Roofers upset. 🤷 Customer gets curbside delivery instead of roofing truck for Shingles delivery.
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- เผยแพร่เมื่อ 2 มิ.ย. 2024
- In this video, I delivered to a jobsite where the roofing contractors were expecting a roofing truck to deliver to the top of the house. I didn't get involved with the discussion, but the customer may have angered the roofing contractors with her choice of delivery. I'm sure the roofers were expecting the roofing truck with the conveyor belt. Instead, they got a ground delivery and a lot more labor to carry the shingles up a ladder in 100+ degree heat.
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Lowes and HD only offered curbside. I had gone thru a roofing supply company and paid the fee for rooftop. The roofers greatly appreciated it.
I bought 5 rooms of floor tile and Lowe’s asked if I wanted delivery for 50 bucks extra and I asked if they are going to stack it in the house and he said yes so yes I got it. When the drivers showed up they asked where I wanted it stacked and I said come in and I’ll show u and he said no I mean at the curb. I told him what lowes told me and they laughed and said lowes workers don’t know what they’re talking about. I told him ok just take it back and tell them about it. You should have saw the look on his face when I told him that. He said let me call my boss then here they started coming in the house with it and they was pissed
Id be pissed too. The driver is always getting screwed over. The drivers dispatcher probably told them curbside and paid them for that. Then when they get there it's more work for free or $20 bucks extra. May be small to the customer but for a driver time is money. ANY extra delay means a smaller paycheck...
I worked in a mom and pop flooring store for 25 years. Our prices on flooring was slightly higher, but not by much...and our installers worked solely for us. They came to the store, loaded all the flooring...and at the job site...they unloaded everything into the house.
No delivery fee or extra fee for labor of getting the goods into the home.
The home owner didn't have to worrying about how to get sometimes thousands of pounds of material from a truck into their home.
That’s a great story!!
Nobody looked upset to me.
Whoever invented sideshift should have a Nobel Prize!
I usually drop paperwork and take the picture before I drive away to put up the forklift. I’ve come back to some of the material missing because they already started moving it in. Learned that lesson quick.
I film with my phone so that's why I do that. If I'm not filming, I do it that way. I have actually used a few videos for customers lying about being shorted on pallets for some bigger multi truck deliveries. The managers like it, which I was worried about it being some kind of issue, but there's another guy that's done it for 6 years, and he even films at the load ups so no problems yet. I film every unattended drop now, even if I don't post it because of customers lying or last time saying I dropped it in the wrong spot. I started before the pictures ever were a thing and that changed saved me a few times now people are lying so much I film almost everything. But I've worked in Cali mostly the last 3 years so the people have changed too. Not for the best always
The roofers l work around have motor lifts that mount to a ladder and raises the shingles onto the roof.
I tried roofing one Summer here in Phoenix. To heck with it lol. Those guys are beasts tho. You gotta be tough to do that job in 115 degree heat. The city noise ordinance didn't let us start any earlier than 6 am but occasionally we got a job at the city outskirts and could start at 3 or 4 am so we weren't in the heat
Jobs should always be set up by the contractor only. The customers only job is to sign the contract and write a check to the contractor.
No people have every right to do their own jobs and order what they need to get the shit done otherwise it won't get done and houses will fall apart because people don't have money to pay these contractors ridiculous prices. If that's what you're trying to get to let me correct your mistake
@@bobboby2400as a contractor, we'd not agree to do the project unless we're ordering all the material. This is a prime example of why. There are rare exceptions to that rule, but for 99% of all material, we must order and figure out delivery. But you're right, a client can do it their way, but usually only bottom of the barrel contractors would agree to do the project that way. Way too much risk using client supplied material,and I'd say the client is unwittingly taking on a ton of risk. Especially if they're very cost conscious, those are the ones most at risk
@@bobboby2400 That's just a dumb thing. Letting customers buy their own materials results in substandard work because the customer always goes for the cheapest options which are mostly the options where the materials are not of the best quality.
In my country the contractors have better prices than the customer can get at DIY stores because they buy in bulk and get discounts. Customers pay the same or even less for materials but get Class A materials.
@@williamgeardener2509contractors are the ones going cheap as possible. They make more when they choose cheap materials. So keep over paying for a worthless finished product
@@kennethstegall1075 You're making the mistake of applying American standards to Dutch companies. A common mistake.
Not many women on roofing crews.
I have no idea why.
