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- เผยแพร่เมื่อ 1 มี.ค. 2023
- Today we are looking at Employees Who Got BRUTALLY FIRED on Undercover Boss!
Did they deserve it? Leave your thoughts down below! 👇
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I’m sorry but Ronnie was relatable asf
That’s soo true
For real like he probably makes just enough to get by and then gets disrespected on top of that. He tired of wasting energy
i would hate to work with Ronnie he's what you call a rotten fruit in a good fruit basket
"Love to serve" " for minimum wage 😄"
Ok, so I’m on both sides. Ronnie is relatable in his “do it the way corporate says so we can get paid” attitude. HOWEVER, as someone who wants to be in the service industry, I know FOR A FACT we cannot have employees who say I hate ________ (enter any type of general customer, excluding rude/customizers) and not put out only the best they have
The fact that CEOs or vice presidents don’t understand why their massively underpaid staff doesn’t give a crap is amazing to me.
I legit stopped a 2 minutes videos, this "ronnie" guy is absolutly normal ? they're acting like he a psycho when he's just an under paid waiter being fed up
"wow why is this underpaid worker upset with us, I don't understand how anyone could be dissatisfied with this job" -drives away in a new Jaguar.
If underpaid then get a new job. When hired you are required to adhere to company policy. If you don’t agree the door is open
@@pikestance4219 I hate dmbazzzes that say just leave or find another job. The politicians have made a ruling class, we don’t have power. You’re dumb if you think you can just find a good well paying job nowadays.
And then everybody at the companny will say "nobody wants to work anymore"
These CEOs should work the job for more than one shift and they'll feel the same way. Unhinged and delusional. I hate these people.
Its clear you're brainwashed though. People like you who have no understanding of economics have destroyed our economy. All you have done is hurt everyone. Good job.
Fair point
Make them actually live on their salary too
@@IDKJEJEHRBEHEH how? That's cruel!!
living of the paycheck of a fast food job? u need at least two of them!!
Most CEO are unrealistic and have no real world experience
The disconnect between upper management and the people who ensure they have their massive pay checks is insane.
right? these sub-humans even demanding more money for their job...why? 'u are just doing ur job.'
Oh and we ensured that it's now legal, to make'em work just for tips. But there is nowhere stated which kind of tip.
So my tip for'em is "Work hard, and u'll be able to become a millionaire".
(Is it my fault that they don't hear the quiet part " ...'s bitch', of my tip?)
exactly and well said! "Love to serve" corporate bs but try actually serving instead of just talking about corporate values to please the shareholders
This is totally not staged at all. I know when I'm working as a delivery driver and I have a new employee with me, it's completely normal to have a camera crew shoved in between us in the car. It makes me feel so comfortable having everything I say recorded, that I feel compelled to reveal all about my illegal activities while representing the company!
They usually make up a lie or excuse as to why they have a camera crew, like filming for something else. They tell you every episode
Doesn’t matter, nobody in real life is stupid enough to do this stuff on camera. They have to have drama for the show to work, if there isn’t any organically, they will have actors. It’s the same thing with these court shows, they are 100% made up. I went to High School with a girl who appeared on one of these reality shows with a different name, different hometown, different husband. Once you see how the magic trick is done it stops being magic.
@@jeremyjoyner9796 agreed. I know a couple who was on "Cheaters" and the entire scenario was staged. He even got to have a few improve lines
While I do agree with the fact that most of this show is staged, one piece of wisdom I have acquired over the years is that there is always someone stupid enough.
Under normal circumstances yes what's wrong with showing good behavior if there is camera around. But I know there is many viral video already show us so many idiot who just exposed themselves to the world even do they know plenty of camera or CCTV is around them.
I am rolling at a pizza company CEO being shocked that her delivery drivers are smoking pot.
On the job? No. No, no, no.
@@danwilliams762 yes yes yes yes. I have been driving high all my life, 0 accidents in almost 1 million Km driven
I need to see the response to this
@@danwilliams762 everyone who works at pizza place is stoned on the job. Welcome to the real world lmfao
@@danwilliams762 I don't know many cooks in any business that aren't on drugs most of the time. We have to deal with fucking Customers all day, think we want to do that sober?
*CEO Pays unlivable wages to employees* Same CEO, “I can’t believe our employees are so unhappy working here! 😱”
What are you talking about? He literally just said that he hates children and old people. This dude should just live in his mom's basement until he matures. Maybe you should too. Or join the army and get deployed.
@@chad1682 children and old people are the bane of your existence when working in the service industry, not his fault they suck
@@jadieevans9222 Wrong. Children are just children but the parents lately tend to be trash tier honestly
@@oimazzo2537wrong
The irony of a Hooters franchise owner being disgusted at the disrespect of the women that work there is out of this world 😂😂
He was disgusted that this guy didn't know better enough to not do that shit while people are filming for Girls Gone Wild or whatever they told him they were filming everything he said for
Screw that boss. I'm glad he's fired. Ive supervised a team of women before and they didn't even hear me fart.
@@olem4841 but they did hear you fapping in the bathroom, it’s just that they found your quiet moans hilarious and didn’t feel the need to report you since you were in a locked room by yourself 🤷♂️
Yes, and the CEO calls them ´girls’. WOW.🤦🏻♀️
It's a all fake though.
Real World, Jersey Shore, Undercover Boss, The Avengers, Dragon Ball Z, etc.
They get paid to be on the show.
It's all a part of the shell of improv and scripting.
Can't believe these minimum wage employees don't love to serve 🤷♂️🤣
I'm exactly 1:43 into the video and I've already had that thought twice. Ronnie's going to get the can and the higher ups will not even consider that maybe he's got a point. The amount of work some of these companies demand for literally peanuts can be pretty insane.
