I had the same issue. Fixed it by upgrading the Software to the current version. Lookup the other guys that download the software to the USB and install it to the truck. Also includes most current Maps. I think thats all those guys do that sell you the APIM for 500 bucks.
@@twinturboranch454 I had the Software Version 2.3 with Build "17109"and Nav Version "NA 1 15" Now i have Software Version 3.4 with build "22200" and Nav version "NA 2 21"
@@philipm.hostetler3584 I don't think this covers the blank screen issue. I would imagine you have to replace the touchscreen if it doesn't come on at all.
Same happened to me with my sync 2. I just went ahead for the price and bought on Amazon a sync 3 upgrade. Super easy and fixed the issue and now i have android auto 😂😂
What if the touch screen is working but the touch function isn't? I mean everything is OK except that when you touch the screen it won't respond! Should I replace both APIM and the screen?
Did you have to program anything? Because I just got off the phone with Ford and they quoted me $636 (not including labor) for the APIM and then started to tell me that it has to be programmed and they can only do it. Is that true?
I didn't program anything but the vendor did with the VIN I provided to them of my truck when I purchased the APIM. It is not true that Ford is the only ones that can program. Clearly not as you can see in my video. It appears either they are lying to you or they are not aware that others have learned to program APIMs for any vehicle. You have to get it programed.
Good to know!!! My truck is a 2020 and mine just started acting up... it started with the backup camera staying on when shifting out of reverse. Then the black screen, which I found how to reset... now it constantly changes the background to daytime even at night (which I prefer night settings all the time)... I bought the extended warranty but unsure if this is covered or just power train. I will how to call the dealer to see, but regardless, I'm so glad I found your video!!! And glad you haven't had any more issues. Thank you!
When my bad APIM was identified these were my observations. Did not work: all finger touch controls, screen was frozen in split screen with navigation on one side and blank screen on the other side. And it remained on this “broken” split view for the 2 months that it took me to pull the trigger and fix it. Also the passenger cooled, heated, and massage functions did not work. (Which was restored when the APIM was replaced.) What did work: radio but I had to use the sync assistance from steering wheel functions to switch between Bluetooth or radio stations, Apple CarPlay worked but not the touch controls on the truck (as mentioned above), rear camera worked and also the physical camera button but I couldn’t zoom in on the tow hitch because it requires touch control. The rear camera did glitch badly. Glitched so bad the rear sensor alarm started using sound effects from a different vehicle (maybe explorer or navigator). Sounds to me that probably we don’t have the same problem and it may be a different issue, or not. Probably. My issues are totally opposite of yours.
@@twinturboranch454 yeah everything was working fine then about a week ago it just went black no radio no back up camera the sync USB ports dont even work its like it lost all power
@@warrenrowe9724 I’m now having the exact same problem with mine. Screen doesn’t even come on. No camera. USB ports not working. Did you ever find a solution?
@@NZthinker yes. It was the APIM, the computer on the backside of the screen. After further research I concluded that was the issue. I ordered one on Amazon and I installed it myself. I think I paid around $400 for it which was way better than the $750 the dealership wanted, not including labor. It was pretty quick to change it out. I got a plastic trim removal tool kit from Harbor Freight for like $8 and knocked it out in 30 minutes. There’s a few good videos here that give a good walkthrough.
i think ebay. the part number is irrelevant for the most part. Its based on compatibility and annotated prior to paying. Programming is to your VIN is the key.
Very helpful video, thanks !!! Is it possible that you can post part number of you APIN ? I have the same problem with a 2016 f150 platinum, but I am not sure about the part number !!!
I bought it April 2021 and I think eBay. It was around 400 plus shipping and was programmed per my request (it’s required anyways) unless you want to brick your truck. The price is worth it. Still enjoying my truck right now.
I’m not sure what I need. 2011 Ford F-150 my touch navigation system keeps trying to reboot like it’s stuck in a loop. Shows ford then Sony over and over and over. Any ideas anyone?
So it fails to boot up whichs leads me to believe its a bad APIM. But that's a guess as i'm not familiar with mysync. Good excuse to upgrade to sync 3...
Better choice is your opinion. Less problems would indeed be to replace apim and remain stock if you have KR or higher. You may lose factory functionality based on what trim you have. My king ranch would probably loose the interface to turn on massage seats. But I believe there is one company that has an interface that allows you to access factory settings using aftermarket radio. You have to buy a control module and program it And you can program all physical radio button including on the steering wheel to do whatever function available. If you have a lariat or lower I don’t see a reason why aftermarket would be a competitive choice.
