We watched probably 50 videos. This was the first one that talked about checking the buttons to see if the light came on. BINGO! one side of the panel was dead and that's why we couldn't reprogram the keypad. Say what you will about the gloves and safety glasses, this guy helped!!!
This is the second video I watched and the first one that fixed the problem. Some of the buttons didn't work, unbeknownst to me. This video had me step through all the numbers to see which didn't work. Good choice. Thanks very much.
1:11 before you get to the instructions. Why do all youtubers feel a need to put intro music and talk a mile before getting to the point. We've already had to watch an ad or 2 before we clicked on your video. Please, in the future...JUST THE FACTS M'AM
Gloves and goggles are appropriate ppe for handling batteries with potential corrosion or ruptures from being used in external applications where heat and cold are an issue. Suit yourself if you don’t want to use them, but a professional should recommend them.
Nice video - i took mine apart and cleaned the contacts which helps too. Thats what I was hoping you were going to demonstrate instead of just buying a whole new unit. Better to take the unit inside and in a dark area where you can see the keys light up too. I am all about safety too but there is absolutely nothing in this video that requires gloves or eyewear for safety. Thanks for posting
@@portagepete1 - I’m a no glove guy. I’m a no mask guy now too. Nothing is more annoying than seeing people that are obsessive about gloves when working on their car. The only thing more annoying is seeing someone walk down the street by themselves with their mask on. I mean seriously when is this gonna end?
Hi, Todd! My keypad started working sporadically a few days ago. This morning when it didn't work, I used my garage door app on my phone to close and open the door. When I closed the door with the app, I noticed that the opener unit on the ceiling of the garage beeped for a few seconds and the light flashed during the beeping, and then the door closed. Any ideas on what all that means? BTW, thank you for your easy-to-follow instructions!
Kind of an off question. But, will my Chamberlian wall keypad (940EV-P2) open my Liftmaster 81602 garage door during a power outage? The garage opener has a battery back up installed - but wasn't too sure if or how the keypad and the opener will work together in the event of a power outage? Any help would be greatly appreciated as I cannot find any info regarding this...
Hi Todd, I recently replaced the battery in my liftmaster and now when the garage door is open and I hit the "Enter" button, it no longer closes unless I type the code in first. I know before replacing the battery I could just hit the "Enter" button and the garage door would close. Do you happen to know how to resolve this? Thanks!
Leigh M. I have experienced the same thing on my keypad. I replaced the batteries and it will no longer close when hitting the enter button alone. Sometimes I had to hit it twice and it would close, no code needed. Now if I open the door by the keypad, and when the keypad is still flashing it will close just by hitting enter. But once the keypad stops flashing it no longer works by just hitting enter. I see there has been no responses on a fix or an reason why this did it. If you gotten a response any other way please let us know. Thank You in advance.
I have the same problem, I can’t close the door without punching in the code. Sometimes I have to press the close button 2 sometimes 3 times after punching in the code before it will close.
I have a question. We changed the code on our keypad for a craftsman opener and now the remotes won’t work unless very close up and the keypad won’t hold a code. You put a new code in and it works for a minute then it doesn’t work What could be the issue?? Thank u
All my buttons light up the pad. I can close using the enter button. But it will no longer open using the 4 digit code. I tried programming a new code, the unit accepted it but still won’t open. Any ideas?
Todd my Chamberline key pad only works to put the garage door down but doesn't work to open it. I put a new battery. Nothing seems to make a difference. Any ideas
Thank you for the video. While testing the keys on the keypad, all the numbers, * and # buttons light up the keypad as expected. However, the 'Enter' button does not light up the keypad, does it mean I need to replace the keypad? or is does the Enter button not light up the keypad?
This adds up to "how to change a battery" plus "how to push some buttons to see if they light up." I'm pretty sure most people already know this. Plus "how to remove the keypad from the wall and add a new one." (Unscrew it behind the battery and slide it upward off the second screw. See how easy this is?) Honestly, how many people can't do these simple things? Here's a question you don't address which seems much more important: If my battery is fine because all the buttons light up, and if the garage door works just fine, BUT it no longer works from the keypad, what else might be wrong? It's probably in the electronics inside the keypad, isn't it? See? I knew I'd stump you with an actual hard question. Next week: How to change a light bulb for those scared of light bulbs.
