User profile service failed the logon User profile cannot be loaded
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- เผยแพร่เมื่อ 26 ส.ค. 2024
- User profile service failed the logon User profile cannot be loaded
When you try and logon to a Windows 7 or other Windows based computers like Vista, windows 8, XP or Server 2012, you receive the following error message:
The User Profile Service failed the logon. User profile cannot be loaded. you are then forced to logon to a temporary profile, or default profile.
The problem is that Windows can't read your user profile correctly, I will show you how to resolve the issue. Just follow along, make sure you backup all your data incase somthing goes wrong, I take no responsibility if you damage or lose data.
support.microso...
THANKYOU SO MUCH!! :D I need my laptop for my college work and you've just saved my life! It's people like you that makes the World amazing x3!! You are an absolute life saver! I had no idea this would work! Subscribed!
I won't thankyou.
Daisy Chambers I'll do it for u if i have to. my computer is fixed, too :D
Ok
i fixed it it but i lost all my photos??? how do i recover them?
You're welcome Daisy
I can not express how grateful i am for this video. Thank you so much.
+ida marie You're welcome.
If that really is her on the profile picture I could think of many things to express that gratitude xp Thanks for the video, I panicking for a moment there
+ida marie will it erase any of the data on the admin account?
+Graeme Johnson it didn't on mine.
i had this same problem with my laptop for 2 years and now this video help me solve it..thank you so much!!:)
Dear Sir, whoever you are, i just want to express my sincerest thanks. I just literally followed every steps in this video and it worked. God bless you always!
March 2019 and it worked! Thank you man! 👍🏻
I'll Comment this again to help others who are also having this issue! When you pull up the profile list what if there is only 1 bak. file with your user and no other copy of it. The list just goes to 1000 (being my user) 1001(user update) 1002(user update) 1003(user update) 1004. What is the fix for this if you are not seeing a copy of your user? Again THUMBS THIS COMMENT UP FOR THE PEOPLE WHO ARE STILL LOOKING FOR A FIX!!! THANKYOU!!
Its been 3 years and no response...why are we still here?...just to suffer? Every night,i can feel my leg
I still can’t seem to find the fix for this :(
for those who have been through this problem, I've found the solution, just following the path like the video but on the next step because we only have 1 bak, do this instead...
"Find folders opening with S-1-5 (SID key) and click on them. In the right pane, you should find the user profile. Use ProfileImagePath for it.
Select the right SID key that you want to delete from the left pane. Just delete it, then close the window.
Now you can reboot the computer when you have deleted the SID key and a new profile will be created by the system when you logon at the next time."
it works for me, hope it helps you.
For most people F8 doesn't work so press esc when you start it up and go to Safe Mode from there
Kristian Resh Ben Türkiyeden Cihan Ne Dedigini Anlamadim Ama Senin Yaptiklarini Tekrarladim Oldu Cok tesekkurler ❤
Kristian Resh tysm 💙
Both F8 and Esc don't work for me...
Colonel Kurtz me either ... did u find another solution??
The Bronx Hippie same. Just happened to me this morn
Thank you so much from the other side of the world! Nice to hear a helpful Brit voice again! Had to replay bits ten times on my phone scrern to get every detailed step but that does not matter. We got there. So grateful. We will never know how much stress, anxiety, anger, arguments or tantrums this might have saved let alone costs in taking it to a pro. Thanks for your altruistic share.
2020 and it still works! Thankuuu I can't express how grateful I am. I have spent so long trying to get back in and was in the verge of tears because this pc was my grandads. I subscribed and liked! This video was so easy to follow and simple. If u need a video then choose this one! Im so happy and I can finally get back to work on my projects 🥰😊😄🥳❤️❤️❤️❤️
Why when I press F8 not happening this to go to safe mode?
@@imax5498 you have to keep pressing it and it will eventually show up.
The most user friendly clip I have ever seen and it worked!
+Howard Rostron Thanks
An didnt delete all your Data? Im scared cause some people say everything was deleted After they Followed These instructions
+Jonas Muser No it doesn't delete data at all. It only enables you to use your username again
+Ole Hanberg It deleted everything, documents, photos... It's like a factory reset. I hope I can retrieve it all.
