First Rivian Service Issue

I have my first Rivian issue that needs service. In this video, I will cover my issue, how to schedule service, and what that looks like currently.
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[@slimtny]

Dropped my Raptor off at the dealer and two days later got a call to come get the truck and was told they can’t get parts. It took Ford 3 months to get parts for my Raptor. They wouldn’t give me a rental or loner. Brand new 87k truck and was treated like I was driving a fiesta. Cant wait for my R1T to get here! I never want to set foot in a traditional dealership ever again.

[@HaulYT]

Justin that is awful and I have heard this is quite common. I'm def with you on the change towards a different way of buying a vehicle

[@1905934]

has your accelerator pedal still attached?

[@HaulYT]

No issue with the pedals

[@eileenhunter5927]

I haven’t taken it in yet but our brand new 2022 Toyota Tacoma TRD 4x4 has an alignment issue with its door too. It didn’t occur until I put about 1500 miles on it. Can’t wait for our R1S! It will be awhile ) probably at least a year since I don’t have a launch addition. The Toyota is our tow vehicle for now. 🫤

[@HaulYT]

Eileen thanks for the insight from your side. The R1S is beautiful I'm excited to see one in the wild. I have a lot of respect for Toyota so interesting to hear about ur similar issue. Thanks for the comment