Lol I’ve never seen a single one😂🤣😂
not enough equity
I knew one woman roofer
In the late 70’s I worked for a lumber yard and did the deliveries. I was 18. I lived off my tips because the deliveries were supposed to be curbside and I’d put the material wherever the contractor wanted it. If it was super labor intensive I would give them a number, CASH, to put it where they wanted. The homeowner would also give me a tip. The contractors started ordering more from our location because of the specialty deliveries. They would request that I do the delivery. The boss made me the steady delivery guy and I got promoted to lead yard man. He gave me a healthy raise. If you apply yourself you’ll always have a job and your boss will take care of you.
You are Penske material. !!!
I wasn't amazed by the fact that we had the same attitude...we're the same age! Lol.
Roofing is a young man’s job.
Been there done that eff that
I'm 60 and still roofing.
I'm 63yr old and roofed my house by myself and went and picked up my roofing by myself
@@edyates7601 roofing is not a weak man's game. My boss is 67 and on the roof with me.
@@ipman4715 it's not a easy job my hat's off to the hard working men that do it for a living
Not my job but I might've offered to split up those pallets into about 3 loads and lifted it up to the roofline so they could pull it easier and faster. Not sure if you're allowed to do anything out of the ordinary like that just figured since you said it was gonna be 115° it might've helped them out. Homeowner might even pay for your time. Can't fault you for not hassling with it tho, probably the smartest move.
If something happens its on him cant really do that nowadays
Roof top delivery let's you roof into your late 70's. Old school running shingles up ladder done by 50...
most shingles warehouses offered free roof delivery when possible 😂 the contractor should include a hand loading fee for packing shingles up 1 or 2 stories, I've loaded houses by carrying shingles up through the house and passing them out a skylight to get on top of a three story roof (it was new construction)
a laddervatory and or a shingles converyer is worth the money well spent
loading a roof in the morning is good exercise 💪
I always hated loading shingles with a ladder. After a while they tend to get heavy.
They are really heavy even when I help the stores build some half pallets for orders that aren't ready.
Why don't they invest into a conveyor truck maybe a boom truck.
@georgestone2083 They already lose money on every delivery, which I guarantee you 99% of people don't know that. HD is not a specialty store. There's special trucks that do drywall too. They just can't have everything.
@@georgestone2083 search laddervator
100 💯 😎 Bud..Keep Trucking..
Oh the joys of being a local delivery driver !!! :)
If those were set on a stack of 10-12 pallets, one guy could simply hand the bundles to another to distribute them on the roof.
Man I remember me and a buddy had to take out 3 full pallets out on the fuckin Box truck because it was one of those customers and we had no flatbed guys at the time. Of course we get there and its a 1/4mi long downhill driveway at 45 degrees cannot back down had to carry each one down one or two at a time shit sucked ass
Should have had a pickup truck go there from the owner to load up the pickup to bring it down. Don't work harder just work smarter
That's too much. Bodybuilders don't even move that much weight at a gym in 1 day. You had to be Sore the next day.
That's all on the roofing contractor, not getting things straight with owner beforehand.
On the flip side "What is a "roofing truck" ? LOL Years ago , I did about 20 roofs and it seemed like it was me.
Toting shingles up a ladder is good exercise, 😎, in the summer , even better. Two -stories is "Nirvana".
And you get strong doing it you learn a lot of things you get a awesome tan
lol
As a G.C., my experience is you’re better off to hire a reputable Roofing Contractor that supplies all the materials, labor, Permits, debris disposal and Insurance (fully inclusive). As that puts the onus on them for scheduling, delivery and most importantly… help with Product Warranty. In my state, if you (as Owner) provide the materials, then the Contractor is only responsible for labor and proper installation as per Code, I.e. if you have a premature / defective shingle failure, it is the responsibility of the purchaser to deal with any claims through the manufacturer. Not to mention, most Contractors that work for “Labor Only” know these things and or aren’t sound enough financially to supply the materials for the job. IMO, the normal 15% profit / mark-up isn’t worth the hassle to coordinate the things Homeowners are usually unfamiliar with. JS
Which roofer was upset? I must have missed that part of the video.
This is the contractors fault for not ordering the material?
Roofing work is hard on the body and any mechanical advantages to lessen the strain is helpful , and appreciated. No conveyor belt to roof top is on the roofing contractor trying to save a buck .
Extra 20-30 minutes? You could've raised it high nuff to unload the peak. If not? You have no business running that forklift. I love yall kiddo
Don't let the costomer make those kinds of decisions!!!!
It is the costumers decision there the one paying they could do it their self if they want to and just order the stuff to build otherwise shit won't get done. If they have to hire somebody do it for you it's going to cost you too much cuz they charge ridiculous prices.
call when there up there lady
I worked for Lowes for 10 years delivering with a Moffit and would in this case always lift the shingles. That is a low enough roof that should not have been a problem. This guy is just being a butt.
