2020 Tesla Model Y Test Results | Talking Cars with Consumer Reports
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- เผยแพร่เมื่อ 17 พ.ค. 2024
- We dedicate this entire episode to sharing our test results of the Tesla Model Y, the all-electric SUV based on the Model 3. We discuss our findings on the Model Y's handling, off-the-line performance, and charging experience compared to other EVs. We also talk about our experience with the Model Y's cargo space compared to the Model 3, overall build quality, and whether it is a reliable vehicle, based on our comprehensive reliability survey of CR members.
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SHOW NOTES
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00:00 - Introduction
00:20 - 2020 Tesla Model Y Test Results
12:50 - Tesla Autopilot
18:34 - Question #1: Has the CR Model Y had any common issues with fit and finish, panel alignment, and paint quality?
21:25 - Question #2: Are Uber credits a viable substitute for a loaner when having your Tesla repaired?
23:50 - Question #3: What SUV would be a good substitute for a Model Y, with good ride height, ease of entry, and quiet interior?
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Long time Consumer Report member and I purchased and received my Model Y in June 2020. I now have over 11,800 miles on the Model Y and would highly recommend it. This is now the second Consumer Report review I found totally off. Tesla deserves to be called out on fit and finish but to rate this car at 50 and not recommended is wrong. This is the first EV I purchased and in over 50 years of owning and driving new and used cars, the Model Y is the best vehicle I purchased, I’ve owned new Chevys, Toyota, VW, BMW. Lexus, Acura etc.I followed the car reviews, TH-cam, and did extensive research. I would recommend theTesla Model Y to anyone and think Consumer review and recommendation is not accurate.
These guys are super weaksauce. They are misleading so many people with their less than stellar reporting.
I feel these Consumer Reports guys are used to mechanically applying ranking measures, but don't have a clue about which are the important ones.
I have had my Model Y since April. No fit and finish issues, no reliability issues. Love it. Fantastic car.
Just wait til you actually put some miles on it lol
@@koreymayo8884 I expect it'll be fine after those miles -- better than an ICE would be, in fact. I bought my Model S P85+ back in 2013, and I've got 130,000 kms on it in that time. It still feels brand new, and hasn't been to the shop in the last 3 years, and the issue 3 years ago was a simple split hose. I'm still on my original brakes - at this rate, I expect them to last to about 300,000 kms.
I've saved over $25,000 on gasonline from my previous car (91 BMW 535 AC Schnitzer) [if I had driven the beemer 130,000 kms], and untold $$$ in repairs and maintenance.
@Dean Tesla website.
My Model Y Performance had some issues with panel gaps, and the Autopilot camera in the front wasn't aligned, preventing me from using it initially. However, they fixed those issues, and it's been driving great for me since. Yes, it sucks that I had to even deal with that in the first place, but it's not as though they'll just ignore these issues either. My Model Y gets quite a few stares from other folks, and I've been followed briefly (usually after they see how fast I can take off), or seen cars driving slightly faster in the lane next to me, creeping slowly ahead of me to check it out, and saw one guy walking with his family do a double take when he saw it. Kids especially seem excited to see it.
I took a 564 mile road trip in my Model Y recently, and the Supercharger network was great. I was able to use the restroom in nearby gas stations/restaurants, and was able to order food or buy a drink, then eat/drink it in the car while watching TH-cam videos. I could've just spent 10-15 minutes, but it ended up being closer to 20-30 minutes, because I was watching longer videos (ironically, about the Ford Mustang Mach-E, wonder if I can watch a video about the Model Y in a Mach-E lol), and wanted to finish watching them before I took off on the next stretch of highway. It was a fairly mundane but enjoyable drive.
Having Autopilot do the boring drive parts for me was pretty awesome too. It made me less tired than in my previous cars going on a trip this long. I was obviously paying attention to the road, but it's also nice not to have to focus and beeline the road ahead of you constantly too like when you have to do all the driving.
I also love those over the air updates, adding new features to the car and improving it over time. For instance, I can now view the side cameras when using the rearview camera, something my car didn't have when I picked it up. It can also read speed limit signs and update it on the screen. My range increased from 280 miles/450 km to 303 mi/487 km thanks to software improvements.
Are there other cars that can do certain things like or better than Tesla? Yes. But when you take all the things Tesla offers, such as performance, range, Supercharger network, crash safety rating, Autopilot, over the air updates, it's hard to beat it. Yes, they have problems too, but so do other automakers, and for every complaint about a panel gap or paint about Tesla, there's probably another thousand owners who are happy with their car. But you don't hear about it from them.
Well said. If panel gaps are some of the bigger problems for a car, then you're looking at a great car to own. Any other problems are issues that a trip to the service center cannot fix.
For some reason Tesla being the safest car on the road isn't #1 priority to some people. I always value my life over cosmetics, but I know that it's hard to consider something with low probability of happening.
I have a Model 3 with 70k miles and will never go back to gas. Zero issues after all these miles and a complete blast to drive. I also love the touch screen. It’s just as easy as using an iPhone and so much more seamless than having all the gauges, dials, etc in a normal car. Not having a gauge cluster in front of your face is awesome because the visibility out of the windshield is much better.
Try the voice controls, you can bring up the mirror menu using voice control. This works for a number of other controls also.
I've had my ICE car for 6 years and I never adjust the side mirrors. All those buttons are useless
Thanks for this. I have an S and do most everything with the steering wheel buttons or voice.
Listening to this review I thought Tesla removed all the voice commands. Turns out these old guys just do get it.
You beat me to it; these guys are non-techie clowns. Huge downvote - they didn’t do their homework. Stopped the video at that point. And the goob who said you’re ‘squished’ in the back of a Model 3 - I think my neighbors heard me laughing. Stupid.
There is also memory setting for seat and mirror
I think that's what they say: if you're not a techie, you might not like it...
