I called Samsung and complained and they sent a service guy out within a week and he replaced the ice-maker at no charge. My unit was out of warranty by over 3 years and I told them I hadn't had ice for almost 2 years and tried everything short of replacing it to get it to work. I think they realize they had a faulty unit and needed to stay ahead of any class action that in the conversation on the internet. Now I'm happy, happy, happy! Thank you Samsung, you really shined! PS: the new unit has a heater in it to stop ice build up.
Hey Jack Thanks so much for the help We paid $1800 for our used side by side with a 12 month warranty from dealer. We got them in to fix the Icemaker after a few months . When it was out of warranty it froze up again ...I called them and said they should fix it for free because it was the same issue but they still wanted about $160-00 Thanks for your video i did the Forced Defrost .. It took about 20 minutes before I could get the Icemaker out and remove the big clump of ice that caused it to stop working . Gave it a bit of a clean and slid the Icetray back in .. worked perfectly ,, thanks so much I am expecting it will likely freeze up again but at least now I know what to do Thanks Mate and God Bless you
If any of you have a Samsung and your ice maker is given you problems go on Facebook and join a group called " Samsung Refrigerator recall U.S.A now" and see how over 60,000 members are getting their money back for their defective Samsung Refrigerators. Even when they are as old as 2014 or earlier. Samsung knows they have a huge problem with their Refrigerators and they are not helping their customers. In that group they show you the steps to take to make Samsung give you a refund. Join the Facebook group and get your money back.
I have the exact same refrigerator and the ice machine hasn't worked for months. I watched this and it's defrosting now. Thanks for taking the time to make and post it.
Very helpful - however, depending on your specific model (mine was slightly different than the one in this video, so the combo never worked for me) make sure to read "smakcanda"s comment. Its the button combination and not the name of the buttons. #1 in left column & #2 in right. Thanks.
Thanks for a really great tutorial. I couldn’t even figure out how to remove the ice bucket and was so frustrated. By following your instructions step by step I was able to defrost the ice maker and save the cost of a repair man visit.
BEST & HELPFUL video! Thank you for saving my freezer from "someone' trying to yank the ice maker out of the freezer without patience! Everything worked like a charm!
I have had this fridge for years now and always struggle with this ice maker, actually gave up on it for over a year and change now and bought ice by bags never knowing there was a defrost option wow thank you
I called Samsung directly. Out of warranty ; same issue offered free repair. They replaced the ice tray , main board and the ice maker unit @ no cost. So far so good.
If any of you have a Samsung and your ice maker is given you problems go on Facebook and join a group called " Samsung Refrigerator recall U.S.A now" and see how over 60,000 members are getting their money back for their defective Samsung Refrigerators. Even when they are as old as 2014 or earlier. Samsung knows they have a huge problem with their Refrigerators and they are not helping their customers. In that group they show you the steps to take to make Samsung give you a refund. Join the Facebook group and get your money back.
The Fd stands for Forced Defrost. On my model to get it into Forced Defrost I hold the #1 button on Left column + #2 button on Right column. Hold together for a count of about 12, You'll hear one beep then the screen will go blank. I push 2nd button on Right column until I see the code 'Fd'. It will beep during the entire Forced Defrost cycle (so go out or have a shower). It lasts 20 minutes on my fridge. Sometimes that's not enough to defrost the Ice Master fully & I have to do a 2nd cycle. DON'T use a hairdryer, you could wreck plastic parts, just let the Fd cycle warm the ice maker until it's thawed. Then put your fingers at the fridge side of the ice bucket/box marked Ice Master, and push UP. Don't force it. The corkscrew shaped impeller is likely blocked by a partially melted and refrozen 'blob' of ice. I've never had the ice chest around the box frozen up with ice; my problem is I don't use enough icecubes and I have to remember to EMPTY the ice bucket at least weekly or this will happen again. The rest of the freezer's contents will not thaw. The fridge and freezer will continue to operate. The ice maker will start working again as soon as you finish removing the blob of ice and put the plastic box into the ice maker, and you will have ice in a few hours.
This was SOOOO useful. I spent two hours following everyone's TH-cam instructions and their models where just slightly different than mine so none of the tricks worked. The key isn't the names of the buttons - its what smakcanda here described. #1 button and #2 button in the first and second column respectively. THANK YOU.
