I like how people are expecting deliveries and want you to put it in all these tight spaces but they don't even have the common sense or decency to move their damn vehicle out of the way.
@@ronburgundy7127 I drove a forklift for years and would have other departments ask me for help and I was usually happy to oblige. I could thread a needle with a forklift but some people would make it unnecessarily difficult. You'd go over to help and there would be a dozen things in your way that they could have taken care of before hand. Some people don't value other people's time or effort. I had my own production job to do. I wasn't there to serve them. Just like this guy, he's probably skilled enough to put that load anywhere they needed it if given 30-45 minutes to maneuver around all their obstacles, but all it takes is one broken sprinkler head, or septic line, or rose bush, and all his effort is for naught. It's just not worth it. Help the people that appreciate you and have a place prepared. Tell the others to pound sand.
It was in the customer's note. If the driver doesn't want to do what is expected, it is his fault for taking the order. These truckers always do this shit, or they break shit.
Drove a crane truck delivering concrete pipes . The number of ppl that the sales guy said I’d drop on nature strip (curb side) but had overhead powerlines . Yeah no thanks .
The contractor never got upset about it though. Of course we all want the job as easy as it can be. When he found out he has to offload it anyways I’m sure he didn’t bother to move anything.
I agree. idiot for not moving the truck and making it easier but I also feel if you know how to drive a forklift you probably could have put it in there without problems
OR they say: 'We usually deliver to roadside only, but you can ask the driver if he can do that.' Inconsiderate customers makes that to be: "We'll do whatever you want". Pretty abrupt ending on this one tho.
At lowes we have a saying make those lazy flat bed drivers earn there wage. If you got vinyl tile that needs to go inside the house looks like the flat bed driver actually earned there wage for the day. Cdl drivers get payed alot to do very little other than drive long/short distances.
Same shit in LTL. A liquor stors owner buys a big ass refrigerator online and chooses the cheap curbside delivery option thinking he can talk me into tearing the packaging open and dragging it into his store before he signs the receipt. Nope, not happening.
Same situation in uk - there’s two big delivery companies specialising in delivering bulk beer and one leaves it out in yard, other puts it away nicely in the cellar. Guess which charges more 😉
I worked for Home Depot for 10 years ( felt like a ten year, hard labor, prison sentence). I’m glad you made this channel, so people can see how difficult your job is, and how unreasonable (often times) the customer is. Almost every day we had problems with deliveries at Home Depot. It is a very draining and thankless job.
Ordered cabinets from home depot at my old house. I did ask them if the delivery would put them in my garage, if it was extra, etc. Told them if they couldn't, it wouldn't be a big deal I just needed to know so I could be there to put them in. They said it was apart of the service and assured me they would. Needless to say they didn't, my wife called me and I had to go home. Wouldn't have been a big deal had they just said no, id really enjoy the day off anyway lol
If you want your drywall dropped inside, buy it from an actual drywall company and have them stock it wherever you need it. If you’re paying home depot prices, you get Home Depot product and Home Depot delivery. And they don’t do stuff like that. Instead of bitching about it, be mad at yourself for not getting your materials from a place that puts stuff inside like you want it.
Exactly. That's why their process are cheaper. Your expected to do the work yourself, that's the entire concept behind home Depot. Pay the extra money and the drywall company will put it anywhere.
You must be a driver, has everyone forgot about hey maybe I'll just help this person out I myself may need a little favor someday, that's what I love about karma it always makes full circle and best believe it will come back around someday
@@randyeddington4405 Not a driver. Contractor. And there's no room for doing a bunch of extra work for free on stops. Especially when it can open you up to personal liability if something unfortunate happens while you're trying to do your good deed...which we know doesn't go unpunished. Make no mistake, if you're being captain helpful and taken in the extra effort of moving materials inside for somebody and they do something stupid like get in your way and end up with something dropped on their foot or knocked over or who knows what else, they aren't likely to show you similar courtesy in not suing the hell outta you for injuring them...which home Depot isnt going to stand behind you on because you were outside the scope of work. And dont forget, those drivers are contractors. They aren't getting paid on a clock they can ride to do a favor for some customer. They get paid by the deliver so any time he wastes being a boy scout literally is costing him money he could be making on the next run plus the fuel his equipment is burning while being Niceguy Eddie, the time he burns may delay him into running in rush hour traffic at the end of the day, among other things, all of which cost him money. I'm all about helping out someone in need, doing a favor out of kindness or compassion, etc. But there's a time and place for that, and it's when not when you're working.
@@invictusbp1prop143 Yep. My neighbor ordered a floor model refrigerator from Home Depot. Apparently floor models come curbside only as they are delivered by the local store and not the manufacturer hired truck. Anyway, she and her mom begged and pleaded with the driver to bring it around back through the condo gate that was really tight. The driver scratched the door handle on the gate and without even a blink of an eye they told him to take it back and refused the delivery. Fucking b-tches. The fridge showed up a week later with a new handle that I’m sure the driver ate. So she hires “Mr Handyman” to bring the new fridge up up two flights of stairs but only pays for a one man crew and the guy just had a cheapo hand truck. Guess who got stuck on the bottom pushing that f-Cker up the stairs.
I'm really liking your videos. It shows what drivers have to go through. Lots of people want stuff they are not entitled to. And if you say no they get so mad. I have had deliveries refused because they didn't get what they wanted. Freight is cub side delivery.
Yep, after 30 years of having to deal w/customers who were rude, insulting, & disagreeable, I retired. It made me HATE people. I ALWAYS tried to help meet their DEMANDS but sometimes what they wanted & what I could do was beyond my pay grade. Bless your heart sweetie. You'r a good man. Hats off to you.
I’ve driven trucks and I’ve been a contractor both for the biggest part of my life. Truck driver when I was younger and contractor from middle age to retirement. Ordering Sheetrock from a lumber yard your in your own for placement 99% of the time however if you order it from a drywall company they will put it anywhere you want it.. there is usually a small delivery charge but it’s so worth it especially if your working on a time schedule. So bad luck for this guy for not asking up front about delivery specificities
I love telling Yahoo's no. Watching them squirm is hilarious. When something doesn't work the way people want they get so offended. The power to walk away from them is so wonderful.
Your videos are very informative to us who don't deliver and are the "customers". I really had no idea what kinda shit you go through. I have a whole new respect for those in this particular service industry. I couldn't do it. I couldn't put up with the obnoxious people you deal with. I would tell'em off and get fired on day one! For sure!
If he stated he wanted it inside when he ordered it and it will be on the BOL it needs to be put inside. If it's not on the BOL when ordered it's on the customer to put it inside.
Had this bullshit happen to me when I drove for McCoys. Customer stated he was told I'd put his drywall in the garage and I told him that's not what we do. 1 argument with my boss later and I was humping drywall into the garage. Found a new job shortly thereafter. P.S. if you've got a Class A, avoid McCoys. They think professional drivers are labor hands.
