"Give Me A Discount AND Bring The Car Back To Me!" | Plus A PD Call For A Rollover
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- เผยแพร่เมื่อ 20 ก.ค. 2024
- #gatlinburg #everythingautos #towingandrepair #pigeonforge #greatsmokymountainsnationalpark
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Chapters
0:00 Intro
1:39 Pickup of the Silver Volkswagen at Ripley's
3:39 Phone call from the manager at Ripley's
4:03 Volkswagen phone call number 1
10:00 Volkswagen phone call number 2
11:19 Volkswagen phone call number 3
11:48 Cursing at the tow truck driver is not the way
12:18 Volkswagen pickup at the lot
14:00 Apology accepted
16:46 Risky behavior on vacation
20:16 PD call for a rollover accident
21:00 Assessing the scene
22:04 Hooking up
22:47 Winching
23:43 Loading it up
25:09 Aftermath
Music:
Towin’ Dem Bones - (Roan/Passalacqua/Ozier ASCAP/BMI 2022)
Produced by Sammy Roan & George Ozier
Recorded at Finger Bear Studios, Greenup, IL
Matt Poss - Lead Vocals
George Ozier - Background Vocals, Banjo, Percussion, Keyboards
Sammy Roan - Acoustic Guitars, Electric Guitars
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Pro tip : If you are broke, don't do ignorant shit that will cost you money.
Get outta here. ;)
How do you think they ended up being broke? Ignorance is bliss, but it’s definitely not rich.
there's nothing that Jeff can do work it out with the business
It was all bs. He came up with the money very quickly when bs story didn’t work.
😂😂😂 exactly!!!
No sympathy for this guy, he was entitled from the start.
From Home. Of Scammers. No Sympathy at all..... ...
Nasty Indian scammers! They always try to beg for a discount. Disgusting human behavior.
He was haggling, he's probably used to that sort of behaviour overseas. That's why he suggested a discount, then instalments, then having the car brought back. Years ago I used to occasionally do work for Chinese guys on their car electronics, and they always were haggling over prices even during the installation.
Thank you for finally cutting phone call. Entitled does not get extra services or discount. He deserves it.😊
Actually, if it were me getting cussed out, I'd just add a "cussed out" fee to the bill.
Miss Kendra was right it's a gooden wow ,better in sponglish blessings to you and family 🎉🎉😊😊
@@grahammctygue724
How very racist of you, with your cute little "Sponglish" quip. The dude doesn't SPEAK "*Spanglish", he speaks Hindi from India.
🤡 🤫 🤥
@@teddyabearo1066 These people are all the same....
@@teddyabearo1066Not everyone from India speaks Hindi. Indians speak three main language groups and there are regional dialects. And remember that not everyone knows or cares which country immigrants come from, so it’s not racist to mistake one from the other. The law applies to everyone the same. No Parking means the same thing no matter if you’re an immigrant or not.
Absolutely NO reason for you to be sorry, Jeff, and absolutely EVERY reason to hang up on him. Ridiculous. Brava!! 👏👏👏👏
He hung in there longer than I would have. For the last few minutes before the cursing started, the guy was just talking in circles. Then the "...but you said you'd bring it back..." and I knew right then the guy was going to lose his cool. Jeff stayed calm way longer than I would have. Good job, Jeff!
Definitely has a reason to be sorry. His pussyfooting around and acting like a female makes everything worse. Check for testicles so you know you’re a fucking man then put your damn foot down. It would make everything easier. Acting like a woman makes it all worse and more difficult. Shit is easy.
It’s a MIRACLE! He manifested the money!!! 😂
Waaaa 😭, he had to call his mama …..😂😂😂😂😂
😂😂😂
He had the money times 20 but it's his typical culture trying to get everything as cheap as possible all while selling you everything at a 600% markup and refusing to work on prices.@@ibpaddy65
Indians. 😂
“Manifested” 😂😂
I don't have the money, I don't know anyone or have anyone to call... and yet comes up with the money. It makes it so you truly can't believe anyone.
Just to be fair, some people can think more clearly after they cool off a bit. He shouldn't have been so worked up to begin with, though, and he shouldn't have messed up with the parking before that, of course.
So true!
It’s also possible that money was earmarked for this months rent.. just because you have $400 in your hands doesn’t mean you can afford a $400 expense!
