Troubleshooting Dell XPS That Doesn't Turn On - LFC

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  • เผยแพร่เมื่อ 24 พ.ย. 2024

ความคิดเห็น • 320

  • @stinkytoy
    @stinkytoy ปีที่แล้ว +5

    Thank you SO MUCH! My laptop showed no signs of life, but with the help of your video, I checked the voltages and resistances, reinserted my ram, and unplugged my cmos battery for a bit...and it lives! At least, it now gives me an amber/white blinky code that says i need to replace the cmos battery entirely. But i will now be able to buy one and install it no problemo!
    Thanks again 😊

  • @AlexKiraly
    @AlexKiraly 3 ปีที่แล้ว +5

    Thank you SO MUCH! I've replaced the battery from 56 Wh to 87 Wh, and my 9550 would not turn on anymore. Neither would it with the old battery. I came across a forum post linking your channel and I thought to myself, "finally the solution". This is the first time I actually had one of these weird issues that was solved with a bios reset. I did not remove the video connector, instead i propped the mobo at 90 degrees and removed the battey, waited around 5 minutes and put it back. Reconnected the power adapter like yours, and the power light did come on. After connecting the battery too, the charging LED was blinking three times orange and one time white. Held the power button down for a quick reset, did that a few times. Third time it came right up and everything has been fine since (this was 2 minutes ago though). Many thanks!

  • @sangra4l
    @sangra4l 3 ปีที่แล้ว +3

    You’ve mad a sad man very happy. My XPS 15 9550 was past warranty and from dell they told me that the problem was a fried motherboard and they weren’t producing any more of those parts.
    After only 4 years i was prepearing to trow my 2000 dollars machine in the trash but your fix brought it back to life. Thank you very much from Italy

  • @stevemercure902
    @stevemercure902 4 ปีที่แล้ว +9

    I've been repairing computers as a career for many years now. My best guess goes right along with you, that it was removing the battery from the BIOS chip that cleared some kind of corruption. I have seen a laptop or two fail where simply reseating the memory chips also returned the system to life, but not that often. Thanks for an enjoyable video.

  • @GreySkullification
    @GreySkullification ปีที่แล้ว +5

    Just fixed a Dell XPS 15 9560 with no power thanks to your video. You have the best video out there. I can share the pictures but it seems the cmos battery cables were too loosely installed and had actually wriggled out unplugging it. A board screw was actually crushing one of these cables to the point it nearly severed it. After patching that wire and making sure the wires were more neatly tucked underneath the board assembly - it boots up perfectly. Thank you Adamant!

    • @andrew_koala2974
      @andrew_koala2974 5 หลายเดือนก่อน

      What is the difference between Dell and DELL ?
      Make sure you understand the question before answering
      Read the question a couple of times before you answer
      Then explain the difference between APPLE and Apple
      AIR FORCE and Air Force
      NAVY and Navy
      ARMY and Army
      Start writing your essay explaining the difference in meaning.
      That is your homework for this week

  • @AlvarodeJuanRodriguez
    @AlvarodeJuanRodriguez 10 หลายเดือนก่อน +2

    you're a life saver my friend. I've had my dell xps 16 9560 with this problem, jus sitting in the shelve, for about 4 months. Today i decided to send it to a repair shop, but first, i wanted to look it up on the internet. Found your video i decided to try and do the bios reset and now i have a working computer again. thank you so much.

  • @igaleib
    @igaleib 4 ปีที่แล้ว +134

    A giant ship engine failed. The ship’s owners tried one expert after another, but none of them could figure but how to fix the engine.
    Then they brought in an old man who had been fixing ships since he was a young. the old man immediately went to work.
    Two of the ship’s owners were watching, hoping he would know what to do. After looking things over, the old man pulled out a small hammer. He gently tapped something. Instantly, the engine lurched into life. He carefully put his hammer away. The engine was fixed!
    A week later, the owners received a bill from the old man for $10,000.
    “What?!” the owners exclaimed. “He hardly did anything, ask him to send us an itemized bill !”
    The man sent a bill that read:
    Tapping with a hammer………………….. $ 2.00
    Knowing where to tap…………………….. $ 9,998.00
    Effort is important, but knowing where to make an effort makes all the difference!

    • @riccardosacchetti
      @riccardosacchetti 4 ปีที่แล้ว +1

      So true!

    • @Buffalobob7701
      @Buffalobob7701 4 ปีที่แล้ว

      @How Not To lol

    • @fwingebritson
      @fwingebritson 4 ปีที่แล้ว

      @mister kluge Me too, and it was $1,000.

    • @v1ncend
      @v1ncend 4 ปีที่แล้ว +5

      sound like fuc##ing facebook stories like but on YT

    • @angelizqn
      @angelizqn 4 ปีที่แล้ว +1

      Oh that was epic.

  • @TheRedStorm99
    @TheRedStorm99 4 หลายเดือนก่อน +1

    THANK YOU SO MUCH, IT WORKED!!! My Dell XPS 15 9550 of 8 years suddenly won't boot up. I thought it was dead but then found your tutorial and followed it. Now my laptop is back to normal. THANK YOU!!!

