Josh Cahill and I didn't just stay pick the same hotel when we had a layover in Delhi, we also take extactly as long to cut our videos, as he posted his review of 🇮🇳 AIR INDIA's Boeing 787 BUSINESS CLASS just yesterday! 🥳 Check it out if you want to know what it's like in 2023: th-cam.com/video/CS97RhwowWM/w-d-xo.html
Def was not expecting there to be a sizable breakfast service two hours after the dinner service. You can tell Air India is trying so hard to be better and it’s showing. Little by little!
i have taken this flight before the TATA takeover / before covid and after recently a month ago . it was the same in terms of service and food. Air India has always been amazing. not perfect but definitely one the most comfortable airlines i've flown with. Things that actually matter to me are always perfect with Air India. legroom, seats comfort, baggage allowance, meals and service. My worst experience was with Qatar airlines, by far it was the most uncomfortable journey i took and the "famous" service was mid.
I had the same experience many (many!!) years ago, flying Canadian Airlines from Toronto to Amsterdam. They served dinner according to Toronto´s time, and breakfast to Amsterdam´s (which was about midnight for Toronto), which meant that in a 6-hour flight and with 6-hour time gap between the two places, you had two meals within a 3-hour period.
As a frequent Air India user, I share your optimism for the future. A few select routes already have a better "hard" product with some ex-Delta, ex-Etihad 777-200LRs and 777-300ERs. Apparently 6 A359s are being delivered this year as well. It will be a game of avoiding the old aircraft for a year or two more but once up to standard, I can imagine AI being a viable choice for flying to and THROUGH India to connecting destinations. DEL and BOM are, after all, two wonderful airports to transit.
i hope this takeover can have air india compete with some middle eastern carriers like qatar, etihad, oman, emirates. DEL and BOM are in perfect areas to be major hubs. I mean even the west coast of the US is connected to india nonstop
I flew Air India in 2020 Feb from DEL-SFO-DEL. On 77L and 77W. Even then the food options, crew, and legroom were amazing. But on my flight back from SFO to DEL, the IFE didn't work. And that was a 15-hour flight. But I am optimistic about the Tata takeover. So far they're going in right direction in my opinion.
Just curious what was your aircraft's registration? Because there's this one specific aircraft that didn't have working IFEs when I rode AI to Bangalore, so I'm speculating you probably got that same aircraft
@@tankman_tv9332 It was VT-ALJ. The Boeing 777-300ER with Star Alliance livery. It hasn't been flying since last few months according to Flightradar24.
So nice to finally see this video up. It was an avgeek moment for me to see Dave sitting at 34J and I was in 34A. Had a small chat with him after landing at DEL and was eagerly waiting for this video. I literally took a trip to Austria after watching Dave's channel and being on the same plane as him was the best part of my trip.
i’m so happy this is a new Air India video after the Tata takeover, and i loved how David went easy on Air India since they are still improving after the takeover
Flew them earlier this year on DEL-ORD and SFO-BLR business class. No complaints whatsoever. Amazing experience through and through! Yes, the planes have some work to be done but the food and service we're beyond reproach. I look forward to flying Air India more frequently in the times to come.
The long-awaited Air India video is finally uploaded 👏🏻. Waiting for the other tripreports of your recent India tour, especially IXB-CCU, CCU-VNS and DEL-FRA videos. All my best wishes to you and your team; wish you and your team would come to India again ♥️. Edit : the portrait shot of VT-ANV you clicked at Vienna Airport before boarding is set as my mobile wallpaper :D!
For those who don’t know the meaning of LAUDA in Hindi, just try to keep it like that. It has two words the first word starts with a and ends with s. And the next word starts with h and ends with e.
Looks like the worst of AI is over.Tata has a herculean task on its hands.really glad they have taken over.have great memories of yesteryears when it used to be the heights of luxury even in economy.but then the decline seemed never-ending. All the best Tata.Wishing you all the best.
Your videos are absolutely amazing and provide excellent advice about traveling on different airlines. Before going on any airline I watch your reviews.
Very interesting to see you reviewing this flight. I went on the same route with my family just weeks ago and we had similar experiences. The technical equipment in the cabin is not in a good state. Most of the personal entertainment screens did not work and if you were able to start a movie, this did not mean that it would work for the whole flight. Sometimes it helped to ask a flight attendant to reset it. We also experienced broken USB-Ports and some of the power outlets did not work too - Same for the buttons to dim the windows. The flight attendants did their best to compensate for this. They were very helpful and patient when customers complained. Dinner and lunch (on the connecting flights) tasted not good in 3 out of 4 times. We tried 3 different types (chicken, vegetarian, vegan) - way to spicy, my seat-neighbor (Indian origin) also complained about the food and told me it was better in the past. Cleanliness was good for the most parts, but the remote control was really dirty. I hope they improve the cabins and the food in the future, I felt sorry for the friendly cabin crew - they really did their best in the situation.
