Who's At Fault For This?! ~ My Opinion!

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  • เผยแพร่เมื่อ 25 ธ.ค. 2024

ความคิดเห็น • 76

  • @ChristysReborns
    @ChristysReborns หลายเดือนก่อน +2

    Nice new intro, ❤ it! Your Tekoa is gorgeous ❣️I just love my Benjamin!! Now that is the cutest outfit!!🥰
    I love all kinds of dolls too!!
    USPS IS A BIG JOKE NOW!!! THEY DON’T CARE! They hire ANYONE now!! Lazy, self-absorbed, thieves, & liars!!!!
    That is the key phrase - handle it properly! I try not to use it anymore. I have had better luck with UPS.
    It’s like they’re forcing you to pay for extra insurance because they know the workers don’t handle the mail properly !
    Packaging is so extremely important these days. The box has to be packed so tight that there’s no empty space to be pressed on the box. That’s why I save all packing materials.
    I have 2 sets- MAZIE and LUAN

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      I totally agree with you, I've been having terrible luck with the postal service lately, as I said, and seeing more and more people having issues lately as well. They need to get it together! Hugs and love! 💜

  • @judygrenier7977
    @judygrenier7977 หลายเดือนก่อน +1

    How sweet to see baby Tekoa! This way I can look at a cutie, even though I have to hear negative! Your story is hitting home with me. I completely agree with you, Penney! But now I am anxious to see Tekoa’s new sister! Yes, very similar things have happened here and I have just blamed we live so far in the boomies!❤xox

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      Thank you, Judy! Tekoa is a cutie! I just love him! And I'm glad to hear you agree about the situation with USPS! 💜 living in the boonies, I'm sure, doesn't help, but we live in the middle of town and still have issues. Hugs and love to you! 💜

  • @Jen19772
    @Jen19772 หลายเดือนก่อน +1

    Happy Monday!!!!
    I agree with you 100%…. I have had some porcelain dolls arrive shattered!!! Which is heartbreaking. I do of course think if you paid a fortune for a doll that it should be packed properly for travel… but once it is shipped it’s up to USPS/UPS. Etc….
    One time Amazon left one of my packages in my neighbors parking spot in my garage!!!!! Absolutely ridiculous I called and made a complaint!!!
    🙏🙏🙏❤️❤️❤️

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      I'm so sorry you've had that happen! It's so frustrating! I'm glad you complained about that. We need to hold these irresponsible people accountable! Hugs to you! 💜💜💜

  • @SpecialAngelArtDolls
    @SpecialAngelArtDolls หลายเดือนก่อน +2

    Awww, I love this little sweetie and just this sculpt in general! I'm super excited he's going to have a twin! Twins for the wins! LOL Bring on the twin roleplays! I've actually never had or wanted the same sculpt... and then the Hobbit twins came along! In general I still find it a little confusing to have two of the same, but these two have always been together, and there's no way I could separate them from each other! In this situation I would say both were at fault, with the majority of the blame resting on the postal service.

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      Oh my gosh, I know! LOL, twins for the wins! Haha! These won't be the same sculpt, but I will give a hint and say they have the same sculptor.
      You're so right. The post office really needs to do better! If not, I see them losing lots of business to UPS because they're way more reliable. Hugs and love to you sis! 💜 💜💜

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน +1

    I can't wait to see his new twin sister that is so cute

  • @granmasmagicalwhispersnursery
    @granmasmagicalwhispersnursery หลายเดือนก่อน +1

    Happy Monday ❤ I totally agree with you 💯

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      Thank you, and I hope you have a happy day as well. I'm pleased we agree! Hugs 💜

  • @Lindasromperroom
    @Lindasromperroom หลายเดือนก่อน +1

    Yes I have had 2 of the same sculpt more than once.❤❤❤ I have twin Saskia’s now! Soon 2 pickles or 3!

