Never Go to This Auto Parts Store
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- เผยแพร่เมื่อ 30 พ.ค. 2019
- Never Go to This Auto Parts Store, DIY and car repair with auto mechanic Scotty Kilmer. Autozone vs Oreilly, which auto parts store is worse? Oreilly's auto parts or Autozone auto parts. Auto part store fails. The worst auto parts store to go to. Auto parts store scams. Why not to get auto parts at this store. Why some auto parts stores are a rip-off. Bad places to get auto parts. Car Advice. DIY car repair with Scotty Kilmer, an auto mechanic for the last 51 years.
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2. Cheap Scan Tool: amzn.to/2D8Tvae
3. Basic Mechanic Tool Set: amzn.to/2tEr6Ce
4. Professional Socket Set: amzn.to/2Bzmccg
5. Ratcheting Wrench Set: amzn.to/2BQjj8A
6. No Charging Required Car Jump Starter: amzn.to/2CthnUU
7. Battery Pack Car Jump Starter: amzn.to/2nrc6qR
⬇️ Things used in this video:
1. Ethanol Test Kit: amzn.to/2PNXblf
2. Common Sense
3. 4k Camera: amzn.to/2HkjavH
4. Camera Microphone: amzn.to/2Evn167
5. Camera Tripod: amzn.to/2Jwog8S
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This is the people's automotive channel! The most honest and funniest car channel on TH-cam. Never any sponsored content, just the truth about everything! Learn how to fix your car and how it works. Get a chance to show off your own car on Sundays. Or show off your own car mod on Wednesdays. Tool giveaways every Monday to help you with your own car projects. We have a new video every day! I've been an auto mechanic for the past 50 years and I'm here to share my knowledge with you.
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⬇️Scotty’s Top DIY Tools:
1. Bluetooth Scan Tool: amzn.to/2nfvmaD
2. Cheap Scan Tool: amzn.to/2D8Tvae
3. Basic Mechanic Tool Set: amzn.to/2tEr6Ce
4. Professional Socket Set: amzn.to/2Bzmccg
5. Ratcheting Wrench Set: amzn.to/2BQjj8A
6. No Charging Required Car Jump Starter: amzn.to/2CthnUU
7. Battery Pack Car Jump Starter: amzn.to/2nrc6qR
⬇️ Things used in this video:
1. Common Sense
2. 4k Camera: amzn.to/2HkjavH
3. Camera Microphone: amzn.to/2Evn167
4. Camera Tripod: amzn.to/2Jwog8S
5. My computer for editing / uploading: amzn.to/2uUZ3lo
🛠Check out the tools I use and highly recommend ► goo.gl/rwYt2y
🔥Scotty Shirts and Merch ► goo.gl/pTAeca
Subscribe and hit the notification bell! ► goo.gl/CFismN
Scotty on Social:
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Twitter ► twitter.com/Scottymechanic?lang=en
Scotty, who does your video editing? The pictures are hilarious. Thanks for the great videos.
Love your channel & format!! You Rock Scotty!! 👍😎🚘💕
Hey Scotty what do you think of NAPA stores?
I found out a long time ago for starters,alternators, water pumps etc
to use NAPA or OEM
There was an O'Reilly auto parts commercial prior to this video.
Scotty, have you ever done a video about how you manage your customer repair history? I'd watch that.
Scotty has apparently never stepped into in Autozone lately. A line of 10 customers waiting on one employee, while the other 5 employees just walk around you with an "I'm busy" look on their faces.
The Autozones around me never have more than 2 employees working at a time
Those other five employees aren't actually avoiding you they don't have counter privileges and it's just as awkward for them that they have to keep walking around doing their job while the customers stare at them like why aren't you helping me.... because I literally cannot access those computers that's why! Lol
Every AutoZone in my experience is always an AutoWait. Too few employees + almost always two or three people ahead of me in line equals too long of a wait. And who knows how long they've been waiting! I avoid AutoZone if at all possible here in the Rio Grande Valley.
Just the opposite here. You can't get 3 feet into the oreily's, advanxe or napa here without employees asking if you need help. They're almost too aggressive in their offering to help, some people like to just look, and with some of the employees they hire the customer probably knows more than they do
Glad I live in the south, rarely have to wait for anything, anywhere, stores, traffic, dmv, bank, etc.
Scottie has me so afraid to buy anything. I think I will just walk.
Buy a bicycle...just a suggestion. A good brand...not a walmart one.
😂😂😂
I'm shopping for an old truck. So paranoid about buying an old used truck, that I've only looked at one, so far.
@@joelstolarski2244 Don't be paranoid. Be proactive. Have the truck you're seriously interested in buying brought to an honest mechanic and have them do an inspection. Some will charge but some will do what is called a Complimentary Vehicle Inspection (CVI) and look it over for you for free. The really good ones will take pictures of various components and perform a detailed write up for you.
That’s coming from him , everyone has an input and everyone has an opinion. LOL I will never watch another one of those videos again. I don’t believe in bashing anybody’s business. You just take it as it comes and make wise decisions . Cannot judge everybody by one person . 🤔
I live in a small town, and my experiences at our local Auto Zone and O'Reily's have been less than stellar. I've ended up using my local NAPA store more than the two so-called discount shops. The NAPA employees seem more knowledgeable about vehicles, at least that is the case in my town.
Same here I go to Klamath falls to the auto zone when I go their for appointments and those people know nothing and are rude and look like tweekers.