  • @RavenAUS
    @RavenAUS 2 ปีที่แล้ว +6

    Mate you are a life saver! I had this exact issue. I followed this breakdown/troubleshoot video and the laptop was brought back from the dead. Amazing! Thank you.

  • @lenniegodber7805
    @lenniegodber7805 4 ปีที่แล้ว +11

    “This is why it’s worth just fiddling with stuff”
    Moto for life that one

  • @BeauBeauRivage
    @BeauBeauRivage 8 หลายเดือนก่อน +1

    Where are them women that always say us men are to proud to ask for directions because this almost senior watched play by play and you were dead on the money my friend. I also like the fact that I didn’t have to pause and maybe rewind because the people that normally do these type of videos are so comfortable doing it just speed right through it. You speed was just right. Thank you so much for the directions and saving someone a pile of money on a new laptop.

    • @andrew_koala2974
      @andrew_koala2974 5 หลายเดือนก่อน

      It is time you learned the ddifference between to too and two
      then learn the difference between Fore and Four
      its and it's
      Your yaw and you are
      That is your homework for this week
      There is more to come - jusst soo ypou can be on the
      same level as my youngest students age 8 - who are
      academically more advanced than you..
      seriously - they are way ahead of you.
      The solution for you is to undertake an advanced reading program.
      Secondly learn how to format text and use paragraphs.
      A maximum of 73 characters per line - and do not place dots
      at the end of a numerical value - unless the dot represents a
      decimal point..
      And when you are reading and looking at anything - be sure
      to pay attention to detail.
      Just begin with that knowledge for now
      Good luck and good bye

  • @lemccoy
    @lemccoy 2 ปีที่แล้ว +2

    Just had to do the same. I only disconnected enough to lift the motherboard up about 90 degrees and pull the cmos plug. Left for 10 mins, put back together. Had to do the 30 second power button hold as well. Then reset time in bios and disabled sleep mode in bios. Windows 10 started up then locked and slept, I guess it failed in the middle of that process. Power button again and it seems to be back to normal. Many thanks!

  • @yanxinfeng7727
    @yanxinfeng7727 10 หลายเดือนก่อน +1

    I was just about to spend possibly some hundreds of bucks to have someone fix it for me… After watching this I was still skeptical that by merely reassembling stuff you can solve the problem. Nonetheless since the warranty of my device had already expired there is no harm in giving it a shot myself, and it works! Thanks you so much for the instructions!

  • @MrMojolinux
    @MrMojolinux 4 ปีที่แล้ว +1

    I once brought back to life an Asus (Desktop) system by removing the CMOS battery. The thing is, this removal did NOT work immediately like yours. (Yes, I tried several times, battery in and out following procedure)
    I was convinced I was going to scrap the MB after trying everything I could think of to get the thing to fire up.
    NO JOY, so I pulled the battery (I'm cheap), thinking this MB is going in the trash. Next day I decided to give it one more chance, and put the battery back in fired it up, and Wha La !!! The dang thing came to life! I could NOT have been any more surprised (or happy) than I was. This "fix" was something you never forget

  • @dash8brj
    @dash8brj 4 ปีที่แล้ว +8

    Sometimes just removing a ram module, starting the computer, then shutting it off and putting the ram module back saves having to remove the board to find the cmos battery on Dells. Changing the amount of system ram will often force the bios into a "soft reset" - doesn't reset all the settings, but enough to kick the laptop back into life.

  • @danielsaturnino5715
    @danielsaturnino5715 4 ปีที่แล้ว +27

    I like shorting the bios battery conector for a sure reset.

    • @grimgar8573
      @grimgar8573 4 ปีที่แล้ว +1

      Me i like wrecking the laptops lol

    • @ACOnetwork
      @ACOnetwork 3 ปีที่แล้ว

      @@grimgar8573 😂🤣

  • @fanaticveedio9756
    @fanaticveedio9756 2 หลายเดือนก่อน

    Just wanted to keep this video alive and current. Laptop had the same issue you shared on your video (no power). I followed your video and experienced the exact same fixed for my laptop. Thanks for your video!!!!

  •  4 ปีที่แล้ว +27

    I've run into a couple of notebooks that looked stone dead like this one, and removing the CMOS battery also fixed whatever was wrong with them. I wish it were that easy most of the time 😁

    • @Kara_Kay_Eschel
      @Kara_Kay_Eschel 4 ปีที่แล้ว +5

      My laptop I had upgraded the bios firmware and it would not boot. All I had to do was remove the battery and CMOS battery, with the power cable out, and it was able to boot again.

    • @HuntersMoon78
      @HuntersMoon78 4 ปีที่แล้ว +4

      I've had a couple of Toshiba's that were fixed using the battery method.

  • @kalpeshjogi5551
    @kalpeshjogi5551 3 ปีที่แล้ว

    Exact same problem. No power, no response. I followed same set of steps. Disassembled everything, put everything back together and hurray it started working. I think it required cmos reset, which was achieved by disconnecting the cmos battery(coin cell battery), keeping it disconnected for few mins and connecting again.
    After putting everything back together, it started receiving power, but it was showing amber and white light sequence on the front indicating memory problem. I inserted RAM modules one by one and then it all started working. Thank you so much.