Tech came today and I got up at 6:30 and did 7 consecutive For Ed Defrost modes. Very finicky to get it set. He says it was best defrost ever and he then replaced almost everything in Service Kit including motherboard which with new software is supposed to extend automatic defrosting time. He had a similar situation yesterday where whole icemaker was a solid block of ice. Owner was told to unplug refrig and leave doors open for 48 hours to melt ice enough to allow him to return and proceed with parts replacement.
@@zoecal2013 From the top on my fridge, but they're all slightly different. Keep track of which buttons you pushed to get the ice maker into Forced Defrost and leave it handy in a kitchen drawer because even if you have a Samsung technician come out and do service it WILL happen again. The best advice I got was to empty the ice bin weekly. That eliminates evaporation of sitting ice in bin, that leads to frozen impaled, and spreads to freeze up outside the ice cube bin.
Thank you so much for this video! This is the second time my ice maker has stopped working. The first time I watched your video and was able to fix it. This time I forgot how, and had to find a video - and I found yours and remembered I watched it the last time. LOL. One thing I found that also helped was to take a blow dryer to the opening - it melted the ice faster than just putting the fridge in defrost mode, and more importantly, I didn’t have to listen to that annoying beep forever!
Using a blow dryer can cause the plastic parts to melt (with not that much heat); it's a pain, but if you run the fd (forced defrost) regularly there's not so much build-up.
So my ice bucket is frozen in - it's not coming out without plastic breaking. If I run the Fd, will that also mean the ice bucket will catch the water? I also recognize that means there's a ton more ice, and obviously that means the possibility of a ton more water. I figure I'd set up a towel on the outside dispenser figuring the ice would melt and drain through there. Does running Fd affect the temperature of the rest of the refrigerator compartment, or the freezer below?
Great video thank you for sharing. However just to add my experience here so that others don’t have to go through what I did. When my dispenser stopped working I researched online to see what it could be and everyone seemed to say it was the water inlet valve at the rear or a frozen pipe in the door (not likely in the newer fridges) going to the dispenser. After waiting 2 weeks for the inlet valve and after fitting it, it still didn’t work. I tried everything until I removed and emptied the water reservoir behind the salad crisper. When I reattached it I found the reservoir didn’t refill at all. So I checked that good pressure and water was going to the water inlet valve and it was fine. So I removed the clear/white pipe from the inlet valve at the rear that goes to the reservoir/tank and blew in to it but seemed like it was blocked. I then removed it from the reservoir/tank and pulled it out completely and blew into it. Nothing. It’s a 2 foot pipe and the air wouldn’t go through so I waited a few minutes as I thought it was frozen then suddenly it cleared. Voila! There you have it. Reattached everything, the pipe goes back in from inside the fridge easily, and the tank filled up and water and ice is now perfect. Just that 2 foot pipe! 😂
Thank you!!!! I figured some huge frozen ice was blocking the machine but I just couldn't figure out how to remove the ice tray, lol. You showed me the way 👍👍👍👍👍
Thanks a lot for the straight to the point 👌🏻Great tip on not to yank it out 😊I actually used a very wet hot towel to put on top of ice and it worked perfectly I was able to cut off time ... 15 -20 minutes the most and I had lots of ice ... again thanks for the video
If any of you have a Samsung and your ice maker is given you problems go on Facebook and join a group called " Samsung Refrigerator recall U.S.A now" and see how over 60,000 members are getting their money back for their defective Samsung Refrigerators. Even when they are as old as 2014 or earlier. Samsung knows they have a huge problem with their Refrigerators and they are not helping their customers. In that group they show you the steps to take to make Samsung give you a refund. Join the Facebook group and get your money back.
Sometimes I don’t do defrost, but use a hair fan to melt the ice and wipe it with paper towel. Try not to keep a refrigerator doors open for a long time and if you do then use power freeze that will prevent accumulation ice in icemaker
FYI, the defrost cycle stops automatically after about 15-20min. Run it again if needed. Dryer method works too if you want to explore that option instead. Do whatever you feel like doing.
I let the Fd mode run until it finishes on its own. It does take a while, maybe a good 30-45 minutes? I haven’t actually timed it. Before sliding the ice container back in, I usually have to knock out (be very careful) any remaining frozen ice around the ice maker. When it’s all cleared, it starts making ice again like normal.
wow !!! . i was about to pay $300 for someone to come and take a look at my fridge but i told my husband to let me check youtube and d u were there with the same fridge and same problem and yeah mine had a small piece of ice which came off when i removed the tray . thank you for sharing the video and you just saved me some cash!
