WARNING! $5300 MSI GT77 BRICKED! $4000 GE78HX BRICKED!
ฝัง
- เผยแพร่เมื่อ 11 ต.ค. 2024
- As I was updating my MSI GT77 and GE78HX gaming laptops both laptops were bricked by a crash while it was a 3% done with the update. I have no clue what's going on or why it crashed, but it is incredibly frustrating. I have already sent the MSI GT77 back to MSI for repair. I will have to also send the GE78HX back for repairs as well. For now, my advice is to DO NOT UPDATE BIOS until MSI can replicate and prevent this from happening again next time. I know some users were able to update successfully, but I have also heard of several others where the bios updates had failed. I will update pinned comment once I hear more back from MSI!
At this point, I would NOT recommend updating the BIOS on the GT77 or GE78, unless you have to. I will update this comment when I get more info from MSI, and they have assured me that the bios updating tool crashing bug has been addressed. UPDATE 1: Called MSI support. They said that I have to go to their website and setup a RMA online. They could not do it over the phone. The support rep literally said "I do not recommend updating the bios unless you absolutely have to". UPDATE 2: I created an MSI account, registered the GE78HX, and created a ticket requesting help. I hope I don't have to pay for shipping. UPDATE 3: MSI has examined the GT77/GE78, and they said that the bios updates failed because of undervolting settings that were still applied to the laptop, even though I had set the undervolts back to "0" before updating. I suggested and they are working on revising their update methodology to force bios settings to default values before applying updates in the future automatically. They are also working on adding a bios update backup methodology so that even if a bios update fails the laptop will still be recoverable without having to be sent back to MSI in future laptops.
Same thing happened with my MSI Raider GE77HX
same for me two weeks ago with gt77hx
HOLD ON TRY THIS FIRST!: I have a GT77 HX 13VI and the reset worked for me but when you do the reset trick using the power button, you have to have the power adapter unplugged from the laptop while you are holding down the button waiting for the flashes. Then you plug the laptop back into the external AC power supply and make sure the power supply light is on and all that and the laptop is getting good external power and then you press the power button again to start it up. It takes forever the first time it starts up and will probably cycle through the logo screen a few times. I thought mine was bricked but did the reset this was exactly as described in the manual following those steps with the power adapter and it worked. Mine didn't brick on a BIOS update though, it bricked after changing the ram speeds. Page 2-4 "Battery Reset"
So in short, from what I see in this video, you didn't plug it back in after the flashing power light before you pressed the button for the second time.
I tried it your method too. Nothing came up. Sad.
MSI have one of the worst BIOS update processes compared to all the other brands. Everyone else has evolved past sticking a file on a USB stick, they should too. Weird considering how much more option the BIOS gives you compared to others, maybe those are related.
Jarrod ❤
Yeah, true. Maybe an automatic bios update is potentially more likely to crash when there are a lot more config options? I don’t know. I do wish all laptops, including windows update ones, would only update when you have manually approved you want to apply the bios update.
@@GizmoSlipTech Yeah it's pretty annoying when ASUS for instance just updates it with Windows lol, but hey I guess if they don't brick it at least.. You know, the bare minimum
@@JarrodsTech off topic, but I just got an MSI cyborg 15. What should I do to optimize the laptop.
Ouch! I didn't realize how far behind MSI was. Even Tongfang supports Windows-based BIOS flashing. Reviewers really need to start calling this stuff out. This is firmly in the quality of life category, at a minimum. This brand is completely off my list.
Hey Giz! I have the same laptop (GT77). The update is not technically an update because it's a bug that destroys the entire BIOS system so we just have to wait for the next update that will resolve the issue. I contacted MSI and shipped it back to them already.
This is something that should never happen. I've heard some horror stories of the laptop crashing while the bios is updating and it ruining the device. I've been fine updating my bios on my legion laptop but I always worry something might happen like this. Needs to be fixed immediately
It's not going to ruin anything other than your week for having to rma it. Would be easier to return/exchange with a new one from where you bought it if you're within the period.
Thats why i just buy an expensive Hp Z Book Fury, i got ZERO problems and its all metal and the warranty is beautiful !!
