I was sent a bad GPU to try and fix from a subscriber... Can we do it?

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  • เผยแพร่เมื่อ 19 ม.ค. 2021
  • A subscriber recently sent me their GPU to look at because it keeps crashing on their system... let's see if we can figure out what is going wrong.
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ความคิดเห็น • 3K

  • @embiggenedbadger4297
    @embiggenedbadger4297 3 ปีที่แล้ว +631

    "It's not crashing. Which sucks." This is literally the only situation I can imagine in which this quote makes perfect sense.

    • @TristanSchaaf
      @TristanSchaaf 3 ปีที่แล้ว +30

      Most annoying comment I could write or receive when I was a test engineer "Cannot reproduce"

    • @Exponaut_R-01
      @Exponaut_R-01 3 ปีที่แล้ว +12

      This also applies to uninterested people watching motorsport

    • @demoniack81
      @demoniack81 3 ปีที่แล้ว +8

      ​@@TristanSchaaf Non deterministic bugs are the most annoying thing in the world as a developer - right next to testers who don't precisely detail everything they did before they witnessed one.

    • @georgf9279
      @georgf9279 3 ปีที่แล้ว

      If it works and you don't know why. Me no likeie.

    • @TheDwarvenDefender
      @TheDwarvenDefender 3 ปีที่แล้ว +1

      Trying to wreck your car in Burnout Paradise but you keep getting Driveaways.

  • @Chuck.S.
    @Chuck.S. 3 ปีที่แล้ว +992

    Sounds like a power issue / power supply or cables.

    • @Stopsign002
      @Stopsign002 3 ปีที่แล้ว +29

      Yup that's my thought

    • @ShEsHy
      @ShEsHy 3 ปีที่แล้ว +110

      Yup. Older card uses less power, works fine. 1080 Ti uses more power, crashes.

    • @KriminalKat
      @KriminalKat 3 ปีที่แล้ว +17

      The shutting down with no bluescreen definitely sounds like a power supply issue. Edit: i guess it did bluescreen, only heard Jay say it, didn't see it.

    • @thelaneyo
      @thelaneyo 3 ปีที่แล้ว +9

      @@KriminalKat it bluescreened on the guys video.

    • @maybelbdidit
      @maybelbdidit 3 ปีที่แล้ว +19

      @@KriminalKat clearly someone didn't watch the video first

  • @andrewstambaugh8030
    @andrewstambaugh8030 3 ปีที่แล้ว +96

    I hope you do more of this type of video. Especially with the graphics card shortage, knowing a few options to fix dead or misbehaving cards is a great community service.

  • @davidcallahan8687
    @davidcallahan8687 2 ปีที่แล้ว +9

    I've never been more satisfied with a channel than yours. I always learn new things and many of the trouble shooting steps I have and programs I have are at your recommendation. Your passion for keeping your subscribers well informed is barn none the best out there. I'm only a recent subscriber but man I don't know what I'd do without your videos.

  • @radicalxedward8047
    @radicalxedward8047 3 ปีที่แล้ว +550

    “It works for me.”
    The most common sentence for anyone who fixes tech stuff for people lol.

    • @pixel_arc8550
      @pixel_arc8550 3 ปีที่แล้ว +6

      Or "How are you so dumb to not figure this out, I've told you this a million times, do you think my time is worth nothing?!"

    • @radicalxedward8047
      @radicalxedward8047 3 ปีที่แล้ว +31

      @@pixel_arc8550 pretty sure most tech people aren’t that much of a dick to people that that’s their most common sentence.
      You might have some anger management issues if that’s the case for you.

    • @pixel_arc8550
      @pixel_arc8550 3 ปีที่แล้ว +4

      @@radicalxedward8047 No, I dont say that, its just an exagerration (probably spelled wrong, not a native) of what I think. I dont fix peoples stuff as a job, Im just the only guy in my family and among my friends who hast a clue about tech. And when I get called to disconnect and reconnect to a Wifi network, thats on my balls. I of course would never say that out loud, thanks for the concern, but I am a pretty calm person.