Scottys right about Oreilly batteries though, they really suck
@@swiftusmaximus5651My experience has been anything electrical in nature is bad at O'Reily. Anything else has been "good enough." I find Napa usually has the better parts. I don't have an Auto Zone to buy from though, so I can't compare anything to that.
I only shop at NAPA
In my experience My local NAPA ae the rudest, least helpful and most expensive. It is really the people whatever the store.
If someone tied Scottys arms down he wouldn’t be able to talk anymore
Brian Dailey lol
You'd think he was Italian. Maybe from his maternal side as Kilmer sounds German and they don't gesture like that.
To me, his non verbal communication puts emphasis on certain words and helps me understand better. I like the way Scotty communicates.
Lol
Got to be some Italian in his gene pool
The best warranty is the one you never have to use. Quality counts.
To a degree, but everything, regardless of quality, does eventually break.
Well said
@@thefalsekingslayer3717 unless you have a lifetime no questions asked warranty (which you dont) then thats a mute point
I have a 1996 Saturn SW1 which has 330,000 miles and I do all my repairs. AutoZone lifetime warranty which some components have has been wonderful and they have always honored the warranty without any questions asked (ignition coil, radiator, etc.) and while the parts lasted a long time my car is now almost 27 years old and have therefore taken great advantage of the lifetime warranty at AutoZone.
@@bigmikeobama5314 *moot point*
Last month an employee at an Auto Zone was so sorry, he kept walking around the store while I was waiting to pay for something. Then he came behind the counter, went to a register next to me, looked right past me and called for the man waiting behind me. What an AH. Just went to an O’Reilly recently and bought something, and they were friendly and extremely helpful. I’ll drive extra to go to an O’Reilly from now on.
Yep, I've had that happen. I've had to wait because they got a phone call, but been put on hold when I called them. Now that we have cellphones, I think I'll start calling them from the line (and getting other customers to do so) whenever they take a phone call - just to tell them they have customers waiting.😂😂
I also have a nickname for them when they do things like that. It's Putozone or Putazone. I'll give you a hint: the first half of the word is in Spanish.
It's been a year since you posted this comment. Have you figured out yet that you are the Karen in the wrong in this situation?
I don't have faith in you so I'll explain it.
All autozones are built the same. They all have that same area surrounded by those waist high racks with impulse purchases on them in front of the registers. This area is where a "line" should form. This "line" consists of people waiting to be helped. This is what normal people realize especially when there's a sign indicating that's what you're supposed to do. So when YOU waltz up to a random register before you're called any workers assigned to another register are going to naturally assume that you're already being helped by another worker or else you wouldn't be at the register because no one would have called you up. So that worker you speak of saw the first person waiting in line and called the first person in line.
Autozone is a yearly billion dollar business, you're not. It's a well oiled machine in how it works, you're not. So next time don't randomly go storming up to a register and expecting them to read your mind that you hadn't been helped yet when you're the one out of line.
@@JohnDoe-ld8nr Which PutoZone do you work for? He has a valid point.
@@JohnDoe-ld8nr Found the Autozone employee.
NAPA has always had the better quality part, better informed counter people, and some even a machine shop.
I used to work at O'Reilly's and it was policy to help as much as you possibly could. Several times I would be out front telling people how to replace the part and what tools they would need along with how much time it would take. A few occasions it would be someone older or maybe disabled and I would do it for them in the lot, if we we're too busy I would just use my lunch break.
awesome story!
Helping others is a great thing in life and youre repaid in life when you need help as well.
Allowed but w many many exceptions....
They will replace your windshield wiper blades.
Replace your battery.
Loan out tools.
I will always shop there.
I like this guy.
Makes me dizzy watching his hands.
O'Reilly's has my vote !! Extremely helpful, go the extra mile, polite.
Have been going to O'Reilly for a long time. Went to one years ago looking for parts for my riding mower. They didn't have all of them. But the manager got out the phone book (before cell phones) and wrote down the info for a mower place in the next town. That customer service impressed me.
Oreilly got people who think they know what they’re talking about, but don’t. Especially getting the free code test there. Dude was tryna tell me what was up and was so dead wrong lmao.
I went to an Independent Auto Parts store ( in 1974 ) they had a sign in front of the Parts Counter that read;
" There is Never Enough Time to do the Job Right " / " But there is ' Always ' Enough Time ' to do the Job Over " !
The bottom line is, find a good store, find a good employee/manager, make friends with them, and only go to that person.
Or learn to just start working on your car yourself? Although, it's always good to have a go to mechanic for when you need it.
@@majork4114 ...OP did say find a good store, not a good mechanic. Find a good store and employee, and deal with them only when purchasing auto parts to do the work yourself. At least that's how I interpreted the OP's comment. But I agree, it IS a good idea to have a good mechanic you trust, as a backup for anything that can't be done at home.
Richard Solomon yup and also depending on what parts u need will determine what store to go to and if u want original equipment or what kind of brand u want and what they carry at the stores
@@SophieMia806 yeah I meant find a good store, get in good with the best employee or manager there, and do all the business you can with that one person. Loyalty to a vendor makes a world of difference, and they will almost always go above and beyond for you when you need something.
True a good relationship with them usually means they will treat you well.
I buy all my parts at NAPA. Rarely do I have a problem.... and when I do it is fixed immediately. Store employees are older and tend to know their stuff!!
