Fix - Alienware Command Center Wont Change Fan Speed
ฝัง
- เผยแพร่เมื่อ 30 ก.ย. 2024
- This is just a video demonstrating a misunderstanding I had when trying to adjust the fan speeds on several Alienware pc's I have. The systems would heat up under heavy load, and the fans would not spin up adequately, and the result would be reduced/throttled performance.
My default is gone. Can't see anything except my games, stuck on Full Speed now lol
Prob an update broke things. Do a full uninstall of AWCC and OC Settings apps, restart the pc, and then try to install via this AWCC package installer. www.dell.com/support/home/en-us/drivers/driversdetails?driverid=x8t80&oscode=w2021&productcode=alienware-m18-r1-laptop
If you experience issues with the above installer, here's the full package installer. www.dell.com/support/home/en-us/drivers/driversdetails?driverid=d4x01&oscode=w2021&productcode=alienware-m18-r1-laptop
@John-Patrick McNown it will be an ongoing issue with Dells coding when it comes to Fusion and the Alienware control center. The issue is MS Dot NET Framework being updated. Which has controlled everything down to the custom RGB settings for AW laptops and desktops.
@@devingunther9352 Thank you for chiming in Devin. I haven't had my AW machines since about a month after I uploaded this video so i'm really just guessing at this point as to how broken things are now. I hope this helps others understand what's up.
Today i install ACC and in less than 2 minutes it went to full speed fan, y close de app and it continues, i restart the laptop and same issue, then i uninstall the ACC and the problem its gone, probably its something wrong with this program.
God I hate Alienware.
fix is at 6:50, though I did appreciate the commentary!
wish i read this first. skipping around like a hooker with one leg looking for it.... 9.5 minute video for a 15 second answer
@@dizzypop88 Yeah, sorry for the rant. I pinned Joey's comment in hopes that others saw it. I originally just posted this to send to something directly to Dell to bitch at em. I had no clue that 11k people were gonna listen to me drone on for almost 10 minutes.
@@jpmcnown1 I appreciated the rant. Dellienware shipped my pc with a generic Intel CPU cooler(over an AMD Ryzen 5 5600X) that drives the CPU to insane temps under load, case fans that sound like your version of a Bombardier attack airplane and a software suite that look great but is barely comprehensible. I've had to spend an extra 250$ on this build and wasted precious time due to Dellienware cheaping out on the CPU cooler and case fans. I got your back with a like and sub. Thanks for technically making this software work.
many thanks from g15 5511 users
@@kk-qu1zc Does it work on your Dell g15 laptop bro?
also in thermal profiles "balanced" "cool" and "quiet" dont speed up the fans even if the temp gets hot and it needs it.... only "full speed" and "performance" thats why you should allways run it on "performance"
Ugg. I was just about to start reinstalling.. you nailed it .. Dell get your act together! and thanks to you!
Thank you for taking the time to make this video, I searched everywhere on the internet for a fix and you're the only person who actually helped.
Thanks. I'm glad it helped. Sorry I went on a rant there taking forever to get to the point.
@@jpmcnown1 I loved the rant! Very relatable haha
Thanks a lot! It really helps with performance, and it adds to the realism of flight simulators!
honestly i really like the video the moment you opened up 0:05 being honest , Genuine person , with actual problem fixing. without sponsor that's amazing Sir .
The original youtuber! Some random guy just putting up info for others to benefit from. Just got an r10 for the kids and this helps explain why "selecting fan profiles" wasnt changing a thing. Thank you
Wow... I actually learned how to activate a profile.. I've had this R12 for about a year and never knew. Thank You Sir.
I have a M15 R6, and can´t select high performance mode for power supply at the alienware command center because it doesn´t appears anymore, does anyone knows how to solve this? thnks
Forgive me if this seems a patronizing suggestion. More than once, I've had to uninstall the AWCC and OC Controls apps, restart the pc, and reinstall both apps again, just to get the AWCC to even open.
OMG...This is fantastic. For what it's worth, the lil blue bar used to function as a toggle to select the different thermal profiles (i.e., you didn't have to go back to the Home Screen and select it there). I didn't realize this, and spent 12+ hours on the phone with Dell Support. They re-installed the OS, reinstalled the AW Command Center, decided it was the motherboard, so they sent a service tech to replace it. Then they replaced the hard drive. Then they had me send the computer to Dell where they replaced the Graphics card and the CPU. Then 2 more iterations of bios updates, reinstalls of the OS. Finally, they sent me a replacement PC, which of course, was doing exactly what your video described. Amazing that I went through all that for a 20-second fix. Hope your video saves everyone else from the trouble.