  • @geekjit215
    @geekjit215 4 ปีที่แล้ว +33

    Whenever I find these sort of issues like the laptop comes back after a CMOS reset, I always update the BIOS. Those errors are almost all the time due to bugs in the BIOS which the manufacturers often state as "fixed system does not intermittently start".

    • @PCSolutionMcallen
      @PCSolutionMcallen 4 ปีที่แล้ว +3

      i always do the same 👍🏻

    • @jason-budney7624
      @jason-budney7624 4 ปีที่แล้ว +9

      Defiantly a good idea to at least check for a BIOS update, then for shiggles, I would run Memtest to make sure the RAM is working properly

    • @thingshappen9199
      @thingshappen9199 4 ปีที่แล้ว +1

      Does anyone know where i can order that tape we see in every laptop mother board? You can see it at 1:10 located right above the power connector.

    • @geekjit215
      @geekjit215 4 ปีที่แล้ว +6

      @@thingshappen9199 Those are known as kapton tapes. Those are tapes designed to withstand high temperatures without losing adhesion. You can find them on Amazon.

    • @PCSolutionMcallen
      @PCSolutionMcallen 4 ปีที่แล้ว +1

      Things Happen kepton tape

  • @Youtube_kontot
    @Youtube_kontot 4 ปีที่แล้ว +53

    Everyone watching Sorin from Electronics repair school was screaming "Rest the BIOS!" :)

    • @BlackFoxInc
      @BlackFoxInc 4 ปีที่แล้ว +3

      I seldom agree with a pandemic... But yeah... Spot on...

    • @sydmichel
      @sydmichel 4 ปีที่แล้ว +5

      Sorin is the master but i think adam prefers Lois Rosman's teachings.

    • @Youtube_kontot
      @Youtube_kontot 4 ปีที่แล้ว +20

      Louis Rossman - 1% fixing computers 99% talking crap

    • @karuppanllc9675
      @karuppanllc9675 4 ปีที่แล้ว +2

      sydmichel sorin is ( was ) or anyway experienced. Rossman is master in mac book only

    • @peterking2886
      @peterking2886 4 ปีที่แล้ว +2

      No, everybody was not screaming only you probably . Sorin is OK but boring.....most of his fixing is peppered with irrelevant rants .

  • @patricktan8122
    @patricktan8122 3 หลายเดือนก่อน +1

    Thanks for cutting to the chase in the description. Still had to watch a few times but we're back. It's too bad I won't be buying my first MacBook.

  • @evelyn-ic1qw
    @evelyn-ic1qw 5 วันที่ผ่านมา

    Another human with another bricked Dell XPS 15 who was able to fix it thanks to your video!! It was indeed the CMOS/BIOS battery removal that did the trick - in the process I ruined the speaker cable (oops, I thought the whole white part lifts off), and threaded the stupid display cable bracket screw (I ended up leaving the display cable attached and was very careful with the motherboard when taking out the BIOS battery). Luckily the headphone port still works!
    I guess as amateurs it's expected to have some casualties... if this was a newer laptop I definitely would have taken it to an IT house, but for an old backup laptop it was fun to explore and fix!!!
    My laptop is still on it's last legs, being from 2016, the battery is basically dead and the whole thing is sssllllloooowww...I wonder how much second-hand XPS computer parts would go for...!

  • @martellanetflix1095
    @martellanetflix1095 2 ปีที่แล้ว

    Omg thank you so much!!! Just saved me $160 and a trip to the repair shop. Laptop wouldn't turn on or charge properly. Resetting the BIOS worked for me.

  • @ajitdebphotography
    @ajitdebphotography 2 ปีที่แล้ว

    Thank you so much. Watching this gave me the idea to disconnect the CMOS battery, and after waiting a few minutes and reassembling mine, it booted up after 3 tries!

  • @jamesdias5888
    @jamesdias5888 4 ปีที่แล้ว +1

    Good show, and timely too. I'll be working on my Dell notebook soon with an up greade soon. Like the way you talk explaining every thing as you go. Jim from USA.

  • @boedillard8807
    @boedillard8807 3 ปีที่แล้ว +1

    Thanks so much for the video - the bios battery removal and reinstall got me to the point that the power button lit again. I press the power button and the light goes on for a few seconds and off again. I've tried 1 stick of memory, reversing them, making sure they are clean, removing the HD, putting it back in - still just the power button for a few seconds and then it goes off. I've also done this with just a battery, no battery - same issue.

    • @phi517
      @phi517 9 หลายเดือนก่อน

      I'm having the same issue as you. were you ever able to figure it out to get it to boot up?