That's what Napa's lot more money
You Get What You Pay For. NAPA Has Better Starters And Alternators. Over Advance Auto Auto Zone O’Riley’s. I’ve Used Them All.
I was told by an autobody teacher from High School that supposedly NAPA is the closest you can get to OEM quality as you can get without buying from the dealer. Anyways, I'm an advance auto fanboi.
NAPA know how NAPA know how.
Team NAPA for life
i been using oriellys for 20 years. commercial customer. only couple battery problems which were on same mower so maybe something wrong with mower. havent had to return much over the years.
As a former AutoZone employee I would never buy anything from them. They underpay and overwork their employees. The stock when it came in from the warehouse was damaged alot of the time for poor loading. Also the training for the employees is very poor. Plus too many numerous things to mention here
In thirty years I have never once seen a auto parts store employee work hard. Never. It really isn't that hard.
Not breathing while talking +5 to persuasion, morphius shades +10 to charisma, epic hand gestures +20 to communication. Rant about car things priceless.
Those are good buffs.. no wonder I can't stop watching. Learning so much.
He's a real hoot !!
He's god tier!
I've had good and bad experiences at both stores, it really depends on the the current mgr and crew.
I don't remember ever having a bad experience with O'Riley. Had one too many with AutoZone. don't go there any more.
@@nicoradv3923 Same, I've had so many issues with basic things at Autozone, but I've never had any issues with O'reilly.
My Autozone is staffed by 17 year olds that look like they don't even own cars.
The parking lot of our O'Reilly, however, is full of retro cars driven by the employees. They fix their own stuff, and it shows. Even if a part's not in their database, they'll find it for you. Great guys, they know their stuff.
Same sort of experience here in our area.
Autozone has mostly high school kids, oreilly has a few older guys 3 of which have been there for years.
Autozone to me feels more like, if i want a stereo or hubcaps not real repair parts.
I do shop both and really dont have any real complaints on either.
As for the batteries i use oreilly ones, my work van goes through a battery every 5-6 years. No problems.
You know you're in trouble when you go to the counter, put a u-joint on it, and say, "I need to replace this," and the counter kid says, "Uh, what is it?"
Same here. Oreilly’s has employee’s that fix their own cars with Turbo Silverado’s and other cars, meanwhile down the road at Clownzone they have down payments on newer cars that all have factory parts on them and you can tell most of them have never turned a wrench in their entire lives.
That's how O'Reilly's is here just depends on the employees and management
Best memory of an O'Reilly store happens to be the one in town. They knew me and saw me driving by when my car caught fire and the guy came out from the store went onto main street with a fire extinguisher and helped me put it out.
I've noticed that most of Auto Zone's prices are slightly cheaper but at Oreilly they have always been more willing to help me and not rush me out the door. So for a novice car guy like me that needs advice on certain things. This guy is going to Oreilly.
At any parts store, look at them dubiously and ask, is that your best price ? Immediately they will get on the screen and check of the peoples prices and they have to match other prices. the lowest price Because they’re thinking you already know there’s a better price somewhere else and you will go there if they don’t give you the best price
Found your videos about a year ago and I can't get enough of them now lol keep up the great work you are a legend.
5:53 I love that Scotty attributes this phenomenon to the right source rather than blaming the workers themselves.
Legend
Scotty sums it up is all about who is working at the store. Where I live most of the auto parts store employees are all the same…they were dunkin fries into a fryer before working at the auto parts store.
The picture of the customer doing the workers job on the computer was the best.
I went to Autozone to get some part tested. They brought out a multi-meter and asked what was the size of my engine so they can set the knob accordingly. He looked perplexed for a few minutes as I explained that those numbers on the multi-meter had nothing to do with the size of the engine.
12 cyl. engine = 12 volts, 8 cyl engine = 8 volts, 4 cly engine = 4 volts, etc, etc, etc.
@@tommak6516 You do not know what you're talking about. All battery powered machines are 12VDC powered.
@@georgerivera9220 he's joking and you're not entirely right
@@shadyislandchronicles4237 Are you the appointed advocate because there are comedy channels for jokes? People with limited experience believe what they see, so all comments should be fact based.
@@georgerivera9220 ok mr.censor
Once again Scottie has good solid info. Thank you sir Scottie for your humor and good guidance!
I was changing out a radiator on a Honda Pilot years back... first time I'd ever done a job that big myself. I bought one from O'reilly's. It had a lifetime warranty thankfully. Got the old one off and put the new one on only to find out the new one had a pinhole leak. So I got an exchange, but then I had to take everything off and put the new one on again. I was so frustrated when I went back to O'reilly's that I didn't even notice the new radiator they gave me didn't have the trandmission cooling plugs. At this time I didn't know what they were called. I took a picture I found online and took it up there. The associates didn't know what it was called either and didn't know what I needed. I waited until the next morning and went up there while the manager was in. He took the transmission plugs off the radiator that had the pinhole and handed them to me. I now live closer to an Autozone and they have been so helpful and always have what I need or can get it within a day.
Never do rebuilt! Had 3 starters die right after the 1 year warranty was up. So I spent the extra $30 and got a new one. Still going strong after 3 years.
I had the same experience with a rebuilt starter 1 week before the warranty.
This seems to happen a lot. Too much. Third-party new is usually very reasonable. OTOH reman brake calipers from Cardone have always done well for me.
