Tesla FINALLY Fixed My Model Y!
ฝัง
- เผยแพร่เมื่อ 17 มิ.ย. 2020
- After 3 months and 3 service appointments, my Model Y is Fixed!…mostly.
► My Favorite Tesla Model Y Accessories: bit.ly/3cFR3Gg
► Model Y Tow Hitch: bit.ly/2yc5Idp
► Jeda Dock & Charging Pad: bit.ly/3bJPSUY
► Teslcacam by Pure Tesla: bit.ly/3e6ja1Z
► Model Y Paint Issues: • I Fixed Tesla’s Terrib...
► Receive FREE Supercharging credit when you order a Tesla using my referral link ➡️ts.la/ryan51525
► How I Film My Videos: amzn.to/30lwfi4 , amzn.to/2slSKqy
► How I Film Drone Shots: amzn.to/2NkEDc9
► How I Record Audio: amzn.to/2uCOPWV
► The Mic I Use: amzn.to/2QJM130
► Try Audible and Get Two Free Audiobooks: amzn.to/39Zlp5E
► Try Amazon Prime for FREE: amzn.to/30dM2ze
► Try Robinhood and Get a FREE Stock: join.robinhood.com/ryans845
► Exclusive Bluehost Web Hosting Discount: www.bluehost.com/track/ryanshaw/
In my last video, I detailed the experience I’ve been having with my Tesla Model Y, Model Y Issues, and Tesla service. Tesla is known to have less than ideal quality control, and this is still an issue on their newest car, the Model Y. Ultimately, I’ve come to this conclusion: The Model Y Was Released too Early.
After delivery, I started noticing issues, and more started popping up as I drove the car.
I had Model Y Paint issues where the paint was missing in a couple small areas, the Model Y rear seats were not aligned properly, the trim on the roof was loose, the front trunk was having an issue saying it was open, when it wasn’t, the window didn’t roll down properly and caused a gash on the trim, the head rests squeaked with every bump, the rear seats rattled, the drive side window rattled, the front headlight had this issue where you push on it, and it gives a little, and the car has a general settling sound.
For the rear seat alignment, Tesla said they did not have a fix for it since it is a brand new car.
y windshield needs replacing (got hit by a large rock).
Well the day I posted that video, the issue that the front trunk was having came back in full force, making it incredibly frustrating to drive the car.
It was popping up and flashing constantly. And then, anytime I would go into autopilot, it would force me out of it.
Ultimately, after my experiences so far, I feel like Tesla just released the Model Y too quickly. They need to hit sales and production numbers, and it was exciting to see them actually beat a deadline, but the Model Y wasn’t ready.
I brought my Model Y in a third time for service.
The next day they called, detailed the fix for the front trunk bug, and let me know that they sourced the remaining parts for my future appointment, including the windshield, from other service centers. They expedited all of this for me since they understood how frustrating it is to keep coming in.
The next day, I picked it up and they walked me through everything.
First, and most importantly, they fixed the front trunk bug. They said it was an issue with the front computer. They fixed it, and I’ve driven the car quite a bit with no issue. The Model Y Front Trunk also latches much better now.
Second, and secondly important, they fixed the rear seat alignment! According to them, Tesla had just pushed out an official update to the seats themselves that week.
Tesla is now making the Model Y with the corrected seats, and they are shipping the fixes to service centers.
Next, there was some glue residue coming off of my B-Pillar, and Tesla replaced the pillar entirely, since that is what needed to be done.
Third, Tesla fixed the trim coming loose on the driver side door.
They actually fixed the whole headliner, around the car, which was a little loose and now it looks great.
They also re-aligned the liftgate, and the hood. These were issues I had never mentioned to them, but they adjusted it, and it definitely looks better than before.
Then, there was one issue they pointed out to me. A piece of the plastic in the trunk space was coming out of place a little. For this, they didn’t have the part, but said that mobile service will be able to come fix it.
This experience with Tesla service was fantastic.
I drove away from the appointment, and of course noticed that the rear seats still buzz a little. I honestly think it’s a design flaw. The seats are now in alignment, but with the 60/40 split, the material rubs together anytime you hit a bump.