That's not what he said.... 3 different times he said he didn't have it period. I've seen more than a dozen people telling him through literal tears that they have no money, then show up the next day with $300.
Funny how insistent he was on an installment plan because there was just no way he could that much money. But yet somehow magically got the money. He 100 percent would not have paid any installments once he got his car.
150% I hate when customers will ask me to trust them! “Oh you know where I live, you don’t have to worry about me not paying.”
Guess what, I’m not a damn debt collector and have better things to do than waste diesel driving to your home to beg for MY money.
He can use a credit card to get the cash and make installments on IT.
If this customer owned a tow company no one would ever get a vehicle back.
This guy sounds like the scammers that call and gets pissy when you call them out. 😂
Jeff, you shouldn't have to apologize for doing your job. Again, you allow someone with an attitude (for whatever reason) to pickup his car after regular business hours. Not sure how you keep your cool. Looking forward to update on the pool😊. Thank you Kendra for all you do. Stay safe EA family. ❤❤🙏🙏🙏
He's clearly entitled. He knew he wasn't supposed to park there. He tried the sob story. When that failed, his true colors came out.
Jeff, I don't think you were harsh or short with the silver VW guy - at all. When folks are taking over you and start cussing non-stop, you're doing the right thing by simply hanging up. You folks are ALWAYS polite, even in the face of difficult people.👍
Put these people in their place, call them out on their rudeness. You provide a service, people should appreciate your help. No good deed goes unpunished....
I think you got that wrong? "No GOOD deed goes unpunished!??!no ungrateful person goes unpunished!! I know these foreigners are so rude to us American people!! They definitely would not be good to us in their country!! They can't get by talking like that in their country either!!!
I do love the new intro and showing Kristen & Jeff back to back. Visiting is a bucket list for me. Thanks for the credits run and being awesome folks!!
Yes a bucket list isn't complete without Kristen and Jeff.
It's amazing how often people who aren't "from here" seem to think they deserve a discount over everyone else.
how do they get here with "no money" and "knowing no one".....yet they end up with a car and a job......oh wait I think I know...
Because our government is strongly implying that this is the land of peace and plenty, despite definitively not being the case. The current administration is inviting the everyone over like the world’s biggest piñata just burst and the tax payer is stuck paying for all the “free” candy.
And you can bet they never heard of the word discount in their business.
It's becoming more and more common, thanks to the Democrats, people coming in to the country no longer feel they should assimilate and learn our rules. BTW he was lying when he said it was his first day and his ignorance is an act clearly.
I have to imagine in their culture it is acceptable to haggle on such services and products.
Jeff is much too nice! That person wouldn't have gotten his car until the next day!
"What happens if someone doesn't have that much money?" Well then Copernicus, you don't get your car. Nothing for you to apologize for Jeff. Dumb and entitled are a dangerous combination.
If I couldn't afford to pay the tow and impound fees then I wouldn't park in a towaway zone.
Unfortunately, more and more common. Sad
No money???? and bad ATTITUDE ??? "NO CAR FOR YOU! Come back IN ONE YEAR!" (Seinfeld soup NAZI. Jerry today would have the "car nazi" and everyone would love and like the car guy. "NO CAR FOR YOU! Come back IN ONE YEAR!"
He said he worked there?
The reason for cash only is excellent business sense. These clowns using a card, credit or debit, would just dispute the charge forcing the merchant or service provider to fight the clown’s bank.
You were not short tempered! You responded appropriately.
I was so waiting for him to demand to speak to the manger. Man this guy on the phone called tough and than hour between call looks like he calmed down and cooled off getting to the lot. Thank you the whole EA team for all your hard work and care to everyone to come in contact.
When he started putting words in your mouth, I would have hung up too.
In my opinion, he was apologetic because you called him on his BS and he knew you were not playing games. Glad it turned out as well as it did. 😁
exactly
So much in this video! I’m glad he apologized. No need for you to, Jeff. He needed you to be firm with him so he could think about his actions.
Not one drop of sympathy for this disrespectful person.
I see the script hasn't changed. I'm just surprised his English didn't deteriorate. Good for you for not falling for it.