@Tryst1982 I understand where that kind of personality is coming from. But wages should not determine if a person should have a bad or good attitude. People most times behave by how much they get paid and not by how much they want to get paid. I know many people who have a crap attitude no matter how much they earn. It's all about perspective.
@Manuel Lopez I see what you mean, and having watched further into it, Ronnie is clearly straight up toxic and firing him was probably the right choice. However I do have a problem with the "act how you want to get paid" outlook. It's straight out of the executives 'Get more for less' play book. In an ideal situation, those who excel get properly compensated. However, in reality, that's rarely the case.
Too many employers (the majority, I'd argue) have abused that outlook for it to be a realistic foundation for a work environment. Output what your company is willing to input and not a penny more. In Ronnie's case, the fact that he was a donkeys ass is what wrote his termination.
He wasn't a minimum wage employee - he was a supervisor. I get that low wages matter, but this guy was on a management track and should have had the good sense to realize that a customer service career was totally wrong for him. She did him a favor forcing him to reset his life.
@@4everMayito sorry, but there so much bullshit I can take working f9r 12 an hour. It’s not like we’re cussing out custumers u know
Trust me when I say 8/10 people feel the exact same way Ronnie does. People are incredibly rude to restaurant/service workers
I worked in customer service for five years, you're not wrong. As a whole the general public treats employees like dirt.
He was complaining about children and old people taking too long to figure out what to order. It wasn't even about anyone being rude to him. He's just a whiny, hateful person.
Yeah and when she said the customers pay his salary. His salary is $8 an hour like ??
I know that retail is hard at and brings you to that point. But to carry that hate and openly insult people like that is another story. Especially after being called out. There’s a difference between being burnt out and underpaid (usual) and just being a huge asshole on top of it (Ronnie). Obviously love to serve is a massive stretch but he could still least… act like he doesn’t wanna kill babies maybe idk
I work at a grocery store, and can confirm
Love the fact the best employe was a pothead
Guaranteed he was told to say that to drum up drama. No way any employee would admit that on camera to anyone…..
22 years in restaurants. Owned my own restaurant and have done everything from front to back of house. My best employees were not sober, however the worst ones were also not sober. Stoners make excellent servers.
I know soo many delivery drivers which will come in for some bongs, I thought it was part and parcel of being a pizza delivery driver
@@patrickwilliamson29 Then you're a bigger idiot than they are. Fun fact: if they come into your house on the clock, get high, leave and end up causing an accident and running someone over guess what? You are as liable as they are for it. Civil and criminal liability, plus you'll catch more charges for being the one who got them high and knowingly sent them off doing a DUI
Dude even got the CEO to admit to him that she really liked him.
“It’s not wrong of me to hate people” 😂😂😂
Hating people is understandable. Just keep it to yourself or talk to someone trusted. You don't wanna say that stuff to strangers.
Sociopaths be like
@@Rek2Chi*** Customer facing workers be like
BASEDDD
So true it's perfectly fine to hate people especially if you're in customer service.
That first guy is literally 99% of frontline staff lmao.
😆
That's why customer service is so poor in this country and businesses are closing down.
@@amorninginmay yes, that's why. Nothing else. It's always the little guys' fault, not anybody at the top keeping huge profits for themselves and their snotty kids but regular people who should have a working class job but are instead forced to work with stuck-up entitled people in the service sector because the government and corporations sold all the normal jobs to China...
What you said is absolutely correct (no)
@Debbie Phillips legit cry about it. You are what's wrong with this country.
And they always wonder why they make minimum wage
She has never been so angry in her life??? What a life of absolute privilege she has lived..
Yes, and her “real look” looks more like a disguise than her disguise 😂
@@thesweetprince i thought they were gonna say hes a drug dealer
Until you realized if your worker crashed into somebody with a car, you are on the hook. Hell, you know your worker did weed while driving and you still kept him.
@@whm_w8833 Have u ever tried pot, and how often do you smoke if you do. Cause Im not sure if you know but the tolerance is built unbelievably fast. 2 puffs for person who smokes weed more than 2 times a years is not much.
@@paveluchitel you still liable as a business owner
Wow. A guy so desperate for a second chance to deliver pizza that he’ll completely change his lifestyle. He’s found his calling in life!
"It is not wrong of me to hate peoples" 😂😂😂
Thats a bomb line 🔥
Ronnie was the voice of the people, “corporate told us to” is literally how it is. Also working customer service is the fastest way to hate customer service
This is so fake it's not even funny. I can't believe people actually believe this lol
Don’t accept the job next time
@@johnnyquest9519 need a job to live, and some of us don’t get to be picky
Someone explain how this "Ronnie" was oblivious to a filming crew following him this whole time? This is so staged.
@@installshieldwizard3017 Have you never seen this series? They tell them that they’re filming a reality show, documentary, etc.
The problem is the executives have zero idea how soul crushing these jobs can be
I like your TH-cam Channel profile pic.
The problem is that you chose a soul-crushing job. I’ve done the lowest of the low. The kind of work where people don’t even look at you. Yes, it sucks. I get it. But I never forgot that being there was my fault, so I didn’t take it out on the customers. Those dark days are long behind me. Success is the best revenge.
@@michaeljordan9879Please. For many people, these soul crushing jobs are their only option 🙄
@@michaeljordan9879Such narrow mind, many are FORCED to take such shitty jobs, most do not choose it.
Whiner.