I also mentioned to Tesla service what I had heard on twitter and from Sandy Munro, that Tesla had recently added insulation pieces to the Model Y AC unit and heat pump. Tesla service confirmed that also within the last week, Tesla has made this fix official on the Model Y.
Once I have all of these fixed by mobile service, I think the car will be how it should have come. According to Tesla service, these Tesla Model Y production issues are common. - ยานยนต์และพาหนะ
![[TH] VCT Pacific - Playoffs - Knockout Round // TS vs T1 | PRX vs TLN](http://i.ytimg.com/vi/23EjntCWm_g/mqdefault.jpg)
Receive FREE Supercharging credit when you order a Tesla using my referral link ➡️ts.la/ryan51525
SC has warped into QC for Tesla, that's just plain bad. I'm not sure if I want my car at this time yet with so many issues.
Thanks Ryan! How do you feel about the Red paint? As a color choice?
how much is that credit for?
Elon had to have it built in the Bay Area....
I see what you're doing... You're stealthily getting a new new car part by part... 🤓
Johnny cash style
Story of a Tesla
I called and put my Y on hold to pick up in November. They will totally defer your order. That helps with two things, working out the bugs and a sizable down payment! I’m glad they took care you Ryan.
Had no idea this was an option. I got a text to pick up my car at the end of the month and thought it was too premature. Ended up canceling the order. Lost a $100.
Thanks! Now I know I have this option. No way I can accept defects like this so I’ll let other lucky owners get theirs first.
Isn't there a general "Don't buy the first model year" rule?
Yup, thats always the case with any car. Regardless if its gas or electric, the only exception to this rule are Japanese made cars as their quality of craftsmanship is their pride and joy.
At this price point its inexcusable. Looks like they haven't learnt from Model 3 launch.
Don't get me wrong. I like Tesla and I want them to be successful, but this quality control issues will turn off some potential buyer.
Mas'ud Siswakusumaatmaja facts I was considering this car but seeing this , nah can’t do it
@@Mike-wc3jo A Y will almost certainly be my next car, but not for a couple of years.
Exactly every new car model has issues the first couple years. Wait until those are worked out before you buy.
I got my Model Y on 6/17/2020 and it was manufactured 6/14/2020 and it did come with an insulated heat pump and the rear seats are aligned. The car is just about perfect honestly. Glad they're getting things worked out.
master mike great to hear... mine is about 10 days away
Ryan, I've been following your videos and they've really been helpful. I ordered my MY on June 2nd and have a scheduled pick-up next week, on June 25th. I am hopeful that most (if not all) of the issues you have faced will have been taken care of before next then! If not, I can handle a few of them, and look forward to my new wheels.
You're lucky to have someone call you daily. I've had mine since March and fortunately only had superficial issues. They have horrible communication skills/customer service. I've had 3 mobile service appointments and the guy that came was awesome. I brought the car to a service center once parts finally came to fix the paint issue. The lady that greeted me asked, "You've had this paint issue since you got the car... why are you just bringing it in now?" 😑. I said I put all the issues in the app, had three mobile service appointments, and just followed the instructions on the app. She then accused me of scraping the paint and that pissed me off so I got her supervisor to help me. I asked why would i want to damage a brand new 70k car?? He said he would have their body shop examine it. Turns out the paint didn't bond with the metal or whatever. She was nice from that point on. They postponed the eta 2x without telling me or updating the app. Friend that has a Tesla 3 and a LWD Y told me thats just how they are. The car runs great, I just hope I don't have to bring it in anymore. 🤞🏽🤞🏽🤞🏽
Wow, that's so bad
Same here
Bought a model3 in July 2019.
Front bumper was damaged due to headlight change at factory (I live in Europe). Took 3 appointments and 9 months to get it replaced. It's pre painted...so now I have a noticeable color difference.
Headliner at the back was loose. Tesla didn't fix it correctly. Was fixed by my detailer.
Chrome trim piece was out of alignment. Got fixed in first appointment.
Charge port was way out of alignment. First response was 'within spec'. After some intense debates, it got fixed.
It took me 3 appointments and over 9 months to get everything fixed. Biggest problem, communication. Was in the dark about progress the whole time. No possibility to call and mails were unanswered.
Also took so long because of internal communication problems between Delivery and Service.
The car is great now. Drives like a dream and with the corrected paint (state was awful), it looks the part too.
