I had pulled the entire head apart, found the part with the issue, couldn't get it to move freely no matter how much WD40 I soaked it in. Couldn't find a replacement head in stock. Almost gave up and nearly bought a new vaccum. Then I find this video. "There is a T8 torx in here", 'no way that works' I say. BOOM. All comes apart with some pulling, miles of my long thick hair in there. Put it back together, runs good as new. Thank you so much! Only video on TH-cam that helped.
Thank you so much! You saved me from throwing out my V6 and having to buy a new vacuum. The vacuum repair shop told me the electrical problem couldn’t be fixed. I brought it back home, watched this video, dismantled the black thing behind the brush on the motor head, cleaned the plug of hair and used a can of compressed air on all the electrical contacts. It works just like new!!! Excellent video!
After many failed at tempts to get the brush head to spin properly you are the only "expert" that explained the hidden screw holding bar drive. 5mins later having removed all the hidden hair the dyson is working perfectly. Thank you sir.
So happy, doing a happy dance. I went out and bought a T8 screwdriver and boom. The mechanism that rotates the brush was loaded with hair. Now it's all good again. Loved your accent and easy to follow instructions. Love from a Yorkshire girl living in New Zealand! Keep up the great work.
DUDE. You just saved me hundreds of dollars. I was literally shopping for a new vacuum and bummed that our dyson had crapped out after 5 years. I’ve even taken it apart and cleaned it a dozens times over the years. But I’ve never done the piece behind the brush. The thing works like it did when it was brand new. So grateful for this video
It worked!!! The black spindle behind the brush bar was the culprit - all cleaned and sorted, working brilliantly again. Buying a set of £7.99 torx screwdrivers is infinitely preferable to £57.99 for a new head! Thank you so much! Good job!
Spot On - fixed my brush not spinning; the problem was that the two female contacts had built up a coating of solidified dirt inside them so that the pins in the extension tube or beater head went in, but did not make electrical contact. It was pretty tough to shift as well, but now it works perfectly. Thank you!
I was going to take my Dyson V6 in for service when I came across your video. Thank God I watched! My beater bar stopped working so I tried your tip and it worked like a charm. I sand papered off the contacts I would have never seen if I hadn't watched you video. You probably save me $150 or more. Excellent advice! Thank you so much!
Oh my goodness thank you!! After doing everything possible I resigned myself to having to replace the hoover head until I got to your last tip at the very end and realised the dust had been blocking the electrical connectors underneath the hoover bin! Thank you so much!
Back again for a full service - top and bottom. This time the trigger got stuck in the "on" position. I found a video to take the battery off and get inside where the trigger is. Found some little broken pieces and once they fell out, everything seems good to go. I wish you'd made a video on how to take of the battery and get into that chamber. I trust how you take care of the machine. I don't know if the little bits were broken before I took the battery out or if I broke it in the process. Hope you're still watching your channel. I bookmarked this video and your other on cleaning the cyclones on a V6. Really enjoy your tutorials and I watch and pause and just follow along. Soooooo helpful! THANK YOU AGAIN!
The electrical contacts in the main section were our cause of frustration! Amazing guidance, thank you, saved us from taking it to a repair shop, had no idea re the contacts and the wire going round the dust collection bin.
Genius. Had tried the dismantle and clean with no success but the contacts on the removable dust bucket... so simple and so unnoticed. Genius. Many thanks.
Need help! The video is great and I have cleaned the connections however, one of the contacts on the base is broken! It won’t stay in place when the canister is attached and has intermittent connectivity. Any idea how I can get this fixed or do I have to send it into Dyson or just get a new base?
Thanks. I got my motorised head back up and running as a result of this tutorial. Being shown how to remove the canister from the main unit revealed a loose connection which I think was the cause. I’ve since stripped it all down, cleaned and serviced it and all is running like new.
OMGNESS, I've tried EVERYTHING to include calling Dyson AN HOUR AGO Who said that they no longer troubleshoot that vacuum but would give me 20% off of a new one lol. BUT It is your video that got mine working again. Thank you so much!!! I knew I was just missing something and it was those dang connections up at the top that had never been cleaned. Again thank you you totally rock!!! ❤
After cleaning the brush bar, it still wouldn't spin smoothly - just sputtered. Tried your short cut connecting the handle end to the brush end without the pole. IT WORKED! So I just cleaned the connections for the pole and the whole thing is great. New ones are running between $500 - $650 today. Bless you! Subscribed, liked, bookmarked and will do the same with your detailing the V6 video. THANK YOU!
