3 Things I've DISLIKED About Owning My Hyundai Ioniq 5 After 1.5 Years
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- เผยแพร่เมื่อ 12 มิ.ย. 2024
- After 1.5 years of ownership, there are 3 things that I really wish Hyundai would do something about.
All 3 things impact the ownership experience in a negative way, hopefully Hyundai is listening and does something about them.
What do you wish Hyundai would change or fix on the Ioniq 5? Charge ports that won't overheat? Auto locking door handles? Let us know in the comments!
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00:39 1st Dislike - 12v battery programming is stealing my range
01:57 Example of 12v battery almost leaving me stranded
03:51 2nd Dislike - 3 month wait for service appointments
06:51 Today's sponsor - Pelsee P10 Mirror Dashcam is AWESOME
08:30 3rd Dislike - Bluelink/Digital Key are unreliable
10:44 More Bluelink fails
12:09 Even more Bluelink fails
12:58 Hopefully Hyundai is listening/watching?
#hyundai #hyundaiioniq5 #ioniq5 #ev6 #gv60 #tesla #modely #model3 - ยานยนต์และพาหนะ
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Hey Victor-
Service is apparently a location thing. When I need service (usually TSB related) I can get appointment in as little as 1 day and no more than 7 in upstate New York.
My number one dislike is that I want 1-pedal to STAY ON if that is where I left it. Seems dangerous to have it always turn off with the car.
Number two is to replace the "stand-and-wait" auto liftgate opening with a "Kick" system. The current system takes too long and does't work at all if the car is unlocked. Also, with "Kick" you can CLOSE it with your foot when your hands are full of groceries, etc.
Number three is "Walk away auto lock" No explanation needed.
I wonder how many people with other EVs have so few complaints? At an EA charger last week I saw 4 Ioniq 5s and one's license plate read: LOL TSLA.😄
Wow that's great service times in your area, I think you are right. Areas with lower EV adoption rates like mine probably have less certified dealers and high wait times. Definitely something to consider before jumping into an EV.
Agreed about ipedal!
Agreed about current auto lift gate, I kept activating it just by walking by. Kick to open would be better.
Auto lock, one can dream hahaha. I have it in the model y and it's such a no brainer, please add it Hyundai!
Really enjoying the content. Just got my Ioniq 5 the other day. I'm also in Philly! Keep up the great work.
Hey Victor love ur channel dude
Where did U got the neck pillows from pls
Keep up the good work 👍👍👍
Thanks!
Here you go:
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Hi there, and thank you for all your content, it has been really useful to me. I live in the UK. Service appointments for me have been a breeze, no problem and only needed bi-annually! I agree about the battery thing. Thus 12v issue has been a nagging problem for EV’s. I had a Kona before thus and had a dead 12v a few times. I do carry a 12v booster pack but haven’t needed it with the Ioniq (yet) and I really shouldn’t have to. Tiny 12v battery dead and I have over 60kWh available but can’t use it??? Come on guys.
The BlueLink app over here seems to be better than for you. I use it a lot to lock remotely, precondition car etc with few issues.
For me, the major issue is no rear wash wipe. Winter in the UK is wet and it’s a real pain having limited rear vision.
Overall, it’s the best car I have ever owned after many years of BMW’s and Mercedes.
Thank you again, I really appreciate the time and trouble you take to help the rest of us.
John
Glad to hear your servicing and bluelink are going well, I wish that were the case here for me haha.
I guess they haven't learned from their mistakes with the 12v. It just doesn't make any sense, hoping they figure something out eventually.
The rear wiper was a strange omission. Looks like they have it on the N and future models. Too late for current owners though.
They should just make it configurable. You want to take the risk of draining your EV battery completely to charge the 12V? That's on you
Thanks for this video. I've bought two cars from Burns Hyundai Cherry Hill and their service department sucks. Wanted $900 for 2 keyfobs for my Sante Fe. My buddy's hybrid was stuck there for 6 months waiting repair. Wonder if Kia Cherry hill is any better?
