DYSON BRUSH BAR - how to repair sticking brush bar on initial rotation. Turns once then stops. If you found this video helpful or solved your problem please can you click subscribe in support. Many thanks
OMG, so glad I found this video, I literally tried everything to get my Dyson to work again, I finally gave up and was about to purchase a new head when I stumbled on this video, I decided to give it a try, so like the above comment I had to head out to Home Depot to purchase a T8 screwdriver (never heard of a T8 screwdriver until this video) came home took it apart just like you showed and wallah there it was a huge ball of hair wrapped around the spindle, after excitedly removing it and put it back together I squeezed the trigger and what a joy to see my brush spin again, my wife laughed at me too see my glee over a vacuum cleaner, lol, THANK YOU FOR THIS VIDEO, I learned something new today, what a joy, Thanks again, take care.
After a few hours of struggling to take the whole thing apart I found your video, exactly the same problem, a big coil of the wifes hair. Saved me buying a new brush head, thanks for taking the time!
WHAT A GENIUS. I stripped down the entire assembly, cleaned lubed checked electrical conductivity but nothing. Went to order a new motor assembly then saw your channel. YOU STAR. the spindle was chock a block with hair. took as long to clean it as it did to reassemble. Thank you so much. Great channel.
I’ve been scratching my head for a while trying to figure out why my machine wasn’t working and found your video saved my buying a new machine thank you
You are my hero. I ordered the screw driver and pulled out a huge ball of dog hair. I had phoned the Dyson helpline several times and they assured me that I would not be able to get at the hair and that I needed a new head at nearly £60. Thank you so much.
Thank you. Thank you. Thank you. I tried EVERYTHING, followed all of Dyson’s step by instructions, it still didn’t work. It was recommended that I buy a new motorhead for $149. Then I watched your video. I followed your simple instructions and it totally works now!! Thank you so much.
This video has saved us a lot of hassle!!! Thank you so much, it worked an absolute treat. I thought I was going to have to buy a new head so you've saved us 50 quid
THIS is why TH-cam exists! Thank you for this gem. It saved us hundreds of dollars. A little difficult to find the proper screwdriver, but that was it. Sure enough it was the hidden hair that melted and stopped the roller working.
You are a god sent! I took my vacuum to the shop three times now and it still wasn’t spinning when I got it back! I was about to buy a new vacuum. This video just saved me SOOOOO much money. Thank you so much! ❤️❤️❤️
Hi there, I just want to say THANK YOU!! You've just saved us £60 for a replacement head from Dyson. When I explained the problem to them, their only comment was to say that we needed to replace the head (after only 2 years). I couldn't bring myself to buy the replacement as it seemed ridiculous that it could have 'broken' after such a short space of time - and guess what? After watching your video, I did exactly what you said, and you were totally right - the only problem was a bunch of hairs! I feel so empowered now and will definitely try to fix anything first before I replace items in the future! xxx
Brilliant - I had tried everything else, even Dyson website and loads of other youtube vidoes but no-one else suggested this fix. I ordered a T8 screwdriver and then followed your instructions and works perfectly. Thank you so much saved me £55 for new motorised head.
Thank you so, so much. I was literally looking online for a replacement motor head when I stumbled upon your video. I spent an hour taking the whole head apart trying to fathom why the motor wouldn't turn. I didn't realise the black spiral bit came off. Lo and behold when I took it off there was a HUGE chunk of burnt hair. Pulled it out and I now have a nicely working Dyson again. I can't thank you enough, you literally saved me £59 for a replacement head. The Dyson help page said I needed a new part. Such a quick and easy fix, literally took me 3 minutes. Bless you.
Hi Mark, I have been trying to repair my dyson v6 for months. Tried everything your video was my last hope. Just want to say a BIG BIG THANKYOU. the way you explained everything so slowly carefully you made it so easy. Your a star. 👌👍🏼👏🏻
amazing, bought a t8 screwdriver for a couple of quid and i've avoided having to pay nearly 50 for a new head unit. i'd cleaned every nook and cranny but never would've known about that last part. thankfully i randomly ended up here during a search. thanks mark.
You saved the day, I thought I looked in every crevice to figure the problem, but I didnt. I didn't think hair could get behind there but it can and i had a bunch in that spot. Thanks for the great video.