Never get a rebuilt master cylinder either
There’s no such thing as new starter all of them are rebuilt or prior used
@@timmyturner8893 Depends on the vehicle. I've used new from Denso, Bosch and TYC.
I found NOS Mitsubishi for my truck. Carid is a good place to check too see what's out there. Sometimes no one wants to make them though and you need to have it rebuilt or exchange it.
I find it ironic how I got an oreilly advertisement before viewing the video
Me too
it's business not personal, sheep.
Not being rude, but that's not irony. I recommend looking up the definition. It's misused by almost everyone. It's also not coincidence(which would be the proper word here). They have algorithms that target advertisements based on topic or even words spoken in a video. Scotty specializes in vehicles. I specialize in technology.
That's the Google machine at work.
No coincidence.
Oh...oh...oh....not orileys
As an 82 year old female car junkie, I get great enjoyment going into stores and knowing what I need, then resisting when they try to sell me something I don't need.
The funny look on their faces when I say I could do do their job better.
It's a shared experience; you call them up and you say "hey, I've got this part number, could you tell me if you have it" and they're like "make and model?", then they don't copy down the make and model correctly, can't find the part, and just give up.
@@microcolonel I have run into that. Have OEM part number and they can't cross it, nor look it up.
Love it when a girl corrects stupid auto store employees & mechanics. But how you’re treated is a tip who to trust! Old school men who respect women will want to look out for you!
You're one of the few women that know about cars than most men do.
Im 65 and follow an 83 year old lady who moved away who has a really good head on her shoulders. She is a lot like yourself when it comes to be an informed consumer. Oh, and she is still a looker.
I experienced your exact issues. No more Oreilly's for me!
I bought a spring compressor from O'Reilly once, but I realized it wouldn't work when I got home, so I immediately took it back, unopened, and they refused to take it back. Just flat refused to take it back. I had bought it an hour earlier, and it was unopened. I've never shopped there again.
What reason did they give?
@@Aashishkebab He just said "I can't take it back" and didn't budge. That was the extent of it.
Uncle Cucky 8
I just started getting 99% of my parts from OEM sources. And guess what since I started that all the cars are still on the road. Buying parts at AZ or OR is like you're basically getting it prepped for the junkyard. Napa had good parts and advanced is usually cheaper for the nonsense items hose clamps odd and ends ECT
I'm going to make a wise choice, rockauto for parts, Wal mart for fluids/lubricants
Same here
But I do choose the semi expensive breaks and rotors from autozone since its life time and its ez to change
I love it when a car has an issue with something like the electrical system and some "expert" mechanic just keeps treating the same symptom, like continuing to swap out the alternator when it's something else that is causing them to fail over and over, and is to stupid to actually diagnose and fix the root problem. It's so confidence inspiring.
I find it really funny when people have fierce brand loyalty towards oreillys or autozone. Most of their parts are the same thing in a different box. Usually the part numbers are the same!
Mechanics are in garages working on cars, not behind the register looking up locations of parts in the back of autozone or anywhere else. if you're working on your own car its up to you to know the right parts to get. Some things you can skimp on and buy cheap, some you cant. Starters arent one of those things no matter where you buy them. They dont have mechanics rebuilding them in those wherehouses, they have cheap labor swapping out the parts. Either rebuild them yourself with quality parts, or find a mechanic in your town that has a stator motor repair shop.
This guy actually makes the whole experience enjoyable. I can actually enjoy his video and look forward to fixing my car. His arm movements keeps the video interesting lol. Keep doing the good job. Looking forward to more of your videos
Forrest city auto parts back in the 70s to late 80s in Toledo was the place to go
This is so true, I’ve seen almost all of the points covered first hand. It’s a darn shame
Thank you, Scotty! You give great advice! Love your show! Never stop being you!
Much love!❤
You're a good man Scotty🤠 You'd never make it as a politician. " I'm an honest guy."
So true!
He wouldnt make it as politician because his voice would make everyone's ears bleed
Jake Williams Besides making people's ears bleed, they would get dizzy watching his hands. Can you imagine a cop at a traffic stop? Cops want to see your hands, but after about 5min the cop's getting nausea, or ask Scotty for tonight's symphony tickets assuming that he's the conductor
@@freddavis6772 wasn't sure where you were going with that but now I'm rolling 😂😂😂
Jake Williams I'm rolling with that also. Just got done rolling a joint.😎🤐
It really depends on where you live, the town i live in now has the best autozone and the worst o'reillys , it was reversed in my old town. i miss the old parts store that wasn't a chain. i knew the guy who ran it and whenever i came in he already knew what car i drove. i would just say i need an alternator and he would get one for me. i miss those days.
I feel ya about O'Reilly. I went in one a long time ago when I had my truck and
needed light bulb for it. Think it was a headlight bulb. Anyway. I went and found
the bulb, went to check out at the register and no associate would help me. It
wasn't that busy. No one asked if I needed help or said they would be with me in
a minute. I saw employees coming in and out of the stock room and they looked
at me standing there and NOTHING! So I just put my light on the counter and walked
out. NEVER again will I shop at ANY of their stores. I know that there might be some
that are good but, I love AUTO ZONE. Always had a good experience with them and
they've always been friendly. Oh! The light that I was gonna purchase from O'Reilly, I
went and got at AUTO ZONE. When I checked out, I told the guy checking me out that
he was friendly and that they've always been nice so I'm gonna by a hat from them. I
did! I bought an AUTO ZONE hat.