After searching through 6+ videos I found yours! I couldn’t get the black swivel part out even after pulling the entire little motor out. So I cleaned as best as I could. I then went and pulled apart to top motor like in the end of your video. Cleaned all touch points for electricity and it’s working a charm and do much power and it’s not even on boost! Thank you!!!! Will be checking out your service of this machine tomorrow!!
Saved me the cost of new vacuum. Watched dozen other videos but yours saved the day. After several hours of fiddling with the damn thing your tip had it running like new in 5 minutes. Thanks much.
Many thanks for this video! I borrowed a T8 from my neighbour and followed your instructions - brush now turning and contacts clean! Vac back in working order! Saved my buying a new head for £55!
Hello mate, I just fixed my Dyson thanks to your tip about cleaning the connecting heads - I used canned air and cleaned it up quite nicely, including the roller. I took the damn thing apart cleaned, sprayed, and put it back together and it's working like a charm. Thank you from Atlanta, Georgia.
Yes, it's working again! Realized it was an electrical issue and you identified it. The fix? Lightly emery-boarding the contacts on the body. Thanks for the tip! This Dyson's been through a lot. Ironically, it stopped working right after I washed the HEPA filter, so some people think the cleaning led to the breakdown - an evil strange coincidence!
Brilliant, you've just saved me a fortune because the bearing had failed on the small pulley and i didn't realise there was a screw in the fitting. Cheers
Thank you so much! My motor head was spinning intermittently so I checked all the electrical connections in sections and concluded that the fault was with the spinning mechanism. Just like you mentioned, there was a lot of hair wound up behind the black spinner. I couldn’t believe how much was in there! I used some tweezers to get them all out and tested it and voila! Good as new!
THANK YOU! The carpet brush wasn't spinning at all, and after cleaning all the hair out of it and the contacts I still couldn't get it to work. It was the part that you unscrewed that had a TON of hair stuck around it. Saved me from having to buy a new vacuum!
Brilliant! I'm over the moon that after following your instructions, the bar runs smoothly ... after removing clumps of hair behind that black bar that spins the roller.
You're video showed me a whole bunch of places to clean, that, 1, I didn't know how to access, and 2, didn't know needed to be cleaned. Thank you, it was a big help. Now, to attempt a few on my own.
Great video no messing around. Cleaned the contacts on the rim of dust collection chamber and blew out loads of dust in the main head below motor. All working again. Many thanks for very clear explanation
Thank you!! Cleaned the brush part over and over again w no luck and like you suggested it was the dirty connector at the top! Works great now (almost made it to the trash had it not been for your video!!)
Thank you so much Sir! Removing the spindle using a T8 Torx screwdriver and cleaning all the crap behind it did it for me. May God keep your workshop warm and toasty during the Winter months.
Thank you! Never thought that I would get this expensive vacuum working again. I was going to throw it out. Tried removing the hairs from the brush without any luck and then saw the part about the electrical contacts. Sure enough the contacts on the clear plastic part were corroded and I cleaned them off with steel wool. Works like new again!
Thank you so much This has saved us having to buy a new vacuum. I dread to think how many Dysons have been dumped because of this problem. My husband followed this video and had it working again in less than 10 minutes.
Fantastic. Brush was stop start spinning. I’d cleaned everything you can think of to clean except the electrical contacts. I didn’t even know it had them in the brush or hose. Thanks so much it’s a million times better than even before this problem.
Wow, you just saved me from buying a new Dyson! My Animal is 7 years old and I just thought I wore out the brush. I watched your video and just cleaned out the contacts with a toothpick and it worked like new. Thanks for the tip and I'm subscribing.
Taking that T8 screw out from inside that spinning shaft (5:48) and cleaning behind the shaft fixed my vac. There was so much hair in there that I was sure it was entwined around a rubber grommet which turned out to be just a lot of very tightly twisted hair. Thank you againn for sharing and making the world a better place :)
It was the fluff in the contacts, the one by the main motor! Thank you so much, some one gave us their old machine and you helped us bring it back to life!
Super helpful, this little trick...it was on the money!! Vacuum fixed and working perfectly again. Appreciate you putting this information out there, so very useful!
This was the best tutorial I have found and I have been able to do a complete service on the machine As you said, it is now like having a new machine. In my case as well, it was hair wound around behind the black driving bush pin - I was quite shocked how much was in there chugging it up but I also cleaned up the contacts and it all works really well - thank you very much. I’m more than a little surprised none of this is on the troubleshooting sections or FAQs of the Dyson website - hmmm…..
Brilliant video. I tried everything and couldn't get the roller to spin. Then I watched your video and it showed the connectors on the hand held canister. I didn't have clue they were there. I followed your video and cleaned the connectors. Hey presto it's working like new. Many Thanks!!!!!!!