Thank you so much! Dyson sent me three new heads while it was under warranty. Warranty ended and thought for sure I would have to buy a new vacuum. Couldn’t afford to buy a new head every few months. Just figured my collies fur was too much for this vacuum. So glad I finally found this video. Now I have a few heads that work.
Just want to say thanks. Fixed my dyson and it works like a charm now. My wife went as far as wanting me to buy her a brand new one. Now everything is cool.
Thank you so much for this video. The amount of hair I found under the section was unbelievable. You have saved me from buying a new vacuum. Thank you so much again.
Thanks for an excellent video. An easy 10 minute repair. That included 6:32 watching the video. Didn't know that the rotating shaft was removable. Dyson must be making a mint selling new brush bars!
Thank you very much. I actually ordered a new head as thought the motor had gone. Followed your video and yes, at the back of the brush drive was full of hair. Now working great again. Have cancelled my replacement and saved 70 quid. Thanks again!
Worked for me, thanks! One note is that after cleaning mine still didn’t work, so I slightly backed off the torx screw and then boom. Others make sure not to tighten to much - thanks again.
Thanks for your added help also... exactly this issue happened to me. I thought it hadn’t worked and then read your comment, released the screw slightly and bingo! So thank you to you both!
Had this problem for the past 3 years, on our second head as first was replaced under warranty. Same as you, wife and 2 girls, thanks for the video such an easy fix.
Can't thank you enough! Been putting up with this issue for months and was about to pull the trigger on a new hoover and came across this video. Couldn't believe my ears when you described the exact issue I was having.
Hey Mark, chalk me up as another super happy viewer! I may have taken a few extra bits off initially trying to solve the problem, but thankfully watched this and now my Dyson and I are back in business. Thanks so much!
Many thanks Mark. I’d cleaned the head out but wasn’t aware of the screw holding in the driving pin. This was where my issue was. Appreciate your time and effort on the video. 👍
We had this issue...dysentery wanted to charge us a fortune..in fact recommending a new dyson...we followed your instructions to the letter and found tonnes of my wife and our cats hair in there...removed...and now a superb dyson again...this is a serious design fault that dyson need to fix...many thanks..
Thank you! We unfortunately had the whole head in bits before we watched your video, but couldn’t get the screw in thing off, then watched this and did it straight away. Can’t thank you enough. 👍😀
Thanks Mark, just saved me £55 for a replacement from Dyson. Fault was exactly as you described just as I was contemplating pulling the motor cover off.
Was I pleased or was I pleased when I checked on TH-cam and found your video! I had cleaned every part of the head of my Dyson V6, all to no avail I might add and could not understand why the brush had stopped spinning! Being a lady in her early 40’s and forever having to pay out money when electrical items go wrong I really didn’t want to have to take the vacuum cleaner to a Dyson service centre knowing only too well the huge bill I was likely to receive from them. I followed your super informative video and found a ball of hair exactly where you explained the problem would likely be. The way you explained each part of the repair was excellent, well done I now have my V6 up and running smoothly again 😀 I knew the screwdrivers and pliers would come in handy one day!! 😂
Thank you so so much for this video. My Dyson had this exact same problem & Dyson wanted £60 for a new motorhead as it was a few months out of warranty. I’m not a practical person at all & really rubbish at this kind of thing but I followed your instructions & sure enough, a big clump of burned hair stuck inside. Removed it & now it works a treat! Thank you so much, saved me 60 quid!
Thrilled to have found this video. Thank you so much for sharing. Worked a dream (once we had put our hands on the T8 screwdriver!) Vacuum is 5 years old and well out of warranty and we were on the verge of ordering a new head. Thanks Mark.
I finally saved this. About once a year I rediscover that you solved this problem perfectly. Kind of surprising Dyson makes a product that requires this deep level of maintenance regularly, at least if you have a dog. Thanks for making this video.
Not only am I lucky enough to have a proper set of Torx screwdrivers, but I was also lucky to have your video come up as the very first search result! As much as I love the use of the Hello Kitty spoon, I find using a small coin is a lot easier and gentle on those plastic pieces. As many others have already said, thank you so much for laying it out in such an easy and comprehensive manner! It's so good to see that bar spinning again!