@@Robbie..Ha-Navi time restraint on multi stop deliveries set the pallet of drywall in the driveway and have the crew hump the drywall in the garage . The driver can waste his time stuck in traffic No crew? Not the drivers obligation unless in the contract
@@robertbrawley5048 i was in warehousing for 16 years. i got paid 6-12 cents a case. i made 1.6 million dollars and bought property. i think i could have made that stop happen and all the others.. and i know the rules and such.
@@Robbie..Ha-Navi fantastic . The contractor that ordered the material should have on site a person with your abilities to hump the drywall in to the garage. The driver shouldn't be expected to hump the load manually . Time restraint regulated by hours of service
Hi, Im from the UK and I have total respect for delivery drivers, I also deliver but only in a van (medical supplies). I have also worked with awkward customers and people don’t realise the position your in. You have a favourable demeanour and from what I have seen from a couple of your videos so far, you are very polite and as helpful as you could possibly be. Kudos to you my friend. I have subscribed. Now, on with some more of your videos.👏🏼👏🏼👏🏼🙌🏻🚛
It depends if the company is offering free delivery to the customer or if the customer paid for or negotiated a certain delivery location/method as part of the sale agreement. I've had several customers say they will purchase only if we will deliver to an exact spot on their site. So, that's the way it's written. It's basically a contractual condition of the sale. If it's not performed/carried out, it's a breach of contract terms and no one gets paid.
@@ald8612 excellent response what the Associate clerk says to the customer doesn't amount to a hill of beans compared to the fine print of the printed contract
Right after he okays the recording, he gives the instruction of take it to the garage and we'll get it from there. You did exactly as the customer asked. On video. Pro level. 👊✌️
A lot of times driving a concrete mixer. Homeowners a lot of time think the driver is theyre laborer and can get irate when they firgure out your not.I’ll give a hand on small jobs,Answer questions( even dumb ones with a smile)but order 10 yards and you’ve got two garden rakes.Sorry.
@@jhunt7326 most companies won't allow you to drop material inside the garage for liability reasons. Way to easy to cause some damage and get involved in a lawsuit. That's why drops are made at curbside. So yeah, you don't know what you're talking about.
I’m a 5 foot 6 male thats also skinny. I like watching your videos because the big guys around my town don’t like teaching this stuff to me because they believe im too small. Thank you for showing me
Lady I used to work with wanted to finish her basement, so ordered drywall from Depot. She was SHOCKED that delivery didn't mean into the basement. The driver was a nice guy and put the sheets into the garage for her, but he advised her that per the delivery sheet, curbside was as far as he was required to go with them. She then decided to move the sheets in herself by scoring them at the halfway mark in both directions, and then folding the sheet into 4. Myself and another guy from work stopped her there, and went over and hand bombed the 12 foot sheets into the basement for her.
wow, Yah people want to do construction on their house but can't figure out the logistical problem solving for carrying stuff downstairs... don't they have people who can lift stuff?
@@itomba "We" ended up taking over for her and finished the basement for her. (she paid us) (we worked in an office, but both myself and the other guy had some background in various phases of construction work) The sheets she had butchered we ended up using in the soffits and when we were boxing around plumbing and electrical, so they got covered in lots of tape and compound.
@@VC-Toronto Though she had cut up all the sheets. All of the finishers I ever worked with would have flipped out if they came on the job and saw four times as many joints as there should be.
I see now outside of TH-cam why you would want to video customer interactions. I’m so happy that I found your channel. Just can’t fix stupid. Hire a contractor if you want your drywall put in your garage. Most contractors won’t haul it in either. Love your videos
You were supposed to design and build the truck trailer and subsequently the material then make the oil pump convert your own gasoline diesel of course and then deliver it and install it while you're at it.
“That’s the whole point of delivery, so you can put it inside the garage?” Really? I just had 3 cords of wood delivered, it was dumped in piles and he left. I wouldn’t expect it be stacked and put away too! Him being a contractor, he should know better.
@@Josh.1234 I know wood delivery is not the same. I was just saying that I don’t expect it to be piled as people shouldn’t expect “curbside deliveries” to be neatly put away where ever they choose. Curbside means Curbside. Make prior arrangements and here’s a thought, maybe pay for it to be put otherwise, THEN expect more. Also, some places don’t allow for huge trucks to do otherwise. Like here in the California mountains where I live.
@@OOceaneyess the order had notes to put it in the garage. Obviously the person taking the order was not clear with the contractor that it wasn't possible to put in the garage. Can't blame the contractor if they aren't being specific about what can and Connor be done. A lot of comments from people who aren't builders and haven't moved tons of materials by hand. Isn't hard for that forklift to save a ton of time. More I listen to this, more likely I won't ever use Home depot when in a pinch, stick to pro suppliers like builders first source, tw perry, Carter's ,etc.
@@Josh.1234 honestly yeah. I love my lumber yard. They even split the drywall package up and put it where it’s needed for the project including upstairs.
"Where do you want it exactly?" "Right where I'm standing." "Are you going to move so I can set it down?" "Do I need to?" "Nope." *lowers forks* I'd be done and let them lug the rest of the pallets the whole driveway after seeing that truck in the way, then the scaffolding blocking the garage, and then the guy standing his ass right in the way of where he wanted it with no idea how many times he would pop himself in and out of the shadows while trying to squeeze it into the garage if tried.
Old people like to think if say - I'll meet you there - that means when get there they really believe you'll go out of way and do more work for them for the same cost.
When I drove back in the day.. I didn't do any more than what was required. Our safety department was extremely specific about that. The word "driver assist" was also a rumor too in my vocabulary. I didn't touch anything. However if you wanted something ran from Connecticut to LA in 3 days that's doable. ;)
I'm a new construction builder in NJ and have to work with drivers like this almost daily but on streets that are very small and homes that are being built 5ft from one another. These guys have my respect, I've seen them pull off huge deliveries that I thought were impossible at times.
I bet after year of working construction your thoughts on what deliveries are impossible has gone out window when you realized somehow someone will find a way
Do the exact job as you in the UK only difference is I have hiab crane on my truck and not a Moffitt forklift have the same problems as you tight streets customers want product putting whare they want not curbside etc keep up good work love the videos
I also do HIAB work in the U.K. Relief driver rather than permanent. The delivery sheet states kerbside delivery in a safe place. I try to help if the customer is pleasant but some demand the impossible. We have a waiver sheet which customer has to sign and states that anything other than kerbside delivery is at driver’s discretion, is the responsibility of the customer and the customer is liable for any damage to the load, the truck and any property (for example, any drains under a driveway). Most often, when an awkward customer reads it, he/she agrees to kerbside delivery only!
I used to be a company driver for Home Depot. I loved it when the customer would tell me where to put the material. I'd always ask if there were anything along the path such as the well plumbing or a septic system and they would tell me "there's the septic system, but don't worry about it". I'd tell them I'm not driving over the system and they'd threaten to cancel the order to which I told them "okay I'll put it back on the truck!" LOL, they'd say put it where you can. I always loved "put in the garage, it's your job!"
Yeah but they actually pay for a curbside delivery so anytime that they argue with me about putting it anywhere past the curbside and I get it all if their driveway or something I'll end up leaving it back at the curbside. I'll then tell them look I try to be nice.