I picked up my model y on Tuesday, and I have none of the issues that you had, which is a good sign. The paint looks perfect to my eyes. I'm really really pleased with mine. 19 inch wheels allow for a better ride imo and still handle great.
I think it was your best video. Thank u so much for the honesty . I have a model S I bought 3 yrs ago n never had any problem .
Thanks Brian . You Rock 🖖
This is exactly why I went and pre-ordered a Mustang Mach-E. I figure if I'm going to roll the dice amd pay $60k+ for a brand new model car, i am probably better off going with a company that has been building cars since forever, and has dealers all over the place to handle any concerns that crop up.
I absolutely love what Tesla is doing, I love that they pushed the auto industry to get off their ass and start building the types of cars consumers actually want to drive, but all of these quality control issues are a major no go for me, and I would be beyond passed having a laundry list of issues that long on a brand new $60k car! I mean that is just unacceptable.
Hopefully I'm not opening up an entirely new can of worms myself by being one of the first to adopt an EV from a company like Ford that has not been making EV's, but in my mind the tech stuff is likely fixable via software updates, and the actual "car stuff" is likely to be done right the first time by Ford since none of this is new to them.
Also what's with complete lack of analog buttons and knobs, and levers on the model 3 and Y?? I mean you need to use the display to open the glove box??? Common, thats just silly and overly complicated. Also what happens if the screen goes out and you have just the one display, no gages, no speedometer, nothing... That's just silly and overly minimalist in my opinion, and as much as i wanted to love the 3 or the Y, I just couldn't pull the trigger and live with these things so I'll take my chances with Ford.
100%. Tesla did a great job bringing EV tech to the masses, but they're going to be a has-been once all the OEMs jump in next year.
would agree 100% on the interior being way to minimalistic for my taste, can basically replicate it with a wheel, ipad and a 2*4 piece of wood. i'm a simpel man, i see buttons, and i like to push buttons xD
People keep talking about Tesla like they're the Apple of cars. I've been saying for years that in reality they're the Blackberry of cars. Blackberry only made phones, and helped push phones that could do email and a bit of internet, more than just calling other phones. Then, companies like Apple, Samsung, etc that had been making electronics for years came and took the market. Blackberry sunk into a bottomless pit.
Tesla pushed the EV market, yes, but the cars are ugly, there are so many issues, and their boss is an absolute prick. When car manufacturers who know how to make cars take the market, we'll see if Tesla remains the highest traded car company for long...
Don't hold your breath, just Google F150 problems and that'll snap reality into focus. Ford doesn't even build the highest production volume vehicle on the planet reliably, how are they going to build their first electric vehicle any better than Tesla?
Crazy that such an expensive car comes out with this many issues. I love my model three but as an engineer they really need to work on those issues
Yup. I agree. I like Tesla. But I wouldn't be getting any until they resolved their fit & finish issue.
Most first year cars for any company has issues. Dodge has alignment issues, paint issues and rattles. It ain’t just Tesla.
every car brand and model has recalls its nothing new and not limited to Tesla
@@Avg_Vet Dodge has issues on every vehicle they release. It doesn't matter if it's first year or not. Quality control isn't on the top of their list and a lot of American buyers are under the impression it's "normal" Paint is a good example of cost cutting. SERIOUSLY, Paint doesn't fall under "first year release" technical issues. Paint has been mastered by a lot of car companies for years now. Alignment? Really? I can understand computers throwing error codes, or panel adhesive issues on a first year model.. but paint and alignment is some stone age level quality control.
Built in USA.... That's very normal
Thank you for sharing your experience, as someone looking to purchase a model y in the future I really appreciate your honest review.
My MY was delivered in March and thankfully I didn’t get any of these issues. Hope all of your issues are now fixed Ryan. I’ll check the AC/Hear insulator info you mentioned in the video. Thx for sharing that. Keep these great videos coming.
We so need input from experienced users like you. Professional reporting. Much appreciated.
Glad to hear your issues are finally getting corrected. Thank You for your well done videos. 👍✅
Excellent review, thank you for all the details and the stellar B roll to show each problem before and after.