Excellent, I made a t8 screwdriver from a little flat head, then followed your instructions and now sorted that saved some money! Cheers for the video 👍
Kudos. Got it in one. This video sorted out our problem with the V6 brush bar. Dismantling it as in the video the plug of hair was exactly in the same place. The heat generated was so much that the hair behind the capstan was blackened. Note to others, root out all the hair inside - the blackened looked like some kind of rubber seal until I poked at it as it didn't look quite right. After cleaning it out thoroughly I gave the area s bit of silicone spray lubricant and assembled. It works like new again. Such a simple repair. Thank you so much.
It really does work! Thamkyou from someone who's never attempted to fix something before! Although dyson sent me a new head for free even though warranty had expired!!! Now i have two working heads. Thank you !
Excellent solution. I’d checked and cleaned all the electrical contacts, removed all the visible hair and the suction was there but no rotation apart from the first second. I followed the video, and found a tight ball of hair in the exact place you find yours and, hey presto, all is now working perfectly. Many thanks.
Saved my bacon with this video. Followed your instructions to the letter and fixed my Dyson. One thing though. On first attempt the head was seizing up after a few moments. I think the ballbearings were getting hot so I added a little grease and oil and so far it's all working perfectly. Thought that might help some of your viewers. Thanks again.
Absolutely brilliant mate. Saved the cost of a new vacuum. I had cleaned everywhere else, but never knew that bit came off, and mine was likewise full of hair. Many thanks
Thanks for this! I never would have thought there was a screw inside the drive! I took it apart prior to no avail but found a massive wad of hair in the same location as you. Now my vac works like new!
THANK YOU!!! YOU'RE AWESOME! I actually had a warranty still on my Dyson and I called them up and they sent me a new one.. but then another year later this happened again! But the warranty was out.. I am so grateful for your video! IT WORKED LIKE A CHARM!
Worked like a charm! The spindle for the brush now spins freely and with much less resistance than before. I was able to pry the spindle off easily using a small flathead screwdriver, and I just had to ensure I replaced the small washer covering the bearings. Thank you!
I am glad I found your video because I was about to give up but with your help I was able to find the problem (in the brush head itself) and clean all the hair. Thank you for posting this video.
Spot on with the problem and how to fix.. had this problem on my DC59 brush..and after watching your video, I found the exact same fault...thanks a lot for taking the time make the video and solving my issue. 👍
Thank you, thank you, thank you. I was thrilled to find this video which didn’t just put down the “brush bar non-rotation” to blockages or hair in brush bar area. I’d just washed the filter before trying this ( it’s still drying) so I had to test it out, after your fix without the filter! Yay, it worked -and you sir are a legend. I used a jewellers screwdriver, as it was all I could find that would fit. I’ll have to purchase the correct torx s/driver now! I have multiple long haired animals and people in the house, and I’m forever cleaning the brush bar and popping out the little wheels to clean out the hair. I’m so happy this worked and saved me $$$. Again, thanks!
While on hold 27 mins to ask Dyson service I came across this video. It took me less time to do this than the phone call. I also found a ring of hair behind that gear. Thx heaps for the info!
Ahhh!!! Mark you are a star! I had all but given up on trying to troubleshoot the head not spinning on my Dyson. I watched 20 youtube videos and nothing worked. Much like the comment below, I had no idea what a T8 screwdriver was but went into the hardware store and for $7 - I fixed it (well with the hardware store guy's help, we had to saw off half the handle of the screwdriver to fit inside the head, haha). Thank you!!
Thank you so much - I had the exact sample problem. I was very surprised how much hair can actually be chocked in there. I also added a drop of oil into the bearing. Excellent video, thanks HEAPS.
👍🏻👍🏻👍🏻👍🏻👍🏻 glad i found your video! You saved me from buying another vacuum head that costs $100! I’ve watched other videos but it didn’t solve the problem. Thank you so much!
Thanks for posting this ! This just saved us spending £55 on a replacement motor head. Once I realised it was the inner spindle and not the gasket that I had to prise off the job became a lot easier.
Finally a video that works. Scamming gits at Dyson wanted to charge me 50 quid call out. Had them come out three times during the warranty with no joy. Cheers boss
Thanks so much you saved me having to buy a new head, I think mine was jammed with a peanut but thanks to your help I've got it out and its back working, so glad I found your clear and easy to understand video!