5:02 - It is clear that a person asking the question about getting up to 80 to 100% charge either isn't a Tesla user or is asking the question from a viewpoint of people who just don't understand. Going between superchargers on a road trip does not mean you're charging to 80 to 100% every time. What it means is you charge with enough energy to get yourself to the next charger or a charger that is within your range or comfort zone with the amount of buffer that you feel comfortable having. That is very much different from charging to 80 - 100%. This is common knowledge among people who use the supercharger network. It may well be the case that it just so happens that a charge of 80-100% is required to get to the next supercharger for that particular leg of that particular journey but it is highly unlikely and diminishes the entire conversation. It may be that the person needs to charge up to 50, 60, 70%, and everybody in the know realizes that that's artificially excuse the charging times Hate to sound like a ranting Tesla fanboy here but you folks clearly aren't asking the right questions, still. That's simply not how the cars are used. It makes total sense that you would think that coming from a fossil fuel powered pump filling background, as we all do, but the bias on this question is mind-bogglingly obnoxious.
Really? I would rather plan a trip with stops when *I* wanted, not what was dictated by the range/availability of charging stations. Also, no matter how fast the charging, it will never be as fast as a quick fill up at a gas pump.
I was going to post the same thing.. It's really an ICE mentality to fill up to 100% That's because 90-100% of liquid takes as long as 20-30%. With EVs charging much faster at the lower-end of the battery scale, while road-tripping you charge to the minimal level (with margins) and get moving. (and I agree with most of the Tesla criticisms)
I was thinking exactly the same thing. These guys don't know what they're talking about.
Question.... If you were to take a 2000 mile trip (3 days), how many charging stops would be needed and what would be the total time spent charging? I assume this would have to be planned out prior to setting off on the trip?
We took delivery on the Tesla Model Y in December and there were zero quality issues - no panel gap issues, no paint issues, no alignment or other issues. Lots of You Tube videos have talked about the improvement in quality over the past few months as compared to the early cars made. I agree with you that the car drives nice, handles well and is a comfortable ride except maybe on bumpy roads. We are still adjusting to the screen controls but for the most part there is very little involvement with it that is required while driving. I've learned to use the scroll wheels on the steering wheel for some adjustments and also the audio commands that you can use for things like temperature and windshield wipers. I do agree that the lack of a blind spot warning on the mirrors is a significant oversight and I miss this a lot. Hopefully Tesla will fix this down the road. Overall I like the car and am happy with our purchase so far.
Ironically I switched from 20 years of BMW's over to a Tesla Model 3 and couldn't be happier with the experience. So happy, i already have 60k miles on it. I guess BMW ownership can do that as you just get so tired of fluid flushes, the electric fuel & water pump failures, vanos ticking sounds, timing chain stretch, etc...
BMW does not know how to build BEV, all they know are ICE Engines , which are DEAD.
You left out brake pads.
CR, if this is their idea of an unbiased car review, should stop and just review toasters. These 3 are clueless.
@@markplott4820 I own a Model 3 and looking to own a BMW i3. I guess if you only consider new cars they don't know how to produce an EV worth buying but the i3 is amazing used I think.
Why would you want to deal with those issues for 20 years TBH?
Picture someone who has only owned old flip phones and has done hundreds of reviews on flip phones. Now, give them an Iphone for a couple of days and have them review it. It would be similar to this review as they wouldn't fully understand how best to use the tech. Additionally, if you go out of your way to look at Iphone complaints and concerns, you could easily find thousands of them, doesn't mean the overall phone is bad. As a Model Y owner, I can attest to the fact that this is not a fair review of the vehicle and the vast, vast majority of Model Y owners are EXTREMELY satisfied. I would suggest in the future that they avail themselves of an actual experienced owner.
Been driving a Tesla Model 3 for 2 1/2 years with Autopilot and Full Self Driving. I've never had the car not stop at a stop light or stop sign when it was supposed to.
I have been driving my Y for 3 years and love every moment of it.
We have had our Model 3 for 15.000 miles and 1 year. We had a few minor problems at delivery day which we got fixed a week later without any problems, since then it has just been a lovely car and I would buy it again any day of the week. It is simply the most fun you can have in a car!
My dad have 35.000 miles and almost 2 years of driving he had a Tesla ranger visit one time during a holiday to look at the plastic cover for the battery, 30 second fix and no problems ever since. Neither of us have been to any service so far, no rattles, no weird noises, no oil changes nothing!
Door knob doesn’t necessarily require both hands as shown . Have opened mine for over a year single hand like a handshake .
Once you adjust your mirrors to you preferences how often do you change them. Most of the functions you use regularly you can access via voice control.
I picked up my model Y in September and have been very happy with the car. No reliability concerns here. It is a pure joy to drive. It is very easy to take one out for a test drive if you live in an area with a Tesla delivery center. Tesla also gave me the best trade in value for my previous car which is what sealed the deal for me aside from taking the test drive. If you want the most comfortable ride order it with the 19" wheels.
Wow. I'm a lifelong CR person-look me up, subscribe to this day. I am a Tesla Model S owner. I love them both. This is an insane review. Selectively picking bad emails is not good. Pick my email instead. I had a problem with the S. I used my app and set up an appointment. I got daily updates on the parts ordered. When one part wasn't getting in on time, they notified me 3 days in advance to change my appointment, which they did for me and gave me time options. I did that. Free (under warranty). AMAZING service. In other words, I didn't show up and have some guy tell me the parts weren't in. Compare to Toyota (I had a Prius). Daily emails trying to sell me xyz (no update on anything that they weren't selling). Can't get an appointment. Show up and they can't even fix a recall etc... I infact showed up and had a part issue not being there. UGH! Also, I shopped the Rav4Prime and the dealership was so horrible (Morristown, NJ) as they tried to sneak in x and y blah (you've seen it). If you want to be insulted in terms of your IQ, keep going to traditional automakers. CR, please. If you talk service, talk about the WHOLE picture. Talk about the RAV4 Prime Gas Tank for an hour cause if you want to talk issues-the same that plagued my Prius- exists to this day in the RAV4. I couldn't fill up my gas tank beyond 2.5 gallons? Did they fix it-no! Did I have to pay-yes! Seriously, be objective. There is something about CR and Tesla that really is weird.
