The Decline of Tim Horton's...What Went Wrong?

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  • เผยแพร่เมื่อ 15 ต.ค. 2020
  • For over 50 years, Tim Horton's has been Canada's iconic coffee shop brand. Recently though, they're struggling to make a profit. What happened?

ความคิดเห็น • 56

  • @movieguy1985
    @movieguy1985 ปีที่แล้ว +15

    Hilarious that a burger shop is known for better coffee than Timmies now.

    • @ricardo9013
      @ricardo9013 ปีที่แล้ว +2

      Yea i wont get into that debate however i will say as an avid Timmies drinker i've been going to Mcdonalds much more for coffee as their lines are quicker. They seem to be more equipped to handle rushes of people buying food.

    • @grahammcfadyenhill9555
      @grahammcfadyenhill9555 10 หลายเดือนก่อน +1

      Yep. McDonald's coffee is higher rated, by more than one survey, and by a significant margin.

    • @ken500001
      @ken500001 3 หลายเดือนก่อน

      Thats because tims sold there original coffee to Mcdonalds and there new coffee is crap

  • @jogo2462
    @jogo2462 3 ปีที่แล้ว +14

    The service sucks. And the coffee is not the same anymore

  • @somerandomaccount1798
    @somerandomaccount1798 2 ปีที่แล้ว +17

    If there is any decline in sales it’s because they got rid of the jelly filled timbits. Those were the best things at Timmy’s

    • @Atmlifestyle
      @Atmlifestyle 2 ปีที่แล้ว

      NOWAY???

    • @schwag
      @schwag 2 ปีที่แล้ว

      ?? They haven’t. I’ve thought about it and i came up with this reason. If they had all the donuts in every single restaurant, most of the other restaurants won’t have as much business. Thus, they have specific restaurants to have the now “special” timbits/donuts so they make more money while making more salees.

    • @CactusPlant818
      @CactusPlant818 6 หลายเดือนก่อน

      The raspberry filled powder donuts and Tim bits were sooo good!!

  • @chuck7024
    @chuck7024 2 ปีที่แล้ว +15

    Tim Hortons hasn't had any good food for 10 years. Prices have gone up two-fold though. Weird how it doesn't have to get better to cost more...

    • @christophercolumbus8944
      @christophercolumbus8944 ปีที่แล้ว

      it was bought by wendy's in 1990 ? so it's an american problem

    • @highmedic2351
      @highmedic2351 ปีที่แล้ว +1

      The food is still good I find.

    • @joeysollazzo6025
      @joeysollazzo6025 5 หลายเดือนก่อน

      No, it was bought by burger King in 2014

  • @YaanAden
    @YaanAden ปีที่แล้ว +9

    burger king runied the brand

  • @mck1343
    @mck1343 9 หลายเดือนก่อน +2

    Service and employee quality are at an all time low. Just do a robotic kitchen like white castle at this point.

  • @quincee3376
    @quincee3376 7 หลายเดือนก่อน +1

    So many answers. They definitely took their customers for granted.

  • @VAPOURIZE100
    @VAPOURIZE100 ปีที่แล้ว +2

    It kinda go problematic once they shifted coffee vendors and the old vendor went to MCD.. and not to mention MCD lines are faster through the drive thurs.. not to say I despise Tim's.. they just dont do anything special for Canada anymore global locations look 100x better than what we get in Canada not to mention staff is overly south asian w thick accents they never make it a pleasant memorable experience unlike at starbucks.. I'm not sure as to why Dunkin donuts hasn't moved into Canada yet they could definitely give people something new to try

    • @augustineg1497
      @augustineg1497 9 หลายเดือนก่อน

      Why would any company want to move to Canada. This country is anti capitalism. Everything moves slow asf

  • @poe-
    @poe- 3 ปีที่แล้ว +3

    Price is the biggest problem.

  • @poe-
    @poe- 3 ปีที่แล้ว +5

    Coffee is not the same.

  • @grahammcfadyenhill9555
    @grahammcfadyenhill9555 10 หลายเดือนก่อน +1

    2 years later and only 40 comments? How can that be? I have a few thoughts. Imagine a doughnut and coffee shop that brings in frozen doughnuts. Freshly thawed out before sale. The coffee is promoted as being (relatively) freshly made. It still tastes well-stewed, and I blame the equipment and the staff. I have seen staffers erasing the time info on pots and rewriting a later time. So the 20 minutes or less pot time limit is a fiction. The sandwiches are pathetic. There are no cooks at Tim's locations, just microwave operators. There are some clever ways to use a commercial microwave appliance to reheat food relatively successfully. Alternately, throw a few poorly trained and wildly inexperienced teens into the mix and you find horror shows. The cute cardboard packs are supposed to be for the benefit of shipping and storage. If you don't open the pack before you nuke it, the steam generated guarantees soggy, completely tasteless and sometimes ghastly results. Many of the entree packs sold at Tim's are precooked, then reheated. So you want a lovely twice-cooked egg breakfast sandwich? You will get a white and yellow hockey puck instead. The best things I found at Tim's were the iced cinnamon buns...recently discontinued...and during warm weather, an iced cap. In my home town of Sooke, BC, the buns are gone and the ice cap machine has been broken for about six months so far in 2023. You can get a watery iced cap, but who would actually want that? So that final comment reflects the sheer incompetence of Tim's management. I you let monkeys run your coffee shop, expect to have some monkey poop flying around.