  • @DanielNavas1
    @DanielNavas1 4 ปีที่แล้ว +6

    Already at 70k subs. I think I found out about you when you were in the mid 20ks. That was just a couple months ago. Thats awesome

    • @YTMikeGames
      @YTMikeGames 4 ปีที่แล้ว +1

      Hes a great youtuber :)

    • @deminybs
      @deminybs 4 ปีที่แล้ว

      hell yeah 🤟 , I've linked to this channel for quite a few peeps in the last few months 😂😂
      and guarantee I'm not the only one to do so

  • @karuppanllc9675
    @karuppanllc9675 4 ปีที่แล้ว +1

    Fix is fix
    Thank you for the video
    We want more this like basic things thank you for all the great support

  • @nefanja
    @nefanja 2 ปีที่แล้ว

    Thank you. Spilled a tea on my XPS 9570 and it didn't boot after drying. Taking out bios battery and power cycling helped

  • @labvia
    @labvia 4 หลายเดือนก่อน +1

    Just fixed my xps 15! All voltages and symptoms were the same! Thanks a lot

  • @shonecse
    @shonecse 4 ปีที่แล้ว +4

    Same as wife's Dell, no power took out ram, wifi card and cpu put it all back together and as above it came back on and has worked fine for the last 2 years

    • @jamescollins6085
      @jamescollins6085 4 ปีที่แล้ว +1

      These Dell laptops can be very hit or miss, but the good ones seem to go on for years.

    • @marcellipovsky8222
      @marcellipovsky8222 4 ปีที่แล้ว

      @@jamescollins6085 This statement is valid for all brands. Either you get a good piece or a bad one. As often proved, it takes only one bad Cap to bring the machine down to knees.

    • @jamescollins6085
      @jamescollins6085 4 ปีที่แล้ว

      @@marcellipovsky8222 This is true. However, Dell machines can be especially unreliable. I've seen a case of somebody having their XPS motherboard replaced three times in a 2 year warranty period. This could have been the fault of the user, though. As this is an unusually high failure rate.

  • @dosgos
    @dosgos 4 ปีที่แล้ว +6

    We have seen a few Dell XPS 15 laptops fail due to poorly seated RAM. Simply removing and reseating the RAM is the fix. Sometimes a RAM module dies so try some combo of them. Less common fix is removing the cmos battery, which is also more painful.

    • @diesel5355
      @diesel5355 ปีที่แล้ว

      Experiencing this now - is it an indicator ram will need to be replaced?

  • @goattw3lve12
    @goattw3lve12 4 ปีที่แล้ว +10

    I found myself telling you it came on out loud when you were screwing the motherboard back in and couldn't see the screen. Lol.

    • @gigsim7115
      @gigsim7115 4 ปีที่แล้ว

      I did the same thing

  • @SUB-Entertainment
    @SUB-Entertainment 3 ปีที่แล้ว +1

    Sir I fixed mine after watching this video. God bless you!!!!

  • @cajogos
    @cajogos 9 หลายเดือนก่อน

    Thank you for this! The CMOS battery was the same issue I had! The video gave me confidence to tear down more of it.

  • @Adrian_Finn
    @Adrian_Finn 4 ปีที่แล้ว +10

    I think Sorin on " Electronics repair school" channel would of described this as a stuck bios, fixed by pulling the CMOS battery. He also shorts the positive and negative terminals of the CMOS battery connector on the motherboard after he removes the battery to complete the reset rather than leaving it for a few minutes...much quicker!

    • @marcellipovsky8222
      @marcellipovsky8222 4 ปีที่แล้ว +1

      Yup, he call it "stuck start-up chip".
      I had a Toshiba Portege once, which did not boot. I did all the reset things, but it did not help. I haven't had the knowledge I do now thanks to Grant, Sorin and Northridge Fix. So the laptop was left on the shelf to to look at later. I've reconnected it after about 3-4 months later and what happened? It booted just fine. I only had to set up the BIOS.
      Till today, the laptop is working just fine.
      Other case in another Toshiba laptop (also portege, but newer) was a batery not charging problem. I thought the battery got dead so I bought a replacement.
      After a week, the client started to complain about the battery life, so I opened the laptop again. Guess what happened. The battery got swollen and I had to return it. For the sake of testing I still had the old battery so I reconnected it and guess what, it started charging! It did charge up to 70% of its original capacity. bare in mind that the battery was about 2-3 years old.
      Till today (a year or more later) the laptop and the battery work just fine. (with the expected battery capacity degradation)

    • @MAYAPOGS
      @MAYAPOGS 4 ปีที่แล้ว +3

      sorin is a legend..

  • @1998Tread
    @1998Tread 7 หลายเดือนก่อน +1

    Followed everything this guy said and it fixed my dell XPS, thanks a lot!

  • @mdc1802
    @mdc1802 ปีที่แล้ว

    Thanks for the vid mate. I watched this yesterday (after I ordered a new power port) & my laptop started working again. Put it back together & it worked for a while then died again so I unplugged the battery and just run it off the power adaptor. It still shuts down now and then but I managed to transfer my files to a hard drive. It's only 2 years old so it's pretty disappointing. It's a good laptop, fast & powerful, when it's working and the keys aren't breaking. Won't be buying a Dell again, but they all have their faults I spose.

  • @CaniceTang
    @CaniceTang 2 ปีที่แล้ว

    I have a same model laptop with same problem. Tried all other methods but no luck except the one required removing the CMOS battery. Your video and result gave me confidence to give it a try. The first attempt didn't work (might not wait for long enough). Then I tried again with a lot of patient. Do you know what, it came back ON!!! Thank you so much for sharing this video. Very appreciate!

