VW ID.4 Two-Year Review (So Bad I Returned It)
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- เผยแพร่เมื่อ 14 พ.ค. 2024
- My full story of owning an electric VW ID.4 after being a Tesla owner since 2012. I'll tell you all the pros and cons of the VW ID.4, what issues I've had, what VW did or didn't do about it, what feedback I got from the VW ID.4 online community, and why I returned it 1 year early.
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i remember my mom bought a vw vetta combustion engine one and it had all kinda electical issues lol car would cut out randomly all the time just like this shit lol and she ended up returning, vw in general are pretty terrible lol actually if you look it up vw vehicles in general known for having electical issues.
Thumbs down on Volkswagen and also thumbs down on the United States, eh? Ouch. Hope you'll be happier in your next country. If it's Thailand, I have read that they have very expensive import duties on new cars there, but I guess that's not a problem for a car guy?
Clogging up our streets, for... Too.... Damn... Long.. . Lol, what a tool that guy is.
I had similar issues audio issues with GMC infotainment system. The solution was to not allow the phone wifi connect to the car, only Bluetooth. And I deleted any "accounts"from the car
Just get a Model Y; a lot more sorted out vehicle...
I had my ID.4 for 2 years and I haven’t encountered none of the problems you had mentioned. I love my ID.4
The pressure pump has a manometer, at least in Europe, so it is annoying to have the tire pressure error on, but pumping it without checking what the actual pressure is in your tires ... 😅😂
I have driven an ID4 for almost two years now. I do 50k miles per year and I havent come across any of he problems you point out. Best car I have ever driven
My friend has one , paid £40,000 almost for it , selling online at £20,000 so it has lost 50% in value in 2 years OMG ......Diesel & Petrol cost £23,000 and lose £4000 in 2 years , pointless buying one to lose 20k .....
I have an ID4 and it works fine. We’re Home charging else electric would be a pain. We have done a three year lease and return, and see it as a good way to not worry about the depreciation issue. I think VW has worked the IT hard since the first versions.
I still don’t understand how people just don’t get the model 3, superior in every way no brainer. But people do like a different look and badge loyalty.
My small dealership is buying back and average of two each week.
They are awful. I expect better build quality from Hasbro.
I agree, it's a good car. I own one.
I love my ID.4. I have the AWD version and it is very fast and comfortable. No software problems.
What model year is it?
@@gamingwitharlen2267 2022. AWD.
We drive our id.4 since 2020 in Holland. Yes, we had software updates, yes, we had a new 12 volt battery.
It never stopt anywhere, no repairs at our costs. We enjoy its ride. Make your Own opinion! Greetings
same here! 2023 awd pro s and I absolutely LOVE IT!
Wich id4 you have ?
I was very close to getting an ID.4 last year in July, but couldn't find one without massive markup or a 6 month delay. I ended up with a Chevy EUV instead. I'm pleasantly surprised, 1 year later with the car. No real issues besides a gasket that needed glued. Wireless Android Auto is 99.9% reliable, only acting up when my phone's Bluetooth is janked and the phone needs rebooted. Tire pressure is also shown per tire, and seems to update a few times a minute. I'm astonished that Chevy was able to make a great infotainment system, while VW can't.
Here in Europe it has long been known that the software in these cars is awful - VW have now already released a complete updated version of the ID3 (which I believe is not sold in the US) This version is basically the car they should have released in the first place - there were so many complaints that they had to listen. As well as a complete overhaul of the interior materials (much higher quality) there has been a complete overhaul of the cars software, which was the thing that had the most complaints.
i did a stint for the company that makes the software.... it sux..... ( I drive a cupra as second car ID V3 software)
So they are not going to fix the older cars? So it is about hardware issues then too.
@@HermanWillems All older cars can/will be updated to ID Software 3.x. My 2020 ID.3 got a Volkswagen "field measure" logged so that I would automatically get the newest software when I next brought my car for regular maintenance. So there is no hardware issues.
@@patrickmaartense7772 what company made the software?
A coworker bought an Id 4 about 6 months ago and has had no problems whatsoever. He loves it. Some complaints about certain aspects of the user interface but the car has performed flawlessly. I’m not buying this review.
Thanks for naming all the parts as you tear the engine down. Apprentice level here. Very interesting and informative.
I owned a 2019 Volkswagen E-golf. Absolutely no issues synching with my phone, no mechanical or software problem. The best part, no battery degradation. I charge my e-golf to 90-95% on a Supercharger and even charge it to full on my home charger. The only issue with the e-golf is the range. Otherwise, it is even better than a Model 3.
Im looking forward to the id2 and hope that the new software wont be so bad. I REALLY love the look of that car!
I also drive a '21 ID.4, 30k miles in. I had a few quality issues, and some issues that could have been HW or SW. I was also patiently waiting for the SW update, and since about a month I am on 3.1 (only took 9 days or so in the shop to get the update!). Since then my issues are gone (so, they were apparently SW).
I was warned that my update (about a month ago) would take several days, so I was very surprised when I dropped the car off the previous evening and they called me at lunch the next day to tell me that car was ready. So far so good. I did get a spurious message about an electrical problem. But otherwise solid.
it all depends on the extras you have ordered cause different control units or set of control units causes a lot of trouble where the dealers had to learn on customer cars what it takes to fix them.
sometimes they had to do it multiple times which means updating each and every control unit, not only a few , every single one.
And if something goes wrong they try over and over again till they learned how to partially update those units where the update had not worked out.
Finally: some cars had different issues and needed 1 or even more new control units which might take longer cause they needed - after several attempts to fix it - the spare part first to start again.
Therefore you find customers that got their car in the evening and other days later which means usually 1 to 10 days.
All was well known if someone checked the german face book groups and other forums.
Each and every fault was well known he had mentioned in the video and really astonishing to see that he even did not know the 12V battery charging issue. Which was totally easy to fix if you know about more how the issue was caused not really by the battery, but bby the energymeter cause the battery is not measured by voltage but by counting what goes into the battery and what goes out. If that drifts away everything goes wrong.
To fix it there is a simple routine: charge the battery fully - connect it in the car - go into the obd dongle software and change the serial number there
Do not think I am fooling you cause we all know that batteries have no serial number or communication lines, right ?!
