NEED IT FASTER? AMAZON PRIME amzn.to/4cIEmIM Get this GENUINE LG Drain Pump on our website! WE SHIP SUPER FAST! Our website: lorainfurniture.com/shop/appliance-parts/washer-dryer-parts/lgdrainpump/
Thank you, sir. You just saved me a lot of money! I did end up tilting the machine and accessing the pump from underneath. That saved me a lot of disassembly/assembly, but I also am a woman with small hands. Thanks again!
My vote for most impactful video on TH-cam for 2022. My wife was ready to pull the trigger and buy a new washer. It was 5 years old. 50 dollars and a Saturday and no more issues.
This is the second time I’ve replaced this pump. It lasted for almost 2 years exactly. Now keep in mind in use my washer very frequently more than an average household. So I was thrilled with the 2 years. This video saved me hundreds of dollars!! Thank you!
This video was super helpful. My washer is only 2-3 years old, and hasn't been making weird noise, so I didn't think it was the pump, but I had no idea how to get to the inside to check. Once I followed his instructions on how to get to the internals, I found my problem. The little hose that runs from the door gasket drain to the rest of the drainage system has 2 elbows. We have 5 pets. I took off that little hose and viola! Packed solid with pet hair and dirt/mud. Took an old wire coat hanger and used it as a pipe cleaner, and we are back in business. I can't say thank you enough for this video. And your tip on getting that gasket spring monstrosity back on was a lifesaver.
Just completed this job, everything was exactly as you laid out in the video. It's next level that you include the small tips such as the push tab under the pump and how to get the door boot gasket spring clamp back on (I've spent frustrating amounts of time on little steps that the folks leave out of their videos). This should be the standard by which all DIY videos strive to attain! Thank you and well done!
I scouted several videos before starting this project and this was BY FAR the most detailed video I could locate. Thank you so much for creating this video. It took me a little less than an hour to disassemble, change out the pump, and reassemble. The most difficult aspect was getting the bellow spring around the rubber when reinstalling. As a woman in her 50's, my hand strength is a bit weak so the screwdriver trick didn't work for me, however, grabbing and pulling on one end of the spring with sturdy pliers did the trick. I had already ordered a replacement washer for $740 and I was able to cancel that order thanks to your video. A part that was less than $30 fixed the problem. Sincere gratitude to you for sharing this information!
This video saved me the cost of an expensive repair call. I knew nothing of the filter clog until I saw this illustration. Thank you for your time putting it up.
Thank You. After 10 Years of Faithful service Our Beloved Washer/Dryer stopped draining. I found this video and ordered the Part. A Couple things. Keep track of black and the Brown motor wires and their correct placement. My motor came loose without Me having to pull the assembly, and just keep track of the screws. Its always Great to save a 2k machine with a $30 part. Here is to another 10 years.
We tried this and took 2 hours but was worth it. Both of our families told us to just buy a new one but was so much cheaper to buy the part for £30 rather than spend £500. We struggled to get the back pipe back on without pliers which took about 30 minutes and used kitchen tongs but managed by putting the metal attachment on the pipe and then wiggling it onto the plastic part on the pump. Thanks so much!
Best DIY repair video instructions I've ever come across! Note: my washer has a metal isolation plate (with rubber feet) that the pump sits on and is attached to the frame of the machine with 3 bolts going directly through the rubber feet.
This video helped me two years ago! It helped me once again today!! Thank you so much!! With a family of 5 and little boys, we use our LG washer EVERYDAY multiple times a day. No surprise our water pump has died twice now over 7 yrs of everyday use. This video to the rescue and our washer lives on!!🎉
This was such a great and detailed video! Got the part from a local store and had it replaced and running in about 2 hours. This was the first time I’ve fixed an appliance, and watching you go through it was a God send. Thank you so much!
4:38... Super important. My drain pump was bad, but before watching this I swapped out the circulation pump not realizing there was a second pump in there. After trying to run another load it didn't drain. Had to tear it back apart and swap the right one. Thanks for this!
My LG Washer recently stop draining and your video saved me hundreds of dollars!!! Got the water pump replaced and it’s back to draining water again during a cycle. Thank you for making this video, it was a big help!
Because of this video, I was able to diagnose the problem with our machine, order the part, and my husband installed it and now IT WORKS! This video was so helpful, thank you!
My dad and I were able to get this done this morning. Took about an hour to take things apart and another 45 minutes to put everything back together. Very helpful and easy to follow video. Thank you so much!
Awesome video. our work washer got clogged and the pump failed. Instead of calling a repair man, we watched your video ordered a new pump replaced the drain hose (clogged beyond helping) and installed it. $50 later for the pump and the washer runs perfect. Plus we taught a few young ladies that women can fix stuff too.
Thrilled with this video - you guys saved me quite a bit of money! I even ordered the part from you - it got here promptly within the week. Replaced the pump, put it all back together and to my delight and relief, it worked normally. Thanks again. For those looking to do this, I'll share my two main frustrations, both come during the reassembly of the washing machine once you've replaced the part. The first, and worst, frustration, is trying to get the hose clamp on the main pump drain hose back on. It's very stiff and the pump is located in a difficult to get to part of the washer, once it's back in. No matter what I did I couldn't hold that thing open while re-attaching the hose and trying to maneuver the clamp into the right spot. Did a little research to find a cheat and discovered there are special hose clamp tools you buy, mostly from auto parts outfits, that make it trivial. I got the tools for $15 off Amazon. Second frustration was the bellow spring, which he speaks to in the video. I used the method he shows in the video to put it back in, but even still it was very difficult and took me many tries and much cursing. It worked in the end - all the trouble was definitely worth the money I saved. Thanks again Lorain Furniture and Appliance!
I’ve spent $400 3 times fixing my LG combo washer dryer. I follow this video to the tea I spent only $23 ordering a new piece. My washer machine is working perfectly. Thank you so much!
Hi Brain, I have the LG combo washer dryer. I cant find the part for my machine, is yours the same WM3988-HWA and which pump did you use that was compatible?
It worked! Got the OE error code on a Friday, watched this on Saturday, received the new pump on Monday, replaced it and had the washer working again on Tuesday. Cannot thank you enough, you did indeed save me $300. THANK YOU SIR!