Man you are so lucky. Back in the day in the 70s we would have a 5 ton straight truck loaded with sheetrock stacked on both sides of the truck. We had to off load it by hand. If it was a 2 story we hand to tote that heavy stuff and distribute it some upstairs and downstairs. You guy's have it so easy. Curbside my ass.
@@raritica8409 yeah it took a long time to get to that work smarter point. We didn't have fork lifts on the backs of our truck's they didn't exist in the 70s.I was born when men were men. No video games and weren't Feminized like Gen x mangirls wouldn't you agree.
I'm also a driver that delivers for home depot in North Georgia...I sure feel your pain on these deliveries..takes so much to be professional...Great job and love the videos
When I was 19, fresh out of trade school, employed by a local construction/ building supply, I was low man on the totem pole, was given the tasks to do what was asked regardless of the items, location, timeframe, equipment available, and most often weather, hand loaded and unloaded and stacked by myself 150 8” three core concrete block in a 3/4 ton dodge pickup, each block was around 45 lbs, that’s nearing 7000 lbs, the truck was way beyond its limit, we had 125lbs of air in the rear tires, and it was like stopping a rail car on wet tracks…200 sheets of 12’-1/2” drywall to a local contractor and stocked in rooms, in the double packs, on a 20’ flatbed…sometimes 2 loads a day, hand unloaded….new and remodel projects, over bridges that were 5 ton rated, up to 75 miles one way…no regard for weights then, if it fit on those old trucks, it was good to go, the one load that tipped the scales was cvt (commercial vinyl tile), 35 lb. cartons, 850 cartons on an 8 ton truck, near 30,000 lbs. hand loaded, went 50’ and the springs fractured, (just doing what I was told was required), unloaded that onto an even older truck and went on my way…today that sort of behavior would never be considered nor undertaken, this was typical and occurred year round…I occasionally could get help, but the help never would be there for load 3…..worked there till I was gm and a corporate officer…
I just got a few pallets of bricks delivered from Lowe's. I had no idea that "curb side" delivery literally meant on the curb. When the driver arrived he stopped to unload in the street. I thought it was weird because I have a wide circle drive that would have made everything so much easier. He was cool about it and even dropped everything in the yard where I asked. Stupid question: Why does the sales order ask for specific delivery instructions if the only option is curb side? I did request the pallets be dropped beside my garage and I made sure there was enough room to maneuver in the yard. I was very pleased with the service and will order again.
That's not a stupide question. It's a good question. Like you I suspect it is the reason for this confusion happening over and over. Would love to hear Safford's answer to this.
Usually it all about time on site and public liability. . I have delivered sheets of Gyprock ( dry wall in the states) and I crane it off onto the property , then they think you have time to help carry sheets under cover. The longer you play around on site the more chance things can go wrong. If people want something other than kerbside, then they must pay for the Time. Standard delivery drivers are on time Schedules, and can't spend time on sites worrying about a customer's problems. Reason a delivery Template has delivery notes is to accommodate more of the pre-arranged and Simple delivery process. And unless organised and EASY access is available , forget about it..
Yo just found these videos and I find them satisfying for some reason. You handle your shit will my friend my hats off to you I deal with some fun people myself on a day to day and I'm still trying to get better with the way I deal with a pissed off person I'm not to great with confrontation.
I tried to be helpful as much as I could for furniture and electrical. Some jobs saw us bust our arse which turned out to be a 50 dollar tip ...each. Some were 6 man jobs done by two men. Thanks for your presentation.
In Canada. If you purchase building materials from a big box store they will do curbside delivery only. Some drywall supply stores offer in house delivery. Extra $1.00 per sheet for the first floor, $2.00 per sheet for the second floor ect. On top of the initial delivery fee.
I've had plenty of freight drivers show up to deliver sheet goods with nothing but a pallet jack and act extremely offended when I send them home and cancel the order so my sympathy levels are low.
Personally, I would come prepared with a liability waiver. Tell them that you only do curbside delivery. That if they want it delivered to their garage, they have to sign the waiver first. It would probably head off a lot of head ache.
The idea is that the delivery instructions are setup before the delivery is even made. There's too much can happen when you start delivering past an entryway.
On property by law I you have to have consent, but I think if you are somewhere you have a legal right to be you can. I ask if people faces are going to be in the video. I always do my best not to record the addresses though. I almost never post videos with children in them.
i delivered building material for a timbr mart for several years this is a common occurrence. for many years the owner of the store promised inside delivery of all sheet rock, you show up and the customer wants so many sheets in every room of the home including up and down unfinished stairs. needless to say this company had so many workers comp claims it no longer exists.
It's always the same, people want to pay home dumpster prices then they are surprised when they don't get the custom delivery that comes with buying from a supply house. Professionals don't buy from home centers, so if you see that your contractor is buying from one you should dismiss them and find a real professional.
Idk when plywood skyrocketed we orded from home depot because it was cheaper per board and all you have to do is be nice and prep the area the drivers are usually ok with putting it where we wanted.
I had a customer call and complain I wouldn't put 4 skids in their garage. No inside delivery it's driver discretion. She waited until I unload 4 skids and was ready to go then started her Karen tirade. To top it off she opens the garage and it's full of crap she expected me to move to make room for the skids that won't fit anyway. People are idiots they think they can just yell and get what they want it doesn't work like that with me.
Man!!!! That’s a lot stress dealing with customer… specially the ones who think they are paying you. Keep up the good work and the videos… good channel 👍👍
We told our customer that we only had a driver and no helpers, so if he wanted his sheetrock delivered he would have to have people on site to unload. He assured us there would be. So of course there was no one there but the owner, and he wanted me to carry the sheets up to the 3rd floor. I told him I was only a driver, and showed him my arm in a cast. Not possible. He was pissed when I drove away with the load still on board.
Not like it was a complete strap of drywall. 15 sheets max on that load? Also the black truck was in the way and all that stuff in the garage. It would take 20 minutes to carry all that stuff in. You have to lean it all on a wall anyway to cut.
@@darrenalmeida1382 i don't normally cut mine against the wall. Only do that when room is tight. If i have the room inside i rather stack it flat. I have even chose to stack it outside at times to cut it.
The guy should have bought from a specialty sheetrock supplier. They' have a crane that is meant for that and will even put it an upstairs window for you.
Yup, exactly, i work in that myself i am a stocker, we have gradell’s and can get it up to 6 -8 floors on a regular basis anything above that would probably be with crane
Don't k ow where your at but out in showlow Arizona contractors had temp hands show up on delivery days and we were paid to carry sheetrock in after delivery. I also worked as an appliance delivery driver for home depot and the flat bed driver complained about needy customers who were taken through the entire process yet still expected extra upon delivery.