@@twinturboranch454 Thank you, I’m gonna just have the module, the pioneer plus the interface is about 1k I was looking at, of course it’s the one that has the best reviews with an f150
I’m definitely not going to go after market, but some of the after market ones don’t need to plug in the usb cable to access the Apple CarPlay witch is pretty cool but maybe not worth the headache
@@daves485 I actually don’t like wireless Carplay. Because it will always connect even when I don’t want it to. I have wired. 1 cable that connects my phone to carplay and the other on my 110 outlet just for power. But if wireless is the only thing you’re looking for I don’t think it’s worth it. Good luck however.
@@twinturboranch454 for the hell of it, dealership wants $1600, me… “ is there a ford extended warranty? “ dealer…. “No!” After owning the truck for 5 years I asked….. “do I have a warranty?” Dealer….. “no!” Lol I drove home, found my paperwork, low and behold I have a 6 year warranty, called them, they said have you ever been here, I said yes 20 minutes ago, I do have a warranty, they said if it’s not ford then we wouldn’t see it, I said… but it’s the warranty you guys shoved down my throat! Lol, so I made an appointment, we’ll see how it goes. Sorry about the rant, but Dealership’s always gets my blood boiling!
I have a 2013 Ford C-Max , the screen is small and I have the same problem and I want to exchange it where can I find it. If there is a video that shows how .thanks
I don’t think you have sync 3. If it’s compatible you will have to upgrade from mysync (which is what I believe you have) or wtv it’s called to sync 3 which is possible in trucks.
@@twinturboranch454 Thanks. Yes, there is no sync. 3 The problem is that it does not connect at all to the phone. I want to know where the problem is in order to solve it. An automotive electrical engineer told me your problem is in an APIM part that needs to be replaced.
Where did you get your apim at? And what was roughly the cost. Just got told from ford mine went out completely and the quote they gave me was an insane amount.
online i dont remember. around 550 shipped. i dont remember it was a bit ago. I provided my VIN to the seller so they can program the appropriate features to it. example massage seats, ambient lighting etc. and i know what you mean about the dealer. it was incredibly and disgustingly overpriced.
It was not new. It was purchased from a newer truck. I don’t remember who I bought from online. It was around 400. I don’t remember. It was however programmed to my vin
I ordered a programmed Sync 3 APIM. When checking out i added a note to the comment box prior to clicking “process payment”. The note included the vin of my truck. And the seller uses that to program it for your truck. And it literally is a remove and replace apim. Turn key and go.
@@mikedirlam1458 you need a Windows computer. A formatted usb stick like 8GB or 32GB. Go to owner dot ford dot com and read everything until you find a download sync3 link. You will need to enter your vin so the proper one is downloaded. Once you connect that stick to truck i left my truck engine running for 45 minutes to update
My f150 apim shit it self so imma need to get a new one off of ebay when you got it programmed from your guy was it plug and play and dose your ford pass work on you phone like before or just the screen works
Online literally. Don’t remember where. The seller required you to submit your VIN at checkout so they can program it prior to shipping. And then when it arrives to you, remove and replace.
@@alangarcia7635 if you program it, or pay someone to program it to your VIN, you will not have the previous existing issues. If you don't program it, or you don't know if its programed, you will create new issues.
After reading the hundreds of comments when it just be smarter to buy the right truck in the first place? Ford has a known problem with these sync modules. But that's just like a failing company to deny deny deny until the government makes them do something
@@twinturboranch454 I was looking at the history of the company and the fact that they put a product on the street that they knew was a problem through the second generation modules. More problems with the third generation and they didn't extend the warranty at all so there are thousands of customers that need to replace $1,000 module parts and labor. Inexcusable. Or maybe having twice as many recalls as any other American company? Doesn't make a lot of sense to buy Every Man's truck when you look at the big picture does it?
Every manufacturer has specific parts that have a high failure rate. Our Tahoe was on its 3rd transmission at 209k miles. Our Toyota had a broken frame from rust. At 170k miles our Expedition has had new plugs, a water pump, front brake pads, tires and now the APIM. In comparison it has been far cheaper to operate.