Brilliant video, fixed my dyson today after following your suggestions. It was the contacts next to the two white clips in the video but it's now had the full overhaul and works perfectly
Outstanding tip to find and clean the canister contact points. I did everything that all the other TH-camrs suggested and it still did not work. Stampy's secret fix saved me a lot of money (and Dyson's reputation with me). And Stampy - Yes - every time I touch it (pick it up, empty, change heads) it goes off and scares the **** out of me.I think that, like a gun, it needs a safety! Thanks for your help.
Fab job mate - after cleaning the metal prongs from dust etc mine still wasn't working but you showing me how to take the entire filter off so i could get directly to the metal prongs on the handle solved it for me. Appreciate the help!
You are my savior. I’ve disassembled every part of this machine to get it working and the black screw thing was the final bit that got it going. THANK YOU!
09:40... Yep this was the problem. I have 2 spinning brush heads and neither worked so I knew that wasn't the issue. Sure enough, a piece of lint got lodged between the contacts on the back of the collection drum after the last emptying. Once removed both heads are working again. Major time saver tracking down the problem. Thanks, M8!!
Thank you so much!!! I did watch other TH-cam videos and your video helped me understand the electrical connections! Just when I was about to give up with your help I got my Dyson V7 beater head to rotate ! Made my life simpler!
Really helpful - thank you. I had cleaned the head, cleaned the contacts, but for me the key was the torx head screw inside the spindle. I couldn't see any hair externally but when I removed the spindle, there was an incredible amount hair wrapped underneath that was preventing the spindle from working correctly. Once this was removed everything started working correctly.
Thank you for showing how the clips need to be pushed in at the same time to separate the hand held section. That's what I needed to get the brush working! Some other great tips!
Best video I've found on this subject!! I've referred back to it several times over the past 3 years. This last issue was the piece that spins the brush. Thank you so much!
Brush head wasn't spinning. This was the missing info I needed, removed the black bit that holds the spinning brush (we used a flathead screwdriver even though a star shaped one was needed, but it worked) and it had loads of hair wrapped around it. Now works better than it has for ages! Thank you so much!
Answer: Mine got wet when cleaning spin head which caused scale corrosion on the circuit board that controls the electric motor inside what makes that brush actually spin when powered w clean connections. Beyond cleaning lint, much further disassembly of screws was needed until the spinnhead circuit board could be exposed. A Qtip in wd-40 or T9 effectively cleaned and lubed board, removing corrosion. Reassemble, works perfect.
Omg Sir thank you!!!!! I almost gave up. I took an old toothbrush and brushed off the dust off the electric connecting parts and that’s all it took! Thank you!!!
Great information on here. Thanks. My brush head was only doing a 3/4 turn before stopping. Have previously taken the head fully apart, cleaned it out & reassembled but would still only spin 3/4 turn. Only after watching this was I made aware of the screw to remove the helix drive part. Found lots of compacted hair inside. Removed it & Eureka, A fully turning brush head. I also took the handle apart to remove & clean the filters which sit next to the pcb on the main motor part. Thanks for doing this video.
Greetings from New York City. Thank you! I have an older Dyson stick V6 and my brush actually has a motor underneath or inside the roller head. When you remove the roller, there is another long piece that I assume holds that motor for the roller. I did all the cleaning and nothing. Then you mentioned to take off the canister that holds the dirt and pointed to the contacts by the handle. I blew some canned air into there and also wiped down the ridiculously small contacts on the back of the canister and it did the trick! Thanks again.
That tip with the connectors is priceless. Brush bar would stop spinning intermittently, cleaned up all the connectors and problem solved! Thanks mate 👍🏻
Thanks so much. I had bought a new head and it didn't work either. Finally found your video ,it was the connection points at the back of the dust canister. Thanks so much. I was able to return the now unnecessary head.
Thank you, I followed your easy instructions, it spins beautifully now. It was the connection at the motor head. I’m an expert now, thanks to you, best wishes to you
I had already tried everything else and was just about to purchase a new motorised Dyson head, but took the "black twiddly thing" off cleaned it and it now works !!!... Thank you so much
Had problem for months and couldn’t fix it by cleaning head. Thanks for this video which explained it could be the electrical connectors. Cleaned these on the main unit behind the bin and now works! Thanks
Thanks Stampy I now have a spinning brush bar again without any dismantling as the fault was dust accumulation on the contacts between the waste bin and the main body of the machine which I was completely unaware of. Keep up the good work!
Your instructions have finally got my DC62 brush bar working again. I'm not sure what part of it worked, I suspect it was cleaning all the contacts since I had previously done most of the other mtce without success. Thanks so much.
