Will This Strategy Work? - Norfolk Southern Railroad
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- เผยแพร่เมื่อ 5 ก.ย. 2024
- We have herd about Norfolk Southerns new strategy. It seems like this new strategy is getting further away from the PSR (Precision scheduled railroading) mindset. Based on this video they seem to be focused on customer service but most importantly their culture. We all know the culture at these class 1 railroads are horrible. Will Norfolk Southern set the bar for other railroads to fix their culture? Let me know down below.
Notice all the bright orange vests and hats with no dirt or grease? That's because they did this at the training center in Georgia. All of those guys are new trainees with little to no experience on the railroad. They have no context about how the railroad has operated up until this point. And Alan Shaw's up there lecturing them about how it's going to get so much better. A good chunk of those guys probably won't even make it out to the railroad.
The business "idea" they are following is basically a railroad version of toyotas business plan. They have been sending out tons of surveys lately and to be honest, they have been responding. Not individually but as a whole. People answered and said people need more training, so they started sending CTs back to mcdonough and lengthening training if they needed it... sometimes lol but they have been responding to these surveys. They are only so good if people speak up on issues, and I understand if people don't.
It's a toyota business model though. "Open to all ideas even from the ground floor" and it has worked well for toyota. Maybe it'll stick, who knows but Shaw is making NS be very different than the other railroads... we'll see what happens
Back in the late 1980s my employer, the Chicago & North Western Railway, had a company improvement program they called TQIS (Total Quality Improvement System). Many employees called it, "Tortured Quietly into Submission."
This video is really 35min long haha. We had this video for our work meeting and one thing that they said in our video that they don't show show on here is that they say they are going to keep their promise and not layoff and furlough any employees. I'm not sure I 100% believe that but only time will tell.
We use to use the railroad for shipments at our factory we stopped because csx takes tracks out everywhere. Mainly the one in mt sterling ky. The railroad will destroy its self. trucking is more expensive but worth it. The railroad sucks. The don’t wanna ever railroad.
PSR: productivity subverting responsibility. Nothing will change. 3 derailments in the last week and half on the yard. No department is proactive in finding and fixing an issue until cars on the ground. It’s probably ten times worse since you were there.
Yea, joey. It's hard to say which way this will take us. From what I've seen, there are some changes that have happened. But some that have gone the wrong way also. Again, I love these videos. It's been over 1 year already since i started talking to you about getting out here. And I'm still glad I've done it.
Watching with drones
2:16 the targeting part is spoken from wisdom, some of us younger guys are too naive to spot when they twist something against you to sound like its doing you favor. A little unrelated but one thing i learned quickly working with the railroad is to never do them (namely a trainmaster/mto) favors
Unfortunately these people in management know that and take advantage of it to weed out the people who aren’t willing to drink the koolaid..
Nailed it man.
@@Railroad_TalkThey know I don’t drink the koolaid, but they know I come to work when called and get my train over the road. 3 years to retire, don’t do favors but don’t shirk responsibility.
I really like the idea of you making monthly traffic videos. That sounds like a great idea!
IM WORKING FOR CSX BUT GETTING PAYED STILL BY PANAM😢! THEY STILL HAVENT GIVEN US OUR CONTRACT THAT PUTS US AT AT $40 for csx pay. Im still at $23. Everyone here in Panam is still waiting for our contract. Its ridiculous thaf we work for csx but dont get payed by them or like their regular employees
Where’s that huge trestle at :46? Damn that’s high! Awesome view!
Trainmasters no longer give out starts, for serious stuff like a derailment caused by a run - through switch no start, just attend a paid coaching session that's it, we shall see how far this goes.
Just got my physical done today. Now it's time to wait and see how many months til I get a start date. Took 3 months last time, we'll see if it's any quicker this time.
Right on! Glad to see you got closer to home! Hopefully they’ll hurry the process up.. but we know how that goes 🤣
I’ve been waiting for a start date since Sept 29 2023….. 😳
@@kristac2059 yeah unfortunately long waits for start dates seem to still be a problem. They must be hiring a lot more people cause it has been like this for the last few years
@@Railroad_Talk that’s more info than HR is giving me. 🙃 I’ve emailed twice to get the same response copied and pasted. My background is with the airlines so it’s basically the same song and dance.
Does anyone have signals test or elearning I’m in Georgia. Home terminal will be central Georgia macon. Thanks so much
Lol... I lasted 1 year as a conductor. Idk how people do it for 10 15 or 20 years let alone 30... These companies dont care about the people that walk on the rocks 7 days a week. Look at those "leaders" posing like superheroes. What a joke... So much pie in the sky talk for nothing. Nothing will change
As a long time employee of NS, believe me when I tell you, all they want to do from the day they hire you, is fire you. They want the trainmasters to be cops, not supervisors. The most important metric they have for promotion is how many people they have hearings on. I have been conductor, engineer, dispatcher and road foreman of engines. This is old culture that they will not shake off. How much money do they spend on training new employees instead of helping them improve. Example, to my best estimate NS has 325,000 dollars in all my training. Good employee clean record. I seen MANY people like me do something nominal and get a start serious. The agreement says if it is nominal then it is a talking to, not paper. Does the union get involved? Nope, as long as they are getting dues they could care less. They are useless. The culture needs to change to one of support, not ending a good employees career over stupid shit. It is so bad here that 20 year employees are quitting because they working conditions are bad enough but throw in head hunters and discipline for no little to no reason, people are over it. Hell, they have so many new hires make a trip, see the way things are and say no thanks and quit. Last I heard over 90% of new hires were quitting. Unheard of previously. Until NS figures out that they need to focus on helping employees improve and focusing on the ones that need to go, they will be under staffed and hated for the way they treat employees. They are not called Nazi Southern for no reason.