So: it works this way cause once you put any different serial number in the car sets the columbmeter or energymeter that tracks this battery back to full based on the capacity the battery has so maybe 80 Ah which means 960 Wh.
And then the cars tracks the battery state by measuring what goes out of the battery and what goes in ... but from the right fully charged point that has not drifted away over time
Does any average mechanic know about that?
He should but they do not cause they do not really believe the stuff they are told to do and to learn.
So by replacing the current battery serial with a new one you tell the car the 12v battery is fully charged and then everything is fine cause it then know when to recharge that from the main battery.
Be aware of it and you have a lot less issues easy to fix by yourself or any garage that has at least a medioce mechanic. The roots of these issues are well known and date back to the introduction of start stop automatics where they wanted to make sure not to turn off the car at a red light when the car would not turn on again. That is impossible with 12 V lead acid and measuring only the Voltage, that needed a lot more and hence the energymonitor came in 10 years ago and suddenly caused here in the ID family new issues.
I got the id4. Nice car, runs well, infotainment works great. Just learn the car and you will love it. Don't listen to everything these people say. Go to a dealer, try it, ask actual owners about everything on the car.
Your ID.4 enthusiasm almost had me buy one for my wife. Glad she decided to keep my 2018 Volt instead. It has been rock-solid reliable. but why is she driving my car? Well, I went full early adopter and bought a Lucid a year ago. Lots of software bugs that disappeared with one OTA after another. Then the OTAs started adding new features. It has been such a joy owning and driving this car. Maybe they will even have it in Thailand soon.
Have fun in your new home. Good luck with the channel.
Yeah the Volts where great products from GM.
I also recommend the chevy volt. I own the 2023 id 4 and have no issues. It's a great car.
Alex, got to be one of your best video’s so far. Great I depth overall explanation of the relevant issues and problems you’ve experienced with both your ID.4 and VW customer service (or lack thereof). 👍🏻
I had a 2016 and 2019 e-Golf and loved them. Super reliable, but Car-Net sucked then too. I knew when I checked out the ID.4 that it would have a ton of issues when they went the super tech route. Sorry to hear you had such problems, but hopefully they're much better now.
I saw some statistics about ev's and the golf was one of the better ev's. The same could not be said about the id3 and id4 in the same stats :/ edit: in terms of issues of the car.
Love our VW ID.4 ProS RWD. Zero problems, and works very well. We've had it for just short of 2 years.
That sucks. I literally have not experienced a single issue you listed. It reminds me if my Jeep Patriot. No one had any issues besides me. 🤷♂️
Alex, I've been in the tech business for over 40 years. Cardinal rule: Never buy the first version of anything. Specially from a company that has a reputation for not caring. I WANT to love VW, but can't. I've owned several over the years, and only had good ownership experiences with the old air-cooleds. We've had a Model 3 for more than two years and it has been, in all objectivity, an exceptional experience, including their customer service. And what has been ever-increasingly clear is their biggest advantage is their software. Which - as you found out - is KEY to overall EV performance. Perhaps VW's next gen will be better (the ID.7 looks promising). I hope so. But I'm still skeptical and would wait to see what happens with the first wave of buyers. At this point - even though Musk is an unmitigated social disaster - Elon, stay in your lane! Your clearly adolescent social skills are embarrassing! - the next EV for us still looks like a Tesla.
Given Elon's conduct in China it is obvious he has the social skills. As a free thinker he chooses when to apply them. His view seems to be that he should be just as entitled to free speech as the rest of us. People who disagree with him like to belittle the man. Personally I detest cancel culture.
If Tesla can get the build quality right and not be a bunch of assholes when it comes to right to repair maybe.
But Elon has become a risk to the company with his outbursts.
When Elon said “ the conspiracy theories are true” he has been proven correct when he released the Twitter emails 😂
@@TheWebstaff - The build quality of my ‘20 Tesla MS is perfect, but have not yet used a micrometer to check. Looks great.
I agree to always wait a few years untill the tech has matured but good lord this car is just awful, I've seen alot of issues in first model years but this is actually nuts how much this car failed.
I had Android Auto connection issues with my old car, so I realize how incredibly frustrating it can be. On my new car, 2023 ID4, it's been rock solid. The nice comfortable ride, combined with the modern and constantly updated (by Google) Android Auto, and surprisingly good driver assist features, has made it very pleasurable to own.
Step 1: get rid of that junk EV
Step 2: Buy an iPhone
@@Gay-is-_-trash I don't want an iPhone. They are too expensive. I am very happy with my Android phone that cost less than half as much. My EV is not junk. And, it's also a good value, does everything I want it to. And, it was cheap enough that I could pay cash, so no car payments.
@Dan Sanger Your android is trash, your woke EV is garbage
@@Gay-is-_-trash iphone is garbage
@@Gay-is-_-trashiPhone is garbage bro, Samsung and Google pixel is where it's at
It was nice to run into you in Htown. Glad you enjoyed your visit. Good luck in Thailand.
So if I understand correctly, a car is judged in terms of software and no longer in terms of driving characteristics. I really thought that a car was primarily intended for transport.
I could see why you dumped the car. I have had my ID4 for 2 years and had no issues like you had so far.
Same here with ID 4 first edition. No issues but fun
Same here.. ID5 GTX Dec 22. Got it with 3.2 SW, but the infotainment and interior material is still a piece of shit compared to others for 65k€
I have the 2021 PRO AWD and it did died once… long time ago. But what’s is driving me crazy is that I had a recall letter, I scheduled the recall repair and was told it would take 2/3 days. On the appointment day (2 months later) they told me it would take 2/3 months to fix it!!! The offered me a loaner but still… 3 months without my car and driving an old smelly golf…
@@jonathanpereiraspi had an early reservation, estimated Delivery December '21 but saw a lot of these issues on forums. Then there was the Bolt fires and ended up getting a Bolt for REALLY cheap. Been happy with the Bolt and it fits my needs just fine.
Overheating and dropping is normal for all phones when using wireless android auto, or when using wireless charging. Solution is to disable wireless android auto and use USB cable for wired android auto. Also make sure not to place your phone into the wireless charging slot. Wireless charging without any ventilation is not usable, phone overheats in 10 minutes. This is the same for all cars, not just VW.