Ryan, thanks for providing visibility into the problems and fixes you've been going through. I have a Model Y on pre-order (actually almost ready for delivery), but I'm very hesitant to take delivery because of all of the issues I've been hearing about. Really appreciate you taking the time to share your experiences!
I can't afford one yet and this video makes me feel better about waiting another year to get the sweet Y. You gotta give it to Tesla Service Centers which have to deal with a prematurely released car. Kudos that they went above and beyond to fix it. They are not the factory and it is not their fault so kudos!
Hey Ryan, so glad to hear the majority of your gripes are fixed. Looking forward to your final thoughts after your next mobile service. Fingers crossed this will be it and you can go along loving every bit of your car! Great video as always!
It’s great to hear various things for me to check and stay ahead of any issues. Thanks for passing this on. Day 3, seats are aligning in rear, car is quiet inside, minor rear hatchback alignment issue. A/C definitely making noises from outside.
Moral of the story:
Wait a year before buying a new Tesla model
My 2018 model 3 has 20k miles on it and has had no service done whatsoever
Unless you can afford it, the founders of Tesla owners don't get enough credit. Their investment is for the greater cause.
@@Albanianator the founders were kicked out by elon musk as he likes edison more than tesla....
@@ethanlafontaine6045 basically you telling me the real founders of tesla aint even at tesla anymore.
If everyone will wait - no point to wait
I agree and can confirm pro. Other than cracked windshield and rear glass, I never had a service appointment for any defects found in my SR M3 2019
Got my Model Y June 11. So far no problems yet, even the paint was good. Took it to Union detail and got the front PPF. They looked over the paint and they were surprised on how it looked. Driving to Chicago next week and looking forward to the trip.
Hi Ryan. Thank you for the video. I am taking delivery of my Model Y tomorrow, and I will be looking for all of the defects that have been highlighted by you and others. I have already had two conversations with the delivery folks to alert them that I am prepared to reject delivery, so I am keeping my fingers crossed that the factory shipped a car without the problems you have seen, and that the service center will be thorough in prepping the car for me. I will let you know.
Great update, Ryan! I had to cancel my order in March for my Y but when these quality issues are in the rear view mirror, I'll be reordering it.
Picking mine up this weekend! Hope it has all the updated and fixed features..😬
good luck, I will be ordering mine soon, trying to time the delivery right in the middle of the quarter, because issues seem the worst at end of quarter pushes.
Pls keep us ups if your new one has the same problems
Pomona is my service center as well. Good to hear they took good care of you. Had the same experience with my M3. ... you didn’t mention anything about the windshield. Did they take care of that for you or was it an expense?
How was it? Mine is getting here in a few weeks.
Why are you guys still ordering with all these issues? I really don't get it.
@Ryan. I will wait to buy. Thank you for your honest review. In these covid times this sounds very frustrating. I am your fan!
Hey btw did they fix your Y’s general settling sound?
Amazing Content! Easily my Favorite Tesla related channel.
Dude, you are my hero! I constantly use your videos to inform my service visits.
thanks for the video, going to wait a couple months now to order mine... or just get the 3 🤷🏻♂️ Hope you have better luck
I picked up mine at the end of April, the only issue I had was the misaligned trunk, and window seal. Also they replaced 4 tires because two was out of round. Great car, love it!!
The squeaky seat gets the oil or something like that. Thank you for your info. I would hope that by the time I get my model Y all these bugs will be fixed. Keep those updates coming. I appreciate the details.
I’m currently on my 14th service appointment trying to fix issues i had with the model 3 2019 from day one. You will be making many more videos of issues to come. At least your service center seems much better than mine.
A well done and fair video. Glad to hear that it is working out for you.
Thx. I am picking mine up today and will review some of those items for sure and make an appt right away.
Thank you for being so very honest. Hopefully you have helped Tesla see where the problems are. You channel is great.
Mine comes in a week. Thanks for the unbiased review. Very rare but exceptional.
Yes thank you, you can be a fan of Tesla but these fanboys who overlook everything just because "Elon musk is God" lol. Don't help Tesla be accountable and strive to improve
J P Very Very true.
What spec did you get
@@andrebueter8886 Performance with 21inch wheels.
Oh man, so sorry you have had this experience. I was so pumped for you to get this car. I have a Y reserved and I keep pushing the delivery date out 3 months because of experiences like yours. Hoping this is it for you and you never have to deal with service this much again!