Quick question, for mine the battery was replaced very recently (and checked), the keypad also lights up at least for every number of the code, and yet it still will not open the garage. Is there anything else I could check it try to attempt to fix it? Portable garage openers do work if that adds anything
I’m going through the same thing. It’s so strange. Remote works just fine, but it will not open with the keypad. Wth? No one seems to have an answer for this. So strange & incredibly annoying, as we only have one remote!
Thanks for the video. it helped me figure out that my code I have been using was no longer working because a couple of the numbers were not lighting up. I changed my code using numbers that did light up and it works now.
Thanks for the video!! I have looked and looked and found nothing on the problem I am having .. I changed the battery but keypad will not work -- I hit a button and rather than backlit I get blinking red Led's -- I am clueless on what happened -- I rarely use it -- Is it in a locked mode? Somehow got disabled or a code changed? No matter what I press -- Red Led's -- Did it just go bad and need to be replaced? Thanks for your advice, and great job on the video!
Hi, my garage door keypad is not working .when I put on the any key, the light is flashing. Also, every time when I open the door with any other garage remote control unit first, it will works, But every time when I come home, the garage door keypad doesn't work.
I discovered that one of my battery wires had come loose from the circuit board. The only way to get to the circuit board is to take the back off. That's the hard part. I used a thin blade and worked my way around the back until the back pops off. I don't think the back is supposed to ever come off but it's possible. I then soldered the loose wire to the circuit board, reassembled and all is well now. You need patience to do what I did. It's a PITA
Peter - same happened to ours. As you indicated, getting the back off was challenging -- thanks for the suggestion and tip about using a thin blade -- took me several minutes but I eventually released the back and found the red wire disconnected. Also found corrosion on the board and cleaned with CRC electrical cleaner and soldered on red wire. Our keypad was pretty beat up by Hurricane Ian.
The dead buttons was the fix on this. Keypad had two dead numbers. No other video's mentioned this fix. Thank you so much. You saved me $90 to buy a replacement
Hey there we’ve had our garage pad for a few years but we’re actually struggling with taking the keypad OFF to change the battery. Any tips on how to do that? No amount of pressure or thumb power is enabling us to take off the cap as easily as it’s showing in the video 😅 please help! I’m looking at the video at 2:22
I think there is something inside the motor keeping it from receiving the code the light will not flash on the motor after entering the code but the remotes work great and the sensors are lined up! what can I look for inside the motor to make it accept the key code? THanks
@@johngeyer5941 Yes the $1 plastic glasses to protect yourself from a 100lb garage door that isn't going to fall down just screams "something positive"
Hey Todd! Appreciate this amazing video! One of the buttons on my keypad wasn’t working so we just used a different combination and it WORKED!!! 🎉 Thank you!!! 🙏🏾
At the beginning of your video you said you would also show us how to fix a keypad that is not closing the garage door. My new keypad is programmed and opens the door, but does not close it. The sensors are aligned and the other remotes and hardwire controls do close the door.
Hello sir Maybe you can help me My garage door control opener and wall opener work well My pad is the only one that doesn’t work Replaced the battery but all it does is lights around the numbers don’t turn on at times and other times they just keep blinking Any idea? Maybe I need to replace the pad itself Thanks in advance
I just replaced a craftsman door opener with a chamberlin. I have a craftsman 315 keypad (year 2013) that works perfectly but I can't get it to do anything with the chamberlain. Are they not cross compatible?
My key pad wasn't lighting up at all. I removed the battery and reinstalled the same battery and it worked again... for a little while then stopped lighting up again. This time I flipped the battery so it lays on the its other side and now it keeps working!
all the buttons activated the lights but on a hunch I just changed the code using different numbers than before and all works fine now. thanks for the tip.
Great video but I need the video on changing the code on the pinpad. It worked the first time I changed it and then the next day it wasn't working anymore. So how do I clear it and start fresh?
Thanks for the video. My keypad close function by just hitting ENTER stopped working. I have to type in my code to close it. I held 1 & 9 until the lights blink (4 blinks to deactivate the close function, 2 blinks to activate) and still did not reset or fix. Any suggestions?
Ohio alert:. These damn things don't work in cold weather, or especially in our always lovely March - April. So I added some grade 2 insulation and installed a polymer seal to prevent....wait, what? jk, we moved to Florida.
I have a brand new keypad and brand new battery. It only works if i remove it from the house and get really close to the opener, inside the garage. Any ideas?