I bricked 3 Asus in a row from a windows update..... yippiee
That why i'l buy rog strix g17 and update and all the laptop is fine it's now 1 year and 0 issue !!!!!
15 years ago? Yeah, you could have bricked it. Those were the times when sometimes a motherboard had 2 BIOS, one was backup in case your default bricked after update. They tried to solve the problem like that. But today? In case of a failure, it usually reverts the update and reset to default and that's it. Unless a producer fucks up, like in this case, you're safe.
The general rule of thumb in the 90s was don't update your BIOS unless you have a problem with your computer. With that said, this is unacceptable but not uncommon with new products. I just wait until there are three or four updates available before tweaking any new rig.
In this day and age I do NOT understand why this happens. There should be an area that never ever gets changed/updated that allows you to flash the previous bios. They also need to allow previous version flash. This is getting ridiculous.
This doesn't happen on vehicle ECMs and this should be the same way.
Uff, good thing I went with the Scar18 in the end...
this is terrifying, i just updated the bios out of curiosity and it went smooth, but if it where failed it would have felt like grieving, im not even in a country with immediate support xd
guess bios updates got banned forever, thanks!!!!
This happened to a bunch of people with the 1440p 165hz MSI monitor I own as well. It didn't happen to me since I read about it first, but a bunch of people got a bricked monitor after doing a firmware update from MSI's own website.
They basically didn't give the full instructions on how to update the firmware and people had their monitors bricked due to their lackadasical instructions. Sad to see it happening with their laptops too.
My ROG Strix had the same happen. It is not just an MSI issue. The exact same thing happened to me after a windows update. Tried the power button hack, but it was non-responsive. It is in RMA process now. Good thing is that they work fast.
HOLD ON TRY THIS FIRST!: I have a GT77 HX 13VI and the reset worked for me but when you do the reset trick using the power button, you have to have the power adapter unplugged from the laptop while you are holding down the button waiting for the flashes. Then you plug the laptop back into the external AC power supply and make sure the power supply light is on and all that and the laptop is getting good external power and then you press the power button again to start it up. It takes forever the first time it starts up and will probably cycle through the logo screen a few times. I thought mine was bricked but did the reset this was exactly as described in the manual following those steps with the power adapter and it worked. Mine didn't brick on a BIOS update though, it bricked after changing the ram speeds. Page 2-4 "Battery Reset"
So in short, it's just like this video shows but you have to plug the laptop back into the AC power before pressing the power button again to start it up. Be patient on the first start up after this process.
I have the same problem regarding the UK £300 price drop in as little as three weeks after purchase. Gutted. Come on MSI sort this out.
I also tweeted this to MSI but it doesn’t matter what you tweet to MSI they simply ignore everything. Not good enough.
With regards to the Bios update problem. I updated my GE78 4090 the day the update came out without any problems.
Only problem I had was when I updated the ram speed after installing new RAM. The system froze on re boot but recovered after about two minutes.
Sort all this out MSI.
That's why I never update my BIOS unless absolutely necessary as in fixing something critical, my MSI Creator 17 from 2020 is still running the original BIOS and I blocked any service from trying to automatically update it.
I just ran into this exact same problem less than 24 hours after getting my GE78HX. The update crashed at exactly 4%. I decided to fix it myself as I had a CH341A programmer. Well, turns out that the standard included clip isn't physically compatible with this laptop's BIOS chip. I had to order a different one and waited for nearly a week. With the correct clip and the CH341A programmer, I was able to reflash the BIOS and the laptop was back to business.
This is unacceptable. A $5000 laptop should not be expected to require such advanced methods of fixing. I did NOT set any undervolt whatsoever in the BIOS and yet it still happened.
This means that as of January 2024, this issue has not been fixed, at least not entirely.
no it hasnt , my ge78hx died after windows update, same problem
I have already dealt with this situation with an MSI laptop. 1. hold the power button for 30 sec, it takes a long time and several restarts before MSI re-introduces all the settings of the laptop, about 3 - 5 min. let run. 2. After connecting the power adapter, it just started loading. laptop after BIOS reset with power button 30sec. 3. In case of a major problem with the BIOS, holding down the F1 and F4 buttons at the same time as the Power button has proved useful for some models. I updated BIOS in extended BIOS mode ( left ALT + right CTRL + right SHIFT + F2 ), you can test whether it will work properly.