Absolutely amazing video, thanks for putting this together!! To get the pump out on my model, WM3670HVA, there’s no pull tab to get the pump assembly out. Instead there’s three 10mm bolts that have to come out. Once those are out then disconnect the wiring plugs on the side of the housing assembly and lastly you have to remove the 3 screws to get the pump assembly off the metal mounting bracket.
I watched your video twice and then ordered the pump after draining the washing machine out on the floor twice . Thanks for the step by step info. I replaced the drain pump and washing machine is good. If you’re machine is flashing OE replace the drain pump!
Just received my water pump and it worked. Mistakes made - 1 - The front of the washer has sharpe edges sliced some fingers. 2 - My pump assembly was held by 11 Size Bolts, in 3 places. 3 - I cheated by adding the hatch connector while assembling the door Excellent tutorial my washer is working thanks to you. Time to complete around an hour and my first time working on an appliance. Thank you.
I'm happy to say I just ran a small load of laundry after following this tutorial and voilà! It's working like a charm again and only cost me the $ for the pump. THANK YOU. This is an example of a PERFECT tutorial 👍
I can’t thank you enough for this really well done video! I have just repaired our washer (with your help) so that my husband doesn’t have to deal with it when he comes home on days off. Thank you so much!!
Thank you so much! This tutorial was excellent and easy to follow. *My pump was bolted in, but nothing an Allen wrench couldn't fix. You saved us so much money, plus it was fun to take the washing machine apart, put it back together, and have it work! My husband still can't believe I fixed it! Many many thanks!
After receiving a new LG pump by mail from your website this evening, I am happy to report that your video helped me fix my washer. The most difficult part, getting that damn tension ring back in place correctly around the rubber tub seal!
I had a repair tell me $450 to fix my washer .. and then I saw ur video I only paid $50 for a original part that I put in my self thanks to u .. thank u for saving me $400 DOLLERS ..
Excellent step-by-step tutorial. Your method of putting the bellows retaining wire/spring back on is the best I've found. Thank you for the clear explanation and steady camera views. One tip for those waiting to make this repair. When the OE code pops up, press the Start/Pause button to get back to the wash cycle. Press it again to continue the wash cycle.
Brilliant video, I just did my drain pump this morning in 1 hour and 30 minutes following this video. I not only saved my self a pile of $, but got it fixed way sooner. Im very rural so waiting for the appliance guys takes 1 week at least , and another week if they have to order parts. I got my pump off amazon and bought a pair of spring spreading pliers while I was there, well worth the $20CAD for the pliers Thanks for this video, very clear and concise The only difference on my LG was how the pump mounted, it was on a metal chassis retained by 3 bolts with rubber isolators bolted to the base of the washing machine. Easy to remove though. I use zip lock snack bags to hold the different screws and label each bag with a sharpie. makes sure everything goes back where it came from. Also Your LG washer self test video was very helpful for me to test my work and my new pump without doing a full wash. Cheers!
Superb video. This is the third time I took my washing machine apart for repairs. The first was to replace the spider arm (a nightmare - not recommended unless you are extremely ambitious). The second time was to replace the drain pump. I went with a video that shows how to do it from below without taking off the front panels. Very difficult and tedious in may opinion. I suspect I didn't get the pump back on completely snug and it eventually started leaking. Re-did it using this video. Way easier overall. They make a special tool to stretch the spring for the boot clamp. Only about $10-15 dollars; well worth it in my opinion compared to trying to do it with a couple of screwdrivers; otherwise you will almost certainly be crying for a second pair of hands to help you. Any reasonably handy person can replace the drain pump using this video. One of the best repair videos available.
Thank you Sir, GREAT instructions. I am not a fix it guy and was ready to just go out and buy a new washer. Received the pump in one day from Amazon (sorry I didn’t purchase from you), followed your instructions and my washer is working again. The hardest part was getting the door seal / spring back together, that took a couple of tries. My wife has starts in her eyes, says she’s taking me out for a steak!
Sir, thank you! I am single momma and was trying to figure out what to do with my machine! I was able to follow all your directions and now it’s working beautifully 🥰 this was SO helpful!!! 👍
This tutorial, although for a slightly different model, was exactly what I needed to fix my washer/dryer!! First appliance I've ever fixed, thank you sir!! We overnighted the part from Amazon as soon as we had the machine disassembled. Took about 3 hours total start to finish.
Thank you for the video. Very straight to the point. My washer had a little metal tray that the pump sits held on by 10mm bolts. Need a socket extension for these. It was also difficult to get out of there. I replaced the pump, which was no good and put it all back together except for the retaining ring for the tub gasket. I have tried several times and think I will have to get a spreader tool to do this, the spring is just too stiff.
This helped immensely. Amazing what a little trial & error and effort can do. My issue was that after moving, my washer kept throwing the error right after weighing the load. It wouldnt work for the tub clean or washing. So i finally decided to seek help on youtube, only to discover i forgot to turn on the water. Thank you so much.
You rock! This was the perfect fix for my machine. It took me awhile to remove the top front panel.. I think I was worried about breaking the clips or the panel, but it removed exactly the way you showed in your video. Replacing the pump went smoothly and was much easier than expected. It's also important to manage your screws when you remove them so you know what goes where. The toughest part for me was putting the ring back around the rubber on the front of the machine. Following your video I put the rubber back in place and it fit snuggly. I put the spring of the ring at the bottom and put the ring inside the rubber groove 3/4 of the way with ease, but could not get the last portion of the ring in the groove. It was frustrating so I took a break. When I tried again, I used a small plastic scraper in my left hand to allow the spring to stretch while holding it in place and worked the last right corner of the ring into the groove using a screwdriver in my right hand as demonstrated in the video. Well, that worked for me. Wow! So, I'm going to say to any woman over 66 like me doing this repair, getting the ring back around the rubber of the washing machine opening might be an issue. Anyway, it's nice to have my machine running in tip top condition again. Thank you!
Has a 16 year old LG 2277hs. This happens on a Saturday and it was definitely the pump. Instructions were excellent. Now everything works. Thank you for uploading this video. The only other suggestion I have is to put the screws in sequential order so that you know which screws go where; consider even labeling them. A $40 part saved me from buying a $1,000 replacement machine.
Nice! was able to fix my washing machine, kept throwing OE error, pump looked ok, but after replacing it, no more problems. One thing I recommend is cleaning the hose on the bottom of the loading door. It's a small L shape rubber hose that held down w/ clamps. After taking mine out, I found it to be clogged w/ dirt and debris. It's one of the reasons for foul smell in the rubber between the door.
