Agree completely. This rule applies to cars/trucks too. Every time I have walked away from the deal they have come back with a better deal, doesn’t mean I took it cause it still might not be right, but don’t let them force you into a deal that’s not good for you.
Number 1 rule fir buyin anything.......I believe Sean is straight up dude but salesman at dealerships, lol......cars, trucks, bikes doesn't matter, have fair price and if no walk away, go to next.....if your too low nobody will bite so has to be price people have paid for them.....
Fantastic review. I've bought and sold over 50-60 cars/trucks/MCs in my life and when I finally, about 25 years ago, settled on the concept of win-win, both buyer-seller happy, my own happiness increased much. It came about by studying Stoicism. Realizing that I can't read someone's mind so don't presume to know motive. Simply be fair for my own good. Life is so much simpler.
Pretty cool bro. I have the same idea when buying a bike. I pay a fair price, seller isn't low balled, reasonable price, I get a bike I want & evryone is happy
Just shows how ignorant some people are, I’ve had similar experience: Coworker says he likes my truck and how much would I be willing sell it for. I say it’s not for sale and he still goes with the “oh I seen them for X amount of dollars with less miles and way nicer looking... 😑 Ok go buy it then?!?! Some people are flat stupid and it shows.
You think this will work in person? gonna check some bikes out because I'm new to this motorcycle scene and haven't even sat on the bikes ive been doing research on
4:25 In a private party sale, it makes a lot of sense to ask for a completely firm price, and it makes a ton of sense as a buyer to pay that completely firm price, if everyone's asking $5,000 for a bike, it's really worth $4,600, and that "firm" price you found is for $4,400. That firm price is discounted a couple percent below market value without you even having to ask for it because the seller just happens to be a very fair person who doesn't want to field phone calls for 3 weeks. Firm deals are in many cases, the most fair deals you can find. You just need to make sure you know market value.
I feel like that is rarely the firm deals I come across it’s just people overpricing their crap and not wanting people to drag them down but maybe it’s just where I am or something lol
Road out to a honda dealership in springfield, MO last night to get a trade value and check out the used bike they had, which was a good deal - turns out they have all the used bikes sitting out in an open awning and they are filthy. Then we start talking prices and the same guy who told me the listed price was the OTD price, tells me that there are some fees for them having *checked*(rather than changed) the fluids and chain when it rolled into the dealership months ago. They wanted another $160 just to check, NOT CHANGE, the fluids. Then they wanted a "maintenance fee" of $200 for keeping it clean. I guess water spots, crusty dirt and gummed up chain is the new definition of clean. They wanted to value my bike for $1500 under the NADA low value that they claimed they went by on their website and reviews. I physically laughed out loud and left. What a joke. 260 mile trip for a bunch of BS, will never do it again. Froze my ass off during that ride, so I learned multiple lessons. Thanks, Honda of the Ozarks!
Mr. Sparkes ... why would you get a "losing feeling" like Vegas when you walk into a dealership?. You must be buying Harley Davidson because.. .Japanese manufactures artificially depress the retail value of their bike in the USA Japanese manufacturer own their own bank and off buyers 0 percent financing Japanese manufactures offer 130% financing of the retail price of the bike Japanese manufactures offer 5 year unlimited mileage warranty
As a salesman in a different industry: this is probably the only video that I’ve seen that is spot on :) well done sir. I’d like to add that nobody needs to be an A-hole even if you decide to walk away. It’s ok to not meet on a price… if you are not ok walking away, pay the asking price.
I rarely pay what a seller is asking, but I have never left someone feeling like they shouldn't have sold it to me. There's a point where I save as much as I can, but when you can see the seller starting to get to the point of just telling you to leave, you're probably going past the good deal point to "Get the heck of my property!" Haha. Good points.
Destination harley in Silverdale Washington. Great dealership, great management. I bought a 09 street glide. It was a rolling turd. They bought it back from me for what I paid for it. I have purchased two more Harleys since then. I will never by from anyone else. They made a fair profit and earned a customer for life. Very smart business plan.
Thanks Sean, it's been a year since the recording but I found it to be extremely helpful as I am getting ready to purchase my first bike. I wish SRK was closer, I would come see your inventory. I am a subscriber to both your channels and enjoy the content...keep up the good work.
Sean, that was one , if not the, best video I have watched on negotiations hands down. I am in the process of buying a used bike and your advice named several things I am/was doing wrong. Thank you !!!!
If a dealer offers a bike for a certain price then adds "Dealer prep" or whatever add-ons they can come up with...what the hell is dealer prep other then a way to jack up an already stated price, anyway?
I had a guy look at a bike I had for sale once. He was such a jerk I told him to get off of my property. He then offered me what I had asked for the bike . I said "I guess you didn't hear me. Get off of my property. I'm not selling you ANYTHING at ANY price". One of the few times I let emotions get in the way of making a deal. I'm still glad I did it. Some times you gotta stand up for your self no matter what.
I've been trying to buy a new dirt bike with cash. Its been incredible how rude the dealerships have been. I went to a dealership that Ive bought 3 bikes from and they wouldn't come off 1 dollar on a left over 2020 model. Its been very annoying and made we not want to buy from them ever again. They keep hitting me with the well there is no inventory but the bikes been on the floor for 45 days. Im driving out of the state to buy if no one local wants to make a sell.
I'm going to get my first bike tomorrow, and out of all the videos I've watched this is differently one of the most well made informed videos I've seen
Don't forget the dealer fee, especially when you try to make the deal over the phone. Some dealers love to try and sneak that one in when you are sitting in the finance office after you think you have a deal and are exited about getting the vehicle.
Most Harley Dlrs want full MSRP, freight & anywhere from $999 - $2100 Mark up or dealer prep. (same thing) here in So Cal. They will negotiate some, but want to hit home run with every sale. I've bought 3 new HD's but went out of state to smaller dealers for more reasonable deals on 2 of 3 bikes. I understand how HD sales are dropping year after year. Other factors like, aging demographic and millennials not buying cruisers factor in. I've always had more pleasurable experience buying Japanese bikes with discounts off MSRP, no freight or set up.