@gizmoslip I had a similar issue with an asus strix g 17 and I actually had done all you just did for a month because bluetooth refused to work and bluetooth drivers and bios kept dropping out..... I was determined not to pay to ship it back to asus. I finally called Asus and they had me hold F2 and power for a few seconds and the laptop was fixed..... just like that. It's really frustrating you spend so much $$ and then things that seem so simple become so difficult on a elite machine.
You’d think that a company charging $4k-$5k for a device would have something as important as the BIOS to work and update properly
Ridiculous
This sucks, and it's made worse because MSI doesn't have next-day, onsite support available like Lenovo and Dell. That is one area where Lenovo and Dell both shine. I haven't needed to use Leno's support, but I have used Dell/Alienware, and it was exactly as advertised. This situation is enough for me to give MSI a wide pass until they can sort out this issue and others I have with their machines.
I've never had a Lenovo, but I had to use Dell's support for my last Alienware. Like you said, just as advertised. Since I use my laptops for business as well as gaming, being out of commission for days or weeks is really not an option. I have a Strix Scar 16... but I'm considering returning it and grabbing the Alienware instead, exclusively because of the service times.
Could this be related to the ransomeware attack they recently faced? MSI advised not using any bios updates so this could be related.
It's possible I think. I read about this yesterday. Hackers claim they have all the goods, including digital sigs
Great point ☝️
The bios file for ge78 they provide now is exactly the same which was two weeks ago (and which worked for me), it still has md5 checksum 88adcf5813e0104339f8a726c26b2b1d. So I believe this file is untampered with.
I'm always leaving comments on your videos, man. This happened to me, too. I am a bit sad because I sent my laptop back for this and a crack on the light bar cover that it came with and the technician repaired the bios with same day turnaround (good job, MSI) but neglected to fix the crack. They offered to pay shipping for me to return it, but it's hard to do that for a cosmetic issue. It came with this little crack, and it's grown since I've had it. I also wanted to add that MSI returned my laptop to me 2 day air from west coast to east coast.
Wow, I just updated my BIOS before I saw this and it worked. I put all the files in the root of a USB stick. My version is 7/18/2023, so is newer than yours. I had not tweaked any settings, so I didn't reset the Optimization. It seemed fine after reboot, but than I did the Intel ME Security update and lost my WIFI. I tried rebooting, but WIFI wasn't even an option under Networking. I rebooting into BIOS and set the Optimization default on the Save screen and that fixed itcomputers but
Weird, I was able to update my GE78hx without issue. I guess I was quite lucky, especially since there are others here saying they have had the same. Very scary these 3.5K+ dollar machines are bricking from this.
Crazy man. I just updated my BIOS yesterday to .108 on my titan77. I thought it was wild I had to use a flash drive (At least they include one in the box lol) no brick- it updated... but holy shit this scares me moving forward
Thanks for warning us. I'm not gonna be trying that.
Hey Gizmo! Any updates on the msi bios situation in general? Im considering updating to the E17S1IMS.107 bios since Im on 103 right now. Should I wait?
I have the same question and i will wait for you to see if you brick it . 😂
A $5,000+ Brick. You'd think at those prices there would be a QA team...
Damn that's expensive couple of door stops you've acquired for yourself.
They are only temporarily paperweights... MSI should be able to fix them with a BIOS flashing tool.
Based
He could fix it easy if he wanted
@@prodigy455 Huh? I don't own the tool to be able to reflash the corrupted bios.
@@GizmoSlipTech easy pick up off Amazon and should always have one handy as they can save time and money. All tech enthusiasts and especially tech channels should have one for that just in case moment.
That’s frustrating. I updated the bios on my GT 77 to the latest 308 without an issue, when that bios came out. I wonder if something recently may have caused these issues.