400 plus Euros? That's more than i'm willing to pay to fly Air India, they're usually known for their more reasonable prices. However, with the improvements TATA is helping make possible, I hope they can make those prices justifiable in the future. Also, what do you guys think of Air India's new livery? I really like it as a livery, but not as an Air India livery, as all the "India" elements on the current livery seem to have disappeared. I expected something more patriotic for an airline looking to become this new symbol of travel to India.
@@SFAvgeekair India gives you 2x23 checked bags unlike their middle eastern competitor. Furthermore, they give you more hand luggage too. And that’s why people go out of their way to fly them out of Europe when compared to their European counterparts.
@@unknownperson3691 Honestly air India is much better than European airlines. Asian airlines and middle eastern airlines can outclass it but I’m sure air India can take over European travel looking at how poor Lufthansa’s service has become
@@SFAvgeekeven air India charges a nonstop premium and both long haul Indian carriers also have ridiculously high baggage allowances(which works out to 50% more than what QR/EK give you after accounting for the ridiculous hand luggage allowances of the ME3).
Was in two Etihad B-777 flights from Abu Dhabi to Jakarta and return on June and August with similar looking IFE. It was not working at all and was a hassle, especially for my kid who needs different entertainment other than his drawing book, push button toys and else.
I recently flew Air India from Italy to Singapore (MXP-DEL-SIN) and back and had a really bad experience on all 4 segments (all on Boeing 787-8 as the one shown in the video). As the video shows, most window blinds were unoperable, entertainment system was working erratically (and had very limited choice when it was working), but on top of that toilets were really dirty, in 2 segments at least 1 toilet was out of order for the whole flight (with a fully booked plane), in 1 segment a toilet was "usable" but had a piece of broken equipment dangerously hanging from the walls making it impossible to use and very dangerous, food was just average and the service was waaaaaaayy too long as shown in the video leaving almost no time at all for sleep. On top of all this, we've had a 3 hours delay on MXP-DEL (compensated with just a 8 € meal voucher) and a massive 7.30 hours delay on DEL-MXP which was compensated with another 8 € meal voucher and a in-airport hotel stay after 1 hour of arguing with the unhelpful staff. The delay was so big we've had to sleep at another hotel in MXP as it was 2:30 in the morning when we got there and there was no transportation available to Torino anylonger. I definitely DO NOT recommend flying Air India long haul until the new Air India fully kicks in.
Air India has sorted out it's soft product already - the hard product is poor, but it'll be ok once the new airplanes start rolling in. All existing widebodies with the old interiors will undergo a $400 Million refit. India deserves it's own world class Airline as it will soon be the 3rd largest Economy in the World & Air India will be that airline.
13:09 I flew on a British Airways 777-300ER 2 weeks ago fitted with a Thales system like this one. The handset would work every few hours which means the crew had to keep resetting it and the touchscreen did not work. The screen would sometimes freeze and crash when it was on the moving map, only some of the many entertainment options were shown on the ife system, There was practically no space under the seat due to the Bulky IFE Box and The picture quality was quite poor.
Travelled on Air India 787-8 . Except for seating comfort all other thing’s required refurbishment. The planes were old and hardly any maintenance been done to fix the old seats , entertainment system too.
Nice flight review. Air India's inflight service has improved greatly after the TATA takeover. TATA will probably retrofit the old seats in all of their classes.
This shows that when Air india was under GOI, there was a lot of Mismanagement. Unfortunately fixing Cabins is not easy. It requires a complete overhaul of the aircraft and wiring. It takes time. Atleast Food is good.
I travelled with Air India (layover) last year. I wasn't impressed, dirty seats, dirty toilets, inflight entertainment wasn't working, the anti-social behaviour of the Indian passengers, the woman who sat behind me put her smelly foot on my armrest. I told myself I'd never ever travel on an Air India flight again, it was a nightmare.
@@woutergijs5246 i didn't said they already changed , they will change all cabin and livery from2024 , this vlog is about now , becaz he can't time travel to future
Loved this review. The first honest and unbiased review of Air India. I have taken this route a couple times before the TATA takeover and a month ago, both times my experience was incredible. the IFE didnt work both times but that never matters to me since i dont use it anyways. The things that mattered were always amazing. the best legroom and seats i have ever experienced in economy, the best baggage allowance and the most amazing service and meals. they gave me 2 dinners and a full breakfast on this route (i asked for an extra meal and they happily gave it). I am very particular about the airlines I fly with i usually only fly KLM or Air india. the flight with air india was more expensive than emirates but 100% worth it would take it again.
Government of India can spend lot of Revenue on Gigantic Statues and Temples! But they cannot spend enough to improve the National Carrier "Air India". How ironic and shameful for an Airline that is one of the oldest iconic Airlines in the 1950 and 1960's
People of India love to blame things on temples. When clearly the money is being wasted on other big things, like mosques and churches or giving freebies!
So the moral of this story is better things to come for AI, but wait a year or two for the new aircraft and for the current aircraft to be refurbished before giving them a try.
As an Indian and as a relative of Air India employee, I can assure that you will not have any complaints post 2024 with Air India. Air India will be back to its glorious position in the global skies.
