I've been trying to digest as much marketing information as I can to help our businesses and this video is HANDS DOWN the most clear and helpful tutorial I've watched. I didn't feel like I was just clicking buttons to follow along, I actually understood the steps we were taking and feel confident in building another flow on my own. Thank you for putting out such helpful content
Thank you so much for explaining that I don't need to put the "placed order" condition. Because I kept thinking "why isn't she saying to do that" This whole time, I've been doing extra work! Thank you!
Really great video, thank you 🙌🏻☺️ But remember that UTM actually also gets directly drawn into the conversion section in Shopify orders - that way you can always easily see what converted your customer to the specific purchase 😊
I LOVED LOVED this video. You are the best at explaining HOW to do these tutorials but just as importantly, WHY you do it. So helpful! Would you be able to do a Klaviyo video on Browser Abandonment?? All the other youtube vidoes out there on this topic is garbage and would love your assistance on it. Thank you!
Hi Kasey, I absolutely love your content. Thanks for sharing these email wisdom to the world:) I do have a small question about the abandon checkout flow under the Shopify One-Page check out, when will the customer be added into the flow? will it be at the moment they tick the receiving newsletter box? Also their first name... under One-Page check out, how will it be captured? Thank you.
not yet, but make sure you're subscribed to my email list to be the first one to hear when I launch something! >> luckandco.agency/subject-lines-ecommerce-freebie/
Thank you this was a great help as it can be confusing at times. I do have a question for the last part for the split triggers for Email 2 low and email 1 high...what would be the email that I could send out to both?
Hi Kasey. Thanks so much for your tutorial. Just wanted to ask one question: In your Pro-Tip at minute 18, the first Conditional Split isn't necessary, but the other Conditional Splits are correct, right? Because we don't want to send an email when the customer places an order.
Great video and information, i have a question about the conditional split for returning customers who placed an order at least once, isn't the first flow filter goint to prohibit the conditional split, because only customers who have not placed an order are in this flow?
That flow filter is about “not placed order since starting the flow” - in other words, it’s just removing people from the flow once they make order since triggering the flow. If they had placed an order in the past, they can still get into the flow.
great, great, great video. You make it so simple and enjoyable. Your upbeat tone and the way you explain it is outstanding. Definitely hitting the subscribe button, thank you
Found the answer to the time delays awesome! Have you split tested having quiet hours on or off? Seems like you could get some late night shoppers taking action before they sleep
This video is awesome! You explain everything in the best way! If I may, I have a question. How can I prevent a person from being in two flows at the same time? Do I need to set up a flow filter? If so, which one? Thanks in advance!
Thanks, Matteo! Yeah, for that you'd need a flow filter. What someone has done (not done) >> been in flow [flow name] > in the last X days. hope this helps!
That was fantastic. Thank you so much!! The only obstacle I faced was that in sms messagesI didn't have "Add Media" option and how did you find "checkout url". Ican'tt seem to figure out how you can find things on there. Is it because I am on Woocommerce?
If you have flow filters at the beginning of your flow, will customers stop receiving further emails in the flow if they meet 1 of those criteria during the flow? (That sounds confusing!) For example, I'm thinking of sending a discount code in the 2nd email of my flow, but want that to be only if the person didn't purchase from the original abandoned cart email. If they do complete their purchase with the first email, they need to stop the flow. Just making sure the original flow filters will make that happen.
Yep, the original flow filters will make it happen. Klaviyo applies flow filters at every step/event/action of the flow, and skips people who don’t pass the filters
@@KaseyLuck hey just saw now the notification lol but might come in handy, when you receive the email of the abandoned cart with the product showing, did klavyio ever created u a link for that product that gets recognized as suspect of fraud when opening the page? Just started happening to me out of nowhere, had a headache with the supports just to find out everything is fine with the website, its some weird shit on klavyio (sometimes it opens with no problems, but majority of the times goes "deceptive website" with the link klavyio creates) Gonna talk with their support but if u could help me out somehow if u know, it'd be awesome :p
Your videos are fantastic and exactly what I need!:) I was just wondering, once creating the design for the emails, do you use klaviyo or some design platform (canva or so)?