  • @gwanghochoi1127
    @gwanghochoi1127 2 ปีที่แล้ว

    It worked for my xps 15 9550 sitting on my cabinet for one year. Thank you very much!

  • @Tlion2102
    @Tlion2102 3 ปีที่แล้ว +1

    Fixed this by removing the CMOS, it was more work than I wanted but I was real close of sending it back to Dell...

    • @rominapradosmaffia
      @rominapradosmaffia 6 หลายเดือนก่อน

      Did this fix the issue for ever?

  • @djkaos.mp3
    @djkaos.mp3 4 ปีที่แล้ว +1

    Binge watching Adam fixing and troubleshooting is fun and relaxing! Haha
    Had a similar experience with a "broken" laptop screen : it suddenly just worked but I still replaced it and kept the "broken" one as a spare. 🤷‍♂️

  • @gigsim7115
    @gigsim7115 4 ปีที่แล้ว +3

    Shooting in the dark with Adamant IT? anytime

  • @toriwen2844
    @toriwen2844 4 ปีที่แล้ว

    This video was very helpfull. I have an XPS 15 and it did just the same thing, plus the battery was dead. Removing the cmos battery did the job, laptop is running, kid is happy.

  • @jahknowstar4714
    @jahknowstar4714 4 ปีที่แล้ว +1

    i will not miss any class on Adamant TH-cam channel

  • @marcelhh2101
    @marcelhh2101 4 ปีที่แล้ว +1

    Ram modules sometimes buildup static for some reason. I worked at a company where we build 100ds machines and we had some time machines that didn’t power on, where we only re-seated the ram modules and it worked 95% of the dead machine issues. It was probably something in the machines that caused it.

  • @killaCAM511
    @killaCAM511 ปีที่แล้ว

    The disassembly and reassembly worked like a charm for me! Thanks!

  • @kokalz1
    @kokalz1 3 ปีที่แล้ว +2

    So happy I found your video, saved my laptop!!

  • @pablocugli
    @pablocugli 6 หลายเดือนก่อน

    Hi there! Thanks for this video. I've just fixed my XPS 9560, I did exactly the same than you. Clearly the issue was that little battery. Thank you!

  • @TheMoeP
    @TheMoeP 4 ปีที่แล้ว +8

    *Messing around with the motherboard *
    *Laptop turns on *
    I'll still charge for this repair 😂

    • @shiftctrlhack
      @shiftctrlhack 4 ปีที่แล้ว +5

      Yep his time costs something. I charge at least 100 for basic repairs and have a 2 month warranty. Hopefully he updates the Bios if the reset is what fixed it.

    • @bazahaza
      @bazahaza 4 ปีที่แล้ว +3

      @@shiftctrlhack what currency is that. £100 for basic repair sounds too steep.

    • @Adamant_IT
      @Adamant_IT  4 ปีที่แล้ว +8

      Depends where he is as well. If you're in the middle of London, I wouldn't be surprised.
      I'm in a rural area, so going-rates are a lot less in these parts.

    • @TheMoeP
      @TheMoeP 4 ปีที่แล้ว +1

      @@Adamant_IT that's true, you charge for your knowledge either way and the price seems reasonable, I'm an electronics graduate and I love your channel, I've learned some really cool stuff 👌

    • @dnakatomiuk
      @dnakatomiuk 4 ปีที่แล้ว +3

      I used to charge £50 and I'm in East Yorkshire and I also give 2 months warranty as well, so if it has an issue I go to fix it for free. Yet I've the last 20 years I've fixed a pc or laptop I've not had one call back or it break from anything I've done. Usually I'll get a call back and they've done something like install software or damaged it by dropping something

  • @DarkGT
    @DarkGT 4 ปีที่แล้ว +2

    If you can't remove the battery or you don't know how, there are reset combo buttons per laptop that you need to hold for a few seconds to make it work. Most of the time it involve holding the power button +some key for 30 sec.

    • @JohnnyVee007
      @JohnnyVee007 ปีที่แล้ว

      Does anyone know what the combo is for this laptop? (I've got a 2018 dell xps)

  • @rufusaa
    @rufusaa 4 ปีที่แล้ว +1

    havent watched for a while, I remember I watched loads of this back in July before I built my first pc and I was having loads of heart attacks because I was paranoid about I just not working, I did actually learn something useful, about the battery for the bios. Which i did have to remove cause I put xmp on the ram and it didnt like it. Saved my butt

  • @MrSmitty007j
    @MrSmitty007j 4 ปีที่แล้ว

    I watched another video where they took the fans and heatsink out to pull the cmos battery I'm glad I found this video. I'm gonna try replacing the cmos right now.

  • @nebulonv6015
    @nebulonv6015 2 ปีที่แล้ว

    Hello sir! I had the exact same problem - and I followed your video from start to finish, and voila - laptop came alive again! :) Thanks ever so much. You saved my butt!