I have the V8 Animal which has a slightly different construction than yours. The head was stopping whenever it encountered any sort of resistance. I would unplug the tube and it would spin again...only to stop again shortly. I watched this and figured out how to remove my canister (a slightly different attachment process than yours) and there must have been some fuzz stuck in the electrical connection points because, after reassembly, she works great once again! Thanks for the tips!
Thank you! Per your video, I cleaned the connection on the canister and on the main body. Voila, the brush now moves again! Brilliant. There was not much fuzzy dirt on the connection, but apparently it was enough to stop the electrical connection.
Thank you, I thought the motor had packed up and was about to buy a new floor head when all I needed to do was blow the dust of the connectors. I will be watching your service videos next. Thank you again :-)
Hi, thanks for the Torx T8 tip to getting the black spiral off. On getting under the black spiral I found my Dyson head was clogged solid with fine hair , so much it was causing the machine to draw too much current and stop. Now cleaned and lubed it runs sweet.
You are the Man! Sure enough the contacts at the top of the canister were covered in fluff blocking the connection! Yes every time I pick the vacuum up it starts! What a PITA! Great work!
I really needed help with this, as a 78 year old lady, whose husband always dealt with everything technical you lost me at the type of screw driver I need. I have a few tools, but as I don’t know which I need it looks as though I’m heading to a new Dyson.
Praise be! Thank you! My issues was pet hair blocking the electrical connects of the dust bin. I always do the double click to clean out the bin but don’t get up in the crevice! Thanks!!!!!
Oh my goodness! Had to check in from way over here in Austin texas. I have an old version that has a completely different brush roll and thought to myself well, this isn't going to work. Sure enough, I followed with you to the end and after cleaning the tube and the brush roll and all the things other videos recommended I got to the contacts you pointed out gave him a wipe down and all the sudden it's working! Thank you so much!!!
My thanks, as well, mate. I had already followed most of the step with the Dyson support folds EXCEPT taking off the little black drive spindle. Mine is just a pressure fit and doesn't require a torx driver - it pries off easily with pliers. Inside was a thick compacted cylinder of hair! Once I removed that, it works like new! I had a new head on back order from Dyson. Just saved $125 and have a functional tool. Thanks again.
Perfect! If you're in NZ or Oz, I got a torx screwdriver set with the needed T8 attachment from Bunnings for $10. A little fiddly to unscrew but it worked. Nice cheap fix.
Thanks so much! Tried all the usual fixes, but as two different heads weren't rotating I knew it had to be electrical rather than a hair clog. Exactly as you said, it was a bit of fluff up behind the bin that was stubborn enough to stay there even after blowing it all over. Pulled it out and all working again.😊
Really helped me, usually have no confidence in things like this. Took a while and a lot of patience to get that inside screw out as it was so tightly wound with hair but I did it, so thank you very much for your help.
New Head geni.us/kYPZ4s (Amazon) (Check contacts are clean first)
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The brush on mine kept cutting in and out. Cleaned the contacts and good as new. Thank you
I had pulled the entire head apart, found the part with the issue, couldn't get it to move freely no matter how much WD40 I soaked it in. Couldn't find a replacement head in stock. Almost gave up and nearly bought a new vaccum. Then I find this video. "There is a T8 torx in here", 'no way that works' I say. BOOM. All comes apart with some pulling, miles of my long thick hair in there. Put it back together, runs good as new. Thank you so much! Only video on TH-cam that helped.
Thank you so much! You saved me from throwing out my V6 and having to buy a new vacuum. The vacuum repair shop told me the electrical problem couldn’t be fixed. I brought it back home, watched this video, dismantled the black thing behind the brush on the motor head, cleaned the plug of hair and used a can of compressed air on all the electrical contacts. It works just like new!!! Excellent video!
Excellent news Salma good for you!
This worked for me my brush started spinning Thank you!
After many failed at
tempts to get the brush head to spin properly you are the only "expert" that explained the hidden screw holding bar drive. 5mins later having removed all the hidden hair the dyson is working perfectly. Thank you sir.
You are welcome
I just solved the same issue with this method so I'd just like to give my thanks also 👍
So happy, doing a happy dance. I went out and bought a T8 screwdriver and boom. The mechanism that rotates the brush was loaded with hair. Now it's all good again. Loved your accent and easy to follow instructions. Love from a Yorkshire girl living in New Zealand! Keep up the great work.
DUDE. You just saved me hundreds of dollars. I was literally shopping for a new vacuum and bummed that our dyson had crapped out after 5 years. I’ve even taken it apart and cleaned it a dozens times over the years. But I’ve never done the piece behind the brush. The thing works like it did when it was brand new. So grateful for this video
It worked!!! The black spindle behind the brush bar was the culprit - all cleaned and sorted, working brilliantly again. Buying a set of £7.99 torx screwdrivers is infinitely preferable to £57.99 for a new head! Thank you so much! Good job!