We initially design in Figma, and then upload the design to klaviyo as a series of images. With this approach, you need to do a lot of backend optimization (like setting alt text for everything) to watch that image-to-text ratio to keep deliverability high
@@KaseyLuck Hi, Kasey; thanks a lot for getting back to me:). We do not have a Figma specialist in the house yet, so we tried using Canva. It seems very hard to upload into Klaviyo (HTML or series of images). Is there some other design platform that you would recommend? I have stumbled upon Stripo, but honestly, have no idea if it is good or not. Thanks.
on klaviyo, is it possible to set up cart abandonment flow step, where it will check if the customer has used the prior issued unique one time used discount code, and if not yet used, print out the code in the mail
Hi Kasey, thank you so much for this tutorial. I created my AC flow (check out started) by following your directions. Can I clone this flow and create the same flow for active cart? what do I need to change for active cart flow different than the check out started? I'm using Shopify and Klaviyo. thank you sooooo much for your help :)
You can duplicate existing flows, but you can't change the trigger after doing so. To create an active on-site flow, you'll need to start from scratch in flows section.
@@KaseyLuck Im having some trouble with klaviyo.. to create flow it is telling me "This flow requires setting up a special "Added to Cart" metric." If you can get back to me that would be greatly appreciated! Have a great weekend!
Hi..what is the shortest path I could take to get into the emails field job market? I know SVG animations, illustrator, html, css, javascript, python...what else would I need?
@kasey thanks for making this video! By far the best. I have a flow started that is missing the product the customer added to the cart. How do I add it to my flow?
Thanks Kevin! By far the easiest and fastest way to add that block is to start an “abandoned cart” flow from the flow presets in Klaviyo (like I do in the tutorial), then save the abandoned product block to “saved” (or starred) blocks, go back to your flow and insert your block from the saved ones.
I can't find the image code for the SMS image to upload in the dynamic image part, its not in preview coding area, did I miss a step when I was activating SMS?
hey Kasey, congratulations on growing your TH-cam channel. I'm very thankful for the helpful content, and I want to let you know that Jesus loves you SO much. He thinks you're amazing and he has great plans for your life. Bless you.
you mean through SMS, right? yeah, it's not just product images, i believe it's all images: no MMS in Australia yet. But you should still be able to include product images in emails.
![[TH] 2024 PMSL SEA Finals D1 | Fall | ยิงต้องโหด ให้เหมือนโกรธกันมาก่อน](http://i.ytimg.com/vi/OnTdfGySmds/mqdefault.jpg)
Best Klaviyo Tutorial so far, other people beat around the bush, this is straight to the gold!
Your videos have been exactly what I needed for learning Klaviyo. Everything explained clearly and in detail. Thank you!
Yay! So glad. Thanks for your feedback!
Hello Kasey, what would be a good flow for the No after Conditional Split? @@KaseyLuck
I've been trying to digest as much marketing information as I can to help our businesses and this video is HANDS DOWN the most clear and helpful tutorial I've watched. I didn't feel like I was just clicking buttons to follow along, I actually understood the steps we were taking and feel confident in building another flow on my own. Thank you for putting out such helpful content
that's SO great to hear! Thanks for taking the time to write this comment, really appreciate your support!
Thank you so much for explaining that I don't need to put the "placed order" condition. Because I kept thinking "why isn't she saying to do that" This whole time, I've been doing extra work! Thank you!
Yay glad it’s helpful! That conditional split is definitely extra work and complexity and it has a much more elegant solution
This is a GREAT video, thank you Kasey! So good to see another woman in this space!
Thanks so much, Clarise!
I followed directions exactly and my flow results improved by 85% ! wow and thank you!
ah yay!!! so great to see this!
Really great video, thank you 🙌🏻☺️ But remember that UTM actually also gets directly drawn into the conversion section in Shopify orders - that way you can always easily see what converted your customer to the specific purchase 😊
Your videos are really underrated! love them so much!
Glad you think so!
Very helpful, thank you. Helped me out.