  • @LucasSaturn
    @LucasSaturn 2 ปีที่แล้ว

    This video is very lucky. Laptop wasn't installing Windows or finding the bootable USB, so I reset the BIOS and the laptop stopped booting. Tried everything, nothing... but found this video, repeated those actions and it suddenly worked.

  • @NEWNATURE777
    @NEWNATURE777 3 ปีที่แล้ว

    Great! Lesson learned, always start with simple steps first, disconnect RAM & battery first, reconnect everything back, done 😃

  • @ElektroTechNL
    @ElektroTechNL 4 ปีที่แล้ว +2

    We call this a frozen bios. Also short the pins from the battery next time. It was not the ram for sure a frozen bios.

    • @nogodsofficial
      @nogodsofficial 3 ปีที่แล้ว

      How do you short the pins bud?

  • @seireiart
    @seireiart 4 ปีที่แล้ว +2

    Relatable.
    I find it kinda necessary to do some sort of fiddling when things like this happen. And oftentimes, resitting a RAM stick or CMOS battery or some loose cable fixes the issue :pp

    • @charlesturner897
      @charlesturner897 ปีที่แล้ว +1

      What are you doing here? This is the place I least expected to see you outside of twitter

    • @seireiart
      @seireiart ปีที่แล้ว +1

      @@charlesturner897 Well... I can't blame you 😆.
      This is because I have an interest toward computers and stuff like that, I just don't talk about it much on Twitter 😅

    • @charlesturner897
      @charlesturner897 ปีที่แล้ว

      @@seireiart I saw that you had a laptop die on you last year, now I'm sat trying to fix my laptop and you're here again

    • @seireiart
      @seireiart ปีที่แล้ว +1

      @@charlesturner897 Well, be prepared, you'll see more and more around here XDD

  • @Icecodes
    @Icecodes 3 ปีที่แล้ว +4

    This Dell XPS is the most temperamental laptop I have ever experienced.

    • @sybsygstgstsgysg5330
      @sybsygstgstsgysg5330 2 ปีที่แล้ว

      True dat. I have one I don’t use for extended periods of time, and when I plug it up it acts like something major went wrong. Unplug it for 2 seconds then plug it back up and it’ll act like nothing ever happened

  • @betobsbf
    @betobsbf 3 ปีที่แล้ว +1

    I usually call this kind of fixing "the release of evil spirits trapped in the circuit"

  • @16vladott16
    @16vladott16 ปีที่แล้ว

    Thank you very much for help! I had the exact same issue on my Dell XPS 15 9560 and it worked and solved the issue😍

  • @TheOldRogue
    @TheOldRogue 4 ปีที่แล้ว +2

    'Frozen bios' quite regular on the newer type of laptops, seen plenty like this before.

  • @davidleeroth805
    @davidleeroth805 4 ปีที่แล้ว +8

    You should have test and change the bios battery.

  • @RAFAELDEMASI2009
    @RAFAELDEMASI2009 3 ปีที่แล้ว +1

    hey man, just passing by to thank you for this video! it sure saved me a lot of money and stress. thank you very much for that! and by the way, I loved that electric screw driver. sure am going to look for that

  • @Yureka-ox5jn
    @Yureka-ox5jn 4 ปีที่แล้ว

    I had the same issue on Dell INSPIRON 7000. I opened the back without knowing anything just replaced the cmos battery assuming it is more than 2.5+ years and that where I should start with troubleshooting :-) It worked.

  • @soulsprit4
    @soulsprit4 3 ปีที่แล้ว +1

    What is the cmos battery part no ?

  • @tony359
    @tony359 4 ปีที่แล้ว +2

    Thanks for the nice video! Then only thing I would have checked on top of what you did is the battery voltage.

  • @sixcoregamer9221
    @sixcoregamer9221 4 ปีที่แล้ว

    One year ago, I assembled a new PC. All new parts. Cheap motherboard.
    I press the power button. Nothing happens except a red light on the motherboard.
    I was panicking. Almost dissembled everything. But before that, I pushed down very hard on the ram.
    After that, it started fine. No more problems.

  • @Sorest2
    @Sorest2 4 ปีที่แล้ว

    This video is really interesting as an electrical engineering student. I kinda wish something was faulty in the motherboard so I could see how you would go about fixing it.

  • @Shankaporomous
    @Shankaporomous 4 ปีที่แล้ว +1

    This is one of those, lol, I have been building and repairing computers since 1995, yup that long lol anyways I had a few of those.
    My aproa h is different, I go straight to the battery, replace it, then move on to the ram , then the battery, and so on.
    But we all do things differently.
    I love this videos, I have such a bad luck soldering things that is my last resource lol
    Man we are old.. lol

  • @HuntersMoon78
    @HuntersMoon78 4 ปีที่แล้ว +1

    You've passed the 70K subs, nice.

  • @carminedimarco6499
    @carminedimarco6499 ปีที่แล้ว

    Thank you very much, I just had the exact same problem, I followed this video and it fixed it

  • @bellshooter
    @bellshooter 4 ปีที่แล้ว +1

    You've got to get lucky some time! I have a Toshiba laptop that had 'a broken hinge' when I took it apart both hinge mounts were totally broke, with the 2nd only held together by the case clips! Unfortunately the Satellite 650 is a lower shell mounted system , meaning a repair would require transplant of the mobo, all daughter boards and i/o to a new lower shell, not great for a positive outcome. Picked up a higher spec 2nd user newer laptop for £85 , better all round.