Typically actually buying the bike or car, especially at a dealership, takes all the fun out of a normally exciting, happy experience. So many salespeople are slime balls. You seem like a good person to buy through. I am older and have purchased a few cars and bikes. My technique is to receive an out the door price over the phone. I want to be in and out of the dealership in 30 minutes not 3 hours. Start all the paperwork so all you need is a signature. I usually pay cash or have financing from somewhere else to speed the process. Glad to hear your sales people do not work on commissions. Some larger dealerships are switching over to that model to make purchasing faster and a good experience.
99.99% of Dealerships won't give you what Bluebook value is for your trade in and that's what gets my goat. I left a place once due to being low balled by $500 less than what the Bluebook value was. I mean, why bother even having a Bluebook value on ANYTHING if it's not adhered to? I ended up getting my trade in value met AND got a better deal on the bike I wanted at another dealership. Bottom line, if you're not satisfied and the dealership isnt willing to work with you GO SOMEWHERE ELSE!
Only other advice I’ve learnt over the years is that we generally don’t wake up in the morning and say ‘I’m gonna trade my bike today’. Normally we know in a little while we’ll be trading and start looking around. Keep an eye on the bikes that aren’t moving. Then when you’re ready you’ve got an instant hit list of bikes that have been sitting at a dealer a couple of months. It’s hit and miss. Generally I find 2/3 times it’s because the photos are overly flattering and they’ve had months of people rocking up and thinking ‘oh.’, but about a third of the time the ad’s as accurate as any other and it’s a good place to start. But as the video says don’t be a dick & rock up like ‘I know you can’t sell this bike, so you’ll sell it to me for half’, be nice, polite have a chat about the bike, and make them an offer. As is always the way, if they say no, just walk. If you’re too invested in a bike you haven’t bought yet yoy’re Not getting a good deal. Bikes are mass produced and most models you have a lot of options. If the dealer will cut a deal, take it, if not, try to understand why and try somewhere else so long as the reason isn’t ‘my expectations are ludicrous’ Great vid though. TBH one of the reasons 80% of my bikes have come from dealers is that it’s usually easy to find a dealer that will deal whilst private sellers are more often a total PITA.
Thanks for the insight Sean. Perhaps one point for buyers is to be familiar with your local dealer. Have a look around now and again, buy something from them like chain lube (unless you’ve got a shaft drive😁) or riding gear. Someone once said to me ‘It’s nice to be nice’. Regards, Bob M.
It would be interesting to see an update of this video concept with modifications to take into account the covid 19, and civil unrest crises. I'm fairly certain that fewer people are trying to buy motorcycles now, but I was just looking for a sporty and my local HD has a '16 Dyna for the same 9k they are asking for an '08 Nightster.
As a byer, with the money in the pocket, I call a reasonble prise and if the seller will not take it, I'am always prepared to walk out the door and look for a other dealership, and a other bike.
Always get delivery discounted, it’s their cost of doing business not mine. And if not the color or options looking for but can add later, deduct that. Compare other dealerships wishing 100miles. I know about bikes, but called 5 dealerships for Subaru Outback around me, the furthest one gave best price, took my lease off my hands with no hassle and brought to car to me. That’s was outstanding buying experience
I agree! Times have changed and places like Carmax are pushing “no haggle pricing” which is a rip off. However calling and negotiating over the phone is huge!! Just like you said you don’t waste anyone’s time and usually when you’re persistent they will give in in the moment
Very good video, I really appreciate the advice especially the respect between the seller and buyer and doing haggling on the phone before hand. Thankyou!!
problem with this advice, it's all good, but it assumes the dealership/sales know what they are doing. I was looking to buy a specific Triumph model, but not a specific year, or whether a show room, or used version. There was 3 at the dealership, with prices all over the place. I called ahead, set-up a test ride, new the prices ahead, but confused as to why the used '17 version was priced higher than the 'new 18 model, while the '19 model had a dealer incentive. The sales person had no idea of any of it. What I wanted to be maybe an hour or two to figure out the best deal, this bloke wasted an hour of time to come back with MSRP prices that were not even from the website. I said, no way am I gonna waste a saturday while you figure out what serial numbers are worth whatever. Told him to email prices. He followed up with a text message if I was still interested. no prices, no specifics. fack you.
I'm Buying me a Honda shadow this year and I love your reviews lol like "is a honda shadow big enough for a man" lol I subbed to you guys along time ago
My experience was that it was not a "positive" as I believe the Dealer makes money with financing arrangements. Next Dealer purchase will be setting a firm price before discussing method of payment.
My main gripe with dealerships are bait and switch tactics. I typically email or call dealerships first prior to driving 50 plus miles and ask about specific bikes and ask if there is any room for negotiation on the price. If they say yes then if I go there they better be willing to wiggle. However some dealerships I've found bait you in and the say we wont budge (Cough BMW Motorcycles of Long Beach cough)
Hey, thanks for the video. Most people should benefit from it but you still have that percentage of people who was born to be negative. The words of wisdom is something that I like to hear.
I'll add a copy/paste of a question/comment I shared on Sean's 6 dealership things to watch out for, circa 2018. Thought I'd ask over here......"Old video, I know. However, question is....with new or used bike, is cash still king? I'm fortunate to not have to finance (anymore!). With vehicles, cash is no longer king, they WANT you to finance so they can get more outta you with finance charges. Appreciate any response! Thanks for all your videos, Sean!"