Idk about you but every time we get a delivery scheduled we always make sure that someone is there to meet with them cause if not they just drop it off at the address take a picture an leave. Unless you are there to tell them where you want it they will put it where ever they think is best, an if the space is too small they put it as close as possible for youbut the rest is all by hand for liability purposes. But it’s not their jobs to load it in a garage after taking it off the truck. Much appreciation to the delivery drivers out there🤙🏽
Yeah I learned that the hard way one time in Camden NJ, left the keys in the rig to go negotiate a deal to unload a trailer full of car tires with a lumper. Someone "tried" to steal my rig but didn't make it one block, they tried to cut a tight right turn and and the trailer got hung up on the curb and they bailed. Even the police said to sit in his car while we filed the report. He said it was "like a jungle out there." Haha
I really enjoy your videos but I have a question I’m sure you’ve covered. Why can’t you have your attorney draw a form up saying your not liable for damages.
since we are third-party contracted the customer thinks that we work directly for the shipper and then when they claim that we damage their property they think that they're suing the Fortune 500 company the shipper and they don't realize that they are coming directly after us. So sometimes the claims will be dropped but sometimes customers don't care either way they just want their property fixed or redone at someone else's expense and the shipper will Make us pay for it even with their waiver signed with the customer. We've been burned before We have another video coming out soon that will probably be called the original Karen.
That makes since then I worked at Home Depot when associates had to drive the delivery truck and they were in house trucks back then. Keep them videos coming.
@@SaffordDelivery this is exactly what happens the customer only cares a bout his delivery and thinks we as drivers can do miracles they don't care if you damage your truck or anything else
Which is why companies like the depot used third party for deliveries. Love the ones that claim you damaged something until you prove it was pre existing.
Sheetrock suppliers on Houston stack my Sheetrock inside the house split on first and second floor, 3 guys 260 sheets 12ft the company charged me $125 for delivery fee , but this guys earn $100 tip each for doing that for me. I don't know how or how much this guys make but I don't see any money for them there, thanks for all the delivery guys that try to help customers.
Used to do the same job for slows had to take 1/2 a flatbed load up a 1/4 mile drive that was nothing but ruts and clay guy says just put it in the garage ok so I did. two hours later I ask is everything there and ok. He looks it over say all good signature on paper work off I go. A week later he claims I damaged the concrete in the garage Moffet never went in the Garage doesn't matter He gets $3000 for repair of concrete that wasn't damaged.
I have a question for you, since you don't do deliveries into garages if asked by a customer if you could bring a pallet jack for them to wheel it into their garage would you?
I like how people are expecting deliveries and want you to put it in all these tight spaces but they don't even have the common sense or decency to move their damn vehicle out of the way.
Seriously! Like move the damn cars out of the way and make some space in the garage if you’re gonna ask for favors.
Amen
Sounds like y'all do or did this before for a living
@@ronburgundy7127 I drove a forklift for years and would have other departments ask me for help and I was usually happy to oblige. I could thread a needle with a forklift but some people would make it unnecessarily difficult. You'd go over to help and there would be a dozen things in your way that they could have taken care of before hand. Some people don't value other people's time or effort. I had my own production job to do. I wasn't there to serve them.
Just like this guy, he's probably skilled enough to put that load anywhere they needed it if given 30-45 minutes to maneuver around all their obstacles, but all it takes is one broken sprinkler head, or septic line, or rose bush, and all his effort is for naught. It's just not worth it. Help the people that appreciate you and have a place prepared. Tell the others to pound sand.
It was in the customer's note. If the driver doesn't want to do what is expected, it is his fault for taking the order. These truckers always do this shit, or they break shit.
Drove a crane truck delivering concrete pipes . The number of ppl that the sales guy said I’d drop on nature strip (curb side) but had overhead powerlines . Yeah no thanks .
Wants it delivered in the garage. Leaves truck and scaffolding blocking garage. 💁♀️
The contractor never got upset about it though. Of course we all want the job as easy as it can be. When he found out he has to offload it anyways I’m sure he didn’t bother to move anything.
Yup
I noticed that also. lol
It’s no secret why they leave there trucks out they want you to scratch it so you could pay them
I agree. idiot for not moving the truck and making it easier but I also feel if you know how to drive a forklift you probably could have put it in there without problems
@@troynicholas363 the mast is too high to fit through there anyway
A big part of the problem is the misinformation the sales staff give to make the sale.
OR they say: 'We usually deliver to roadside only, but you can ask the driver if he can do that.'
Inconsiderate customers makes that to be: "We'll do whatever you want".
Pretty abrupt ending on this one tho.
Yup, sales people should be eliminated
@@buyamerican3191 love that sarcasm.😁
@@buyamerican3191 Or terminated.😆😇
At lowes we have a saying make those lazy flat bed drivers earn there wage. If you got vinyl tile that needs to go inside the house looks like the flat bed driver actually earned there wage for the day. Cdl drivers get payed alot to do very little other than drive long/short distances.
Same shit in LTL. A liquor stors owner buys a big ass refrigerator online and chooses the cheap curbside delivery option thinking he can talk me into tearing the packaging open and dragging it into his store before he signs the receipt. Nope, not happening.
No bribe? Cheap schmucks.
Definitely dealt with that lol refuse or take it
@@dmurphy1578 money talks!
Same situation in uk - there’s two big delivery companies specialising in delivering bulk beer and one leaves it out in yard, other puts it away nicely in the cellar. Guess which charges more 😉
LTL also. I like the ones that say I paid for the "White Glove" delivery and set up. "Sorry all we do is delivery"
I worked for Home Depot for 10 years ( felt like a ten year, hard labor, prison sentence). I’m glad you made this channel, so people can see how difficult your job is, and how unreasonable (often times) the customer is. Almost every day we had problems with deliveries at Home Depot. It is a very draining and thankless job.
Ordered cabinets from home depot at my old house. I did ask them if the delivery would put them in my garage, if it was extra, etc. Told them if they couldn't, it wouldn't be a big deal I just needed to know so I could be there to put them in. They said it was apart of the service and assured me they would. Needless to say they didn't, my wife called me and I had to go home. Wouldn't have been a big deal had they just said no, id really enjoy the day off anyway lol
Do you now work for Lowe's? @ David
@@timbibin1301 oh dear God, no! I am done with retail work forever!! 🤞🏻🤞🏻
And the buyers put up with all kinds of problems and wrong deliveries etc. I’ve been through it and saw so many wrong deliveries.
😂
Lol, as a contractor we always have men on site to load up the drywall into logical locations. It’s never the delivery company.
If you want your drywall dropped inside, buy it from an actual drywall company and have them stock it wherever you need it. If you’re paying home depot prices, you get Home Depot product and Home Depot delivery. And they don’t do stuff like that. Instead of bitching about it, be mad at yourself for not getting your materials from a place that puts stuff inside like you want it.
Exactly. That's why their process are cheaper. Your expected to do the work yourself, that's the entire concept behind home Depot. Pay the extra money and the drywall company will put it anywhere.
Hell there's guys that do nothing but stock after it's been dropped off. They charge a few cents per sheet and run on cigarettes and cheap beer.