I suspected it was my battery, but I wanted to watch a fix-it video just in case I’m glad I did because you had mentioned after changing the battery test the keypad to make sure that it lights up and while the old battery was still good, the keypad was not lighting up so after changing the battery, everything worked fine so that was a good instructional tip to make sure that the keypad lights up after you change out the battery. So while the old battery was still had some charge, it wasn’t enough to activate the keyboard or the remote sensor so changing out the battery fixed my issue.
Came home from and event this afternoon, and the keypad would not work. Borrowed a brand new battery from my neighbor still no go. After multiple attempts door finally opened. I found this video and immediately discovered on my keypad The zero button did not work. Changed my pin and all is well. Thanks for the fix! Saved me $40 for a new one.
I saved $79 + tax because I didn't need to buy a new key pad. Problem was a dead number key. I cleaned the unit and reprogrammed with a new 4 digit code. Works like new! Thanks.
On my not sure what it is I program the key pad n working normally for a few days then stop working I had to reveal it again then working but repeat it self the whole unit is new . My option is try new battery n see what do u think ?
Neither keypad (there are two), nor the remote are working. They worked this morning (went up and down) but 10 hours later, the door went up but not back down. The keypad is powered, lights, etc., and remote, all have new batteries. There are a million videos about what to do if the keypad blinks 10 times. But after putting in the code (to go back down), it flashes very quickly, then slows down and flashes as described many places everywhere but it blinks like 30 times. The sensor eyes are clear but on one the light is green, but not steady. The other, there’s a plug so I don’t know where to look for the light - because of the plug, it’s not where the light on the other side is. I don’t know if it’s a sensor problem, though, because when the code is entered, the door doesn’t make a sound or attempt to come down at all. In the past, the door has come down, and gone back up but that I was able to fix by clearing ice off the ledge on the bottom of the door, etc. I can’t see how that would be a problem when the door won’t budge. Help!!!
We watched probably 50 videos. This was the first one that talked about checking the buttons to see if the light came on. BINGO! one side of the panel was dead and that's why we couldn't reprogram the keypad.
Say what you will about the gloves and safety glasses, this guy helped!!!
Forgot hard hat
This is the second video I watched and the first one that fixed the problem. Some of the buttons didn't work, unbeknownst to me. This video had me step through all the numbers to see which didn't work. Good choice. Thanks very much.
thank you! easy fix, duh, needed new battery. but i would not have known this had i not found this video!!!
Demostration was easy to understand and directions worked to replace the battery. Thank you!
Squeak, I don't think you need gloves or safety glasses to replace the battery on your keypad.
Thank you! Your keypad number check is what did the trick. One of the numbers wasn't lighting up. Problem solved!
Thanks for watching, I am glad the video was helpful!
3:10 keypad button check is what helped me figure out what was wrong. Thank you
Thanks for watching, I am glad the video helped!
1:11 before you get to the instructions. Why do all youtubers feel a need to put intro music and talk a mile before getting to the point. We've already had to watch an ad or 2 before we clicked on your video. Please, in the future...JUST THE FACTS M'AM
wonderful video. thanks you7 saved me $100, You told me how to check which keys were not working......turns out all of them except for 4
Gloves and goggles are appropriate ppe for handling batteries with potential corrosion or ruptures from being used in external applications where heat and cold are an issue. Suit yourself if you don’t want to use them, but a professional should recommend them.
Nice video - i took mine apart and cleaned the contacts which helps too. Thats what I was hoping you were going to demonstrate instead of just buying a whole new unit. Better to take the unit inside and in a dark area where you can see the keys light up too.
I am all about safety too but there is absolutely nothing in this video that requires gloves or eyewear for safety. Thanks for posting
Your right he looks like he's ready to clean a public toilet or something.
@@portagepete1 - I’m a no glove guy. I’m a no mask guy now too. Nothing is more annoying than seeing people that are obsessive about gloves when working on their car. The only thing more annoying is seeing someone walk down the street by themselves with their mask on. I mean seriously when is this gonna end?
Hi, Todd! My keypad started working sporadically a few days ago. This morning when it didn't work, I used my garage door app on my phone to close and open the door. When I closed the door with the app, I noticed that the opener unit on the ceiling of the garage beeped for a few seconds and the light flashed during the beeping, and then the door closed. Any ideas on what all that means? BTW, thank you for your easy-to-follow instructions!
Kind of an off question. But, will my Chamberlian wall keypad (940EV-P2) open my Liftmaster 81602 garage door during a power outage? The garage opener has a battery back up installed - but wasn't too sure if or how the keypad and the opener will work together in the event of a power outage? Any help would be greatly appreciated as I cannot find any info regarding this...