    • @ChuckvdL
      @ChuckvdL 3 ปีที่แล้ว +3

      As someone with over 20 years in test/QA I’ve sure heard it enough times, and even seen it to be true, which lead to us comparing differences between systems and configurations and found the source of a bug. But most often it was due to the dev not following the repro steps.

    • @timessiah94
      @timessiah94 3 ปีที่แล้ว +3

      To be honest it is the same for us auto techs, if you bring in your car and i cannot duplicate the problem, its basically works for me and you get charged diagnosis time.

  • @ysbrandd
    @ysbrandd 3 ปีที่แล้ว +594

    Dis he try leaving it in a bowl of Ifixit overnight?

    • @Shaxuul
      @Shaxuul 3 ปีที่แล้ว +17

      Where IFixIt ninjas come and repair it.

    • @barrybshrekson864
      @barrybshrekson864 3 ปีที่แล้ว

      @@Shaxuul maybe he shoulda left it at the window so the ifixit special forces will retrieve it

  • @polodoskyz
    @polodoskyz 3 ปีที่แล้ว +77

    my tip goes: always check the psu and psu connections, I had so much trouble because the gpu just turned off the display and went full fan speed, and I never suspected it would be the psu since I thought it would turn off instead of going full speed

    • @Shakis87
      @Shakis87 2 ปีที่แล้ว +2

      yuuup every time I've had an issue like the one described it has always been the PSU lol

    • @dekchi8781
      @dekchi8781 2 ปีที่แล้ว

      I know this is an old video but I had a similar issue recently and my problem was actually a failing power supply extension cable. It took me 6 months to trouble shoot because it affected one gpu worse than another leading me to think it was a faulty gpu like this video.

    • @Satanisruined
      @Satanisruined 2 ปีที่แล้ว +1

      Seriously was this legit? What is the most common problem? its power! why wouldn't you do something about that before you sent it to somebody saying it doesn't work? The capacitors could be bad whiney coils etc. The first thing you do is replace the power supply when you have this type of issue not the video card, or at least test a new one am I right?

    • @zwenkwiel816
      @zwenkwiel816 2 ปีที่แล้ว

      fans going to full speed is a safety measure if the GPU crashes or something the normal sensors and fan curves can stop working so the fans just go full speed since they have no clue what the GPU is actually doing or how much cooling it needs

    • @PashaGamingYT
      @PashaGamingYT 2 ปีที่แล้ว

      Same for me, I noticed in GPU-Z my 12V rail was delivering 13.2V

  • @cssgtcupcake
    @cssgtcupcake 3 ปีที่แล้ว +7

    Jay, thank you. Seriously, my brother and I could not figure out what was wrong with my graphics card until he watched your video. after 2 months of crashing 15+ times a day trying to game, all I needed was to use DDU. Everything pointed towards my card failing, except this one final fix. Much love and thank you again.

  • @cambargera
    @cambargera 3 ปีที่แล้ว +336

    "Whats different with his system.."
    Well, I'd hope he has a case

    • @TheEvilGaidin
      @TheEvilGaidin 3 ปีที่แล้ว +3

      Was thinking that too.
      Case or PSU might do something with the card.

    • @Megalomaniakaal
      @Megalomaniakaal 3 ปีที่แล้ว

      Also difference in driver version, motherboard and cpu?

  • @ghjong001
    @ghjong001 3 ปีที่แล้ว +247

    The viewer was just hoping Jay was going to trigger Louis Rossman again.

    • @KriLL325783
      @KriLL325783 3 ปีที่แล้ว +3

      Yeah if he was sensible he'd send the card to Louis not the ender of hardware Jay *insert picture of Jay with torch and heatgun pointed at graphics card here*

    • @mrmagoo756
      @mrmagoo756 3 ปีที่แล้ว +1

      Deepfry the gpu with flammable liquids 😂😂🔥🔥💥💥💥

  • @blackops84321
    @blackops84321 2 ปีที่แล้ว

    This is my first time watching your videos. Very informative and enjoyable to watch. Thank you. I am now subscribed.