You must be a driver, has everyone forgot about hey maybe I'll just help this person out I myself may need a little favor someday, that's what I love about karma it always makes full circle and best believe it will come back around someday
@@randyeddington4405 Not a driver. Contractor. And there's no room for doing a bunch of extra work for free on stops. Especially when it can open you up to personal liability if something unfortunate happens while you're trying to do your good deed...which we know doesn't go unpunished. Make no mistake, if you're being captain helpful and taken in the extra effort of moving materials inside for somebody and they do something stupid like get in your way and end up with something dropped on their foot or knocked over or who knows what else, they aren't likely to show you similar courtesy in not suing the hell outta you for injuring them...which home Depot isnt going to stand behind you on because you were outside the scope of work. And dont forget, those drivers are contractors. They aren't getting paid on a clock they can ride to do a favor for some customer. They get paid by the deliver so any time he wastes being a boy scout literally is costing him money he could be making on the next run plus the fuel his equipment is burning while being Niceguy Eddie, the time he burns may delay him into running in rush hour traffic at the end of the day, among other things, all of which cost him money. I'm all about helping out someone in need, doing a favor out of kindness or compassion, etc. But there's a time and place for that, and it's when not when you're working.
@@invictusbp1prop143
Yep. My neighbor ordered a floor model refrigerator from Home Depot. Apparently floor models come curbside only as they are delivered by the local store and not the manufacturer hired truck.
Anyway, she and her mom begged and pleaded with the driver to bring it around back through the condo gate that was really tight. The driver scratched the door handle on the gate and without even a blink of an eye they told him to take it back and refused the delivery. Fucking b-tches. The fridge showed up a week later with a new handle that I’m sure the driver ate. So she hires “Mr Handyman” to bring the new fridge up up two flights of stairs but only pays for a one man crew and the guy just had a cheapo hand truck. Guess who got stuck on the bottom pushing that f-Cker up the stairs.
I'm really liking your videos. It shows what drivers have to go through. Lots of people want stuff they are not entitled to. And if you say no they get so mad. I have had deliveries refused because they didn't get what they wanted. Freight is cub side delivery.
Yep, after 30 years of having to deal w/customers who were rude, insulting, & disagreeable, I retired. It made me HATE people. I ALWAYS tried to help meet their DEMANDS but sometimes what they wanted & what I could do was beyond my pay grade.
Bless your heart sweetie. You'r a good man. Hats off to you.
Hell is other people.
I’ve driven trucks and I’ve been a contractor both for the biggest part of my life. Truck driver when I was younger and contractor from middle age to retirement. Ordering Sheetrock from a lumber yard your in your own for placement 99% of the time however if you order it from a drywall company they will put it anywhere you want it.. there is usually a small delivery charge but it’s so worth it especially if your working on a time schedule. So bad luck for this guy for not asking up front about delivery specificities
Even lumber companies will deliver where u want
They always load it into the house,
Yup. I have had drywall put in through a 2nd floor window. But that gets worked out ahead of time.
He’s using home cheapo. What do you expect?
I love telling Yahoo's no. Watching them squirm is hilarious. When something doesn't work the way people want they get so offended. The power to walk away from them is so wonderful.
I mean duh, Michael, you’re probably the same. Stop acting like you enjoy when things don’t go your way
Bro loves power a lil too much 😭
I wonder if the contractor does extra stuff for his clients like he expects from this driver. I doubt it.
actually we contractors do extra's free of charge, to keep clients happy and calling back !
@@yourlastday2866 they don't around here where I live, in fact, many of them try to rip off women.
@@bikerkat01 yea construction is full of those type of peoples
Oh like one hand washes the other kind of thing
@@SaffordDelivery bruh we just got stuff delivered the other day from home depot here in canada and the guy put it in the garage xP
No idea how I stumbled across this channel, but I'm enjoying the vids. Anyone else every tell you that you sound a little like John C. Reilly?
Me too, i saw his karen video and i watched it now im watching others 🤓
Same for some reason this interesting to me
Same here, it showed up on recommended videos and now I'm on my 4th one, this is good stuff 👍
Me too lol good shit
On god he does!
Your videos are very informative to us who don't deliver and are the "customers". I really had no idea what kinda shit you go through. I have a whole new respect for those in this particular service industry. I couldn't do it. I couldn't put up with the obnoxious people you deal with. I would tell'em off and get fired on day one! For sure!
th-cam.com/video/icKu6XP0EGQ/w-d-xo.html
Wrong !!! If he did his job without crying about it there would be no problem.
If he stated he wanted it inside when he ordered it and it will be on the BOL it needs to be put inside. If it's not on the BOL when ordered it's on the customer to put it inside.
Had this bullshit happen to me when I drove for McCoys. Customer stated he was told I'd put his drywall in the garage and I told him that's not what we do. 1 argument with my boss later and I was humping drywall into the garage. Found a new job shortly thereafter. P.S. if you've got a Class A, avoid McCoys. They think professional drivers are labor hands.
That's what i figured. It the managers fault that the associate tells the customer the third party driver will out (put) it in the garage
as well as you should have. . people are so fat and lazy, all soyed up. cant even move anything by hand.
@@Robbie..Ha-Navi time restraint on multi stop deliveries set the pallet of drywall in the driveway and have the crew hump the drywall in the garage . The driver can waste his time stuck in traffic
No crew? Not the drivers obligation unless in the contract
@@robertbrawley5048 i was in warehousing for 16 years. i got paid 6-12 cents a case. i made 1.6 million dollars and bought property. i think i could have made that stop happen and all the others.. and i know the rules and such.
@@Robbie..Ha-Navi fantastic . The contractor that ordered the material should have on site a person with your abilities to hump the drywall in to the garage. The driver shouldn't be expected to hump the load manually . Time restraint regulated by hours of service
Hi, Im from the UK and I have total respect for delivery drivers, I also deliver but only in a van (medical supplies). I have also worked with awkward customers and people don’t realise the position your in. You have a favourable demeanour and from what I have seen from a couple of your videos so far, you are very polite and as helpful as you could possibly be. Kudos to you my friend. I have subscribed. Now, on with some more of your videos.👏🏼👏🏼👏🏼🙌🏻🚛
I’m waiting for the video where the owner wants you to install too. Lol
I'm waiting for the point in the video where the customer wants it placed inside the garage.
so, basically, the customer bought for warehouse prices and expected full service delivery.
Good summation of the stupidity. A great bumper sticker is "Ass, Gas Or Grass, No one rides for free"
It depends if the company is offering free delivery to the customer or if the customer paid for or negotiated a certain delivery location/method as part of the sale agreement. I've had several customers say they will purchase only if we will deliver to an exact spot on their site. So, that's the way it's written. It's basically a contractual condition of the sale. If it's not performed/carried out, it's a breach of contract terms and no one gets paid.
@@ald8612 since he is a third party freight driver with a deliver to driveway contract, that kind of store he bought from.
@@ald8612 contractual.
@@ald8612 excellent response what the Associate clerk says to the customer doesn't amount to a hill of beans compared to the fine print of the printed contract
Right after he okays the recording, he gives the instruction of take it to the garage and we'll get it from there. You did exactly as the customer asked. On video. Pro level. 👊✌️
A lot of times driving a concrete mixer. Homeowners a lot of time think the driver is theyre laborer and can get irate when they firgure out your not.I’ll give a hand on small jobs,Answer questions( even dumb ones with a smile)but order 10 yards and you’ve got two garden rakes.Sorry.
most every driver pitched in some extra value to my experiences.
some of them would work against you.