Hope that is true, I will be visiting India for the first time ever in Jan 2025, had a choice of British Airways direct flight from London to Chennai but I choose Air India non direct via Delhi, it was the cost that made me choose Air India, round trip with BA £800 and Air India £550. I am so excited to visit India and flying with Air India. Out bound trip will be on Boeing 777, then transfer to the Airbus 320neo and return flight will be Boeing 777, then transfer to the Boeing 787. As this is a very advance booking, I have been warned of possible change of flight/aircraft. That has been normal with any airline when I have made advance booking.
Thank you for an excellent and informative review. We will be flying with Air India in two weeks and the route will be CPH-DEL-MEL. We have been a bit nervous for this flight when AI has had some mixed reviews. We feel much more confident now after been watching your review and we hope this will be an enjoyable flight.
I gonna fly on Air India 787 from Frankfurt to melbourne in november, i'm really excited, because now I have more informations about how it is to fly with Air India, und einfach immer wieder gute Videos von euch😄
i suppose why the breakfast was at that time is because 2am in vienna would probably be morning and around the time in india when people have breakfast. if the crew was following IST then that probably explains it
I'm not Indian per say but I hate that merger decision move. Why sacrifice an excellent branding and service.... to save a mediocre branding and service just because that mediocre brand is tied up with national name? I don't get it. Vistara should not be disappear if you want to make sense. Air India should make way for Vistara branding to prevail instead. Not the other way!
Finally good to see this brutally honest report on AI. Definately Cabins are quite outdated especially their B777s. I flew their B787 in 2013 and they looked brand-new from LHR-BOM. Its just sad how old these cabins look even on the B787 that isn't manufactured in 90s. However, Improvements are taking place slowly. They will slowly take these planes out once they have more leased planes to fly. Currently they got 4 B777-200LR that flew for Delta before, six more leased B777s from Etihad will be joining and then soon the airline will start refurbishment of their exisiting B777s. Another reason why their flights to north america have been frequently delayed is due to crew shortage lately as most of them still need to renew their visas for US/Canada. We can already see improvements, they just need more time to reach at the top level and establish themselves as the best airline of India.
The only time I flew air India was 4 months ago from Kuwait to Mumbai and Mumbai to Kuwait on the A320. I would usually fly Kuwait airways but it was Eid so Kuwait airways was full
@@HimmatRathorehr wrong: they are not doing it. They say that they will do it next year. Reality is that it is crap, and it remains crap until further notice.
Regarding the window dimming feature, imo there should always be a blind present! No matter how great the tech is. A manual backup for such things is always good. I guess the reason is to make sure all windows are clear while landings and take offs. I also understand installing an automatic blind system that can be operated manually during the cruise phase would be a pointless expense as well. But since the crew already does checks pre landing and takeoff, I believe they should consider keeping at least a simple one. I for myself hate it when I can't shut the blind with the sun on my face! I'm more of a cloudy weather person 😅
after the very turbulent times when the indian politicians along with the employees nearly destroyed this beautiful airline right now it is work in progress under the tata,s and soon will be one of the best airlines in the world the dream of its chairman ratan tata
I've never been a fan of the dimmable windows on the Dreamliner. It always felt like showy overengineering. A simple window shade is fine, and would never break down like your seatmate's window controls.
Nice video David please can you review ba cityflyer and bulgaria air and LOT on their 737MAX and E190 from london to Warsaw to Sofia on your channel you never landed in sofia before
It is a matter of time till the new planes arrive. Air India will forsure achieve a good future with the all new management, internal improvements and overal quality of service. The fact they are cheaper then all major EU airlines with direct routes to Delhi and mumbai from like Amsterdam and London is a big plus point. KLM is very expensive compared to AI and their food is very bad en leg space is very poor, even for shorter people. AI will fill in a gap of quality/price against KLM-Airfrance, BA, Lufthansa and other like italian or turkish airline combined with indigo scheme.
Unfortunately I don't share the same optimism and being Indian and know the mentality, I think, it will be very difficult for Tata to make profit even after investing. It's been more than 1 year under Tata but many things have even became worse. Some points are, Air India even under Tata with flights from Europe to India, 1. they are no more lenient for any extra Kg which is said because many other airlines provide 2 checked in luggage, one cabin luggage and backpack that include many airlines from Africa and Middle East and providing better or same comfort. 2. Food quality and taste has became bad, taking flights twice a year since 2010 so I can tell you that from my experience. If they make a mistake about meal, they don't accept it and push you to have the same meal. 3. Prices have increased compared to other airlines even still they have dirty aircraft, uncomfortable seats, bad food, faulty Infotainments system. 4. Very bad call center which never solve any problem and keep shifting blame to other department. 5. Poor connections, Air India only operate from Frankfurt in Germany while there are other important location there. 6. Harassment of passengers with multiple passport and visa check asking them to com and stand a queue even in boarding area especially in Delhi is unwarranted, it give me impression if the staff of Air India is blind or retard not to understand that in ticket counter. They can come to passager seats in boarding area and do that check as they do in Mumbai. I don't want to share the burden of debt that they got while buying this airline from the government and it can't be an excuse of the poor service and quality. If Tata thinks, that we should bear the burden of debt as a Indian, sorry this is not how the world works! With such shortcoming and overall poor quality, I have decided not to use Air India anymore.