  • @chrisconover2565
    @chrisconover2565 2 ปีที่แล้ว

    Not sure how I missed this video but just now saw it. Thanks for this one. This is, by far, my favorite type of content. Though I might not experience exactly the same problem, it is useful to observe others trouble shooting.

  • @teabagmcpick889
    @teabagmcpick889 3 ปีที่แล้ว +403

    General advice for all troubleshooting - always do the easy thing first.

    • @dylanmorgan7920
      @dylanmorgan7920 3 ปีที่แล้ว +17

      And least invasive to most invasive. They don’t always align with each other though.

    • @jabinstateresa
      @jabinstateresa 3 ปีที่แล้ว +11

      Yeah, in the case for most 80 plus rated psus, just cleaning the inside can fix most problems those things have.
      Got a corsair VS550 that I got for free because for some reason an ant decided to chill on the underside of the board. Removing the ant fixed the psu and it has been working solid for a year now.

    • @xKrispyx
      @xKrispyx 3 ปีที่แล้ว +14

      Another sound piece of troubleshooting advice - Just because someone else says they've already tried things you would normally do in your assessment, don't skip doing those things yourself. The reason whatever you're fixing is in your hands is because the other guy couldn't fix it.

    • @Squall4Rinoa
      @Squall4Rinoa 3 ปีที่แล้ว

      @@jabinstateresa the VS550 is garbage, you will eventually have a explosion grade failure.

    • @VincentGroenewold
      @VincentGroenewold 3 ปีที่แล้ว

      Ha yes, pretty amazed that wasn't done before this tbh. Which seems almost planned. :)

  • @shlomomolokandov7270
    @shlomomolokandov7270 3 ปีที่แล้ว +89

    How to fix your computer parts:
    Let jay hold it

    • @ZeroHourProductions407
      @ZeroHourProductions407 3 ปีที่แล้ว +16

      How to break your pc parts: *let Linus Tech Tips hold it*

    • @mr3ight8all50
      @mr3ight8all50 3 ปีที่แล้ว

      @@ZeroHourProductions407 true there

    • @maighstir3003
      @maighstir3003 3 ปีที่แล้ว +5

      I mean, I get hat a lot of the time working as tech support.
      Person having problems: "My computer doesn't work."
      Me: "All right, show me what doesn't work."
      Person having problems: *Does the thing that they claim doesn't work* "Oh, it works now. Probably because you were standing there looking at it."
      Me: "Okay. Hope it keeps working. Call us again if you need help. Have a good day."

  • @maddog4u31757
    @maddog4u31757 2 ปีที่แล้ว

    This is one of the coolest things I've seen a YT channel do (fix something a subscriber sent in). Super awesome

  • @djhillesq
    @djhillesq 3 ปีที่แล้ว +1

    I love these trouble shooting videos Jay. I either learn something new, or my trouble shooting approach is confirmed because you did what I have done to try and solve problems.

  • @Deathscythe91
    @Deathscythe91 3 ปีที่แล้ว +1975

    yeah jay you do realise that everybody is going to send you broken stuff now to fix XD

    • @butterflyqueen9260
      @butterflyqueen9260 3 ปีที่แล้ว +120

      It's content for him. Win win situation !!!☺

    • @butterflyqueen9260
      @butterflyqueen9260 3 ปีที่แล้ว +11

      I'm waiting for the HP series. I have two pos hps.😭

    • @jetah50
      @jetah50 3 ปีที่แล้ว +13

      ad and sponsorships per video and they're semi quick to do.

    • @TwilightWolf032
      @TwilightWolf032 3 ปีที่แล้ว +104

      I'm gonna send him my life :D
      Maybe he can fix it

    • @smoketinytom
      @smoketinytom 3 ปีที่แล้ว +21

      @@TwilightWolf032 That’s good idea, send him the Election to fix....