Fantastic video! I hopped on Amazon for the part. Got the park to my door in 3.5 hours. Had the washer disassembled, new part in and reassembled within an hour. Back up and running with no more OE error code. Video shows perfect step by step process. Thank you!
Watched the video on Thursday. Ordered the part Friday. Received the part Tuesday and followed the directions Tuesday evening. Step by step made this an easy repair and saved money.
This video was 💯. Watched a few times, purchased the pump from your site, watched video again step by step in real time. Faulty pump just as described, replaced without a hitch. Much appreciated for this help 🙌🏻 thank you
Good day I just want to say THANK YOU!!!! I just replaced the drain motor on my washer with this video. I greatly appreciate you sharing you knowledge with us. Thank you again
This video helped us greatly diagnosing the problem and fixing it ourselves. We could not have figured out how to take the machine apart and fix it without the step-by-step instructions. Thank you!
Great tutorial. My pump was actually on a metal frame bolted to the bottom instead of the slide clip, but once I figured that out, it was easy to do with these instructions. $35 and fixed the day after it broke. A lot better than waiting a week to pay $350!
For me, I had to reach my hand under and turn the bolts (I had to do it barehanded, because I couldn't get a tool under). I can't remember exactly, but I think there were three bolts. Once I got ahold of it, it twisted in pretty straightforward way - I didn't feel like I was breaking it or anything. Good luck! @@PyrrhP
Thank you SO much for this video! I was able to replace my motor and I’m back on track. I appreciate you taking the time to put together such a detailed and complete tutorial. Thank you!!!
Thank you very much for the easy to follow, extremely clear tutorial how to change this pump. It took me all of about an hour & the machine runs like a champ! Had my daughter not been home from college this week I would’ve ordered the part from your website, I was able to pick up the OEM part from Amazon with same day delivery. Thanks again from a former Beachwood dweller desperately trying to avoid heat stroke in the deserts of Arizona.
So it ended up being the filter. The filter i had no idea even existed. After ten years of use, it had Bobby pins, material, endless hair, lint and god knows what. You saved me at least a couple hundred dollars if not me unwittingly buying a new washer. Five stars. Thank you.
Do you need to replace the pump? My parent house washing machine broke these idk should i just take look at filter or tubs. Or just buy replacement drain motor. I dont live there anymore so to check it i must drive 300km😂
@@ayn30 if you follow this video you don't replace anything. I thought it was a bad pump also. In the bottom left corner of the washer there is a panel. Mine leaked a lot more water than the example in the video so your parents will either need a shop vac handy or a few towels. All i did was drain it and clean out the filter which was very clogged and it worked fine. I also ran a diagnostic check which was in a different video after. I hope that helps.
Thank you for posting this! Saved me at least $300 service call. Bought the part for $50 and replaced it myself with some help from my husband! Thanks!!!
I’ve watched plenty of TH-cam videos on how to fix a lot of different things and this is by far the most informative video I’ve come across. Thank you for the help!
Thank you so much, you just saved me and my mother 600 dollars cause both our machines read OE @ the same time. This video helped me fix both our machines.
One of the BEST instructional videos I have followed to help me fix a home issue with a 100% success!!! Very good step by step detailed explanation with good video images and editing.
Thank you so much sir I'm a single mother this video was so helpful that I got my machine working again even though I saw other videos your video was the best of all of them😊
A fantastic tutorial. I couldn't get the machine to run a Drain + Spin cycle. I drained the machine and tried the cycle again. With no water in the tank the barrel spun, but since the machine was emptied of water I couldn't tell if the pump was functioning. I ran the diagnostics test, all worked except for the drain cycle. I will drain the machine of water again and head off to the parts supplier for a new pump. The instructions are very clear in this video guide so I'm confident replacing the pump.
An update to the process. Most of the instructions were in alignment, but as with different models and model years some items will be different. We have a combo washer/dryer and the pump assembly is attached by three floating bolts to the frame. This video gets you through the most difficult pathways, and the rest you can figure out with logic. So a very helpful guide in all.
Best video by far! Our model of washing machine had a metal bracket instead of the white plastic clip you mentioned to detach, which held the motor but after removing those 3 screws it was all good. Thank you for the detailed instructions!
Wow, this is the best video I've found to do this job on my LG washer! Incredible job! The part about how to get that darn spring back in place on the rubber door seal was invaluable as well!
Ordered my part, Just did a 30 minute change out thanks to the great detailed instructions here. Back up and running loads of laundry. Thank you for the video and the LG part!
Found this video as a search result and was incredibly impressed with your instruction, specifically how it was delivered. I haven’t resolved my issue, but your process of elimination suggests my pump is out. Do you have any cleaning and maintenance suggestions to perform while the washer is all torn apart? I feel like it would be a missed opportunity. Thank you!
I already knew how to change the drain pump I prefer to go from underneath the washer. What I did learn from you was the diagnostic running the washer through the cycles and for that I thank you very much. Unfortunately I get the OE code once in a while for some reason and every time I check everything out to find nothing wrong. Thank u for the information.
Thank you! Once again you saved me hundreds of dollars. I am a older housewife but I tackled the problem of the clogged filter like a pro. God bless you sir!!
I cannot thank you enough for this informative video as well as selling the LG pumps for a decent price and not gouging shipping rates. I bought my pump from you and replaced it using this video. Thank you so much!
You have saved the day! Thank you sir…I removed the basket and found $1.25 in change some elastic bands but behind that basket was a sock. Cleaned up and machine is working like new.Nobody ever said to check the basket.
I watched this video so that I could fix my washer! I ordered from your link. I had a few more screws than yours, but the main problem was the bolts holding in the drain pump. There was no tab. But besides that one unexpected difficulty, our washer is up and running. Thank you!
If you use a ratchet with a 3 inch extension you can get all three. 10mm. Then there are 4 screws to remove it from the mount. I would recommend removing all hoses and wires before removing the mount.
Thanks buddy. Best explanation on the internet. Made it easy. FYI. The appliance guy in my neighborhood always wants me to “buy a new one”. Never fixes anything
Thank you. Your video helped me be a good husband. My model was different, but since you showed what to do and WHY, it was easy to figure out the small differences.