Agreed. I got my Model 3 in June 2018, so a fairly early build. I’ve had no issues with it. Had worse panel gaps and reliability issues on my previous cars; VW Jetta, Kia Sorento, Ford Focus. 🤷♂️
telling it as it is 👍
@Kinky Streets They have to cover it if it's under warranty. Getting warranty advice from the service tech might not be accurate. That being said, it sucks and if you say you aren't happy, that sucks! My experience has been super positive with Tesla and I know that my experience isn't the same as everyone. However, I also know that every other dealership sucks in comparison with the Tesla experience. A Kerug machine alone doth not make good service (ahem BMW).
Got my Model Y in June 2020. The VIN number is in the low 9000. Had minor panel gap issues and were quickly resolved using mobile service without going to the dealer. I owned Lexus (Hybrid), BMW, Acura in the past. Tesla Model Y is the best car I ever owned. Performance, Auto-Pilot, Over-the-air update, mobile service, remote control of car (dog mode), supercharge network... are the positive experiences. It is absolutely fun to drive the Model Y! I made several 500+ mile road trips with Model Y without any issues. Love the supercharge stations. Long trip become so much easier and less stressful with Tesla Model Y.
I have been a Tesla Model 3 owner for very close to a year now. Having the speedometer off to the right, slightly, is really not a problem. I can see what my speed is and the road ahead without losing sight of either the road ahead or my speedometer. It is true that EVERYTHING goes through the touch screen and sometime making adjustments on the fly, while driving, is distracting, disconcerting and (infrequently) dangerous. Tesla can make improvements in this space.
If you look at all the EVs getting ready for release from other companies, they all have the speedometer dead center like a traditional car. I believe it's cheaper and faster from an assembly line standpoint to have all the dash info on a screen.
There is a voice command button that accesses all of the features you want while driving. Click on the right circle wheel and say “adjust mirrors”, which brings up the adjust mirror screen. You then adjust the mirrors with the scroll wheels on the steering wheel without taking your hands off the steering wheel or taking your eyes off the road.
It’s a non-issue with the voice commands. It’s actually easier and safer than a traditional auto.
I drive a model 3 and my wife has the Y.
Long time CR member here and Model Y owner. This review is spot on. Love the performance and technology but the fit and finish is infuriating after coming from Lexus. My rear hatch still doesn’t work properly after 3 repair attempts.
I went from an S to LS500. Huge difference in quality!!
You get what you get and you don't get upset
My 13 year old knows more about Tesla than these three put together.
do they know about Xpeng?
You don't need to use menus for windshield wipers... It's right on the main screen on the left bottom. 🙄
I agree with Jake. I can’t see how the Model Y is called an SUV or Crossover. It’s a fastback with a hatch.
Than why is the RAV4 called an SUV?! It’s the same dimensions and seat position.
There is a button for the wipers. Are you guys even testing this thing? Press the button and the wiper menu comes up.
I have owned my model 3 for a year and a half and I can tell if you’re a pure driving enthusiast, the lack of feedback from the steering wheel may bother you. Also the dual motor awd doesn’t have a track mode or any option to turn off traction or stability control. It’s still a great car and fun to drive because of the torque and technology but you don’t feel as connected to the car.
Merry Christmas! I’ve got a November 2020 build Model Y LR and had to have the mobile tech come out to perform minor appearance alignment on the front doors, which was a seamless experience. No issues with paint, panel alignment, interior trim or hatchback function. Ride will soon be improved (and curb rash potential eliminated) by swapping out the factory 19x9.5 wheels for 18x8.5 wheels. Will match the factory tire width and overall diameter. Can’t get back in a gas grinder and enjoy it after owning this Tesla. p.s. this thing is an animal and blows the doors off the gas grinders!
there is a blind spot warning. When driving in Autopilot there is that chime. If you turn off autopilot, then check your mirrors and have them adjusted properly, like all the other cars I have owned.
They don't' want to dig that far down.....
we took delivery of our Model Y LR AWD with basic AP on July 28th. It's our first Tesla and EV. It's fabulous, we love it. We use AP all the time, probably 70% of highway trips. We traded our 2017 GMC Acadia for it and my last new car was a 2014 Stingray. I've gotten free updates that added or improved features, increased range, and better performance. Tesla's SC and Destination charger network is what makes long-distance travel possible. To get my wipers to work all I do is push the button in the left-hand stalk. re AP to let the system know you are there, all I do is touch one of the steering wheel thumb wheels, AP does not dis-engage. It's not that hard and I'm surprised these guys didn't know this.
CR needs to audit their process for evaluating the future. I'm a fan of CR and subscribe and their Autopilot review was the worst review of anything I've ever read. It almost makes me lose faith in their ability to be objective and I don't say that lightly. Even people that hate Tesla raked them over the coals on that review. Need to clean house and report facts and not advocate.
Wiper activated on left stalk.
Learn the car before you review it.
Beta: only involves a few people who volunteer for it.
Exactly. Also you can scroll one of the two small wheels on the steering to dismiss the Autopilot warnings. You DO NOT NEED to jerk the wheel. Learn the car before you complain about something. Everything they said about AP and panel gaps is just shoddy review. How many times did they key repeating the "human hair in paint" ?
I don't know what "reliability" has to do with fit and finish, I've been hearing this from CR and echoed by other media outlets and it just doesn't make sense to me.
I said the same thing. I've never heard initial quality called 'reliability'. It makes zero sense and stinks of bias quite frankly.
.. also known as clickbait review,
If water gets into electrical systems because of a huge panel gap, then it impacts reliability
12:30 Model Y door handles can be open with ONE HAND....... LEFT side doors, Use your LEFT Thumb
They even shoot a video of opening the door incorrectly. I mean, if you can't even figure out opening the car door what are you doing reviewing the car?