I had the same problem. The ice maker would work for a time then totally freeze up. I found a small hole in the ice tray (manufactured defect). I used some epoxy to fill the hole and that fixed the problem.
Is it possible to remove the entire outer box and ice maker? I’m done with the freeze ups and bought an under-counter ice machine for our kitchen renovation. Would be nice to have the extra fridge space if this was removed completely.
The pressing of the buttons may require more than one try. I just did a fd on my icemaker this week (I forgot to dump the ice and the auger was frozen in the blob inside the ice bucket) because the icemaker was frozen up again, and it took me 3 tries to get the 2 letter codes to come up.
Using a hair dryer can warp plastic parts; you're better off to run the cycle as many times as is necessary till the ice inside the ice maker thaws. I put a small towel inside to sop up the melting ice.
I like your shot video, but I could not get door off so I set defrost code. You did not indicate how long does it take to defrost and next steps! Does the heater defrost cycle and alarm beep shut off automatically? Or do you have to put in another code in to deactivate to make ice again?
best thing i found to help de ice this is to use a turkey baster with hot water. Keep shooting it up its hole until the tray can be pulled out. make sure you got towels and something to catch the water coming out.
Top Left Freezer button(power freeze) and lightning button for 12 secs, then keep hitting the lighting button until you see fd(force defrost) and let it do it's thing
I have no ice build up whatsoever but still can't get it to work. Tried holding the black button inside the ice maker until it beeped and again later tried pressing it for 10 seconds as someone else recommended and turned it off for 24 hours and still nothing. Never had issue with it freezing up. What's going on. Second time it happened.
The quickest and safest way to remove the ice jam in the ice maker is to us a hair dryer on the hottest setting. I just did this for my neighbors Samsung unit last week. Remember to put a towel down to catch the melting water. This should take about 15 minutes. Then you will see that any frost build up and ice jam should gone. If not, continue to use the hair dryer. Replace your ice bucket, shut the freezer door and you should hear the ice cubes dropping in about an hour. Hope this helps?
mine was freezing up just like that. In warranty..... guys came by a said common problem. The issue was that the filler tube way in the back that fills the tray needs pulled out/down just about a 1/4 inch or a little more. The tube sits too high or out from the tray and the water was not being directed into the tray well enough allowing a mist to fill the area and freeze. no more freezing up or need to defrost
I let the Fd mode run until it finishes on its own. It does take a while, maybe a good 30-45 minutes? At the end I can usually knock out (be very careful) any remaining frozen ice around the ice maker. When it’s all cleared, it starts making ice again like normal.
Thanks, Greta video. Been trying t get Samsung to repair this known problem for 2 months. Have spent numerous hours on phone only to be frustrated with no call back or no scheduled repair. Just cant’t understand how Samsung knows its a problem but has a reluctance (or just don’t care) to fix problem. Will never buy a Samsung product again.
Easier way then defrost mode, take a blow dryer and set it up, or hold it there. Takes literally 3-4 minutes. Be careful with water and electricity obviously, but I have to do this once a month.
Thanks for sharing this was exactly my problem. I defrost the entire refrigerator for almost 24 hrs Only today I cleaned up and I now await it to restart. So how long will restart to make ice.
I had the same problem and I started defrosting my ice maker with a hair dryer every three weeks. I would throw my ice out and start all over. Today I put in a new ice maker. I’m waiting to see how it does.
I called Samsung and complained and they sent a service guy out within a week and he replaced the ice-maker at no charge. My unit was out of warranty by over 3 years and I told them I hadn't had ice for almost 2 years and tried everything short of replacing it to get it to work. I think they realize they had a faulty unit and needed to stay ahead of any class action that in the conversation on the internet. Now I'm happy, happy, happy! Thank you Samsung, you really shined! PS: the new unit has a heater in it to stop ice build up.
Hey Jack Thanks so much for the help
We paid $1800 for our used side by side with a 12 month warranty from dealer.
We got them in to fix the Icemaker after a few months .
When it was out of warranty it froze up again ...I called them and said they should fix it for free because it was the same issue but they still wanted about $160-00
Thanks for your video i did the Forced Defrost .. It took about 20 minutes before I could get the Icemaker out and remove the big clump of ice that caused it to stop working .