You're A God send to those of us who have the desire/interest in being somewhat self reliant. Your post is incredibly detailed and useful. Thank you for taking the time to make this video.👍👍👍
You are AWESOME 🎉🎉 I thank you for having one of the best instructional videos. I was able to diagnose the water pump was bad and ordered through your Amazon. Once part arrived -2 hours later. DONE!!
Ordered my part through their website. Followed along with the video and had the drain pump swapped and washer put back together in an hour with no experience ever doing this. It's working again!!
Wow thank you so much for this video. Just fixed my machine and was a piece of cake except for the spring but your tip worked like magic! May the good Lord bless you and Grant you your hearts desires 🙏
I'm almost done. Here's some rookie tips. I took a piece of cardboard and with each step I screwed each screw into the cardboard and then wrote a brief note where it was from. This way I just had to work from the bottom up replacing them. Not counting the three pump screws there are 21. To put the motor back on the pump, I painted white lines (use witeout, I had a paint marker), but mark one of them with two lines. It's very easy to get this wrong. Also my machine was jammed from a heavy cotton black out drape probably 14' by 10'. It completely turned to lint. Clogged everything up. When I got everything apart the drain hose from the drum was still jammed. I eased this out with a soft aluminum wire (house wire #12 or #14 folded in half so no sharp edge would also work), I milked it loose and then poured water into the drum. Very messy but cleared it. The hoses and the spring clips are a real pain. I wonder if there's an easier way or a tool. All my pliers would just slide off these nasty things. (Probably some kind of tubes that slip over the ends?) The retaining wire for the rubber gasket was really difficult. I've done these before. This was a bear. An extra pair of hands would help. The way I got some slack was like putting a bicycle tire back on. I made a small loop in some wire, hooked the loop where you were working it and pulled on and worked it down to the spring. Running it on Drum clean. Seems to be working! Thank you.
You helped me a LOT. My husbad wasnt around but with your help I fixed the issue. Just one thing, you get the OE notice after a program is done, so everyone should be careful because after I "drained" the wmachine with the cord and tried remove the filter around 5L washing water leaked out from my machine. I live in an apartment complex so taking the machine outside wasnt an option.. So anyone who have similar problem, bring a lot of towel 😂
This has got to be the Best LG washer tuturiol. Ive done this work few times, had my LG Trom washer since 07 . I especially like diagnostic guide. Mahalo!
Absolutely brilliant video. I'm now almost looking forward to digging into this. I have a large piece of heavy black cotton used in the movie industry to black out windows. I thought I'd throw it in the washer, give it a clean. And to be a good boy I set it to hot. I t stopped, "OE," and inside was a black soup with only the sewn seam remaining, everything else turned to soaked lint like mud. Thank you for this video.
Thanks for making this clear and straightforward video. I ordered the genuine LG part from Amazon for $60 cad, and saved hundreds of dollars in servicing fees!
This video is awesome!! Very helpful. We changed the drain pump with no problem but the OE code did not go away. After a lot of thinking, research and phone calls we had a service man come out. In the beginning of this video you mention that there could also be another pump, a recirculating pump. Yep, that was our problem. It makes no sense and no one ever mentioned that that pump would be included in an OE error. I felt the need to leave this message to possibly help others that might be having the same problem.
Great video! Thank you for posting. Not too hard at all and saved so much money. Just to be clear, at 5:04, the tab is on the bottom surface of the machine. Press it down towards the floor and slide the pump away from you.
This happened to me this morning went to Amazon and got a new drain pump should be here tomorrow and will see what happens. I got the pump installed today and everything worked out pretty good and my washer works great and it’s draining water out perfectly thanks for posting this video. I almost went to Costco to fork $600 for a new washer since we’ve had my washer since 2013.
Great video. One suggestion..... it MAY be that exhaust hose. We had standing water in the tub. I used a cup to get as much out until I stumbled on your video. I then tried to drain with that little hose - no luck. Long story short.... both that hose AND the main exhaust hose was full of sand/gunk. I blew them both out, and verified they were clear before putting the system back together. I will probably still order a pump, in case the blockage took off a few years off the pump.
Just cleaned my filter too, which was gross. Did that fix your issue or did you have to replace the pump, too? I want to test it to see if that was in fact the issue, but I’m afraid to do a load.
If it isn’t fixed, the washer just won’t run. You’ll get the OD or OE code. But with what he said, my filter was clearly a problem, so I was pretty confident.
Thanks for this awesome, easy to understand video! Was able to replace our LG Drain Pump in about an hour following this great tutorial - thanks so much for saving us a costly repair!
Great details, I was able to resolve my issue with my washer with just clearing out the filter and draining the hose tube. The drain hose took 2 hours.
Thanks so much all the way from sunny Barbados. I ordered the pump from Lorain Furniture and got down to work. My model also has the pump sitting on a mounting plate secured with 3 screws, but it was a piece of cake, thanks to your easy instructions. Once again thank you for saving on another repair bill.
NEED IT FASTER? AMAZON PRIME amzn.to/4cIEmIM
Get this GENUINE LG Drain Pump on our website! WE SHIP SUPER FAST!
Our website: lorainfurniture.com/shop/appliance-parts/washer-dryer-parts/lgdrainpump/
Will this fit WM3270CW
Thank you for your time making this repair video. I bought the drain pump from your amazon store. You are very much appreciated.
Bro real talk I followed what you said and it was perfect. I appreciate you frfr.
Thank you very much for saving me a lot of money 🙏
Thank you, sir. You just saved me a lot of money! I did end up tilting the machine and accessing the pump from underneath. That saved me a lot of disassembly/assembly, but I also am a woman with small hands. Thanks again!
I dont know who's in charge of your salary, but you, sir, deserve a raise. Saved me BIG time!
My vote for most impactful video on TH-cam for 2022. My wife was ready to pull the trigger and buy a new washer. It was 5 years old. 50 dollars and a Saturday and no more issues.
My 3rd pump in 3 years!
@@skingirl2004 the pump goes every year?
This is the second time I’ve replaced this pump. It lasted for almost 2 years exactly. Now keep in mind in use my washer very frequently more than an average household. So I was thrilled with the 2 years. This video saved me hundreds of dollars!! Thank you!