+Rita Kelley the changes made in this video shouldnt cause this type of problem. My guess is that something else happened that deleted everything and prevented you from logging on. You can however possibly recover most of your data. Try going to someone who knows more.
Omg u r awesome.... I first time got successful to solve these tech issues all by myself just by watching ur video
We learn something new everyday, glad you got it solved.
7 years on & this Video Saved me so much heartache. Hero 😀
I've been trying to figure out how to fix this and my friend (who knows plenty of computers) said he'd have to reboot and format it. You saved me with this. I would have lost all of my files! THANK YOU!!!
Thank you SOOOOOO much for this video!! I got this error message this morning and did a bit of panicking because I have a lot to do on the computer today. I am pretty computer illiterate other than knowing how to turn it on and do the very basics, so I had NO idea what to do. I watched your video on my phone and followed all the steps -- it worked perfectly! THANKS AGAIN!!!!!
Me too...
Same here!!
Same here; thank you, thank you, thank you!!!
This was very helpful. I watched right along on my iPad while fixing the computer. Thank you so much for making this to help visual learners a like me.
Isn't Tech Great when used correctly?
Me too, I can't believe I am back in, it took just over 10 minutes to get my computer back
Same here very easy to follow
Same lmao
It was really helpful, I followed the steps and My laptop worked perfectly, Thank you so much👏
30 August 2019 and it still works. you the man
OMG!! you have no idea man! A million thanks! you just save my computer. years of memory stored and I thought I was going to lost it all!! you have no idea how thankful I am !
that is exactly what I said... I am glad in this day and age people can share in such an easy way ... do you have any idea why this happens ?
+atlive1 think it only let's you logon a certain amount of times before it won't do it anymore, hence the bringing it back to zero
😊
Jo Hackett I haven't noticed that yet since I've used my desktop computer only once since then. I use my laptop for most of my stuff, but on my desktop I have memories, pictures, music etc. I may have to buy an external HD and transfer everything. did that Happened to you?
Thank you I used this method to fix my mothers laptop now she thinks I'm an awesome hacker or something :D
tkrisz11 lol
tkrisz11 lollllllllllllllllllllllllllllll.
Ckim
No faff, just straight talking and clear instructions, just what I needed. Sorted!
Just used this for my 82 year old grandpa's computer. Thank you
It still asks for the password even in the safe mood ☹️💔
Safe M oO D
Sane
credit were credit is due thanks a million man really appreciate it!!
+David Nangle Cheers, have a good weekend.
+Britec09 help me pls, error renaming key, what should i do?
I had the same thing.
It worked!!! Thanks a million!!!! =)
I AGREE...tried it first time and worked! would have cost a lot taking everything in to shop and get them to do it!
Thanks a lot. Last night I was able to solve the problem following your instructions. No issues at all..all my files were saved. Kudos.
I'm so grateful! I had already resigned to the thought that I had lost all of my documents. Thank you so much.
if there a word better than THANK YOU , you deserve that one .
THANK YOU SO MUCH YOU WERE EXTREMELY EASY TO USE AND YOU FIXED IT THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :) all smiles
You are awesome for even putting a video online. I say this because I watched like 3 or 4 other videos and they either went too fast---or had their cellphone cameralight shining on the screen where I couldn't see the instruction. A million Thanks.
+LaTosha Stanfield You are awesome for even putting a video online. I say this because I watched like 3 or 4 other videos and they either went to fast---or had their cellphone light shining on the screen where I couldn't see the instruction. A million Thanks.
You are a life saver.. This is Oct 23 2020 and you just helped me fix this problem that just appeared on my laptop this morning. God bless you. I was so worried, followed every step and it worked perfectly. Much luv from Nigeria
This is amazing! I just tried turning on my 10 year old lap top that hasn't been on in about 4 years, and this error message came up. This video helped me get back into my profile so I can use my otherwise still great shape laptop. The instructions were unbelievably easy to follow. Thank you so much!
Magic geez, you just got me out of a whole heap of trouble.
Alexander Baron glad I could help.