Great video. I used pliers to remove the rotating part because I was worried about there being a belt behind it. However the belt is still hidden so if you’re struggling to remove it, you’re fairly safe jamming a flathead screwdriver in and prizing it out. So much hair jammed down there, thin pliers are actually very useful for pulling the hair out too. Thanks for posting this.
Just fixed by DYSON V6 by following this demo, just cost me the price of a T8 screwdriver, thrilled. The only tip I could add is because I couldn't get the spindle off, I wrapped it in a thin piece of rubber and jiggled it and pulled it off gently with a pair of pliers. Thanks for solving my issue, hair behind spindle, works a treat now !
THANK YOU Mark for posting this video! It's saved me quite a bit of $ and aggravation, subscribed! And as far as Dyson products are concerned I say "NEVER AGAIN".
This is fantastic - exactly the problem i had - what a simple fix - so glad, as I was about to go to the Dyson Repair Centre saved me heaps $$$ - THANK YOU !!
Thanks so much for this video, saved me an expensive repair. It was so easy once you showed me how. Hardest bit was finding a shop that sold a T8 screwdriver - eventually found one in a set in Halfords! So much cheaper than a shop repair. Our dyson had a huge wad of hair stuck round the spindle. Works like new now. Thanks so much
Yep, this helped. Wasn't sure if that part comes off or not. Thanks a ton. Even Dyson support or our local care could not solve this over many repair visits.
I really appreciate you making this video, thank you. Once I was able to pull the gear out, I unclogged the hair and it worked perfectly. I wouldn't have even noticed the screw if it wasn't for this video! Thank you.
Thank you for being so kind, and for taking the time to make this video! My vacuum works again and it made my day!! I feel accomplished. I wish you the best!
Mate I owe you a beer! Totally worked for me! There was hair all in the bearings that I managed to cut with some small scissors and then hover out. No wonder it wasn't working!
Easy when you know how! So big big thank you for your video. Used a bent flat head screwdriver (can't recall how it got bent so badly but it has become such a useful thing to have!) to gently ease the spinning part out and it came out easily. An old pair of tweezers got all the hair out. A small 'washer' came out so careful not to throw that away with the offending hair! Again... Thank you!
I too am very thankful I found this video. This is EXACTLY what was wrong with my V6! I had to buy a T8 screwdriver, but certainly glad I don't have to replace my Dyson! Thanks for the great instructions! :-)
Yeheyy! I fixed mine too! It took me 2months trying to figure it out how to fix the issue. Thank you so much for showing us the right direction. I almost throw my dyson.
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Thanks for all the amazing comments. Please help me get over 1000 subscribers! :-)
OMG, so glad I found this video, I literally tried everything to get my Dyson to work again, I finally gave up and was about to purchase a new head when I stumbled on this video, I decided to give it a try, so like the above comment I had to head out to Home Depot to purchase a T8 screwdriver (never heard of a T8 screwdriver until this video) came home took it apart just like you showed and wallah there it was a huge ball of hair wrapped around the spindle, after excitedly removing it and put it back together I squeezed the trigger and what a joy to see my brush spin again, my wife laughed at me too see my glee over a vacuum cleaner, lol, THANK YOU FOR THIS VIDEO, I learned something new today, what a joy, Thanks again, take care.
Agree saved me £50 from a hidden screw
Thank you! Finally found someone who really knows what to do and demonstrates clearly!
After a few hours of struggling to take the whole thing apart I found your video, exactly the same problem, a big coil of the wifes hair. Saved me buying a new brush head, thanks for taking the time!
Thank You! Another $164 you've saved someone... I'd literally pulled the whole head apart, never would have thought that spindle comes off..
WHAT A GENIUS. I stripped down the entire assembly, cleaned lubed checked electrical conductivity but nothing. Went to order a new motor assembly then saw your channel. YOU STAR. the spindle was chock a block with hair. took as long to clean it as it did to reassemble. Thank you so much. Great channel.
I’ve been scratching my head for a while trying to figure out why my machine wasn’t working and found your video saved my buying a new machine thank you
You are my hero. I ordered the screw driver and pulled out a huge ball of dog hair. I had phoned the Dyson helpline several times and they assured me that I would not be able to get at the hair and that I needed a new head at nearly £60. Thank you so much.
Thank you. Thank you. Thank you. I tried EVERYTHING, followed all of Dyson’s step by instructions, it still didn’t work. It was recommended that I buy a new motorhead for $149. Then I watched your video. I followed your simple instructions and it totally works now!! Thank you so much.