  • @jreen58
    @jreen58 3 ปีที่แล้ว +644

    I Would bet 100 dollars that his power supply is defective.

    • @jeka1030
      @jeka1030 3 ปีที่แล้ว +14

      I thought that too...

    • @stephen9894
      @stephen9894 3 ปีที่แล้ว +38

      I had a similar issue when only playing an extremely taxing game.
      It was actually just a loose +2 PCI power connector. So it was only running into issues when needing absolutely all of the power available.
      It might not be the PSU itself.

    • @itadmin7811
      @itadmin7811 3 ปีที่แล้ว +2

      me too!
      lol

    • @shadowopsairman1583
      @shadowopsairman1583 3 ปีที่แล้ว +8

      Stick with Seasonic or Superflower OEM and no trouble

    • @rflair
      @rflair 3 ปีที่แล้ว +1

      Yup.

  • @danielturunen7237
    @danielturunen7237 3 ปีที่แล้ว +1

    Nice and informative video! Thanks for going through the steps of how to flash the BIOS (and what to be careful with!) :)

  • @YeisonGarces69
    @YeisonGarces69 3 ปีที่แล้ว +2

    I've been seeing this video in my recommendations for a couple of days. I was having similar problems with my GPU, when i tried to play some games, the FPS were really bad. I switched memories, checked some stuff, i was about to send it tomorrow to a repair center in order to get a diagnostic but man, i decided to watch this video today, cleared the drives with DDU and reinstalled. Man, the problem is fixed.
    Jay, you just saved me 50 dollars, gas and the time i was going to be offline. Thank you.

  • @mahu142
    @mahu142 3 ปีที่แล้ว +399

    Just an idea: It could also be the PSU.

    • @memermetalthemiddleagedaut99
      @memermetalthemiddleagedaut99 3 ปีที่แล้ว +25

      totally agree, had this exact problem solved by buying a new psu

    • @usmanshah8395
      @usmanshah8395 3 ปีที่แล้ว +8

      My thoughts exactly power supply related issue

    • @p1ngerss
      @p1ngerss 3 ปีที่แล้ว +7

      @John Jenkins pretty good it lasted 10 years

    • @BasedTitanG
      @BasedTitanG 3 ปีที่แล้ว +4

      Faulty cord?

    • @garystewart3110
      @garystewart3110 3 ปีที่แล้ว +1

      First thing that I would suspect.

  • @jimbles5071
    @jimbles5071 3 ปีที่แล้ว +209

    Bad PSU? Since he doesn't have problems with the older card which is using less POWAH

    • @taimoorshah8230
      @taimoorshah8230 3 ปีที่แล้ว +17

      His card needs more POWEH BABY.

    • @wundo9372
      @wundo9372 3 ปีที่แล้ว +5

      My buddy had the same problem. I found out later that on his MSI motherboard it was the “Game boost” in the bios that was causing the crashes.

    • @benzo5799
      @benzo5799 3 ปีที่แล้ว +5

      That might actually be the problem. Had the same issue when i upgraded from a gtx 770 to a 1080ti. The card issucking so much power it made the pc reboot. Obviously only when it was under load. I then set my powertarget to 60 perc and it worked,thats when i knew it was the psu lol

    • @henrygreen2096
      @henrygreen2096 3 ปีที่แล้ว

      @@wundo9372 Do you think you could explain that for a noob? My graphics card also has a "gamer mode" But will that lead to crashing?

    • @wujekcientariposta
      @wujekcientariposta 3 ปีที่แล้ว

      Just because it's older doesn't mean it uses less power. But yeah, probably the psu.

  • @brianm.595
    @brianm.595 3 ปีที่แล้ว +12

    "msconfig" from the run line gives you several options including booting into safe mode and specific line items for what starts with windows, etc.

  • @RealRikiRu
    @RealRikiRu 3 ปีที่แล้ว +10

    Always, always take a backup of your VBIOS in GPU-Z!
    Great video still Jay! love your stuff!