Computer won’t even register I’m
Pressing F8. Can’t get anywhere or do anything
thomasdotd did u ever find a solution... I’m having the same problem
thomasdotd i just fixed mine f8 and f12 did not work!!!!, i had to restart my computer at least 30/50 times using the restart button or buy pullin the cord out of the wall, after that i finally was taken to safe mode, ...once i was there the reg edit file would not open.. i decided the best corse of action was going to the control panel and then resetting my computer to a later date which i chose to be august.. now my computer is running fine
U gotta press f8 multiple times dont hold it
For Those people using HP laptop and F8 is not working. use shift+delete ( hold press shift or press delete multiple times) and then a window appear then to boot press F8
@@TheBronxHippie damn don't do that, you will fry your hard drives.
The world needs you, sir. All the steps are clear and really helping me! You've deserved a nobel awards as Windows Tech Support!
This guy is genius! I couldn't log in and these instructions were so easy to follow... This video was spot on! Problem solved. $100 plus saved by not having to deal my computer into the repair shop.
you sir are a life saver, this happend to my computer for the first time in 5 years since i owned it and your easy to follow steps work, once again thank you and will now sub, any idea why the computer done this???
I just updated gimp and now i got avast anti virus software...it happens if a anti virus fire wall blocks some processes
Can't login in safe mode either. Ideas?
If you are using amd, come out of the initial boot up menu then immediately press f8
I had a Profile Service service login error message. I clicked this video for assistance. Followed every step and then, problem solved. A million thanks!
When i open my regedit, there's nothing in my profile list, what should i do?
I did all the steps and when I tried to log back in it did the same thing as before, can you help me?
I had this problem too just restart it and dont exit out of the list of files
@@rowroboat what do u mean?
veryhelp full this just happend to my laptop im a music producer i thought my computer crashed thanks for the help it worked and i still have all my files
#T-zillaTheMartian could you send some links to your music? I need new music to listen to.
#T-zillaTheMartian same man, i got so scared i lost all my stuff and unfinished song files
not a believer, but god bless this guy
T-zillaTheMartian Thank You for this!!!!! A step by step clear explanation of what to do! A++++++. Problem fixed!!!
Thanks team, it helped a lot to know how to solve this problem
i fixed it it but i lost all my photos??? how do i recover them?
Thanks so much for this video. My sister had this problem with her Windows 7 computer. Helping her, I found your video and since she lives in a different part of our city, I walked her through the video over the telephone. She made a mistake and completely deleted the bak file but was able to retype the correct file numbers and follow the last two instructions and rebooted and was amazed that her computer restarted correctly. Thanks again!!!
Thank you so much.. my computer is normal again.. if you are here.. i will hug you with full of tears 😍 thank you.. hope you always healthy and happy everytime in ur life..
there is no longer issue to go into safe mode just check your internet connection wether it is connected or not and then try again
I tried what the video said but did'nt worked. When I read your comment, it was the job that got it done. Thanks.
How do you do this on windows 10?
^
Got a problem. I got 2 folders too with one .bak but, one is assigned to users\TEMP and second one to name of my profile and then i got some other folders assigned to HP. What to do then? Just remove that .bak that is assigned to my name?
Soooo happy! I was trying everything for 2 hours and then went to youtube to see if someone made a video of it! You were the first to pop up and it worked!! Thank you so much! There was so many work stuff on this laptop that I couln't afford to lose👏
In both folders, the one with .bak and the other one without .bak, the RefCount file is missing. Could someone help me please ?
TheFAaAaAaAaA you can make a new DWORD(32-bit) file and name it RefCount, then set value to 0
THANK YOU! Followed step by step on my laptop to fix my desktop. Well done video, quick and simple. Cheers!!!
I managed to enter the Registry Editor but there was only one .bak folder. What do I do?
I sincerely thank you for this video. It helped me get back into my pc. God bless you for sharing and helping others like me.
Thanks a millionth billionth times....I've been trying to solve that for 5 years and here lies the answer....in a few clicks...
Damn I'm excited...I thought I lost all the data....but Jeez...This is epic!!!Thanks Thanks Thanks
Keep doing that and you rock
Neha yeah I thank him too, that worked like a charm
In five years? You could have just removed the hard drive and plugged it into another computer and retrieved any data or images or anything in 2 minutes.
thank you so much for this video.. it help me resolve my mom's laptop... thaaaaaaannnnkk you..
***** hahaha.. yesss.. so true.
***** Just to let you know I'm a mom (45) and I know a lot about computers mainly because of great teachers like this guy. i've repaired laptops, fitted in new mother boards, fans, batteries you name it i've done it. So best not to generalise! :)
May God bless you iraj.