I like it better when they go undercover to analyze managers rather than just low level employees
“Customers pay our checks they pay his check!” - CEO who makes 6 figures before bonuses about an employee likely not making more than $15/hr
It’s truly amazing how these people don’t seem to understand why their underpaid workers are so miserable and hate their jobs…..
don’t bother yourself it’s staged
So you’re defending their behavior because they don’t make 6 figures? That’s why they still make $15 an hour and bounce from job to job. People like you will always blame everyone else for their situation
@@jrm2383 You're a bootlicker, that's really pathetic.
@@jrm2383 It's easy to virtue signal while eating from a silver spoon.
@@LoayAlZaabi this one is staged, but this is how the world works
The most unrealistic part of this show is the idea that a CEO would have to go undercover in any of these industries in the first place. No one that works on the front lines at Wendy's knows what the CEO looks like, let alone their name.
For most companies, that’s true. Only a few companies have a CEO that can be easily recognized.
Jon, it’s because these CEOs have such an ego they think everyone knows them…
The cameras are what's ridiculous. Doesn't matter what the CEO looks like or if the employees know what they look like. Shove a camera crew into any job site and they're not going to be dumb enough to say bad things about the company in front of a camera.
nah but if you've worked fast food you know you keep an eye out for corporate or anything sus.
ain't no place running fully legit it's too much
Actually the most unrealistic part of the show is that a C.E.O WOULD go undercover as opposed to just sending one of his V.P's like it the Boston Market episode. At THAT POINT no one literally knows some random V.P of whatever from corporate. And that's where I also agree above, if you've ever worked retail or fast food etc ur always paying attention to who walks in incase it's someone from corporate
As someone who worked well over a decade in retail, hating customers is the norm. What makes a good retail employee is hiding it from the customer.
exactly
Yeah the whole "You can't work in customer service if you hate customers" mentality is really fucked up when you consider the majority of workers in this field have basically no choice but to be in it and are forced to act deferentially to customers regardless of whether or not they're making their life hellish.
You are one spiritually sick human being.
@@hotrodray6802 and you have NO IDEA what you're talking about.
Bullshit. That is not a description of a good employee. Proper interviewing can weed out potential bad employees and good training promotes professionalism.
I literally became Ronnie when I worked retail. Started as a cheery, helpful employee and after a year was completely dead inside and wished the worst upon everyone. So glad I escaped that hellhole industry
Oh, you worked at Kmart too?
"If you pass a drug test, I'll let you deliver pizza again"
Lmao right
😂😂😂😂
no! she said if he passed a drug test he could come back and work in the kitchen (where the real drugs are)! apparently she no longer trusts him to deliver. too many temptations. 'never been so angry' in her life. must be nice...
It kills me when the CEO is surprised at the work load or the difficulty of the job. Some can’t even efficiently perform the job they created…
yeah mr ceo couldn't make a smoothie to save his life, good thing he's loaded
And yet the people could not do his job either.
Okay, now stick the smoothie maker in the CEO’s job. They wouldn’t know their head from their ass.
@Justin this isn't always true. All the comments about 'find a new job if you're unhappy about x or y' don't make sense. You can't just find what you want, when you want. Smh. Just cause they're a low grade entry level worker, they can't do a ceo job. Give me full stats on being ceo for x company...isn't as hard as you think.
@@andrewmoluf4299 yes that's why it's easier to get a smoothie making job than a CEO position.
I knew a woman who worked food service with the public her whole life.
She said she hated the customers.
But she was the most friendly and helpful employee I've ever encountered. She was just being professional. I think most people feel the same.
Yes but when you let your own personal opinions and views get in the way of how you execute your job, it is not right. The woman you are referring is very professional, but sadly, as much as I relate the first gentleman, its portraying on the costumers he's serving. And that doesn't really speak for the company, but for his work ethic and professionalism.
If she hates the customers, it was a her problem. One that she should work on fixing or one that she should be self aware enough to remove herself from the situation.
@@fickedyodad2137 have you ever worked in the food or customer service industry (retail)? Just wondering if your opinion is professionally based via your own personal experiences or if you’re just looking at it for how it seems… I worked as a butcher for over 12-years and although I always portrayed my demeanor as the consummate “people person “ & consistently acted as the model team member? I, personally, hated about 40-60% of the customer-base & was constantly treated like a door mat….. it’s just a fact that most people act as if they’re above customer service employees & treat them more like servants (or “the help”) simply because they’re shopping where you work… but for me personally I refused to sink down to that level & instead, I simply “killed them with kindness” …
@@angelicapineiro1804’d be willing to bet money that the massive, massive majority of people working in service or food hate he customers but don’t let that show on he job
Besides being underpaid and treated like vermin losing all dignity, these workers deal with approximately 6 customers (out of 100) a day that are sociopaths or psychopaths according to stats saying that 3% of american's are sociopaths and another 3% are psychopaths. And they go out of their way to ruin a food workers day knowing management will take the side of the psycho customer. So dealing with that on top of shit pay just isn't worth it..
If you have ever worked in the restaurant biz, you will identify with Ronnie 100% 😂
I've only been to restaurants and I can understand it :)
The hooters one is like... cmon wtf did you expect 😂😂😂😂
The fact that the hooters ceo didn’t step in and stop the sleaze ball from mis treating the girls is appalling
yeah that was horrible to watch :/
He was the GM... For some reason the higher up someone is, the less accountable they are held.
Maybe because it was extremely fake and they are all actors. How gullible are you people???
I'd call the cops on him before to fire him. It was nauseating.
I read somewhere he shitcanned him later on. It was something about red tape
The thing about this show is it’s really easy to say “we need passion and smiles and great service at all times” coming from the ceo making $400,000 a year by making sure their employees are barely able to survive.