  • @bracco23
    @bracco23 3 ปีที่แล้ว +30

    A couple of suggestions for Command prompt proficiency:
    - If you are in explorer, you can just write "cmd" in the address bar and it will open a Command Prompt in the folder you were in (way quicker than opening one and cd-ing your way)
    - If you press TAB it will autocomplete based on what you have written and the files in the folder. In your case you could have gone "n -6 1" and it would have filled the rest of the line with the correct names, as nvflash was the only file starting with n, and the bios image what the only one starting with 1. This allows you to avoid changing the name of the room (and using names that are easier but have less valuable information). Also, if more files match what you have written, pressing TAB multiple times will rotate among them.

  • @Flashbang_Photo
    @Flashbang_Photo 3 ปีที่แล้ว +266

    "The only reason i'll use UserBenchmark is because it crashes"
    ok i'm fine with that

    • @THEpicND
      @THEpicND 3 ปีที่แล้ว +4

      Whats wrong with UserBenchmark for the uninitiated?
      Edit: I remember now, that was the crazy intel fanboy that said that it was much better than it actually is.

    • @joshjlmgproductions3313
      @joshjlmgproductions3313 3 ปีที่แล้ว +9

      @@THEpicND I've heard it has very biased performance numbers.

    • @THEpicND
      @THEpicND 3 ปีที่แล้ว +1

      @@joshjlmgproductions3313 yes I edited my comment right as you posted that 😂

    • @nathanyoung8284
      @nathanyoung8284 3 ปีที่แล้ว +6

      @@THEpicND It has it's very niche uses (like comparing one Intel CPU to another), but it heavily favors Intel in all things CPUs. They wholeheartedly recommend a 9600K over a 12-core Ryzen.

    • @LadBooboo
      @LadBooboo 3 ปีที่แล้ว +3

      @@THEpicND cpu.userbenchmark.com/Compare/Intel-Core-i3-9100F-vs-AMD-Ryzen-9-3900X/4054vs4044
      Look at that travesty. They're saying a 9100f is almost on par with 3900x in games and the 3900x is "2% better in games" lol

  • @waitwhaaat7949
    @waitwhaaat7949 3 ปีที่แล้ว +65

    For Jay: DDU has an option for Windows to NOT automatically install drivers after cleaning.

    • @cowbertnet
      @cowbertnet 3 ปีที่แล้ว +6

      the DDU instructions still say to disable all network connections anyway

    • @SnowfeetUS
      @SnowfeetUS 2 ปีที่แล้ว +1

      Would be nice if that option ever worked

  • @acuralee
    @acuralee 2 ปีที่แล้ว

    I swear I learn something from watching your videos every time! I need to find the Q & A section as I’m having a hard time putting together my custom loop that doesn’t have the pump attached to my reservoir. I got one of the “cool” Uber pumps (gold) from performance PCs and it had more in/out holes than I knew what to do with… plus the res is pretty heavy and I wasn’t 100% sure how I’d do my tube runs. I have monsoon fittings with monsoon tubing. But now I’m thinking of changing it up to bitspower as I can’t find more monsoon gold fittings.

  • @ThePirateGod
    @ThePirateGod 3 ปีที่แล้ว +51

    This just shows that Jay is one of the few good honest people out there. Traded the card nothing was wrong so he's gonna send it back and be fine with the guy keeping the other one.

  • @Laugh1ngboy
    @Laugh1ngboy 3 ปีที่แล้ว +36

    Well sounds like he needs to double check his power supply see if it's giving him proper voltages. Also check the cables see if they are dead.

    • @joerez5172
      @joerez5172 3 ปีที่แล้ว +1

      That is the first thing that popped in my head went things went smooth.

  • @FNBRENT
    @FNBRENT 3 ปีที่แล้ว

    I LOVE SEENG YOU GENUALLY HELP PPL JAY UR THE GOAT BROTHA

  • @JoeFlyd1
    @JoeFlyd1 3 ปีที่แล้ว +3

    The left shift shortcut is awesome. That made the whole video worth it to me.