Had the similarly problem with, Shucks (now part of O'Reillys), went through 3 or 4 starters for a Chevy V8 in 6 months. My dad got so good at it he could do the replacement in 20 mins in a parking lot.
One had the gears explode, one had the shaft break, and I don't remember the rest, they all had different problems...
I prefer NAPA, especially for parts on older cars that can be tough to find.
NAPA is the only spot in town I can find USA-made Gates hoses
I work at autozone and I tell people the same thing when they have old American cars 😂
Went threw alternators from napa , garbage Mexico parts
What years???? I have a 98 ford f150 and i need quality parts for it
@@houseofpills Hoses might be US but the metal parts most the time such as timing belt bearings and water pumps are China.
Never buy oil, oil additives, fuel injector cleaner, aerosol solvents, or ANYTHING of that nature from an auto parts store! Like Scotty said, that stuff is ALWAYS cheaper at Walmart, typically half or a third of the price the chain stores charge.
Very true. 5 quarts of Valvoline at walmart can be $10 cheaper than the auto parts store! Crazy
The auto parts stores give better service. And pay their employees more too.
Auto parts stores price match too my guy..
As an advance employee I can tell you walmart buys oil that sits on shelves for god knows how long no wonder why it’s cheaper. We can order whatever brand dealer parts and oe parts.
@@angeliqueevans9040 I got a homie that works at Advance always hooks it up I got my 2002 Toyota Sequoia running like a 2023 😂
One thing i found somewhat helpful at oreileys at least up to 8 to 10 years ago the employees tend to be motorheads. I trust a guy with grease under his nails generally more so than a guy that tries to find you a cadillac converter. And obviously has barely grasped how to put gas in his car. Scotty just covered this. When i can find a napa im comfortable with i try to use them. I had a friend that had a napa in saginaw texas but lost track of him. Bart always took care of me
I've had good and bad experiences at both those two.
The AutoZone I got a right rear caliper for my van. Changed it out 4 times in 1 yr. The last time I went and returned it for credit and went OEM...no prob since (knock on wood).
O'Reilly's I had an issue with an alternator. Second one is on that car now. So far so good....
Scotty: I need wipers for Toyota celica
Autozone: now is that a 2 door or 4 door?
Scotty: ._____.
@Sandy Lee haha lol. But is it a automatic or standard?
*REV UP YOUR CHINESE WIPER BLADES*
@Sandy Lee lolz
Hahahah. 😂🤣
Autozone: What size motor?
O'reilly: Rubber or Silicone?
(Taco: i need a set of spark plug wires for a 1988 F-350), (autozone: is it a diesel?) True story.
I think it was a Schucks where I tried to get an alternator for my 83 Dodge Ramcharger truck and the doofus kept looking at the Ramcharger car from the 60's. I told him just give me what is on an 83 Ram truck. I don't recall the rest but I do recall that I finally went to the Federated Auto Parts store and the guy there didn't need to look it up in a book.
@@johnmorgan4368 yea all they know is what the computer tells them. Dont know a valve from a spark plug
Lmao
hahahaha OMG...RUN!!
25 years ago my dad replaced the alternator on our car. He went through four bad alternators before he got a good one. All came from the Pep Boys. Craziest thing I ever saw.
A friend of mine and I had trouble with O'Reilly Delcotron alternators. I got tired of those so I switched over to Motorcraft alternators with external regulators when doing generator to alternator conversions (1959 Ford F-100 and a 1953 Case VAC).
My philosophy about any retailer is if I get mistreated I don't go back!
Amen on that. There are too many retailers to choose from. So...if I'm ever treated badly, I just take my business elsewhere...
Lol
It was people like you who led to the downfall of Sears!
When I lived in San Antonio in the late 80s they were then A to Z Autoparts. The competition amongst parts stores was so fierce that many were open 24/7.
FWIW, best experience I ever had buying parts in a pinch was with an O'Reilly's, based on customer service alone. Single dad taking my kid to school on Halloween, alternator shits out at 5am. Pulled it out on the side of the road while mini batman watched, and walked over to O'Reilly. They were still an hour from opening, but the employee opened early in order to get me the part.
Great video here. Personally, I have more bad luck with Autozone parts than I do with O'Reilly since Autozone seems to carry more older and remanufactured parts that seems to have far less life to them. I had bought 3 different starters from them, and they all seem to be defective one way or another. The staff do not seem to know much about their parts or tools either. That is my opinion though. As with the Batteries in America, you are right during the time of this posting of the video. Most aftermarket car batteries sold in the U.S. are made by three companies that build them for retailers: Johnson Controls, which supplies more than half of the market; Exide; and East Penn. back on May 20, 2019. Today in 2022, there is only one, North America EV Battery that makes all the batteries since they all had merged into one company. Also today, each auto manufacturer is racing against each other in making their own batteries for their cars.
Auto Zone saved me when I was stationed in Germany with my American Car. When I couldn't get the parts for my Honda pilot in Germany or they were outrageously priced, Auto Zone shipped the parts I needed for free to the military base I was on.
American car?
What car did you have?
Nice. Btw thank you for your service to our country.
Im just wandering why there is no any Advance Auto parts Store here in California when i go to Google map and i search on Texas there's a lot of Advance Auto parts store there 🤔
@@medmuscle - Made in Alabama, so he's not wrong! Yes, a Japanese company.
