Thank you so much! This is very helpful. I will have an interview on Friday, wish me luck! Update: I got accepted and now signing the job offer. Many thanks for this!!!! God bless!
I like the manner in which you have organised your presentation. It is very academic and nice for IT exam preparation. How about offering an entire series on this subject?
Good morning, I hope you are well... I have a question about Incident Management; If an incident must be validated by two or more resolution analysts or two or more areas are involved, it is okay to implement tasks or task flows so that the characters involved in the solution can register their participation?
Came here again just to say thank you because I got accepted to the job im applying to. Many thanks! God bless.
Thank you so much! This is very helpful. I will have an interview on Friday, wish me luck!
Update: I got accepted and now signing the job offer. Many thanks for this!!!! God bless!
Congratulations Reynaldo, that's awesome!
I really enjoyed this video! thank you for taking the time to put the context together. God bless you.
Very very informative 👍🏻👍🏻thank you👍🏻
I’m a fan on these sessions
Explain Problem management also👍
This is well explained. Thanks for this
Glad you enjoyed it!
I like the manner in which you have organised your presentation. It is very academic and nice for IT exam preparation. How about offering an entire series on this subject?
Thank you, I am looking at creating an ITSM course on Udemy.
@@laurence_tindallIs this available now on udemy?
Very helpful thank you sir
Thanks a lot man
Helped me a lot
You're welcome!
Good explanation
Very informative 🎉
Glad you liked it
Good morning, I hope you are well... I have a question about Incident Management; If an incident must be validated by two or more resolution analysts or two or more areas are involved, it is okay to implement tasks or task flows so that the characters involved in the solution can register their participation?
Hope you make the same explanation for request management 😊