I updated to the last one 305
MSI recently got hacked so maybe that's why
Lots of money gone for nothing. I had no issues updating the bios for my Acer predator 3 times.... MSI immediately needs to work for it and find a quick solution
5k paper weight lol. That’s crazy man.
Easily fixable with a programmer
The same thing happened to my GE68HX. I had the laptop for less than 24 hours and I wasn't even trying to update my bios. Had to send it to MSI. Just got it back about 2 weeks ago.
DANG! That sucks. Yeah, I won't be updating MSI bios updates anymore lol.
Damn that is bad 😮
I'd like to mention that this issue is also happening on GE77HX laptops. After an attempted BIOS update via windows update, I came back to a completely dead laptop. With no fault of my own I had to pay $95 to ship RMA to them to get my"repaired" laptop back with malfunctioning keys and major thermal throttling issues, which I didn't have before. Now I'm waiting for 2nd RMA to fix the new issues
I updated to v107 yesterday with no problems. Just make sure to revert all setting back to factory (ie undervolting etc) prior to re-flashing
There is an option in the last page to return everything to default.
now, your cpu power usage limited on 120 watt!!!!
@@ispteam-m2k not had any issues, getting full power
I'm gladly, I'm on my Alienware M17 R2. I updated its recently BIOS abit long ago and it still works fine. It's 3.5 years old 🤷♂
I am literally about to purchase a gaming laptop and this one is highest on my list. The other ones on my list would be legion 9i, the Asus strix scar 18 the MSI raider GE78 HX. And possibly the razor 18. The reason I'm trying to buy one is cuz I recently burned up my Alienware area 51 MR2 from 2022 with a RTX 2080 super and 32 GB ram I-9 10th gen. Apparently my motherboard resistors burnt up while I was playing the first 4 hours of Star citizen.
I saw a comment on Newegg (4-12-22) the same problem is occurring with bricking motherboards with MSI updates.
They released 109 today, wonder if that is ok. They never put in any release notes so how do you ever know
Welp, ive been trying to decide between the ge78 and the scar 18. This helps
Please do an update video even if its just a short one if you get an update.
Hi Brandon, Im trying to decide on what 4090 gaming laptop to buy but Im so lost trying to decide. Im scared of dropping approx 4k on something and ending up with buyers remorse. Im leaning towards the Asus duo 16 , but im also considering the strix scar 16 and the razer blade 16. Any help would be extremely appreciated. Keep the videos coming! Without your reviews I would have even had a starting point for me to get lost
What else do you need than this guy's videos and Jarrod's? They pretty much cover the subject.
At this moment, at least based on their videos, some research and my subjective opinion and my subjective needs, Scar 16 is the most balanced laptop you can get. It doesn't suck at any particular aspect, everything is at least good about it. And there is no laptop that is great at everything. Sadly. But we hear about its issues, excessive coil whine and also some laptops with RTX 4xxx, including Scar, have some stability issues. Because of such problems, which shouldn't happen, I'd wait and see how it develops. Some manufacturers like to avoid solving problems and cover under the carpet.
But the rest is your needs e.g. Scar doesn't have as many USB ports as some other laptops offer, for instance. Or maybe you don't care about a crappy display so you can consider Legion Pro 7. Maybe you want the smallest and the lighest possible with full power of CPU and GPU, consider Razer with their extra compact Blade 16, but also significantly smaller and lighter power supply than the others. Gotta answer for yourself. It's not like you will be unsatisfied with any of those top tier latest laptops. They have just different pros and cons.
@@micha8469 @Michał I appreciate you helping me with this. I kinda agree lol that Im being indecisive, just spending 4k on anything I wanna make sure I get the right thing. It really looks like the blade 16 might be my best option as a college student. Just gotta stop myself from being stupid and going for the duo because of the dual display. Ive sworn off alienware until they fix their shitty command center or else I would've considered them too. Thanks again bud.
@PK35 you won't be stupid for going for the duo, I own the 3080Ti version and it's a beautiful machine! You will get many compliments because it's so unique, most people don't even know these exist.
@@WhereIsSilksong bruh how do you afford a 4k laptop as a college student?!