This video was super helpful. My washer is only 2-3 years old, and hasn't been making weird noise, so I didn't think it was the pump, but I had no idea how to get to the inside to check. Once I followed his instructions on how to get to the internals, I found my problem. The little hose that runs from the door gasket drain to the rest of the drainage system has 2 elbows. We have 5 pets. I took off that little hose and viola! Packed solid with pet hair and dirt/mud. Took an old wire coat hanger and used it as a pipe cleaner, and we are back in business. I can't say thank you enough for this video. And your tip on getting that gasket spring monstrosity back on was a lifesaver.
Just completed this job, everything was exactly as you laid out in the video. It's next level that you include the small tips such as the push tab under the pump and how to get the door boot gasket spring clamp back on (I've spent frustrating amounts of time on little steps that the folks leave out of their videos). This should be the standard by which all DIY videos strive to attain! Thank you and well done!
I scouted several videos before starting this project and this was BY FAR the most detailed video I could locate. Thank you so much for creating this video. It took me a little less than an hour to disassemble, change out the pump, and reassemble. The most difficult aspect was getting the bellow spring around the rubber when reinstalling. As a woman in her 50's, my hand strength is a bit weak so the screwdriver trick didn't work for me, however, grabbing and pulling on one end of the spring with sturdy pliers did the trick. I had already ordered a replacement washer for $740 and I was able to cancel that order thanks to your video. A part that was less than $30 fixed the problem. Sincere gratitude to you for sharing this information!
This video saved me the cost of an expensive repair call. I knew nothing of the filter clog until I saw this illustration. Thank you for your time putting it up.
Thank You. After 10 Years of Faithful service Our Beloved Washer/Dryer stopped draining. I found this video and ordered the Part. A Couple things. Keep track of black and the Brown motor wires and their correct placement. My motor came loose without Me having to pull the assembly, and just keep track of the screws. Its always Great to save a 2k machine with a $30 part. Here is to another 10 years.
We tried this and took 2 hours but was worth it. Both of our families told us to just buy a new one but was so much cheaper to buy the part for £30 rather than spend £500. We struggled to get the back pipe back on without pliers which took about 30 minutes and used kitchen tongs but managed by putting the metal attachment on the pipe and then wiggling it onto the plastic part on the pump. Thanks so much!
Best DIY repair video instructions I've ever come across! Note: my washer has a metal isolation plate (with rubber feet) that the pump sits on and is attached to the frame of the machine with 3 bolts going directly through the rubber feet.
So you had to unbolt from that as well? Did you have the plastic tab still ?
This video helped me two years ago! It helped me once again today!! Thank you so much!! With a family of 5 and little boys, we use our LG washer EVERYDAY multiple times a day. No surprise our water pump has died twice now over 7 yrs of everyday use. This video to the rescue and our washer lives on!!🎉
You sir are a legend! Got my washer torn apart and put together in about an hour and a half. You saved me some serious money. Thank you!
Doesn’t your washer doesn’t it have a 10 year warranty on it so saving you some money would’ve been covered in that warranty?
@@wendym31463 Bought it second hand. And I can't imagine that getting a warranty replacement without being the original owner would be easy.
This was such a great and detailed video! Got the part from a local store and had it replaced and running in about 2 hours. This was the first time I’ve fixed an appliance, and watching you go through it was a God send. Thank you so much!
It worked! You just saved a stressed out PhD student a lot of money. It's things like this that make me glad the internet exists.
4:38... Super important. My drain pump was bad, but before watching this I swapped out the circulation pump not realizing there was a second pump in there. After trying to run another load it didn't drain. Had to tear it back apart and swap the right one. Thanks for this!
My LG Washer recently stop draining and your video saved me hundreds of dollars!!! Got the water pump replaced and it’s back to draining water again during a cycle. Thank you for making this video, it was a big help!
Because of this video, I was able to diagnose the problem with our machine, order the part, and my husband installed it and now IT WORKS! This video was so helpful, thank you!
My dad and I were able to get this done this morning. Took about an hour to take things apart and another 45 minutes to put everything back together. Very helpful and easy to follow video. Thank you so much!
Awesome video. our work washer got clogged and the pump failed. Instead of calling a repair man, we watched your video ordered a new pump replaced the drain hose (clogged beyond helping) and installed it. $50 later for the pump and the washer runs perfect. Plus we taught a few young ladies that women can fix stuff too.
Thrilled with this video - you guys saved me quite a bit of money! I even ordered the part from you - it got here promptly within the week. Replaced the pump, put it all back together and to my delight and relief, it worked normally. Thanks again.
For those looking to do this, I'll share my two main frustrations, both come during the reassembly of the washing machine once you've replaced the part. The first, and worst, frustration, is trying to get the hose clamp on the main pump drain hose back on. It's very stiff and the pump is located in a difficult to get to part of the washer, once it's back in. No matter what I did I couldn't hold that thing open while re-attaching the hose and trying to maneuver the clamp into the right spot. Did a little research to find a cheat and discovered there are special hose clamp tools you buy, mostly from auto parts outfits, that make it trivial. I got the tools for $15 off Amazon.
Second frustration was the bellow spring, which he speaks to in the video. I used the method he shows in the video to put it back in, but even still it was very difficult and took me many tries and much cursing. It worked in the end - all the trouble was definitely worth the money I saved. Thanks again Lorain Furniture and Appliance!
I’ve spent $400 3 times fixing my LG combo washer dryer. I follow this video to the tea I spent only $23 ordering a new piece. My washer machine is working perfectly. Thank you so much!
Hi Brain, I have the LG combo washer dryer. I cant find the part for my machine, is yours the same WM3988-HWA and which pump did you use that was compatible?
It worked! Got the OE error code on a Friday, watched this on Saturday, received the new pump on Monday, replaced it and had the washer working again on Tuesday. Cannot thank you enough, you did indeed save me $300. THANK YOU SIR!
Send him half the money if it's for real.
repaired my washer this morning with my son's help. saved hundreds thanks to this video. DIY'ers dream. thank you!
Absolutely amazing video, thanks for putting this together!!
To get the pump out on my model, WM3670HVA, there’s no pull tab to get the pump assembly out. Instead there’s three 10mm bolts that have to come out. Once those are out then disconnect the wiring plugs on the side of the housing assembly and lastly you have to remove the 3 screws to get the pump assembly off the metal mounting bracket.
I watched your video twice and then ordered the pump after draining the washing machine out on the floor twice . Thanks for the step by step info. I replaced the drain pump and washing machine is good. If you’re machine is flashing OE replace the drain pump!
Just received my water pump and it worked.
Mistakes made -
1 - The front of the washer has sharpe edges sliced some fingers.