I was almost a purchaser of the id4. Luckily they didn’t have one in stock and i would have to order. I was on the list for a Tesla but after getting the Tesla shuffle for 3 months I decided to look around. I discovered the EV6 and ordered one. It took only two months to get my colors and AWD. I have had the car since July of 22. No issues. Never had to take it back to the dealer. Love this car. I would highly recommend it to anyone.
Germans are good in tanks but no software. This country is in 1990 in terms of electronics, software, mobile services, car software.
They are crap and lose 50% in value in 2 years as my friends has , £25 to £50 to supercharge to do 150 miles in town ? My 508 diesel will do 100 plus mpg and £20 tax a year ! Pointless crap tech EV's ....VW has just dropped production by 30% as hardly any buyers , no wonder losing £20,000 in 2 years , the petrol and diesel ones cost £23,000 and lose £4000 in 2 years , so you lose £17,000 more if you buy one ...OMG......
@@curtisducati Dropped production because for the same price you can get a Model Y. Which is now the TOP SELLING car in Germany.
@curtisducati Mine is fine:) Price drop is real though.
The ev6 is very good also. I own the id4 and it's a great car as well.
Wow thank you I was going to buy an ID4 and found your video just search for cool ID4 videos and instead found yours.
Thanks
Like your blog. I recently sprung for 1917 Leaf and am happy as a clam. 12K$ charge at home and just putt around town (San Jose Ca.) Loved my 9 months in Bangkok (US military 1965). Keep up the good work.
I bought a VW on 7/22/2023 and it left me stranded on 8/6/2023 and 8/15/2023. After the last tow, I told them to leave the car in their lot . What a nightmare POS ! I since got a Toyota with ZERO issues.
Bought my Tesla Model 3 Long Range in 2021. Have no zero problems. Best car I've ever owned by several orders of magnitude. You should reconsider getting a new Tesla. Seems like they've worked out many of their former quality control issues.
Same here, 2020 Model 3 Performance, 3+ years no issues- best car I’ve owned
2022 Tesla Model Y LR. Far and away the best car I've ever owned or driven. Love the new features added every few weeks.
The model Y blows this VW out of the water in every way imaginable. I tested one and couldn't believe how much a piece of crap it felt like. so damn slow and boring. hideous old school interior, windows 95 type software
No Tesla fanboy ever has any problems with their Tesla. They all can go like 1 000 000 miles without charging despite pulling 3 caravans in a snowstorm. It is soooo cheap and never need any service. That is the story every single time. Problem is no one believes you, just look at the panel gaps or fogged up lights and anyone can see that Teslas quality is shit poor. And this youtube channel had a bunch of problems that made him change brand. Do you really think Tesla worked out a complete trashcan to be a huge success now? No, of course not. They still suck.
Thanks for this video. You just saved me a big headache. My wife found an ID4 on the local lot yesterday and fell in love. Dang thing had 12,000 miles on it and was already traded in. Same year model as yours. I told her to slow down and research it before we do anything and we found your video. Let’s just say it’s still sitting on the lot.
It was probably a lease. I trade mine after 2 years all the time, so they are under 15,000 miles. I had at least 5 different EV's in the past 6 years, and they all day the problems he's mentioning. Screen, connectivity, e.t.c. It's because the software, just like any laptop, phone, tablet. They froze, they don't connect, they lag. Hey even my TV lags all the time. I don't go and buy a new TV. Those are silly issues, sine you don't have actually buttons to switch from radio, to music, change volume and so on. His issues are not safety related. I'm planning on a ID.4 next and this video really convinced me to go and get one. He had Tesla's before, so that's all I needed to know about him. I wouldn't drive one for free.
iD.4 owner here. Zero issues. Sorry to hear about your experience being so shitty. The Qi heating issue is not a VW specific problem-- it is Qi in general. Car dealerships not having loaners is not a VW issue. All car dealerships are cutting back. This is a common 2021 Launch Edition story. Hence why I waited for the 2022 to pull the trigger. I'm glad I did otherwise I'd probably be making the same videos as yourself.
The one thing about Teslas that I honestly find enjoyable is that the infotainment system is pretty much the fastest and quickest I've ever used in any car, EV or no. There's barely any lag like you'd find with Apple Car Play. It's rather sad that other car companies aren't focusing on the software part as much as Tesla.
Driving my Model 3 now for 20.000 kilometers. I have literally ZERO issues with the infotainment. One thing i have issues with is the automatic wiper software. That just sucks. Other than that. I took the car and never been to the garage ever. Literally zero problems, im just hoping for a software update that fixes the automatic wipers. The rest is flawless.
I definitely like the infotainment in my Model S & X. In my MS, though, it has been freezing A LOT. Sometimes it even reboots when I'm driving. Something is wrong with the car as opposed to the infotainment in general, though.
@@beyerch I don’t get hardly any freezes in my Model 3. I know I got way more freezes and reboots in my Honda with Apple play
It’s like using an iPhone.
I did the same with my id3 after 2 years and 60k km. I was so unhappy on so many things that I wanted just return it. now ai drive a renault megane electric and I am satisfied on many levels from the aesthetics to the drive range
any issues with charging, Zoe was very fussy I hear
The only thing I heard ~bad is slow charging speed. Is that true? If one changes at home it does not matter, but during road trips it does.
I drove ID4 for 1000km in august 2023. During this time center console screen froze two times and speedo screen somehow lost its colors for three times. So it still has way too many bugs and it's also guite laggy.
Thank you for sharing this!
Driving the EV6 AWD since 12/2022 as one of the first owners in Austria. Now driven 31.000km and absolutely happy with the car.
As for the tire pressure issue. I have a PoleStar 2 (love it). Anyway, I was driving one day and ran over something that caused my tire to rapidly deflate and fail. I brought it in to a tire center to get a replacement. When discussing the tire I asked about the tire pressure monitor. They explained that are 2 methods. One to to measure tire pressure. Its more expensive than method 2. Method 2 is to count rotations and use it to determine if you are going faster or slower than you would if the tire was at optimal pressure. These systems will tell you to wait until the tires are warm before reporting. The ID4 may use method 2 and as a result the system doesn't know which tire has too low/high pressure.
I was thinking about the same type of measung. Cheap cars have that kind of "sensors" (I think it is actually more related to ABS than a tyre pressure).