You can also flip your hand over if you like to stick to one hand (palm up vs palm down). For palm up I find I use my index instead of thumb
Man I use my right hand on the left side doors all the time, just .... flip your palm facing up. I'm not smart, but I'm glad I'm not stupid enough to not figure that out.
I prefer not to have to think about hand orientation or which one I use when I just want to open a car door. The handle does look nice but it seems to sacrifice ease of use over form.
This would be the first time I have ever heard a Tesla Model Y likened to a Porsche Boxster....
Does CR keep forgetting about Tesla having great voice commands to make changes. To me keeping both hands on the wheel and using voice commands are better than using traditional auto controls.
Can you adjust vent positioning or bring up the vent menu with voice commands?
Put 19" wheels instead of 21", and the ride will be much better.
Their Model Y already has 19" wheels (standard Gemini wheels). But I agree, I am good with 16" wheels on cars' 17" wheels on SUVs
dude its the complete opposite
Can that be done without having an effect on the computer calculations and drive train ? Just wondering because in an ICE BMW 3 it’s a big deal to change.
outside of vents you can talk to the car for most everything.... We're in our 60's and have no issues with our Tesla model 3.
I have been contributing to CR-financially and as a consumer advocate since 1977.
I have great respect for all that organization does for consumers, for many years.
That said, CU simply doesn’t fully understand EV’s and especially Tesla.
I have owned a Tesla since 2015-Model S P85D. Fit and finish is very good, not
Lexus great, but very good. Autopilot is a life saving and fatigue saving feature that
I will not live without going forward, especially driving across the Kansas plains.
Tesla is a new car company with new car issues that they will take care of, as
inconvenient as it is sometimes, they always have made good with me. After three
visits to the SC for minor adjustments and one ranger visit for airbag recall in 2016,
this car has been wonderful.
For me, new American car company Tesla gets a pass on their growing pains.
Obviously these guys don’t own and live with a Tesla day in and day out to really
understand any charging
tips on a trip, or even where the wipers control is located. Showing one car
with a leak problem is not representative of the majority of cars. Tesla is having
some fit and finish issues SOMETIMES, they will figure it out.
Level 5 full self driving is coming soon, regardless of what these guys think about Tesla
drivers contributing to the NN data. Subscription transport is coming , V TO G is coming,
solid state batteries are coming and Tesla is leading the world, disrupting outdated
and inefficient industries and technologies, and are many years ahead of the closest
compilation, what ever company that might be, VW-nope!, Lucid-nope!, GM-🤣,
Ford-nice try, but nope, Chrysler-seriously?, Porsche-nice fit and finish of course, but nope,
BMW-nope, Neo-copying Tesla and doing well in China, Xpeng-same as Neo.
Again, many years ahead of any potential competitors.
These CU guys are old school ICE lovers at heart, not a bad thing, but they have not drilled
down deep enough-pun intended-into EV technology and industry trends to speak
in a truly knowledgeable way on this subject.
Fit and finish, and showing one leaky car represents very little to nothing in the scheme of Tesla.
I have a hunch that these CU guys don’t like the mad CEO of Tesla, just a hunch.
I've been a Tesla owner since early 2013 having owned the Model S, Model X and Model 3. While CR's assessment of reliability is not unfair, I do think it fails to balance owner satisfaction. First, never once in owning any of my cars has my car left me stranded. I did have a small issues with the S and X related to side window problems, I recently had to replace the battery heater in my X after 65K miles, and while the paint on my early build Model 3 was poor, Telsa did make it right, and my Model 3 has has no problems after 30K miles. Moreover, my overall satisfaction, like most Tesla owners, is extremely high, and CR consistently fails to account for this counterpoint.
Also, while autopilot and full self-driving is still a work-in-progress and blind spot warning is a low point, with the functionality that is common to all other brands that offer similar systems -- highway lane centering and adaptive cruise control -- Tesla is every bit as good as the other systems if not better. Yes, you do NOT want to rely on the car stopping at stop signs or red lights, but the reality is that no other manufacturer even offers this kind of functionality, and if my using it and beta testing it hastens its development, then to me, that's a fair trade.
Finally, CR is a bit overly critical about virtually all functions working through the touch screen. Let's face it, how often do you really adjust mirrors and seat position once you set your preferences? For me, it's never, so replacing these seldom-used controls with one integrated into the touch screen is not at all a problem. Moreover, Tesla still makes one of the best UI's in the industry, and some of the features they offer including a built-in dashcam and vehicle monitoring (sentry mode) while the car is parked are truly invaluable.
I love the big screen, and find it takes me no longer to look down and to the right as it does looking down. Getting rid of the cluster or instruments frees up space so you can watch the road. And the junk they put on those clusters..who needs to see all that junk? You need speed (top left of the screen now) and any warnings (audio). You need not even touch the screen while driving. Want to turn on the wipers, press the right steering wheel button and say "turn on wipers". No need to take your eyes off the road or fumble with a control. This is the future, so use it.
62k for this is kind of pricey, I will hang with my Xpeng, until the model 2 Tesla comes out at the 25k price tag (at least the promised price, but 10k for FSD might make it more expensive)
15:32 - "you have to watch the car". Ah, yeah, everybody should be paying attention all of the time when they are driving, any car. Because you have to continue to pay attention while you're driving in a Tesla does not mean that it is somehow more dangerous or worse than any other vehicle where you have to continue to pay attention and it has none or some of the same safety features. O M G.
yeah consumer reports usually hates teslas for some reason.
Very interesting and helpful. Thanks guys.
50-55 years ago, drivers training constantly harped on adjusting everything before you started the engine, between steering wheel control, voice control and pre-adjusting things this is not a major issue, more of an annoyance in that you must adapt to the car...
What are some of the issues w the Audi etron? I’m actually thinking about a used etron as I’m looking for the ultimate isolation / relaxation car for approx $50k. My main concern is the horrible resale in another 3 yrs when Tesla usually hold their value pretty well.