2 - My pump assembly was held by 11 Size Bolts, in 3 places.
3 - I cheated by adding the hatch connector while assembling the door
Excellent tutorial my washer is working thanks to you.
Time to complete around an hour and my first time working on an appliance.
Thank you.
Mine had the bolts, too!
I'm happy to say I just ran a small load of laundry after following this tutorial and voilà! It's working like a charm again and only cost me the $ for the pump. THANK YOU. This is an example of a PERFECT tutorial 👍
I can’t thank you enough for this really well done video! I have just repaired our washer (with your help) so that my husband doesn’t have to deal with it when he comes home on days off. Thank you so much!!
Thank you so much! This tutorial was excellent and easy to follow. *My pump was bolted in, but nothing an Allen wrench couldn't fix. You saved us so much money, plus it was fun to take the washing machine apart, put it back together, and have it work! My husband still can't believe I fixed it! Many many thanks!
After receiving a new LG pump by mail from your website this evening, I am happy to report that your video helped me fix my washer. The most difficult part, getting that damn tension ring back in place correctly around the rubber tub seal!
I had a repair tell me $450 to fix my washer .. and then I saw ur video I only paid $50 for a original part that I put in my self thanks to u .. thank u for saving me $400 DOLLERS ..
Excellent step-by-step tutorial. Your method of putting the bellows retaining wire/spring back on is the best I've found. Thank you for the clear explanation and steady camera views. One tip for those waiting to make this repair. When the OE code pops up, press the Start/Pause button to get back to the wash cycle. Press it again to continue the wash cycle.
Brilliant video, I just did my drain pump this morning in 1 hour and 30 minutes following this video. I not only saved my self a pile of $, but got it fixed way sooner. Im very rural so waiting for the appliance guys takes 1 week at least , and another week if they have to order parts.
I got my pump off amazon and bought a pair of spring spreading pliers while I was there, well worth the $20CAD for the pliers
Thanks for this video, very clear and concise
The only difference on my LG was how the pump mounted, it was on a metal chassis retained by 3 bolts with rubber isolators bolted to the base of the washing machine. Easy to remove though.
I use zip lock snack bags to hold the different screws and label each bag with a sharpie. makes sure everything goes back where it came from.
Also Your LG washer self test video was very helpful for me to test my work and my new pump without doing a full wash.
Cheers!
Superb video. This is the third time I took my washing machine apart for repairs. The first was to replace the spider arm (a nightmare - not recommended unless you are extremely ambitious). The second time was to replace the drain pump. I went with a video that shows how to do it from below without taking off the front panels. Very difficult and tedious in may opinion. I suspect I didn't get the pump back on completely snug and it eventually started leaking. Re-did it using this video. Way easier overall. They make a special tool to stretch the spring for the boot clamp. Only about $10-15 dollars; well worth it in my opinion compared to trying to do it with a couple of screwdrivers; otherwise you will almost certainly be crying for a second pair of hands to help you. Any reasonably handy person can replace the drain pump using this video. One of the best repair videos available.
Thank you Sir, GREAT instructions. I am not a fix it guy and was ready to just go out and buy a new washer. Received the pump in one day from Amazon (sorry I didn’t purchase from you), followed your instructions and my washer is working again. The hardest part was getting the door seal / spring back together, that took a couple of tries. My wife has starts in her eyes, says she’s taking me out for a steak!
Sir, thank you! I am single momma and was trying to figure out what to do with my machine! I was able to follow all your directions and now it’s working beautifully 🥰 this was SO helpful!!! 👍
This tutorial, although for a slightly different model, was exactly what I needed to fix my washer/dryer!! First appliance I've ever fixed, thank you sir!! We overnighted the part from Amazon as soon as we had the machine disassembled. Took about 3 hours total start to finish.
Thank you for the video. Very straight to the point. My washer had a little metal tray that the pump sits held on by 10mm bolts. Need a socket extension for these. It was also difficult to get out of there. I replaced the pump, which was no good and put it all back together except for the retaining ring for the tub gasket. I have tried several times and think I will have to get a spreader tool to do this, the spring is just too stiff.
This helped immensely. Amazing what a little trial & error and effort can do. My issue was that after moving, my washer kept throwing the error right after weighing the load. It wouldnt work for the tub clean or washing. So i finally decided to seek help on youtube, only to discover i forgot to turn on the water. Thank you so much.
You rock! This was the perfect fix for my machine. It took me awhile to remove the top front panel.. I think I was worried about breaking the clips or the panel, but it removed exactly the way you showed in your video. Replacing the pump went smoothly and was much easier than expected. It's also important to manage your screws when you remove them so you know what goes where. The toughest part for me was putting the ring back around the rubber on the front of the machine. Following your video I put the rubber back in place and it fit snuggly. I put the spring of the ring at the bottom and put the ring inside the rubber groove 3/4 of the way with ease, but could not get the last portion of the ring in the groove. It was frustrating so I took a break. When I tried again, I used a small plastic scraper in my left hand to allow the spring to stretch while holding it in place and worked the last right corner of the ring into the groove using a screwdriver in my right hand as demonstrated in the video. Well, that worked for me. Wow! So, I'm going to say to any woman over 66 like me doing this repair, getting the ring back around the rubber of the washing machine opening might be an issue. Anyway, it's nice to have my machine running in tip top condition again. Thank you!
I had the same problem getting it back on. I cried a little, took a small break and prayed and got it on.
@@anjanettecooper4650 I feel you! Lol! I'm glad you were able to get it back on.
Has a 16 year old LG 2277hs. This happens on a Saturday and it was definitely the pump. Instructions were excellent. Now everything works. Thank you for uploading this video. The only other suggestion I have is to put the screws in sequential order so that you know which screws go where; consider even labeling them. A $40 part saved me from buying a $1,000 replacement machine.
Nice! was able to fix my washing machine, kept throwing OE error, pump looked ok, but after replacing it, no more problems. One thing I recommend is cleaning the hose on the bottom of the loading door. It's a small L shape rubber hose that held down w/ clamps. After taking mine out, I found it to be clogged w/ dirt and debris. It's one of the reasons for foul smell in the rubber between the door.
Fantastic video! I hopped on Amazon for the part. Got the park to my door in 3.5 hours. Had the washer disassembled, new part in and reassembled within an hour. Back up and running with no more OE error code. Video shows perfect step by step process. Thank you!