Dude you deal with a lot of stuff bro
Yessir
Yeah cause he doenst want to do his job right. Horrible customer service if you really think about it or have any idea how these deliveries should go.
@@jhunt7326 sad sad individual you are ....
@@jhunt7326 I do because I did them for over 28 years. And you really have no idea what you're talking about.
@@jhunt7326 most companies won't allow you to drop material inside the garage for liability reasons. Way to easy to cause some damage and get involved in a lawsuit. That's why drops are made at curbside. So yeah, you don't know what you're talking about.
I’m a 5 foot 6 male thats also skinny. I like watching your videos because the big guys around my town don’t like teaching this stuff to me because they believe im too small. Thank you for showing me
Lady I used to work with wanted to finish her basement, so ordered drywall from Depot. She was SHOCKED that delivery didn't mean into the basement. The driver was a nice guy and put the sheets into the garage for her, but he advised her that per the delivery sheet, curbside was as far as he was required to go with them.
She then decided to move the sheets in herself by scoring them at the halfway mark in both directions, and then folding the sheet into 4.
Myself and another guy from work stopped her there, and went over and hand bombed the 12 foot sheets into the basement for her.
wow, Yah people want to do construction on their house but can't figure out the logistical problem solving for carrying stuff downstairs... don't they have people who can lift stuff?
I can only imagine how the installer or finisher felt about that. That is a recipe for a horrible drywall job.
@@itomba "We" ended up taking over for her and finished the basement for her. (she paid us) (we worked in an office, but both myself and the other guy had some background in various phases of construction work) The sheets she had butchered we ended up using in the soffits and when we were boxing around plumbing and electrical, so they got covered in lots of tape and compound.
@@VC-Toronto Though she had cut up all the sheets. All of the finishers I ever worked with would have flipped out if they came on the job and saw four times as many joints as there should be.
@@itomba I was gonna say! xD That mud and tape job just got 4x more expensive LOL
Very polite and professional of you to ask the client if you can record their delivery. With a Thank You. Hat’s off to you Sir. ✔️💯👌🏽✌🏽😎💖
I see now outside of TH-cam why you would want to video customer interactions. I’m so happy that I found your channel. Just can’t fix stupid. Hire a contractor if you want your drywall put in your garage. Most contractors won’t haul it in either. Love your videos
The point of getting it delivered is so you don't have to haul it from the shipper yourself. Where you put it at your house is your problem.
You were supposed to design and build the truck trailer and subsequently the material then make the oil pump convert your own gasoline diesel of course and then deliver it and install it while you're at it.
“That’s the whole point of delivery, so you can put it inside the garage?” Really? I just had 3 cords of wood delivered, it was dumped in piles and he left. I wouldn’t expect it be stacked and put away too! Him being a contractor, he should know better.
Wood cord delivery isn't the same as building suppliers. Professional building suppliers will put it nearly anywhere and will wrap it in plastic.
@@Josh.1234 I know wood delivery is not the same. I was just saying that I don’t expect it to be piled as people shouldn’t expect “curbside deliveries” to be neatly put away where ever they choose. Curbside means Curbside. Make prior arrangements and here’s a thought, maybe pay for it to be put otherwise, THEN expect more. Also, some places don’t allow for huge trucks to do otherwise. Like here in the California mountains where I live.
@@OOceaneyess the order had notes to put it in the garage. Obviously the person taking the order was not clear with the contractor that it wasn't possible to put in the garage. Can't blame the contractor if they aren't being specific about what can and Connor be done.
A lot of comments from people who aren't builders and haven't moved tons of materials by hand. Isn't hard for that forklift to save a ton of time. More I listen to this, more likely I won't ever use Home depot when in a pinch, stick to pro suppliers like builders first source, tw perry, Carter's ,etc.
@@Josh.1234 honestly yeah. I love my lumber yard. They even split the drywall package up and put it where it’s needed for the project including upstairs.
@@Josh.1234 👍
Had he'd moved his,
truck
scaffolding
and buddy out the way,
bet that 12' sheetrock would have fit thru that 16' garage door.
"Where do you want it exactly?"
"Right where I'm standing."
"Are you going to move so I can set it down?"
"Do I need to?"
"Nope." *lowers forks*
I'd be done and let them lug the rest of the pallets the whole driveway after seeing that truck in the way, then the scaffolding blocking the garage, and then the guy standing his ass right in the way of where he wanted it with no idea how many times he would pop himself in and out of the shadows while trying to squeeze it into the garage if tried.
Love your attitude man. So really cool when dealing with people that expect more than you can deliver (no pun intended). Kev from Australia.
You have a new fan and subscriber from Penang, Malaysia! Hang in there, brother!
Old people like to think if say - I'll meet you there - that means when get there they really believe you'll go out of way and do more work for them for the same cost.
🤣🤣🤣💀
When I drove back in the day.. I didn't do any more than what was required. Our safety department was extremely specific about that. The word "driver assist" was also a rumor too in my vocabulary. I didn't touch anything. However if you wanted something ran from Connecticut to LA in 3 days that's doable. ;)
Imagine getting a big delivery like this and you hear “let me know in the comments how your day is going” and you realize this guy is here for content
It’s delicious! 😂😂😂
u can just tell him to shut his stupid camera off because hes no longer on public property
I'm a new construction builder in NJ and have to work with drivers like this almost daily but on streets that are very small and homes that are being built 5ft from one another. These guys have my respect, I've seen them pull off huge deliveries that I thought were impossible at times.
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I bet after year of working construction your thoughts on what deliveries are impossible has gone out window when you realized somehow someone will find a way
I'm a dispatcher at an LTL trucking company and I always let the customer know about curbside....these customers just expect way to much
call the contractor and tell him if he wants it inside then he better get over there with 4 guys and get it in the garage
@Hello Brian how are you doing
Do the exact job as you in the UK only difference is I have hiab crane on my truck and not a Moffitt forklift have the same problems as you tight streets customers want product putting whare they want not curbside etc keep up good work love the videos
Thanks for watching
I also do HIAB work in the U.K. Relief driver rather than permanent. The delivery sheet states kerbside delivery in a safe place. I try to help if the customer is pleasant but some demand the impossible. We have a waiver sheet which customer has to sign and states that anything other than kerbside delivery is at driver’s discretion, is the responsibility of the customer and the customer is liable for any damage to the load, the truck and any property (for example, any drains under a driveway). Most often, when an awkward customer reads it, he/she agrees to kerbside delivery only!
I used to be a company driver for Home Depot. I loved it when the customer would tell me where to put the material. I'd always ask if there were anything along the path such as the well plumbing or a septic system and they would tell me "there's the septic system, but don't worry about it". I'd tell them I'm not driving over the system and they'd threaten to cancel the order to which I told them "okay I'll put it back on the truck!" LOL, they'd say put it where you can. I always loved "put in the garage, it's your job!"
Yeah but they actually pay for a curbside delivery so anytime that they argue with me about putting it anywhere past the curbside and I get it all if their driveway or something I'll end up leaving it back at the curbside. I'll then tell them look I try to be nice.