I just did that, we negotiated my trade in for their bike, everything was good, the salesman from Woodstock Harley Davidson mike morgan asked me if I’ve earned his business , and I said yes I’ll be in tomorrow, when I got there he and his corrupt finance guy sal said some one put money down on the bike this morning, I got to their lot at 10:38 he left me a voice mail at 10:45 bs, we agreed , that that bike would be mine yesterday, he never asked me for money to secure the bike, so I guess he thought I wouldn’t say anything, wrong, he basically already ran my credit for a new bike, had all the same numbers on my trade in, but for a new bike, so he attempted a bait and switch tactic, and what makes matters worse is the the owner Bill Nugent didn’t come out to correct the bad tactic, so he had to know, they called the cops on us because they said we were unruly, no we were loud and pissed off, they had no honest answers. Crooked Harley dealers ship in NY. Stay away! Great video man👍
What you have articulated is in the book 7 habits of highly successful people. It’s the chapter that describes striving for a win/win situation in making agreements. Good content bro
comparing bikes may not work on used bikes but it does on new. I have two Harley dealers close to me and I have pitted them against each other for the same model of bike and ended up with a great price under MSRP. No bullshit dealer fees or freight and set up.
I agree, if it is a used bike, telling the salesman/seller that there is another bike at another dealership that is less money has zeeeero bearing on the bike in front of you. However, if it is a New bike and you have an actual WRITTEN Agreement, then that is a completely different story, and you can show the current salesman/manager the WRITTEN Agreement and make a better deal for yourself, if there is any more room in the deal and they want to actually take that deal.
Personally, I always look at out the door cost. At the end of the day the out the door price is what you are paying or financing. How they get to the number is irrelevant
I would have to agree with a lot of what you said. However if I am buying from a dealer I have no intentions of ever working with again (distance from me etc). I am not horribly worried about the sales staffs feelings. I am more interested in best price possible. Private sales I totally agree because they may buy from you down the road or may turn you to a deal you wouldn’t know about otherwise etc. if a dealer is honest upfront and doesn’t try to dazzle me with total bs and does right by me then I will go back repeatedly. Trust is a huge thing with me. I bought a truck that ended up having pretty major issues my mechanic found. Brought it back and the dealership apologized it even took longer than they thought to fix it but made sure everything was perfect before they gave it back. They now have a repeat customer. Not just me. My wife, son and 3 daughters as well.
I have ran into this several times , was told that I could get more selling my bike than the dealer could so I should buy his bike and then sell mine myself , he then offered me what I thought was a very low offer for my bike .
Probably the most important piece of advice I give people is: "Be willing to walk out empty-handed." If you throw a number at a dealer and he absolutely won't budge, you HAVE to walk out. If you stick around after you've made your "final offer" and it gets rejected, that dealer has you by the throat.
I agree 100%. I made that mistake when I bought a new car. Years later I went though the same thing and walked away. 2 days later the salesman call me and I told him I had bought from somewhere else. That was so sweet !!
And when the price has been settled on the phone, don't show up with less cash and try to knock the price down. Had a guy call me multiple times, each time he wanted more pictures, I gave him the rock bottom price, he still drove a couple hours, got here and said he only had X amount. I said maybe you can borrow the rest from your friend who had come with him. His friend ponied up. It's an old ploy, have your buddy hold some of the cash so you pretend what you show up with is all you have. Not my problem you drove all that way and didn't bring enough funds, you can also tell them where the closest teller machine is.
The thing I hate hearing from dealers is "You don't have my overhead." I don't care about your overhead anymore than you care about how far I drove to check out the bike.
Lol exactly no one cares about anyone’s over head all we care about is value you bring to the customer. It’s not the customers fault that the owner hired too many employees and drives a Range Rover
Sean appreciate you brother my home town is Westchester, Pa now living in Fargo, ND just recently started getting into bike is how I've learn about you watch your videos' often best part about them? God is first
The best way to deal with someone on the bike they are selling is for the buyer to be honest. If the bike is a bad deal, walk away! If the bike is a good deal, tell the guy. He may give you a better price if you are nice rather than knocking the guy's bike down. Another person to look for is a guy who bought a new bike and needs to sell his older bike. Or if the guy is looking for a new bike to buy he will be hungry for money and get desperate or anxious.
I WOULD AGREE WITH YOU BUT IN NON YEAR ROUND RIDING STATES LIKE MAINE , NEW YORK ETC. BUY A BIKE IN THE MIDDLE OF WINTER NOT SAYING A 20000 BIKE YOU WILL GET FOR 5000 BUT I THINK YOU WILL SEE MORE FLEXIBILITY AFTER ALL AUTO / MOTORCYCLE DEALERSHIPS HAVE TO MOVE STOCK.
I have to take the two hour drive to you when I am in the market for a new bike. You seem like a straight shooter who don’t lie about the bike. One place by me is like that but they are kind of over priced and they don’t budge on the price
Hey, thanks I’ve learned a lot from your videos, would you ever consider buying a certified used motorcycle from a dealer a thousand miles away without physically seeing, and having it shipped? Thanks
Oh Sean... I drove 2000 miles.. Up hill... Through a snow storm.. ... and my Schnauzer says I shouldn't pay over ..... Enjoyed your experience with explanations. I hope to someday meet you to buy a bike. I'll be sure to have a lot of half-baked stories to begin negotiations. 😎
I have this issue.. i CANT negotiate. I simply can not do it. lots of background stuff that is the cause for it... but i simply can not do it. When i see a price listed for a car, a bike, a watermelon... that IS the price to me. I purchased a Tacoma a few years ago, new off the lot, i paid exactly what the sticker was(and all those lovely fees and taxes of course). All the bikes i have purchased so far(all from dealers) i paid what the initial asking price was. This has led me to do a TON of more research before i make those buying choices though, i will look at way more options i have before i pick something. Even then i will of course kick the tires so to speak before pulling the trigger.... and hand them exactly what they were asking for it. So i generally know i am getting at least a good deal, or paying around average for that item.
Wanna buy a 2020 Street Glide Special? 3400 miles, had my lower back fusion surgery two years ago this February. Can’t get the suspension to stop sending shocks up my back when I hit bumps. Road a Goldwing and it was easier on the back. I love to ride, but can’t ride this Harley. I’ll bring it to you.