Gave it a bit of a clean and slid the Icetray back in .. worked perfectly ,, thanks so much
I am expecting it will likely freeze up again but at least now I know what to do
Thanks Mate and God Bless you
If any of you have a Samsung and your ice maker is given you problems go on Facebook and join a group called " Samsung Refrigerator recall U.S.A now" and see how over 60,000 members are getting their money back for their defective Samsung Refrigerators. Even when they are as old as 2014 or earlier. Samsung knows they have a huge problem with their Refrigerators and they are not helping their customers. In that group they show you the steps to take to make Samsung give you a refund. Join the Facebook group and get your money back.
I have the exact same refrigerator and the ice machine hasn't worked for months. I watched this and it's defrosting now. Thanks for taking the time to make and post it.
Very helpful - however, depending on your specific model (mine was slightly different than the one in this video, so the combo never worked for me) make sure to read "smakcanda"s comment. Its the button combination and not the name of the buttons. #1 in left column & #2 in right. Thanks.
Thanks for a really great tutorial. I couldn’t even figure out how to remove the ice bucket and was so frustrated.
By following your instructions step by step I was able to defrost the ice maker and save the cost of a repair man visit.
BEST & HELPFUL video! Thank you for saving my freezer from "someone' trying to yank the ice maker out of the freezer without patience! Everything worked like a charm!
Definitely helped!!! Thank you!!!! I had to do 2 cycles and use the 1st button on the left and second on the right. And very easy to understand
I have had this fridge for years now and always struggle with this ice maker, actually gave up on it for over a year and change now and bought ice by bags never knowing there was a defrost option wow thank you
Me too !
Worked like a charm! Thank you! Ice came right off and it stopped beeping by itself after about 45 min when I guess it was done lol. Again thank u!
I called Samsung directly. Out of warranty ; same issue offered free repair. They replaced the ice tray , main board and the ice maker unit @ no cost. So far so good.
If any of you have a Samsung and your ice maker is given you problems go on Facebook and join a group called " Samsung Refrigerator recall U.S.A now" and see how over 60,000 members are getting their money back for their defective Samsung Refrigerators. Even when they are as old as 2014 or earlier. Samsung knows they have a huge problem with their Refrigerators and they are not helping their customers. In that group they show you the steps to take to make Samsung give you a refund. Join the Facebook group and get your money back.
3 years later and your vid has saved me from calling repair guy and ordering unneeded parts thanks!!
Wow! I am so glad that I found your video. You were so much more help than the Samsung videos! Thanks for the help!
Thanks for saving me a huge headache on this ice maker
The Fd stands for Forced Defrost. On my model to get it into Forced Defrost I hold the #1 button on Left column + #2 button on Right column. Hold together for a count of about 12, You'll hear one beep then the screen will go blank. I push 2nd button on Right column until I see the code 'Fd'. It will beep during the entire Forced Defrost cycle (so go out or have a shower). It lasts 20 minutes on my fridge. Sometimes that's not enough to defrost the Ice Master fully & I have to do a 2nd cycle. DON'T use a hairdryer, you could wreck plastic parts, just let the Fd cycle warm the ice maker until it's thawed. Then put your fingers at the fridge side of the ice bucket/box marked Ice Master, and push UP. Don't force it. The corkscrew shaped impeller is likely blocked by a partially melted and refrozen 'blob' of ice. I've never had the ice chest around the box frozen up with ice; my problem is I don't use enough icecubes and I have to remember to EMPTY the ice bucket at least weekly or this will happen again. The rest of the freezer's contents will not thaw. The fridge and freezer will continue to operate. The ice maker will start working again as soon as you finish removing the blob of ice and put the plastic box into the ice maker, and you will have ice in a few hours.
This was SOOOO useful. I spent two hours following everyone's TH-cam instructions and their models where just slightly different than mine so none of the tricks worked. The key isn't the names of the buttons - its what smakcanda here described. #1 button and #2 button in the first and second column respectively. THANK YOU.
Tech came today and I got up at 6:30 and did 7 consecutive For Ed Defrost modes. Very finicky to get it set. He says it was best defrost ever and he then replaced almost everything in Service Kit including motherboard which with new software is supposed to extend automatic defrosting time.