Been following your Model Y issues with great interest. We have a problem with the rear seats, mainly the driver's-side seat will not fold down using the buttons in the back, unless you fold the right side first. Took it to Tesla service and they also told us they didn't have a fix yet. Didn't realize until I saw your video that, just like yours, our rear seats are also out of alignment. This may be causing the problem with the left side not folding down. Anyway, glad to see you got a fix; will try again with our service center and see if it can be fixed. Thanks for all you do!
I'm glad to hear your issues were finally handled. I have a 2018 Model 3 AWD long after the first 6 months of deliveries.... I had some minor issues. Nothing for paint. I didn't have anything with trunks or alignment issues. Some scuffs on trim and window of passenger rear side. A small triangle shaped trim at the passenger mirror stuck out and was loose. I had some software bugs with AC. I had after a while a crack in rear window at the defroster. Beyond that I had a very reliable experience. They do learn quickly and fix things. Some of this is based on the contractors making the parts and simply needed more QC before putting on a car. My service experience all in all has been good. I've heard others not so much but talking with other owners the local service center is above average. I love my car and after 45k miles in 1.5 years it's held up great. Not to mention my FSD computer swap went flawless in a couple hours and updated a few other things that didn't cause me any issues like charge port dead pins.
I'd still recommend a Tesla though preface any new model car or design change from any make will have issues. In general things do get fixed and as long as not by some rock or obvious damage usually under warranty and no cost to owner.
Good to know. I will wait and get mine by year-end.
Thanks
Good that you got it fixed! I ordered my Model X today
I’m happy that you produced a balanced video that didn’t hold back on the facts. Goodonya. Good to see you, hope you have many gigs scheduled.
Im glad to see the correction of your issues. My Model Y is due the first week of July I will use your reported problems to guide my initial inspection. Evan the possible problems have not dampened my enthusiasm to get the car.
14,001 here. MYP/PUP. Tow kit. Hoping a lot of this has been worked out on the newer ones. Delivery is June 29th. Great video.
So happy to hear that they have a fix for the frunk and rear seats. Sorry you had to deal with the issues but thanks for taking one for the team!
Glad you got everything straightened out! Hope you enjoy your "new" machine!
Would totally not take delivery of this car with these issues. You have amazing patience. Thanks for sharing this!
I have been watching your videos for some time and they have helped me through my journey of deciding to get a Tesla and deciding on the Model Y. I ordered a LR AWD in February and got the text that I could take delivery this month or delay it. I decided a last week to delay it until January of next year because of all these little issues that seem so common. Based on this video, I think I made the right decision.
It's informative and encouraging that Tesla is actually creating and changing parts to improve the "beta" version already. I am hopeful that in six months even more improvements and fixes will be delivered from the factory with better fit and finish.
Thanks Ryan for your videos. Very disappointing to hear that MY has all these initial problems. Your video and others I’ve seen prompted me to cancel my order, which was already scheduled for deliver on July 1st. No need to hurry, and definitely plan on getting it down the line when they fix these issues for good!!!
Your videos rock! I do plan on waiting until summer 2021 to buy my MY. I do believe these early models will work out the bugs for later deliveries. They shortcutted the mass production to sell more vehicles. Thank you again.
Thanks Ryan for posting your experience. I take delivery on 6/25. Will post any issues that I find here to help others.
Thanks for keeping us posted!
So sorry that you had to go through this... I watched all your videos and know how excited to get the model Y. Glad a lot of them were fixed ... Hope the rest will be fixed. Your experience will make model Y / Tesla service center & Tesla much better though :)
Thanks for the video, I picked up my M3 2020 and it had door alignment issues here in New Zealand so they will be fixing it. So it stills happens.
Good video. Nice to see you received that many fixes making your driving experience much better. Pushing thumbs for you to recieve all missing, too. Let us know the progress.
Tesla definitely saw the video, but it appears they fixed issues that other tesla owners were having as well. Thanks for these videos!!! Keep them coming!
@harry camper They do have the time. Trust me. I was there.
I have an order for a model Y in Canada. I am putting it on hold for now. Thanks for the honest assessment. I am putting it on hold for now.