A dealer in Las Vegas advertised a new bike for a grand under what list price had been plus dealer costs, ($3,599 for a Yamaha TW200). I called and said I am an hour away so before I drive for two hours there and back, I want to know the out the door price. It was $5,600. A $2,000 mark up. I saved myself a two hour drive. Now I know the price still wasn't bad, but it upset me that they would bait me with an artificially low list price.
Last week I walked out of a motorcycle dealership because of the ridiculous price they tried to sell me the motorcycle. It was a 2012 Kawasaki Vulcan 900 for $3850. Great price until the sales guy says he’s going to run some numbers and came back with a $5950 price. $2100 on top of the original price. I was so shocked I didn’t even look at the breakdown. I know it he added sales tax, assembly fee, document fee, and all this crap. What is mind-boggling to me is that in this country they actually make you finance all these charges. Talk about bend over event. these charges should not even be added until the very end. you should not finance a document fee, or an assembly fee, etc. On top of that they came back with the 18% interest rate. The dealership was RideNow Motorsports. Crazy!
Hey guys your thoughts on a 2016 Honda NC700X - 7,170 miles. Dealer is listing at $5,995. Seems a little high, checking Kellys and NADA the average retail is $5200 to $5500.
Great Stuff! I'd like to know how you actually research bikes too. I'm a huge Goldwing fan. All Years. 1985 1200 Interstate is my current steed. Where do you get your data? Maintenance issues per year and model, etc, etc,. I'd enjoy the research but other than cycle mag reviews online I really am clueless on how to get the data. I would truly love to drive/fly in with my wife and ride it back to Colorado Springs. All the best my friend. J.R.
First motorcycle I actually bought distance did get me a discount, but the guy and I worked that out beforehand. Was asking $2k, I asked if he'd go lower just since I needed to travel for it, so he lowered it to $1800. Well he ended up having something come up to where he would be busy over the weekend, lowered the price to $1600 if I could come get it that day. So in a way we both negotiated in my favor lol.
Kelley Blue book says my bike is 4,140 but is selling in the dealership for 4,699. Do i negotiate based off kelley blue book. Or what source should i go off of?
I really appreciate a sales guy who is open and honest that he doesn't give a crap about me, the customer. None of them do, of course. But most feign that they do. They are degenerate liars.
I found a bike I really wanted all done up 2014 Harley Davidson fxdb at a car dealership for 8999 when I contacted to pretty much try and seal the deal on the purchase they ended up selling the bike a couple days prior . I found the exact same bike from that dealership up for sale at another car dealership for 15999 lol. My question is do you think it’s possible to get that price lowered .
I like the " we will beat anyones price". I walk in and say beat the best price, they say" what is the best price you have found?" I say respectfully, just shoot me your best price and we may have a deal. They will walk away before giving you a price. I will buy from a man willing to say, this is what I can do. Someone gives you a pretty good price and someone says they can beat anybody else's price, it in no way fair to the other guy or to me to devulge that info. Just give me your price and we will get on with our business.
What if I tell them I'm going to finance the bike, have them give me the total price and breakdown then go in and pay the total with a check instead of financing with them? Would the price be lowered compared to if I told them I'm paying cash? MSRP is $8,599 and the total is $12,528. Am I paying too much? I know there's taxes and assembly fees.
THE NUMBER 1 RULE OF BUYING A MOTORCYCLE IS NEVER BE AFRAID TO WALK AWAY IF THE DEAL ISNT RIGHT FOR YOU.
Yes indeed, otherwise they have near total control of negotiations. There is ALWAYS another bike out there. Top advice 👍👍
Agreed. It’s the truth.
You are beyond so right. You would be surprised of the # of times that the seller will call you, after you walk away.
Agree completely. This rule applies to cars/trucks too. Every time I have walked away from the deal they have come back with a better deal, doesn’t mean I took it cause it still might not be right, but don’t let them force you into a deal that’s not good for you.
Number 1 rule fir buyin anything.......I believe Sean is straight up dude but salesman at dealerships, lol......cars, trucks, bikes doesn't matter, have fair price and if no walk away, go to next.....if your too low nobody will bite so has to be price people have paid for them.....
Fantastic review. I've bought and sold over 50-60 cars/trucks/MCs in my life and when I finally, about 25 years ago, settled on the concept of win-win, both buyer-seller happy, my own happiness increased much. It came about by studying Stoicism. Realizing that I can't read someone's mind so don't presume to know motive. Simply be fair for my own good. Life is so much simpler.
Pretty cool bro. I have the same idea when buying a bike. I pay a fair price, seller isn't low balled, reasonable price, I get a bike I want & evryone is happy
That one star keeps distracting me
Lol
REALLY?!? You just had to bring everyone else in to your neuroticism haha... shit is driving me crazy now
i spent all video looking at the star
Hate you.... All I can stare at now... lol
My CDO can’t handle it either...
(has to be alphabetized, otherwise that dose not feel right either 😁)
“I drove 3 hours” That’s leverage for the seller, then you better buy it and not “waste” your time.
Shit I don't mind driving 3 hours back with my money in my pocket😂.
If im driving 3 hours to go look ive likely got 3 or 4 more bikes nearby im looking at anyway.
Just shows how ignorant some people are, I’ve had similar experience:
Coworker says he likes my truck and how much would I be willing sell it for. I say it’s not for sale and he still goes with the “oh I seen them for X amount of dollars with less miles and way nicer looking... 😑
Ok go buy it then?!?! Some people are flat stupid and it shows.
Hahahahaha
Emilio0587--- I know, right? Then go buy that truck... If it exists. Why does he then bother you?
The best tactic I’ve ever done is just tell them I’ll have to think about it and leave. Next thing you know they’re calling me again later on.