![[LIVE] : ONE ลุมพินี 87 วันนี้!! คู่เอก "ก้องชัย vs โชคปรีชา"](http://i.ytimg.com/vi/YN6e7HVnekw/mqdefault.jpg)
Thanks for posting this video, we changed ours today!
Thanks for sharing. Glad the video could help.
There are no Q prefix numbers in Ford part numbers
I had the same issue. Fixed it by upgrading the Software to the current version. Lookup the other guys that download the software to the USB and install it to the truck. Also includes most current Maps. I think thats all those guys do that sell you the APIM for 500 bucks.
what version did you have and then updated to?
how do you update the software when the screen is blank?
@@twinturboranch454 I had the Software Version 2.3 with Build "17109"and Nav Version "NA 1 15" Now i have Software Version 3.4 with build "22200" and Nav version "NA 2 21"
@@philipm.hostetler3584 I don't think this covers the blank screen issue. I would imagine you have to replace the touchscreen if it doesn't come on at all.
@@GabrielGarcia-ry2wr There was no chance a software update would have corrected the issues I had.
Thanks. Helpful when replacing the APIM in my 2016 F150 King Ranch.
Glad it helped.
Same happened to me with my sync 2. I just went ahead for the price and bought on Amazon a sync 3 upgrade. Super easy and fixed the issue and now i have android auto 😂😂
What if the touch screen is working but the touch function isn't? I mean everything is OK except that when you touch the screen it won't respond! Should I replace both APIM and the screen?
It's likely not the screen and just the APIM.
did you ever find out the answer to your question i have a 2013 ford fusion se and its doing the same thing
Did you have to program anything? Because I just got off the phone with Ford and they quoted me $636 (not including labor) for the APIM and then started to tell me that it has to be programmed and they can only do it. Is that true?
I didn't program anything but the vendor did with the VIN I provided to them of my truck when I purchased the APIM.
It is not true that Ford is the only ones that can program. Clearly not as you can see in my video. It appears either they are lying to you or they are not aware that others have learned to program APIMs for any vehicle. You have to get it programed.
The big question is....over the last 2 years did the Apim upgrade solve all your issues? Good video!
Yes it did. I’m in my truck right now from lunch break with the same APIM I installed in this video. I use it daily with Google maps and music. 👍🏼
Good to know!!! My truck is a 2020 and mine just started acting up... it started with the backup camera staying on when shifting out of reverse. Then the black screen, which I found how to reset... now it constantly changes the background to daytime even at night (which I prefer night settings all the time)... I bought the extended warranty but unsure if this is covered or just power train. I will how to call the dealer to see, but regardless, I'm so glad I found your video!!! And glad you haven't had any more issues. Thank you!
@@steph1226 np hopefully warranty covers. if not this repair isn't too complicated.
I'm having the same problem my radio or back up camera doesn't work. Will this fix it
When my bad APIM was identified these were my observations.
Did not work: all finger touch controls, screen was frozen in split screen with navigation on one side and blank screen on the other side. And it remained on this “broken” split view for the 2 months that it took me to pull the trigger and fix it. Also the passenger cooled, heated, and massage functions did not work. (Which was restored when the APIM was replaced.)
What did work: radio but I had to use the sync assistance from steering wheel functions to switch between Bluetooth or radio stations, Apple CarPlay worked but not the touch controls on the truck (as mentioned above), rear camera worked and also the physical camera button but I couldn’t zoom in on the tow hitch because it requires touch control. The rear camera did glitch badly. Glitched so bad the rear sensor alarm started using sound effects from a different vehicle (maybe explorer or navigator).
Sounds to me that probably we don’t have the same problem and it may be a different issue, or not. Probably. My issues are totally opposite of yours.
@@twinturboranch454 yeah everything was working fine then about a week ago it just went black no radio no back up camera the sync USB ports dont even work its like it lost all power
@@warrenrowe9724 I’m now having the exact same problem with mine. Screen doesn’t even come on. No camera. USB ports not working. Did you ever find a solution?
@@richardcabrera1583 mine has just done this, did you find a solution? Thanks.
@@NZthinker yes. It was the APIM, the computer on the backside of the screen. After further research I concluded that was the issue. I ordered one on Amazon and I installed it myself. I think I paid around $400 for it which was way better than the $750 the dealership wanted, not including labor. It was pretty quick to change it out. I got a plastic trim removal tool kit from Harbor Freight for like $8 and knocked it out in 30 minutes. There’s a few good videos here that give a good walkthrough.