  • @smoketinytom
    @smoketinytom 3 ปีที่แล้ว +272

    No iFixit Advert? This video isn’t good enough!

    • @purpleish_OwO
      @purpleish_OwO 3 ปีที่แล้ว +4

      sad

    • @halifaxmax5039
      @halifaxmax5039 3 ปีที่แล้ว +2

      well, I guess he technically didn't fix it, so...

    • @DanielFrost79
      @DanielFrost79 3 ปีที่แล้ว

      I totally agree.
      Damnit Jay! 🤨

    • @The1PatSmith
      @The1PatSmith 3 ปีที่แล้ว

      Falling standards!

    • @jbucata
      @jbucata 3 ปีที่แล้ว

      Somebody needs to fix the video with IFIXIT!!

  • @ZaneofAustin
    @ZaneofAustin 3 ปีที่แล้ว +60

    4:05
    "he did every step wrong on the way here"
    thats some words of wisdom, yet here is one of the most popular youtube channels of today :D

    • @AryaCashOut
      @AryaCashOut 3 ปีที่แล้ว

      What did he do wrong? I'm curious.

    • @deansmith4752
      @deansmith4752 3 ปีที่แล้ว +1

      @@AryaCashOut he didn't plug in the monitor, no power on the card

    • @nail7904
      @nail7904 3 ปีที่แล้ว +1

      @@deansmith4752 or the pc power cable

  • @RedFoxCrypto
    @RedFoxCrypto 3 ปีที่แล้ว

    Absolutely fire video Jay. Thanks buddy I learned a ton.

  • @nathanli6039
    @nathanli6039 3 ปีที่แล้ว

    i rmb the conversion you had with the subscriber on twitter about this lmao this is pretty cool seeing what happened now

  • @noonecareswhenalltheydo
    @noonecareswhenalltheydo 3 ปีที่แล้ว +104

    This is one of those situations when he SHOULD have sent the whole tower to you so you could properly diagnose what the issue was. But not everyone has multiple computers to do that with.

    • @GrockleTD
      @GrockleTD 3 ปีที่แล้ว +1

      it probably would have cost 200 dollars to do that.

    • @sirmonkey1985
      @sirmonkey1985 3 ปีที่แล้ว +12

      @@Nighterlev for a company yes.. for a normal person, no.. it's anywhere from 100-150 dollars depending on which shipping company you use, and whether you want ground or air, size, weight, insurance, etc.

    • @F4ze0ne
      @F4ze0ne 3 ปีที่แล้ว

      I kind of agree. Tough to do that though when it's your only machine.

    • @Blutzen
      @Blutzen 3 ปีที่แล้ว +6

      @@Nighterlev It cost me $30 to ship a _keyboard_ when mine died while under warranty, I have no idea where you're getting that number for a whole tower.

    • @BloodsCaress
      @BloodsCaress 3 ปีที่แล้ว +3

      @@Nighterlev You're not even close lol also the average pc is 20-30 lbs. The guy had a custom loop. You're talking probably 50 lbs. Then you're going to need suitable packaging to protect everything especially being water-cooled. You must be pretty young and have never shipped something. The insurance alone is going to cost over 30

  • @heyimadrian.4546
    @heyimadrian.4546 3 ปีที่แล้ว +187

    PSU was the 1st thing I thought about
    Jayz: BIOS UPDATE, CORRUPTED DRIVERS

    • @TheChudoviste
      @TheChudoviste 3 ปีที่แล้ว +19

      EXACTLY!
      I have no idea why did he totally "offsided" the hardware portion of possibility?