Scott, the type of guy that waves his hands in the air because he's a true player.
if you wanna see someone waving their hands in the air look up "GalaxyGoat"
@@nicholasbellefeuille6143 Nope! Nothing with the word "goat" in it. 👍
I read a Biggie reference, I upvote.
Soctty the type of guy who likes to be called Big Poppa
Lookita flikeeda wris
I had the same problem with autozone rebuilt starters... Went through 8 of them. Late 90s
Depends on the person and store ... I've had bad experiences in both stores
I went through 7 starter at auto zone I finly went on line and got one from rock auto for $60 and have not had a problem yet
That is who I got mine from works good!
I can tell you, it is hit or miss these days regardless of where parts come from. I have owned a repair business for over 14 years. i spend over 50K a year in parts and source them from just about everywhere. Alot of the parts stores source parts from the same warehouses. I have failures with all of them lately. I buy probably 5 figures from Rock Auto a year and had a few of the Remy Reman alternators fail. They don't make the parts either so it is still hit or miss.
If you don't own a business, you are only buying a few starters or alternators in a lifetime. I buy them almost every week so the odds of a failure go way higher. The best I have found are Brand new TYCs, Rebuilt Denso or Bosch starters and alternators. No failures on those in over a decade. They rebuild their own here in the US to OE specs and not rebuilt in Mexico like most. Even the new ones in most parts stores are built in Mexico.
@@marcsmith3881That may very well be. However, the price difference can be huge. For example , I just replaced shocks, shock mounts, rear wheel bearings and rear stabilizer bar links on my mazda. Total price of parts from Rock Auto? 157 bucks. Same parts from autozone or advance? 320 bucks. The parts from rock are Monroe shocks, moog mounts, mevotech stabilizers and Timkin bearing and hub assembly's. All with warrantys and so on. The parts from zone and advance were whatever the cheapest they quoted... some of which I'd never heard of before and would have had to wait a week for them to come in.
My days of buying at autozone and such are over. Even with 25 bucks shipping I was still way ahead and with better quality parts. As for alternators and such? I could probably get a rental car and wait for rock to ship me an alternator and still not spend as much as autozone charges. Discount parts my butt.
@@Trainwheel_Time monroe isn't good anymore
Yea probably you got the value craft one. I always go with the Gold brand and have no issues.
I buy from Napa as often as I can I found that has the most amount of people that know what they are talking about and not just angsty teens that think their old Honda is the best thing ever made
Thank you. Scotty is for the people!
O'REILLYs is Ok but what's up with their printers from 1981?! 😂👍🏻
Jonny DIY cheap company
I worked for O'Reilly in Michigan and Texas and I HATED those printers! Every day I would have to run all of my reports again because those stupid things would jam and wreck havoc!
It is called a Dot Matrix printer. The only other place I see them anymore is in banks. As antiquated as they are I love the sound they make.
It beats the thermal register printers that autozone uses, because those thermal receipts fade away to literally completely blank white after a number of years, even if stored away from sun. You have a lifetime warranty but better remember your phone # and be in their system, but also, "some" things they used to sell with a lifetime warranty, no longer have one, so your receipt is your only proof it had the lifetime warranty when you bought it. This is why I always make a scanned digital copy of receipts, which is not only for warranty purposes but if I were to sell a vehicle and my maintenance records are full of blank receipts, I can give the new owner the digital copies.
I'm a long time computer tech, and I can say for a basic printer the dot matrix printers work, and they are cheap to run compared to an Ink Jet, or even a lot of Laser printer, and most important they can handle the special paper where you get the top white copy, and they keep the pink and/or yellow copy for their records, and as others have said they last longer then a thermal receipt. you can still buy Okidata Dot Matrix printers all day long, and the tech is much much older then 1981. I use to work for a tractor dealer in the early 00's and yes we used Dot Matrix printers back then as well. also if you are getting jams in something like an Okidata dot matrix printer, you need to check your ribbon, and the print head might need cleaning.
5:00 could you imagine a parts counter person arguing with Scotty ...LMAO!
I wouldn't argue with scotty that's for sure
Je nsz - I be like dude you know who u messing with! 😆🛠
@@Hengry-hn7rb LMAO! He must not have any sense....Scotty is THE man!
Scotty wears me out and Im not his adversary just a fan.
😂🤣😂🤣😂🤣 HAHAHA
Thank you for your channel I like the information you put out I don't know that much about cars but I've learned a lot but I was just watching your channel thank you
My last car battery, for a GMC Sierra 4 x 4 pick up. $100. I had a good experience at Auto Zone, Grants Pass, Oregon. The front desk guy tested my electrical system. Verified that I had a bad cell in my old battery. Installed the new battery for me. Then I was on my way.
Thank you. Auto Zone.
I love you videos. I watch almost all your videos even if I don’t necessarily need the information. I just enjoy your character.
I love how some people don't like him because of how honest he is. My uncle had a 92 camry and my grandparants a 95 civic,. While my parents had a 01 cavalier. Even when the Cavalier was only 7 years old, it felt as if it was assembled together with duct tape compared to the Toyota and Honda, and the toyota and honda went through a lot of abuse.
hello and thanks for the support!
I always learn something watching Scotty's videos. Yesterday I learned how to properly park on an incline.
Scotty has saved me thousands of dollars 💵 He’s the best help on you tube. Thank you sir
His information is priceless, I just tried the silicone WD40 windshield wiper trick, worked like a charm.