    • @switzzzz1
      @switzzzz1 4 ปีที่แล้ว

      Watch Sorin fix hinges on Electronic repair school using hot glue.

    • @bellshooter
      @bellshooter 4 ปีที่แล้ว

      @@switzzzz1 So janky and not a long term solution. New shell is cheap enought but not worth it to transfer all items to it.

  • @raulmorel1872
    @raulmorel1872 4 ปีที่แล้ว

    It's hard to know what happened to that laptop, could be the ram, could be the bios, nobody knows, lol. Good job my friend.

  • @AntonShmerkin
    @AntonShmerkin 8 หลายเดือนก่อน +1

    Hey, awesome stuff! I have a 9560 that I'm able to charge via the Thunderbolt port but not the 130W power jack. When I plug it in with he battery in, it won't charge, the battery drains - it's as though there's no power source at all and the laptop works off battery alone. And if I take out the battery with the power brick in, the laptop doesn't turn on at all. What do you think this could be?

  • @jimvalim1567
    @jimvalim1567 3 ปีที่แล้ว +1

    I didn't see you check the voltage on the cr2032 coin cell battery. They are 3 volt batteries and generally last 5 to 7 years. When their voltage drops below 3 volts, they don't have enough power to properly power the bios chip. Weird things start to happen, like boot issues and clock not keeping time correctly. It's always a good idea to check the easy stuff first. I think when you removed the battery, it reset the Bois.

  • @martyburgess341
    @martyburgess341 4 ปีที่แล้ว

    I like troubleshooting videos. Because it means almost anyone can do it :)

  • @JR-ze5ss
    @JR-ze5ss 4 ปีที่แล้ว

    Awesome. Thanks, I just followed what you showed us. Then, I was able to get my laptop back.

  • @rangersmith4652
    @rangersmith4652 4 ปีที่แล้ว

    On at least two occasions I've had a "no power up" PC start working again after I simply took it apart and reassembled it. In one case, I'm pretty sure a DIMM was not completely seated at first because I had a hard time getting it seated; the latch appeared to be closed but wasn't. On the second, I still have no idea what got healed when I put it all back together.

  • @sychedelix
    @sychedelix 10 หลายเดือนก่อน

    Sometimes it's perhaps just dust. When my computer didn't start, I used to clean up the ram and slots and it worked many times.

  • @ford1546
    @ford1546 4 ปีที่แล้ว +4

    Often it helps to reset the bios. That's the first thing you should do!

  • @hardies1
    @hardies1 4 ปีที่แล้ว

    One simple thing that you can try with a laptop that is acting like this is to disconnect the battery and the charge cord, Then press and hold the power button for 30 seconds. Release the power button and reconnect the battery and power supply. Then try powering up the system and see what happens. What this does is to drain all of the residual electricity from the components on the motherboard essentially resetting the board.

  • @dougler500
    @dougler500 4 ปีที่แล้ว +6

    Hey man, you mentioned you had poor luck with repairs today. Can you give an example of the sort of thing that stumps you? I'm curious because you seem very good at well rounded troubleshooting.

    • @Adamant_IT
      @Adamant_IT  4 ปีที่แล้ว +4

      Often silicone issues - failed PCH (chipset) or CPU is typically a dead-end, and reasonably common. Got a laptop on my bench that had a dead CPU. So I tracked down a replacement board on eBay, sold as working, and that was also dead-on-arrival, such are the risks of second-hand mobos. Understandably, the laptop is now in the "F this PoS, get it out the shop" pile, but it's already wasted half a day of my time that I won't get back.

    • @marcellipovsky8222
      @marcellipovsky8222 4 ปีที่แล้ว +1

      @@Adamant_IT No you did not waste your time! If you come across such problem in the future, you will know when to stop and not waste any more time. When you learn things and have success after a HARD repair/fix, those moments are the most rewarding. We need those negative ones too, as we learn from them. So, you have learned something.
      EDIT: I consider this way of "hands on" learning the best one.

  • @BelgianGurista
    @BelgianGurista 4 ปีที่แล้ว +1

    In the line of work I do, people pay £60 to £70 to 'the company', not me mind you, to have their TVs change source to like HDMI 1, to switch off airplane mode to get WiFi, to plug in a modem that has "fallen" out of the wall socket. Easy repairs give you a well deserved break from all the hard work. I don't mind it either.

    • @deminybs
      @deminybs 4 ปีที่แล้ว +1

      I feel ya!!
      factory direct sets the appliances for our main builder , and I almost always get an easy call couple times a week where they hooked up the dishwasher but didn't remove the knockout plug from garbage disposal and it gets jammed in side wall + makes horrendous noise 😂😂
      I'll show up , look in with a light to find the plug then use a pick tool to unjam it. BAM nice easy job,
      definitely makes the all day jobs on one thing more bearable

  • @KaldekBoch
    @KaldekBoch 3 ปีที่แล้ว

    I have an XPS 15 9550. Purchased new in 2016, suddenly would not boot. I half-traced it to the PCI-e bus because it would boot when all the devices were disconnected. It ended up coming back to life with new thermal paste (it was really dry) and some alcohol cleaning. No idea what else I did to fix it, but I will say that the NVMe drive did also fail and it needed a new drive. In my case though it would at least power on and holding the D key whilst turning on woul run the display debug.