Watched the video on Thursday. Ordered the part Friday. Received the part Tuesday and followed the directions Tuesday evening. Step by step made this an easy repair and saved money.
This video was 💯. Watched a few times, purchased the pump from your site, watched video again step by step in real time. Faulty pump just as described, replaced without a hitch. Much appreciated for this help 🙌🏻 thank you
Good day I just want to say THANK YOU!!!! I just replaced the drain motor on my washer with this video. I greatly appreciate you sharing you knowledge with us. Thank you again
This video helped us greatly diagnosing the problem and fixing it ourselves. We could not have figured out how to take the machine apart and fix it without the step-by-step instructions. Thank you!
Just saved me half the price of what my washer was when I purchased it. Thank you for your excellent instruction.
Great tutorial. My pump was actually on a metal frame bolted to the bottom instead of the slide clip, but once I figured that out, it was easy to do with these instructions. $35 and fixed the day after it broke. A lot better than waiting a week to pay $350!
We're trying to figure out how to get the pump off of the metal frame.
For me, I had to reach my hand under and turn the bolts (I had to do it barehanded, because I couldn't get a tool under). I can't remember exactly, but I think there were three bolts. Once I got ahold of it, it twisted in pretty straightforward way - I didn't feel like I was breaking it or anything. Good luck! @@PyrrhP
Yup we found the three bolts, facing upwards. Not too bad once we got the right tools. :) @@GCT1212
Thank you SO much for this video! I was able to replace my motor and I’m back on track. I appreciate you taking the time to put together such a detailed and complete tutorial. Thank you!!!
Thank you very much for the easy to follow, extremely clear tutorial how to change this pump. It took me all of about an hour & the machine runs like a champ! Had my daughter not been home from college this week I would’ve ordered the part from your website, I was able to pick up the OEM part from Amazon with same day delivery. Thanks again from a former Beachwood dweller desperately trying to avoid heat stroke in the deserts of Arizona.
So it ended up being the filter. The filter i had no idea even existed. After ten years of use, it had Bobby pins, material, endless hair, lint and god knows what. You saved me at least a couple hundred dollars if not me unwittingly buying a new washer. Five stars. Thank you.
Do you need to replace the pump? My parent house washing machine broke these idk should i just take look at filter or tubs. Or just buy replacement drain motor. I dont live there anymore so to check it i must drive 300km😂
@@ayn30 if you follow this video you don't replace anything. I thought it was a bad pump also. In the bottom left corner of the washer there is a panel. Mine leaked a lot more water than the example in the video so your parents will either need a shop vac handy or a few towels. All i did was drain it and clean out the filter which was very clogged and it worked fine. I also ran a diagnostic check which was in a different video after. I hope that helps.
@@EL-em3mn thanks for you suggestion. I take a look when i going to their house for next week.
Thank you for posting this! Saved me at least $300 service call. Bought the part for $50 and replaced it myself with some help from my husband! Thanks!!!
I’ve watched plenty of TH-cam videos on how to fix a lot of different things and this is by far the most informative video I’ve come across. Thank you for the help!
Thank you so much, you just saved me and my mother 600 dollars cause both our machines read OE @ the same time. This video helped me fix both our machines.
One of the BEST instructional videos I have followed to help me fix a home issue with a 100% success!!! Very good step by step detailed explanation with good video images and editing.
Literally just fixed my washer following this video step by step! Instructions are so easy to follow. Thank you so much for this video!
Thank you so much sir I'm a single mother this video was so helpful that I got my machine working again even though I saw other videos your video was the best of all of them😊
A fantastic tutorial. I couldn't get the machine to run a Drain + Spin cycle. I drained the machine and tried the cycle again. With no water in the tank the barrel spun, but since the machine was emptied of water I couldn't tell if the pump was functioning. I ran the diagnostics test, all worked except for the drain cycle. I will drain the machine of water again and head off to the parts supplier for a new pump. The instructions are very clear in this video guide so I'm confident replacing the pump.
An update to the process. Most of the instructions were in alignment, but as with different models and model years some items will be different. We have a combo washer/dryer and the pump assembly is attached by three floating bolts to the frame. This video gets you through the most difficult pathways, and the rest you can figure out with logic. So a very helpful guide in all.
Best video by far! Our model of washing machine had a metal bracket instead of the white plastic clip you mentioned to detach, which held the motor but after removing those 3 screws it was all good. Thank you for the detailed instructions!
How great is this. Took me an hour and a half once I had the pump. This guy saved me $300. I am going to send him some cash.
Wow, this is the best video I've found to do this job on my LG washer! Incredible job! The part about how to get that darn spring back in place on the rubber door seal was invaluable as well!
Thank you saved me over $300 for a LG repair service. $36 LG pump, I fixed it myself!
Ordered my part, Just did a 30 minute change out thanks to the great detailed instructions here. Back up and running loads of laundry. Thank you for the video and the LG part!
Found this video as a search result and was incredibly impressed with your instruction, specifically how it was delivered. I haven’t resolved my issue, but your process of elimination suggests my pump is out.
Do you have any cleaning and maintenance suggestions to perform while the washer is all torn apart? I feel like it would be a missed opportunity. Thank you!
I already knew how to change the drain pump I prefer to go from underneath the washer. What I did learn from you was the diagnostic running the washer through the cycles and for that I thank you very much. Unfortunately I get the OE code once in a while for some reason and every time I check everything out to find nothing wrong. Thank u for the information.
Thank you! Once again you saved me hundreds of dollars. I am a older housewife but I tackled the problem of the clogged filter like a pro. God bless you sir!!
I cannot thank you enough for this informative video as well as selling the LG pumps for a decent price and not gouging shipping rates. I bought my pump from you and replaced it using this video. Thank you so much!
Thank you so so much!! I was gonna call someone in, but thanks to you, I manage to fix my washing machine within an afternoon! Legend!!
You have saved the day! Thank you sir…I removed the basket and found $1.25 in change some elastic bands but behind that basket was a sock. Cleaned up and machine is working like new.Nobody ever said to check the basket.
Do you mean the the bottom grey basket?
A+ video .. He saved me $700, bought a $55 pump after watching his video.
I watched this video so that I could fix my washer! I ordered from your link. I had a few more screws than yours, but the main problem was the bolts holding in the drain pump. There was no tab. But besides that one unexpected difficulty, our washer is up and running. Thank you!