This video was so helpful ⭐⭐⭐⭐⭐ Thank you for your effert. Perfect!
Thanks so much! Glad it’s helpful
Love the detailed video. You are Ah-mazing!!! Thank you ❤
Thanks Sohel! Appreciate it 🙏
Great content!! 2024 and this is very helpful🤑
Thanks,Kasey for this tutorial
Your way of teaching is easy to understand.
Thank you, Humaira! So glad it was helpful
@@KaseyLuck Can you make tutorial on klaviyo email template design?
@@humairaalam4575 yep, we’ll add it to the list! Have you checked out this video on email design tips:
th-cam.com/video/GSZ16Pwn4n8/w-d-xo.html
Simply the BEST content on TH-cam for this type on content! Excellent for sure!
yayayay! thanks!
Amazing tutorial!! Thank you!
Glad it’s helpful!
Thank you so much for these tutorials! You have helped me so much in setting up my new online store!
Happy to help!
Thank youuuu I'm a total newbie planning on binging on your videos cos this is fireeee
yay! thank you!
If I could like the video twice I would, thanks for another super helpful video!
@@MatthewMcGough-ng9mg wow thanks so much!
Great content! Thanks a lot from Germany.
🙏
great video, super simple. Just updated my abandoned checkout flows.
🙌
Helpful ❤️. I have learn Many things. Than You ❤
glad to hear!
OMG I am so glad I found this video. So clear and concise. Thank you!!!
Thanks Thomas!
I LOVED LOVED this video. You are the best at explaining HOW to do these tutorials but just as importantly, WHY you do it. So helpful! Would you be able to do a Klaviyo video on Browser Abandonment?? All the other youtube vidoes out there on this topic is garbage and would love your assistance on it. Thank you!
Thanks so much Susan! So glad my videos are helpful. Sure, we’ll add the Browse abandonment video to our list!
Very helpful video. Thank you. I think it's funny you have your phone in your hand! :)
Haha :)
Great video and tutorial.
Thank you for the information I found it very helpful.
Glad it was helpful! Thanks for watching & commenting 🙏
Wow! What a great amount of value you're giving us through your videos.
Thank you for being so generous! This channel deserves more traction.
Wow, thank you! So nice of you.
Thank you for the fantastic walk-through. This was incredibly helpful.
thanks for your support!
great tips and introduction to how to build the flow. Amazing work, appreciate it 🙏
thanks for your support!
amazing! thank you for going so in depth. especially those coditional splits and the codes that populate messages with personalized info
Glad it was helpful! That was my goal, as nobody else really explains it on TH-cam
Hi Kasey, I absolutely love your content. Thanks for sharing these email wisdom to the world:)
I do have a small question about the abandon checkout flow under the Shopify One-Page check out, when will the customer be added into the flow? will it be at the moment they tick the receiving newsletter box? Also their first name... under One-Page check out, how will it be captured? Thank you.
Awesome content, thank you
Great content! Thank you!!
🙏🔥🍾
Kasey, your videos make me a smarter marketer.
woot woot! so awesome to hear this, thanks!
Okay! I'm back! Your videos are fire! The SMS tutorial was amazing!
This was very helpful, thanks!
Glad it was helpful!
Hi Kazey, thx a lot for this tuto! I understand more klaviyo!
🙏💕
This video helped redo my abandon cart. Thanks. New subbie
wooohooo! Thanks, Evangeline!
thank you so much... Do you have a course on email and sms marketing through Klaviyo? If yes what the course link. You such an angel
not yet, but make sure you're subscribed to my email list to be the first one to hear when I launch something! >> luckandco.agency/subject-lines-ecommerce-freebie/
You videos are the BEST Kasey!
😍😍😍thanks!
This has been fantastic Kasey - thank you
thanks for your support!
AMAZING tutorial. I feel like I am becoming a PRO .. haha. Thanks a lot!
Yay, that’s the goal! Thanks, Moin!
Thank you this was a great help as it can be confusing at times. I do have a question for the last part for the split triggers for Email 2 low and email 1 high...what would be the email that I could send out to both?