  •  4 ปีที่แล้ว +4

    nooot fair, it's been like a month since I've got something easy like that, my last repair was a dead cpu :'(

    • @laboratorioassembler
      @laboratorioassembler 4 ปีที่แล้ว

      Yep... freezed pc are not interesting... better some sort of short circuit. :) btw this kind of issue can be easy solved without doing any video.

    •  4 ปีที่แล้ว +1

      @@laboratorioassembler nah dude, a video is a video, I think this case can be used to tell people that sometimes things are way easier than you think, its still a great video

  • @thebaldconvict
    @thebaldconvict 4 ปีที่แล้ว

    We have a Lenovo that does that, It has done it twice since we got it. Works great and then suddenly wont power on and appears dead.
    The fix on that machine is simply unplug the battery, plug it back in and off you go.

  • @simonlynch6800
    @simonlynch6800 2 ปีที่แล้ว

    Changing cMos battery worked the charm!!!

  • @internetsurvivor
    @internetsurvivor 4 ปีที่แล้ว +2

    I've had a couple laptops where taking the CMOS battery out fixed it.

  • @boyuanli7843
    @boyuanli7843 3 ปีที่แล้ว

    I had my XPS15 dead after 3 years of not using it. Reset the BIOS by removing battery fixes it just like the one in this vid. Thanks ;D

  • @cosmovsky
    @cosmovsky 2 ปีที่แล้ว

    bios battery is the answer; I also removed it and back in- it worked for a month longer; then it died for good. replaced bios battery and its still going (2 months later)

  • @Ben24-7
    @Ben24-7 4 ปีที่แล้ว

    At the end of the day it's your time they are paying for , and that's worth what ever you decide it is

  • @Yeknodathon
    @Yeknodathon 4 ปีที่แล้ว

    It was after watching these videos I sorted my own laptop no power problem (though in hindsight a pretty simple one).

  • @russelwijaya65
    @russelwijaya65 3 ปีที่แล้ว

    Heiii thank you for your work, I have same issues, but it fix now ❤❤❤

  • @galaxyexplorer5105
    @galaxyexplorer5105 4 ปีที่แล้ว

    Iam sure ur enjoying fixing electronics more than food ,money and women , ur my man🙏🙏

  • @dna2087
    @dna2087 14 วันที่ผ่านมา

    I will join other comments here: the CMOS battery temp removal FIXED my apparently bricked XPS 9550. I went on holidays for 3 weeks, came back and found a dead laptop. Tried removing the laptop battery, the RAM, the SSD, long pressed the power button: NOTHING. Battery SOC was 11V, so not completely dead, but wouldn't charge despite power to the MOBO:
    I removed the CMOS battery connector for 5 min, plugged it back in, and VOILA, suddenly the battery indicator worked (single led flashing for low battery, Vs NOTHING before that).
    Pieced everything back together carefully, had to re-edit the BIOS for AHCI in order to boot from the m2 SSD...
    THANK YOU SO MUCH

  • @DennisCrouse
    @DennisCrouse 4 ปีที่แล้ว

    You'll also note that the battery, upon firing back up, was completely dead. Typically the user lets the laptop die on battery power, then plugs in the charger and hits the power button. The laptop doesn't power on, so they panic and bring it in to a repair shop.
    In cases like these (Ultra-Book style laptops) I like to save myself some trouble by plugging them in for an hour or so, while I work on other things, before i ever try to diagnose it. about 1/2 the time the laptop just comes on. It seems that they are below a safety charged threshold, and to spite being On-AC, still refuse to start.

    • @Adamant_IT
      @Adamant_IT  4 ปีที่แล้ว +1

      Yea, there's a lot of milage in that. It's especially vexing with modern laptops not having clear Power On and Charging LEDs on them. Makes it very hard to know if it's turning on, or not responding, or what - especially now that a lot of laptops won't even fan-spin at power on.

  • @elizabethtorres6069
    @elizabethtorres6069 2 ปีที่แล้ว +1

    I had an Acer e1572 laptop, started with no problem.. I took it apart to reset the Bios, to find out this particular laptop had NO BIOS!
    Put it back together, and now the power light comes on, but it will not RESTART!

  • @Rusty_Gold85
    @Rusty_Gold85 4 ปีที่แล้ว

    No where near the same but it reminded me of Customer phone lines being locked or Looped i used to diagnose as a Tech . You call the number and you get busy signal . But as soon as you break the circuit anywhere between the premises, network and the Exchange frame it would free up . But it wasnt a phone not hanged up either . Know that prob . It seemed to happen to electric powered and battery back up cordless phones . There was a Fax machine with dialer and phone handset had the most of these troubles . But they wernt faulty . tested that . the good old days