Spot On - fixed my brush not spinning; the problem was that the two female contacts had built up a coating of solidified dirt inside them so that the pins in the extension tube or beater head went in, but did not make electrical contact. It was pretty tough to shift as well, but now it works perfectly. Thank you!
The tip at 10mins was the absolute winner for us. Thank you
I was going to take my Dyson V6 in for service when I came across your video.
Thank God I watched! My beater bar stopped working so I tried your tip and it worked like a charm. I sand papered off the contacts I would have never seen if I hadn't watched you video. You probably save me $150 or more.
Excellent advice!
Thank you so much!
Oh my goodness thank you!! After doing everything possible I resigned myself to having to replace the hoover head until I got to your last tip at the very end and realised the dust had been blocking the electrical connectors underneath the hoover bin! Thank you so much!
Back again for a full service - top and bottom. This time the trigger got stuck in the "on" position. I found a video to take the battery off and get inside where the trigger is. Found some little broken pieces and once they fell out, everything seems good to go. I wish you'd made a video on how to take of the battery and get into that chamber. I trust how you take care of the machine. I don't know if the little bits were broken before I took the battery out or if I broke it in the process. Hope you're still watching your channel. I bookmarked this video and your other on cleaning the cyclones on a V6. Really enjoy your tutorials and I watch and pause and just follow along. Soooooo helpful! THANK YOU AGAIN!
The electrical contacts in the main section were our cause of frustration! Amazing guidance, thank you, saved us from taking it to a repair shop, had no idea re the contacts and the wire going round the dust collection bin.
Dude! I’ve matched millions of videos and yours is the only one that’s shows the dust at the top part of the unit!! Awesome!!
Genius. Had tried the dismantle and clean with no success but the contacts on the removable dust bucket... so simple and so unnoticed. Genius. Many thanks.
Need help! The video is great and I have cleaned the connections however, one of the contacts on the base is broken! It won’t stay in place when the canister is attached and has intermittent connectivity. Any idea how I can get this fixed or do I have to send it into Dyson or just get a new base?
Thanks. I got my motorised head back up and running as a result of this tutorial. Being shown how to remove the canister from the main unit revealed a loose connection which I think was the cause. I’ve since stripped it all down, cleaned and serviced it and all is running like new.
Thank you very much indeed
@@stampysrandomreviews No worries, it really did help. Thanks again.
OMGNESS, I've tried EVERYTHING to include calling Dyson AN HOUR AGO Who said that they no longer troubleshoot that vacuum but would give me 20% off of a new one lol. BUT It is your video that got mine working again. Thank you so much!!! I knew I was just missing something and it was those dang connections up at the top that had never been cleaned. Again thank you you totally rock!!! ❤
After cleaning the brush bar, it still wouldn't spin smoothly - just sputtered. Tried your short cut connecting the handle end to the brush end without the pole. IT WORKED! So I just cleaned the connections for the pole and the whole thing is great. New ones are running between $500 - $650 today. Bless you! Subscribed, liked, bookmarked and will do the same with your detailing the V6 video. THANK YOU!
After searching through 6+ videos I found yours! I couldn’t get the black swivel part out even after pulling the entire little motor out. So I cleaned as best as I could. I then went and pulled apart to top motor like in the end of your video. Cleaned all touch points for electricity and it’s working a charm and do much power and it’s not even on boost! Thank you!!!! Will be checking out your service of this machine tomorrow!!
Saved me the cost of new vacuum. Watched dozen other videos
but yours saved the day. After several hours of fiddling with the damn thing your tip had it running like new in 5 minutes. Thanks much.
Many thanks for this video! I borrowed a T8 from my neighbour and followed your instructions - brush now turning and contacts clean! Vac back in working order! Saved my buying a new head for £55!
Brilliant mate. Sorted non spinning brush in 10 minutes. It was indeed dust on the contacts at the motor end. Video was a godsend. Thanks again.
You saved my vacuum, nothing had worked until this, thank you!!
Hello mate, I just fixed my Dyson thanks to your tip about cleaning the connecting heads - I used canned air and cleaned it up quite nicely, including the roller. I took the damn thing apart cleaned, sprayed, and put it back together and it's working like a charm. Thank you from Atlanta, Georgia.
Yes, it's working again! Realized it was an electrical issue and you identified it. The fix? Lightly emery-boarding the contacts on the body. Thanks for the tip! This Dyson's been through a lot. Ironically, it stopped working right after I washed the HEPA filter, so some people think the cleaning led to the breakdown - an evil strange coincidence!