I fly air india pretty regularly with air India and i can tell you with full confidence that the screens will not work on most of your flights nowadays
the main problem with air india is the IFE. on many flights, the IFE doesn'e work at all and even if it does, it has limited options. hope the new changes in the airline also change the IFE and introduce better content
AI still has plenty of work to do to rehabilitate itself, but it looks like plenty of progress has been made. The most impressive improvement has been the change in the crew attitude. Seems like AI employees are now being encouraged to do their jobs and take pride in their work, rather than take their employment for granted as they have in the past. But AI will continue to have difficulties because India (like Mexico) has become an LCC-dominated market, especially on the domestic and regional international front. A full service carrier with higher operating costs will struggle to compete.
I really like Air Inda`s food and staff. Just the hard product I really bad-. Also the lounge in Delhi was really below standards . But I am excited to see what's coming .
Good on Tatas for doing a transparent transformation! It was never going to be an overnight success. But we have no doubt that professional management will have an impact.
Broken charging ports, broken dimmable window buttons, none working IFEs. It would have been better to stop using these old planes due to the many problems and just lease better ones temporarily until they are fixed.
Josh Cahill and I didn't just stay pick the same hotel when we had a layover in Delhi, we also take extactly as long to cut our videos, as he posted his review of 🇮🇳 AIR INDIA's Boeing 787 BUSINESS CLASS just yesterday! 🥳 Check it out if you want to know what it's like in 2023: th-cam.com/video/CS97RhwowWM/w-d-xo.html
Your the best entertainer in the world!
David you are simply aviation the best
Yh, and he could learn a thing or two about your sense of balance when reviewing airlines.
@@unklemunky8992 what's your favourite airline mine are british airways and qatar airways
@@SuperloopSL9-u4eMines are delta, JetBlue emirates, Qatar and Virgin Atlantic
Def was not expecting there to be a sizable breakfast service two hours after the dinner service. You can tell Air India is trying so hard to be better and it’s showing. Little by little!
Air India always offers 2 full meals on long haul flights
i have taken this flight before the TATA takeover / before covid and after recently a month ago . it was the same in terms of service and food. Air India has always been amazing. not perfect but definitely one the most comfortable airlines i've flown with. Things that actually matter to me are always perfect with Air India. legroom, seats comfort, baggage allowance, meals and service. My worst experience was with Qatar airlines, by far it was the most uncomfortable journey i took and the "famous" service was mid.
I had the same experience many (many!!) years ago, flying Canadian Airlines from Toronto to Amsterdam. They served dinner according to Toronto´s time, and breakfast to Amsterdam´s (which was about midnight for Toronto), which meant that in a 6-hour flight and with 6-hour time gap between the two places, you had two meals within a 3-hour period.
Air India kills you by over feeding some pretty delicious food ..
@@taraknagaraj2020 Yh, but they don’t even wear gloves in the kitchen.
As a frequent Air India user, I share your optimism for the future. A few select routes already have a better "hard" product with some ex-Delta, ex-Etihad 777-200LRs and 777-300ERs. Apparently 6 A359s are being delivered this year as well. It will be a game of avoiding the old aircraft for a year or two more but once up to standard, I can imagine AI being a viable choice for flying to and THROUGH India to connecting destinations. DEL and BOM are, after all, two wonderful airports to transit.
Air India user 💀
i hope this takeover can have air india compete with some middle eastern carriers like qatar, etihad, oman, emirates. DEL and BOM are in perfect areas to be major hubs. I mean even the west coast of the US is connected to india nonstop
A leopard can change its spots the airline should be grounded bring back jet Airways air india is a shambles
I flew Air India in 2020 Feb from DEL-SFO-DEL. On 77L and 77W. Even then the food options, crew, and legroom were amazing. But on my flight back from SFO to DEL, the IFE didn't work. And that was a 15-hour flight. But I am optimistic about the Tata takeover. So far they're going in right direction in my opinion.
Broken IFE 2020. 3 years later other report about other airplane: broken IFE ( and more stuff)
Just curious what was your aircraft's registration? Because there's this one specific aircraft that didn't have working IFEs when I rode AI to Bangalore, so I'm speculating you probably got that same aircraft
@@tankman_tv9332 It was VT-ALJ. The Boeing 777-300ER with Star Alliance livery. It hasn't been flying since last few months according to Flightradar24.
4:33 I wasn't expecting that from David. 😂
So nice to finally see this video up. It was an avgeek moment for me to see Dave sitting at 34J and I was in 34A. Had a small chat with him after landing at DEL and was eagerly waiting for this video. I literally took a trip to Austria after watching Dave's channel and being on the same plane as him was the best part of my trip.
Oh, yes, I remember! :) It was so nice to meet you! Hope you had a great time!