  • @traceypage7800
    @traceypage7800 หลายเดือนก่อน +1

    Beautiful baby, I’ve heard many stories about the postal service so when I send a baby I make sure it’s secure and boxed very well just in case it’s not handled with the right care. Personally I count myself as blessed I haven’t had a bad experience I would probably complain to the postal service if I did .

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      I'm glad you've never had a bad experience with USPS! That's rare these days! Thank you for complimenting Tekoa! 💜💜💜

  • @LisasLittles
    @LisasLittles หลายเดือนก่อน +1

    He’s adorable. Love the outfit 😊

  • @TheBabyPatch
    @TheBabyPatch หลายเดือนก่อน +1

    Awww 🥰💕 Pennye I love your new intro ❤. I love little Tekoa, he is absolutely GORGEOUS and I love his outfit. I’ll have to check the doll channel AND the shopping channel out. I’ve not heard of either until now. Ohhh girl, it wouldn’t be dignified for me to get started on USPS. But I’m with you in my opinion of this situation. Hubby has stopped them and had them check the truck again and found my packages ON THE TRUCK. So, I feel ya. Yes I love UPS

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน +1

      Thank you sis! 💜 I'm glad you love the intro! Tekoa sends you lots of slobbery baby kisses and hugs! I love this baby. Carolyn did a phenomenal job on him! 💜💜💜 USPS definitely is such a joke. I can't even with them these days! Ugh
      Hugs and love to you! 💜

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน +1

    I totally agree on that sometimes they don't know how to pack things the sellers but sometimes it's usually UPS that does not know how to pack things

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน +1

    💕💕💕💕

  • @MothersLovingArmsNursery
    @MothersLovingArmsNursery 22 วันที่ผ่านมา +1

    Yes it is absolutely USPS they do not care about the quality of service they provide I have had my packages stollen, you can track them upto like two towns over from me and then they just stop moving and vanish. This is why I use UPS and you can ship much much cheaper with UPS than USPS. I sent Chloe to Torrie a year ago and used UPS and she did get beat up a bit in the box, but she got there and was not damaged and also my gifts were still nicely wrapped, they were thrown around and not as nicely laid down as I did with confetti and pretty baby rattles and bottles and pacies, but they were not ripped or missing.

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  22 วันที่ผ่านมา

      You’re absolutely right about the USPS, they’re awful! I’ve had packages lost, damaged, and even stolen! 😩 I'm so over them!

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน

    I totally agree UPS it is not careful and they put something heavy on Savannah and they broke her wrist they didn't bring me the box they had to send me out a whole new one

  • @katherinehealy6534
    @katherinehealy6534 หลายเดือนก่อน +1

    I’ve received boxes from USPS that have been literally shredded. Luckily so far none of the items have been damaged. I’ve even heard of cases where USPS has dumped mail the carriers didn’t feel like delivering. So yeah the brunt of the blame is on USPS for sure. Tekoa’s looking pretty spiffy in his Mickey Mouse outfit. And yeah, at the moment, I have several sets of “twins” where I have two of the same sculpt.

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน +1

      I'm glad you're enjoying twins too! I can't wait! It's going to be so much fun!
      I think the USPS needs to hire some people of dignity and stronger work ethics. 🤔
      Hugs and love to you! 💜

  • @4evaMrsBrentWeston1
    @4evaMrsBrentWeston1 หลายเดือนก่อน +1

    I have two Benjamin kits because they were available at a good price. This kit is the spitting image of my granddaughter so I'm making a custom of her on one of the Benjamin kits...
    as to the opinion of the issue at hand I would say both. Sellers (as I will be one day) should pack a package with the expectation that the parcel will be roughly handled to that point you described... they shouldn't of course. These delivers, which are postal workers here in Australia don't really care about how the parcels are treated especially if they are insured (or in their eyes should be) and need to get to a certain place by a certain time... sorry this happened...