Brilliant, you've just saved me a fortune because the bearing had failed on the small pulley and i didn't realise there was a screw in the fitting. Cheers
Thank you so much! My motor head was spinning intermittently so I checked all the electrical connections in sections and concluded that the fault was with the spinning mechanism. Just like you mentioned, there was a lot of hair wound up behind the black spinner. I couldn’t believe how much was in there! I used some tweezers to get them all out and tested it and voila! Good as new!
THANK YOU! The carpet brush wasn't spinning at all, and after cleaning all the hair out of it and the contacts I still couldn't get it to work. It was the part that you unscrewed that had a TON of hair stuck around it. Saved me from having to buy a new vacuum!
Wow, the cylinder contacts were full of fluff and it worked perfectly fine afterwards. Thanks fella, you saved me a lot of money
You totally nailed it!! Have been having issues with mine, and was about to turn it into a javelin, but you saved its life, and my sanity. Thank you.
Brilliant! I'm over the moon that after following your instructions, the bar runs smoothly ... after removing clumps of hair behind that black bar that spins the roller.
You're video showed me a whole bunch of places to clean, that, 1, I didn't know how to access, and 2, didn't know needed to be cleaned. Thank you, it was a big help. Now, to attempt a few on my own.
Great video no messing around. Cleaned the contacts on the rim of dust collection chamber and blew out loads of dust in the main head below motor. All working again. Many thanks for very clear explanation
Thank you!! Cleaned the brush part over and over again w no luck and like you suggested it was the dirty connector at the top! Works great now (almost made it to the trash had it not been for your video!!)
Thank you so much Sir! Removing the spindle using a T8 Torx screwdriver and cleaning all the crap behind it did it for me. May God keep your workshop warm and toasty during the Winter months.
Glad it helped
Same here!
Nice one for the video, thanks very much. 👍
Thank you! Never thought that I would get this expensive vacuum working again. I was going to throw it out. Tried removing the hairs from the brush without any luck and then saw the part about the electrical contacts. Sure enough the contacts on the clear plastic part were corroded and I cleaned them off with steel wool. Works like new again!
Thank you so much This has saved us having to buy a new vacuum. I dread to think how many Dysons have been dumped because of this problem. My husband followed this video and had it working again in less than 10 minutes.
That's great Margaret!
Fantastic. Brush was stop start spinning. I’d cleaned everything you can think of to clean except the electrical contacts. I didn’t even know it had them in the brush or hose. Thanks so much it’s a million times better than even before this problem.
Wow, you just saved me from buying a new Dyson! My Animal is 7 years old and I just thought I wore out the brush. I watched your video and just cleaned out the contacts with a toothpick and it worked like new. Thanks for the tip and I'm subscribing.
That electric contact cleaning did the trick! Thank you.
Thank you!!! You saved my day. It was the unscrewing the knob that moves the roller that worked for me. So much hair stuck in there! Thank you!
Taking that T8 screw out from inside that spinning shaft (5:48) and cleaning behind the shaft fixed my vac.
There was so much hair in there that I was sure it was entwined around a rubber grommet which turned out to be just a lot of very tightly twisted hair.
Thank you againn for sharing and making the world a better place :)
It was the fluff in the contacts, the one by the main motor! Thank you so much, some one gave us their old machine and you helped us bring it back to life!
Super helpful, this little trick...it was on the money!! Vacuum fixed and working perfectly again. Appreciate you putting this information out there, so very useful!
This was the best tutorial I have found and I have been able to do a complete service on the machine As you said, it is now like having a new machine. In my case as well, it was hair wound around behind the black driving bush pin - I was quite shocked how much was in there chugging it up but I also cleaned up the contacts and it all works really well - thank you very much. I’m more than a little surprised none of this is on the troubleshooting sections or FAQs of the Dyson website - hmmm…..
That last part cleaning the connectors saved my vacuum from the dumpster days lol. Thank you
Brilliant video. I tried everything and couldn't get the roller to spin. Then I watched your video and it showed the connectors on the hand held canister. I didn't have clue they were there. I followed your video and cleaned the connectors. Hey presto it's working like new. Many Thanks!!!!!!!
Brilliant video, fixed my dyson today after following your suggestions. It was the contacts next to the two white clips in the video but it's now had the full overhaul and works perfectly
Outstanding tip to find and clean the canister contact points. I did everything that all the other TH-camrs suggested and it still did not work. Stampy's secret fix saved me a lot of money (and Dyson's reputation with me). And Stampy - Yes - every time I touch it (pick it up, empty, change heads) it goes off and scares the **** out of me.I think that, like a gun, it needs a safety! Thanks for your help.