@@Tyrelguitarist lmao Kuwaiti scholarship goes crazy. Alhamdilullah 😂
msi dragon center forced a bios update and bricked mine. I got it back and had to come out of pocket $80 for shipping. i just took out MSI dragon center and wont touch the bios ever.
Sorry to hear that!!
@@GizmoSlipTech Aside from that hiccup the Gt77 HX is an amazing machine and the store on amazon I purchased it from offered a complete refund as an alternative. Just that should not have happened. I'm sure MSI is back logged with angry customers.
Is it necessary to update bios manually on msi? Doesn't a windows update handle that like on couple of other laptops.
Just asking i don't know if that's the case with msi or not.
MSI requires manually updating the BIOS with a flash drive. They haven't implemented BIOS updates through windows update yet.
@@GizmoSlipTechthats weird i got a bios update thru window the first time i booted my msi ge78hx
Im so happy with my Asus Strix Scar 18 no issues with this beast and the new bios lets u undervolt even more now
Where do you get the bios updates from?
MSI took the piss out of me lowering the price of GE78HX 13V I bought by £300 so early (a month after my purchase)... I kind of feel scammed. Refund me that 300 now ffs
Same thing happened to me, Scan reduced by £300. The worst of it is I haven't even seen my new laptop yet as ordered it in good time working away on a ship thinking if I don't buy now I may not get one at all (what happened last year). I'm looking at upgrading the RAM in it to a 5600 speed 64GB kit as it only came with a pitiful 16GB.
Yep did the same to me. Not happy. MSI give me my £300 back
Maybe worth complaining to SCAN
Since the Vector i bought last year Bios updates are coming fron windows update as well instead of the old way by downloading it from there website. I didnt had any issue with flashing trough windows.
I'm freaking confused for the last couple of weeks. I'm willing to buy Legion 7 Gen 7 AMD Advantage. It has Ryzen 9 6900HX, Radeon RX6850M XT 12 GB Graphic card, 32 gb ram, 2 TB SSD. It now costs around 2180 USD (previously it was 2800). Will it be better than 3070ti? or will this gpu equally perform with RTX 4070? And will it be good enough for solid content creation? please give me a reply.
Wowzer!
i'll never update bios, everytime i've done it, i noticed every laptops dies quicker so i stopped doing it, i still have the same GE70 2QD laptop after six years.
XMG mentioned that bios update could fail if you undervolt. So basically you should turn off undervolt before updating.
I did turn it off. I mentioned that in the video
registry compromised with alterations you can't see..lol...been there many yrs back
I remember when I was younger I won a giveaway for a ripstick or hoverboaed lol I responded few years later because it was in a spam box from you Gizmo 😂
This is like if you buy a used car that looks solid, then a week later the engine blows up, the transmission grenades itself, and it all catches on fire and burns down to the ground. The funny part is the GT77 is more expensive than a used car 😑
Sort of... in the car analogy that would be permanent unfixable damage. In this scenario, it should be fixable with a special bios updating tool that I don't own, so I have to ship it back to MSI for them to do it.
@@GizmoSlipTech true. I'm exaggerating. Hope MSI handles it quickly
@@GizmoSlipTech to MSI's credit, in 2021, I bought a laptop with a faulty motherboard and they literally replaced it overnight at a local MSI's own repair center. I was blown away. Didn't have to mail it; just dropped it off and picked it up the next day
Car and this are pretty different as everything here still works and with a cheap programmer it could be fixed in like 5 or 10 min if that
My cousin's MSI laptop stopped working after 5 months, it was the Alpha series. got the Mobo replaced with a week . Later the power button failed and they replaced the button .
Yeah its crazy that they cant get this thing going.
They should be able to fix it with specialized tool, but requires me to ship it back to them and be without my laptop for a couple weeks.
@@GizmoSlipTech unacceptable
Can you also check if other laptops also have this issue or is it only just the Titan and Raider? Not necessarily MSI laptops but others too
I updated the BIOS in the Scar 16... worked just fine. Asus was an automatic update, and any BIOS update makes me nervous. But, it worked like a charm.