This video has saved us a lot of hassle!!! Thank you so much, it worked an absolute treat. I thought I was going to have to buy a new head so you've saved us 50 quid
THIS is why TH-cam exists! Thank you for this gem. It saved us hundreds of dollars. A little difficult to find the proper screwdriver, but that was it. Sure enough it was the hidden hair that melted and stopped the roller working.
You are a god sent! I took my vacuum to the shop three times now and it still wasn’t spinning when I got it back! I was about to buy a new vacuum. This video just saved me SOOOOO much money. Thank you so much! ❤️❤️❤️
Hi there, I just want to say THANK YOU!! You've just saved us £60 for a replacement head from Dyson. When I explained the problem to them, their only comment was to say that we needed to replace the head (after only 2 years). I couldn't bring myself to buy the replacement as it seemed ridiculous that it could have 'broken' after such a short space of time - and guess what? After watching your video, I did exactly what you said, and you were totally right - the only problem was a bunch of hairs! I feel so empowered now and will definitely try to fix anything first before I replace items in the future! xxx
haven't used the main attachment for years thinking it was dead, this fixed it thanks so much!
Brilliant - I had tried everything else, even Dyson website and loads of other youtube vidoes but no-one else suggested this fix. I ordered a T8 screwdriver and then followed your instructions and works perfectly. Thank you so much saved me £55 for new motorised head.
Brilliant. Took it apart and realised things were blocking it. Saved me 50 quid. You're a gent.
Thanks mate. Instructions clear and like other comments, saved us at least £40 which repairer had quoted to have a look.
Thanks mate, I opened everything and even reached a motor but couldn't figure out the fault.
I could never reach this hidden spot without this video.
Thank you so, so much. I was literally looking online for a replacement motor head when I stumbled upon your video. I spent an hour taking the whole head apart trying to fathom why the motor wouldn't turn. I didn't realise the black spiral bit came off. Lo and behold when I took it off there was a HUGE chunk of burnt hair. Pulled it out and I now have a nicely working Dyson again. I can't thank you enough, you literally saved me £59 for a replacement head. The Dyson help page said I needed a new part. Such a quick and easy fix, literally took me 3 minutes. Bless you.
I’m glad you found it useful, please subscribe in support :-)
Hi Mark, I have been trying to repair my dyson v6 for months. Tried everything your video was my last hope. Just want to say a BIG BIG THANKYOU. the way you explained everything so slowly carefully you made it so easy. Your a star. 👌👍🏼👏🏻
amazing, bought a t8 screwdriver for a couple of quid and i've avoided having to pay nearly 50 for a new head unit.
i'd cleaned every nook and cranny but never would've known about that last part. thankfully i randomly ended up here during a search. thanks mark.
You saved the day, I thought I looked in every crevice to figure the problem, but I didnt. I didn't think hair could get behind there but it can and i had a bunch in that spot. Thanks for the great video.
Thank you so much! Dyson sent me three new heads while it was under warranty. Warranty ended and thought for sure I would have to buy a new vacuum. Couldn’t afford to buy a new head every few months. Just figured my collies fur was too much for this vacuum. So glad I finally found this video. Now I have a few heads that work.
Just want to say thanks. Fixed my dyson and it works like a charm now. My wife went as far as wanting me to buy her a brand new one. Now everything is cool.
your guide to cleaning out the axle drive fixed ours and saved us buying a new one - thank you!
Huge thanks. Just fixed my V6 using your vid. Who would have thought there was hair behind the spindle.
Thank you so much for this video. The amount of hair I found under the section was unbelievable. You have saved me from buying a new vacuum. Thank you so much again.
Thanks for an excellent video. An easy 10 minute repair. That included 6:32 watching the video. Didn't know that the rotating shaft was removable. Dyson must be making a mint selling new brush bars!
Thank you very much. I actually ordered a new head as thought the motor had gone. Followed your video and yes, at the back of the brush drive was full of hair. Now working great again. Have cancelled my replacement and saved 70 quid. Thanks again!
Worked for me, thanks! One note is that after cleaning mine still didn’t work, so I slightly backed off the torx screw and then boom. Others make sure not to tighten to much - thanks again.