Fab job mate - after cleaning the metal prongs from dust etc mine still wasn't working but you showing me how to take the entire filter off so i could get directly to the metal prongs on the handle solved it for me. Appreciate the help!
You are my savior. I’ve disassembled every part of this machine to get it working and the black screw thing was the final bit that got it going. THANK YOU!
Excellent Robin!
09:40... Yep this was the problem. I have 2 spinning brush heads and neither worked so I knew that wasn't the issue. Sure enough, a piece of lint got lodged between the contacts on the back of the collection drum after the last emptying. Once removed both heads are working again. Major time saver tracking down the problem. Thanks, M8!!
Thank you so much!!! I did watch other TH-cam videos and your video helped me understand the electrical connections! Just when I was about to give up with your help I got my Dyson V7 beater head to rotate ! Made my life simpler!
Really helpful - thank you. I had cleaned the head, cleaned the contacts, but for me the key was the torx head screw inside the spindle. I couldn't see any hair externally but when I removed the spindle, there was an incredible amount hair wrapped underneath that was preventing the spindle from working correctly. Once this was removed everything started working correctly.
Thank you for showing how the clips need to be pushed in at the same time to separate the hand held section. That's what I needed to get the brush working! Some other great tips!
Best video I've found on this subject!! I've referred back to it several times over the past 3 years. This last issue was the piece that spins the brush. Thank you so much!
Brush head wasn't spinning. This was the missing info I needed, removed the black bit that holds the spinning brush (we used a flathead screwdriver even though a star shaped one was needed, but it worked) and it had loads of hair wrapped around it. Now works better than it has for ages! Thank you so much!
Awesome!
Answer: Mine got wet when cleaning spin head which caused scale corrosion on the circuit board that controls the electric motor inside what makes that brush actually spin when powered w clean connections. Beyond cleaning lint, much further disassembly of screws was needed until the spinnhead circuit board could be exposed. A Qtip in wd-40 or T9 effectively cleaned and lubed board, removing corrosion. Reassemble, works perfect.
Glad it worked for you. I am still struggling to find the culprit. Spin head circuit in the head or hoover itself?
Omg Sir thank you!!!!! I almost gave up. I took an old toothbrush and brushed off the dust off the electric connecting parts and that’s all it took! Thank you!!!
Great information on here. Thanks.
My brush head was only doing a 3/4 turn before stopping. Have previously taken the head fully apart, cleaned it out & reassembled but would still only spin 3/4 turn.
Only after watching this was I made aware of the screw to remove the helix drive part. Found lots of compacted hair inside. Removed it & Eureka, A fully turning brush head.
I also took the handle apart to remove & clean the filters which sit next to the pcb on the main motor part.
Thanks for doing this video.
Greetings from New York City. Thank you! I have an older Dyson stick V6 and my brush actually has a motor underneath or inside the roller head. When you remove the roller, there is another long piece that I assume holds that motor for the roller. I did all the cleaning and nothing. Then you mentioned to take off the canister that holds the dirt and pointed to the contacts by the handle. I blew some canned air into there and also wiped down the ridiculously small contacts on the back of the canister and it did the trick! Thanks again.
That tip with the connectors is priceless. Brush bar would stop spinning intermittently, cleaned up all the connectors and problem solved! Thanks mate 👍🏻
Excellent news Shaun!
Thanks, that did the trick. On the bright side, after trying all the other “fixes”, my vacuum is thoroughly cleaned and tuned up.
Thanks so much. I had bought a new head and it didn't work either. Finally found your video ,it was the connection points at the back of the dust canister. Thanks so much. I was able to return the now unnecessary head.
Thank you, I followed your easy instructions, it spins beautifully now. It was the connection at the motor head.
I’m an expert now, thanks to you, best wishes to you
Thanks a million, as expected after watching your video it was clogged up with hair- it now works like new! appreciated you making the video
Excellent job. My issue was the connection between motor and filter holder. Saved me buying a replacement!
You, sir, are a gentleman and a scholar. Cleaning the contacts at the top (of my Dyson SV09) got the brush bar spinning again. Cheers.
I had already tried everything else and was just about to purchase a new motorised Dyson head, but took the "black twiddly thing" off cleaned it and it now works !!!... Thank you so much
Excellent
Thank-you so much! 16$ for a set of those special screwdriver bits, and off I went. Works like a dream now.
Had problem for months and couldn’t fix it by cleaning head. Thanks for this video which explained it could be the electrical connectors. Cleaned these on the main unit behind the bin and now works! Thanks
Thanks Stampy I now have a spinning brush bar again without any dismantling as the fault was dust accumulation on the contacts between the waste bin and the main body of the machine which I was completely unaware of. Keep up the good work!