I saw one guy on YT here where his was leaking water onto some electronics and they wouldn't address it under warranty. There is also the slow charging, as mentioned, but if you road trip only rarely that won't matter so much. Pros are nice interior and quiet cabin.
You can get a nice used Model S for that money as well.
AUDI e-Tron is a TURD.
From what I’ve read, there have been a lot of problems with public chargers like Electrify America. Some initial owners had to abandon their thanksgiving trips when the charger or car failed for various reasons, sometimes permanently locking the handle to the car. Resale is probably horrible for a reason. I suggest you check the Audiworld.com etron forum.
They are about 1/2 as efficient as a Tesla, meaning you wait longer to charge, pay double per mile, and know that you are just wasting energy
@@MikeAndTum All EVs are city EVs basically other than Tesla. Eventually this won't be true but right now there are issues with the charging network.
USE THE VOICE COMMANDS!!!!
YOU CAN USE VOICE COMMANDS TO TURN ON YOUR WINDSHIELD WIPERS IN THE Y. YOUR HANDS NEVER HAVE TO LEAVE THE STEERING WHEEL. It's a standard feature in the car. If CR can't do basic research on a vehicle how can we trust these other critiques?
I test drove a Y and I didn’t like the small window view that you see in the rear view mirror. I don’t feel like you have a safe view when you look in the rear view mirror. Does Tesla plan to improve this issue?
Why have we not been ranting about having to look sideways too a chest the radio station, since the invention of the radio in a vehicle? Because it doesn't matter. If you have to adjust your gaze for a couple seconds to change the radio station then it's not an issue to look down at a speedometer directly in front of the driver for a second and it's also not an issue instead of looking down, to look slightly to the right. It's a muscle memory thing at most and not some sort of right to driving. It's just because people are used to it. It's not any different from having to look down to pick up a drink from a cup holder in the center console or anything else. To take the idea a little bit further, with all of the usefulness of autopilot and traffic aware cruise control and so on and so forth it is even less and less relevant and over time will become completely irrelevant to when the vehicle is driving itself because it will take care of all of the speed for the vehicle occupants.
Its very simple. Because we have doing it one way for 100 years, doing it any differently else should be wrong. Case closed.
Where do find “Show Notes” that you frequently mention?
Quick feedback on why I disagree with the CR review, followed by my own Tesla experience:
The CR reviews on Tesla has been mixed for a long time. In this review they seem to have taken a bottom's-up approach, taking each piece of the car and reviewing that. For me what matters is how the car's going to last me over the next 10-15 years, whether the car is a lemon or not, whether I will get stuck on the road due to breakdowns, or spend money fixing it all the time, and finally how it compares to competition. This review hit hard on Autopilot, something I've used 95% of the time over the past 2.5 years:
When Tesla released Autopilot version 2.0 software (2016?), it was handling worse than their version 1.0. Anyone comparing 2.0 to 1.0 would have probably opted to keep 1.0 at the time 2.0 released, but 2.0 (and 2.5 and FSD) had a much, much higher potential than 1.0. This potential is the big deal that CR review misses: it's true that when you compare some other driver-assist features from other manufacturers to the same features offered by Tesla, sometimes Tesla misses the mark, but knowing my car, I know those features will improve quickly over time. What's missing in the review is that the potential for Tesla autopilot is orders of magnitude greater than what other manufacturers are putting in their cars today. In the next 3 months, my car will technically be able to drive from point A to point B without me doing anything. For now, the system will be buggy, will require constant supervision from me, and neither Tesla nor the government will allow me to close my eyes and hope the car will do it right. But, in 1 year, I won't have to interfere with the autopilot system very much, and in 2 years maybe I won't interfere at all. In 2-4 years, tests will show that the Tesla autopilot system is indeed 99.99xx% safer than a human driver, at which point both Tesla and regulations will allow for my car to drive itself without me paying attention to the car's every move. Also at this time, the car will be able to drive itself without me there at all. 5 years. Max. So, My 2018 car will not only have the safest driver-assist systems, but will also drive itself. No other manufacturer can achieve this from their production car produced between 2016 to probably up to at least 2025. The value of autopilot is completely under-appreciated from this CR review.
I've owned my 2018 Model S for about 2.5 years and I couldn't be happier with it. I still get just as excited getting into it today as the first day that I bought it, and I believe most Tesla drivers feel the same. I have FSD hardware and paid for the software in 2018.
*Pros:*
* Terrific drive, comfort, performance.
* Autopilot is a huge stress reducer and increases safety, with massive future-proof potential.
* Silent, clean.
* Teslas are the safest production cars on the planet.
* No cost on maintenance or gas since purchase date (tires excluded).
* Software upgrades have made the car way better than it was when I first purchased; they are consistent and frequent.
* Supercharger network provides a massive peace of mind when travelling, short or long distances.
* AWD for snow safety/performance, coupled with almost-instantaneous heating remotely in cold weather.
* Summon mode is fun and very useful at times.
* Sentry Mode provides another massive peace of mind. Free enhancement a year after I purchased my car.
* Very engaged company that continuously pushes enhancements and upgrades - this is under-appreciated when looking from the outside - sometimes I think the car is just right, and I get another upgrade that I love - and that keeps happening over and over.
*Cons:*
* Service Center performance is disappointing - hit/miss for me, sometimes they do a good job, sometimes not. The check-in process is amazing, where I can create a service ticket with details/photos and setup appointment right from my Tesla app, but service to the car is hit/miss, depending on the experience of the mechanic.
* Range. I purchased 75D, which gives real-world of about 235 mi today, and while for local drives it's fine, I wish I bought the 100D to get an additional 100 or so mi. 300+ range is minimum healthy levels in my opinion, with 400+ being solid.
This comment is a fantastic review and much true to reality than the biased useless review from CR.
Same her. I should’ve bought the 100D. Still enjoy my 75D.
Will change maybe after sommer.