The T8 didnt do its job there then did it? :P
Thanks for your added help also... exactly this issue happened to me. I thought it hadn’t worked and then read your comment, released the screw slightly and bingo! So thank you to you both!
Had this problem for the past 3 years, on our second head as first was replaced under warranty. Same as you, wife and 2 girls, thanks for the video such an easy fix.
Can't thank you enough! Been putting up with this issue for months and was about to pull the trigger on a new hoover and came across this video. Couldn't believe my ears when you described the exact issue I was having.
Hey Mark, chalk me up as another super happy viewer! I may have taken a few extra bits off initially trying to solve the problem, but thankfully watched this and now my Dyson and I are back in business. Thanks so much!
Many thanks Mark. I’d cleaned the head out but wasn’t aware of the screw holding in the driving pin. This was where my issue was. Appreciate your time and effort on the video. 👍
Thank for this video!! It was driving me crazy! Had no idea there was a screw there!
We had this issue...dysentery wanted to charge us a fortune..in fact recommending a new dyson...we followed your instructions to the letter and found tonnes of my wife and our cats hair in there...removed...and now a superb dyson again...this is a serious design fault that dyson need to fix...many thanks..
Thank you! We unfortunately had the whole head in bits before we watched your video, but couldn’t get the screw in thing off, then watched this and did it straight away. Can’t thank you enough. 👍😀
You sir, are a vacuum angel. I thought I’d have to get rid of my beloved dyson, but you showed me the way. 🙏 thank you dyson angel
Hahaha. Agreed!! 😍
Thanks Mark, just saved me £55 for a replacement from Dyson. Fault was exactly as you described just as I was contemplating pulling the motor cover off.
You sir just saved me $150 big ones! I appreciate you taking the time to make the video :D
Was I pleased or was I pleased when I checked on TH-cam and found your video! I had cleaned every part of the head of my Dyson V6, all to no avail I might add and could not understand why the brush had stopped spinning! Being a lady in her early 40’s and forever having to pay out money when electrical items go wrong I really didn’t want to have to take the vacuum cleaner to a Dyson service centre knowing only too well the huge bill I was likely to receive from them. I followed your super informative video and found a ball of hair exactly where you explained the problem would likely be. The way you explained each part of the repair was excellent, well done I now have my V6 up and running smoothly again 😀 I knew the screwdrivers and pliers would come in handy one day!! 😂
Thank you so so much for this video. My Dyson had this exact same problem & Dyson wanted £60 for a new motorhead as it was a few months out of warranty. I’m not a practical person at all & really rubbish at this kind of thing but I followed your instructions & sure enough, a big clump of burned hair stuck inside. Removed it & now it works a treat! Thank you so much, saved me 60 quid!
Thrilled to have found this video. Thank you so much for sharing. Worked a dream (once we had put our hands on the T8 screwdriver!) Vacuum is 5 years old and well out of warranty and we were on the verge of ordering a new head. Thanks Mark.
Thank you for the kind words, please subscribe to support my channel 🙂
Thank You! You taught an old dog a new trick! Was at the "buy a new head stage" and found your video just in time.
Thank you so much - saved me a lot of time, effort, and money! The hardest part about this repair was finding the T8 screwdriver 😂
I finally saved this. About once a year I rediscover that you solved this problem perfectly. Kind of surprising Dyson makes a product that requires this deep level of maintenance regularly, at least if you have a dog. Thanks for making this video.
Thank you so so very much for taking the time to this video! I have a vacuum again!!!
Not only am I lucky enough to have a proper set of Torx screwdrivers, but I was also lucky to have your video come up as the very first search result! As much as I love the use of the Hello Kitty spoon, I find using a small coin is a lot easier and gentle on those plastic pieces. As many others have already said, thank you so much for laying it out in such an easy and comprehensive manner! It's so good to see that bar spinning again!
Perfect. Confirmed my suspicions about the hair. Showed me how to remove the spindle easily.
Life saver. I thought my Dyson was fucked. Thanks so much for this video. It's back up and running properly.
Thank you so much Mark!! I showed this video to my husband and he fixed my Dyson!! What an easy fix.