True. But $400k? When you consider stock options, bonuses, salary, incentives, etc., it’s not unheard of for CEOs to make in the millions. So basically, the salary gap is even worse than you initially thought.
Like right. They can all kick rocks.
It’s up to you to make your path or you can continue to live off of those ceos business and being a lame person
Actually it’s likely 5-10 mil a year😐
@@HellcatGamin yup. And for example, the CEO of Disney earned $45.9M in 2021, which seems like a lot, but that’s nothing compared to the CEO of Apple who earned $837M in 2021. Of course, all of the CEOs in Undercover Boss are nowhere near this league.
2024: Everyone from Boston Market is fired.
😂😂cameras angles everywhere, pov, this is totally real😂
I laugh when the CEOs say they love their customers. They love them because they never have to meet them. It's easy to sit in your tower and count your money, and tell the ants that they have to keep a smile on their face because the customer is king. It's harder to actually deal with entitled jerks day in, day out.
Absolutely
Then why choose a job where you have to have face to face interaction?
Look, you should be glad your parole officer allows you to have a job.
@@pkmnenvy6109 a lack of work ? like hello? This kind of job are the easiest to get in, so for student or people without higher education its there only choice.
@@aoki6332 No it's not. The trades are always looking for warm bodies. You don't even have to go the trade school route. You can just hire on as a laborer, be dependable with a good attitude, show interest and a desire to learn, and work your way up. Someone may even be willing to send you to trade school on their dime.
I don't have a degree, but I've never worked fast food in my life. Never wanted to, and there were always other options.
Gotta love how Jaqueline is like "you're brain dead if you can't follow this" and then proceeds to not follow the recipe
Just the typical behavior of someone is narcissistic
Perhaps she CAN follow the recipe, and chooses not to.
that is cause she is sleeping with Bob...seriously did you even watch their interaction? You know they were trading favors with that vibe.
The recipe sucks. Guaranteed it was made to skimp on ingredients to save money and make a less tasty product. Customers probably complained and asked for more syrup to make it sweeter. That is LITERALLY customer service she was doing. That CEO is trash and it shows as Retro Fitness has been closing locations left and right.
Don't take the mark of the beast on the right hand or forehead, the 666. Dont praise satan or any satanic symbols.
Superb job editing that together... Had so many cuts and incomplete sentences I thought my device was about to explode FFS. Oh and the follow up was great too! Maybe also look up the definition of BRUTAL? Great job on that algorithm TH-cam!!!
Hey, a video idea for you to do is find an undercover Boss where the CEO start off as a peon and work their way up and then actually post that video and see if they agree with their employees.
I feel bad for the stoner who legitimately loves his job and is good at it.
I don't. Now I know that a *little* bit of pot might not be *that* harmful to driving, it's still a risk that he takes. And knowing the vehicular accident statistics of at least my own country that involve any kind of even accepted drugs, I'd rather have people like that fired or dealt with than having them be a potential addition to the statistics and harming others.
@@ValkynShadedriving stoned really isn’t as dangerous as people make it out to be lol. It still isn’t encouraged but the weed ain’t gonna cause you to crash
@@ValkynShadeObese person. Wrong!
Alcohol: you lose motor skills.
Pot: you lose concentration.
Car and Driver. Drunk off and 20 years later, smoke off. Only an a$$hole would drive altered.
@@ValkynShadeever have a wine with dinner or a beer and headed home after? Whooooaaa
@@obesepersonexactly, i focus on driving stoned more, which actually makes me a better driver. But i can only speak for myself and dont encourage anyone to break any laws
You mean pizza delivery drivers smoke weed. Wow I’m shocked, shocked I tell you.
😹
HOLD UP!!!!! You DON’T tip yours weed??? Guaranteed hot and under 20 mins.
I think it was because he did it on the job
😆
@@johnsmith-po9gt WAITTTTT!!!! you DO??? Bro let me know next time you need a pizza
I feel so sorry for these people getting getting scapegoated so the company can pretend they give a crap about standards.
literally firing good peopel that are just pissed off at customers and that dont follow stupid management rules
If you don’t “like people” find a job without any! Gee…
Thank you I needed to hear that
This needs to be an emergency announcement broadcasted to every TV
Well, when you invest your money in a business, and wish to be profitable, repeat customers are vital. That and with social media " reviewers" sometimes being unfair because of wanting free food for a good review, unethical as hell!
Just an apology for the GM of Hooters is ridiculous! The CEO should have immediately stopped that “game” before it even happened. That is disgusting to watch and crazy to think that out of every episode shown in this clip, the hooters GM was treated the most lenient.
I bet you he went right back to his old ways.
@@Memoreism exactly!
Do we expect the CEO of a company that’s whole image is to degrade and make a spectacle of female would be truly upset? It was all for camera.
@@TheLukecottlecry more dude lol. All those chicks working there are doing it on their own free will. I bet you cry and how women should be able to free the nipple but a place like hooters is evil. What a spaz.
It was fun, next add oil wrestling
The pizza driver was absolutely not gonna stop smoking 😂
This just shows what a major disconnect there is between corporate offices and actual workers, none of these people deserve to be fired. They're normal perfectly competent workers
These are all great examples of CEO failure. They start out clueless, provide poor training and guidance, and then think they solved the problem because they crushed one ant.
Most except the gym girl. She was a fucking nightmare.
Usually there's a total lack of accountability & any real supervision (with skills enough to actually supervise others). There has to be strong leadership up & down the chain of command. Many places are understaffed.
The CEO lavished the employees they worked with with gifts like college scholarships and presents for thier kids but totally ignore the other 10,000 employees. This show is just subliminal advertisement for the companies that appear on it. It's purely for good karma.