Great info Ryan thanks.
With all the issues you’ve had, you still love your car plus still believe in Tesla. Good enough for me I will order the Y.
I’m waiting to take delivery this week. I’m getting excited and nervous at the same time haha. Your videos are very helpful I watch all of them! Maybe a fix to the buzzing of the backseat is extra weight. Aka a car seat with a baby Hehehehehe. Thanks for all the tips! Hope all the issues get fixed finally!
Great vid btw. Gives me things to double check on my MY. I got mine about 2 weeks ago and most of your issues are non-existent on mine. I do have the loud AC issue (isn’t audible inside but only outside when on full blast). I also had a loose cable coming out of my front-right wheel well. I schedule a mobile service and they came and fixed it within 10 min and the specialist was nice/timely. The front bumper is already chipped from one or two rocks and that’s pretty annoying. The place that tinted my window said they used cheap paint, hence why it chipped so quickly/easily. Besides those things, car has been awesome.
Thank you for the review and this follow-up video! I am now pretty keen on getting a Model Y (instead of the X), but it sounds like I'll be better off waiting a year before buying to have them fix some of these issues. That works out great for me. Thanks again!
Ryan, thanks for the great info! It's helping me decide when I should buy a Model Y.
Ben Sullins (TH-cam Teslanomics guy) was also having problems after delivery. His wife bought one that was made after Tesla reopened. Some of his problems are the same as yours. I hope he sees your videos. Keep up the great work. Give your wife a kiss from us. ;-)
Short, sweet, to the point. More reviews need to take notes. Great videos dude!
Montreal delivery starting June 27th!! My appointment is on 29th. So excited but a bit worried about all these issues 😬😬
Got my Y a week ago. Some alignment issues (rear hatch, charger port door, interior trim, etc.). Have appointment for next week. Hope your recent good service is normal and not just because you’re TH-camr Ryan Shaw. Otherwise I LOVE the car. Thx for your MY content.
I think you're right... the Y came out too early. They were trying to hit Q1 and Q2 sales #s and quality suffered. I think these are growing pains but it's good to hear that the service department is taking this seriously and and going the extra mile to fix any issues.
Well they attempted the actuator and latch replacement for my frunk. Got the indication and warning before I got back on the highway. I showed them that part of your video and they are investigating that route. Thanks for the heads up.
Attempt number two and still not fixed.
Ryan, I feel your pain. Sold my beloved Model 3 Performance after only 6 months of ownership. And this was a 2019 model. After 8 service appointments and visits to 2 different service centers, they couldn’t fix squeaks and rattles that plagued my car. I met with the store manager, the service manager and anyone that would listen to me. In the end they said the sounds were “too minor and within spec” - what a shame! Just like for you, a number of “fixed” issues had resurfaced for me. It turned out to be a very tiring and frustrating experience. I have a reservation for the Model Y but I’m wary about pulling the trigger. Really don’t want to find myself in the same situation. Glad things are better for you now and I hope they fix things for real.
Aw man I’m sorry to hear that. What car did you end up going with?
Ghost227 Getting a used Macan S for now. I don’t drive much so filling gas once in a while is not an issue plus more savings on insurance as well. Might reconsider Tesla sometime next year, might just skip the Y and get the CT.
Excellent video Ryan. Nicely paced and thorough. I must comment you're one heck of a forgiving guy.
don't have a delivery date for my model Y yet but believe they will have a lot of these issues addressed because of documented experiences like yours. Thanks and I'm still looking forward to my delivery and begin charging from my Tesla solar system. Hate sending all those KWHs back to the grid for $.023.
Dude, this video is so helpful for me!! I will absolutely call them tomorrow and ask about the heat pump/AC thing. It's annoying to hear the AC being super loud. Another thing that I have been wondering: what's up with the car not having a pedestrian warning speaker? I love the fact that it's stealthy silent, but I have had people come bump into my car because they 1) aren't paying attention and 2) can't hear the car. I would love for them to retroactively put one in the car for the sake of my car not being damaged in the future because someone wasn't paying attention. ya know? Anyways, thanks dude for all you do with your videos! They are great.