Could you send a link for part and part number. Thank you
i think ebay. the part number is irrelevant for the most part. Its based on compatibility and annotated prior to paying. Programming is to your VIN is the key.
Very helpful video, thanks !!!
Is it possible that you can post part number of you APIN ? I have the same problem with a 2016 f150 platinum, but I am not sure about the part number !!!
My original APIM part number is QL3T-14G370-KL. Research throughly prior to purchasing.
Did you have to program it to your truck? Was it a new module or used?
Yes. Has to be programmed to my VIN. It’s from a newer truck. So yes it’s used.
My 2018 f150 is doing odd stuff it will not update at all won’t keep time and my compass will not keep track.
What’s your software version in the settings page ?
@@twinturboranch454 it says there is a update but it will not update even ford can’t get it to load the update
@@varmint223 what is your current software version?
Version 3.0
@@varmint223 update to 3.4 with usb. But I don’t believe that will fix it.
Nice Boots!!!! How much did you pay for the new Apim?
Thanks. I don’t remember. I think around 550
Where did you purchase the Apim from and how much? Been dealing with no radio for 3 weeks and want it fixed.
I bought it April 2021 and I think eBay. It was around 400 plus shipping and was programmed per my request (it’s required anyways) unless you want to brick your truck. The price is worth it. Still enjoying my truck right now.
I’m not sure what I need. 2011 Ford F-150 my touch navigation system keeps trying to reboot like it’s stuck in a loop. Shows ford then Sony over and over and over. Any ideas anyone?
So it fails to boot up whichs leads me to believe its a bad APIM. But that's a guess as i'm not familiar with mysync. Good excuse to upgrade to sync 3...
Would replacing the spin be a better choice and less problematic then just replacing with an upgraded unit like a pioneer or alpine?
Better choice is your opinion. Less problems would indeed be to replace apim and remain stock if you have KR or higher. You may lose factory functionality based on what trim you have. My king ranch would probably loose the interface to turn on massage seats. But I believe there is one company that has an interface that allows you to access factory settings using aftermarket radio. You have to buy a control module and program it And you can program all physical radio button including on the steering wheel to do whatever function available. If you have a lariat or lower I don’t see a reason why aftermarket would be a competitive choice.
@@twinturboranch454
Thank you, I’m gonna just have the module, the pioneer plus the interface is about 1k I was looking at, of course it’s the one that has the best reviews with an f150
I’m definitely not going to go after market, but some of the after market ones don’t need to plug in the usb cable to access the Apple CarPlay witch is pretty cool but maybe not worth the headache
@@daves485 I actually don’t like wireless Carplay. Because it will always connect even when I don’t want it to. I have wired. 1 cable that connects my phone to carplay and the other on my 110 outlet just for power. But if wireless is the only thing you’re looking for I don’t think it’s worth it. Good luck however.
@@twinturboranch454 for the hell of it, dealership wants $1600, me… “ is there a ford extended warranty? “ dealer…. “No!” After owning the truck for 5 years I asked….. “do I have a warranty?” Dealer….. “no!”
Lol I drove home, found my paperwork, low and behold I have a 6 year warranty, called them, they said have you ever been here, I said yes 20 minutes ago, I do have a warranty, they said if it’s not ford then we wouldn’t see it, I said… but it’s the warranty you guys shoved down my throat!
Lol, so I made an appointment, we’ll see how it goes.
Sorry about the rant, but Dealership’s always gets my blood boiling!
I have a 2013 Ford C-Max , the screen is small and I have the same problem and I want to exchange it where can I find it. If there is a video that shows how .thanks
I don’t think you have sync 3. If it’s compatible you will have to upgrade from mysync (which is what I believe you have) or wtv it’s called to sync 3 which is possible in trucks.
@@twinturboranch454 Thanks. Yes, there is no sync. 3 The problem is that it does not connect at all to the phone. I want to know where the problem is in order to solve it. An automotive electrical engineer told me your problem is in an APIM part that needs to be replaced.
@@subhirammaha3246 not sure. I don’t have that system.
Where did you get your apim at? And what was roughly the cost. Just got told from ford mine went out completely and the quote they gave me was an insane amount.
online i dont remember. around 550 shipped. i dont remember it was a bit ago. I provided my VIN to the seller so they can program the appropriate features to it. example massage seats, ambient lighting etc. and i know what you mean about the dealer. it was incredibly and disgustingly overpriced.