You think this will work in person?
gonna check some bikes out because I'm new to this motorcycle scene and haven't even sat on the bikes ive been doing research on
4:25 In a private party sale, it makes a lot of sense to ask for a completely firm price, and it makes a ton of sense as a buyer to pay that completely firm price, if everyone's asking $5,000 for a bike, it's really worth $4,600, and that "firm" price you found is for $4,400. That firm price is discounted a couple percent below market value without you even having to ask for it because the seller just happens to be a very fair person who doesn't want to field phone calls for 3 weeks. Firm deals are in many cases, the most fair deals you can find. You just need to make sure you know market value.
I feel like that is rarely the firm deals I come across it’s just people overpricing their crap and not wanting people to drag them down but maybe it’s just where I am or something lol
Road out to a honda dealership in springfield, MO last night to get a trade value and check out the used bike they had, which was a good deal - turns out they have all the used bikes sitting out in an open awning and they are filthy.
Then we start talking prices and the same guy who told me the listed price was the OTD price, tells me that there are some fees for them having *checked*(rather than changed) the fluids and chain when it rolled into the dealership months ago. They wanted another $160 just to check, NOT CHANGE, the fluids. Then they wanted a "maintenance fee" of $200 for keeping it clean. I guess water spots, crusty dirt and gummed up chain is the new definition of clean.
They wanted to value my bike for $1500 under the NADA low value that they claimed they went by on their website and reviews. I physically laughed out loud and left. What a joke. 260 mile trip for a bunch of BS, will never do it again. Froze my ass off during that ride, so I learned multiple lessons. Thanks, Honda of the Ozarks!
Walking into a dealership gives you the same losing feelings you get in Las Vegas 😎
lol
Mr. Sparkes ... why would you get a "losing feeling" like Vegas when you walk into a dealership?. You must be buying Harley Davidson
because.. .Japanese manufactures artificially depress the retail value of their bike in the USA
Japanese manufacturer own their own bank and off buyers 0 percent financing
Japanese manufactures offer 130% financing of the retail price of the bike
Japanese manufactures offer 5 year unlimited mileage warranty
I owned both, Harley is so much better and the dealership is so personal. Buy American
As a salesman in a different industry: this is probably the only video that I’ve seen that is spot on :) well done sir.
I’d like to add that nobody needs to be an A-hole even if you decide to walk away. It’s ok to not meet on a price… if you are not ok walking away, pay the asking price.
I rarely pay what a seller is asking, but I have never left someone feeling like they shouldn't have sold it to me. There's a point where I save as much as I can, but when you can see the seller starting to get to the point of just telling you to leave, you're probably going past the good deal point to "Get the heck of my property!" Haha. Good points.
Destination harley in Silverdale Washington. Great dealership, great management. I bought a 09 street glide. It was a rolling turd. They bought it back from me for what I paid for it. I have purchased two more Harleys since then. I will never by from anyone else. They made a fair profit and earned a customer for life. Very smart business plan.
1000s of words nearly 0 actual info
Thanks Sean, it's been a year since the recording but I found it to be extremely helpful as I am getting ready to purchase my first bike. I wish SRK was closer, I would come see your inventory. I am a subscriber to both your channels and enjoy the content...keep up the good work.
They don’t sell bikes anymore.
Walking away from a bad deal is sometimes hard but the amount of bikes out there is limitless.
I'll ask my wife if I can sell it to you ...
Sean, that was one , if not the, best video I have watched on negotiations hands down. I am in the process of buying a used bike and your advice named several things I am/was doing wrong. Thank you !!!!
If a dealer offers a bike for a certain price then adds "Dealer prep" or whatever add-ons they can come up with...what the hell is dealer prep other then a way to jack up an already stated price, anyway?
I had a guy look at a bike I had for sale once. He was such a jerk I told him to get off of my property. He then offered me what I had asked for the bike . I said "I guess you didn't hear me. Get off of my property. I'm not selling you ANYTHING at ANY price". One of the few times I let emotions get in the way of making a deal. I'm still glad I did it. Some times you gotta stand up for your self no matter what.
Yeah good job, I had a woman do the same to me, really pissed me off. She was pointing out imperfections I told her, I'm not a dealership..
@@HemiLyfestyle Hit the road lady!
Yeah don’t let people beat you up like that
Good move !! If you would have sold it, he probably would have then haunted you with petty and goofy complaints.
I've been trying to buy a new dirt bike with cash. Its been incredible how rude the dealerships have been. I went to a dealership that Ive bought 3 bikes from and they wouldn't come off 1 dollar on a left over 2020 model. Its been very annoying and made we not want to buy from them ever again. They keep hitting me with the well there is no inventory but the bikes been on the floor for 45 days. Im driving out of the state to buy if no one local wants to make a sell.
I'm going to get my first bike tomorrow, and out of all the videos I've watched this is differently one of the most well made informed videos I've seen
@srkcycles Takes a real man to tell the truth about buying and selling when you're a dealer, hoping to come up and do business soon! 👍
Don't forget the dealer fee, especially when you try to make the deal over the phone. Some dealers love to try and sneak that one in when you are sitting in the finance office after you think you have a deal and are exited about getting the vehicle.
Yes you are absolutely right, and that’s why we have no extra dealer fees
Most Harley Dlrs want full MSRP, freight & anywhere from $999 - $2100 Mark up or dealer prep. (same thing) here in So Cal. They will negotiate some, but want to hit home run with every sale. I've bought 3 new HD's but went out of state to smaller dealers for more reasonable deals on 2 of 3 bikes. I understand how HD sales are dropping year after year. Other factors like, aging demographic and millennials not buying cruisers factor in. I've always had more pleasurable experience buying Japanese bikes with discounts off MSRP, no freight or set up.
Typically actually buying the bike or car, especially at a dealership, takes all the fun out of a normally exciting, happy experience. So many salespeople are slime balls. You seem like a good person to buy through. I am older and have purchased a few cars and bikes. My technique is to receive an out the door price over the phone. I want to be in and out of the dealership in 30 minutes not 3 hours. Start all the paperwork so all you need is a signature. I usually pay cash or have financing from somewhere else to speed the process. Glad to hear your sales people do not work on commissions. Some larger dealerships are switching over to that model to make purchasing faster and a good experience.