Oh yeah, Dell wanted to ship my pc off to "fix it", until I told em I have 4 computers all doing the same thing. Thank you
Alienware/DELL take note of this colossal failure alot of people dont know about this!!!!!
Wow, Could Dell/alien ware made it more difficult? What was wrong with the old look? Worked 100percent and easy as pie to use? Again Dell shows if its not broke try to screw it up more!
Once I got an Issue with the battery, I was playing the game and had no light so my battery ended, after that my battery was not charging mean it did show the battery, the charger plugin option but after hours and hours when i unplug my laptop blinks off no battery backup was restoring. and when I asked all this to dell and searched nothing happens Such a pathetic service or dumb IT support. and after getting tired I thought let's check inside and I broke some screws and when I saw the battery it was hard to remove. In short, I left that as it was to use it without battery backup then suddenly I found some option of fking emergency battery shutdown type thing which is an auto mechanism in this shet. The costly machine ever and there is no such tutorials live videos etc for this Alienware may be alien come down and help us. Sorry for my English ... and thank you for the video My profile works but on cool still cpu temp is above 95 so Finally after watching this video I made my mind to keep it always on full speed :D
If you click on the "paperclip" looking thing you can then chose the PROFILE and CLICK "OK" to activate
This command centre is not that great, but with your video i got it how i want it. The fans never turned on and it got really hot...
Good gameplay but bad fan dell I don't hate ya laptops or pc but fix ya fans and maybe they will become good
This is two years old but i want to say that even the updated version in 2023 is crap.
Thank you kindly.
The fans are not controlled ther,e, by accessing there you just edit them. To actually activate it and changing profile is from home
wow, these guys need to update this...I was like, why is it so unintuitive to make my fans go faster---why did i have to youtube it!!!
Your awsome ty, still so usefull. i rly like your opening and u get my likes
Fianlly someone explained it thank you so much
Hey, so this was absolutely the solution I needed. a solution that is BTW unavailable anywhere else, not even from Dell themselves, the lazy jerks. Now I just have to find a tutorial on the rest of these newer controls that have appeared and their functions (i.e. audio profiles and an equalizer as well now apparently). Anywhoozle. thank you for taking the time to make this, I know you did it as a service to humanity because you know what it's like being in the dark and facing these particular problems and not finding help, ANYWHERE. You've brightened the world a little more, friend.
@@AverageEveryDayLayman I clicked everything, everywhere, until the end of time and space.
amazing, Fixed mine thru this video
John, you are amazing. Thank you for making life better.
I'm having a different issue. My fans will never go quiet on my M15 R7. Fans never go under 50%, and if they spin up to 100% while gaming they stay that way even after quitting and nothing is running. I've updated everything and still an issue. This was an open box from BB and I'm outside of my return window. Im thinking it may be a hardware/sensor issue.
Sorry for the delayed response. Did this ever work itself out? Were the fan speeds at least responding to the perceived (presumably incorrect) temps?
hahaha THANKS A LOT m15 r6 here. can't imagine, this is so ... stupid !!! but its fine.
by mistake i activated performance mode with a G on home of command center. there were some short cuts. when hover mouse over the G on home, it says press G key to deactivate performance mode. WHAT IS THE G KEY ??? HELP PLEASE !!!
Man, I'm sorry, I'm not sure how to setup a keyboard macro/shortcut to change the thermal profile, unless you're maybe it's a hot key function on an external keyboard?
omg thanks... alienware sux smh...
My issue is controlling the clock on the CPU on my R8 w990K. Last year the command center would allow me to do that. After adding updates to Command Center I no longer can control the CPU clock. If anyone can update me please do. Going to DELL is ma waste of time anymore. Not the same Dell as 10 years ago.
