How To Handle Sales Objections With The "3 F's" Method
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- เผยแพร่เมื่อ 16 ก.ค. 2019
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When a prospect gives you resistance and objections in the sales conversation, how do you respond? Do you fight back by pushing features and benefits? If you do, there’s a good chance you’re leaving a lot of money on the table. In this video, Dan shows you how to handle sales objections with the 3 F’s method. So watch this video now to put an end to embarrassing objections.
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This video is about How To Handle Sales Objections With The "3 F's" Method
• How To Handle Sales Ob...
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Love this. I will be using this. Wish you released this yesterday but I have a few more prospects to talk with this week so I'll use it then. Thank you!!
Dan Lok that this can be applied to every damn objection throughout the sales process.
Hi Dan, My biggest take away is you are willing to deceive the public in order to gain money and/or status by plagiaring exact lessons I learned nearly 20yrs. ago. thinking that a 20y/o lesson someone else made can be taken without anyone knowing because it is old and the views are young Please learn from this and cite your sources
This especially applies to my field being a dentist. I get a myriad of objections from cost, time, and anxiety. (Eg)
“Doc, why is your treatment so expensive?”
“I completely understand your concern with costs.”
“Many patients in your position felt the same way”
“What I found that the patients that postpone their care end up having their treatment get even MORE expensive over time because dental problem only get worse and costlier as we wait.”
Thanks.
Learn not to give up and try little more think little more than others , make it habit ..close more sales
When you receive a lot of resistance, do redirection:
1. Feel: empathy, I understand how you feel, I can see where you are coming from, I understand your concern
2. Felt: others felt the same way, I used to believe the same thing, other customers shared the same concern
3. Found: but here is what I have found, here is what I realized... When I tried the right vitamin, I felt better, my immune system is stronger, etc.
Yes, but the third step should not be about what YOU think. You should relate what OTHERS have come to realize. This keeps the continuity with step 2.
Tnx
- Objections are the best opportunities to close the sale, it's the first concrete proof of real interest in a meeting.
Thanks for this awesome video Sifu !
This is very true. Worry more when no questions are asked
Can you expound on this? I don't quite understand how an objection is the first proof of real interest in a meeting?
This is a great technique, my advice is not to use it so blatantly though, as anyone who has had any sales training will see through it. Great advice regarding the redirection, leading prospects away from their objection is very useful. One of the biggest things you need as a person in sales is being genuine, believe also in what you are selling. Then nothing they say will stop you from getting the message across.
I sold tools door to door in 44 states, in over a thousand citys towns suburbs... over 27 years!
Starting when I was 17.
It was strictly commission, with no appointments.
My distributor always told me it's not a sprint, it's a marathon!
I had to learn how to pace my self through out the day!
35 stops a day was a good # in and out of companies, speaking with the owners.
I also trained a lot of people in my life. Wound up becoming associate distributor of the year. 2005
I enjoy your videos a lot, even though I'm out of the field now!
Great video Sir! 👍
Don’t go defensive, instead, show empathy and that you actually care when applying the 3Fs concept. Thank you Sifu Dan!
You're a great teacher and motivator Dan. Thanks 😊👍
Those tips are great! They fall perfectly with my current opportunities. Thank you for sharing knowledge, Sifu!
Im in the direct sales industry and we use over 50 principles every day such as 3fs, 3rs, Air, fugies and so on! In sales you have to be adaptable and systematic.
The 3 F's Feel, Felt and Found are objection redirection methods borrowed from the principles commonly practiced in martial arts such as Hop Kiddo(Feel) Empathy with proper use of tonality is to sales what blocking is to an opponent in martial arts(Ying) (Felt) is to Sales what grabbing is to martial arts.(Found) is to sales what using an opponents momentum against them is in martial arts.(Yang). Much Respect.
Thank you sifu...this is a useful advice and thanks for your prowess of making a helpful content☺😊🙏
Holly molly. This is exactly what I needed! ❤️❤️
Great video, and great tip from Sifu, I'm implementing tomorrow as I have booked a call with a prospect. Thanks Sifu.
Dan lok, your videos are amazing, they're different from other videos on sales
This video provided so much value Im eager to put this into practice!
Feel felt found...so simple ....yet so powerful 🙏
I did this with door to door sales every time I got an objection before getting the customer committed. Sure, it doesnt work 100% of the time, but this method is very effective in making the customer feel like you are working together with them and wanting the best for them in their eyes.
This video is worth like gold! Thank you!
I'm 16, attended training, made notes... In winter 2020 I'll be in the HTC family. :)
That's awesome to hear Bhaskar! I am a graduate of Sifu Dan's HTC mentorship. If you have any questions I would be happy to help you. What trainings have you been able to attend?
wow very valuable info Dan. Thanks Again!
Thanks for the tips dan lok . really appreciate it !
I became a top performer by watching your videos, this is real.
Every time I was this, it just keeps getting better.
So amazingly helpful! Thank you, sir!
I havent been here for a longer time but i have been able to make some changes in life and gaining something useful in BUSINESS
Dan is just straight up GENIUS! DAMN
M y biggest takeaway from your video is dont resist the objections, instead show emphaty and use feel, felt, found or 3F METHOD. thanks Sifu!!