Yep that’s the way to do it
99.99% of Dealerships won't give you what Bluebook value is for your trade in and that's what gets my goat. I left a place once due to being low balled by $500 less than what the Bluebook value was. I mean, why bother even having a Bluebook value on ANYTHING if it's not adhered to? I ended up getting my trade in value met AND got a better deal on the bike I wanted at another dealership. Bottom line, if you're not satisfied and the dealership isnt willing to work with you GO SOMEWHERE ELSE!
Agreed,ive had dealerships tell me "oh we dont go by the blue book" whether i was buying or trading in
@@carsonthe3rd ridiculous isnt it? I've walked out the door more than once due to them "not using the Bluebook"
Only other advice I’ve learnt over the years is that we generally don’t wake up in the morning and say ‘I’m gonna trade my bike today’. Normally we know in a little while we’ll be trading and start looking around. Keep an eye on the bikes that aren’t moving. Then when you’re ready you’ve got an instant hit list of bikes that have been sitting at a dealer a couple of months.
It’s hit and miss. Generally I find 2/3 times it’s because the photos are overly flattering and they’ve had months of people rocking up and thinking ‘oh.’, but about a third of the time the ad’s as accurate as any other and it’s a good place to start.
But as the video says don’t be a dick & rock up like ‘I know you can’t sell this bike, so you’ll sell it to me for half’, be nice, polite have a chat about the bike, and make them an offer.
As is always the way, if they say no, just walk. If you’re too invested in a bike you haven’t bought yet yoy’re Not getting a good deal. Bikes are mass produced and most models you have a lot of options. If the dealer will cut a deal, take it, if not, try to understand why and try somewhere else so long as the reason isn’t ‘my expectations are ludicrous’
Great vid though. TBH one of the reasons 80% of my bikes have come from dealers is that it’s usually easy to find a dealer that will deal whilst private sellers are more often a total PITA.
Thanks for the insight Sean. Perhaps one point for buyers is to be familiar with your local dealer. Have a look around now and again, buy something from them like chain lube (unless you’ve got a shaft drive😁) or riding gear. Someone once said to me ‘It’s nice to be nice’. Regards, Bob M.
It would be interesting to see an update of this video concept with modifications to take into account the covid 19, and civil unrest crises. I'm fairly certain that fewer people are trying to buy motorcycles now, but I was just looking for a sporty and my local HD has a '16 Dyna for the same 9k they are asking for an '08 Nightster.
"my wife says I can only spend $5000" - dude, motorcycling ain't for you, consider golf LMAO
man without pants! is no man
The only balls he has are off the golf course. Poor bastard, 1 would think he'd be
ashamed to say that.
Sure hope that guy don't take up fishing.
As a byer, with the money in the pocket, I call a reasonble prise and if the seller will not take it, I'am always prepared to walk out the door and look for a other dealership, and a other bike.
That’s being a wise buyer
What's reasonable?
Always get delivery discounted, it’s their cost of doing business not mine. And if not the color or options looking for but can add later, deduct that. Compare other dealerships wishing 100miles. I know about bikes, but called 5 dealerships for Subaru Outback around me, the furthest one gave best price, took my lease off my hands with no hassle and brought to car to me. That’s was outstanding buying experience
I agree! Times have changed and places like Carmax are pushing “no haggle pricing” which is a rip off. However calling and negotiating over the phone is huge!! Just like you said you don’t waste anyone’s time and usually when you’re persistent they will give in in the moment
I wish more people would watch this video... only thing is people who need to learn about this are the ones that NOT watching this now
Very good video, I really appreciate the advice especially the respect between the seller and buyer and doing haggling on the phone before hand. Thankyou!!
problem with this advice, it's all good, but it assumes the dealership/sales know what they are doing. I was looking to buy a specific Triumph model, but not a specific year, or whether a show room, or used version. There was 3 at the dealership, with prices all over the place. I called ahead, set-up a test ride, new the prices ahead, but confused as to why the used '17 version was priced higher than the 'new 18 model, while the '19 model had a dealer incentive. The sales person had no idea of any of it. What I wanted to be maybe an hour or two to figure out the best deal, this bloke wasted an hour of time to come back with MSRP prices that were not even from the website. I said, no way am I gonna waste a saturday while you figure out what serial numbers are worth whatever. Told him to email prices. He followed up with a text message if I was still interested. no prices, no specifics. fack you.
Wow that sucks. Yes the dealer needs to know something
I'm Buying me a Honda shadow this year and I love your reviews lol like "is a honda shadow big enough for a man" lol I subbed to you guys along time ago
Awesome thank you for watching our videos
Good video bud. Hope this helps used bike shoppers out there.
My experience was that it was not a "positive" as I believe the Dealer makes money with financing arrangements. Next Dealer purchase will be setting a firm price before discussing method of payment.
Lol, at the Caleb flash frame.
I say, buy right before Christmas...
Some people can really use the money for gifts...
Companys have enough money for gifts what do you mean?
My main gripe with dealerships are bait and switch tactics. I typically email or call dealerships first prior to driving 50 plus miles and ask about specific bikes and ask if there is any room for negotiation on the price. If they say yes then if I go there they better be willing to wiggle. However some dealerships I've found bait you in and the say we wont budge (Cough BMW Motorcycles of Long Beach cough)
Hey, thanks for the video. Most people should benefit from it but you still have that percentage of people who was born to be negative. The words of wisdom is something that I like to hear.
I'll add a copy/paste of a question/comment I shared on Sean's 6 dealership things to watch out for, circa 2018. Thought I'd ask over here......"Old video, I know. However, question is....with new or used bike, is cash still king? I'm fortunate to not have to finance (anymore!). With vehicles, cash is no longer king, they WANT you to finance so they can get more outta you with finance charges. Appreciate any response! Thanks for all your videos, Sean!"