So glad to hear that Tesla fixed most of the issues with your car. I agree that these are issues that shouldn't have been when the car came out of the factory
As a prospective Y customer I really appreciated this set of reviews/service updates - Thanks
You’re welcome! Thanks for watching
You do such a good job with your reviews# such honest review!
Wow! Sorry to hear that you had so many problems with the model Y I was thinking about trading my model 3 for the model Y! Now I’m thinking maybe I should wait & see if some of these bugs/problems are actually fixed! I bought my model 3 back in 2018 & except for a few minor issues I haven’t had any real problems & the service has been pretty good too! That upper pillar issue you described was also a problem on my Model 3 & they were able to secure that without a lot of fanfare & the other issue was just some seals where the trunk lid comes together with the body of the car, just a simple glue job & the other issue was a seal on the passenger side door, again just another glue job no big deal there, so other than that the car has been really good! However, the problem I am having now is getting the over the air updates, because for whatever reason the car will not connect to my Wi-Fi, so I took it in to the service center & they didn’t really have an answer for that, but they were able to get the update to download & I was able to install it over LTE, which is the way they were doing it when I first got the car, so ever sense they made the switch to Wi-Fi, I’ve had no success in getting an over the air update via Wi-Fi & they don’t have an explanation as to why that is the case & 2 days after I got the update installed, I got a another notice for another update, so of course I attempted to installed it over Wi-Fi & again no cigar, so I’m headed back to the service center to find out what the hell is going on with this car! Luckily the service center is only about 14 miles away from my residence, however, it’s located in the adjacent state, so I have to cross a bridge & pay a toll to get there! Not happy about that either! I live in a city of nearly 1 1/2 million people & we have one supercharger located in the center of the city inside a pay parking garage & I don’t get that either! SMFH! 🤷🏾♂️🤦🏽♂️ So I gave you 2 👍🏾👍🏾 up for content & quality & thanks for posting the video, hope to see you on the next one!😎
I really appreciate the time you take to tell your story. This will definitely help me when I take delivery of my MY sometime in the next two weeks (fingers crossed). Glad to hear the service center is taking care of your issues.
Your comments about the car ring true for most any first year production vehicle. I worked for various automotive companies from the mid sixties onward. While employed with Jaguar, I asked the lead engineer in charge of production at the the time why there are so many annoying problems with new cars (we just released the XJ6). His reply was very interesting. He told me that Jaguar would employ professional drivers to sort out possible defects. It was found that professional drivers were too sympathetic to the machinery. A change was made to incorporate members of the general driving public for testing preproduction models. It reduced complaints significantly.
Thanks so much for the video Ryan. We bought our Model Y over a month ago and are experiencing the frustration of making appointments, having Mobile Service to come, and going to the Service Center for all built quality issues with our car. Our car serial number is in the 38K one and Tesla still has not fixed all the reported issues. So far we have had issues with alignment between the glass roof and back trunk, causing the tail lights have moisture after driving shortly in the rain (Tesla didn't want to fix this until there is actual water staying inside the lights); driver door handle doesn't lack in completely (Mobile Service appt. fixed this); this week brand new issue is whenever we open the front passenger door, there is an annoyed squeaking noise. We looked at the door and its front edge (toward the bottom) was touching the front bumper edge. Therefore another appointment has been made for this. Hope this will be fixed at that appointment and hope for no more issue! Are we being punished for willingness to try something new from Tesla? We should have waited for another year!
Honest and objective. Well done Ryan
Thanks Jeff!
"They fixed my car" *goes ahead and lists a number of things they didn't fix*
Thank you for the update. I want to buy one. Too Model Y. Blue and white.
I've been getting nervous about all these issues after ordering my Model Y but hearing you say that Tesla has now fixed them at the factory for new vehicles coming out makes me feel relieved.
We ordered our MY in May but every time I saw one of your videos it makes me sooo nervous 😩 I dont want to cancel my order but so far I haven’t seen one person saying everything was ok (nothing is perfect but for $60k everyone deserves at least a great quality car)
So many traditional cars have issues kind of like this and we end up just having to live with them. We only see them make design changes when they're forced to through recalls. Now Tesla is kind of being forced to via customers, but they're actually making the changes and iterating on the designs at the factory as a result.