Honda uses "method 2" as you mentioned. The pro is that you don't need to buy/replace those sensors to go with the wheels, having to buy another set for summer/winter tires, and then uploading the sensor IDs after swapping tires. The con is - as you said - estimating, and not actually measuring the pressure.
@@rgl168 The other con is the sensors are not tough enough to survive some tyre fitters.
@@51StPi They also have onboard permanent batteries. Once the batteries get low and eventually die, the only remedy is to replace the sensor.
These systems are stupid. I want to know the actual tire pressure. I couldn't believe my son's brand new Honda Civic doesn't have actual TPMS pressure sensors.
Appreciate your honesty!
My 2018 VW polo has the exact same issues with CarPlay as your ID.4 has with android auto. Also the 2018 polo display goes blank often so looks like the same software was used?
Alex , I have to say thanks to you , I just got my first ev (Chevy bolt ev 2023). I have to learn not to step on the gas peddle to hard unlike a gas car this thing picks up so fast 😂. I love how this thing gives me 278 miles on a 80% full charge even though epa range is 259. One thing iam not a fan of is the the brake and signal lights are on the rear bumper instead of the tale light act like day time driving light always on . So iam more carefull when braking or signaling . Maybe while you are here you could rent a Chevy bolt ev or Euv. Anyways good luck with your travels .
Did you see that they discontinued the Bolt!
Is it 247 miles for 100% and you get more for 80% charged?
@@jasonquito9156 I gotten max of 288 miles charging up to 80% .
EPA range. Given is 259 miles . I assume that’s for a 80%.
@Dushan Desilva epa is base on 100% charged.
I drove an ID.4 when i was shopping cars and found it a pleasant enough vehicle. It was actually on my list before i ultimately went with a second Mustang Mach-E. It's too bad about the software issues they had in MY 1 and I'm glad they seen to have sorted that out. Still, as other posters have observed, buying any car in its first year of production is always a bit of a crapshoot. Good luck with your future plans, both with EVs and just with your life in general. I look forward to hearing from you on both fronts.
**Angry Mustang fanboy noises**
I'd say that it's getting worse and worse when it comes to first-time adopters. Systems are much more complex than they were years ago and fine tuning seems to take place after the product is released instead of before.
@@michalsvihla1403 As cars become more dependent on software, auto manufacturers become more like software developers: ship it after an insufficient beta period and fix the remaining bugs by patching after release.
Thanks for your honest review. The ID.4 was on my short list. Ended up getting the new Nissan Ariya. Love it, so far!
I would like to get the Ariya but the $7,500 federal tax credit is not available. It is available with the ID.4. Plus VW is adding another $3,000 off. I drove it today and now I am investigating the vehicle.
I agree on the EV tax credit, + the discount makes the ID.4 an attractive vehicle in the under $60K price range!
As the Ariya was made in Japan, there was no tax credit. I read all the ID.4 reviews, looked at the interior/exterior styling, and paid the $59K OTD total for the Nissan Ariya.
Good luck on your EV purchase. @@mr.foxwiz1653
I have an Audi Q7 and have exactly the same problem with connecting to the media system. It is often slow to connect and/or loses sound during the connection. My fix is to adjust the tone on the sound menu. Seems to works! So it looks like this might be a VAG problem
Well Alex, sorry to hear all your troubles in what was according to you a really great car initially! I also had same issue with my 2023 Ioniq 5, we had two EVs, 2019 Soul EV and a 2020 Soul EV, we traded our 2019 Soul EV for a long awaited 2023 Ioniq 5 (limited equivalent here in Canada), got a really great trade value and took delivery in Oct 2022, loved that car, was totally awesome. We kept the 2020 Soul EV for our daily driver and the Ionic 5 was to be our road tripper. Late Oct 2022 (about 2 weeks after delivery) I thought I would try the awesome Fast DC CCS charging, it totally failed. It remained that way for 7 months, till I switch dealers and tried another dealer service department, they diagnosed the issue was a simple bent pin on the DC Temperature senor caused the Charging module to fail on DC charging, the original service depart did replace that but never checked why it failed and 7 service visits that required a 80 minute ferry ride each time (at my expense), I was fed-up. Needless to say not only did my car have this issue, but many, many CCS chargers in Canada were failing miserably and no longer made long distance road trips possible using the CCS charging networks that are available. So I bought a Tesla Model Y Long Range AWD and just finished a 4000KM road trip and it was like night and day different then using the CCS chargers, wow. Now I see Jim Farley and Elon have signed an agreement to move FORD way from the rather problematic CCS charging standard to the Tesla NACS plug, good on them as CCS charging is just going down the toilet in North America. I will be watching for your experiences in Thailand, but I would not be a Bankok resident, I would try country living! Best of luck!
Very clickbaitey title and thumbnail, you act like the main reason you sold the car was because it “sucked” but a big reason of it is because you’re moving to Thailand. Which you didn’t mention until half way through the video, that feels disingenuous to me.
A lot of this video seems like an overreaction too. The Android Auto rant that takes up too much time than it should. Android Auto sucks, I’ve had connection issues with multiple cars and phones. You having what looks like an old Google Pixel doesn’t help either, those are known for having glitchy and faulty hardware and software. Your phone overheating is not going to be ONLY the cars fault. Every car I’ve used with CarPlay works as it should while I’ve had so many issues with Android Auto. It’s not really a safety issue either, you shouldn’t be trying to fix Android Auto while driving you should pull over always.
You spend so much time complaining about small issues like the Android Auto and dont really talk about the actual issues like the 12v issues causing the car to brick. The 12v issues were also to be addressed in the recall update to 2021 models you had right before you sold it so they should not happen anymore.
I appreciate you saying the 2022 and 2023s are better, because they are. I have one and I love love love it. No issues at all and it’s comfortable with great range charging and price.
Not saying these issues are ok but if you’re buying a brand new year one car model with a completely new powertrain there’s most likely to be issues. Even a year one car from a company that’s known for being reliable like Toyota can have major issues. You should avoid first year cars if you don’t want issues. 2022 and 2023 ID.4s do not have many issues.
Android Auto is the reason I finally switched to an iPhone.
I have a Landrover TD 5 from the year 2000, no problems. I have a 2007 BMW Z4, no problems. I have A 2018 Nissan Micra, no problems. No early adopter issues here. The only real problems are the batteries that i have to change every 7 or so years.