How can we find the pin code? A new keypad comes with a pin? How can i make it read with the door?
Very helpful, thanks!
I need to know how to replace a broken red wire. Can it be done??
Hi Todd, I recently replaced the battery in my liftmaster and now when the garage door is open and I hit the "Enter" button, it no longer closes unless I type the code in first. I know before replacing the battery I could just hit the "Enter" button and the garage door would close. Do you happen to know how to resolve this? Thanks!
Leigh M. I have experienced the same thing on my keypad. I replaced the batteries and it will no longer close when hitting the enter button alone. Sometimes I had to hit it twice and it would close, no code needed. Now if I open the door by the keypad, and when the keypad is still flashing it will close just by hitting enter. But once the keypad stops flashing it no longer works by just hitting enter. I see there has been no responses on a fix or an reason why this did it. If you gotten a response any other way please let us know. Thank You in advance.
I have the same problem, I can’t close the door without punching in the code. Sometimes I have to press the close button 2 sometimes 3 times after punching in the code before it will close.
did you all ever figure out what causes this issue?
Is it possible your using a different model number keypad (style)than the one you replaced?
I learned that I must wear safety glasses and gloves to change the battery!!! Wow.
😅
😂
lol. I actually got out my hazmat suit just in case.🤣
😂😂😂😂😂
I have a question. We changed the code on our keypad for a craftsman opener and now the remotes won’t work unless very close up and the keypad won’t hold a code. You put a new code in and it works for a minute then it doesn’t work
What could be the issue??
Thank u
All my buttons light up the pad. I can close using the enter button. But it will no longer open using the 4 digit code. I tried programming a new code, the unit accepted it but still won’t open. Any ideas?
Todd my Chamberline key pad only works to put the garage door down but doesn't work to open it. I put a new battery. Nothing seems to make a difference. Any ideas
Very detailed and helpful, Thank you!
Thank you for the video. While testing the keys on the keypad, all the numbers, * and # buttons light up the keypad as expected. However, the 'Enter' button does not light up the keypad, does it mean I need to replace the keypad? or is does the Enter button not light up the keypad?
Good question !
Great video. You helped me out.
This adds up to "how to change a battery" plus "how to push some buttons to see if they light up." I'm pretty sure most people already know this. Plus "how to remove the keypad from the wall and add a new one." (Unscrew it behind the battery and slide it upward off the second screw. See how easy this is?) Honestly, how many people can't do these simple things? Here's a question you don't address which seems much more important: If my battery is fine because all the buttons light up, and if the garage door works just fine, BUT it no longer works from the keypad, what else might be wrong? It's probably in the electronics inside the keypad, isn't it? See? I knew I'd stump you with an actual hard question. Next week: How to change a light bulb for those scared of light bulbs.
Quick question, for mine the battery was replaced very recently (and checked), the keypad also lights up at least for every number of the code, and yet it still will not open the garage.
Is there anything else I could check it try to attempt to fix it? Portable garage openers do work if that adds anything
I’m going through the same thing. It’s so strange. Remote works just fine, but it will not open with the keypad. Wth? No one seems to have an answer for this. So strange & incredibly annoying, as we only have one remote!
@@nunyabidnazz2311 i recommend getting multiple remotes, mine seems to be temperature related?? when its too cold it responds less than when its warm
You showed us how to replace the battery. That's it... Most people know this already.
No haters
Waste of time
thank you so much for this video ! your solution worked for me. have a blessed week.
Thanks for watching, I am glad the video helped!
excellent!!! Saved my day!! Much appreciated
I watched 5 videos on this subject. Yours is the best and actually had the answers I needed. Thank you sir! Good job!
Hi and thanks for watching! I am glad the video helped!
Same here! Thanks!
Thanks for the video. it helped me figure out that my code I have been using was no longer working because a couple of the numbers were not lighting up. I changed my code using numbers that did light up and it works now.
Your intro taught every burglar how to get away with iy
What part of the vid explains when everything works except the Enter button to close the door. New keep pad.
Thanks for the video!! I have looked and looked and found nothing on the problem I am having .. I changed the battery but keypad will not work -- I hit a button and rather than backlit I get blinking red Led's -- I am clueless on what happened -- I rarely use it -- Is it in a locked mode? Somehow got disabled or a code changed? No matter what I press -- Red Led's -- Did it just go bad and need to be replaced? Thanks for your advice, and great job on the video!