I just did that, we negotiated my trade in for their bike, everything was good, the salesman from Woodstock Harley Davidson mike morgan asked me if I’ve earned his business , and I said yes I’ll be in tomorrow, when I got there he and his corrupt finance guy sal said some one put money down on the bike this morning, I got to their lot at 10:38 he left me a voice mail at 10:45 bs, we agreed , that that bike would be mine yesterday, he never asked me for money to secure the bike, so I guess he thought I wouldn’t say anything, wrong, he basically already ran my credit for a new bike, had all the same numbers on my trade in, but for a new bike, so he attempted a bait and switch tactic, and what makes matters worse is the the owner Bill Nugent didn’t come out to correct the bad tactic, so he had to know, they called the cops on us because they said we were unruly, no we were loud and pissed off, they had no honest answers. Crooked Harley dealers ship in NY. Stay away! Great video man👍
You got lucky despite the trouble. Who knows what else they lied about.
What you have articulated is in the book 7 habits of highly successful people. It’s the chapter that describes striving for a win/win situation in making agreements. Good content bro
Yes, be honest, kind, and upfront, lying burns you in the end. Great points!
comparing bikes may not work on used bikes but it does on new. I have two Harley dealers close to me and I have pitted them against each other for the same model of bike and ended up with a great price under MSRP. No bullshit dealer fees or freight and set up.
Damn Harley chain tensioners still love the bikes though
I agree, if it is a used bike, telling the salesman/seller that there is another bike at another dealership that is less money has zeeeero bearing on the bike in front of you. However, if it is a New bike and you have an actual WRITTEN Agreement, then that is a completely different story, and you can show the current salesman/manager the WRITTEN Agreement and make a better deal for yourself, if there is any more room in the deal and they want to actually take that deal.
I have bought about 12 bikes your advice is so great I see why you are where you are and wish you the best
At the dealerships, should you always negotiate out the door total numbers or just price numbers? I know some dealerships add on extra random fees
Personally, I always look at out the door cost. At the end of the day the out the door price is what you are paying or financing. How they get to the number is irrelevant
"Don't be a jerk"
Popup pic of caleb!! 😂😂
6:45
I would have to agree with a lot of what you said. However if I am buying from a dealer I have no intentions of ever working with again (distance from me etc). I am not horribly worried about the sales staffs feelings. I am more interested in best price possible. Private sales I totally agree because they may buy from you down the road or may turn you to a deal you wouldn’t know about otherwise etc. if a dealer is honest upfront and doesn’t try to dazzle me with total bs and does right by me then I will go back repeatedly. Trust is a huge thing with me. I bought a truck that ended up having pretty major issues my mechanic found. Brought it back and the dealership apologized it even took longer than they thought to fix it but made sure everything was perfect before they gave it back. They now have a repeat customer. Not just me. My wife, son and 3 daughters as well.
I have ran into this several times , was told that I could get more selling my bike than the dealer could so I should buy his bike and then sell mine myself , he then offered me what I thought was a very low offer for my bike .
True, 99.99% of them will NOT give you what Bluebook value is.
Probably the most important piece of advice I give people is: "Be willing to walk out empty-handed." If you throw a number at a dealer and he absolutely won't budge, you HAVE to walk out. If you stick around after you've made your "final offer" and it gets rejected, that dealer has you by the throat.
I agree 100%. I made that mistake when I bought a new car.
Years later I went though the same thing and walked away. 2 days later the salesman call me and I told him I had bought from somewhere else.
That was so sweet !!
And when the price has been settled on the phone, don't show up with less cash and try to knock the price down. Had a guy call me multiple times, each time he wanted more pictures, I gave him the rock bottom price, he still drove a couple hours, got here and said he only had X amount. I said maybe you can borrow the rest from your friend who had come with him. His friend ponied up. It's an old ploy, have your buddy hold some of the cash so you pretend what you show up with is all you have. Not my problem you drove all that way and didn't bring enough funds, you can also tell them where the closest teller machine is.
Yes exactly, that’s annoying
The thing I hate hearing from dealers is "You don't have my overhead."
I don't care about your overhead anymore than you care about how far I drove to check out the bike.
Lol exactly no one cares about anyone’s over head all we care about is value you bring to the customer. It’s not the customers fault that the owner hired too many employees and drives a Range Rover
Could not be said better!
We all in respectful ways, are to consider ourselves first in the deal; period.
Good day
Sean appreciate you brother my home town is Westchester, Pa now living in Fargo, ND just recently started getting into bike is how I've learn about you watch your videos' often best part about them? God is first
The best way to deal with someone on the bike they are selling is for the buyer to be honest. If the bike is a bad deal, walk away! If the bike is a good deal, tell the guy. He may give you a better price if you are nice rather than knocking the guy's bike down. Another person to look for is a guy who bought a new bike and needs to sell his older bike. Or if the guy is looking for a new bike to buy he will be hungry for money and get desperate or anxious.
Enjoy your show and interesting comments my regards from Australia
Honestly the Harley guy you bought the CT90 would make a great salesman. I really enjoyed that video.
Is it good to pay cash or let them know you will be paying cash?
I WOULD AGREE WITH YOU BUT IN NON YEAR ROUND RIDING STATES LIKE MAINE , NEW YORK ETC. BUY A BIKE IN THE MIDDLE OF WINTER NOT SAYING A 20000 BIKE YOU WILL GET FOR 5000 BUT I THINK YOU WILL SEE MORE FLEXIBILITY AFTER ALL AUTO / MOTORCYCLE DEALERSHIPS HAVE TO MOVE STOCK.
I have to take the two hour drive to you when I am in the market for a new bike. You seem like a straight shooter who don’t lie about the bike. One place by me is like that but they are kind of over priced and they don’t budge on the price
Hey, thanks I’ve learned a lot from your videos, would you ever consider buying a certified used motorcycle from a dealer a thousand miles away without physically seeing, and having it shipped? Thanks
Great video. I think this approach can work in any buy/sell situation, not just motorcycles.
Love the channel and great advice
Oh Sean... I drove 2000 miles..
Up hill...
Through a snow storm..