I've not owned an Aurora with a K processor, but I know there's a setting in the Bios that appears greyed out on mine, that I assume would need to be enabled first to allow CPU clock control.
even when I set my temp curve lets say 90% at 70c, it just automatically goes to 100% fan speed anytime I use a custom curve. Its very irritating. Not to mention I can barely see the numbers on the graph
Alienware is trash my 2080ti died in 2 years because they used a “dell version” rtx which they stated as “fe” on their catalog, its the cheapest version of 2080ti in the market and i felt like ive been deceived by their brand. Cant fix the goddamn gpu and they wouldnt replace bcoz my warranty is out. Went and get a custom pc and ive never been happier
Yeah, in general I much prefer building a pc to my specific needs. I think a lot of us found ourselves in positions where these Alienware pre-built pc's were actually cheaper than trying to buy a 30 series gpu by itself from a sketchy scalper in a Walmart parking lot.
My alienware command center doesn't have any of these options. I can't see my temperatures and kind of have the opposite problem. Fan speed just goes from off to on full speed everyone 5 minutes. I'm on a R17.
Forgive me if you've already done this, but I would manually uninstall both the AWCC and OC Settings app, very importantly - update the BIOS of your PC, then reinstall both apps. I've seen where the install of the apps doesn't prompt for a restart, but it's imperative you do. That's really all I've got. Best of luck, I know it's a pain in the ass.
Thank you so much! 30 years of computers (desktops & servers) these consumer idiot-designed laptops are infuriating!
Right?! I gotta wonder who these companies are getting design ideas from, because those people aren't getting the mental help they need.
OK so I would like for my fans to activate whenever I start up again but when I’m not in a game I would like the fans to slow down/turn off how do I do that
So there is a way to create game specific profiles from the home screen in AWCC, but honesty I most often just leave it on a custom smooth line fan profile to crank the fan speed up proportionally as the temps go up. This way, if all I'm doing is surfing TH-cam, it's super quiet simply because the CPU and GPU aren't heating up.
@@jpmcnown1 so,what curve would you recommend? I don't want my cpu or gpu over 75 ever! The custom speeds are weird - I set to 35% speed - it goes around 42 - wth?! The gou fan seems to be doing the same :/ anyway, good thing I noticed! Jesus those were intense temps + overclock was on by default :/ it ran like crazy with almost 0 fans.
Pictures or numbers would be appreciated! Thanks
Hey....that helped. Thanks.
Holy fuck I've been trying to figure out why I can't get The fans to work for the last 4 fucking months Thank you so much for this video
Big help! thank you sir
Thanks for this video man!
Liked it a lot I have a brand new Alienware x17 and can't get it to play a game...it's a friggin gaming laptop
I know what you mean, I was doing all kinds of crazy $hit to keep em cool, and not throttle down.
long shot but when i put them in fullspeed mode ton of air comes out but then they calm down even though according to alienware command center they are at 100%
If you create a custom profile, and select "offset", and set it to 100%, then select that profile on the home screen, does it keep blasting at full speed?
I can only see Library and Fusion on top left and I can't access to the Thermal Control O_o
Hope this helps....I only ever saw such things happen when an update broke things. It is prob going to sound simple and ridiculous, but I would uninstall all AW apps, restart the pc, and then install the latest version of the Alienware Command Center and Overclock Settings apps. Also make sure all other drivers and BIOS are updated.
Here's the full package installer. www.dell.com/support/home/en-us/drivers/driversdetails?driverid=d4x01&oscode=w2021&productcode=alienware-m18-r1-laptop
Thank you, some random guy
This was so incredibly helpful, thank you so much.
my pc was overheating lets see if it worked
thank you! finally got the fans to speed up
Dude, you’re the best 👍🏼 Thanks!
Been having the same problem, gonna try this when I get home, hopefully all my stuff is properly updated, I just got my R10 last week and am loving it but have been wondering what was up with my fan situation after last night when it was running pretty warm playing some BF4 at 2K and 120hz trying to get better with WASD before 2042 drops
Sooooo dumb. Thanks man!
thanks buddy had this problem for years and you fixed it for me Awesome job helpful
hey man i have the alienware 15 r3 and the command center is not like yours it is older what can i do
From this link www.dell.com/support/home/en-us/product-support/product/alienware-m15-r4-laptop/drivers
Look for the latest Alienware Command Center AND Alienware OC Controls app. Both need to be installed. I recommend uninstalling the AWCC first, restart, then install the new versions. Hope this helps
you hit the little link chains between the "balanced" or "perfomance" ect. and the little green light that lights up when you click a profile, thats where you set the thermal profile you want. you didnt even click on it once!! lol :)
Thank you sir!