Ya I'm curious if my experience would have been better elsewhere. Not sure about kia cherry hill, hopefully? Haha
I'm new to the EV life I love my Ioniq 5. I have learned so many useful things from people that has had EV's for a while.. Thanks CarJubilee. I"ve learned something from almost all your videos 1 and 1/2 months and counting lol. never under 20 percent got it and possibly be ready to replace the 12vt in two years, got it
Thanks Lisa, glad to know my videos have helped! And yes you got it!
I own 2023 hyundai ioniq 5 limited. i think most of the issues stated here is fixed since I dont have any issues with bluelink, hyundai services, and the 12v battery thing. Just note that Tesla had about a decade head start on their evs and applications. I am sure hyundai will improve as well. My wife owns model y LR, but I like ioniq 5 better in many ways...i guess it is all up to everyone's taste
You are right Tesla does have quite some more experience fine tuning the software.
Keep an eye on that 12v battery, unless they changed it to a lithium battery you should expect early failure. It's being cycled on and off exponentially more than a regular ice car's 12v battery on a daily basis.
@CarsJubilee actually the ova tsb update resolved the issue of 12v battery draining issue...
@kevinpark86 I believe it did resolve some phantom 12v drain issues but not all.
And it still won't protect you from a dead 12v if you go below 20%. If you go below 20% the 12v will stop being charged. That's how the wrote the software. That's what I'm saying they need to change. Depends on your 12v state of health for how long it will last without a charge from the main battery before it dies. Could last an hour, could last several days. Just not something most people want to put to the test on a daily basis.
I'm in Southern California and had a very quick updating experience. One day appointment and 2 hour turnaround. The bluelink is janky. I think of upgrading my 12 volt. Any suggestions?
Ahhh heard the same about NY area, seems like the highly concentrated EV areas have the dealership networks to support them.
Everywhere else, like my area it seems to be long wait times.
Hey Victor, could you please link the trunk rattling video with sound?
I can't figure what the plastic rattle somewhere in the back is - I've made sure it's not the seat belts - suspect it could be trunk, but not sure.
th-cam.com/video/OfiwkZ-033Y/w-d-xo.htmlsi=lRnj_JdXM2mOBIKY
There's a chapter called trunk rattle in that video.
@@CarsJubilee thanks and yes mine has developed the same clunking sound when going over bumps. Comparing that sound let me confirm it and today I managed to resolve it by simply adjusting the bumpers on the trunk door, rotated them a bit longer and the sound is gone. Thank you for sharing - it was driving me mad as I couldn't figure out what was making it in the first place. xD
@1sword4you glad you could fix it!
I think dealership must have messed up something when they were trying to realign my hatch. They supposedly tried adjusting the bump stops but that wasn't enough.
Eventually they added washers to bump up the latch. That fixed it but now the latch connection is too tight or too close, trunk makes a loud POP sound everything it opens.
Please post more content :) Deciding between MY and 2025 Ioniq 5 later this year (in Canada). First and third issues should hopefully be fixed with SW updates, second could be regional and hopefully also improve.
Ah wish I could but been a little busy. Do you have any specific questions? I might be able to steer you one way or another.
For example if you plan to do mostly highway driving the model y has consistently gotten me about an extra 75-100 miles of range and that's even with me driving the model y well 10mph above speed limit vs driving at the speed limit for the ioniq 5.
Or if you need to do public charging fast charging a lot, non Tesla charging stations are pretty horrible on average whereas Tesla superchargers are very consistent.
Build quality, road noise, softer ride all go in favor of ioniq 5 though.
@@CarsJubilee Long term maintenance and cost of ownership? I'm used to cars lasting 15-20+ years. How's the finish/upholstery holding up?
How much does the extra trunk/frunk space really help?
Mostly do local driving (and not all that much), probably mostly charging at home. I thought superchargers are supposed to open up to others (including Hyundai), and the 2025 model might even have native NACS. 75-100 mi sounds huge though, and might be an issue for those occasional highway road trips.
Would you consider going back (or to something else)? Rooting for the Ioniq 5, although the Juniper MY update may be promising. I know your experience with Hyundai was pretty bad but hopefully your issues are an outlier.
