Pov Customer service Escalations be like... Playing the recording back!

[@welshpete12]

Wouldn't be lovely if your supervisor was like this in real life !

[@galu060]

Mine is ❤ best work I've ever had

[@25PDHarmon]

Mine is. Pretty good stuff

[@lisaisabell5024]

😂😂😂😂
"Let's listen together. "

[@theantipope4354]

As someone who's been both a tech support person & a service manager, BEAUTIFUL! That is how to deal with those (rare) shitbags.

[@KhayJayArt]

A supervisor would never do this. They'd take the customer's side 😂

[@lillievalentine8800]

Nope. My job mirrors Veronica's and I support my team if the customer is aggressive and rude.

[@uneven_grooves]

Barf!!! Too real!!!!!!

[@EichKC]

I would get people like this once in a while when I worked help desk jobs. Ugh!

[@authorified89]

I have done customer service for years and never have I transfered a customer to a senior or manager, since they have other stuff to do. Im was being payed to do the calling, not them.
Also, I was usually in the right so in the rare case I got a complaint on my name, I usually get a pat on the back for doing my job correctly when they reviewed how I handled the situation. That's how it's supposed to go.

[@rynogames6268]

The customer is rarely right in my experience.

[@skytest7286]

Customer is always right... in matter of taste, whoever cut the quote to justify treating people like shiit... deserves a fked up kind of Oscar... 97% of the people I know haven't heard the original quote

[@EmotionalDamage9]

Karen's love playing the victim

[@anisialee904]

I love it here 😂

[@MegaGinia]

Perfect.😂

[@gasmanoav]

Be, wait for it… Nice.

[@ehenyor]

Wait... Did Veronica get promoted to running Escalations.

[@jordanyeager9220]

Damn! Lol😂

[@ChrisLichowicz]

If only in real life!

[@jwatt247]

Lol