14:12 - agreed, in part about the larger idea of FSD, but still wrong in one key area: the data clearly shows that people who use autopilot and more advanced FSD-like features are many times less likely to get into a wreck than those who do not use the features or those who are in a vehicle who do not have those features. This is publicized and commonly available data. Please, be aware of these simple things before speaking.
Pretty fair assessment until they got into Auto Pilot.... They are so far off. It isn't a rocket science? I think it is otherwise everyone would have it. And show me a $1,000 system that can beat Tesla's.... So it can change lanes / change highways / watch for deers and go around / brake for them. At least be honest.
Yes, I made a wrong calculation on my trip to Phoenix AZ, but I made it to a charging station w/ minus 2% left I was worried but Tesla didn't leaved me straded. Loved my Model X. Thank you
TESLA can unlock Emergency Reserve range to get to a Supercharger.
Why not suggest the VW ID.4 as alternative? Or Mustang Mach-E?
Does it have programmable mirror, seat and steering wheel adjustments?
Programmable as in ‘driver enters name and saves those 3’ - and can just tap his name to restore after someone else drives? Yes.
Thanks but I'd take the Toyota for reliability and have to deal with the "inconvenience" with having to open the charging port door manually. Life is hard.
Here are three guys that should’ve been among the first to recognize the Tesla advantage. You can tell they know they missed the biggest development in the auto industry in the last 100 years. Great job CR.
Very disputable statement. Nothing that Tesla makes has been an advancement in technology. It's taking existing technology and merging it together. No real breakthrough
What a stupid comment.
VERY SWEET ❣️
I did not see one under the Christmas tree this year so I will continue to dream
MERRY CHRISTMAS
EVERYBODY
You guys are 100% wrong in complaining about having mirror or steering wheel controls only on the screen. Let me explain why, after having driven a Model 3 for more than two years (50k miles) and now a Y. To start with you are not going to adjust your mirrors and wheels constantly and also not while driving. You do that while parked and listen to this.. you do that ONLY ONCE after you get your new car. Just ONCE or maybe handful of times. Once you set it, there is no reason to constantly keep changing the positions. I did it ONCE for my Model 3 and once for my Y, and after that never even bothered changing it. So not having buttons for those controls is not a issue at all. Also you get that menu in two clicks. That is super convenient for a feature that is going to be used ONCE or twice.
Next - the lack of speedometer in the front, is something I thought was going to be a huge issue but guess what, I not only got used to this, I really like the clean front look.
On the Autopilot - I have driven and checked out a variety of lane keep systems from different manufacturers but nothing - NOTHING - comes close to Autopilot. You don't need to jerk the steering wheel when it prompts you, but simple scroll one of the two small wheels. That is enough. The fact that you guys don't even know that tells me that you haven't taken the time to understand and get comfortable with Tesla's Autopilot. Having driven close to 100K miles between my S, 3 and now Y (and like many other Tesla owners who have used it extensively) I can say with certainty Tesla's Autopilot is leaps and bounds better than anything out there.
You are spot on the rough ride though. It really takes the sheen out of driving a quiet car. And also the blind spot detection and usefulness is crap in Tesla.
100% with you. While I have never needed to adjust the air flow very often, I at least thought that was a reasonable complaint. It's still pretty easy on screen but I guess it's not as easy as reaching for a dedicated manual adjustment. Of course I'll take the digital adjustment so I don't have to switch everything once I realize my feet are on fire because my spouse last drove the car and wants the foot box to be 97F for some reason. So while not perfect, it's the better solution and not other car gives you the amount of profile control over climate.
4:05. “Nothing is for Free” is incorrect. The model s was so good you said it rode like a Lexus, was quiet like a Lexus and handled like a Porsche. SO IT IS POSSIBLE!!!!!
I've had my Model Y now for 2 years, not a single issue. Love it to death, ill never go back to gas. Also, windshield wipers eipers do have a physical button. Press in the left gear stock and it wipes once, and it brings up wiper control on the screen, touch the speed of wiper you want. easy peasy. Also, voice commands will do anything you want.
I understand Jake's point about reliability about panel gaps etc, but Tesla's drivetrain (incl battery) is rock solid and very reliable. Because Tesla know how to keep its battery happy, they have the best cooling/heating and Battery Management System (BMS) on EVs. Many 2012-2013 Model S batteries are still good with 5-10% degradation. In Toyotas, once your hybrid battery warranty expired, you will have lots of problems and a giant repair bill. Plus Tesla does not have Internal Combustion Engine (ICE), so much much less maintenance is required. Main disadvantage is now that Teslas are expensive, but they will get cheaper and cheaper overtime. Even now, 38k$ Model 3 is just a bargain if you compared to Audis, BMWs etc.
It’s crazy this car was $60,000+ back then and we just picked up the same car with premium interior and 20” alloys for $44,099 - $7500 instant rebate. How do you guys feel about the model Y and 3 almost four years later? The lack of a HUD four years later still baffles me. I love the HUD in my BMWs. The door handles are still awkward and the Hazard button location sucks. One other nitpick I have is all of the mirrors are too small.
Great review guys. I own a 2019 Model 3 LR AWD, and a 2020 Model Y LR AWD. My M3 has FSD, the Y does not. You guys covered a bunch of great stuff. I had minor gap issues, and what looked like stained headliners, as well as issues with my window regulator. All were fixed by TESLA in my driveway and the car has performed very well. I would disagree with you guys that it reminds you of a Boxster! Really? I just came from a 718 Boxster before owning this, and that is not a car that comes to mind when driving it...ever! LOL. Agree with you on BSM. It’s downright terrible. It was recommended that I put on the cameras on the dash, but it still makes you look to the center console...not acceptable. That’s my only safety gripe with it. Opted to pass on the FSD for the Y because, like you guys said, it’s constantly changing and I didn’t want to pay TESLA to work for them as a tester like I’m doing on my 3...I really wanted the Audi e-tron, but when I was buying, it was a disaster roll-out for Audi, and the charging time is abysmal. I needed it for long trips. TESLA is ideal. Comparing the two, I prefer driving my 3 over the Y....seating position, handling, etc...the Y, to me, feels stiffer than my 3. However, I just put new tires on the 3 as I got two flats at once! The non-OEM tires are much better than before (P7s). Looking forward to the tech improving from the competition! Enjoy the holidays!