@@twinturboranch454 thanks man!
Did you have to buy a new apim? If so how much did it cost and who did you purchase it from. Thank you
It was not new. It was purchased from a newer truck. I don’t remember who I bought from online. It was around 400. I don’t remember. It was however programmed to my vin
Did you just order any apim or one programmed for your truck
I ordered a programmed Sync 3 APIM. When checking out i added a note to the comment box prior to clicking “process payment”. The note included the vin of my truck. And the seller uses that to program it for your truck. And it literally is a remove and replace apim. Turn key and go.
Will this ideo also apply to the APIM for the 4.2 inch screen? I realize the screen is different, but is it the same location?
Not sure.
Depending of the year truck that you have the same module is located in the top of the dash or behind the display. And yes they need to be programmed
Dose the years have to match or can I get newer model
I have a 2020+ APIM that has been properly programmed by year and vin on my 2016.
So my screen is totally blank and won’t do anything. Would that be the APIM also you think?
Maybe. But i would update your software via usb. Do that first before you replace.
@@twinturboranch454 I’m not familiar with being able to do that. I can’t even use a phone charger in my usb for the sync port
@@mikedirlam1458 you need a Windows computer. A formatted usb stick like 8GB or 32GB. Go to owner dot ford dot com and read everything until you find a download sync3 link. You will need to enter your vin so the proper one is downloaded. Once you connect that stick to truck i left my truck engine running for 45 minutes to update
@@twinturboranch454 thanks brother!
Did that solve your problem? Or did you have to replace the apim?
My f150 apim shit it self so imma need to get a new one off of ebay when you got it programmed from your guy was it plug and play and dose your ford pass work on you phone like before or just the screen works
Yes it was remove and replace. I don’t use Ford pass.
Hey man I’m recently having this problem, wondering where you got it from
Online literally. Don’t remember where. The seller required you to submit your VIN at checkout so they can program it prior to shipping. And then when it arrives to you, remove and replace.
@@twinturboranch454 I have a 2016 f150 xlt after replacing it will it have the same screen it had before or will it change into the look like yours?
@@alangarcia7635 if you program it, or pay someone to program it to your VIN, you will not have the previous existing issues. If you don't program it, or you don't know if its programed, you will create new issues.
@@twinturboranch454 thanks I appreciate the quick response
did your indicator sound work when your APIM went bad?
Not tracking what you are asking.
I'm having the same problem. How much was a new APIM?
Less than 500
Where did you get the APM from? If you don't mind me asking......
eBay. sorry for taking so long to reply.
No need for Programming?
Programming mandatory.
so where did you order the replacement?
I ordered online. Don't remember the vendor.
Do you have a link, I think my APIM is going to 💩
eBay. I don’t have a link.
Bummer, thanks for the video 👍👍👍
4dtech.com, I'm about to replace mine and order from them as they will program the new one for you.
Replacing the apim, sorry
I just grabbed mine for my ford explorer it didn't work rubbish
Did you order just the apim part number or did you order it based on your explorer VIN?
After reading the hundreds of comments when it just be smarter to buy the right truck in the first place? Ford has a known problem with these sync modules. But that's just like a failing company to deny deny deny until the government makes them do something
What do you mean “smarter to buy the right truck”?
You would actually have a 500 dollar item decide wether you purchase a $50k dollar truck?
@@twinturboranch454 I was looking at the history of the company and the fact that they put a product on the street that they knew was a problem through the second generation modules. More problems with the third generation and they didn't extend the warranty at all so there are thousands of customers that need to replace $1,000 module parts and labor. Inexcusable. Or maybe having twice as many recalls as any other American company? Doesn't make a lot of sense to buy Every Man's truck when you look at the big picture does it?
Every manufacturer has specific parts that have a high failure rate. Our Tahoe was on its 3rd transmission at 209k miles. Our Toyota had a broken frame from rust. At 170k miles our Expedition has had new plugs, a water pump, front brake pads, tires and now the APIM. In comparison it has been far cheaper to operate.
Next time, try wiping the boomer filter off your lense man.
Will that help you see better?
@@twinturboranch454 Might actually prevent people from closing your video 5 seconds into it.
@@zeroisonline You don't know if others closed it after 5 seconds. You? I'm ok with that.
TF are you talking about man?