This is great. Your video is very clear - I followed all the steps and it worked. I am so grateful that some people like you put this kind of stuff on the internet just to help others. Thank you so much!
FIRST THANKS A LOT, 1000 TIMES.....'
I was abourt to get crazy, suddently I could not load My user profile and I tryed to repair, and all kind, after what knew, but nothing help..
then I borrow my naighbors laptop, because he said, if I have problems, I go on youtube and find a "helper", so I search on my problem, and you showed up, and I simple just followed you step by step, and when I reboot my computer, it was back in normal , spo thank yo9u very very much, you have just been my favorite IT help from now on
Kind regards from
a happy dane
Britec09 sir, on the profile list file I don't have 2 files with the same name. I only have one can you help me?
same with me. Help
Same 😭 what should i do, did you fixed that already?
Same
Any solution for this please
mine doesnt have .bak in it help me plesse
Anuradha 360 same
Anuradha 360 means you have no error, you’re currently in safe mode so just restart your pc and log in, fixed
Anuradha 360 when your PC starts press F12 and then press ESC and last press F8 your issue will be resolved
SHUT UP
My IT is off for the day. He will be proud I fixed the issue with your help. Thank you so, so, so much!!
Bro if i could buy you a drink i bloody would!! 2021 and im still using my vista pc cos its never steered me wrong and i dislike windows 10. Had this problem today and you just saved my ass!! Thank you so much bro. Youre a godsend!!! 👊🏾
Pls help there's no regedit showing up huhu pls help 😭😭😭😭
Thank you so much! This video was simple and saved me tons of headaches.
Dave Cook Glad I could help you solve your problem Dave
Worked just as he said - followed his instructions step by step and my profile loaded properly. Thanks!
I am very bad with technology but I managed to fix my laptop with the help of this video. Thank you so much!!!!
May 2019 thanks for the video got my computer up and working (London)
For some reason my computer doesnt go to safe mode what do i do now?
'Αναστασια Α.' Turn off the computer at the plug. The way I had to do it. Refused to let me into safe mode any other way.
just press f8 after u turn on the computer
Are you using Windows 10, or 8 or 7?
Slavi Stoyanov windows 7. But i go it fixed. I turned my pc off at the switch to get into safe mode when I turned on again.
I had the same problem and realised that my F8 button wasn't working. Press F8 hard enough or connect to an external keyboard and try again. It works!
Thank you, sir. Today is April 3, 2020. Following your instructions precisely just solved my problem.
i am from Philippines, i don't know how to thank you for this solution, so i will just subscribe and notify myself. thank you so much sir.. God bless you po
Thank You very much for this video, you really have saved us time and money....cheers and all the best !
You're welcome mate.
This video is really amazing...thanks for uploading
Crazyyy me ayeeee ARMY! hahaha i hope it works on my laptop😅
Kruzette Dela Cruz yess it does work...try ir out ARMY!!
Crazyyy me ARMYYY 💙💚😍
Tried this and still the same issue
So we logged in to the machine with "safe mode with networking" open ncpa.cpl and removed IPv6 from network card and it resolved the issue
This video seriously saved my laptop I tried everything and nothing worked except this. Thank you so much!! You are a genius.
when a choose Safe mode this have a failed logon again
Same
Will this work on Windows 10?
Yes
This is my first comment on any of youtube video to just say thank you. this video helps me a lot.
THANK YOU for this video! I followed your instructions and am now getting joyfully reacquainted with the Administrator side of my computer. 🙂
Thanks man
You're a saviour
when I click f8 it does nothing :( please help
spam f8
+Kid Eden did not work either
+Daffa Tritama just hold down the power button and then turn your pc on again, it should give you the safe mode option
+Maurits Wurzner didnt work either
Syuhadha Kakashi worked for me, just Google how to start Windows (whatever version you have) in safe mode
this helped me, was able to log back into our profile, and I could see all our documents and photos. Thought I had lost it all again.