Your videos are AMAZING. Thank you for sharing so freely!!
Glad you like them! Thank you for watching!
Really great!
🙏🎉
Amazing tutorial! I need your expertise with my emails!
🙌 🚀
Very helpful!
yay! thanks for your support, Rick!
Thank you so much for such comprehensive tutorial!
Super helpful- very clear, detailed, and thorough. Thank you!
Thank you so much for your detailed Video.😊
Thanks for your support!
Hi Kasey. Thanks so much for your tutorial.
Just wanted to ask one question: In your Pro-Tip at minute 18, the first Conditional Split isn't necessary, but the other Conditional Splits are correct, right? Because we don't want to send an email when the customer places an order.
Hi @kasey
Thank you
Great video and information, i have a question about the conditional split for returning customers who placed an order at least once, isn't the first flow filter goint to prohibit the conditional split, because only customers who have not placed an order are in this flow?
That flow filter is about “not placed order since starting the flow” - in other words, it’s just removing people from the flow once they make order since triggering the flow. If they had placed an order in the past, they can still get into the flow.
Love your Channel Kasey! Is it possible to back populate the flow you have created in this video?
thanks so much! yes, i believe it should be possible!
This video was incredibly helpful. Well done!
Glad to hear it!
Brilliant, very very useful, you explained it well, superb ❤
yay, glad it was easy to follow!
great, great, great video. You make it so simple and enjoyable. Your upbeat tone and the way you explain it is outstanding. Definitely hitting the subscribe button, thank you
Thanks so much, Ross! Amazing to hear this, we’ll keep it up!
Thank you so much for this video
Found the answer to the time delays awesome!
Have you split tested having quiet hours on or off?
Seems like you could get some late night shoppers taking action before they sleep
Good Point
awesome video, very easy to follow!
Great content
thanks so much!
Very informative. I'm all set!
YAY 🚀🚀🚀
This video is awesome! You explain everything in the best way! If I may, I have a question. How can I prevent a person from being in two flows at the same time? Do I need to set up a flow filter? If so, which one? Thanks in advance!
Thanks, Matteo! Yeah, for that you'd need a flow filter. What someone has done (not done) >> been in flow [flow name] > in the last X days.
hope this helps!
Nice video.. Detailed explanation.
the best helpful video ever
Great video. But how do you create an effective Abandoned Cart (not Checkout)? Especially when in Cart you haven't collected an email yet.
This was really insightful.... thanks alot
You got it! Thanks for your support!
Thaanks!
👌
So helpful! Thank you.
so clear, thank you
Thanks very Helpful
Thank you, it helps a lot ❤️❤️
Yay!
This helped so much! Thanks
I'm so glad!
That was fantastic. Thank you so much!! The only obstacle I faced was that in sms messagesI didn't have "Add Media" option and how did you find "checkout url". Ican'tt seem to figure out how you can find things on there. Is it because I am on Woocommerce?
This is valuable! Thanks!
🙌 thanks for your support!
thank you. great video
If you have flow filters at the beginning of your flow, will customers stop receiving further emails in the flow if they meet 1 of those criteria during the flow? (That sounds confusing!) For example, I'm thinking of sending a discount code in the 2nd email of my flow, but want that to be only if the person didn't purchase from the original abandoned cart email. If they do complete their purchase with the first email, they need to stop the flow. Just making sure the original flow filters will make that happen.
Yep, the original flow filters will make it happen. Klaviyo applies flow filters at every step/event/action of the flow, and skips people who don’t pass the filters
Amazing tutorial 🤩
actually helped me a huge lot, came here pretty lost ngl :p
thanks wowman!
Love hearing this helped! Thank you for your feedback!
@@KaseyLuck hey just saw now the notification lol but might come in handy, when you receive the email of the abandoned cart with the product showing, did klavyio ever created u a link for that product that gets recognized as suspect of fraud when opening the page?
Just started happening to me out of nowhere, had a headache with the supports just to find out everything is fine with the website, its some weird shit on klavyio (sometimes it opens with no problems, but majority of the times goes "deceptive website" with the link klavyio creates)
Gonna talk with their support but if u could help me out somehow if u know, it'd be awesome :p
Your videos are fantastic and exactly what I need!:) I was just wondering, once creating the design for the emails, do you use klaviyo or some design platform (canva or so)?