Thank you for your honest, entertaining and journalistic reviews. Subscribed and liked! Get BMW i4 M50 or i5.
i scored on 22 ID.4 pro trim that came with 3.1. The 23 is great but i like the savings over the 22. No problems after 4 months. my biggest annoyance are things like not being able to keep the ambient light on when parked with the rest of the lights off. Software-updatable things, I would assume, and expect over time. Nothing bad enough in 3.1 to actually be frustrating. And it drives like a dream, for sure. So smooth and easy. Travel Assist works way better than I expected -- it handled two hours for me yesterday driving back from a festival, on country roads and then into highway traffic, with me being able to relax much more. I've really got into the right groove with knowing how much attention to pay to what with Travel Assist on. I'm only paying about $25 CDN a month in electricity. Last but not least, in the winter I loved chilling in it with the heated seat on, laying way back, massage on. I thought the massage would be a gimmick but dang, I love it. Tunes turned up. View out the roof. I would do this by the beach, or sometimes in my own driveway because it feels that good in the BC west coast winter.
This video seems to arrive a year late or something. Not in U.S, I got a skoda enyaq for a year which is basically an ID.4 in a different look/style and have had not a single of the problem mentioned in this video and it is really a great car.
I've had my 2023 VW ID.4 for about six 6 months . I love it!! It rides like a dream and no software problems. I charge it at home and at charging stations with no problems. I would think it's Electrify America, that is the problem. He never said if he tried charging at other charging stations . If he did , he would have found out the real problem . The real problem would be Electrify America.
Volvo C40 with android auto has been near flawless for the last 14 months of ownership. Software issues like mapping were updated over the air about six months later. This is why I’m considering the new EX 90.
Because Volvo is the technology and platform resources of Geely's sub-brand of new energy electric vehicle brand Polar Krypton
Amazing an honest car reviewer.
The fact that you liked Houston TX more than Austin says everything I need to know. 🎉
I have a 2022 Pro S and I’ve had all the same problems as you Alex. I’ve had my car in the shop three times in May alone. I had to open a lemon law case because VW didn’t want to willingly take this car back. My case should be closed by mid-July. I can’t wait to be done with this car.
Damn what a contrast towards my Tesla. I took it, have driven 20K kilometers literally zero issues. Nothing. I never had a car that had this little issues. My Collegue has a Skoda Enyaq which is actually an ID4 under the hood and also had many problems.
Thank you for this in-depth video. The id.4 was my #2 choice for my first EV. So glad I bought the Ford Mach-e instead. No, I don't get as much free public charging, but I have had ZERO issues and truly enjoy driving it, even after eight months and 15,000 miles. Hope your move to Thailand goes well. I'm planning on remaining here in California for the time being.
Ford, KIA, Hyundai, and Tesla are the only EVs worth a damn.
@@Nessal83 There are some pretty good to very good indeed BEV from China hitting UK/Europe as I type or soon. OK, they're not in the USA yet, but Alex will be able to report on them from Thailand. Perhaps he'll bump in to Bjorn Nyland when he makes one of his trips to Thailand to see family.
I like your honest reviews. I have subscribed.
We rented a new one of these for a couple of days in France a couple of weeks ago. Very comfortable and power enough for me but that software is nuts! The voice activation kept interrupting us when we were talking (and we couldn't find a way to turn it off) we had to whisper to each other. The map had a habit of going blank just seconds before some critical navigation was required. And yes, my iphone got really really hot on the charger pad. Also seemed to develop an annoying wind noise after we wound the window down at a highway toll. Glad it was only a short rental.
I’m happy with my Id4 2023 Pro S. Absolutely zero issues. Love it!
Thanks for sharing you experience and insight! Really informative! I'm in the market to say goodbye to my Tesla Model 3 for something larger. I was considering an ID4, but last thing I want to take on are software glitches, especially while driving. Very unfortunate that VW isn't pushing software updates to older vehicles (or if it's hardware related, offering some kind of retrofit option)
Alex has found that the owners of later editions ID.4, aren't experiencing the early adopter issues.
So a new one may be your bet. 👍
I think the only other bigger EV would be a Rivian.
Why no model Y?
@@kronosaurelius Not in Thailand, it'd be taxed to buggery & too large.
@@dax0474 if you're pretending to be stupid, you're doing an amazing job.
FFS, HE DOES NOT LIKE THE MODEL Y.
I have an aftermarket PX6 head unit in my Camry, had some of the same problems as you experienced. I found that Android Auto worked at first, then died. But, found that it is easier and better to just activate WiFi hotspot on the phone, and the PX6 connects to WiFi perfectly, and works better (more apps available on the PX6) than Android Auto. Need to be signed in to your Google account or your PX6 Google apps will crash.
Thanks for the heads up.
Alex, you seem to have a pattern in your relationships, cars, countries, ladies, ..., stay and fight!
I am a first adopter of FORD EV's (lightning) honestly Ford has been amazing, I had the tail light issue and ford corporate was all over it. They also gave me warranty extensions and even offered to cover my gas bill on my other car. The truck is amazing. My buddy bought one and had an accident first day he had it, tail light took about 2 weeks to get. His was one of the first delivered units.
I needed a truck and this truck does everything I need and it has not disappointed. VW dropped the ball for sure.
Ford has their issues too. The Mach-E stalling because of battery issues, the Lightning stopping production because one caught on fire.. the ID.4 is good, all first year cars have some issues for some people.
What version was your software? I've got a 6 month old ID3 with Android Auto and never had any of the Android Auto issues you raise. I did notice that the phone (Samsung Flip 5G) gets hot - but only if I connect via WIFI, if I connect via a cable it doesn't get as hot.
Weird that you had a different App for the ID4 though, the ID3 app is better (still rubbish), but it works and the App is a VW app, not ID3 specific?
I am UK based though, but I can't believe the app is different for the US.
Edit: Ah, I see it was one of the first ID4s. Yeah, the first ID3s had similar software issues from what I recall too. v3 of the software as in my ID3 is much better. Still has it's issues, don't get me wrong, but better than v2.x
The tire pressure warning is so misunderstood on this car, and so underrated. It’s brilliant really! They are letting you know the pressure is off between the 4 tires based on the rotation. Anyone who has had issues with the ridiculous tire pressure sensor systems on other cars can relate. I’ve had a receiver go bad on my ford truck and it’s a nightmare to get working and pair the 4 individual sensors. Count your blessings and thank the Lord for German engineering and simplicity. 🥇
The many ECU's on the 23 & 22 models are updated compared to the ones on the 1st Edition models. As an FYI I had a very similar experience with my ID.3 1st!