I know it's not a popular opinion, but the Tesla Model 3 and Y are cars designed from the ground up to be full self driving cars, and the instrument panels, layout, and other features are designed as such. Much like Apple's decision to remove the audio jack on their phones. Apple saw a future that's better without cords, while Tesla see a future without drivers. Yes, predictions like these will drive many people crazy, but it's not disruptive technology if it doesn't do that.
Blind spot warnings are nice, but people use them to tell them when they can do a lane change and it causes them move over to soon and for semis it way to close.
When are you going to test the mach e?
whats there to test ? its a COMPLIANCE Clown Car.
@@markplott4820 I disagree, it's not a Rav4 Prime. For one they are not making 5k/year but 50k/year which is a respectable number. They have OTA updates which is HUGE and the first car really since Tesla. They promise they will deliver something like Autopilot. The range is pretty good and the interior is nice. That said, we need reviews and updates because while there is a lot of promise in this car, they have only delivered half of it so far.
@@gregb7353 Don't worry. CR will claim the fit&finish is good, panels are good, paint is great - So no reliability issues and Recommended !!
Does RAV4 need regular oil change?
Yes
@Kinky Streets Expect ~5% decrease in range after the first year and then it slows down a lot. The few Model 3's that are approaching 100k miles have seen less than 10% range loss. So instead of getting 326 miles they are getting 300 miles. Around 500k you will have around 70% of original range or about 230 miles.
If question was: "did the CR model Y have fit and finish issues?" Why did you answer with whole lot other things? Why not answer the question?
Elon was, as usual, too naughty this year so Santa didn’t give the Tesla engineers a say in a head-up display, etc.
Does CR plan on adjusting or updating their rankings based on availability of vehicles? The RAV4 Prime, Kona EV, and a few other vehicles that might be relevant to the last question are totally unavailable in a lot of markets!
100% agree. The RAV4 Prime recommendation was a joke. They only plan on making 5k per year for the next couple of years and it's super unlikely you can get one. It would be less disingenuous to recommend a 2023 model or any brand.
Just put on the cameras when driving. You have no blind spots
The early build Model Ys had a few fit and finish issues, but most of those have been resolved. The most important part of the car, the drivetrain, is excellent and very reliable since it's the same one used in the Model 3.
Overall customer satisfaction is very high with the Model Y because it's fast and fun to drive, achieves 100 MPGe , needs little maintenance, and has over the air updates which means the car continually gets software improvements making it even better overtime.
All this adds up to a vehicle that is going to sell in huge numbers globally.
How often do you need to change your mirrors, steering wheel or vents?? Set once and forget. Your vents are also set with each driver in addition to the mirrors and wheel which no other car does. Such comments are just based on analogy and old school accustomed habits, not what is superior. Trust me, all of these comments are a non issue. We all have used old ice cars, only actual tesla owners or those who have experienced them for any length of time, can really speak from experience about them. Speaking from "what we are used to" is nothing more than speaking from ignorance.
I change my vent and steering wheel positions a lot. Mirrors not that often. I can imagine this being an inconvenience.
I adjust my air vents as needed, depending on if I'm feeling warm or cold, and where on my body I'm feeling warm or cold. And my current vehicle has automatic climate control.
Not true at all, I have one and my wife and I are very different sizes and its a constant annoyance when you realize something so simple you took for granted is now needlessly complicated. Thats definitely not speaking from ignorance if I drive one myself
CR points this out ALL THE TIME and it's such a non issue!
@@blackprobegt2000 Not sure I understood your issues. You have a Tesla and your driver profiles aren't working? While the vent setups being digital makes it slightly harder to adjust on the fly, the BIG advantage is that it is completely driven by driver profiles so your vents are reset when you get in the car Vs your wife.
I find the door handles to be easy to use - push with thumb, grab with fingers. It's a short initial adjustment period. I strongly disagree with your comments on the screen. The essential driving information is clear and visible. Other functions should be set while you are parked, not while you are driving, for any car. I owned BMW's for years and never did get comfortable with their electronic interface. In the Tesla, you set your mirrors and seat position once. Adjusting vents is a unique visual treat. The glove box two step is a bit odd, but it is easy with a voice command.
Good video. I suspect Tesla will improve the quality, but for me, the only Tesla I’d consider is a used Model S because I honestly feel having everything in that center screen is unsafe and inconvenient. I test drove a Model 3, and it was amazing to drive, but absolutely that all in one screen was absolutely maddening. I can’t afford a new Model S, but used ones are available for good prices.
The S is worth every penny. It's pricy AF, but the only car that compares is being built by the Tyrell Corporation.
I had a model 3 for a while, before selling (0 car household now). I agree changing settings while driving seemed a bit unsafe. I think the part they missed, however, is that you can create user profiles. The car can recognize who is in the drivers seat and set the mirrors, seating position, air vents, heating, etc based on driver profile, so I never felt I needed to change any settings while driving.
I've had the S and have a 3. The 3's center screen is awesome and takes 5 minutes to get used to. Also, you can control almost everything via voice or toggles on steering wheel.
For the umpteenth time do you people even read these comments? Do you not know that almost all the driving, HVAC and entertainment controls are operable with voice and steering wheel school controls? Do you understand that you do not have the latest FSD software?
Had a Model 3 for two years and I would not spend $1 on a HUD
Hi CR, I know this is old news but I would just like to know what CR did to avoid CR's dishonest testing like what happened with Suzuki Samurai. I just learned about this and I would like to still trust CR.
What was the score CR gave the car before the reliability score was factored into the rating?
Pretty high, higher than model X.