Cam position sensor
Autozone.$65.89
Oreillys $67.59
Napa $65.42
Advance$62.89 had to order
Ebay $15.00 free shipping
Dealer $32.00
@@charliemagoo7943 more like $232.00 plus labor costs! You must not work on cars much cause dealer parts always cost twice if not 3 times as much as Auto Zone,Advanced or Napa
Ive worked on equipment and vehicles for 40 years. Many times the dealer price is half the price of aftermarket. Dont be fooled by list price at some parts stores. Then marked down to make it look like a better deal. Still higher than dealer. Supply pumps for powerstrokes used to be list 400 "your price" 325. Dealer everyday price 100. Look at transfer case sensor on silverado. Genuine Gm $75. Any other parts store over 100.
A local dealer sells duramax fuel filters 29.95. Parts store cheapest is 50.00.....price all the filters at deere for any piece of equipment. Then the aftermarket filter will be at least 30% more
Check Rock Auto or Parts Geek cost.
As always, Scotty--it's been an education. Thank you!
O'Reilly's is miserable to deal with. Went through 3 throw-out bearings in my 07 Dakota before I ended up going to Napa. The O'Reilly's bearing had a poly shoe on the face, the Napa bearing had a carbide shoe. 🤦♂️
I got three bad "lifetime replacement" alternators in a row from Autozone, never once got a bad part or battery from O'Reilly's. Just the facts.
Just this past July I was sold a reman alternator that didn’t charge at Oreilly’s. Their machine showed a diode to be bad in it.
Just the anecdotes.
@@kuahmelallah Or the anecdiodes ;-)
Buy new no reman ya goofy ball
They get them from the same place.
I really miss the locally owned auto parts stores like the one I worked at in 1979!
Sounds like Johnny's Discount Auto. I loved that place.
I hear that. Say you wanted water pump gaskets for a 350 sbc... guy at the counter could find it blindfolded most the time and didn't waste ten seconds with "make/year/model" like todays store help does.
Me too. I was a teenager and I learned how to work on cars from those parts guys
The first timing chain I ever did was by them selling me the part and then telling me how to do it.
Parkway auto parts in Jonesboro, GA.
And they all and cars they worked on themselves.
Really : well I got one is independently owned and they’re worthless .. .. .. Not gonna go in all the details but they went from good to bad .. no joke
In the Philly area it was Penn-Jersey. Yep, I really miss them.
I thought of working at Advance until they told me pay was 12 bucks an hour 🤔
Hi Scotty. I enjoy watching your channel. I'm from Springfield MO. Where I am there is an O'reilly's and an Auto Zone across the street from each other. It works out pretty well.
I miss the old Western Auto stores. Always very helpful and great products
truckr74 yeah those were cool stores they carried other stuff besides auto parts . My parents riding mower came from there back in the 80’s.
My first motorcycle helmet came from Western Auto.
As a 10 year old my dad bought me my first wrench set that I used on my bicycles from WA.
Your still alive?
I still have a microwave from Western Auto bought in the 80's..use it every day
I went to an Autozone years ago to buy a can of Graphic Red paint for a Dodge truck. They didn't have it on the shelf, but it was listed in their book. I asked them to order it for me and they said they couldn't because it is not a color they normally carry. I told the guy it's listed in the book hanging right from the shelf of spray paint. He said their stock is automatically refilled by the automated system and if it isn't something that they normally carry he couldn't even order it. I went to Oreilly's and told the guy behind the counter what I needed, and he asked how many cans you want I told him, and he said they'll be here tomorrow around 11:00am. I went back the next day and there they were at the counter waiting on me. I've not been back to an Autozone since. I always go to Oreilly's.
I'd just like to say, I've had fantastic experiences in all the auto parts stores near me. Advance auto, which is where I go most, has a very nice staff and they are always interested in how far along my project car is. Orielly's also has very nice staff, one of the guys kind of smelled like weed but he ended up being super chill (go figure lol) and he helped me a lot. AutoZone had some really helpful people too.
jug of valvoline 520 full synthetic cost $39.99 at autozone.. cost $21 at Walmart🤣🤣 i cant stand parts stores!!
massive woofers Napa has their in house full synthetic 5 qt jug on special until the end of December for $17.99
O'Reilly has price matching. Use Walmart app and choose closest store to see in-store price
@@michaeledwards8051 or just go to Walmart cause either way you're still supporting some huge corporation. And you can get the needed beer for the oil change at Walmart.
Yeah, but, can you get a lower control arm for a '91 Town and Country at Walmart??
No one can beat Walmart unless they're having a clearance sale. Walmart buys stuff in huge quantities, so they can negotiate a good wholesale price. Other companies simply don't have the purchasing power to do that. Walmart has enough money to start their own banks!
Hey Scotty, my wife absolutely loves your videos. I watch them for the information you provide. My wife watches for the entertainment because she says that's what you do, entertain her. Says you're not boring 😝 you give information and make entertaining. Keep the video coming✌️
That's so funny that O' Rieley Auto Parts is sponsoring your video about good verses bad auto part stores 😆!
I love this! Most mechanics open a jobber account at parts stores. Advance is good, so is the junkyard.
Scotty, I was once a Product Manager for Standard Motor Products for many years. I had the Hygrade Jiffy Kits line. The bullshit that went on behind the scenes would truly amaze you. The big corporations gobbled up the Mom & Pop Auto Parts stores and this is the result.