His English seems pretty good for someone who couldn’t read the sign. And he even cusses in English! ... “I don’t have the money.” It will be at the lot when you have the money. Bottom line. Bye. {I don’t believe him, btw} ... He should ask his employer where to park. ... Jeff, you are too kind :) ... I always wonder how people get their cars in those crazy situations! (on the side) ... Was that vehicle with the leg hanging out street-legal? It didn’t seem safe at all. So many things could go wrong.
No, it isn't legal.
I couldn’t believe the audacity of that rude guy, saying you said all that!! Does he really think he’s so entitled! Wow! I would double his fees! There’s no need for such rudeness! Must be his culture!🤢🤢
Oh my goodness!!!! People today are unbelievable when it comes to illegal parks
Well, they're on vacay, so the no parking signs obviously don't apply to them.
The leg out made the hair on the back of my neck stand up! Oh boy! 😮
It's ok, he has a spare 😂
Who wants to see a pic of Jeff and Kristen when they first met??????
Only if jeff is topless
Me me me me PLEASE
Yes please
Legend has it that Jeff has no chin under that beard… prove me wrong
Yes.
Love hearing "cool beans" ! They speak my language, lol
And seeing the barefoot Razor driver and then seeing the car on its side afterward!? Like Judge Judy says "they're called an accident, not an on-purpose".
Funny how they NEVER see the huge no parking signs.
Cause they are invisible to entitled people.
The guy with the dangling foot…will likely one day win The Darwin Award. 😂🤣
Like every motorcycle rider.
This is why I love being a member 😁 Early watching 🤜🤛
SAME!
@@KelleyRSmokyMThappiness14 🤜🤛😁
Jeff you had every right to hang up on that guy he was cussing you for what he was told not to do. Then to lie and say he don’t have the money just to try to cheat you. I have some many questions about the barefoot guy hanging his leg out… like WHY??? Wow that last car held up pretty well for a rollover. As always thanks for another amazing video! Can’t wait for the next one! Stay safe out there.
It was ironic that he showed up with the necessary cash to get his car!
@@Soupy1406 I thought the same thing especially since he told Jeff multiple times he didn’t have the money can he put it on a payment plan.. then shows up with more then enough.
Based on exp. w/ deformed dominant ankle/foot from near-fatal wreck; if want, appreciate your precious 2 load-bearing lower extremities. They come in handy for the rest of life
The Friday afternoon upload is how I know the weekend is here. Have a good one folks!
From the sound of this guy's voice, I thought Jeff had accidentally called tech support.
I definitely think he works for one they go from 0 to 100 really quickly
@@melissatucker4800so do scam call centers
They are always trying to get a deal.
At least the guy apologized when he picked up the car. I'm glad Jeff hung up on him when he started his crap. Great video guys, stay safe and don't hang your leg out of the wrecker, LOL.
Yeah everyone has crappy days... even so you shouldn't be cursing anyone out. But apology is the best resolution.
I'm glad the first guy calmed down before he picked up the car, he was really awful on the phone with Jeff, happy that it turned out so well. Love the new opening credits.
I love how quickly he got that car. 😂😂😂Pay to park.
Jeff - I used to work for Social Services. We were told that if people were going to scream or cuss at us to warn them and if they continued to hang up. I only had to do it twice in 10 years. Please do not feel bad. You never said you would bring it back.
I did telephone triage as an RN for over 20 years. Same thing only my calls usually involved people wanting early narcotic prescriptions refills. It involved a lot of lies, bargaining and begging which turned to cussing and threats when they realized they weren't getting an early refill. I gave a warning and then terminated the call. Some called back apologetic. Other complained to management or the doctors, but we were all on the same page and presented a united front and if they continued their behavior they were quickly terminated from the practice.
I was a social worker in Western Kentucky. We were never allowed to hang up on anyone. Would’ve been nice. In fact I had a woman that threatened to kill me. Commonwealth Of Ky refused to allow our office to file trespass against her.
The illegal parking dude is used to getting his way a little too much! Everything Auto showed him otherwise. The white car that flipped…did the air bags deploy? Glad that guy was ok! Great video
Judge jeff delivered again. And wins. Way to go bud. I love when he quickly unsubscribes from a conversation now All is well now. And ps jeff the tone you used incredible.
It doesn’t matter what the job is, I just love watching someone perform work that knows what the hell they’re doing! Bravo!