Always listening & doing from Nigeria
Fantastic job guys!
Interesting insights, Dan. Thanks!
This video was excellent very well explained.
your smart as hell im going to use this thank you
Thanks Dan!
Awesome breakdown Dan!
Beautiful video, smart words
Thanks Sir, i love your teachings, when ever i watch your videos my desire of becoming professional salesperson goes up and also my closing ratio goes up.
Ali, I recently transitioned to be in Sales, tough but fulfilling. DM me on Instagram @lisyhuang24 if you have any questions, I'm also one of Dan's students
@@lisyhuang3221 hi I'm a sales person and I need some information can you help me ????
Thanks dan, you’re the best!
By handling properly the objections and resistance using and applying the techniques you shared you become a winner as you got your prospect with your convincing words.
Like you said, don't need to fight , resist or argue with your prospect to make him listen to you but with the right words to say to and respond to their objections. Just have a conversation and keep yourself cool. That's my take away !!
Thank u so much....really helpful.
Thank you!!
Great method!
Interesting concept Dan. Let's give it a shot!
fantastic thank you for this
Nice video, thanks 👍
Haha, this reminds me of when I used to do Residential sales. I was taught this overturn of negative as well 3 others that we used basically for every negative.
Which ones are they specifically
Awesome Video!
Very Useful .
Feel felt found very good approach
great info
Bravo Dan!
I can really see how important communication skills are important when talking to clients or even other people around us. SIFU you look and sound tired in this one but you still kept your promise - Integrity -... God bless🙏 thanks again
Brilliant!
thanks sifu.. i can use this method as a product consultant or salesman..
Great video Sifu
that was very good!
Thanks!
This is great. Now I know I'm going to make more sales
EXCELLENT 👍
Hey Dan great content
Can you please guide about testimonials or previous work objection when you do not have previous work because you are just starting out.
Feel, felt, found.
IN/ON Control wherever and whatever and whenever you are.
thanks!
At 5:28 that's me!!! I am so thankful to have found you Sifu. If anyone has any questions about HTC. I dont mind talking about it feel free to message me.
Nice beard
Also what is HTC dont mind me im just a high schooler whos curious in all this
Thank you Sifu
Hi! Dan, I'm from Pakistan. I wanna be like you. Yeah, it is bit hard for me. But desire comes true if we stick to it. Whenever, I'm depressed, my level of motivation becomes higher n higher. I want to work like you as you are my ideal personality, your every single word is in my mind.
This could easily be used as a template for cold emails!
You are awesome
THANK YOU SIFU
I like the previous text fonts and animations. It looks more rich and professional than a playful idea. I appreciate the idea for a change, but if you don't mind please maintain the richness and professionalism.
You are the best ❤️🌹👍
watching here from philippines. I am also a salesman👌😇
Mindblowing ✋😍😱
Ty
Hi @danluck you really made my night. I just started as a sales advisor and I am starting on the floor next week. I just want to learn how to close and handle objection
listening your useful suggestions from italy, thnak you very much good job!!!
The graphics you used before are better and are more "High-Ticket" and they feel more rich.
Just an opinion for the Great Mr. Dan Lok.
Please make a video on how to manage college and business together
Dan sold me on taking vitamins
I like this one
Hey! That's Ryan "All Ways In All Ways" sitting next you. ♥
Yup! Dan filmed a video with him here: th-cam.com/video/kcJ2_WUYEc8/w-d-xo.html
Dan...you are awesome...I am in B2B sales...in some conveyor accessories company in india....here purchaser are very much eager to go for lowest one buy....and user can't also Insist them to buy any particular product of their choice.....only price is the factor here....how to handle this type of customers? Pls help with your magic
Good 👍
Honestly I need some vitamins now...damn he’s good haha
LOLLLLL
Feal Felt Found!!!!
Can you tell about direct selling...nd net work industry
Feel. Felt. Found. 😎
Feel Felt Found technique 👍
*My idol*
What about the AIR technique.acknowledge isolate and respond
This is awesome! I'm so happy I saw this concise method, more please!
3 Fs sounds good. But maybe too blatant for some customers that have had training experience. I like to use a method very similar and if I get a second objection, i also like to use another method of redirection. This is in the form of a question where I ask why they feel against the suggestion, and that's where you can again redirect for another solution to the problem they have just given you.
I work in a tech company for selling portable audio, smartphones, HiFi, and computers :)
Too much resistance means you havent questioned well enough. Ask better questions . Funnel questions better and a close becomes almost a self close by the prospect amd or using an assumptive close .
Interesting
What's your favourite sales book? Share with me in the comments!
Very informative video, thumb up and go implement.
I have learnt many new things and i also saw Ryan Serhant sitting in your Bentley 😀
Am i right? 🤨
Learned this in timeshare sales lol
Came to know that i was already using it without even knowing it.
It's because you understand the concept of Psychology.It doesn't really need to be learnt
I feel that I cant make more money,
I am sure others felt the same,
you know what I found HTC !!!👌👍
*Dan I understand how you feel, a small TH-camr has little to offer, that's how 327 other people felt as well, but what what I found is people who subscribe are happier and enjoy life more than those who dont* 💪
@@officialWWM I'm the king of typos no one can tache that frum me
@@jayfroneman thanks💪