We initially design in Figma, and then upload the design to klaviyo as a series of images. With this approach, you need to do a lot of backend optimization (like setting alt text for everything) to watch that image-to-text ratio to keep deliverability high
@@KaseyLuck Hi, Kasey; thanks a lot for getting back to me:). We do not have a Figma specialist in the house yet, so we tried using Canva. It seems very hard to upload into Klaviyo (HTML or series of images). Is there some other design platform that you would recommend? I have stumbled upon Stripo, but honestly, have no idea if it is good or not. Thanks.
Thx for sharing!
You bet!
on klaviyo, is it possible to set up cart abandonment flow step, where it will check if the customer has used the prior issued unique one time used discount code, and if not yet used, print out the code in the mail
Thank you
Thank you for the video - but - You called Abandoned Check Out but your email name are Abandoned Cart - a bit confusing.
what is the checkout link address that needs to be used if the button isn’t automatically ending up on the checkout page?
Thanks, Kasey for this tutorial!
I have one question. Why do you have in the flow filers "Checkout started zero times since starting this flow"? 🤔
Awesome Video 🤩
Thanks 🤗
Hi Kasey, thank you so much for this tutorial. I created my AC flow (check out started) by following your directions. Can I clone this flow and create the same flow for active cart? what do I need to change for active cart flow different than the check out started? I'm using Shopify and Klaviyo. thank you sooooo much for your help :)
You can duplicate existing flows, but you can't change the trigger after doing so. To create an active on-site flow, you'll need to start from scratch in flows section.
@mailcaptains oh I see! Thank you for pointing that out. I will recreate then, that's okay. I appreciate your reply 😊
@@bonfirejewelrydesignyoutube You're welcome
Great video, helped with a lot!
Glad to hear it! Thanks for supporting!
@@KaseyLuck Im having some trouble with klaviyo.. to create flow it is telling me "This flow requires setting up a special "Added to Cart" metric." If you can get back to me that would be greatly appreciated! Have a great weekend!
Hi..what is the shortest path I could take to get into the emails field job market? I know SVG animations, illustrator, html, css, javascript, python...what else would I need?
@kasey thanks for making this video! By far the best. I have a flow started that is missing the product the customer added to the cart. How do I add it to my flow?
Thanks Kevin! By far the easiest and fastest way to add that block is to start an “abandoned cart” flow from the flow presets in Klaviyo (like I do in the tutorial), then save the abandoned product block to “saved” (or starred) blocks, go back to your flow and insert your block from the saved ones.
Love the content
I can't find the image code for the SMS image to upload in the dynamic image part, its not in preview coding area, did I miss a step when I was activating SMS?
Do you have videos showing how to design the emails?
I have this one: th-cam.com/video/GSZ16Pwn4n8/w-d-xo.html
Let me know if you're looking for something specific and I might be able to record it!
Great video! Thank you so much. How about the second email? Should we write the same preview text and similar set up? :)
but now that button of "continue to shipping" doesn't existe anymore in Shopify, so is this working yet? 2:23
you're using a one step checkout. make sure you convert it into a 3 step
Hey there, i can't fin the $Value in the trigger split. Is it now under another name or should i add it? If so How?
Hey, in a previous video you mentioned using a particular free stock image site? Could you tell me which one. Thanks
Hey Kasey! How come yours looks different than mine? mine has trigger split with a value.
hey Kasey, congratulations on growing your TH-cam channel. I'm very thankful for the helpful content, and I want to let you know that Jesus loves you SO much. He thinks you're amazing and he has great plans for your life. Bless you.
thank you!
We cant send product images in Australia apparently =(
you mean through SMS, right? yeah, it's not just product images, i believe it's all images: no MMS in Australia yet.
But you should still be able to include product images in emails.
Hi there, The checkout link doesn't lead to the checkout page. How can we fix this issue?
Thanks✌️
You got it!