That being said, three months to fix those issues during COVID-19 is great. My '06 Mustang had the airbag recall (the letter pretty much said "we aren't offering alternative vehicles, just try not to crash until it's replaced"), 4 months later, my dealer said it was ready to replace and set up an appointment. I got to their service department, they told me they didn't have the part, 8 months passed with me calling weekly, and they never got the part. I ended up selling the car (disclosing the airbag recall) with it never being done. That's for a part that had no engineering changes for Ford and no service procedure changes for their techs.
Good to hear. I’m picking up my Y Sunday. The serial number is just shy of 13,000 and allegedly was built this week so I’ll check that all the HVAC insulators are installed. You remember I’m the guy who turned down March delivery due to questions over the trailer hitch. I’ll have to have that installed post delivery or via the aftermarket.
I guess things work out for the best after all.
Hi Ben
Good that the most issues are done. Hope you get all other fixed by mobile service.
Yes you're right, it's always a beta you get from Tesla at the first factory output. Same would be with the Cybertruck or Semi, so I won't change my reservation on the Cybertruck to order in the beginning of delivery. I will wait as long as I can.
So stay healthy and I'm waiting for your next video... 👍👍👍
Dankeschön für das Video.
👍👍👍🇺🇸🚐🇺🇸😎😎😎
Picked up Pearl White AWD LR Model Y in Burbank on June 14th. Drove it home, and reviewed all the TH-cam Videos on Model Y deliveries. I have not had any of the problems that the earlier deliveries have had. I specifically noted all the issues and reviewed them on the car over the last week. I have driven about 350 miles in that time, specifically testing the navigation and control systems. I have not found any of the fit and finish issues noted in the earlier deliveries. I am very happy. Even the paint looks good.
What two numbers does your vin start with
Picked up my model y yesterday. Only had slight paint issue next to left headlight and tiny paint defect near door trim. Also will get tail lights checked for slight mal positioning
Telsa definitely need to step up with the QC for their cars. I picked up the car a week ago and saw a few things that need to fix. Mobile service coming next week. The car drive great. Best car I've driven. My wife took it as well. I am hoping the Cyber Truck QC will be much better.
Appreciate the honesty. Picking up this week. Hope I get lucky.
Appreciate the honesty! 👌
That Red color on yours tho! Red's not my favorite color but Tesla makes a gorgeous red..... Happy you're getting your M.Y. sorted out! Can't wait to get a Tesla someday...
You have definitely earned my subscription. Your reasonable attitude, intelligence, and persistence make you an ideal consumer advocate/reviewer. You're doing a great service for current and future Tesla customers. It would be interesting to know how many people rejected flawed Model Y's because your videos made them do better pre-acceptance inspections.
Tesla owes you big time, for the actionable feedback. I'm glad you mentioned Lemon Law and that you'd considered selling your new Model Y. This tells Tesla how serious these problems are. Your conclusion about Tesla delivering beta-quality cars feels like an accurate description. It's just what you'd expect from Musk, as he pushes the envelope to achieve his goals. As long as there are no safety issues, and as long as Tesla fixes these issues quickly, then maybe all the fanboy/girl buyers are okay with it.
Thank you
As they ramp up production and models, the service centers ramp as well...wonder if the factories need to have a fit and finish shop that the cars go through before loading for shipment...including a track they run them around to test. Catching production issues they can tweak either with the robots or with humans performing certain tasks. I am impressed with the ‘learning curve’ they have though. They are pre-emptively fixing other things they are aware of across the board when these cars come in.
Ty for being so levelheaded, rare feature in this hysteric times
I have the same trunk open issue. New latch assembly didn't fix mine either. I know what to do next now. Thx!!
I received my Model S back in April of 2013. It was very early for an S60 with spring suspension. While I think your issues were more numerous and severe, I also had the experience of a not quite ready car. At the time, I knew I was buying from a not quite ready car company, and had no idea if they'd be in business this long! I'm still driving that Model S and still like it. Most of the little problems were fixed and I got to know one of the service managers pretty well 😁. I plan to buy a Model Y and get rid of the minivan to be all electric. I'd say, 7+ years later, despite the struggles, it is still a great car and I plan to keep it for a while.
I saw a red model y on the road today after watching Jay Leno talk about it. I live on the east coast as well so it was surprising
Picked up mine yesterday. So far so good
That’s great to hear!