Awesome
Your instructions have finally got my DC62 brush bar working again. I'm not sure what part of it worked, I suspect it was cleaning all the contacts since I had previously done most of the other mtce without success. Thanks so much.
This video is amazing......saved me buying a new Dyson. Thank you so much for your time to help others!
Best video on TH-cam to fix a non-spinning Dyson head. Thank you very much. My Dyson is now working beautifully 😊 You are a legend
Thanks!
Thank you, all the way from Australia@@stampysrandomreviews
I have the V8 Animal which has a slightly different construction than yours. The head was stopping whenever it encountered any sort of resistance. I would unplug the tube and it would spin again...only to stop again shortly. I watched this and figured out how to remove my canister (a slightly different attachment process than yours) and there must have been some fuzz stuck in the electrical connection points because, after reassembly, she works great once again! Thanks for the tips!
Thank you! Per your video, I cleaned the connection on the canister and on the main body. Voila, the brush now moves again! Brilliant. There was not much fuzzy dirt on the connection, but apparently it was enough to stop the electrical connection.
It worked!!! I got the T8 screwdriver and it spins like brand new again! Thank you!
Fantastic! glad I helped! hopefully you subscribed!
Thank you, I thought the motor had packed up and was about to buy a new floor head when all I needed to do was blow the dust of the connectors. I will be watching your service videos next. Thank you again :-)
Hi, thanks for the Torx T8 tip to getting the black spiral off. On getting under the black spiral I found my Dyson head was clogged solid with fine hair , so much it was causing the machine to draw too much current and stop. Now cleaned and lubed it runs sweet.
Thank you so much for your help- you saved us hundreds that we don't have! 😁
❤Think this willl help me! Dyson just wanted to charge me £70 for a new head without really listening to the problem! Not good service! 16:41
You are the Man! Sure enough the contacts at the top of the canister were covered in fluff blocking the connection! Yes every time I pick the vacuum up it starts! What a PITA! Great work!
I really needed help with this, as a 78 year old lady, whose husband always dealt with everything technical you lost me at the type of screw driver I need. I have a few tools, but as I don’t know which I need it looks as though I’m heading to a new Dyson.
Praise be! Thank you! My issues was pet hair blocking the electrical connects of the dust bin. I always do the double click to clean out the bin but don’t get up in the crevice! Thanks!!!!!
Thank you so much - you’ve saved me spending well in excess of £300 - managed to get the motorised head working again!
Wow! You saved me £60 on a new brush head! Thank you so much
Really appreciate it! Was able to get the brush rolling within minutes because of your awesome tutorial. Thanks again! Cheers
Mate, you are a life saver....AND a money saver!! Well done, thanks for posting this video.
Oh my goodness! Had to check in from way over here in Austin texas. I have an old version that has a completely different brush roll and thought to myself well, this isn't going to work. Sure enough, I followed with you to the end and after cleaning the tube and the brush roll and all the things other videos recommended I got to the contacts you pointed out gave him a wipe down and all the sudden it's working! Thank you so much!!!
My thanks, as well, mate. I had already followed most of the step with the Dyson support folds EXCEPT taking off the little black drive spindle. Mine is just a pressure fit and doesn't require a torx driver - it pries off easily with pliers. Inside was a thick compacted cylinder of hair! Once I removed that, it works like new! I had a new head on back order from Dyson. Just saved $125 and have a functional tool. Thanks again.
Merry Xmas!
@@stampysrandomreviews To you and yours as well.
Perfect! If you're in NZ or Oz, I got a torx screwdriver set with the needed T8 attachment from Bunnings for $10. A little fiddly to unscrew but it worked. Nice cheap fix.
Thanks man. Just hearing the reminder, “clean everywhere”. Cleaned where the brush attaches inside the attachment. Works well again. 😊
Thanking you for the video. I managed to fix it and working fine now👍👍👍
Absolutely amazing. Cleaned all contacts and works a treat. Saved us a fortune!
Thanks so much! Tried all the usual fixes, but as two different heads weren't rotating I knew it had to be electrical rather than a hair clog. Exactly as you said, it was a bit of fluff up behind the bin that was stubborn enough to stay there even after blowing it all over. Pulled it out and all working again.😊
Really helped me, usually have no confidence in things like this. Took a while and a lot of patience to get that inside screw out as it was so tightly wound with hair but I did it, so thank you very much for your help.
Awesome video, direct and clear. Saved me a lot of time troubleshooting. Appreciate you taking the time to post video.
Well done, you're the MAN.....
Thank you...after taking the brushes apart and cleaning as usual, still didn’t work. You nailed it....it was the contacts at the top. 👏
Did you end up figuring out how to clean your head