Just one question, if I have changed the .bak file as the current file, does that mean I have no backup now?
thanks for all your help
When I boot up with safe mode, it still goes to the login screen. When I click the account to sign in (even with no password, it gives same issue)
Have you found a solution?
oh my god.. its work ! thanks a bunch for this video. this is extremely helpful
You're welcome.
tried the whole process still getting the same error message
and can't create a new user in safe mode
Adithya Ananth same problem
Fantastic! Not only saved my laptop and expense of buying a new one, I've been able to recover all my children's photos! Awesome help!
Still need help - I cannot even get to this screen you have above. When pressing f8, I am taken to a small screen that says SELECT BOOT DEVICE. There are 4 options...sata sm.. or...st31.. or..generic multicard...or enter setup. Nothing happens when first 3 choices are clicked on. Enter setup takes me to the ez bios area.
Which key we have to press for Safe mode f5 or f8 for Windows 7
F8
I keep pressing F8 but if doesn't work for me.. any tips?? Thanks
Try ESC
M8
THANKS A LOT!!!!!!!!!!!!!!
MAN I THOUGHT MY PC WAS A GONNER. IT WOULDNT EVEN ALLOW ME TO CREATE ANOTHER ACCOUNT. THANKS A LOT!!!!!!!!!!!!!!!!!!!
Its good to have a Guest account
DeadGamingFX I still cant create a guest account. I cant even access user control
Arcade Jacobs Well u should've made one before .-. do what he did in the video and for instead of putting ba at the end of the numbes u can delet it if u want to or put something random
DeadGamingFX oh, ok thanks a lot. Will bring back some feedback if it works.........i hope it does
ok
What If this Problem Happend Twice??
It worked for me. Thank you so much. January 2019 let's goo!
P. S. Why is this happening?
Why does this happen? Is it a virus?
no
Mrlolibre Windows bug..
Mrlolibre no my friend bug it is xd gotta fix it tomorrow so yeh
Don't worry, it's not a virus, just a bug in windows, it occasionally trips up.
No, it's because windows suck and they make shitty computers.
You’re an absolute star! Thank you for taking your time to share this. Hugely grateful to you Sir!
You my friend, are a Genius and a God send. The laptop was about to go in the bin, followed you video and YEAH! it's back. BIG THANK YOU!
Why when I press F8 not happening this?
thanks man now my dad will stop nagging me
+old bloke You're welcome, have a great weekend.
me too my dad always mad at me wtf him ...... jt works:ddddsddddDDDD
it doesnt show " User profile service failed the logon User profile cannot be loaded ", when i click a profile, it just loads then goes back to the profile selection screen.
Sameee
***** yea same. i need help.
+SWAGGALaGGAZ I just fixed mine!
+Angel Moreno how?
+SWAGGALaGGAZ Reboot in Safe Mode (as soon as you pc starts keep tapping f8). Then do a system restore.
This guy is awesome..I followed the steps and issue got fixed like magic..many thanks !!
I know this is an old video, but what happens when this is happening on a domain joined computer that multiple people log into? Works for some and not all.
When I go into this path, there are several User profiles. If I make the swap with another profile, would that not mess up the other profile?
You're doing the work of an angel. You saved me a hundred bucks. Lord bless you man 🙏🙏
Thank you sir, you've a really kind person.
Ernest Lubonja Thanks for the kind words.
@Britec09 Does the ProfileList 5-1-5-2 digits represents the accounts? how can I know what that account is? for example I have 3 accounts who had a same issues of this (the user profile service failed the logon user profile cannot be loaded)) whick shall I click?
Thank you so much! It's been months since it last worked.
Lenovo 3000 N100
11/08/2020 Sunday
even on safe mode when i enter my password it shows the same message as "User profile service failed the logon User profile cannot be loaded". how to byepass password on safe mode?
Jagan Jm did you ever figure out what was wrong? it's doing the same for me
You need an Admin account to do it, if there isn't one, maybe you can make one.
Thank you soooo much. This worked for me.
You're welcome.
Britec09 when I click safe mode it didn't open my pc it opened a black screen with a border saying safe mode did you need a DVD or a disc to open your pc?
click ctrl+alt+del and klick on the last option(starts taskmanager or something like that) then add a new task and write: Explorer,, and bamm!
I've seen this method many times, but what to do if there are no registry entries for the user that has this problem ?
Brian, you are a God among men! Worked for me March 2019. Had to restart and hit F8 while firing up to get into Safe Mode.