I missed u by just a week I my self flew on 30th I had more problems than u but
Did you screen work? What about the window? I've never seen so many broken screens on any other carrier.
Both screen and window was broken
None of my did
i’m so happy this is a new Air India video after the Tata takeover, and i loved how David went easy on Air India since they are still improving after the takeover
That LAUDA joke made me pause the video & laugh loudly for a substantial amount of time😂😂😂
same lol😂😂😂
It's good to know that he knows the meaning 😂
😂😂😂
😂😂
Really bro
Flew Air India from New Deli to Frankfurt in May and had exactly the same experience. Great crew and service. IFE system not working 🤦🏽♂️
Flew them earlier this year on DEL-ORD and SFO-BLR business class. No complaints whatsoever. Amazing experience through and through! Yes, the planes have some work to be done but the food and service we're beyond reproach. I look forward to flying Air India more frequently in the times to come.
The long-awaited Air India video is finally uploaded 👏🏻. Waiting for the other tripreports of your recent India tour, especially IXB-CCU, CCU-VNS and DEL-FRA videos. All my best wishes to you and your team; wish you and your team would come to India again ♥️.
Edit : the portrait shot of VT-ANV you clicked at Vienna Airport before boarding is set as my mobile wallpaper :D!
For those who don’t know the meaning of LAUDA in Hindi, just try to keep it like that. It has two words the first word starts with a and ends with s. And the next word starts with h and ends with e.
Highly detailed and positive report about air India makes me feel so happy as under Tata’s air India will soon revamp and get its past glories indeed…
4:37 c'mon bruh🤣😂
Thank God someone pointed to what does that mean else you wouldn't have figured it out!
Looks like the worst of AI is over.Tata has a herculean task on its hands.really glad they have taken over.have great memories of yesteryears when it used to be the heights of luxury even in economy.but then the decline seemed never-ending.
All the best Tata.Wishing you all the best.
Air india is a sleeping giant please get new planes asap not garbage
NEW BRUTALLY HONEST EPISODE!!!
LETS GOOOOOOO
4:36 bro seriously won my heart🤣🤣
Your videos are absolutely amazing and provide excellent advice about traveling on different airlines. Before going on any airline I watch your reviews.
Very interesting to see you reviewing this flight. I went on the same route with my family just weeks ago and we had similar experiences. The technical equipment in the cabin is not in a good state. Most of the personal entertainment screens did not work and if you were able to start a movie, this did not mean that it would work for the whole flight. Sometimes it helped to ask a flight attendant to reset it. We also experienced broken USB-Ports and some of the power outlets did not work too - Same for the buttons to dim the windows.
The flight attendants did their best to compensate for this. They were very helpful and patient when customers complained.
Dinner and lunch (on the connecting flights) tasted not good in 3 out of 4 times. We tried 3 different types (chicken, vegetarian, vegan) - way to spicy, my seat-neighbor (Indian origin) also complained about the food and told me it was better in the past.
Cleanliness was good for the most parts, but the remote control was really dirty.
I hope they improve the cabins and the food in the future, I felt sorry for the friendly cabin crew - they really did their best in the situation.
400 plus Euros? That's more than i'm willing to pay to fly Air India, they're usually known for their more reasonable prices. However, with the improvements TATA is helping make possible, I hope they can make those prices justifiable in the future. Also, what do you guys think of Air India's new livery? I really like it as a livery, but not as an Air India livery, as all the "India" elements on the current livery seem to have disappeared. I expected something more patriotic for an airline looking to become this new symbol of travel to India.
i paid around 800 for this route round trip and it is 100% worth it tbh. emirates was by comparison 100 euros cheaper i chose air india.
@@anonymous-or1ssnah no way u chose air India for a higher price over emirates
@@SFAvgeekair India gives you 2x23 checked bags unlike their middle eastern competitor. Furthermore, they give you more hand luggage too. And that’s why people go out of their way to fly them out of Europe when compared to their European counterparts.
@@unknownperson3691 Honestly air India is much better than European airlines. Asian airlines and middle eastern airlines can outclass it but I’m sure air India can take over European travel looking at how poor Lufthansa’s service has become
@@SFAvgeekeven air India charges a nonstop premium and both long haul Indian carriers also have ridiculously high baggage allowances(which works out to 50% more than what QR/EK give you after accounting for the ridiculous hand luggage allowances of the ME3).
You are very true about "LAUDA" meaning in Hindi
One area where Air India excels and has always exceled is the food. Their food quality is top notch even on domestic sectors.
Can't wait to see the new cabin refresh 2024. hope they fix the windows and usb ports also
There's already a video of the new cabins!
Apparently, they don’t make their meals too spicy because they don’t want too many passengers needing to use the toilets for long periods of time
Well that’s something 😂
Was in two Etihad B-777 flights from Abu Dhabi to Jakarta and return on June and August with similar looking IFE. It was not working at all and was a hassle, especially for my kid who needs different entertainment other than his drawing book, push button toys and else.