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      I think it's great you're making a custom of your granddaughter, and I understand where you're coming from about both sides being at fault. 💜 It seems these days we need a box reinforced with steel to mail things in. Lol
      Thank you for watching! Hugs 💜

  • @alexandrajohnson886
    @alexandrajohnson886 หลายเดือนก่อน +1

    Based on your experience -I’d be mortified 😳…Even if your friends seller packed it extra good -mishandling damages products. The only prob I had twice in 20 yrs was the community box was vandalized and broken into and I was stuck picking up mail at the USPO for over a month…therefore I opted for “informed delivery” with the USPS which captures images of any mail and we see it on our app account… The high end boxes were delivered to my door … I like UPS as well. Thank Goodness for insr but there have been times I have mailed items that far exceed the replacement value 😳- which left me on edge. The drama to get a claim handled is stressful I imagine. Tekoa looks so handsome, you take such sweet care of your babies. I am excited for him to get his twin 🥳 , double matching outfits 😂-and about Beals -we don’t have one here in So Cal close to me … I think they are Midwest and east companies. See you next video ❤

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      You're right sis, the handling is definitely a big part of it. But sometimes, even the best packaging can't stand up to rough treatment. They push, cram, and throw those boxes, it seems. Tekoa says thank you, Auntie, and is sending you lots of baby hugs! 🥰💜💜💜😘

  • @WonderfulWorldOfReborns
    @WonderfulWorldOfReborns 18 วันที่ผ่านมา +1

    Hey Mr GQ ❤ He is definitely eye candy with him cute self. I honestly think both the seller and post office is at fault. I mean your right we shouldn't have to go through all that just to sell a baby and make sure it is received safe and unique damaged but as a seller knowing how the postal system operates i would want to go those lengths to ensure the customers product is safe and undamaged

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  17 วันที่ผ่านมา

      I completely agree. It's a shame we have to deal with this, but I always do everything I can to make sure the buyer is happy and the baby is protected. If they would just handle our boxes correctly, it would work out as a win-win situation for us all. That's why I would much rather go with UPS because I have yet to receive a UPS box that was damaged. I don't know if the USPS is understaffed and they're just trying to shove a whole bunch of boxes on mail trucks or what. But whatever their problem is, I wish they would solve it. I used to rely on the USPS all the time and they were the cheapest for shipping but that's definitely not the case anymore. Thank you for watching sis & hugs and love to you! 💜🤗💜🤗💜🤗

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน +1

    Totally agree on that Yes we are paying for their service that is not nice and they they hurt I I hate UPS sometimes especially what they did to Savannah but she's okay she's home safe and I'm sorry that happened to you and me and my sister have had that happen to us too

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      Yes we pay for a service and I feel USPS drops the ball...a lot! Ups is great!

  • @sweettsdollycottage
    @sweettsdollycottage หลายเดือนก่อน +1

    I agree. Usps is awful. I just sent a trade baby and you should see the box … luckily she was fine because I wrapped her in big bubble wrap. And taped her in. But there is no excuse for the condition that box was in.
    Hi sweet boy you are adorable

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      That poor box looked like it's seen better days. I'm glad the doll arrived intact, though. That's at least a plus! Big hugs sis! 💜

  • @beckydorian7043
    @beckydorian7043 หลายเดือนก่อน +1

    ❤❤

  • @glendaroberts8463
    @glendaroberts8463 28 วันที่ผ่านมา +1

    There is a city in tx, we lived there over 20 years, postal service went downhill the longer we lived there, funny thing was i would get my bills and junk mail but when i had a box coming from current i never got it, it always had to get sent to me twice and i do believe there are thieves that steal certain pkgs, boxes things from mail and i think may even be employee related.....but it seemed funny to me i could track and on day i was to get there was no trace of my pkg anywhere. I hope you find resolution for the missing mail contents. Somebody somewhere knows.
    I had mailed a box full of momentos for kid getting her own place and it never made it. Postal person says it was always good to take a picture and show what was in box with problem or missing contents......so i leave this last thing i was told about taking picture of contents of box as i havent taken pictures of stuff yet. Seller could have packed doll with alot more packing but usps didnt strike me as being too worried about empty pkgs either tho. One to my kid never made it to her and without photos, never got any reimbursement. Lots of pkgs was found in burned out semi, was in chicago.