Same issue here with bolts instead of tab. How did you get the front left bolt out? I can reach the right and back one.
If you use a ratchet with a 3 inch extension you can get all three. 10mm. Then there are 4 screws to remove it from the mount. I would recommend removing all hoses and wires before removing the mount.
A year later and your video is still helping others… Thank you!
Thanks buddy. Best explanation on the internet. Made it easy. FYI. The appliance guy in my neighborhood always wants me to “buy a new one”. Never fixes anything
I'm about to do my pump and thanks to your video, I'm not even worried about doing it, thanks bro!
Thank you for this video.
Had a guy from Angie's List come out and he replaced the wrong motor. I used your video to fix it all.
Found this channel to help me replace my pump. Great instructions and a great price on the part. You definitely saved me money. Thank you!
Thank you. Your video helped me be a good husband. My model was different, but since you showed what to do and WHY, it was easy to figure out the small differences.
You're A God send to those of us who have the desire/interest in being somewhat self reliant. Your post is incredibly detailed and useful. Thank you for taking the time to make this video.👍👍👍
You are AWESOME 🎉🎉 I thank you for having one of the best instructional videos. I was able to diagnose the water pump was bad and ordered through your Amazon. Once part arrived -2 hours later. DONE!!
Ordered my part through their website. Followed along with the video and had the drain pump swapped and washer put back together in an hour with no experience ever doing this. It's working again!!
Wow thank you so much for this video. Just fixed my machine and was a piece of cake except for the spring but your tip worked like magic! May the good Lord bless you and Grant you your hearts desires 🙏
I'm almost done. Here's some rookie tips. I took a piece of cardboard and with each step I screwed each screw into the cardboard and then wrote a brief note where it was from. This way I just had to work from the bottom up replacing them.
Not counting the three pump screws there are 21.
To put the motor back on the pump, I painted white lines (use witeout, I had a paint marker), but mark one of them with two lines. It's very easy to get this wrong.
Also my machine was jammed from a heavy cotton black out drape probably 14' by 10'. It completely turned to lint. Clogged everything up. When I got everything apart the drain hose from the drum was still jammed. I eased this out with a soft aluminum wire (house wire #12 or #14 folded in half so no sharp edge would also work), I milked it loose and then poured water into the drum. Very messy but cleared it.
The hoses and the spring clips are a real pain. I wonder if there's an easier way or a tool. All my pliers would just slide off these nasty things. (Probably some kind of tubes that slip over the ends?)
The retaining wire for the rubber gasket was really difficult. I've done these before. This was a bear. An extra pair of hands would help. The way I got some slack was like putting a bicycle tire back on. I made a small loop in some wire, hooked the loop where you were working it and pulled on and worked it down to the spring.
Running it on Drum clean. Seems to be working! Thank you.
You helped me a LOT. My husbad wasnt around but with your help I fixed the issue. Just one thing, you get the OE notice after a program is done, so everyone should be careful because after I "drained" the wmachine with the cord and tried remove the filter around 5L washing water leaked out from my machine. I live in an apartment complex so taking the machine outside wasnt an option.. So anyone who have similar problem, bring a lot of towel 😂
This has got to be the Best LG washer tuturiol. Ive done this work few times, had my LG Trom washer since 07 . I especially like diagnostic guide. Mahalo!
Absolutely brilliant video. I'm now almost looking forward to digging into this.
I have a large piece of heavy black cotton used in the movie industry to black out windows. I thought I'd throw it in the washer, give it a clean. And to be a good boy I set it to hot. I t stopped, "OE," and inside was a black soup with only the sewn seam remaining, everything else turned to soaked lint like mud. Thank you for this video.
Thanks for making this clear and straightforward video. I ordered the genuine LG part from Amazon for $60 cad, and saved hundreds of dollars in servicing fees!
Also, including how to put the machine in diagnostic/test mode was genius.
Thank you for posting up this video. A $59 pump from Amazon saved me from a huge repair bill or worse, buying a new washer.
This video is awesome!! Very helpful. We changed the drain pump with no problem but the OE code did not go away. After a lot of thinking, research and phone calls we had a service man come out. In the beginning of this video you mention that there could also be another pump, a recirculating pump. Yep, that was our problem. It makes no sense and no one ever mentioned that that pump would be included in an OE error. I felt the need to leave this message to possibly help others that might be having the same problem.
So did you change that one and did it help?
Great video! Thank you for posting. Not too hard at all and saved so much money.
Just to be clear, at 5:04, the tab is on the bottom surface of the machine. Press it down towards the floor and slide the pump away from you.
This happened to me this morning went to Amazon and got a new drain pump should be here tomorrow and will see what happens. I got the pump installed today and everything worked out pretty good and my washer works great and it’s draining water out perfectly thanks for posting this video. I almost went to Costco to fork $600 for a new washer since we’ve had my washer since 2013.
Great video. One suggestion..... it MAY be that exhaust hose. We had standing water in the tub. I used a cup to get as much out until I stumbled on your video. I then tried to drain with that little hose - no luck. Long story short.... both that hose AND the main exhaust hose was full of sand/gunk. I blew them both out, and verified they were clear before putting the system back together. I will probably still order a pump, in case the blockage took off a few years off the pump.
Thank you. The filter was nasty, but your tutorial fixed my problem quickly. You are the man.
Just cleaned my filter too, which was gross. Did that fix your issue or did you have to replace the pump, too? I want to test it to see if that was in fact the issue, but I’m afraid to do a load.
If it isn’t fixed, the washer just won’t run. You’ll get the OD or OE code. But with what he said, my filter was clearly a problem, so I was pretty confident.
Thanks for this awesome, easy to understand video! Was able to replace our LG Drain Pump in about an hour following this great tutorial - thanks so much for saving us a costly repair!
You saved me from buying a new machine. This video was so helpful. Thank you so much!
Great details, I was able to resolve my issue with my washer with just clearing out the filter and draining the hose tube. The drain hose took 2 hours.
just replaced the pump today. Video was a lifesaver - thanks for the tutorial!
Fixed my washer by watching this video. Thank you so much.
Thanks so much all the way from sunny Barbados. I ordered the pump from Lorain Furniture and got down to work. My model also has the pump sitting on a mounting plate secured with 3 screws, but it was a piece of cake, thanks to your easy instructions.
Once again thank you for saving on another repair bill.