Did you figure it out? Ours doing the same thing
Hi, my garage door keypad is not working .when I put on the any key, the light is flashing. Also, every time when I open the door with any other garage remote control unit first, it will works, But every time when I come home, the garage door keypad doesn't work.
one point I would make, is why you selected the "safety" items you use.
I’m very upset I cannot find my safety glasses or gloves
I discovered that one of my battery wires had come loose from the circuit board. The only way to get to the circuit board is to take the back off. That's the hard part. I used a thin blade and worked my way around the back until the back pops off. I don't think the back is supposed to ever come off but it's possible. I then soldered the loose wire to the circuit board, reassembled and all is well now. You need patience to do what I did. It's a PITA
Peter - same happened to ours. As you indicated, getting the back off was challenging -- thanks for the suggestion and tip about using a thin blade -- took me several minutes but I eventually released the back and found the red wire disconnected. Also found corrosion on the board and cleaned with CRC electrical cleaner and soldered on red wire. Our keypad was pretty beat up by Hurricane Ian.
@@VirginiaSRQ yes you need the patience of Job to get the back off. Very sturdy construction
The dead buttons was the fix on this. Keypad had two dead numbers. No other video's mentioned this fix. Thank you so much. You saved me $90 to buy a replacement
Thank you so much!!
I hooked my car up to it and the pad and the remotes stop working. Just can open it by my car
Has anybody ever seen “what we do in the shadows”? I’m certain this guy is an energy vampire.
What if I don't have any Nitrate Gloves, can I still do a job like this?
How about a vid. on a hard-wired keypad like mine. More to go wrong on one of them.
How do u change the passcode if ur code isn’t working? Don’t u need the code to change it?
When closing the door I have to enter my code. I should only have to hit the enter button. Why is this
What about a key pad that loses it's code every week? I have to keep reprogramming it.
My key pad doesn’t have an enter button only # and star buttons so how can a pair to the motor
The enter button on my keypad doesn’t work so I’m assuming I need a new keypad
If you put in new batteries and nothing lights up, where do you go from there?
Gloves and safety glasses for this job! Give me a break!
Hey there we’ve had our garage pad for a few years but we’re actually struggling with taking the keypad OFF to change the battery. Any tips on how to do that? No amount of pressure or thumb power is enabling us to take off the cap as easily as it’s showing in the video 😅 please help! I’m looking at the video at 2:22
What’s it mean when the led light behind the keypad is red
Flathead screwdriver & elbow grease!😄
Was it too much trouble to paint the wood behind the keypad?
Great video ! Straight to the point !
My keypad is flashing lights right after entering new code numbers! Any idea?
I have this problem too
Key pad flashing after entering code?
spent too much time show changing battery.
I think there is something inside the motor keeping it from receiving the code the light will not flash on the motor after entering the code but the remotes work great and the sensors are lined up! what can I look for inside the motor to make it accept the key code? THanks
How to fix if enter button does not shut down the door but enter button with code works.
When we press the # key, it stops working and has to be reprogrammed
Great video; after 22 years I think mine is shot.
Did he say how to program it at some point or I missed a part of a video
The glasses and gloves are for what exactly.
Thanks for watching, its important to wear safety equipment.
Give the guy a break for doing something positive. Uncalled for comment
Painting gloves for safety? From what a 9 volt battery ? Unreal Better wear a helmet when you are sleeping
@@johngeyer5941 Yes the $1 plastic glasses to protect yourself from a 100lb garage door that isn't going to fall down just screams "something positive"
🤣
Hey Todd! Appreciate this amazing video! One of the buttons on my keypad wasn’t working so we just used a different combination and it WORKED!!! 🎉 Thank you!!! 🙏🏾
Safety. First thing he said😅
At the beginning of your video you said you would also show us how to fix a keypad that is not closing the garage door. My new keypad is programmed and opens the door, but does not close it. The sensors are aligned and the other remotes and hardwire controls do close the door.
Spent half a day trying to program a pin and after watching this video I figured out the 5 was overused and didn't work😂😂,
My key pad blinks when I enter the code and won't open. I replaced the battery.
Did you figure this out?.I am having same issue
Me too any Ideas?
I have a question I replaced it the keypad everything is working but I have no back lights on the keypad after it's programmed
Very informative and thorough! Thank you, Todd!! You're the best!
Dude. My keypad keeps flashing when I press any number...battery is new but 9/10 it just flashes
And the 10th time it works. Any ideas?
Out here doing Gods work! Thank you sir !!