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  28 วันที่ผ่านมา

      It is so frustrating when things like this happen. I’m so sorry to hear about your experience! I don't think the USPS will ever get it together again. They have just lost their touch since COVID happened and they've never been the same. Hugs to you! 🤗💜

  • @shirleyharris5542
    @shirleyharris5542 หลายเดือนก่อน +1

    Good evening my dolly friend I feel the mail service it's a lot of people out here don't care I had a incident that happened to me the package wasn't damaged but the package was taken to someone else's apartment people don't have to give your package back to you but my neighbor in the back of my building her apartment is not nowhere near my apartment but she was nice enough to come from the back and come to the front of the building and bring me my package and I called FedEx was the one that delivered my package and I called and made a complaint and I said to them I wanted to order more things but I am afraid my package may get lost again put at another apartment and luckily enough my neighbor was honest enough to return it to me so I feel no they don't care I'm very sorry about the lady with the damaged baby that is so sad and the seller should have packed it little better but that is my opinion my dolly friend thank you for sharing my nephew is so precious❤

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      Thank you so much for your input, sis! You're right! It seems so many people don't care for or value other people's things and it shows! Hugs and love to you! 💜

  • @DollsInTheCradle
    @DollsInTheCradle หลายเดือนก่อน +1

    If it's raining, my post lady will not deliver the box/package. She will leave a slip in the mailbox saying it was undeliverable or no one was home. Mind you, someone is ALWAYS home and our chihuahuas will bark if the doorbell rings. big eye roll.

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน +1

      Oh, I feel that! That's the epitome of laziness right there. My granddaddy used to say, "Put on a rain coat. You're not sugar. You don't melt. " hugs and love! 💜

  • @Lindasromperroom
    @Lindasromperroom หลายเดือนก่อน +1

    This happened to me with my Benjamin from Russia! It was a beautiful doll and box opening and double boxed but the doll was not tied in and a mess. All the gifts were a mess and then an eye fell out. I had to put it back in. In that case it was the Artist at fault. But USPS is risky. It’s been horrible since the pandemic. But this was before the pandemic I had a box with a doll show up empty! Everything was gone! It was terrible for me and my customer.❤❤❤The Post Office did not compensate even my $100!

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน +1

      Oh no! How awful! I know that made you so upset. Some people just don't take pride in their work these days. The post office definitely went down in service after the pandemic. Also, they went up in price! Why would I pay more for crappy service? Thank you for your input! Hugs 💜

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน

    He is so cute

  • @ellierfromthebronx4531
    @ellierfromthebronx4531 หลายเดือนก่อน +1

    It was a combination of faults...the packer and the USPS. Unfortunately, you have to pack things you are mailing like it's gonna go thru an F5 tornado or a hurricane. You just have to. She did not. And the USPS should be careful handling packages. They were not.
    Your doll is adorable!

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      Thank you so much, I appreciate that! I'm sure there are still postal carriers who do a great job, I'm just not seeing them lately. 😔 Thank you for your input! 💜 hugs!

  • @DottiesDaisies
    @DottiesDaisies หลายเดือนก่อน +1

    Honestly, I believe it’s the sellers and the in the the UPS USPS I believe it’s both their fault because if the seller had packaged it right, it would’ve withstand the box being handled. But yes, you put USPS is a joke lately and Tekoa looks absolutely adorable.