... and my Schnauzer says I shouldn't pay over .....
Enjoyed your experience with explanations.
I hope to someday meet you to buy a bike. I'll be sure to have a lot of half-baked stories to begin negotiations. 😎
and up hill both ways!!!! LOL!
Wait……what did the Schnauzer suggest?
I have this issue.. i CANT negotiate. I simply can not do it. lots of background stuff that is the cause for it... but i simply can not do it. When i see a price listed for a car, a bike, a watermelon... that IS the price to me. I purchased a Tacoma a few years ago, new off the lot, i paid exactly what the sticker was(and all those lovely fees and taxes of course). All the bikes i have purchased so far(all from dealers) i paid what the initial asking price was. This has led me to do a TON of more research before i make those buying choices though, i will look at way more options i have before i pick something. Even then i will of course kick the tires so to speak before pulling the trigger.... and hand them exactly what they were asking for it. So i generally know i am getting at least a good deal, or paying around average for that item.
6:45 Ahahahahahahahahahahaha You guys are killing me!
Good video man. Always watching in Canada 👍
Wanna buy a 2020 Street Glide Special? 3400 miles, had my lower back fusion surgery two years ago this February. Can’t get the suspension to stop sending shocks up my back when I hit bumps. Road a Goldwing and it was easier on the back. I love to ride, but can’t ride this Harley. I’ll bring it to you.
A dealer in Las Vegas advertised a new bike for a grand under what list price had been plus dealer costs, ($3,599 for a Yamaha TW200). I called and said I am an hour away so before I drive for two hours there and back, I want to know the out the door price. It was $5,600. A $2,000 mark up. I saved myself a two hour drive. Now I know the price still wasn't bad, but it upset me that they would bait me with an artificially low list price.
I think all of these points are great for more than just bikes, I'm sure I can apply your tips to a car or even a house
Makes a lot of sense. Thank you.
SRK Cycles, you guys are DA BEST
I agree if your not gonna buy it and its out your budget dont waste the sellers time
Love the subliminal message at "don't be a jerk" at 6:45. Very funny. Very helpful video. Thanks!
Last week I walked out of a motorcycle dealership because of the ridiculous price they tried to sell me the motorcycle. It was a 2012 Kawasaki Vulcan 900 for $3850. Great price until the sales guy says he’s going to run some numbers and came back with a $5950 price. $2100 on top of the original price. I was so shocked I didn’t even look at the breakdown. I know it he added sales tax, assembly fee, document fee, and all this crap. What is mind-boggling to me is that in this country they actually make you finance all these charges. Talk about bend over event. these charges should not even be added until the very end. you should not finance a document fee, or an assembly fee, etc.
On top of that they came back with the 18% interest rate. The dealership was RideNow Motorsports. Crazy!
Hey guys your thoughts on a 2016 Honda NC700X - 7,170 miles. Dealer is listing at $5,995. Seems a little high, checking Kellys and NADA the average retail is $5200 to $5500.
Your video seems more favorable to dealerships..
Walking away is a power move. They will likely chase you down if they think you’re going elsewhere and give you a better deal/the deal you want
Great Stuff! I'd like to know how you actually research bikes too. I'm a huge Goldwing fan. All Years. 1985 1200 Interstate is my current steed. Where do you get your data? Maintenance issues per year and model, etc, etc,. I'd enjoy the research but other than cycle mag reviews online I really am clueless on how to get the data. I would truly love to drive/fly in with my wife and ride it back to Colorado Springs. All the best my friend. J.R.
A lot of dealers do not have your ethics.
Agreed, nice works, mean doesn't, there are enough meanies, be nice
Looks like two dealership owners viewed this vid
First motorcycle I actually bought distance did get me a discount, but the guy and I worked that out beforehand. Was asking $2k, I asked if he'd go lower just since I needed to travel for it, so he lowered it to $1800. Well he ended up having something come up to where he would be busy over the weekend, lowered the price to $1600 if I could come get it that day. So in a way we both negotiated in my favor lol.
Kelley Blue book says my bike is 4,140 but is selling in the dealership for 4,699. Do i negotiate based off kelley blue book. Or what source should i go off of?
As a dealer how strong is the cash vs finance option?
Very late here but the dealer always gets a kick-back on financing. Always.
Some great tips
thank you
I really appreciate a sales guy who is open and honest that he doesn't give a crap about me, the customer. None of them do, of course. But most feign that they do. They are degenerate liars.
This should be the Bikes and Beards Bible. Top points
Thanks I’ll go with that Monday, and I’ll be calling them on the phone.
Humorous but very interesting. Thanks :)
Awesome video! Thank you for the information it is very helpful.
So … do you have to take that chair... in for service?
I bought a 3 year warranty with the chair so everything is covered lol
Good advice Sean, all made good sense
I found a bike I really wanted
all done up 2014 Harley Davidson fxdb at a car dealership for 8999 when I contacted to pretty much try and seal the deal on the purchase they ended up selling the bike a couple days prior . I found the exact same bike from that dealership up for sale at another car dealership for 15999 lol. My question is do you think it’s possible to get that price lowered .
I like the " we will beat anyones price".
I walk in and say beat the best price, they say" what is the best price you have found?"
I say respectfully, just shoot me your best price and we may have a deal.
They will walk away before giving you a price.
I will buy from a man willing to say, this is what I can do.
Someone gives you a pretty good price and someone says they can beat anybody else's price, it in no way fair to the other guy or to me to devulge that info.
Just give me your price and we will get on with our business.
Should I say that when I walk into a Harley dealership? 1:20
What if I tell them I'm going to finance the bike, have them give me the total price and breakdown then go in and pay the total with a check instead of financing with them? Would the price be lowered compared to if I told them I'm paying cash? MSRP is $8,599 and the total is $12,528. Am I paying too much? I know there's taxes and assembly fees.
Can new bike prices be negotiated? I bought a new bike in 2011 and they wouldn't budge. I will be on the market for a new bike next year.