Why can’t MSI or gaming laptops in general do like ASUS desktop or desktop motherboards in general. On ASUS you have like 3 utilities to recover your bios, you even have dual bios. You have crash free bios 3 utility, you can reflash bios from usb when computer is off etc. There is so many mechanism that you can never brick the mobo
I just bricked my gs75 doing an update. where did you send your laptop? how much did it cost ?
Bios 108 on gt77 also had awful limit on cpu max w. CPU could not pull more than 120w even when in discrete graphics mode
The bigger they are! The more massive and outrageous the price is The harder they BRICK!
Hello bro any news about it? I juts order mine and i dont want bricked with this update. The bios update is in the dragon center? Or you put the file in a usb? Why if you see first one was bricked you update the second laptop too? Thanks
Try removing the CMOS power source for about 20 minutes instead of 2. Make sure all power sources are disconnected as well. MSI is probably going to just swap the motherboard unless it's cheaper to swap chips.
MSI was recently hacked so thats probably why the updates were contaminated
Yes, and this only happened a couple of days ago. The attackers got into all the internals including where the BIOS is. I think that Gizmo just installed contaminated software
It's possible I think. I read about this yesterday. Hackers claim they have all the goods, including source code and digital sigs
The bios file for ge78 they provide now is exactly the same which was two weeks ago (and which worked for me), it still has md5 checksum 88adcf5813e0104339f8a726c26b2b1d. So I believe this file is untampered with.
Could be true but people were bricking before a few days ago as well, unless those were hacked as well. Been talk on forums since 108 came out.
possible also 108 bios isn’t even good don’t update to it it cuts the power limit of the CPU to 120w
I would just update to 105 since it actually fixed some issues that needed fixing
This is scary sh"t to have on a laptop with that price .
New 109 bios, wonder if it’s ok. Just says freedos support..
I'm curious why you were updating the bios on these laptops? I know on a pc if you need to go to better processors that updating bios may be needed to do so, something not possible on a laptop. I don't own a laptop so don't know why this step would be needed/what caused the need to update the bios other than just having the latest greatest ver.
They fix laptop issues through bios update like heating issue or stuffs like that
Was the bios offered on MSI Center or Windows updates? Or a this downloaded from windows support?
It was downloaded manually from MSI's support page, which is the only way to update MSI laptops.
@@GizmoSlipTech ok. I was wondering if this was something presented to the general public. The only time they advertised their bios updates is when there's a big new feature or a really big issue fixed. But still good to know. I sold my desktop and my gt77 comes in tomorrow. Glad you posted this
@@GizmoSlipTech Even though I did not download firmware from any MSI site, I experienced the same problem twice on my ge77hx laptop. It happened entirely because Windows updated the bios automatically. First, I sent it to the authorized service. They replaced the motherboard and sent it back. 8 months later this problem occurred again. Moreover, before this problem occurred, I worked in normal windows. After installing a program, it asked me to restart. I restarted and the bios was completely erased. I barely returned the product. Now they will give me a high-end laptop. The upcoming product is the ge78 14v series. But I'm worried if it will cause problems again. Has MSI found a solution to this problem? If not, I will sell the new laptop without using it and buy another brand instead. I need your help on this matter.
Scar 18 is the KING of 2023
Even though ASUS fixed the undervolting in the bios of the scar. They also removed the ability to apply custom clocks to the CPU.
I can't remember, but is it even safe to apply old BIOS to a PC?
You can usually revert the bios, varies by laptop and if you can get a copy of the old bios version.
In Throttlestop you can set the clockspeeds in the FIVR Window to what you want. Also undervolt alot more.
I have the Throttlestop 9.5.1 Beta and can undervolt E-cores to 😊
Its not released i got it from the maker of throttlestop on techpowerup 😁👍
@@joakimpalusa2887 I'm normally running linux
@@dp27thelight9 ok man, that makes some difference! 👍
Ugh, this is such a bad look from MSI.
I bought an MSI Laptop once....NEVER AGAIN!!!!!!!!!! Lol, good luck!
I swear I am sweating watching your video cause I just updated my Bios like a day ago…
The battery on my Raider GE78HX will no longer charge. Battery is stuck at 0 and won't calibrate or anything else.