He had a similar situation yesterday where whole icemaker was a solid block of ice. Owner was told to unplug refrig and leave doors open for 48 hours to melt ice enough to allow him to return and proceed with parts replacement.
Thank you very very much mate worked like a charm. Highly appreciated have a blessed day 🙏
Is it the number 1 button from top or bottom????
@@zoecal2013 From the top on my fridge, but they're all slightly different. Keep track of which buttons you pushed to get the ice maker into Forced Defrost and leave it handy in a kitchen drawer because even if you have a Samsung technician come out and do service it WILL happen again. The best advice I got was to empty the ice bin weekly. That eliminates evaporation of sitting ice in bin, that leads to frozen impaled, and spreads to freeze up outside the ice cube bin.
Hey thanks for the video. But where exactly is the water tray? Where is the ice being actually made? In the compartment up there that was iced up?
Thanks so much straight to the point
Thank you so much for this video! This is the second time my ice maker has stopped working. The first time I watched your video and was able to fix it. This time I forgot how, and had to find a video - and I found yours and remembered I watched it the last time. LOL.
One thing I found that also helped was to take a blow dryer to the opening - it melted the ice faster than just putting the fridge in defrost mode, and more importantly, I didn’t have to listen to that annoying beep forever!
Using a blow dryer can cause the plastic parts to melt (with not that much heat); it's a pain, but if you run the fd (forced defrost) regularly there's not so much build-up.
@@smakcanada thank you for your reply. That is good to know.
So my ice bucket is frozen in - it's not coming out without plastic breaking. If I run the Fd, will that also mean the ice bucket will catch the water? I also recognize that means there's a ton more ice, and obviously that means the possibility of a ton more water. I figure I'd set up a towel on the outside dispenser figuring the ice would melt and drain through there.
Does running Fd affect the temperature of the rest of the refrigerator compartment, or the freezer below?
Thanks for the video. Your tutorial helped and my ice maker is working again. Thx again!
Yes we trying it
You can't force the icemaker out - leave it until you've done one or two Fd defrost cycles.
Had to find someone w my exact fridge. Man ur the GOAT. Thank u sir.
Great video thank you for sharing. However just to add my experience here so that others don’t have to go through what I did. When my dispenser stopped working I researched online to see what it could be and everyone seemed to say it was the water inlet valve at the rear or a frozen pipe in the door (not likely in the newer fridges) going to the dispenser. After waiting 2 weeks for the inlet valve and after fitting it, it still didn’t work. I tried everything until I removed and emptied the water reservoir behind the salad crisper. When I reattached it I found the reservoir didn’t refill at all. So I checked that good pressure and water was going to the water inlet valve and it was fine. So I removed the clear/white pipe from the inlet valve at the rear that goes to the reservoir/tank and blew in to it but seemed like it was blocked. I then removed it from the reservoir/tank and pulled it out completely and blew into it. Nothing. It’s a 2 foot pipe and the air wouldn’t go through so I waited a few minutes as I thought it was frozen then suddenly it cleared. Voila! There you have it. Reattached everything, the pipe goes back in from inside the fridge easily, and the tank filled up and water and ice is now perfect. Just that 2 foot pipe! 😂
This is very helpful thank you
The only thing
Do you need to push any more buttons for it to get back to normal?
Great video..How long does it take to defrost do you know?
Thankyou for this video. Just took the front off mine and it was icey and solid. Worked a treat thankyou
Thank you!!!! I figured some huge frozen ice was blocking the machine but I just couldn't figure out how to remove the ice tray, lol. You showed me the way 👍👍👍👍👍
I greatly appreciate you sharing with us. very much needed. Thank you
Glad i found this vids. Been craving for iced coffee and no ice coming out 😂
Thanks mate , just straight at it . great vid 👍
Thanks a lot for the straight to the point 👌🏻Great tip on not to yank it out 😊I actually used a very wet hot towel to put on top of ice and it worked perfectly I was able to cut off time ... 15 -20 minutes the most and I had lots of ice ... again thanks for the video
If any of you have a Samsung and your ice maker is given you problems go on Facebook and join a group called " Samsung Refrigerator recall U.S.A now" and see how over 60,000 members are getting their money back for their defective Samsung Refrigerators. Even when they are as old as 2014 or earlier. Samsung knows they have a huge problem with their Refrigerators and they are not helping their customers. In that group they show you the steps to take to make Samsung give you a refund. Join the Facebook group and get your money back.