So the hardware is different, and the older ECU's on the older versions can't be properly updated?
Year and a half with ID4 and love it. Price was MSRP( my first, I just blushed, sorry, never paid MSRP before), and so far it was the only big issue. Most of the complaints don't bother me, switches, infotainment, etc. But a nice ride, lots of cabin space, acceleration, it's all just right.
Yes the software was horrible however after the software update have had no issues. Also this vehicle has a great turn radius and ride is great. Take it shopping to sams and costco and has alot of room for groceries and other purchases. This is a solid and reliable vehicle however not the fastest processing information however not to the point of returning.
Shades of my only encounter with an eGolf over a decade ago.
VW Group Tech Center in Belmont had a free DCFC that I needed to get to SF in my Spark EV. The charger was an early EVGo, and it took a little finagling to get it to start charging. So one time I pull in next to an eGolf and the thing has wires sprouting out of the dash and data monitors stacked in the seat. The tech told me he was working on getting it to communicate with the charger and basically said he wasn't having much luck. I mentioned the tricks I had learned to get my Spark to charge, and said I thought this particular charger seemed like it could use a software update, compared to others I had used. I could almost see the light bulb going on...
I received an AWD 2021 Id4 in December of 2021 and love the car. I've had none of the problems that plagued your car and have done a number of road trips using EA with no problems. It's too bad you didn't get my car and you could have had more positive remarks.
Interesting that his description of Apple Autoplay issues are exactly like my experience with my 2016 Tiguan.
@@dalerogers1134 My android auto doesn't have any problems. My phones were a Motorola and a Samsung.
I have Dec 2021 ID4 and no issues at all. Never plan to get software upgrade due to it appears this likely a major issue with future problems but no significant improvement in using the vehicle. I bought a second ID 4 in Nov 2023 and wife loves it. No issues with either.
You saved me from the ID4 trap a year ago.... THANK YOU..
We are on our third year of ownership. We have had a decent ownership experience. We have driven it on several road trips with only one EA issue. As for the car it has been trouble free with the exception of the door locks. We have been inline to get the update but we have been rescheduled three times for the update that should fix it. We hope it is updated before our lease is up but that is looking like it may not happen. While disappointed we still like the car but with very little support from the factory or the dealerships we just might look elsewhere. It is sad because we have loved our ID 4 overall. VW needs to work on their customer service more than anything else IMHO.
Thanks for the review. I was considering an alternative to buying my current 2020 Bolt EV at lease end, but I guess it won’t be the ID4.
I've had my Model 3 for 3 & 1/2 years and have had absolutely zero issues. So glad to be a Tesla owner when I hear about your issues.
You talk as if not a single Tesla owner has had issues, and as if all VW owners have had these issues he mentioned. Real world does not work like that.
Consumer Reports picked theTesla model 3 in it's lineup of the top 10 most recommended cars to purchase for 2023. In other words, it works and is very reliable.
@@CyAn-S
True, but statistically Teslas have much less issues, especially the frequent and the crippling ones. And as you see the customer service issues are not unique to Tesla either. Still the biggest issue for Tesla, but it's not a unique issue.
And even in service Tesla does some things much better. For example the mobile service is awesome, and I don't think anyone else has it.
No Tesla fanboy ever has any problems with their Tesla. They all can go like 1 000 000 miles without charging despite pulling 3 caravans in a snowstorm. It is soooo cheap and never need any service. That is the story every single time. Problem is no one believes you, just look at the panel gaps or fogged up lights and anyone can see that Teslas quality is shit poor. And this youtube channel had a bunch of problems that made him change brand. Do you really think Tesla worked out a complete trashcan to be a huge success now? No, of course not. They still suck.
@@crk58241 Well Consumer Report here in Europe tells a different story and guess what, cars have to be checked after three years for safety here in Europe and Tesla fails with over 10% after the first 3 years, Volkswagen is just in the lower 2%. Tesla is just a Smartphone on wheels, but not a very good car, to much hype around it. Tesla will have big issues if they not offer more models, where is the electric Bus oder Pickup, cyber truck is still a joke, no F150 driver will buy such an ugly thing.
Like you, I've also experienced years of frustration with my brand new Volkswagen Tiguan. At just 4 months old my new Tiguan died whilst driving along and rolled to a stop, and yet somehow there was no record of it dying in the car's system, so Volkswagen's said they can't do anything without the error code. Logically that is clearly part of the problem, but VW wouldn't even investigate. The car's camera, entertainment system, randomly dies. The car sensors constantly false trigger over nothing and I have nearly been in multiple serious accidents when my Tiguan suddenly brakes on the freeways. VW claim this is normal/acceptable. The auto stop/start have left me stranded in the middle of the road multiple times and I have to wait about 10 minutes for the Tiguan to reboot. Gearbox is a mess and all over the place. Every step of the way VW have been beyond difficult, deliberate stonewalling. Customer service took an astounding 9 months to respond to my well documented email about my Tiguan's faults. Complaints were dismissed and I was told the manager I was going to lodge a complaint about would himself be the person reviewing my complaint about him. It was the most astounding ongoing head banging experience I have ever had in my life. I have never seen such horrible, blatant disregard towards customers, VW's conduct is immoral and shameful. But hey, this is the company that deliberately deceived millions of their customers with Dieselgate!
I wouldn’t touch a VW or a Ford with a 10’ pole.
I am german.
Vw is a complete criminal company! That is common sense here, where it is located.
Cheat and lie.
This is nothing new, the issues yiu describe about your VW.
I gave up on anything produced by VW/Audi about 15 yrs ago. The '86 golf that had been totalled was the only reliable one of the bunch that I bit as a cheap and fun project car, repaired and drove it trouble free for over 6 years. But then i got stupid and bought a succession of german junk mobiles including a new 2000 GTI VR6 that immediately had various parts falling off, terrible dealer service for a multitude of failing sensors and finally the manual tranny was shot at 15k miles. Same thing, but even more of a loss on an Audi A6 Avante wagon. Teutonic nightmare with failing electrical, headlights, steering rack, tranny replacement, oil leaks. And i babied these cars with immaculate service and driving habits.