Great! And you know what that name means in Hindi! I wonder if this airline was cheekily selected for this episode 😀😀👍
4:36 wasn't expecting that
I recently flew Air India from Italy to Singapore (MXP-DEL-SIN) and back and had a really bad experience on all 4 segments (all on Boeing 787-8 as the one shown in the video). As the video shows, most window blinds were unoperable, entertainment system was working erratically (and had very limited choice when it was working), but on top of that toilets were really dirty, in 2 segments at least 1 toilet was out of order for the whole flight (with a fully booked plane), in 1 segment a toilet was "usable" but had a piece of broken equipment dangerously hanging from the walls making it impossible to use and very dangerous, food was just average and the service was waaaaaaayy too long as shown in the video leaving almost no time at all for sleep.
On top of all this, we've had a 3 hours delay on MXP-DEL (compensated with just a 8 € meal voucher) and a massive 7.30 hours delay on DEL-MXP which was compensated with another 8 € meal voucher and a in-airport hotel stay after 1 hour of arguing with the unhelpful staff. The delay was so big we've had to sleep at another hotel in MXP as it was 2:30 in the morning when we got there and there was no transportation available to Torino anylonger.
I definitely DO NOT recommend flying Air India long haul until the new Air India fully kicks in.
Yeahhh....until the new version kicks in probably.
Air India has sorted out it's soft product already - the hard product is poor, but it'll be ok once the new airplanes start rolling in. All existing widebodies with the old interiors will undergo a $400 Million refit.
India deserves it's own world class Airline as it will soon be the 3rd largest Economy in the World & Air India will be that airline.
13:09 I flew on a British Airways 777-300ER 2 weeks ago fitted with a Thales system like this one. The handset would work every few hours which means the crew had to keep resetting it and the touchscreen did not work. The screen would sometimes freeze and crash when it was on the moving map, only some of the many entertainment options were shown on the ife system, There was practically no space under the seat due to the Bulky IFE Box and The picture quality was quite poor.
Travelled on Air India 787-8 . Except for seating comfort all other thing’s required refurbishment. The planes were old and hardly any maintenance been done to fix the old seats , entertainment system too.
Nice flight review. Air India's inflight service has improved greatly after the TATA takeover. TATA will probably retrofit the old seats in all of their classes.
This shows that when Air india was under GOI, there was a lot of Mismanagement. Unfortunately fixing Cabins is not easy. It requires a complete overhaul of the aircraft and wiring. It takes time. Atleast Food is good.
I travelled with Air India (layover) last year. I wasn't impressed, dirty seats, dirty toilets, inflight entertainment wasn't working, the anti-social behaviour of the Indian passengers, the woman who sat behind me put her smelly foot on my armrest. I told myself I'd never ever travel on an Air India flight again, it was a nightmare.
Well that might have changed
Air india has grew more these days with their new livery, cabin and service!!!
New cabin? Please look at the vlog before you reply
@@woutergijs5246 newcabin, new livery & new logo from 2024
@@IndiGoFlightSim this vlog is about a flight “now”. If you sit now in such a run down airplane, you don’t smile because of promises next year
@@woutergijs5246 th-cam.com/video/MK59vO3BoRg/w-d-xo.html
@@woutergijs5246 i didn't said they already changed , they will change all cabin and livery from2024 , this vlog is about now , becaz he can't time travel to future
Loved this review. The first honest and unbiased review of Air India. I have taken this route a couple times before the TATA takeover and a month ago, both times my experience was incredible. the IFE didnt work both times but that never matters to me since i dont use it anyways. The things that mattered were always amazing. the best legroom and seats i have ever experienced in economy, the best baggage allowance and the most amazing service and meals. they gave me 2 dinners and a full breakfast on this route (i asked for an extra meal and they happily gave it). I am very particular about the airlines I fly with i usually only fly KLM or Air india. the flight with air india was more expensive than emirates but 100% worth it would take it again.
I like spicy foods on the ground. But I don't eat spicy on flights because it makes me gassy. Gassy while flying is not comfy at all.
Government of India can spend lot of Revenue on Gigantic Statues and Temples! But they cannot spend enough to improve the National Carrier "Air India". How ironic and shameful for an Airline that is one of the oldest iconic Airlines in the 1950 and 1960's
Blah blah Gandhi Liberandu spotted.
People of India love to blame things on temples. When clearly the money is being wasted on other big things, like mosques and churches or giving freebies!
So the moral of this story is better things to come for AI, but wait a year or two for the new aircraft and for the current aircraft to be refurbished before giving them a try.
Let’s goo finally an air india long haul economy review
I love that Lauda part .😂😂😂😂😂😂😂😂
As an Indian and as a relative of Air India employee, I can assure that you will not have any complaints post 2024 with Air India. Air India will be back to its glorious position in the global skies.