Sometimes I don’t do defrost, but use a hair fan to melt the ice and wipe it with paper towel. Try not to keep a refrigerator doors open for a long time and if you do then use power freeze that will prevent accumulation ice in icemaker
We just bought this house, and it has this exact refrigerator. Thank you so much for telling us how to fix the ice maker!
They didn't tell you about that before you bought the house? That's definitely something important to tell you.
does FD mode affects the freezer at the bottom?
FYI, the defrost cycle stops automatically after about 15-20min. Run it again if needed. Dryer method works too if you want to explore that option instead. Do whatever you feel like doing.
Super healthful! Thanks a lot, man! 👍🏼
THANK YOU no one ever mentions turning off the ice maker first to unlock it I was pulling on yanking on this thing and it wasn't coming out.
Does it automatically shut off after using the fd? Do I have to do anything other than putting the ice bucket back in?
Does the ice tray itself need to be out for the FD or can it be left in? Cause I left mine in 😅
Hello and thank you so much for the info. Do you have any info on why the bottom ice tray does not get ice
I don’t have a bottom ice maker in mine. Only the ice maker in the refrigerator compartment.
Worked a treat. Thanks
How long does this process normally take? Also once it stops beeping do we just put the top back on and use it like we normally do?
I let the Fd mode run until it finishes on its own. It does take a while, maybe a good 30-45 minutes? I haven’t actually timed it. Before sliding the ice container back in, I usually have to knock out (be very careful) any remaining frozen ice around the ice maker. When it’s all cleared, it starts making ice again like normal.
Thank you for sharing. Straight to the point. 👍
Thank you!! how many times can defrost it? has a lot of ice
wow !!! . i was about to pay $300 for someone to come and take a look at my fridge but i told my husband to let me check youtube and d u were there with the same fridge and same problem and yeah mine had a small piece of ice which came off when i removed the tray . thank you for sharing the video and you just saved me some cash!
If ice melts quickly, can i turn the defrost cycle off and do I do that the same way i turned it on?
Good tip.I check TH-cam first. But always keep and read your manuals. They will spell out maintenance frequency and best practices.
I had the same problem. The ice maker would work for a time then totally freeze up. I found a small hole in the ice tray (manufactured defect). I used some epoxy to fill the hole and that fixed the problem.
Is it possible to remove the entire outer box and ice maker? I’m done with the freeze ups and bought an under-counter ice machine for our kitchen renovation. Would be nice to have the extra fridge space if this was removed completely.
Thanks, exactly what I was looking for!
Does "Fd" only defrost the ice maker or does it defrost the freezer too?
Do you have to press the reset button when it’s done defrosting?
The pressing of the buttons may require more than one try. I just did a fd on my icemaker this week (I forgot to dump the ice and the auger was frozen in the blob inside the ice bucket) because the icemaker was frozen up again, and it took me 3 tries to get the 2 letter codes to come up.
You sir, have earned a like and don't give those out lightly. As i type, my fridge is annoying beeping it's way to working again.
I'm gonna try....thanks for your time and effort!!
Good to know this information. Suggestion: Use a hair blower to speed things along. Leave ice try inside during defrost to collect water.
Using a hair dryer can warp plastic parts; you're better off to run the cycle as many times as is necessary till the ice inside the ice maker thaws. I put a small towel inside to sop up the melting ice.
I like your shot video, but I could not get door off so I set defrost code.
You did not indicate how long does it take to defrost and next steps! Does the heater defrost cycle and alarm beep shut off automatically? Or do you have to put in another code in to deactivate to make ice again?
To speed mine up I got a spray bottle with hot water and sprayed the ice. Took 10 minutes so I didn't have to listen to that beep for so long
Thanks for the tips. I might use a blow dryer to hurry it along.
best thing i found to help de ice this is to use a turkey baster with hot water. Keep shooting it up its hole until the tray can be pulled out. make sure you got towels and something to catch the water coming out.
Will it defrost the freezer at all? Great video! I have a lot of baby food I made so wanted to make sure it won't effect the freezer below
No. This just defrosts the ice maker which is separate from the refrigerator. My freezer is in the bottom, not near the ice maker.
Do you have to turn off the water supply or can it be left on so you can continue using the water dispenser?
Amazingly helpful, thank you so very much for sharing your experience!!
Love the shirt brother.