It was 90. Once reliability was factored it dropped to 50
I don't get it. Saw one the other day and it looks like a kids drawing of a Prius .
Long time supporter of CR. This is the most well balanced review of a vehicle that I have watched. I admire the cult like following that Tesla has created. Unfortunately the cult members have lost the ability to be objective. All cars are a collection of trade offs and compromises. I do not need more marketing hype. I was looking for the good, the bad and the ugly. You provided the information I want / need to help me make a better decision. Thank you for the work you do.
for the model y question for alternatives, ford mach-e and hyundai kona
The Kona EV is tiny (11" shorter wheelbase), FWD, and catches fire. Hopefully Kia/Hyundai replaces it with a bespoke EV chassis next time. I'd love Tesla to have more direct competition.
ID.4 from VW is a good choice. But I hate to be in a Walmart parking lot for charging during a drive trip.
23:14 a fair point
Tesla give us:
1. A heads up display. Give people what they want, or the competition will. Don’t be like Apple.
2. Adaptive suspension for the stiff ride - can be an optional extra.
3. More physical buttons. No explanation required.
Unfortunately there are compromises with this car. Nio, xpeng etc will see this and will give people these simple features, no compromises. You shouldn’t have to compromise on these things.
Mmm problem with the Rav4 is that its quite close in price to the model Y.. and they dont make that many.
Its an interesting choice. Tech wise i think tesla has little competition. Maybe the VW.. or Kia Niro
@Kinky Streets Yes, I hope other automakers realize that they need a charging network that can match what Tesla has. Otherwise Tesla still wins in North America.
I wonder how it will be when Tesla opens their Germany Gigafactoty.
I cannot believe CR would recommend a plug-in hybrid over a Tesla Model Y or Audi e-Tron EV. I would buy the Y as soon as it rolls off the line in Texas later this year. Tesla fixes any issues present at delivery, so there’s no worry there. I’ll take fun-to-drive and performance over CR’s reliability rating any day.
Many functions on a Tesla can be controlled through the scroll wheels on the steering wheel. It may not be something a reviewer who has a short time with the car will learn, but an owner will quickly get used to using rather than try the touch screen while driving.
I don't have Full Self Driving as my car is almost 6 years old, but Autopilot is great for long highway trips. It is also useful for short periods when you need your hands, like opening a drink, where people in the past would steer with their knees, or just hope the car goes straight for a minute.
Lastly, I think the RAV4 Prime is great and could be the best selling version, except I heard Toyota was really planning a very low production run. Has that changed?
Very limited availability of the RAV4 Prime.
COMPLIANCE Vehicle , TESLA Model Y is outselling it.
Also very limited range and way too high price to still have to deal with and maintain an ICE engine
There are aftermarket huds
I can't wait for my Model Y from Berlin. I test drove a model 3 once and was sold. Made the Model Y choice due to 3 kids and a dog. Pre-ordered early with the full Monty.
Are you getting one with 4680 battery? Is there an option to choose your car to be from Berlin plant?
On battery evolution alone, new electric vehicles hold the appeal for me.
I dunno why but I feel like this car has been selling forever 🤷🏻♂️
Better option. A safer driver assistance system with pro pilot (not Nissan’s Infiniti’s). Less cost. Premium interior. Infiniti QX50. Been in MANY cars with “autopilot” and Pro Pilot Assist in the QX50 is best overall. Yes the leaf and rouge have one with the same name but do not incorporate semi autonomous braking and a steer by wire interface that allows for driver input with the system active.
Consumer reports should test the Infiniti QX50 with pro pilot assist and a HUD. To inform people of a better less expensive better value “autopilot” vehicle.
which earphones was Jake wearing?
Initial quality is NOT reliability. I own an early Y, and had some initial quality problems which were fixed by Tesla. Since the initial quality issues have been fixed, the car has been nothing but reliable. The same can be said for my early Model 3 and it's 2 years of ownership, a few initial quality problems but zero reliability issues/repairs. Essentially zero maintenance if you don't count tires.
I live in the desert South-West and the summertime temperatures usually hover around 115 deg F outside, and the temperature inside a closed up car is ... unbelieve able. I have concerns that the monitor inside would die quite quickly from the heat. Heat is the enemy of electronics, and where I live, humans also.
You can set the car to cool/heat on your app and crack your windows for venting. My Tesla is always 70 degrees when I get in. The car also has cabin overheat feature where it will cool and keep car below 105.
Tesla has overheat protection mode. AC will keep a temperature at confortable level.
I think that all manufactures should add headlights and taillights on when the wipers are on. Most people don’t turn their light on during inclement weather because they think the automatic lights will take care of them and they don’t.
I agree with you that that is indeed safer. Surprisingly my 2005 Golf V turns on the headlights automatically if I have my windscreen wipers on for more than a few minutes. A nice feature.
Don’t get it. They have one of the first Model Y’s. How can they gauge reliability? People might complain about panel gaps, paint issues but what has that to do with reliability? Has anyone ever been stranded? Did car not start? Wheels fly off?
Exactly. Those are Quality Control.
Very disappointed w CR; if this is their idea of a car review, stick to toaster ovens.
The early Model Y 100% had quality issues that had to be fixed which should certainly be a ding against them. To say hair in the paint is a reliability issue is just weird. Get the paint fixed and it's unlikely to be a long term problem or happen again obviously. I'm fine with calling it "Initial reliability" issues as it's a real pain and something a lot of buyers don't want to deal with for sure.
lol, wall connector cost only $500 but to install it, they asking $1500 to $2200 depends on complexity!
I can't beleive you would recommend the Rav4 prime knowing full well they are looking for an electric and that the waiting list for the Rav4 prime is stupid long.
Yea - the RAV4 prime will basically be impossible to get for another year...at least.
Thank you for being willing to call out Tesla for their missteps while so many seem unwilling to do so. I'm glad to see Ford and Toyota making better EVs and plug-in hybrids now.
90% of this i disagree with