Did the service fix someone's laptop? I took it to an authorized service center and am waiting.
Tak naprawiony tydzien temu.Tydzien byl w serwisie.
2023 and still no workaround for a bios update failure👌
Many are saying MSI having issues with their quality assurance .
Happened the same to me(without even updating the bios) 3 years ago, just 28 days after purchase...
Full refund + Asus team from then on..
Have you tried control alt delete?
That MSI gt77 needs some milk
This is why users should have the option to turn bios updates off. Usually decrease performance in some laptops anyway.
I manually choose to update the BIOS so that I could use the laptop in the intended way for benchmarking. MSI doesn't apply automatic updates.
For any laptop, if your laptop is working. don't update your bios
Bricked too. Didnt even update the bios, this laptop is fucking bullshit.
All I did was enter the advanced menu and change undervolt offset to -125. BOOM BRICKED.
"
VERY UNHAPPY MSI
Did you try long hold on power button (30 seconds I think) for the CMOS reset? This may remove that setting (restoring bios defaults) without needing to return the laptop.
@@GizmoSlipTech Hey man, thank you heaps for the message!! So that's what it was! I packed it up last night for RMA and decided against all odds to try basically that today, held the power button down for ages - then spammed it and eventually got an image on screen - it kept dying but I persisted.
Got in, my password was still set but the bios WAS reset!
:D
So if it was not me holding down the power button for at least 30 sec, it was me spamming the hell out of it once I was getting the orange power light lit. I have had nothing but trouble with this thing, overheating... blah. Makes me want to return it and buy a M2 Ultra.
Planning to get the ge78hx now i am scared is there an update in this video or a fix or another great recommendation?
Still not completely fixed as of Jan 2024. Happened to me a week ago. See my comment.
happend to my raider yesterday , dont buy it
Imo the MSI hacker replaced the bios files.
Waiting for Zephyrus m16 (4080/4090) undervolting!
Happened to my GT77 Titan as well and thankfully I bought mine at my local microcenter and swapped it. Tried the bios update again and it worked. So it seems to be hit or miss. Scary
what's with all the fingers and thumbs gesture
Just briked mine by windows update ....
WTF ... since when windows update does bios updates ???
Windows firmware updates just briked my ge77hx ....
MSI is really start to be the worst laptop brand ... my wife HP has 6 years without any issues ....
Was planning to buy secondhand GE78 with 4080 for 2800$(new is 3800$) but had big doubts about the reason for it to be sold. And now it all starts to make sense a bit
Have MSI fixed the bios update issue now?
no, unfortunately I didn't do it in MSI Ge78 a week ago and it's still a failure, it's better not to update the bios. The laptop was serviced.
I was close to getting a GE78... now I'm so glad I went with the Strix Scar 16 instead. I would *HATE* to deal with this.
i have 2x gt77 and i updated bios just fine, I think u just got unlucky and get the bad products
Yo. I just got this laptop and the computer's keyboard won't show pure white light?
Msi laptops in general quality has gone down the drain its not only the bios issues
The lesson is - don't update *any* BIOS unless you have a DAMN good reason. There is *always* a chance to brick the machine, so unless you have a problem that is stopping something working, leave it alone.
I believe the true lesson is MSI fix your *#*&!. I get what you're saying but this should not be a major problem and it should not be a big deal anymore to update your bios. I have never had an issue updating bios on several laptops and several desktops. You should never see 2 out of 2 laptops brick in a row and then others having the same issue.
Wells said man
Ever think for a moment that the same thing happened more than once the problem might not be msi. I've flashed multiple newer msi gaming lappys and had zero issues. Maybe you have a bum flash drive, or you don't have it formatted correctly. Quit dunking on msi for something that is likely user error.
If it is broke don't fix it.
My msi bravo 15,s bios chip burned due to bios update & and i had to change the whole motherboard
Predator helios 18 coverage please
$5,000.00 paperweight 😮
Hello! "Works fine, do not touch"..............
I updated bios on the Scar 18 4090 and hello fellow black screeners👍🏼