  • @danielyoung6630
    @danielyoung6630 ปีที่แล้ว +2

    QUALITY GONE. REMEMBER ITS ABOUT FAMILY! RAY CROC NEEDS TO COME BACK FROM DEAD AND REWORK TIMS!

  • @theUkrainium
    @theUkrainium ปีที่แล้ว +3

    Also, their coffee recipe was purchased by McDonald's, so now the tims coffee of a decade ago is now at McDonalds. So when i want the double double i remember, i go to Mickey D's

  • @Chris-qg9rz
    @Chris-qg9rz 11 หลายเดือนก่อน +1

    remember when mochas had real whipped cream

  • @margaretoleary9459
    @margaretoleary9459 9 หลายเดือนก่อน

    I liked the depth of this video. It was a few minutes longer than others I have seen

  • @jamesmatthewneeland5707
    @jamesmatthewneeland5707 5 หลายเดือนก่อน

    They did not leave the U.S. in its entirety.
    In my home, the State of Connecticut, the six outlets they opened all folded within two years.
    Their product is trite and lackluster; nothing special at all.
    Because Canada is a much smaller and much less competitive market than the U.S., a chain like Tim Horton's can do well,
    because, frankly, it's all they have (beyond the usual American fast-food/quick-service chains.)

  • @cman86s
    @cman86s ปีที่แล้ว

    If Tim Hortons expanded to Australia, they would do really well!

    • @ricardo9013
      @ricardo9013 ปีที่แล้ว

      Maybe.. There menu is so big at this point they don't know what they are anymore. It's not uncommon to wait 30 minutes for a cup of coffee because they are serving chicken chipotle at 8am. I have visited Tim Hortons everyday for 2 decades and they have changed alot. In my opinion they were much better in the past

  • @rickyboy1947
    @rickyboy1947 5 หลายเดือนก่อน

    Tim Horton's has the best coffee anywhere.....nobody else comes close

  • @dosbootman
    @dosbootman ปีที่แล้ว

    The premade freeze dried donuts suck ass. The regional store made donuts were the best.

  • @tml184
    @tml184 ปีที่แล้ว +1

    Tim Hortons coffee is dishwater now. Dark roast my ass. The donuts are frozen garbage and not many varieties that they had years ago. The sandwiches and soup? Gross.

  • @bshaun2
    @bshaun2 2 ปีที่แล้ว

    We have lines to the door from when we open until we close every single day. I assume this video was funded by Starbucks or 2nd cup

    • @AlCatSplat
      @AlCatSplat 2 ปีที่แล้ว

      Doesn't change the fact that their coffee tastes like ass.

    • @grahammcfadyenhill9555
      @grahammcfadyenhill9555 10 หลายเดือนก่อน

      In Sooke the Tim's staff are like that poor old Maytag repairman...very, very lonely.

  • @jamoutcentral
    @jamoutcentral 2 ปีที่แล้ว

    Either brush up on your reading skills, or memorize the material before hand so you don’t have to read it while recording.

  • @TrInc-sh3kn
    @TrInc-sh3kn 2 ปีที่แล้ว +1

    Because they aren't Canadian anymore...A Brazilian company owns them.....How Canadian Eh!

    • @YaanAden
      @YaanAden ปีที่แล้ว

      idiot no

  • @mrwang420
    @mrwang420 3 ปีที่แล้ว

    They listened to to many complainers. Thats what.

    • @jamesmatthew899
      @jamesmatthew899 3 ปีที่แล้ว

      @Cole McGuire (STUDENT) fr why no one sees this

  • @gizzyguzzi
    @gizzyguzzi 3 ปีที่แล้ว +5

    The coffee always sucked. I just figured Canadians just don't like coffee.

    • @YaanAden
      @YaanAden ปีที่แล้ว

      shut up

  • @derick3482
    @derick3482 2 ปีที่แล้ว

    the muffins are atrocious

  • @mrwang420
    @mrwang420 3 ปีที่แล้ว

    Like who honestly so stupid they dont know the hot coffe they ordered is hot then burns themselves. *face palm*

  • @m.ghaoui5777
    @m.ghaoui5777 2 ปีที่แล้ว

    All the food there is bad. Very fat not meeting the standard. Beverage are all sucre. Only we can have black coffee

  • @trevorwalsh9443
    @trevorwalsh9443 7 หลายเดือนก่อน

    Lies their not on a Decline.

  • @daniyalkhizar
    @daniyalkhizar 2 ปีที่แล้ว

    Tim Hortons coffee is really bitter, even if I added lots of cream and sugar
    Mc Donald’s coffee is better tasting and cheaper

    • @karandeosingh2356
      @karandeosingh2356 9 หลายเดือนก่อน

      McDonald's coffee is watered down crap.

  • @grandmastermario3695
    @grandmastermario3695 3 ปีที่แล้ว +2

    Starbucks is for rich people though there coffee is twice as much as it is at Timmy's and I don't like star buck coffee I find it bitter and anyway Tim's is more acceptable because it's everywhere if Tim's went there probably be no place I would go for coffee oh well just drink coffee at home it's cheaper anyways

    • @gizzyguzzi
      @gizzyguzzi 3 ปีที่แล้ว +1

      Dude. Buy a comma!

  • @jamoutcentral
    @jamoutcentral 2 ปีที่แล้ว

    If your going to read facts, maybe learn to read or brush up on the material first

  • @jonc2914
    @jonc2914 9 หลายเดือนก่อน

    Decline??? it was never good haha

  • @theUkrainium
    @theUkrainium ปีที่แล้ว

    Just try and check your timcard balance on their garbage website.