Hello sir
Maybe you can help me
My garage door control opener and wall opener work well
My pad is the only one that doesn’t work
Replaced the battery but all it does is lights around the numbers don’t turn on at times and other times they just keep blinking
Any idea? Maybe I need to replace the pad itself
Thanks in advance
Hi and thanks for watching! I am not sure what might be wrong with the keypad. Sorry I can't be more help. I hope you are able to get it fixed.
Wow. So useless.
I just replaced a craftsman door opener with a chamberlin. I have a craftsman 315 keypad (year 2013) that works perfectly but I can't get it to do anything with the chamberlain. Are they not cross compatible?
My key pad wasn't lighting up at all. I removed the battery and reinstalled the same battery and it worked again... for a little while then stopped lighting up again. This time I flipped the battery so it lays on the its other side and now it keeps working!
Great video. Thx.
Thank you Todd. Very helpful.
all the buttons activated the lights but on a hunch I just changed the code using different numbers than before and all works fine now. thanks for the tip.
Hi can you please show us how to erase all previous pin codes from keypad, my keypad adds new pin and also keep working on old pins.
Thank you!
Why would it break though? We have not had ours long and it seems to need to be replaced already. Is it worth replacing?
My keypad stops working shortly after i replace the batteries. Works fine initially after replacement. Do you have any suggestions?
Additional all buttons light up after battery replacement.
brillant - 1 and 2 buttons dont work that why I couldn't set the code - thank you is much !!!
Great video but I need the video on changing the code on the pinpad. It worked the first time I changed it and then the next day it wasn't working anymore. So how do I clear it and start fresh?
Thanks for the video.
My keypad close function by just hitting ENTER stopped working. I have to type in my code to close it. I held 1 & 9 until the lights blink (4 blinks to deactivate the close function, 2 blinks to activate) and still did not reset or fix.
Any suggestions?
Good
Maybe the next video could be how to shave in the morning, but that might take an hour.
My neighbor's keypad wouldn't work, so I told him to watch this video... It started working after he put on rubber gloves.
Ohio alert:. These damn things don't work in cold weather, or especially in our always lovely March - April. So I added some grade 2 insulation and installed a polymer seal to prevent....wait, what? jk, we moved to Florida.
I have a brand new keypad and brand new battery. It only works if i remove it from the house and get really close to the opener, inside the garage. Any ideas?
I suspected it was my battery, but I wanted to watch a fix-it video just in case I’m glad I did because you had mentioned after changing the battery test the keypad to make sure that it lights up and while the old battery was still good, the keypad was not lighting up so after changing the battery, everything worked fine so that was a good instructional tip to make sure that the keypad lights up after you change out the battery. So while the old battery was still had some charge, it wasn’t enough to activate the keyboard or the remote sensor so changing out the battery fixed my issue.
Came home from and event this afternoon, and the keypad would not work. Borrowed a brand new battery from my neighbor still no go. After multiple attempts door finally opened. I found this video and immediately discovered on my keypad The zero button did not work. Changed my pin and all is well. Thanks for the fix! Saved me $40 for a new one.
Turned out my third button in 4 digit code wasnt working! Thanks for the tip!
I saved $79 + tax because I didn't need to buy a new key pad. Problem was a dead number key. I cleaned the unit and reprogrammed with a new 4 digit code. Works like new! Thanks.
On my not sure what it is I program the key pad n working normally for a few days then stop working I had to reveal it again then working but repeat it self the whole unit is new . My option is try new battery n see what do u think ?
Neither keypad (there are two), nor the remote are working. They worked this morning (went up and down) but 10 hours later, the door went up but not back down. The keypad is powered, lights, etc., and remote, all have new batteries.
There are a million videos about what to do if the keypad blinks 10 times. But after putting in the code (to go back down), it flashes very quickly, then slows down and flashes as described many places everywhere but it blinks like 30 times.
The sensor eyes are clear but on one the light is green, but not steady. The other, there’s a plug so I don’t know where to look for the light - because of the plug, it’s not where the light on the other side is. I don’t know if it’s a sensor problem, though, because when the code is entered, the door doesn’t make a sound or attempt to come down at all. In the past, the door has come down, and gone back up but that I was able to fix by clearing ice off the ledge on the bottom of the door, etc. I can’t see how that would be a problem when the door won’t budge.
Help!!!
You are a tad bit too safety first. But you know your stuff. Thank you!
Ha! My 1 button on the keypad was faulty (suddenly) - I changed my code and voila - works!! Thank you.