Excellent, I made a t8 screwdriver from a little flat head, then followed your instructions and now sorted that saved some money! Cheers for the video 👍
Kudos. Got it in one. This video sorted out our problem with the V6 brush bar. Dismantling it as in the video the plug of hair was exactly in the same place. The heat generated was so much that the hair behind the capstan was blackened. Note to others, root out all the hair inside - the blackened looked like some kind of rubber seal until I poked at it as it didn't look quite right.
After cleaning it out thoroughly I gave the area s bit of silicone spray lubricant and assembled. It works like new again. Such a simple repair. Thank you so much.
It really does work! Thamkyou from someone who's never attempted to fix something before! Although dyson sent me a new head for free even though warranty had expired!!! Now i have two working heads. Thank you !
Excellent solution. I’d checked and cleaned all the electrical contacts, removed all the visible hair and the suction was there but no rotation apart from the first second. I followed the video, and found a tight ball of hair in the exact place you find yours and, hey presto, all is now working perfectly. Many thanks.
Saved my bacon with this video. Followed your instructions to the letter and fixed my Dyson. One thing though. On first attempt the head was seizing up after a few moments. I think the ballbearings were getting hot so I added a little grease and oil and so far it's all working perfectly. Thought that might help some of your viewers. Thanks again.
Absolutely brilliant mate. Saved the cost of a new vacuum. I had cleaned everywhere else, but never knew that bit came off, and mine was likewise full of hair.
Many thanks
Thank you mate exactly the same problem pulled out twice as much hair as on your video,almost junked it,now spins fine from start. life saver !
Mark, your the man, this has been driving me crazy, was exactly my problem, cheers for the video, Pam from New Zealand
Thanks for this! I never would have thought there was a screw inside the drive! I took it apart prior to no avail but found a massive wad of hair in the same location as you. Now my vac works like new!
I was googling to buy a new head and saw your video. Magically, it worked for me too. Thanks a lot man!
Thank so much for this. I ordered t8 screwdriver from Amazon, followed your instructions and bingo, it worked. You saved me about £50 .
THANK YOU!!! YOU'RE AWESOME! I actually had a warranty still on my Dyson and I called them up and they sent me a new one.. but then another year later this happened again! But the warranty was out.. I am so grateful for your video! IT WORKED LIKE A CHARM!
Worked like a charm! The spindle for the brush now spins freely and with much less resistance than before. I was able to pry the spindle off easily using a small flathead screwdriver, and I just had to ensure I replaced the small washer covering the bearings. Thank you!
Watched this and sorted out the non revolving rotor problem on our V6 , thanks for posting it Mark
I am glad I found your video because I was about to give up but with your help I was able to find the problem (in the brush head itself) and clean all the hair. Thank you for posting this video.
Thank you so much! This has just saved me forking out £500 on a new vacuum! You even detailed the T8 screwdriver to use. Excellent tutorial!
Spot on with the problem and how to fix.. had this problem on my DC59 brush..and after watching your video, I found the exact same fault...thanks a lot for taking the time make the video and solving my issue. 👍
Thank you, thank you, thank you. I was thrilled to find this video which didn’t just put down the “brush bar non-rotation” to blockages or hair in brush bar area.
I’d just washed the filter before trying this ( it’s still drying) so I had to test it out, after your fix without the filter! Yay, it worked -and you sir are a legend. I used a jewellers screwdriver, as it was all I could find that would fit. I’ll have to purchase the correct torx s/driver now!
I have multiple long haired animals and people in the house, and I’m forever cleaning the brush bar and popping out the little wheels to clean out the hair. I’m so happy this worked and saved me $$$. Again, thanks!
While on hold 27 mins to ask Dyson service I came across this video. It took me less time to do this than the phone call. I also found a ring of hair behind that gear. Thx heaps for the info!
Ahhh!!! Mark you are a star! I had all but given up on trying to troubleshoot the head not spinning on my Dyson. I watched 20 youtube videos and nothing worked. Much like the comment below, I had no idea what a T8 screwdriver was but went into the hardware store and for $7 - I fixed it (well with the hardware store guy's help, we had to saw off half the handle of the screwdriver to fit inside the head, haha). Thank you!!
Just like to say a big thank you the dust in the contacts behind the waste bin was the problem, great guy!!
Iv just cleaned out my ENTIRE hoover and put it all back together and it WASNT SPINNING. Your video has just sorted it out ! Thank you so so much !!
Thank you so much - I had the exact sample problem. I was very surprised how much hair can actually be chocked in there. I also added a drop of oil into the bearing.
