ITIL® 4 Foundation Exam Preparation Training | Change Enablement Practice (eLearning)
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- เผยแพร่เมื่อ 15 พ.ค. 2024
- Change Enablement a.k.a. Change Control (as it was called in the first release of ITIL 4), a.k.a. Change Management (known from ITIL 3 and before) helps us to increase the rate of successful changes in our infrastructure and services, or better to say Configuration Items.
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I took a full 2 day course last week and these videos are better than that entire course, and way shorter! Thank you for doing these!
Thank you very much for the kind feedback. I am glad you liked them and I am keeping my fingers crossed for you exam.
Let me know how it went.
Cheers,
Alex
I know right!? I had a 2 and a half days course. Then another 2 days of self study. Still feeling lost until I found these videos and everything came together, lifesaver!
@@veralicious. Thank you very much for your feedback, Vera. I am glad you think so :)
Cheers,
Alex
...Aaaaand it's right at this point in the ITIL 4 Foundation learning videos that I shouted out, "Oh, God bless this man!" when I realized that you go through each of the 7 most important practices individually. LOL... You are a rock star. Thank you for this!
Thank you so much for your amazing feedback :) That's the stuff that keeps me going. I am really happy, that you find our videos helpful.
Best wishes,
Alex
Thank you so much for this playlist. I am a very busy mom of two toddlers who recently went back to college. Your videos have helped me study while I take care of my kids and multitask at home!!
Thank you so much for your kind feedback. It is so interesting to get a little insight into the lives of people watching our videos. And I am especially happy, that our videos helped you in your situation.
Keep rocking and all the best,
Alex
I have my exam tomorrow..Itil4 is THE most boring thing I EVER learned in my life!
I am really sorry to hear about that. But I hope that you will pass the exam so you can add it to your professional portfolio.
All the best,
Alex
@@valueinsights I passed the exam thanks to your great and clearly explained video's...for FREE!! You should ask money for it....thanks a lot!! Grtz!
@@user-uo5me4qv8q Well, congratulations and welcome to the community 👍 glad you made it and that our videos were of help.
We might develop a future paid course with more content and deeper explanations. But this one will remain free forever, as we love to help people getting into modern service management.
All the best to you,
Alex
@@valueinsights thanks again Alex..all the best to you too!!
Did you do anything besides watch the videos? Any advice?
Thanks, your videos are far better than reading ITIL book.
Thanks a lot for your feedback, Aqim. I am glad you think so.
Cheers,
Alex
Thanks for these nice explanation's, I was really confused before. But once I found your videos these are far better understandable. do you have the PPT's of test practices
Hi Venkatesh
Thanks a lot for your kind feedback. I am happy that you liked the videos.
I can only share the slides in PDF format.
You can find them here:
drive.google.com/file/d/186moGCmlfHFSLNzXghoWjUMnqtqMjiUa/view?usp=sharing
Cheers,
Alex
Thank you for the video! In which ITIL v4 book and chapter do I find more info about change enablement?
You are most welcome :)
Change enablement is found on page 118-121 of the English version of the official ITIL 4 Foundation book: amzn.to/2M4q6Dz
Cheers,
Alex
@@valueinsights Hey cool, thank you! :)
@@seven336 No problem at all :)
thanks for the nice video, so in general there is no different between change management (ITIL3) and change enablement (itil4)?
You are very welcome.
No, it is just a change in name, which should reflect the fact, that changes are enabling things.
This aims to reflect, that IT is an enabler for the business.
Cheers,
Alex
Level with me, is this exam easy? I've been studying for 2 weeks and it seems intuitive and the more I revise, the less confident I become. It seems *too* easy.
Dear M,
To this question I must give you the default consultant answer: "That depends" :)
The exam is not very hard, since it is foundation level. Still you need to know the terminology, the major elements of it and what they are supposed to do, and you should understand the ITIL logic.
If you watched this exam prep. video series, you are on a good way to pass. Another thing could be to try your knowledge on some mock exams. You can find some here: valueinsights.ch/-itil-4-foundation-exam-quiz/
Hope this helps. otherwise let me know.
All the best for the preparation. Keeping my fingers crossed for your exam.
Cheers,
Alex
@@valueinsights I passed today. Thank you very much for your resources and feedback, professor Schmidt.
@@ogmonstercock I am so glad to read :) Congratulations and welcome to the community. I am really glad that our videos helped you!
Cheers,
Alex
Maybe it's just me but there seems to be a lot of over-complications & redundancies in ITIL 4.
Standard & Normal are synonyms. How are you supposed to separate these 2 types logically when the words both mean the same thing? Then there's the acronyms. Obtain & build, deliver & support. The point of an acronym is that each word represents 1 concept. Adding a second word makes things confusing & defeats the point of using acronyms in the first place.
Hello,
From my point of view and my understanding. Standard & Normal are not the same. For example a Standard change can be an daily change or a regular workload from an demand
But Normal it's can be a change who needs a CAB Validation for a change we are not usual to do.
Cheers !