Thanks for making this video. I was asking the same questions as you did and why I didn't notice any changes. What you explained in this video is how it I got it to work. Thanks again !
hey man - thanks for putting this up. I just got an r12/ i9 11900kf liquid with a 3080 and was trying to fix the sound ("alienware" audio profile in ACC sounds like ass") and for some reason the fans all spun up to like 48% and stayed there even though I wasn't running anything. Clicked all over the damn thing - like you - thinking that the colored bar meant that is what was active.... and the thermal profile was even still set to "balanced" and auto. Rebooted the computer twice.... nothing fixed it.
For giggles while watching yourr video - I changed the thermal profile to performance, then changed it back to balanced - and the fans spun down. Okie doke! No idea what that was all about - or why me making a new audio profile would have triggered all that nonsense - but whatever!
Anyhow - your video got me understanding how this thing behaves and how counter-intuitive the menus are, and I was able to escape the wind tunnel. So - thanks for posting this up, and the extra tour demonstrating alienware's stupidity when it comes to UIs.
-Enjoying the silence.
It works! Thanks John
mine turns on when i switch it back and forth. the problem its coming back to slow mode. its so stupid
Thank you so much
thank you so much dude
Thank you so much
What happened to me the other day on my R12 were 2 things: I went to download intel XTU and it wouldnt open, then I happened to do the required bios update. All around the same time, I went back to command center/fusion and then my CPU and RAM overviews were no longer showing. All I see now is only GPU overview. Any idea?
Apologies, I'm not near the pc's atm, but if memory serves, I think I recall a setting it the bios that needs to be checked to allow the fans to be controlled from apps outside the bios. I wonder if the bios update switched that around on ya.
@@jpmcnown1 does that mean in the bios I need to set it to OC1? i think is the setting. Just talking off the top of my head. Also not at the desktop atm. thanks.
Finally. Best explanation thanks!
thanks a lot man
thank you
I turned my R11 on with the case opened, and realized that the fans it was controlling was for the RTX GPU fans, while the top and front fan remained spinning at low idle rpms.
Oh yeah, and those case fans "can" move a ton of air... If it's setup within the app. Did this long rant of a video help you to get the front and top fans cranked up?
@@jpmcnown1 Yes, it was actually helpful. I manage to crank up the actual intake fans, instead of the GPU fans. However the CPU temp overview isnt being read by alienware OC, but thats probably another. My PC is scheduled to be sent in for repairs again. It frequently shuts off when launching a game. It seems that its common on these Aurora PCs. However, the PC had never utilized the fans 100% before. I never figured out the stupid alienware OC app.
Thank you!
THANK YOU !
The new update has NO HOME TAB AND IT NO LONGER SPEEDS UP THE FANS. wtf...
Ita been a bit since I had these AW machines, but if I remember, there was a time when an update broke it, but uninstalling both AWCC and the OC Settings app, rebooting and reinstalling both apps again corrected it. Fingers crossed they didn't F the app up more.
@@jpmcnown1 well I ended up having to set the speed for each game so basically of its a low load game it will be ok but something more heavy it just runs pretty much at the maximum of the curve. Great tutorial btw, I always used the home screen setting but the update changed it, and I can't seem to roll it back. Can't find the old drivers anymore. I'll probs do a whole new build in oct, but it really is a good machine, guys with new rigs are complaining and I'm running an i7 9700 with no issues. Too bad the Devs are not doing a good job on that app. Thanks again, the video made a difference for me that's for sure.
Thank you for explaining this program. I have a Dell G7 with the Alienware software. There is no help, no explanation, so I am grateful for you sharing how this works.
Thank you
bruh u saved my alienware laptop, huge thanks man, seems like dell shat on Alienware users
I feel your frustration. I almost made a different TH-cam video with some Tannerite strapped to the side of em.
Thank you sooooo much. This stupid interface is ridiculous to have to toggle back and forth.
I can't Thank You enough! Great tutorial... and now I can run my computer cooler and more efficient!
Thanks for this video. Had given up on a solution. To add, once you activate the new profile you can change the settings in the fusion panel and any change will reflect instantly and will not have to flip back and forth to the main menu.
King.
Owner of a Alienware M15 R5 and this sucker needs fan control.