Same with Trugreen Chemlawn , they go out every 5-10 years and pay you 4 times the agreement you have with each customer yearly bill. So , you have 500 customers , times a $250 each ,they pay you $1,000 each customer times 500 .you should see how many mom and pops sell for $500 K.
I agree with Scotty; I've usually had issues with O'Reilly Autozone is usually easier to return when there's an issue
Autozone doesn't sell WIX, so I have no reason to go into one.
PistonAvatarGuy wix is crap now. I would always buy an oem filter. You don’t want to cheap out and have the filter collapse and stop oil flow
@@ekd1985 OEM filters are just made by the major oil filter manufacturers. Honda oil filters, for example, are just cheapo Fram filters with a different paint job.
In my area the autozone I’ve always been burned by they usually always give you the wrong part. With orileys I’ve always had good quality parts. I put a starter on my 08 civic and it’s still going good over 2 years. In my old sunfire I had to put a new strut and wheel bearing on it and it was done well for a cheaper part. Really all boils down to how competent and knowledge able the workers at these stores are
Tony's in Marrero, Louisiana on the West Bank Express Way was my favorite neighborhood parts store to go to!👍🏿
Been goin' to O'Reilly's lately and am having a good experience. Like he said, it really boils down to the employees.
we have really good employees at our's, but we live in a small town. Everybody knows everybody here, so people care more about their reputation.
Right on Scotty, the most expensive job is the one you have to do twice.
Enter O’Reilly’s once years ago with an emergency - no greeting, no listening, no attempt at customer assistance whatsoever just an instant attitude. Turned right around and haven’t been since. Their silly commercial jingle is disingenuous. At least you get eye contact and an options presentation at AZ.
I bought a starter for one of my cars and had to replace it three times. I did not have to pay for the starter but, I did not like changing it that many times. I normally like to rebuild my own starters and have less problems. I am getting old and working on cars is not as easy as it used to be but, I still like looking at your videos because the information is helps me make decisions.
I generally never use Auto Zone or O'Reilly, I prefer Advance or NAPA.
I use Advance. I hate NAPA. Dunno I think it’s because they’re more expensive and their employees act like groupies with me being the out guy. Advance guy always help me out. Better stores too.
Napa is my least preferred as well. Service is always slow
I have an advanced near me I go there put of convience sometimes especially if I'm running to get something need for a car I'm working on right then but their prices seems steep plus the staff dont seem as friendly or knowledgeable but I have a friend at napa that always gives me his discount so cant complain about them
ijzerkoekie yep. That sums it up.
O’Reilly does have great service, but it’s not here where I’m from.
I prefer NAPA but their ownership might be structured differently than other chains. My local NAPA is family owned and I've noticed big differences from one NAPA to another.
O Rielly buy an Optimna battery. Top fill battery cost less but acid leaks on your battery terminals and tray. Besides that, the rebuilds sources are similar and boxed to different stores. Depends on your personal experience, which place is for you.
Nice video I miss Auto Zone I have a Orielly here in my southern Mo. town but they do price match with Walmart it comes to about $25 savings every oil change.
In my area, NAPA -is- staffed with ex mechanics.
Scotty, I love your channel, but I gotta ask: The city you live in allows you to work on vehicles at your house? I'm really jealous!
A few years ago the spider fuel injector assembly on my old silverado went out. Thankfully I was at home in my driveway when it died. I bought the parts and got to work. Either some A-hole called the city, or code enforcement just happened to be driving by, but they were all up my rear end within an hour or so. They rattled off codes that it's illegal to work on vehicles in a residential area, blah, blah, blah and told me I needed to stop right now and I wouldn't be cited. I asked them how much the ticket would be. Well, the price of the fine was cheaper than the cost of having a tow truck take the truck to a shop and the cost of a mechanic, so I laughed and picked the wrench back up. I was cited, fixed my vehicle, went to court and the judge threw the ticket out. Some people are just ridiculous.
you can anywhere as long as it's zoned commercial!
@@mslittles5778 Most neighborhoods are not zoned commercial....they are residential. that's why I asked.
@@facepalmdaily4404 Indeed but if you pay to have say your driveway and garage zoned commercial that is how you can work out of your garage!
@@mslittles5778 Truth. Problem is getting the city, depending on the city, to zone your driveway commercial can be either an uphill or impossible battle. Corpus Christi, where I am from, is the latter. This city won't give an inch on anything. I once got a ticket from code enforcement for tall grass..... there was ONE SINGLE johnson grass plant on my fence line. The rest of the yard was mowed and manicured.... one weed. I fought it and was told, "if even one blade of grass is over 12 inches you are in violation."
That's the kind of city I live in. So to me the idea you can get the city to help you out with anything seems alien to me............. I need to move. LOL
He lives in Houston. We have no zoning.
Thank you Scotty. Love the advice.
My AutoZone experiences have been rude and time consuming waiting. O'Reilly's has always been exceeding customer expectations. While taking family to Dollywood from Gatlinburg, car broke down...towed to O'Reilly's but battery is not the issue. Manager had his parts runner driver drive us all the way back to Gatlinburg. And he took back roads and gave us a history lesson on Dolly Parton.
I've had several failures using Auto Zone starters and alternators and zero with O'Reilly. Jus say'n.
I like O' Reilly's but god it seems like everytime I buy a part from them it seems to be missing something essential.