I have literally been waiting alllllll day for this video!! I❤ Illegal Park videos and Everything Auto❤❤!!! I think he was just so mad about the cost that he wanted you to bring the car back to him..he knows you didn't say or insinuate bringing the car back. I'm surprised he didn't ask to speak to a manager😂😂😂. Thanks Jeff and Kristen (and Kendra) for all the hard work and the awesome video!
Really nice job, Kendra, on the intro that you've tweaked! And please tell your dad that his idea of using a "sharp tone" is miles and miles apart from what most people would have used. :)
You never deserve to be disrespected from anyone. You would never stand for someone to talk to your wife like that, the same goes for you. Of course Kristin has no problem standing up for herself 🤭. And I have always thought you should charge a storage fee at your discretion.
Love you guys.
I don’t have to imagine it. It’s happened that’s why I have half doors on my Jeep now lol. In a parade with no doors yea I’ll stretch my foot out on my sliders but at 40mph those rocks hurt. Plus I think they aren’t supposed to be on roads above 40mph.
Depends on the state. Everywhere I've lived that vehicle couldn't legally drive on that road.
Your wife is the hardest working lady on u tube.
Shoutout to all of the hard working ladies !
On the planet.
You have a lot more patience than most. You show a lot of mercy and grace, thank you for being kind even when it’s difficult. I think with most people like that, if you give an inch they’ll take a mile. Any discount Wouldn’t be enough. Stay safe. Peace
Jeff, he knew the first time he parked there he was wrong, and he learned the hard way. Awesome job standing your ground 👍🏻. Glad the young man in the van wasn’t hurt. Everyone at everything auto have a great weekend, I’ve enjoyed my week with you. From Kentucky 😊.
I was just reading about how the cartoonist, Al Capp, lost his leg as a kid when he fell off the ice truck he was stealing a ride on and got run over by a trolley.
Elegant recovery with one cable. Jeff excellent skill.
For somebody who didn't have the money, he came up with it quick.
No reason for you to apologize for standing your ground. He was in the wrong. He parked where he wasn’t supposed to and was told by the owner not to park there. I love how he thought the louder he got that you would cower down and take less and also deliver his car! LOL Love the new entro!!
the barefoot go is gonna come on vacation and leave with an operation 😮 ouch !
as always,
thank YOU ✨Miss Kendra, Kristen and Jeff
Right! I have seen so many horrible accidents involving wrecks where someone has had their feet on the dash and that will almost always result in broken hips and more often than not, alot more broken bones along with it. Feet and or legs out the window will almost always result in severed body parts. Don't ever hang something out a window or sunroof that you would like to keep....you would think common sense would tell you that but you'd be surprised at how often and how many people do these things.
@@KatRamsey007
good advice …
idk what would make someone want to hang a foot out while traveling at a pretty good clip 🤷🏼♀️
I don't know about Tennessee, but anywhere I've lived it's illegal to drive that type of vehicle on that type of road.
OH WOW!!! For just being on its side that car was in great shape. 😊
Some people, WHEW, God bless you both! Stay safe & cool out there guys!
Those people can't scam a discount out of Jeff for dear life. lol
“Those people”? Shame on you.
A long time ago my Father said" Talk to me like I have a shirt on" it finally dawned on me 15 years later...
Foreigners in this country need to understand American ways. You handled that well.
EXACTLY!!!
and maybe show up with at least $300 in their pocket if they are going to park illegally
Not the 1st time they e countered other cultures that try to haggle terms and payment. They do that in their countries
Exactly. I say, get the fπ¢k out of America if you dont like the laws, go home to wherever you crawled out of.
As a foreigner, I agree completely. The earnest is on us to adapt to the country we reside in, it's just respectful. And this is the case for anyone regardless of, race, colour, gender, or anything else.
For instance, last week in Atlanta, some idiot highjacked a county transit bus, drive from downtown Atlanta back north and wound up being stopped by the local SWAT TEAM, less than a mile from my house. 60 police in chase, 6 ambulances to tend to the hostages, and 2 fire trucks. Just 1 mile from my house is where they stopped him, and a mile away at my cross street there were 14 pd units on the traffic camera.
Wow, what a day !
So many people from the country he’s from are like this. Always want a discount, always act dumb, always play the “I’m not from here” always act entitled. If they are in the US they have money.
Especially Indians. They have parents back in their country that can bail them off. lol
I’m still trying to figure out why so many foreigners are in gatlinburg!?!?