I made the switch to Subaru, Honda, and now Lexus. Never looked back and honestly have never had a major fail other than the fuel injector O rings on a 2005 tundra that i drove for 13 years.
No comparison to the component and build quality of Toyota / Honda to any German make. Japanese is built to last. German cars will become a money pit in very short order.
I hope you found peace and a new brand as I did.
From experience I believe the issue is that all the systems on a Tiguan are not integrated, it's a cheap hotchpotch solution. So the diagnostics are patchy. Get rid of it.
Had a 1989 Golf GTI in South Africa for 3 years, didn’t miss a beat and excellent dealer service. Had a 1999 Passat TDi in U.K. complete nightmare car, drove well bit numerous electrical and trim issues, dealer was useless. Had 2010 Audi A5 3.0TDi in Germany and it was great. Lastly a 2013 Touran in China (Chinese manufacture) and it at 10 years old it is going strong and no issues. Dealer network great and cheap.
I was thinking buying one but after watching this i changed my mind. Thanks for the heads up
the tpms needs to be resettet every time you change the tyre pressure. which is done with the "set" button in the infotainment, because its an indirect measuring system. it has no sensors in the wheels, it measures the pressure via abs wheelspeed sensors
Honest assessments!!! A rarity on TH-cam EV channels.
Why VW banned me
I don't blame them. Your style here was a bit immature and over the top on the negativity! Sure it had problems, no denying it, but giving it the bird!? I realize I'm a bit hipocritical because I feel similarly negative about Tesla right now, but at least I'm not an influencer on TH-cam. If I was I would probably try to tone the negativity down, or at least not expect their CEO to accommodate me with special access. Be realistic dude!
@@wonderboy75 As EV market matures
reliability & affordability will prevail. By 2027 EV subcompacts will be available for $18K
So sorry about your ID 4. experience. I guess I got an anti-lemon. My ID4. has been flawless and a joy to drive. 2 years in and going strong!
Just yesterday we bought a fully loaded ‘23. I never go with the first year of a car that’s the opportunity to see what’s going on with them (good/bad). We traded in our Kia Sorento cause gas is way too expensive in California and my wife only does City we spent over $300 in gas last month and barely put on 500 miles on the car.
So we love the ID4 it of course takes some getting used to, something I’m not thrilled about but it drives beautifully and it super quiet even on the highway.
No folding mirrors, no end call button for calls, low end quality back up cam. But that’s all I have to zonk it for. We love it. Sometimes you get bad lemons
There are auto folding mirrors.
May I ask you - what residency status did you get for Thailand? Did you apply to become a "permanent resident" there or are you staying under a "visitor" status?
As for any other daily driver, reliability is key
...and yet many cliché BS comments on the internet about "Alfa Romeo" reliability, meanwhile Alfa SMOKES the Germans in reliability...check out 2023 J D Power initial reliability survey...
FORZA ALFA BABY !!!!
THE KING IS BACK !!!!
I’m in the process of selecting my first EV, and found this video by chance. So glad I saw this.
I just went for a drive in a 1 year old ID.4 from a local dealer and the funny part was that it displayed a warning about the tyre pressure being too low.
I do not own an ID.4
But when you spoke about tire pressure warnings? I immediately thought of my C-Max Hybrid which has a low tire pressure warning system. The only real problem is, it does nt identify 'which' tire is low or if it's the front tires or the rear tires.
So, it's off to the races by adding air to all 4 tires at which point the TP warming onkly goes off after a half mile of driving. Harrumph!
Other issues (maybe you have the same in the VW) the touch screen started acting up. If I touch a preprogrammed radio station, it would not recognize my touch. When I touched it a 2nd time, it recognized that touch in addition to the 1st touch and then proceeded to set my current station to the radial of the station I wanted to switch too.
Of course while this was occurring, voice control was completely useless since it responded just like the touch screen.
Evidently it was a failure of some control module which got replaced and everything worked fine except, now, on occasion, when I start the car, the radio (which we leave on a preset station) will switch over to AM fr some unknown reason.
Sometimes, the convenience of electronics that go bad makes one miss the real convenience of the old fashioned mechanical methods of listening to the radio?
Lastly, home charging. For whatever reasons, my wall charger now likes to trip my GFI breaker and then its a question of 'which GFI got tripped'? On one occasion, I knew pretty quick because the garage door opener stopped working. On another occsion, I hadn't know it tripped until the meats in a freezer started stinking up the garage.
The dealership says everything is ok but, for safety's sake nd the fact that breakers keep getting tripped, I either don't charge the car or add a brand new circuit specifically for the car. For financial reasons, I did NOT choose the latter.
Alex, it's not just the ID4, as you probably know. I have the ID3 P-Pro that isn't a 1st edition, but was built soon afterwards and, although it is a very much more sprightly car than your ID4, it has similar software faults, although you've had a particularly poor one, I think. Everything you've mentioned, bar the entire breakdowns, I've had. Voice Commands totally suck still. OTA updates don't happen. The last one I had was when there was a 12V battery recall. I had V2.3 then, and guess what? I still have V2.3 because the service dealer feared he might brick the car. Oh, and both headlights fogged up [condensation inside - seals gone]. So what did they do? They said to leave it for a while. And of course the warmer weather came along and the issue went away, as I knew it would when he suggested it [I ain't stupid buddy, or maybe I am for having this car]. Of course the problem is still there, just waiting for next winter. But the lease is up at the end of March 2024. That said, my ID3 P-Pro is a nice, comfy, very nippy [OK not Tesla nippy] good car. But it's spoiled every trip when I have to interact with its software. And really it's only made bearable by Android Auto, which shouldn't have to be the case. Finally, the phone App has gone from "this totally stinks" to "there's an odd unpleasant aroma around here" when I use it. That's probably the biggest improvement from the car overall in 2+ years.
This just makes me glad that I bought a Mach-E instead. Problems with it have been mostly non-existent except for the HVBJB recall (which I got fixed without too much trouble). They've been really good about getting OTA updates out (I've had 2 in the past month), and there are very few (and very minor) issues left. The OTA I got yesterday is actually supposed to fix the worst of the lingering problems (sometimes when I'd get in when using my phone as a key, it'd disconnect AFTER it had already let me open the door, so I'd have to wait for a little bit before I could turn the car on (which was annoying, but didn't happen ALL of the time).