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน +1

      I can totally see your opinion. If the bubble wrap had been securely taped around the doll, then it could have possibly prevented all the scuff marks. It's so disappointing to look forward to a doll, and it arrived damaged like that. Hugs and love to you! 💜💜

  • @Bundles_of_Joy1
    @Bundles_of_Joy1 หลายเดือนก่อน +1

    I think it’s both the seller who didn’t pack it right. And UPS for not handling it right.

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      It was usps and yes I can totally see your point. Both have some responsibility in what happened. Thank you for commenting and sharing your thoughts. 💜

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน +1

    We usually we usually UPS is usually careful with our packages too but I whoever was delivering Savannah the first time wasn't very careful

  • @Mylittlerebornworld
    @Mylittlerebornworld หลายเดือนก่อน +1

    No brainer… both. Shouldnt need 20 lbs packing but the reality is that we do

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน +1

      Yes, it's sad but true. It definitely shouldn't be that way. Thank you for your input. 💜 hugs

    • @Mylittlerebornworld
      @Mylittlerebornworld หลายเดือนก่อน

      @ i mean i agree it shouldnt but it is unf so feel that sellers need to acct for that

  • @MothersLovingArmsNursery
    @MothersLovingArmsNursery 22 วันที่ผ่านมา

    I cant wait to see your new baby :) SO where is your big girl? Sis would you please measure her foot? I would love to know. I bet the child size babies can wear all the gorgeous aliexpress leather shoes :)

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน

    I ups because when we got our toddler doll our masterpiece taller doll I would say a couple months ago and we have for now they had to set out or replacement because the UPS people delivered her and they delivered her but she was broken they broke her wrist and put something broken on her and broke her wrist me and my sister have that happen to us and they had to sit outside a new new one but she's here now she's safe and we love Savannah very much

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน

    When they delivered Savannah the first time UPS delivered her and they didn't do a very good job because they put something heavy on her and they broke her wrist and we had to call she's a masterpiece doll but we love her anyways she didn't really come from an artist she came from Amazon because that's the only way you can get masterpiece dolls and Amazon made a mistake and let UPS deliver her and they didn't deliver her we had to call Amazon and they had to resent a replacement and we had to be home I know exactly how you feel I hate it when when you tell when people when you tell them deliver to the right address sometimes they don't deliver when they're supposed to

  • @MothersLovingArmsNursery
    @MothersLovingArmsNursery 21 วันที่ผ่านมา +1

    Pennye do you mean The happy Tory by Ping Lau or another one?

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน +1

    I remember I had an envelope that my sister had sent me and it was a bunch of pictures and the post office ruin the envelope and all I got was the envelope I didn't get the pictures I was mad they don't know how to be careful sometimes with your packages I don't like I make sure that I always get my packages but sometimes I get packages from Amazon and I remember we lived it we lived in an apartment complex and I ordered some a comforter for my bed me and my sister got a hello Kitty kit from the person instead of what I wanted and that was from Amazon and sometimes they don't do Amazon sometimes they don't deliver to the right place either like today I ordered a curious George book curious George goes to the hospital and then my sister ordered a t-shirt off Amazon a Thanksgiving t-shirt off Amazon and it didn't arrive today and somebody else signed for or they were still on hurry to go home so they had to resent it again

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      Oh no, I'm so sorry that happened to you! I'm sure you were very upset. Yes, I've heard stories of Amazon drivers not leaving things at the right address. I've even seen doorbell cam footage of them throwing boxes on the porch, and you can clearly hear glass breaking in the box.

  • @colleenwenqusit7375
    @colleenwenqusit7375 หลายเดือนก่อน +1

    I hope I'm not going to get any more newborn dolls right now I might get another masterpiece doll in the future but not right now but when I do I'm going to look very very careful I make sure that nobody else delivers her and not UPS

    • @LightHeartedLifeCollectibles
      @LightHeartedLifeCollectibles  หลายเดือนก่อน

      I've been wanting to add masterpiece dolls to my collection as well. They're adorable dolls! 😍