Great video as always. I agree on the battery thing. That is so odd. Good news for me is I would never let it get to 20%. Too OCD. Like it near 80 as much as possible. Bluelink... what a joke. Had my car 2. months. Only worked the 1st 3 days then nothing. Called tech support. Even worse. No return call. Called again and again. Still nothing. Hyundai clearly does not care. I already know about the dealer part. We have a Hyundai Sonata and can't get service there. Waited almost a year to fix an air conditioner.
Yikes about that air conditioning on the sonata, you were brave to jump back into another Hyundai after that haha.
Hoping Hyundai changes the 12v programming eventually.
Wow your bluelink is worse than mine. I've been told many times to call the connected services hotline but I never bothered, didn't think they could do anything.
That's really kind thank you
Can you not do climate preheating from the alarm keyfob?
With my bolt I just lock it, then hold the circle button for a few seconds and it'll start preheating. I'm a bit of a luddite when it comes to apps and stuff, never used the app for my car and don't really plan to.
The Ioniq is one of the cars I'm looking at for when/if my Bolt eventually dies or I win the lotto or something. Looks good, AWD, reasonably sized.
I thought that 12v battery issue was worse than it is. If it's just when you're under 20% that wouldn't be an issue for me, except for the odd road trip I never let my car go below 30%, and usually keep it under 80. Squeezing as much life out of this new battery as I can.
In Denver 3/4 of the Chevy dealerships sucked with electric, then down here in Pueblo there's one great one and one bad one. I haven't had to wait for anything other than the battery recall, but that was waiting on battery availability not service techs. Though I've only taken it in for updates and stuff, no mechanical issues.
XP WAS AWESOME! You take that back! :P kidding.
Like others said Tesla has been as much a software company as a car one, hyundai et al have to catch up. I like tesla cars alright, but Musk stinks and the company is somehow even worse than the big old automakers.
Hahah I take it back, XP was awesome! Maybe I should have said windows 2000.
We can remote start the car with the remote fob which will also turn on the climate system but there's limited range on the fob and you cannot control the actual climate settings. It turns on more than just the climate system so in some ways wasting some energy.
Using the app, theoretically I can do it from anywhere, anytime. And pre select the temperature etc. The car remains in the off state, screens/motors etc all off. Only climate system is running, so not wasting energy idling even if it's just minimally.
I've heard really great things about the bolt. Was tempted to get one when it was the only ev that qualified for federal tax credits near the end of 2022.
Hyundai service for has been bad, hopefully the ones in your area are better. I think it's inevitable that you'll be going for stuff like software updates and other things. I expect it with just how much tech and other things are crammed into these EVs.
Wait, is that 12volt battery rule the same for the Sonata Hybrid??! It seems like my 12v battery dies randomly and the dealership tried to charge me $3k to replace the BMS. If this is due to the state of charge when you park the car then i will definitely test this out! Thank you
Hmm I'm not sure how the hybrid 12v system charging works. But like any newer car, the 12v is having to power more and more plus requests from the app etc. The typical 12v battery just can't keep up. If yours died within the warranty period they should have replaced for free but many dealerships refuse to swap it out.
@CarsJubilee got it, thank you so much for the reply!
After owning an Ioniq 6 here is my list that would really help Hyundai be a better competitor in the EV market: Dealer service - incompetent, level 2 charge port overheating above 40 amps in US, auto door lock, i-Pedal remain active UNLESS changed by driver, HDA remain active UNLESS changed by driver, Bluelink, useable frunk on RWD, remote open frunk, better audio system, remove start/stop button, reduce key FOB size, replace current navigation system, offer built-in infotainment, stay-on HVAC modes, need to turn car off and back on after DC charging, easy entry (seating), gear selector, go from R to D without need to apply brakes. That's my short list for now. The car is quiet and smooth with good build quality though.
Ahh I would agree with you on all your points!
Tesla seems to have a lot of the things you mentioned. Are you current or past Tesla owner?
@@CarsJubileeI regret everyday selling a 2012 MS P85 to buy the Ioniq 6. It was honestly “death by a thousand paper cuts” after Tesla, an eleven year old EV at that. I recently leased a RWD M3 for $277 a month after the loss I took on the Ioniq.
@bradbarger ahhh I had a feeling! I've not had the chance to spend time in the early model S but I know that was truly ahead of its time.