I don’t believe it. There was no glorious position in the past. It are just words, no facts. Future blablabla.
you talk like a npc
Hope that is true, I will be visiting India for the first time ever in Jan 2025, had a choice of British Airways direct flight from London to Chennai but I choose Air India non direct via Delhi, it was the cost that made me choose Air India, round trip with BA £800 and Air India £550. I am so excited to visit India and flying with Air India. Out bound trip will be on Boeing 777, then transfer to the Airbus 320neo and return flight will be Boeing 777, then transfer to the Boeing 787. As this is a very advance booking, I have been warned of possible change of flight/aircraft. That has been normal with any airline when I have made advance booking.
Thank you for an excellent and informative review. We will be flying with Air India in two weeks and the route will be CPH-DEL-MEL. We have been a bit nervous for this flight when AI has had some mixed reviews. We feel much more confident now after been watching your review and we hope this will be an enjoyable flight.
I gonna fly on Air India 787 from Frankfurt to melbourne in november, i'm really excited, because now I have more informations about how it is to fly with Air India, und einfach immer wieder gute Videos von euch😄
Via Delhi?
Another great video from simply aviation. Keep it up!
i suppose why the breakfast was at that time is because 2am in vienna would probably be morning and around the time in india when people have breakfast. if the crew was following IST then that probably explains it
This is so much better then our airports here in Canada. This already beats the ‘business’ class here
Hi David, good to have you guys back posting great videos again!!
Can you tell for how long is the 15% discount last?
You can see they are definitely trying, aiming for a better service to start! Happy to have Air India as my customer
I'm not Indian per say but I hate that merger decision move.
Why sacrifice an excellent branding and service.... to save a mediocre branding and service just because that mediocre brand is tied up with national name?
I don't get it. Vistara should not be disappear if you want to make sense. Air India should make way for Vistara branding to prevail instead. Not the other way!
I agree Vistara is very good compared to air india
It makes sense when you consider that tata would probably want to focus on one or two brands under the air india group.
I smiled when I saw the LAUDA plane but I burst out laughing when you said you know its meaning in Hindi.
Improving but still a long way to go. That breakfast thing was a bit crazy.
Finally, a new video!
Finally good to see this brutally honest report on AI. Definately Cabins are quite outdated especially their B777s. I flew their B787 in 2013 and they looked brand-new from LHR-BOM. Its just sad how old these cabins look even on the B787 that isn't manufactured in 90s. However, Improvements are taking place slowly. They will slowly take these planes out once they have more leased planes to fly. Currently they got 4 B777-200LR that flew for Delta before, six more leased B777s from Etihad will be joining and then soon the airline will start refurbishment of their exisiting B777s. Another reason why their flights to north america have been frequently delayed is due to crew shortage lately as most of them still need to renew their visas for US/Canada. We can already see improvements, they just need more time to reach at the top level and establish themselves as the best airline of India.
Air india is ❤. Saw you in Josh Cahils video and was eagerly awaiting your upload!
Great review of Air India David!
Air India is getting better the new c e o is from nz he started up scoot and worked for Singapore airlines they are retraining all the staff as well
The only time I flew air India was 4 months ago from Kuwait to Mumbai and Mumbai to Kuwait on the A320. I would usually fly Kuwait airways but it was Eid so Kuwait airways was full
absolutely love your videos! please keep them up, especially with the narration :)
Great video. I enjoy
Your commentary is very thoughtful and spoken very well
Agree the cabin condition is the main issue
You can fly to Delhi from Vienna but still no nonstop to San Francisco 😢
Love how they've painted every window on the Air India planes. Shame it's going to disappear with the new livery they just announced.
Instead of a new paint job, they should have repaired all the broken stuff
current livery looks ugly af
@@woutergijs5246They are doing that as well. The new interiors will be introduced in 2024.
@@HimmatRathorehr wrong: they are not doing it. They say that they will do it next year. Reality is that it is crap, and it remains crap until further notice.
@@woutergijs5246 hating much??
Regarding the window dimming feature, imo there should always be a blind present! No matter how great the tech is. A manual backup for such things is always good. I guess the reason is to make sure all windows are clear while landings and take offs. I also understand installing an automatic blind system that can be operated manually during the cruise phase would be a pointless expense as well. But since the crew already does checks pre landing and takeoff, I believe they should consider keeping at least a simple one. I for myself hate it when I can't shut the blind with the sun on my face! I'm more of a cloudy weather person 😅
after the very turbulent times when the indian politicians along with the employees nearly destroyed this beautiful airline right now it is work in progress under the tata,s and soon will be one of the best airlines in the world the dream of its chairman ratan tata
Welcome to Bharat. Thanks for the great review. All of us are looking forward to a much better flying experience with Air India
I've never been a fan of the dimmable windows on the Dreamliner. It always felt like showy overengineering. A simple window shade is fine, and would never break down like your seatmate's window controls.