Excellent video, thanks HEAPS.
👍🏻👍🏻👍🏻👍🏻👍🏻 glad i found your video! You saved me from buying another vacuum head that costs $100! I’ve watched other videos but it didn’t solve the problem. Thank you so much!
Thanks for posting this ! This just saved us spending £55 on a replacement motor head. Once I realised it was the inner spindle and not the gasket that I had to prise off the job became a lot easier.
Finally a video that works. Scamming gits at Dyson wanted to charge me 50 quid call out. Had them come out three times during the warranty with no joy.
Cheers boss
Was going to buy a new brush head, came accrue this video. Brilliant, dyson working now and saves some money. Thanks
Thanks so much you saved me having to buy a new head, I think mine was jammed with a peanut but thanks to your help I've got it out and its back working, so glad I found your clear and easy to understand video!
Great video. I used pliers to remove the rotating part because I was worried about there being a belt behind it. However the belt is still hidden so if you’re struggling to remove it, you’re fairly safe jamming a flathead screwdriver in and prizing it out. So much hair jammed down there, thin pliers are actually very useful for pulling the hair out too. Thanks for posting this.
Just fixed by DYSON V6 by following this demo, just cost me the price of a T8 screwdriver, thrilled. The only tip I could add is because I couldn't get the spindle off, I wrapped it in a thin piece of rubber and jiggled it and pulled it off gently with a pair of pliers. Thanks for solving my issue, hair behind spindle, works a treat now !
Tried this with great success and brought my vacuum cleaner back to life. Many thanks!
Mark! My man! THANK YOU for posting this great video! My Dyson would run but the bar was stuck. You saved me a repair bill!
THANK YOU Mark for posting this video! It's saved me quite a bit of $ and aggravation, subscribed! And as far as Dyson products are concerned I say "NEVER AGAIN".
Thank you! I feared I was going to have to buy a new vacuum. This solved the problem and saved me $300 + 🙌🏼 thank you!!
This is fantastic - exactly the problem i had - what a simple fix - so glad, as I was about to go to the Dyson Repair Centre saved me heaps $$$ - THANK YOU !!
Thanks so much for this video, saved me an expensive repair. It was so easy once you showed me how. Hardest bit was finding a shop that sold a T8 screwdriver - eventually found one in a set in Halfords! So much cheaper than a shop repair. Our dyson had a huge wad of hair stuck round the spindle. Works like new now. Thanks so much
Super - 10 minute job just saved me lots of money. Thanks for posting this.
Perfect fix. Been cleaning bits of it for ages but only this worked. Was on the model before this but fix was same procedure. Thanks a mill.
Yep, this helped. Wasn't sure if that part comes off or not. Thanks a ton. Even Dyson support or our local care could not solve this over many repair visits.
I really appreciate you making this video, thank you. Once I was able to pull the gear out, I unclogged the hair and it worked perfectly. I wouldn't have even noticed the screw if it wasn't for this video! Thank you.
I did this and it did the trick. My stick Dyson now works perfectly. Thank you, thank you, thank you.
Thank you for being so kind, and for taking the time to make this video! My vacuum works again and it made my day!! I feel accomplished. I wish you the best!
Thank you sir, you are a legend. You saved me over $100 to buy a new attachment. Much appreciated.
Mate I owe you a beer! Totally worked for me! There was hair all in the bearings that I managed to cut with some small scissors and then hover out. No wonder it wasn't working!
Easy when you know how! So big big thank you for your video. Used a bent flat head screwdriver (can't recall how it got bent so badly but it has become such a useful thing to have!) to gently ease the spinning part out and it came out easily. An old pair of tweezers got all the hair out. A small 'washer' came out so careful not to throw that away with the offending hair! Again... Thank you!
Thank you. This was the fix I needed. I have long hair, so I have a feeling I will need to do this often. Thanks for taking the time to share this.
I too am very thankful I found this video. This is EXACTLY what was wrong with my V6! I had to buy a T8 screwdriver, but certainly glad I don't have to replace my Dyson! Thanks for the great instructions! :-)
Yeheyy! I fixed mine too! It took me 2months trying to figure it out how to fix the issue. Thank you so much for showing us the right direction. I almost throw my dyson.
You just saved me £30. Thank you!! Works perfectly now....