So basically a Tesla? It does everything you mentioned.
Tesla seems to be way ahead@@jason_crane
I try not to worry much about software being behind, b/c with updates it could improve overnight. Not holding my breath, but it’s possible. I love climate start, but personally am in the “don’t rely on an app” camp.
For regular ice cars I get that. But with EVs, so much more is controlled electronically and there's a lot of extra planning that goes into daily living with an EV that the app becomes more of a need vs luxury.
You don't need to check your fuel level before leaving the house because you know you can fill up on the way.
But it's a good idea to check battery level before leaving the house, sometimes hours or days in advance etc.
I wonder if Kia EV6 has similar service issues? I avoided the Ioniq 5 for this reason. In case folks think it's all anecdotal, check Consumer Reports.
They share many parts and many of the same problems like dead 12v, overheating charge ports etc.
From what I've heard the dealership experience is not any better there.
The worst thing about the Ioniq5 is finding out that my 2022 model which cost me $51000 is now only worth $23k to $25K.
Ahhh ya that one hurts for sure, I remember back at the end of 2022 our cars were actually worth more than we paid. I think I could have sold my Limited for about $60k used with 5000 miles on it. Tables have really turned.
I have 2022 Hyundai Tucson N Line is my test vehicle "BEFORE" I jump into IONIQ 5. With that said, the first engine oil change at 7,000 Seven Thousand miles. The fastest waiting period is one week at a dealer 35 miles away from me, round trip 70 miles. The closest Hyundai dealer is only 4 miles away from my home and has a 2+ months waiting period. I'm a second owner, that means engine oil change costs $98 with tax. I will be doing my next oil change myself at home.
Wow 2 months for an oil change, I'd probably do myself as well.
I think you are being alittle dramatic about the 12v. I agree their logic is pretty stupid but to say you ‘probably’ won’t be able to restart it if it sits for a few minutes at 19% is just as ridiculous and have to cut in line at EA. If you are that worried about it get an OBD reader to give yourself some peace of mind. We would never leave it overnight under 20% but we do during daily use all the time and have never had an issue…. And carry a battery powered jumper just in case (never used). I think a more fair criticism is that it should let you choose (override) to charge the 12v down to a lower SOC AND battery pre-condition to a lower SOC too.
If you really think you can’t turn the car off at 19% without the battery ‘probably’ not staring the car again then you shouldn’t be recommending it to anyone.
There have been other content creators and many other owners that I've talked to that have had it happen. Stories like, parked it for an hour or parked it overnight etc. It may not happen to everyone but there's a possibility that it might and I think that is too much risk. Hyundai set it way too high.
Too many owners don't know or don't understand that limitation, even fewer will have the capacity to monitor the 12v constantly via OBD2.
Jump pack is a must haha, I do have one and highly recommend everyone to have one.
I would still recommend it, with the caveat being don't let it drop below 20% unless you are going directly to charge. And then hope that Hyundai lowers that % limitation.
@@CarsJubilee I agree it could happen, but like I said, it was not “probably” going to happen. And if you are that worried about it you would ask to cut in line at EA at 19% you should have an OBD reader and/or not recommend the car.
Problems
1. Charging problems
2. Service visits
3. Hyundai Blue link app
That would be a deal breaker for me. I love the way it looks but these 3 things kill it. Hope they get it fixed by the time the Ioniq 5 comes out 😮
Ya hopefully they continue to work at it. Beautiful car for sure!
This is so interesting, My Ioniq 6 will send me 1 car unlocked notification and that's it. My least favorite thing about my car is no auto door lock when leaving the car!
Yes that needs to be an option for sure
I’m noticing, as a new Hyundai customer, there are a lot of inconveniences that can be solved by add on purchases. I.e. no auto lock is solved by blue link subscription to lock from your phone 🫤
Wow maybe it was a faulty Bluelink modem? Service mentioned they checked mine and it was reporting normal but it sure doesn't seem like it
Wow that's an option for your car? Which car do you have?
I don't see it as an option for the ioniq 5 which comes with Bluelink
For whatever reason we’ve always been able to get a service appointment within a week of calling. Fortunately we have had very few issues with our Ioniq5. We have the basic SE AWD model so there are fewer things that might go wrong.