@@endtables his parents from his home country sent him money.
@endtables Ikr. What's next? Eskimo's in south Africa?
@@chuckh4077 seems like a lot of foreigners in Gatlinburg of all places
I'm glad you hung up on him. Man that's crazy he talked to you like that. Y'all have some thick skin....
I like that Jeff is always holding the winning hand against the rude and idiotic people.
I have watched you so much and heard 221 Newman Road so much I accidentally gave it to the pharmacy 😂
At least he apologized but he was pushing it . That's a good way to lose a leg the roll over car didn't look to bad stay safe out there and God Bless
The guy with his leg hanging out the door is like riding a motorcycle with no shoes or leathers. Makes as much sense.
riding in flip flops
Even when you're fully geared up and get hit by a rock it can hurt like a mofo.
At 17:00. "Must keep hands an feet inside the ride at all time!" Lol 😂
Please keep in mind that in some countries haggling is a HUGE part of the culture. They literally CANNOT go without haggling. No need to make excuses. "what happens if someone can't pay" answer "then they don't get their car back". Don't buy the premise of their question.
I understand that it's cultural, but if they move here, they should realize quickly after a visit to a grocery store, Walmart, fast food, etc. in the USA that prices are set for goods and services and not negotiable. Do you fill your cart at the grocery store and then bargain at the checkout? This is no different. If you want the benefits of working in the USA - and I realize we need someone to do these jobs - then you need to adapt to our culture. Also, he was quite fluent in English when cussing out Jeff and making claims on things Jeff never told him like delivering his car.
@@laobeau yea exactly.....do we show up at their motels and start haggling for a room....no.....but we probably should
It's cultural, same as lying, but they're here now. If they want to haggle then the price just doubled.
" What happens if i don't have the money?" Jeff: " I sell your car at auction in six months".
You were VERY clear. And I do not believe him for a second. I do believe he tried to get you to think that load and that's the divert, divert & way too much divert. Being from Massachusetts that would be a hard Not going to happen. 😁😂🤣
@mjd111
sister of the State ! 😊 I was born and raised in Mass …
you’re right ~ not gonna happen 😂
Hi Kinsley, I just saw your response! I love this TH-cam channel. I live up on the North Shore in MA now, and grew up on the South Shore. It's funny comparing how I think someone from the MA area would react because well MA has a reputation I guess. 😂😁. Although some folks they deal with belong in their own state of something 😁Have a great weekend!!
@kinsley7777
@@mjd111
its one of those ‘if you know ~ you know’ things …
I’m in Cali now {as mom got ill} and I’m dying out here … 111F yesterday 🥵
and I think my HVAC is Union as it doesn’t seem to want to work unless I put more money into it 🤷🏼♀️ lol
have an awesome weekend … stay cool
The beauty of the youtube channel is when you get in this crappy situations you can just remind yourself that at least it will make a good video.
If that dude has a wreck, that leg is instantly AMPUTATED!!!!!!
You can’t fix stupid.
@@Jaded7981 But it is entertaining.
I'd be surprised if it's legal to drive that vehicle on that road.
That’s a future organ donator. We should be thanking him for his willingness to save a life. 👏👏👏👏
Funny little guy. Surprised he didn't demand a free massage with a happy ending to go with bringing his car back.
Come on EA family, it's easy and free to hit the 👍 like button. It'll really help the channel. And we all want nothing more than to help our friends and to acknowledge the hard work they do to bring you this Free entertainment!
Please folks, do the right thing!!!
AMEN I did
Drinking Ole Smokey moonshine while watching this 😂
Great company from Gatlinburg
Apple Pie Moonshine mixed with Ole Smokey's Salted Caramel Whiskey 😋🤤
That man child has clearly lived his entire life pushing people to their limits so he can get his way, which tells me his parents constantly gave in to his temper tantrums. And you were not short tempered with him…you stated facts and stood firm with his little boy antics!
I was thinking temper tantrum also.
Most is cultural..not excusing but EA has encountered a few just like him.
Give me attitude I’d be like... call us back during business hours . Our hours are Tuesday’s 10-3 only on Tuesday that have odd day numbers...
That white Ford sedan on its side came back upright so quickly and smoothly. EA makes it look easy. I enjoyed this video.