Thats the whole point of the show though. Its entertaining, but treat it for what it is, propaganda to make these companies look like they're run by better people than they are. The hotel resort guy, I forget which one went on Fox News a few years later whining about the prospect of having to pay his employees a living wage, despite him showing off his huge mansion in the episode. Thats who he is, not the all smiles guy handing out promotions and double salaries at the end of his episode.
The CEO demands that an employee working for the low wages care about the company as much as the CEO.
I love the way a lot of these “bosses“ cannot truly relate with the day-to-day trenches that their employees actually deal with. And when a complaint is made by an employee it’s met with deaf ears. She needs to spend a year behind that counter. And NOT as a manager.
A year? I hated customers by the end of my first month.
I am the most efficient person at taking orders and money at the same time in the drive thru so that’s where I always am and it is literally a joke in the store that if you listen you can hear me turn off the headset and just yell curses at the customers for being rude and stupid.
The worst people are the ones that ask me to fix the screen so they can see the menu, and say “I see it now” and proceed to tell me their long, detailed order in the same breath with no time to have actually used the menu, meaning they did it just to be an arsehole.
I disagree with Ronnie about kids though, they may take a second but their cute and they have an excuse; they’re young.
Yeah, like at least work in the place for a month and then make some judgments based off that, not two days being “trained” that doesn’t give you any real insight at all
It's bad enough to pay someone a $#!t wage for a crap job, forcing them to pretend to be happy about it when away from the customers is just too much. Complaining about the job with coworkers is one of the only things that makes these kinds of service jobs bearable.
Maybe she has...how tf do you know?
@@maxsecrest Get a better job! It's not hard. You deserve to be broke!🤦🏿♂️🙄🤷🏿♂️👌🏿
Telling your boss that he's fired, then he tells you that he IS your boss, really confirms where you stand in society !
I can only imagine how shitty that must feel !
Lmfaoo first day new hire walks in with an entire film crew and shirt clipped mics. Nothing suspicious at all 😂😂😂
She works with customers for 20 minutes and thinks she knows what it's like dealing with customers.
Preachhhhh
Yeah, adulting it hard when you're a weak little infant, but that's your problem, lol. Stay poor.
How can this comment get this many likes? You guys are LOSERS
Yep! I hate customers sometimes, they can be A holes.
Aaron's customer service is so good that customers even invite him over to smoke pot. 😂
Then the chairman cuts him from the job 🤦♂️ My dude literally was made for his job
Yeah man it's his car. He's a pizza guy, his life already sucks enough. let him smoke.
@@LiberalTimeBomb letting him go, was literally her loss and you could tell the guy very well knows it.
I was so mad! Aaron was the man!!!!!
420 likes 👍
"I cant have someone who says they hate customers working here"
you realize most retail and food service people are only in it for a paycheck and dont give a shit about the customers right?
Who at a chain knows their CEO enough where they need to disguise themselves so they don't get recognized?
I’d like to see the CEO’s do the job on the ground for a year, get secretly filmed, and see if they never say they hate customers 😂😂. This just shows how out of touch these people are.
Every corporate job
Yea they forget or something I don’t get it… and if you want to move up, you have to start pretending to be like them until you literally morph into one for real. Saw it happening to myself lol but I will admit that in order to run a large company with dozens of locations and have ANY kind of consistency, esp in food, you have to be extra af with your procedures and training materials to mitigate the inevitable inconsistencies that result JUST from human error, let alone employees like Ronnie who simply do not give a sheeeitt, and who are absolutely everywhere 😂
Doesn't look all that " secretly filmed " now does it
Saying you hate customers is one thing, being obviously rude/obnoxious or showing lax standards is another. Without customers there is no job for you, yet this is difficult for people to understand.
.....Every other human being who is a piece of shit can easily do it, why the fuck couldn't a CEO do it?
The funniest part is you have people who run these companies but actually struggle to work the job. Yet they want to pay their workers minimum wage while they make millions.
The minimum wage workers aren't responsible for the whole company, nor do they make decisions about anything other than what is right in front of them.
@@kd5you1So that is a justification for the insane wealth inequality in this country? We all know these companies pay these type of employees the absolute minimum.
@@kd5you1 Im sure alot of them make major company wide decisions like Mcdonald's reducing the size of their burgers while earning 7 figs, truly inspiring
@@kd5you1 And that is called the backbone, the blood sweat and tears. Yet they are treated like slaves. Without them there is no company, don't ever forget that.
Like a pizza joint make millions...
Thank you for saying exactly what they are saying word for word before showing the clip of them saying exactly what you're saying they are saying.
I wouldn't have heard it without hearing it twice
Ronnie is just basically everyone who has ever worked in a fast food restaurant, and he’s totally right everytime hahaha
The most unrealistic part of the show: CEO genuinely expects employees to love their job, company and specially customers, like it was posible.
I loved my 20 year job working with the public and only had a real problem with only 1 customer
@@Lee-yy2lrWhat's your job?
@@h2oallegation
I was a first mate then captain on a 70 ft. Charter fishing vessel out of Destin Florida.
Ran trips from 8 hours to 2days in length approximately 300 days a year for 20years. Taking care of people's every need for extended periods of time is actually much harder than short periods of time.
Pathetic attitude
If you don't like the job you should see about getting a job you'd like
If you’re upset that an employee hates customers then it’s obvious you’ve never actually worked with customers
This! ^^^
If he doesnt like his job,he should quit n b homeless
@@user-uz3bh3ru6sdo you hear yourself?
I hate people that work in a service industry and get annoyed with customers. Go and work in a factory or somewhere we, the customer, don't ever have to see you.