Are you in a highly EV saturated area? NY area or somewhere in California? I keep hearing owners there saying it's not too bad.
Makes me quite envious haha.
@@CarsJubilee Western Colorado isn’t an area with a particularly high number of EVs. There is only one Hyundai dealership on the entire west side of the state.
@@CarsJubilee no issues here in Canton, Ohio. That is with a dealer that just started selling Ioniq 5 & 6, with as far as I know 1 certified tech. The next closest dealer is 45 minutes away.
Wow maybe the opposite is happening? Very few hyundai EVs in your area to service so one dealership is currently enough?
That's awesome, hopefully they scale up as ioniqs increase!
I thought you sold your car back? Did you decide to keep it or did Hyundai make you an offer?
My annoyances on my 2023 Limited with AWD and 12K miles:
1. Dealership scheduling appointments: Yes they are 8 weeks out for anything EV related, then if it needs parts there is another apt.
2. Trunk rattle: several services, with multiple TSB and it's still there
3. Level 2 charge degradation: My car charged fine for 6 months now it reduces to 7KWH after about 40 minutes. I've taken it to 2 dealers over 4 months and called Hyundai corporate and they have done nothing and offered no path forward.
4. Bluelink and autoupdates with no wifi connectively do not work with little cell connectivity. I agree on the door unlocked can't be deactivated in the garage.
It's gone, they finally completed the buyback a few months ago. I'm just releasing some prerecorded content.
Agree with everything you listed, and sorry to hear about the level 2 charging issue! That one's a killer if you need faster charging at home.
Have you approached them about a buy back? My 1st go around with them was unsuccessful so I eventually found a lemon law attorney to handle it for me - free of charge, they bill Hyundai. I think that have them the push to make things right :)
@@CarsJubilee I have one more national case open on both the charging and trunk issue. For me, i specifically researched the charging and wanted the car to charge from 0-100% in about 7 hours. Now it takes about 9-10. I am thinking about lemon law but I would just like the problems fixed or at least acknowledged with an expected fix date. I do like the car but want it to function as expected.
I'm from Canada (Québec), 23 month now I have this car, for info, apparently (I'm not sure) we don't have the same blue link application in Canada and not the same satellite? But when I tested it, was way to too slow here too. To the point it is faster to go out to start the car to preheat the car, then go inside to wait like 10-15 mins for ice melting. Then useless blue application exception when it work, it gave me great data info like with my daily driving, 1/3 to 1/4 energy used come from regenerate breaking.
Another dislike, I can set preheating times in the car, but look like it's only working when the car is plugged, but even when it plugged, look like limited to only 8 mins (Only time to melts snow, since only 8 mins that transform snow to ice which it's worst) and why I don't use it.
Another dislike but it's frequent with EV car, ice and snow on the windshield melt then go down under the wood, then froze again there. Then frequently no more moving wiper that are now stuck in ice. My Subaru had a heating element there to heat the wiper to not have this trouble, not this car and normal petrol car have heat from motor in the front with so much wasted heat that normally melt those ice.
Last trouble with this car are the lower front moving flap that get stuck or full of ice in winter, I corrected it by adding a bumper in front of it for the winter and now it's working great since then, now it's the second winter with it.
Different blue link but I guess same results haha it's terrible.
Great points you've brought up, definitely have heard other owners with same issues so you are not alone.
Are you going to buy the Ioniq5 N next?
With the way things are depreciating right now, probably not haha.
Very interested in it but not sure I'm ready to drop around $60k on a Hyundai ev again.
Why would your 12v battery die so quickly? I could understand if you didn’t drive for days and left it under 20%
They are putting regular 12v car batteries in an EV that uses the 12v much much more than a regular ice car.
Our EVs wake up every time you walk by the car, every time you check the app etc. The 12v is almost constantly running, plus many cars have phantom 12v drain issues where something really is keeping the 12v running.
Way more usage leads to shorter life span. Many many owners have come back to dead 12v batteries.
Damn. I considered buying this car because of really great reviews and I just love the design. But these errors are totally unacceptable and I would never keep a car like that, ever.