@@SaffordDelivery try being nice and you get bit in the ass
Who else started with watching dudes make concrete and is now watching this? I should get paid to watch you guys work!
Man you are so lucky. Back in the day in the 70s we would have a 5 ton straight truck loaded with sheetrock stacked on both sides of the truck. We had to off load it by hand. If it was a 2 story we hand to tote that heavy stuff and distribute it some upstairs and downstairs. You guy's have it so easy. Curbside my ass.
Work smarter not harder old yeller
@@raritica8409 yeah it took a long time to get to that work smarter point. We didn't have fork lifts on the backs of our truck's they didn't exist in the 70s.I was born when men were men. No video games and weren't Feminized like Gen x mangirls wouldn't you agree.
@@brianfranklinlee8490 either live in the past, or modernize. But I do agree to some point. You shouldn't have to break your body to provide
I'm also a driver that delivers for home depot in North Georgia...I sure feel your pain on these deliveries..takes so much to be professional...Great job and love the videos
❤️❤️💪🏾💪🏾 have any content you wanna share?
@@SaffordDelivery not yet but after watching you, I just might. What does you use for recording??
I just love when people “demand”stuff😂
When I was 19, fresh out of trade school, employed by a local construction/ building supply, I was low man on the totem pole, was given the tasks to do what was asked regardless of the items, location, timeframe, equipment available, and most often weather, hand loaded and unloaded and stacked by myself 150 8” three core concrete block in a 3/4 ton dodge pickup, each block was around 45 lbs, that’s nearing 7000 lbs, the truck was way beyond its limit, we had 125lbs of air in the rear tires, and it was like stopping a rail car on wet tracks…200 sheets of 12’-1/2” drywall to a local contractor and stocked in rooms, in the double packs, on a 20’ flatbed…sometimes 2 loads a day, hand unloaded….new and remodel projects, over bridges that were 5 ton rated, up to 75 miles one way…no regard for weights then, if it fit on those old trucks, it was good to go, the one load that tipped the scales was cvt (commercial vinyl tile), 35 lb. cartons, 850 cartons on an 8 ton truck, near 30,000 lbs. hand loaded, went 50’ and the springs fractured, (just doing what I was told was required), unloaded that onto an even older truck and went on my way…today that sort of behavior would never be considered nor undertaken, this was typical and occurred year round…I occasionally could get help, but the help never would be there for load 3…..worked there till I was gm and a corporate officer…
I just got a few pallets of bricks delivered from Lowe's. I had no idea that "curb side" delivery literally meant on the curb. When the driver arrived he stopped to unload in the street. I thought it was weird because I have a wide circle drive that would have made everything so much easier. He was cool about it and even dropped everything in the yard where I asked. Stupid question: Why does the sales order ask for specific delivery instructions if the only option is curb side? I did request the pallets be dropped beside my garage and I made sure there was enough room to maneuver in the yard. I was very pleased with the service and will order again.
I think you’re a lazy troublemaker that are to realize the customers are the ones paying your check and I how you eat and you shouldn’t be such an ass
That's not a stupide question. It's a good question. Like you I suspect it is the reason for this confusion happening over and over. Would love to hear Safford's answer to this.
Usually it all about time on site and public liability. . I have delivered sheets of Gyprock ( dry wall in the states) and I crane it off onto the property , then they think you have time to help carry sheets under cover. The longer you play around on site the more chance things can go wrong. If people want something other than kerbside, then they must pay for the Time. Standard delivery drivers are on time Schedules, and can't spend time on sites worrying about a customer's problems. Reason a delivery Template has delivery notes is to accommodate more of the pre-arranged and Simple delivery process. And unless organised and EASY access is available , forget about it..
@@vancoe3163 I think you should take some basic Language Arts courses.
There shouldn't be delivery instructions, except for an address.
I've only watched a few of your videos but couldn't you guys use waiver forms to avoid liability issues?
Home Depot provides the waivers and they don't honor them
Waivers are not always honored in a civil court.
No Good Deed goes Unpunished!
Let the purchaser/owner do something!
If you Don't deliver inside - Garage, Shed, Lean-to, etc - No Liability.
th-cam.com/video/icKu6XP0EGQ/w-d-xo.html
Why would you un strap the load before walking the delivery route? 3rd party delivery, paid per delivery not per hour is the reason I assume.
He can see the curb just fine from the cab window.
Crazy busy day in the hospital today. But love listening to there videos all day
Yo just found these videos and I find them satisfying for some reason. You handle your shit will my friend my hats off to you I deal with some fun people myself on a day to day and I'm still trying to get better with the way I deal with a pissed off person I'm not to great with confrontation.
I don’t know why I watch or enjoy these videos, but I watch and enjoy these videos.
❤️❤️❤️💪🏾💪🏾
why is it so satisfying when you throw the straps
Idk?
I tried to be helpful as much as I could for furniture and electrical. Some jobs saw us bust our arse which turned out to be a 50 dollar tip ...each. Some were 6 man jobs done by two men. Thanks for your presentation.
Be glad you're up north, that back tire would've smoked that blacktop here in Florida.
In Canada. If you purchase building materials from a big box store they will do curbside delivery only. Some drywall supply stores offer in house delivery. Extra $1.00 per sheet for the first floor, $2.00 per sheet for the second floor ect. On top of the initial delivery fee.
I've had plenty of freight drivers show up to deliver sheet goods with nothing but a pallet jack and act extremely offended when I send them home and cancel the order so my sympathy levels are low.
I wish I had a project in your area just to meet you. You, sir are a true professional and a gentleman.
You own the projects?
i've had A LOT of deliveries over the years and never a single problem, drivers always do as much as they can to accommodate.
You are such a talented driver. Great videos.
Personally, I would come prepared with a liability waiver. Tell them that you only do curbside delivery. That if they want it delivered to their garage, they have to sign the waiver first.
It would probably head off a lot of head ache.
The idea is that the delivery instructions are setup before the delivery is even made. There's too much can happen when you start delivering past an entryway.
We have those. I just prefer not to bring it up at all.
Do you have to ask if you can record on their property? Is it a law or company policy or something? Thanks.
On property by law I you have to have consent, but I think if you are somewhere you have a legal right to be you can. I ask if people faces are going to be in the video. I always do my best not to record the addresses though. I almost never post videos with children in them.
@@SaffordDelivery That's a reasonable policy and a good idea to ask. I was just curious but thanks for the answer. Keep on truckin'.
i delivered building material for a timbr mart for several years
this is a common occurrence.
for many years the owner of the store promised inside delivery of all sheet rock,
you show up and the customer wants so many sheets in every room of the home including up and down unfinished stairs.
needless to say this company had so many workers comp claims it no longer exists.
I didn't know John C Reilly drove a truck
That’s odd, our deliveries were always unloaded in the driveway, no matter if it was Sheetrock or a new bathtub.
I was a truck driver for 15years you are a people person
My man sounds exactly like John C Reilly
Walk hard brother 💪
Did We just become best friends?
@@SaffordDelivery
Do you wanna do karate in the garage?
Only if I can hold a pumpkin while you half-ass round kick it!