I'm a retired software engineer who had actual usability experts working for me. I'd have fired the developers who came up with that UI.
Thanks a lot for posting this video. Maybe the fired coder can help the game company who developed "Clue" as they'd surely stump most players. No developer is supposed to be proud when they can turn to their buddy and say try to figure this one out!
Yeah, it's clearly not intuitive when one needs to open the Help file. In this case though, the help file is equally useless.
Life saver. Bought my m15 r4 3070 last May. Now it keeps crashing the Laptop i found out that all default thermal profiles arent working. Non of them turns on both CPU and GPU fans.
Hey man I know this is a really new comment on a old video but if you see this I can't find anywhere is the curve speed or the the thing that looks like a fan moving that constantly moves on the overlay is that saying my fan is working and that's the speed at which it's working at I can't figure it out
So... the problem like you mentioned is a none intuitive UI. Nice app design bad UX.
FYI don't use out of the performance settings make your own straight from the bat and it provide a less confusing experience.
Thank you so much!!!! been scratching my head on this for far too long.
fixed my issue!
Does it work with MSI laptops?
My understanding is that the Alienware Command Center is specifically intended for use with Alienware hardware. Frankly, I MSI has to have made something better than this app. Afterburner for example.
You are a genius, thank you so much for making this video
Thank you so much for taking your time doing this, 2 years after this video and Alienware Command Center still makes this quite difficult to understand.
Every time I see a new comment on this video, I think "damn, Alienware/Dell still haven't addressed this"
Brilliant, just perfect. Activating the profile on the home screen was what I was missing. Still relevant information!
THANK YOU. I'VE BEEN TROUBLESHOOTING THIS FOR 4 DAYS!!!
I feel your pain, glad this could bring some relief. Shits bananas.
Great video thank you wanted to upgrade my sons computer Alienware aurora r10 I seen a lot of people upgrading fans so I told my son to play a couple games to see how hot it got, went up to 94 Celsius don’t know much about computers so I searched safe pc temp came at 70 to 80 Celsius is good ,so then I was playing around.with temp settings I couldn’t figure it out. Seen your video made it so easy thank you again ❤
Thank you very much man! it worked for me!! its incredible that I was not able to find a fix similar to yours in Alienware, nor Dell, nor NVidia, nor Windows websites. And I do appreciate your genuine intention to help and not be yet another monetizing youtuber. God bless!!
I'm still holding out hope that one day this video will be irrelevant, but it's not looking like they care to address these misunderstandings.
good fix but jeez dude get to the point...
I agree, I should have started with the solution, and rant later if at all. I didn't really think it out.
The bottom part doesn't even show up on my laptop at first glance because my laptops so small, very unintuitive system, this vid was a great help thanks.
Cpu up to 70-75°C just with chrome ..... wtf -_- ! I up to 85-90° when i play o_o ! its dangerous !
It took me days to figure this out. I couldn't find this info anywhere. I'm have the same prob with a corsair mouse setup. Very similar situation. Anyway, Thanks for posting this vid...... Also, don't let AW command center install Nvidia software. Download yourself, straight from Nvidia. For some reason, AW overclocked everything, locked the settings and shot my temps up by 40 deg F at idle.
Thanks. You should time-label the video in specific parts to skip it to the important parts. What if someone needs to get this done really quick?
The software for anything that companies make are so bad they are the complete opposite of user friendly they make good products but not good software
Note to self: Don't forget to change thermal profile on the AWCC homepage. Thanks!!!
Thank you for posting this video. You are right, the Alienware Control Center is NOT intuitive at all... are you listening developers... probably not. Thanks again, cheers.
Thanks, very helpful.
Glad it was helpful!
Man, i love you, thanks a lot!!!
Glad it helped!
That’s weird I learned to change it by clicking the chain icon to the right of the thermal profiles, and then clicking on the desktop icon, and hit ok. You found another way to do it I had no idea about!
I agree, It is not (gasp) user friendly. Also my take is as a "Command center" it does not give as much information on all the temps as I might want. Thanks for the video!
I used to build my own PC's and the R11 is the first pre-built I have had in 25 years. Overall I like it but the bios seems really wonky. I have seen LOTS of people know know more than me about computers (Especially the Alienware) and I see LOTS of them say if it is working do not update bios because it seems to trigger problems