Three words for vacationers…DON’T BE STUPID
Nope- it's PAY TO PARK
unless you want to meet Jeff and Kristen.
From the looks of what they seem top deal with on a regular basis there, all I can say is good luck with that.
Those open vehicles are so scary. As a local they are no joke when the proverbial s-t hits the fan.
Jeff, you couldn’t have been more clear with the illegal parker and I don’t blame you one bit for being short with him. Great job as always guys! Thanks for taking us along for the adventures of Everything Auto and a special thanks to Kendra too!
wouldn't let them pick there vehicle up after business hours
Jeff, you are way more kind and patient than I would be if someone was so disrespectful.
13:13 it’s a miracle, somehow he found the money.
How much larger could the No Parking sign be?
So at my job we have a poster board sign in bright lime green that reads the conveyor belt is broken and to push the items closer. No one has the sign.
I can’t even take those vacationers doing things like that. One reason I come in the off season is
I think that business should paint cross hatch markings on the pavement to protect the space. It does look like a perfect spot. Right size, line marking, other cars parked there, no sign immediately in front. I can understand why one would be confused about it.
And, Jeff, I don’t know how you keep your cool most of the time. You have the patience of Job.
The cross hatch marks aren't a bad idea, but there was a sign posted in the video and a chain across and obvious loading dock.
If he ignored the warnings they gave him he would ignore hash marks.
The production skills we see here is getting better and better. I particularly liked the intro on this video. Kendra needs a raise! 😄😄
I am so glad that you bring a witness and you film. Hopefully the doors are locked while you are dealing with the “customer”.
I do believe he CCWs!!!!!!!
Proper documentation is always someone's friend.
😂"no sign"
I see most all of your videos. You are extremely patient with even the most irate people. You have nothing to apologize about.
Another one of those LETS MAKE A DEAL.
The illegal parker was very short with you Jeff , New slogan for the illegal parks : You don`t have the cash , You don`t get the car !
Having worked in the ER and ICU’s I have seen many people with missing limbs from hanging out of vehicles. Remember in the 80’s and 90’s when men would hang their arms way out of the rolled down window with a cigarette? Yup!
We had a young guy who was out celebrating his Graduation from high school with his friends and stuck his head out of the vehicle .... and ended up being decapitated. They were just out having a good time. They were good kids who ended up being in the wrong spot at the wrong time. So sad 😞
Hello from the Netherlands.
thanks for the video Jeff & Kristen and the EA-team .
Kind regards, Hollandduck
Jeff you are way too nice to be dealing with these people I'm so sorry but I applaud you for how the diligent you are to make people's lives easier even if it inconveniences you to go after hours much respect
I'm a big fan of our national parks (GSM is my favorite), and it's astonishing to see the number of folks who engage in risky behavior as if common sense is on vacation also. That first clip is the least of the things I've witnessed.
Stupidity never ceases to end....
I dig the intro, both Legends back to back! I felt sorry for the guy until he started the lip, he sounds like some of the guys 'Scammer Revolts' deals with... You made the Ford recovery look too easy! Great vid as usual, Y'all ROCK! On a side note, the longest minute of the day is 5:29 to 5:30! Seems like 3 minutes some days.
Oh my , Hello Jeff and Kristen! I bet that Kendra has a ball editing these videos! LOL
Love how you guys work so well together. What a team!!!
seems to me, if you visit a country, go to enjoy, but not to abuse it …
be a little humble & thankful 🙏🏼
Well said , thanks.
@@cmstacy
thank YOU 😊
Same demographic that always wants something for nothing, it’s their culture, badger until you get a discount…..plus don’t believe their hard luck stories, it’s part of the game. I know because I used to have to deal with them at work. If you can afford to travel to another country you have money.
I love your videos so much. Mostly because you and your wife and your family give me hope that humanity is worth saving. You are such good people even to people that abuse you. You don't take crap from people but you're also very kind of them even when they abuse you. Your fair, your reasonable, and you help people who are in need. You're very measured and you teach me a lot of goodness that I can copy in my own life. You are in a very dangerous business and the people you meet can be either really kind or really horrible . And I appreciate so much who you both are. Just wanted to let you know that I appreciate your videos so much on so many levels. Just thank you for being you.
You're so kind to do after hours pick ups after someone speaks to you like that.
Pretty sure this guy contacted me about a suspicious charge on my card😂😂😂