Thankfully; the 787s and the 777s will be getting refurbished, starting 2025. Can’t wait to see them
Probably 🥒 0:01
3-3-3 is definitely NOT the 787's standard/default economy configuration, just the most common one. Because people are cheap, and airlines are jerks.
i love the new intro for this season of brutally honest
Nice video David please can you review ba cityflyer and bulgaria air and LOT on their 737MAX and E190 from london to Warsaw to Sofia on your channel you never landed in sofia before
Hoping for the future that you can also film some brutally honest for their upcoming new aircraft A350
This is why I always download my own movie content on my personal device. Just in case. 👍🏾
Those watches look awesome! Will definitely be looking to purchase some
I Have See Pictures,Of Air India New Cabins Looks Good.Great Trip Report
It is a matter of time till the new planes arrive. Air India will forsure achieve a good future with the all new management, internal improvements and overal quality of service. The fact they are cheaper then all major EU airlines with direct routes to Delhi and mumbai from like Amsterdam and London is a big plus point. KLM is very expensive compared to AI and their food is very bad en leg space is very poor, even for shorter people. AI will fill in a gap of quality/price against KLM-Airfrance, BA, Lufthansa and other like italian or turkish airline combined with indigo scheme.
Unfortunately I don't share the same optimism and being Indian and know the mentality, I think, it will be very difficult for Tata to make profit even after investing. It's been more than 1 year under Tata but many things have even became worse. Some points are,
Air India even under Tata with flights from Europe to India,
1. they are no more lenient for any extra Kg which is said because many other airlines provide 2 checked in luggage, one cabin luggage and backpack that include many airlines from Africa and Middle East and providing better or same comfort.
2. Food quality and taste has became bad, taking flights twice a year since 2010 so I can tell you that from my experience. If they make a mistake about meal, they don't accept it and push you to have the same meal.
3. Prices have increased compared to other airlines even still they have dirty aircraft, uncomfortable seats, bad food, faulty Infotainments system.
4. Very bad call center which never solve any problem and keep shifting blame to other department.
5. Poor connections, Air India only operate from Frankfurt in Germany while there are other important location there.
6. Harassment of passengers with multiple passport and visa check asking them to com and stand a queue even in boarding area especially in Delhi is unwarranted, it give me impression if the staff of Air India is blind or retard not to understand that in ticket counter. They can come to passager seats in boarding area and do that check as they do in Mumbai.
I don't want to share the burden of debt that they got while buying this airline from the government and it can't be an excuse of the poor service and quality. If Tata thinks, that we should bear the burden of debt as a Indian, sorry this is not how the world works!
With such shortcoming and overall poor quality, I have decided not to use Air India anymore.
I have a good sense that TATA's will bring AIR INDIA to new international heights and standards...India will change!!
I fly air india pretty regularly with air India and i can tell you with full confidence that the screens will not work on most of your flights nowadays
the main problem with air india is the IFE. on many flights, the IFE doesn'e work at all and even if it does, it has limited options. hope the new changes in the airline also change the IFE and introduce better content
Entertainment:2/10
Comfort:8/10
Food:9/10
Service:8/10
Price:9/10
Hygiene:4/10
My final score:40/60-67%
Great video, can see you watching THE OFFICE my all time favorite show. Cheers.
Lastly, Air India, a TATA's airline, changed a logo!
You pronounciation of panner tikka and palak corn was hilarous 😂😂😂😂
AI still has plenty of work to do to rehabilitate itself, but it looks like plenty of progress has been made. The most impressive improvement has been the change in the crew attitude. Seems like AI employees are now being encouraged to do their jobs and take pride in their work, rather than take their employment for granted as they have in the past.
But AI will continue to have difficulties because India (like Mexico) has become an LCC-dominated market, especially on the domestic and regional international front. A full service carrier with higher operating costs will struggle to compete.
much more measured reviews than those of NonStopDan…. Keep it up…
@4:34 didn't saw that coming ,Good That You Knew beforehand lol 😂
Just the trust that matters! Air India need to live up to India standards/ expectations ❤
I really like Air Inda`s food and staff. Just the hard product I really bad-. Also the lounge in Delhi was really below standards . But I am excited to see what's coming .
Good on Tatas for doing a transparent transformation! It was never going to be an overnight success. But we have no doubt that professional management will have an impact.
12:30 It’s Indian culture, nothing to do with generosity & such ..
Tata is already making improvements in the soft product and now we are waiting for improvement in the hard one
Flew on Air India once, never again.
Got to ask some1 went there and said the land of the low hanging stench smelled like a nyc subway bathroom in aug so how bad was the snetch?
I liked the little bit of planespotting before hand, do more of that.
you get two beers for all the trouble people had overall, between deeming window shade & entertainment system down.
Fantastic video David, definitely think they’re heading it the right direction!😸
Crew. And food is not the problem with air india , the problem is the aircraft
It is the money. The parts must be purchased at high prices in foreign currency. It is not in the budget, so it doesn’t happen
Just looking at the pollution at Delhi. A lot of stuff is changing, but Indian citizens still think fresh air is a luxury.
I'm surprised Air India even goes to Vienna unless it's a new route by TATA
Broken charging ports, broken dimmable window buttons, none working IFEs. It would have been better to stop using these old planes due to the many problems and just lease better ones temporarily until they are fixed.
The plane ay even that old it is a 787-8 still being produced Air India's are 10 years old other airlines are 1 month old it's poor mantainence