@@stonehengemaca
There are things that we like in the service industry and things we hate. Complaining about it venting. It happens at every job.
Factory workers also complain about their job when for example the machines malfunction or they have to redo stuff or other hiccups that disturb the flow of work.
In the service industry it's costumers that only decide what they want to order when it's their turn in line in the busy hour. Or don't understand what you mean.
I be rich if I got a penny for every time a costumer answers the question "do you want apples or oranges?" With "yes"
And when they want apples and I ask "do you want green or red appels?" They say "I want appes".
It is completely fine to vent about these frustrations to coworkers. What is not acceptable is show this frustration to the costumers.
I'm not a weed smoker by any means, nor do i care for weed, but getting "fired" for weed, but only having to apologize for mistreating your workers is why people hate working now.
this was a nice expose of how CEOs have literally zero concept of what its like to be a low level employee. If they fired every employee who hated the customers they would be firing 90% of their workers who interact with customers...
She's surprised that a delivery driver smokes? Yikes, she's in for a rude awakening when she chooses to see like 80% of any other delivery drivers.
I think she gets it, but let's be real: you cannot just ignore an employee telling you they do illegal stuff while working.
She had to do something about it. And she gave him a second chance because the guy was doing a great job nonetheless
You cannot have employees smoking on the job and then continuing to deliver pizza lol
@@myrongaines6022 you gonna have to take down the whole pizza industry then pal
You know it's all about PR shes an executive she has to pretend that she's against him smoking on the job. If she didn't play like it was a blasphemy people might view they're company as the pot place.
Lesson for everyone. Co workers aren't your friends. Keep it to yourself. If a co worker wants to be your friend. It needs to be outside of work and even then. You don't tell them anything personal. They going to back stab you anyways.
“Love to serve”
I bet someone making 5x that dude’s salary loves to serve
@@jordanwilson467 many actually do...but okay, little one.
Not all of us are willing to lick the CEO's boots, when they don't see their employees as anything but a number.
And someone who never has to deal with day to day customer experiences
@@cjgroves4429 many people start at multi Six figures at the top of a company? Which job fields are those?
@CJ Groves you don't have to lick boots, you just have to be professional and mature. That's the bare minimum the job requires. If you can't do that, no wonder you don't deserve a good job.
@@jordanwilson467 the field where daddy owns the company
"When you told me you smoke pot, i never been so angry" 😂😂😂
Man it's funny how the first guy got fired for doing everything "how corporate told us" and putting in 0 unrequired effort beyond that.
Then the second person gets fired for doing things her own way instead of following corporate procedures to the letter.
Can't win.
Lol that woman wouldn’t have a business if she drug tested all of her delivery drivers 😂
How the hell are you gonna fire a pizza delivery driver for smoking pot? That should be one of the requirements on the application.😂
@@JM-jr1sb lol fr that business is built on stoned teenagers whipping a 97 Honda civic as fast as it’ll go to deliver pies. The entire business would fail if you demanded to blind drug test all drivers
@@JM-jr1sb still. thats a huge liability issue and people who say smoking pot doesnt affect their driving are lying through their teeth.
@@mobilityrp3888smoking in moderation doesn't effect my driving
That poor delivery driver must have been completely devastated about his lifelong career ending. I wish he had reacted by exclaiming “Oh Nooooooo!, Not my beloved pizza delivery job!!!”
I can’t believe she complained about Ronnie saying “don’t even question it because that’s what Corporate wants us to do”…. That is literally how every job goes! Even certain procedures that don’t make any sense, even your own managers will say “corporate wants it this way”
It's the Attitude.
@@videoettaceo8900pay me better to fix my “attitude” for my minimum pay job. Nobody takes jobs like these seriously .
But yet u still watch thus show so 🤷
@@princeofallnegros4035 What does that have to do with how corporate works and him complaining about corporate?
Complaining about corporate was the red flag, but it was wasn’t the ice breaker. You’re right, every job complains about what corporate wants, but you don’t have to tell the new guy every bad thing you do. Like the manager on her phone. New employee, I’ll train you, but I will be on my phone and you just figure out what to do on your own.
Ronnie is real af don’t know why they act they gotta be happy but he’s just being real.
Ronnie is actually much better than all other workers right now … it’s crazy how things change overtime and no one cares
Some of the employees are way too honest considering the fact there’s a camera in their face 😂
Some of the viewers are way too gullible for the same reason.
Ronnie compared himself to the Kardashians. Says a lot about him
I love how CEO's say "it's hard work and I can't keep up" but yet for us average workers they don't care at all
It is hard work compared to the amount of work a CEO does lol.
💯
Now they need an employee under who exposes the bosses getting over , hiring their kids and giving them out freebies , and stealing
“love to serve” why doesn’t corporate come down and work of all our crappy fast food jobs and see how much they “love to serve”
Cuz they swim in money and it's ok for them to make wake slaves with shitty conditions who work like 4 ppl i say THAT and i work at McDonald's i got my promotion last week after 6 months but i never show myself im always rainbows
Sam Walton had no issue with that. His kids however....
How many crappy fast food jobs have you had, and how long have you been working fast food? Those are starter jobs. If you're still working fast food (unless you're working your way up to owning a franchise) after five or six years, then you're doing something wrong.
I think they just mean love to serve people in general. As in not hate it.
So what do you want to do? Have a corporate job for free? What nonsensical whinging. Just because you have a low paying role doesn't mean you shouldn't be professional. This will increase your chances of moving up, but yeah no you should just whine about people more successful than you because that amazing attitude will have bosses running to promote you. These are entry level jobs, if you can't do these well then you are were your abilities enable you, if you are better and positive then you move on. They are not meant to be permanent jobs, and even if it is it still doesn't excuse you not being professional.