This channel is for training new operators on how to do their jobs according to the contract. What could be done isn't the goal of the Channel.
Its only rooftop delivery from lowes or homedepot if the shingles is special order an the other company will rooftop deliver them
They can just rent one of those conveyors can't they? I've hauled roofing up a ladder a few times. That was enough for me.
I've never done roofing, but until I did this job, I didn't even know there were other trucks with booms to deliver to the roofs. I have no idea if you could rent a conveyor but I've seen other types of jobs that one would be handy also.
DAVE--------> AJ ---> MINNESOTA" suck it easy"....lol
You did your job but always have Camara in lap an take pictures before you leave..... roofers have hydraulic ladders to bring up bundles as needed..
Then you should find another occupation.
I used to be a Beast carrying two bundles on my shoulder up a aluminum extension ladder to the top of the roof omg 😳 my knees would be knocking and over time I would have to use some padding on my shoulder from the weight of the bundles digging into the bones of my shoulder each bundle is like 75-80 pounds and I carried two at a time i used to be a Bull 🐂 but not anymore hahaha
Roofers mad they have to do the job they are hired to do? You don't say?
I tell them that's my partner in a different truck. He's running about 15 minutes behind me.
I drive flatbed for the orange company and roofers always try that shit with me and I don’t know how many times iv almost gotten in fights over it so I got a GoPro 13 with the head mount and all that shit stopped..general contractors are the worst they want you to move there shit around so you can put your product down and when you say no it’s the same old story..try to get you fired or cus you out
You did the right thing, my friend!…
Click bait no one upset
This is why you don't let customers work with you.
Roofer should of ordered the shingles and delivery.
I hear ya
What about a ladder lift?
I haven't seen that. But now I'm gonna have to look it up.
@@moffett.flatbed.training The roofers should have one.
I could see lifting it up for them to unload but you’d probably be there for 30 mins for that! Maybe for $50?
I can't teach that to new guys. Guys have tipped over the moffetts into the house. It's all about liability and insurance claims
@@moffett.flatbed.training Yeah, I can believe it. Better safe than sorry - especially with heavy equip & loads! Thanks.
My comment is just lift the top pallet up to the height of the roof for the roofers to unload would be muchly appreciated and maybe even get you a tip. Nobody these days wants to do any more than the minimum required. A google says the lift height is 10 feet on a Moffett lift ,which is higher than that roof is. Ask the roofing guy for your hourly rate to sit while he unloads the pallet. You could even get off the lift if you are worried about stuff falling. Just my 2 cents and it might get you a delivery job every day with that roofing crew.
The roof is higher than 10ft. Maybe on the side of the house but in front of the garage that is close to 15-20ft . Not the driver or the customers fault. 100% contractors fault. For not bidding the job with the right equipment.
Then the customer should of ordered the correct equipment to get the pallets on the roof with ease. worth the extra money and saves your roofers back for the day
The whole point of my channel is to teach new operators the basics and contract requirements. I don't always practice myself what I preach. I get 2 weeks to train only so I make these videos for all the different situations I run across. Just in case a new guy needs help or just learns before he runs into the situation. Crazy but I haven't had this actual situation in 3 years and I use to get it all the time in Vegas.
@@ugabuga1361 I paused the video at 3:00 and the chain link fence is 6 foot, the roof straight up the wall is 9 feet and the peak is around 13 feet. My reference for the fence is from 3:50 with the man standing at the gate and then I just measured the screen shot, so it could be done. My point really is if you look at this situation as an opportunity to have a repeat customer. He sees you as an asset to his job you can soon have a lot of repeat customers and have no worries about getting work. Less stress of being an owner operator. Being always booked ahead is way easier on the mental aspect of business. Better sleep etc.
Your comment is worth 2 cents.
When I was about 20 I helped a buddy roof a fairly big house. He said we would carry the bundles up and pocket the $100 conveyor fee. It damned near killed me, what awful work! Now 40 years later, the same buddy can hardly walk anymore, after doing 40 years of stupid hard manual labor. Not worth it.
Why’d you stop the videos ??
I took a new job in Las Vegas for a big company. Any new videos I'll be making are gonna stay within the company for our own training. I made enough of these for anyone who needs a little help understanding how the job works. I'm happy it did help some people and I'll keep them up for anyone new that comes across them.
Order it rooftop delivery. Dufuses
The companies need to explain better on the delivery policies!
The customer need to ask better on the delivery policies!
You’re a lame driver then side shifting instead of positioning it properly … if the customer wanted an on roof delivery you should have accommodated them! Quit lying to yourself
Customer wanted to save a few. Payed in the long run
What a boring video about nothing. 😖