The fact that you overpaid for a car that gives you issues makes you an idiot. Just buy a regular Toyota it’s not that hard and buying 2nd hand is cheaper and better for the environment then buying new
a nice Honest review
new subscriber after this
Thank you for putting the ending to the title. Save me time to scroll to the end
Alex, what I really appreciate about you is your unbiased honesty! Thank for producing another brutally honest video about the good and bad experiences you encountered with your ID4. I wish you the best and look foward to seeing this next chapter of your life unfolding in Thailand.
I fcking hate all EV
The moment he said that the Taycan was an embarrassment all credibility of this review just got thrown out the window. It gets good range (EPA numbers have been beaten by 20%-30% or even almost 40% at times), looks fantastic, drives amazing and charges insanely fast. Only downside is the software not being Tesla grade, but it is not terrible.
This is clearly just him making a controversial video before he moves to a place where he can basically only review Chinese cars.
@@CyAn-S All EV are trash..
@@Gay-is-_-trash ok bud
He has been a very pro VW TH-camr until they cut him off. Then he became honest.
I guess now he will dump on VW just as he does on Tesla even though new cars don't have the issues anymore.
I am a happy ID.4 2021 owner.
All of the UI issues happen in my case as well. And they become really annoying sometimes, but they happen sometimes, not all the times
I have not had the car broken down at all, although I have just done maybe 4 road trips in 2 years.
And I thin VW already fixed that because I took it to the dealer for 3 recalls.
All in all, I still recommend the ID.4 as the best value EV.
I am on a wait list to buy a Aptera so you know where I am coming from. I am about efficiency and the zero carbon life. So the UI issues are not a deal breaker.
hopefully I will be able to update you guys ( and the ID.4 forums ) when I have had the car for five,10 and 20 years.
I had a new diesel 2020 Ford Transit and the infotainment system never worked properly. Ford 'always' said it was a software update problem which they would do but nothing ever changed. Seems like the budget is just not there to fix the bugs?
Interesting comments regarding the tyre pressure monitoring and the backup camera and the main screen.
These exact issues exist on my 2015 golf, so it seems they’ve done very little in the way of resolving them.
As I see it the tyre pressure system is a boy who cried wolf system. Best plan would be to put 15psi in all 4 tyres, then “set “ the pressures in the infotainment system. Then go and inflate to the normal 32-36psi.
The backup camera randomly dies and the only fix is to turn off the car, lock it and start it up again.
The screen also randomly goes blank, fix for that is to hold the lh knob in for about a minute until it reboots.
Tesla is more of a software company than vw so it’s not surprising that vw are afraid to push out updates
Thanks for sharing your story with the VW ID.4. I’ve been driving EV’s since 2011, 2 Leafs and 2 Bolts. Just turned in the 2020 Bolt this weekend and replaced it with a Kia EV6 GT-line AWD. Really enjoying the many new features and more comfortable ride so far. Good luck in Thailand!
How is the software experience in the ev6?
@@FM-pi9mj so far so good. Even got an over the air update four days after I got the car. Just minor updates to infotainment and navigation screens.
That is a great choice. I am not a car guy so I am keeping my ID.4 pretty much for live, but if I was on the market today I would go with the EV6 too.
What a beautiful car, best of luck with it. From an Ionic 5 owner, another great EV, but GT Line is just so gorgeous.
I love my ID4, great car. Has its quirks but it works great for my needs!
European here, VW cars are amazing, my company use them as company cars but, but android auto sucks in all of them, so is a brand problems all the issues you pointed out I experienced on all VW car I drove
How were you able to end your lease early for moving to overseas, might be in the same boat?
Hilarious! 😂😂😂 Thanks for the laughs and the honest review. I was on the edge of getting one but glad I waited. It's a beautiful car but that software kills it.
The '23 model fixes all the issues the first year has. The design annoyances are still there though.
Just buy a Benz
VW recently fired the entire management of the software division. Maybe something finally changes now.
Some people have the worst luck with any car they own. I think that is you! 115k miles on my ID.4 1st and no issues. The OTA update took forever, completely agree there. TPMS, learn how to use a tire pressure gauge. An ABS TPMS will never respond to tire pressure changes until you drive it. I mean, come on, as a car reviewer, you should know cars better. Audio issues, whenever you use a voice command with the phone it defaults to "voice control", you have to hit the infotainment power button or volume slider with two fingers to go back to music audio. It is a PITA but manageable.
I bought a Skoda Enyaq 80X, sister model of VW ID-4. Software ME 3.1, it is good! There are thing in the software I would like them to improve, but it do not have any of the problems shown in the video here.
I drive a 12 year old Peugeot Diesel, given its age its had some repairs. But its never let me down like a new ev. Also how green is it to lease an ev for 3 years and then trade it in. would it not be greener to run a car for more of its life time, say 5 - 10 years?
I,m very happy with my ID4 GTX (2023). No issues with the car and software. The range is perfect even with all family members and their luggage. Driving is fun and easy. I know early adopters had their fair share of issues, but that seems to be resolved, at least for the models produced from 2022 onwards.
Have had a Model Y LR for 8 months now and not one issue. The only service appointment we made was to have someone install the roof rack we bought and they came to the house and installed it for free as well as checked the tire inflation.
Just like being an early adopter with the ID 4 being an early adopter with the Model S put you in a spot to see the worst side of Tesla.
I think you need to get a Model 3 and find out all you issues with Tesla are historical. Not that Tesla or the Model 3 are perfect but they do not have any of the software issues you described with the ID4.
No Tesla fanboy ever has any problems with their Tesla. They all can go like 1 000 000 miles without charging despite pulling 3 caravans in a snowstorm. It is soooo cheap and never need any service. That is the story every single time. Problem is no one believes you, just look at the panel gaps or fogged up lights and anyone can see that Teslas quality is shit poor. And this youtube channel had a bunch of problems that made him change brand. Do you really think Tesla worked out a complete trashcan to be a huge success now? No, of course not. They still suck.
Exactly
In -21 I had Model 3, sold it and bought ID4 with massage and all possible equipment. Had it two months and sold it.
Bought Model Y and was happy again. Still have it and still happy!