I genuinely don’t understand why any CEO that employs minimum wage employees expects the employees to care in the slightest about the company
I really tried to understand where you were coming from so I took a look at your Twitch to try and get a better understanding of you, it appears you're a grown man who sits around in his underwear all day playing mine craft with his buddies... someone who's parents gave up on him along time ago and said F-it "We raised him for 20 years.. why not raise him for another 40 years". someone who never learned the value of a dollar but will have to sooner or later when his parents are gone and he has to get a "minimum wage job" because his only skill is playing mine craft while making dik jokes with his buddies....
Right? It is like they want a perfect employee for $400 a week.
Minimum wage calls for minimum effort. Used to be PRP in the old days but then the corps wanted to just keep the payroll static for number crunching so managers have no say in workers reward, all it does it make it a race to the bottom for the unmotivated staff.
You hit the nail on the head. I watched the first guy and the whole time I thought "this is every shift manager I ever had when I worked fast food." and guess what? people like Ronnie get the food out on time, even if they do such terrible things as bad-mouth corporate or try to warn new employees that children are totally incapable of ordering correctly and it can get frustrating. Friends, apply yourselves 20% more and you will be well paid in construction, with much less stress.
@@Korerynthat's not true, they want the perfect employee for free. But they added another dammed amendment...
Watching undercover boss fails help me realize that co workers do not equal friends 😂 just get to work and don’t fk around
Boston Market is out of business in Dallas, Texas. They reduced the size of their portions, and raised the price. Too expensive to eat there.
Ronnie is proof that corporate cannot accept criticism. Constructive or otherwise. He explained the drudgery of minute to minute interactions. A bit callous but still practical.
PS. Business people are never heartbroken about non-transactional relations.
Who is nowadays? I see very little composure in anyone. No real assessment in anything. Just petulance.
He needs a better reason than because corporate tells us to. It's not like there isn't a good reason. I'm not defending policy all the time and even I bend the rules a bit, but I would at least explain why I have an issue with it and how there is an unrealistic standard.
i thought it was because he hated everyone, even customers.
The fact the hooters gm wasn't fired is crazy
yeah out of all the ones we saw in this video like... That should have been an instant firing cuz the shit he was having the employees do was demeaning as hell.
That whole institution is foul and disgusting. There standards are garbage and their respect for their employees is reprehensible.
I watched the whole episode. It's a franchise model, so he said he didn't have the power to fire.
That's what I thought...then I realized what else would I expect from Hooters....
Probably would have been different if any of the employees had filed HR complaints against the manager. Unfortunately as near as I can tell none of them had. The manager would probably turn around and say that they didn't fire of him for cause, at the very least he'd probably get unemployment, maybe even get severance or some settlement. At least this way they have started a documented case on him and shown that he is doing something wrong and they have told him to change his behavior, if he continues then they can move to discipline him further and eventually fire him for cause.
@9:00 that's literally me when I used to work for pizza hut back when I was like 17. Smoking blunts on my breaks and after I made a delivery 😂👌
Employee: you'll want to do two pumps because the smoothie taste better and customers like it more
Corporate: that's absurd! You're fired
The last one was ridiculous, why that guy wasn’t fired on the spot is beyond me…you don’t degrade your employees like that and especially sit and watch it happen.
Don't worry, in the end the guy poofed off
You know it's all an act?
If I remember correctly - he couldn't technically fire him, because the restaurant is not actually owned by Hooters - but by another company. So - I don't think corporate actually had the power to fire anyone. Only the company who owns the restaurant could do that, and to be honest - if that manager was making a ton of money for the business through his in-appropriate management style, they would have had no incentive to let him go.
The reality about the pizza delivery guy is also similar.. He's a pizza delivery driver. It's not like *ANY* of them are making bank doing that. He probably went to drive for grubhub or some other company like that - and made more money..
Because he is a true hard worker. Dot.
@@rorschach0 hard-working at being a sadist. Lol
The most overpaid employee telling the most underpaid ones that they're not happy enough about being abused by the corporation. A lot like an abusive spouse screaming that its the other persons fault while they mercilessly beat them down.
It absolutely amazes me that these CEOs actually think any of the rank-and-file staff give a flip about their company 😂
If you want a job, and want continuation of employment, then you better want the company to thrive. If it fails, you're out of work.
You are a consumer, you buy goods and services every day. Petrol at the garage, the uber driver, the supermarket, when you buy a new mobile, a tablet, go to a fast food outlet, sit down in a restaurant, buy a toy, a bunch of fliwers, new sneakers, makeup, a massage, organise a holiday... you are a customer in every one of those transactions.
You work hard for your money, you want quality service, someone who knows the product, can give you details on the item you purchase, and be treated respectfully.
Life is hundreds of transactions every day, and if you can't be engaged and participating and proud of what you do, you're just wasting your life and the other person's time. That's what life is. You can either do an attitude adjustment, and make the most of your life, or you can stay miserable and resentful. It's up to you. But think of this, you are selling seconds of your life for a wage, so you can buy things to enrich your life, give sustenance to your body, a roof over your head... make that transaction count. With the right attitude, you'll grow and rise through the ranks to better jobs, it's a stepping stone to something better, and along the way you're acquiring new skills and knowledge. Make those seconds of your life count
Yeah, let's see now, they get minimum wage or a little above that and the CEO is making 6 figures. So who loves their job more?
for 11 dollars per hour 🤣
@@ch17667 or 8 figures for the CEO.