Yeah he must be getting popular I stumbled across him in my recommendations. Great content! 👍
It's always the same, people want to pay home dumpster prices then they are surprised when they don't get the custom delivery that comes with buying from a supply house. Professionals don't buy from home centers, so if you see that your contractor is buying from one you should dismiss them and find a real professional.
Exactly this.
Buy from somewhere else and they will pack it inside.
Idk when plywood skyrocketed we orded from home depot because it was cheaper per board and all you have to do is be nice and prep the area the drivers are usually ok with putting it where we wanted.
I had a customer call and complain I wouldn't put 4 skids in their garage. No inside delivery it's driver discretion. She waited until I unload 4 skids and was ready to go then started her Karen tirade. To top it off she opens the garage and it's full of crap she expected me to move to make room for the skids that won't fit anyway. People are idiots they think they can just yell and get what they want it doesn't work like that with me.
Man!!!! That’s a lot stress dealing with customer… specially the ones who think they are paying you. Keep up the good work and the videos… good channel 👍👍
I have great respect for this delivery driver.
Very respectful .
Great video.
Thank you
If he dropped me 100 bucks I’ll get it real real close.
We told our customer that we only had a driver and no helpers, so if he wanted his sheetrock delivered he would have to have people on site to unload. He assured us there would be. So of course there was no one there but the owner, and he wanted me to carry the sheets up to the 3rd floor. I told him I was only a driver, and showed him my arm in a cast. Not possible. He was pissed when I drove away with the load still on board.
Put it in the garage. Yeah the one the other side of the truck. Yup. The one with the compressor and scoffolding in the way.
Not like it was a complete strap of drywall. 15 sheets max on that load? Also the black truck was in the way and all that stuff in the garage.
It would take 20 minutes to carry all that stuff in. You have to lean it all on a wall anyway to cut.
@@darrenalmeida1382 i don't normally cut mine against the wall. Only do that when room is tight. If i have the room inside i rather stack it flat. I have even chose to stack it outside at times to cut it.
Looks like it's better than otr I'm getting game from you man I see the ups and downs keep giving us the game thanks
Need a little WD-40 on drivers door be safe
W. D. 40 . Water dispersing agent, not a lub.
Go with Duralube or white lithium grease.
Exactly! Its like nails on a chalkboard
Im glad I found your channel, I work in receiving at a Home Depot, this is good content
The guy should have bought from a specialty sheetrock supplier. They' have a crane that is meant for that and will even put it an upstairs window for you.
Yup, exactly, i work in that myself i am a stocker, we have gradell’s and can get it up to 6 -8 floors on a regular basis anything above that would probably be with crane
Don't k ow where your at but out in showlow Arizona contractors had temp hands show up on delivery days and we were paid to carry sheetrock in after delivery. I also worked as an appliance delivery driver for home depot and the flat bed driver complained about needy customers who were taken through the entire process yet still expected extra upon delivery.
By the way it’s not Sheetrock. It’s drywall or gypsum board. Sheetrock is a band name
Laundromat is a brand too as is Kleenex, they all get used wrong many times.
Put a BandAid on that butthurt.
Ok Sherlock...
Sheetrock is a "band" name eh ? Is it a "rock" band ?
As my therapist always says... "You can complain, you're just choosing not to!"
You know I wonder what the store rep is telling him...
You know the seller/ salesman talks the talk and lies out his ass.
Yup, i'm on that side of TH-cam again and i'm loving it!
Yup uh-huh.... have a feeling things are gonna get weird
These videos are bizarrely satisfying
Drivers discretion
Will beer do?
🤦♂️🤦♂️🤦♂️
Idk about you but every time we get a delivery scheduled we always make sure that someone is there to meet with them cause if not they just drop it off at the address take a picture an leave. Unless you are there to tell them where you want it they will put it where ever they think is best, an if the space is too small they put it as close as possible for youbut the rest is all by hand for liability purposes. But it’s not their jobs to load it in a garage after taking it off the truck. Much appreciation to the delivery drivers out there🤙🏽
I would have told him to move that pickup.
Fantastic truck. You drive it so cool .That's a Moffet on back ,made in Ireland..that's us .love how well your trailer is loaded,,,very professional.
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they could’ve offered to move the pickup out of way
Offered... It should have been moved b4 he got there...duh
I never would have thought i could enjoy delivery videos
We're glad you do
Take the truck keys with you, out of the ignition. Just takes 1 yahoo to see your vids, know where you're at, and seize the opportunity. ✌
Yeah I learned that the hard way one time in Camden NJ, left the keys in the rig to go negotiate a deal to unload a trailer full of car tires with a lumper. Someone "tried" to steal my rig but didn't make it one block, they tried to cut a tight right turn and and the trailer got hung up on the curb and they bailed. Even the police said to sit in his car while we filed the report. He said it was "like a jungle out there." Haha
Big thumbs up ! I’m subbing this channel for sure. Keep it rolling!
I really enjoy your videos but I have a question I’m sure you’ve covered. Why can’t you have your attorney draw a form up saying your not liable for damages.
since we are third-party contracted the customer thinks that we work directly for the shipper and then when they claim that we damage their property they think that they're suing the Fortune 500 company the shipper and they don't realize that they are coming directly after us. So sometimes the claims will be dropped but sometimes customers don't care either way they just want their property fixed or redone at someone else's expense and the shipper will Make us pay for it even with their waiver signed with the customer. We've been burned before We have another video coming out soon that will probably be called the original Karen.
That makes since then I worked at Home Depot when associates had to drive the delivery truck and they were in house trucks back then. Keep them videos coming.
@@SaffordDelivery this is exactly what happens the customer only cares a bout his delivery and thinks we as drivers can do miracles they don't care if you damage your truck or anything else
Which is why companies like the depot used third party for deliveries. Love the ones that claim you damaged something until you prove it was pre existing.
@@MrDmmeeks 💪🏾💪🏾☝️
Sheetrock suppliers on Houston stack my Sheetrock inside the house split on first and second floor, 3 guys 260 sheets 12ft the company charged me $125 for delivery fee , but this guys earn $100 tip each for doing that for me.
I don't know how or how much this guys make but I don't see any money for them there, thanks for all the delivery guys that try to help customers.
It would help if they moved the truck out of the way lol
Dude how is the camera mounted up? Is it on your head? I like the hands free thing.
GoPro hero 8 on a head mount
I think if you accept a job then you accept whatever is in the notes unless you call the customer to make a different agreement before you show up.
Is there any money in what you do? Is it good job to get into?
Used to do the same job for slows had to take 1/2 a flatbed load up a 1/4 mile drive that was nothing but ruts and clay guy says just put it in the garage ok so I did. two hours later I ask is everything there and ok. He looks it over say all good signature on paper work off I go. A week later he claims I damaged the concrete in the garage Moffet never went in the Garage doesn't matter He gets $3000 for repair of concrete that wasn't damaged.
YESSSSSSS ☝️ Thank you!
Something similar happened to us
Photos deliveries save your butt.
What a POS"!!
I have a question for you, since you don't do deliveries into garages if asked by a customer if you could bring a pallet jack for them to wheel it into their garage would you?
No. They have box truck teams for that.