Yeahhhh the culture hasn't changed yet lol.
I do have my hopes for what Shaw plans to do and I hope he is sincere and sticks to it, especially when under pressure from those pesky shareholders.
I met him a long while ago and I asked him if we might see Family Days make a return.
He said that he likes the idea of bringing that back.
I'd love to see family days make a return.
I've got high hopes for NS under Shaw maybe we can bring it back to the days of W. Mooreman.
Here's how the real culture is "hey Train Master, I need to use a vacation day so I can take care of whatever?" Absolutely not!! We need all the man power we have!! Meanwhile, they furlough employees or don't hire enough employees!!
Yeah that’s insane.. that’s a pretty clear sign you need more man power. The STB told them, FRA their employees.. he just opened the door he said “challenge me” and challenge the “leaders” out in the field.. those terminal superintendents better tighten that ass up and hire some people lol
@@Railroad_Talk I will say I've been lucky in my career to never get furloughed and for the most part had a few great Train Masters that actually carried about their work force but I've seen my fair share of horrible train masters and terminal superintendents. They "upper management" hate to see employees have a good working environment with local management.
Just described the trainmaster in Baltimore MD lmao😂
I’ve seen a difference! The old heads haven’t “bought in” yet though. Stat teams are a thing of the past. Start programs is gone. And they specifically said no more hiding in bushes. I been marked up a year, and NS has been nothing but far to me. 3:45
With PSE in place there’s no writes ups they tell you what you did wrong and tell you the right way to do it.. stop signal violations are now under FRA rules 30 day demotion.
Really?? That’s really hard for me to believe lol. I’m not saying you’re lying just from my past experience to see such a switch is wild. Really glad to hear that cause the training period isn’t enough for new hires to learn everything and mistakes will be made.
Remember David Goode? Your average ns employee had a lot of respect for him and business was great.
As someone that has been in a large company in an different industry, they put out a similar video to this, and all of the workers knew it was a crock of shit lol
I’m glad ns is doing this
Great job, yeah challenge the CEO👍
CEO's need to be like Herb K., of Southwesr Airlines. He did all the jobs like selling tickets, throwing bags, cabin.petsonal. Stuff that did not need special FAA licenses.
A former CEO of FEC sometimes ran a train. Legally.
CEO's who are in the office or among the rich and powerful should be fired. CEO's who know how his/her company works will help stock price better for the long term. And may prevent a Palastine Incident!
Best of luck NS. I hope they do make some good changes for the running trades. The joke that is PSR and the culture of operation through fear and intimidation has to end.
"very proud of what we've done in 2023"
oh boy
Yeah derailments toxic explosions there doing 👍 great
🤣🤣🤣
No more hiding in the bushes.
Orange training orange scares the shit out of me. Hopefully Joe turns CSX around. There has been a huge change in culture or the way we feel at work anyway.
Firing 2 upper management on MOW side help a lot in how MOW feels. Just saying.
A-FUCKING MEN on the culture part, these train master's felt so stressful to be around or like big brother watching me
Hey man new to your channel big fan!
I have a question being part of the union how much is union dues is it set amount or percentage and is it a lot or little if u don’t mind me asking if not I understand thanks a lot!
You have two different unions to choose from once you get through training and they both have set amounts per month. Be sure and get job insurance also.
I was very unsure about Shaw at first, but now I feel I’m able to trust him especially after seeing this. I should probably keep up more with those type of videos from NS to understand that side of it better, and I hope they continue the progress and avoid as many mistakes as possible. Shaw also deserves a fair shot considering he hasn’t been the CEO too long yet, and I know he has the experience to lead the company. I have faith in the guy.
And even when NS screws up I never act like they never did certain things, I’ll admit to the mistakes despite how much of a loyal fan I am.
Isn't this the rr that destroyed the water in East Palestine, OH due to a bad wheel bearing?
@@workingcountry1776 Norfolk southern was the first company to have something bad happen. Unfortunately for them they had began the process of hiring back all the people squire (previous ceo) furloughed and that happened. That isn’t me saying they shouldn’t be held accountable because every member of that board knew this was happening and all of your terminal superintendents and train masters knew it was happening.
It happens across every single major class 1 railroad and until they’re held accountable, more tragic accidents will continue to happen. The first line of defense is our carman and the last leg is the engineer and conductor and the class 1 railroads are already trying to fight back against the mandatory 2 man crews on trains. When it was actually the engineer and conductor and conductor trainee on that train in OH that saved hundreds and potentially thousands of lives with their quick actions.
Reminds me of a politician
It’s amazing how all of them sound the same lol.
3:27-4:45 Norfolk Southern train Jobs NS #4651.
I’ll be getting my start date here soon, can’t wait to find out how much these people really suck
At least you’re coming in with the right attitude….lol
Come on back to NS, Joey.
Only way I would come back is if I was at that training center lol.
That would be so sweet man. Lol
@@Railroad_Talk I grew up in McDonough, there was nothing there when I first grew up. Traffic is crazy up there now, so if you do get a gig at that training center I'd recommend living out here near Lake Oconee/Lake Sinclair best fishing you'll ever get in Georgia 💪
@Tyler are you a conductor in Georgia
@@tyler i might have to ride over and check that out! Lake Lanier is already on the list lol.
We got TOXIC CHEMICALS IN FISH 😡
Talk is cheap even when it's coming from the higher authority!
NS is Penn Central 2.0
The only thing I can say is LOL.
They've been saying this shit for a year and a half and all the engineers have gotten is a whopping $150.00 boot allowance that most industries have given for years anywqy and paid sick days due to bad media exposure.
Lifestyle still sucks.
Dog and pony show...
Meanwhile up is getting worse and worse
I was reading about this while i was editing a video earlier… they think they’re slick..