I'm hopeful they will eventually change the 12v programming via software update.
Though that would be a dealership visit type of update haha.
The whole service thing varies too, in higher EV adoption areas like NY and CA lots of owners are reporting reasonable wait times, maybe 1-2 weeks.
Might still be worth checking out if you have a good deal lined up. I know they are offering massive incentives right now.
I was going too get one. Not now cheers
Glad I bought a Hyundai Santa Fe hybrid. I just feel EVs are still a WIP. Yeah the Bluelink is a bit sluggish but works almost all the time. Then again I have multiple WIFI access points at my house.
Hybrids are a very smart choice until away from home charging gets better.
Ya I'm not sure why my bluelink is so unreliable, it's just so on/off. The car shows perfect signal on the driveway.
12v issue - don't drive around under 20% with a kid
Service issue - find another dealer
Bluelink issue - can be cell coverage issue, mine ('23) is quick and no issues
Haha easier said than done when you have kids and you're not the only driver of the car.
For the past 1.5 years of ownership that has been the only dealership within 1 hours radius that provides loaners. Hyundai should require loaner availability for all warranty work. Rideshare is not okay when your car is gone for a month at a time.
Bluelink - I have full cell signal on the driveway. The app still logs itself in and out, still requires a pin for remote climate start. Servers have gone down for days/weeks during Christmas time 2022 so no one had access.
No car is perfect, these are just things I think Hyundai needs to improve.
@@CarsJubilee move to florida, haha
Forget Hundai....
I'm wondering why you had your car serviced 3 times (or more?!?) in basically the first year of ownership. Seems excessive
Because they weren't successful on the first, second or third time. Feel free to check out the other ioniq 5 videos on my channel, I go in depth for every issue.
@@CarsJubilee I have watched a few others, I thought you mentioned on one going in after less than a month into ownership to service? Is that a standard US thing? Otherwise I've misunderstood. Just send like a lot! :)
Not exactly a US thing but the level of service in the US does seem to be subpar, much worse than others have experienced in Europe for example. Most owners there have reported great servicing.
@@CarsJubileeah OK. I guess that makes sense then! I have seen a lot of USians saying the service across most of the country sucks for Hyundai. Thanks for the info! My car is sat waiting on adaptations then I can pick it up 🤞🏻😁
@TeddieBean ya if you are anywhere outside of the US you will probably have a pretty good servicing experience.
Didn’t Hyundai buy back you Ioniq5?
I know right
He said he had and was still going to post Ioniq 5 content
Had the same thought. I was the Ioniq was given back a long time ago.
Yes they did! Took a long time so that gave me many months to film some stuff in advance.
I was thinking the shorts and T-shirt in November might be a give away that this was pre recorded :)
Glad Hyundai repurchased! My Ioniq 6 was so much trouble I sold it at a loss to get rid of it. Hyundai wouldn't fix problems it had, worst being level 2 charge port overheating@@CarsJubilee
You have an ad in middle of video then you embed a live ad-not a great way to grow your channel bro. Your issues have all been resolved.
AdSense decides on the ads, I'm not setting it.
Which issues have been resolved??? More and more 12v batteries dying each day, FB group has new posts every day about it.
Service appts near me are on avg still 30-60 days out.
Bluelink is still unreliable and glitchy, per usual. I have the same app run by Blue Link for my gv60 and it's ridiculously bad.
It's a cool car that I enjoyed but the purpose of the channel is to share the good and the bad. Hyundai has not fixed any of those 3 issues.
Why didn't he sold the Ioniq 5 yet?
He is to spread negative impact in IONIQ5 community.
Just don't watch this channel and push dislike button.
Nope, it's gone. Just posting old recorded content. It's a great car, in case you missed that part which I stated in many many videos.
No car is perfect, including the ioniq 5. It's important to share issues so others can benefit from it.
@@CarsJubilee
Is it gone?
Please do not make about Ioniq 5.
Please stop caring about your ex-car.
And you didnt help Ioniq5 owner.
You made Ioniq5 owner's financial loss.
Moral of the story...just buy a tesla...all these hyundai problems don't exist on tesla
They don’t exist for many Ioniq 5 owners either.