Tough! Work your way UP, have goals, and THEN, you can whine about your job! Try going to school to get a CAREER!
I’m so glad that the video commentator told us everything that was about to happen, in a voiceover over the audio of the scene that’s about to happen, before showing us the actual scene(with original audio)…. Not..
LMFAO - Boston Market lady must have been incredible at her job...
What this show taught me is don't trust anyone at work, keep to yourself as much as possible.
Oh yea. Its everyone for them self these days. The less people know, the better
Exactly what you should expect doing. Until you can figure the environment out. Keep a good majority of your thoughts to yourself. Trust no one.
Exactly me me me backstabbers
Complete and utter facts my friend🎉 and especially stay away from retail and grocery
Especially if you smoke marijuana with customers!!
Don’t say that when you’re training someone!!
What "Ronnie" had to say about his customers is one thing; how he actually treated them is another. If he hates Corporate, that's one thing; if he follows what Corporate dictates, that's another.
Happily, Ronnie is now working for the CSA
Same. Unlike the second girl, Ronnie followed standards. I get that supervisors set the tone, but way I see it he was being honest and open with a new coworker, setting their expectations.
Need more context, too. Ronnie explains they have to do something “because corporate gets mad otherwise,” but we’re *never shown what the task is*; for all I know, coporate is exaggerating, but the task is edited out so I can’t judge.
I agree. Ronnie know where as bad as what they’re trying to portray him as. The guy doesn’t like his job. That’s not a reason to sack him. He may not like customers but if he follows the guidelines, why are they giving him a hard time?
Here's a surprise: no one cares about the business more than the person running it. You can't expect someone making minimum wage to put as much into the job as the CEO. I bet if those employees made more money, they would care more.
This entire show was fake and the employees were paid actors . How gullible are you ?
Every manager is like this.
Like, like, and you know like, because like, you know? 😂🤣😂 That's today's version of *"Man"* all to often !!!!
That Hooter’s manager should’ve been FIRED, not verbally reprimanded. I promise you that man will never change 🤬
Using a position of power to Humiliate young women, thats psychopath behaviour, I'd feel uncomfortable with him on the premises never mind in charge.
He should be blacklisted from all industries
Right? Who would lie to their boss? 😂
@@MadMalMan He needs to lose 100lbs so women find him attractive and he can stop taking out his frustration on them.
@@MadMalMan BETA LOL.
Big props to the cameraman for being undetected the whoooole time
Lol
lmao
Both of them.
There’s no way
Well they usually say something like they're filming a show about someone changing jobs or whatever.
You love the camera angles can’t believe the dude did not see it
The moment he opened his mouth, I was like "oh,okay I see the problem"
It’s funny, how the CEO, who is in a disguise, pretending to be a trainee, feels betrayed by one of her employees that she is fooling
🤣😂
good point
I love how out of touch with the working class the executive class are. Pure comedy gold watching these sociopaths.
It's because the vast majority of them have never worked in hospitality or retail. They come fresh out of college/university get a nice well paying head office job and need to come up with ways to justify they're high pay for relatively low value to the company (which usually entails stupid, extremely inefficient ways to make the guys in the trenches jobs that much harder for no realistic benefit (the law of diminishing returns)). I'm a chef and I can say with first hand experience that working for a big chain company is just shit compared to working in a small independently ran business, where you get to see the owner every day, feel appreciated and at least have a say in how things are ran
😂
Trust me, a lot of high ranking people are working even more than their employees. My friend is a manager at a cleaning company and he's taking calls after hours and doing paperwork until late into the night sometimes.
@@Andrei-cp5jr Exactly, there is more physical stress for low level labor, but way more mental stress for management level, a lot of people turn down management positions because of that
Except for the Hooters Manager. Dude was a straight pig treating those girls that way. He got off on making them eat beans on a plate with their faces. Sickening.
ronnie is just every retail worker lmao
These people really believe their minimum wage employees are going to be juiced to show up and serve people.
When you get paid like you don’t mean much to a company, you don’t tend to act like the company means much to you. Just how the world works.
That’s how you stay poor. Poor attitudes and blaming others instead of learning how business works and solving problems. You are making your problem of low wages everyone’s problem instead of taking responsibility for yourself and learning how to be valuable.
Be quiet. Wages can change everything about your attitude for your job
All but one company I’ve worked for meant nothing to me, the one company I worked for that meant a LITTLE to me was a small one I worked for Pre Navy, the Navy, while I get paid very little, it is not a company and means everything to me
Literally 80% of workers for these big ass companies hate their job and customers , but still do their job and don’t show this frustration to the customers. so unfair
probably bcuz they smoke weed
Yeah it is ridiculous when you think these CEO assholes are rolling around in a life of luxury then have the nerve to come down to the bottom and bitch. How's about doing the job for months or years then offer some input on what it's like. I'm sure employees don't want to be miserable and working for not even a living wage. Maybe you know, have one less private jet and pay employees more and they will care.
Increase labor pay. You would be surprised of the production quality you get from employees.
@@gladeloy3341 Virgin
@@sharkdeepwater8 agreed. I would put more effort and care if I was paid a decent wage rather than minimum
"I don't work for you."
- Famous last words
Growing up is siding with most of these employees.
This is why you feel out your coworkers BEFORE telling them all the fun secrets about yourself. 🤣
or just work and don't treat coworkers like if they're friends
No doubt. Do people actually divulge this much information with a new employee.
Where I work, you can't say anything to anyone. You never know who's going to back stab you.
Really realistic on how Ronnie got sent home basically for not liking the customers but the guy who literally mistreated all of the Hooters girls just had to apologize ..
The bosses love their customers, their employees aren't people to them.