Thank you! Very helpful!
Thanks!! Good job explaining it.
What year and model is yours and could you show me how to defrost the ice maker only?
Top Left Freezer button(power freeze) and lightning button for 12 secs, then keep hitting the lighting button until you see fd(force defrost) and let it do it's thing
Hello. Did you take the tray out while it's on fd mode? And when did you hit that ice maker button back on. Thank you
I did take out the tray and put a towel underneath while on defrost mode. Ice fell off on the towel.
Thank you! Had to use a hair Dryer because it had too much ice but it worked.
Thank you so much, very helpful video well explained !
I have no ice build up whatsoever but still can't get it to work. Tried holding the black button inside the ice maker until it beeped and again later tried pressing it for 10 seconds as someone else recommended and turned it off for 24 hours and still nothing. Never had issue with it freezing up. What's going on. Second time it happened.
10 / 10 very useful, thank you
The quickest and safest way to remove the ice jam in the ice maker is to us a hair dryer on the hottest setting. I just did this for my neighbors Samsung unit last week. Remember to put a towel down to catch the melting water. This should take about 15 minutes. Then you will see that any frost build up and ice jam should gone. If not, continue to use the hair dryer. Replace your ice bucket, shut the freezer door and you should hear the ice cubes dropping in about an hour. Hope this helps?
Be careful that you don't melt plastic parts with the hairdryer on hot. It's better to do the forced defrost.
Good vid man thanks worked great
Nice-thanks. Have same fridge but key command took a few efforts to get RD but did help. Ran it twice
Thanks for this video !
So the FD mode won’t affect the real Freezer on the bottom, correct?
Thank you! This was perfect.
For how long can you put the ice maker back on? Do I need to press anything else to stop the defrost cycle ?
Thanks for sharing!! Saved the day!!
Awesome step by step simple instructions. Ty.
Is there another video of the final result??
mine was freezing up just like that.
In warranty..... guys came by a said common problem. The issue was that the filler tube way in the back that fills the tray needs pulled out/down just about a 1/4 inch or a little more. The tube sits too high or out from the tray and the water was not being directed into the tray well enough allowing a mist to fill the area and freeze.
no more freezing up or need to defrost
Do you have the same type of ice maker? Or is it the one that sits in the door?
Thank you! Excellent video!
How long do usually keeping the Forced Defrost mode running until the ice maker works again?
I let the Fd mode run until it finishes on its own. It does take a while, maybe a good 30-45 minutes? At the end I can usually knock out (be very careful) any remaining frozen ice around the ice maker. When it’s all cleared, it starts making ice again like normal.
Best video yet.
After going into FD mode, does it shut off the freezer also or only the ice maker?
Ice maker only. Be sure to turn the ice settings off
Very helpful! Thanks!
Thanks 🙏🏽 Bro !!
So what if it's not making ice but the ice maker isn't frozen over inside but the water works fine just not making ice anymore?
Thanks, this was very very helpful.
Mine still won’t come out after FD. I’ve done fd 8 times now. It won’t budge. Any suggestions of what I should do next?
Thanks, Greta video. Been trying t get Samsung to repair this known problem for 2 months. Have spent numerous hours on phone only to be frustrated with no call back or no scheduled repair. Just cant’t understand how Samsung knows its a problem but has a reluctance (or just don’t care) to fix problem. Will never buy a Samsung product again.
Thanks for thisn!! So I’m at defrost stage where it beeps like crazy, been doing that for 30 mins … does it stop on it’s own or?
It stops on its own, but depending on how much ice you have you may need to run it for more than one cycle.
Lol you do the defrost mode first. Second thing leave bucket in so the water melts into bucket, no need for towels.
Easier way then defrost mode, take a blow dryer and set it up, or hold it there. Takes literally 3-4 minutes. Be careful with water and electricity obviously, but I have to do this once a month.
Thank you So Much for this Very Helpful Video!
Thanks for sharing this was exactly my problem. I defrost the entire refrigerator for almost 24 hrs
Only today I cleaned up and I now await it to restart. So how long will restart to make ice.
Thanks a big helper here!!!
Why can’t you use the defrost mode to get the ice defrost before you remove the tray?
I had the same problem and I started defrosting my ice maker with a hair dryer every three weeks. I would throw my ice out and start all over. Today I put in a new ice maker. I’m waiting to see how it does.