    • @mikerasmussen5452
      @mikerasmussen5452 3 ปีที่แล้ว +17

      I agree. A bad psu could be the issue, especially if it happens a peaks. So i would bet it is psu aswell :)

    • @lu34lyf
      @lu34lyf 3 ปีที่แล้ว +3

      exactly what i thought BSOD as it ramps the gpu clocks to me is a power supply issue
      corrupt bad drivers IMO would run but very bad

    • @drasticmart
      @drasticmart 3 ปีที่แล้ว

      Yup PSU is what I thought. Had this same issue when I got Gtx 1080 sli on my old hx1000w, going to ax1200i fixed the crashing. He should try ddu first of course.

    • @JeoshuaCollins
      @JeoshuaCollins 3 ปีที่แล้ว +5

      Doesn't do high powered benchmarks. Bluescreens and reboots. Works fine with older card.
      Yeah its almost certainly something to do with power delivery.

  • @bubbalou13
    @bubbalou13 3 ปีที่แล้ว +4

    i appreciate you not pulling that mans protective plastic off

  • @stevebarnette
    @stevebarnette 3 ปีที่แล้ว

    Learned a lot of great and interesting information. Thank you.

  • @mr.epidemic9898
    @mr.epidemic9898 3 ปีที่แล้ว +25

    You can boot straight to safe mode by hitting start > typing msconfig > clicking boot and check safe boot.
    Also, an option in DDU that you can temporarily disable windows updates so it doesnt try to install an old driver version upon entering windows. (Bottom of the options menu).

    • @sgtsetia
      @sgtsetia 3 ปีที่แล้ว +1

      Problem is, when we can't enter windows it's kind of impossible to enter safe mode, or I just don't know yet, previously we just have to press f8 to enter safe mode without enter windows first, so its easy to do ddu when we have problem with graphics driver crashing. For now I just do fresh install,

  • @thedeathwalkerlore
    @thedeathwalkerlore 3 ปีที่แล้ว +41

    My thought is the Power Supply...

  • @longjoseph9332
    @longjoseph9332 3 ปีที่แล้ว +29

    I miss content like this on a large scale. Genuine teaching from a more or less experienced pro- er.. Dude just sharing good advice for fixing problems the every day gamer could run into. Maybe YT isn't giving me enough because I'm not looking for it, but thank you for sharing anyway Jay.

    • @grimfist79
      @grimfist79 3 ปีที่แล้ว

      What has he fixed? The card is fine. It is most likely other guy's PSU, which was not even mentioned as possibility. This is actually disappointing.

    • @TheSkycania
      @TheSkycania 2 ปีที่แล้ว

      @@grimfist79 @ThatsbullShark didn't say he fixed anything, they said he showed how to fix potential issues. Sounds like you just want to hate for the sake of hate.

  • @Goldbergfitness
    @Goldbergfitness 3 ปีที่แล้ว

    I couldn’t have come across this video of yours at the perfect time and also most ironic. I currently have an MSI card Rx 5700 XT and my buddy just scored me a gigabyte nvidia 3060 ti for msrp ! I was curious about how to remove the drivers of my old card. Now I will know how to do that when my new card comes in. Love your videos man

  • @uncanny_mac4660
    @uncanny_mac4660 3 ปีที่แล้ว +56

    When there's a software bug at my work that the person who reported it can't repro in front of me, I call those Michigan J. Frog bugs.

    • @SilverKnight16
      @SilverKnight16 3 ปีที่แล้ว +1

      Now there's a reference I wasn't expecting. Nice.

    • @jtnachos16
      @jtnachos16 3 ปีที่แล้ว +2

      I call them '3 monkeys' errors.
      Didn't see it, didn't hear it, thus, can't explain how to fix it, because I'm ignorant to one of the factors involved that's causing it.
      Calling it that also reminds me not to assume URE the way other people do unless I've seen the issue directly or heard a detailed enough description to explicitly place the cause.
      I've literally had to go through projects using different fonts after exporting the code as a .txt to find the error before. Trying to be learning support to hobby devs/home learners can be quite the experience.
      Yes, you coded it correctly, but the font your IDE was using apparently meant you missed the capital I(i) being an l(L) after a mistype.

    • @le_travie7724
      @le_travie7724 3 ปีที่แล้ว +1

      Hahaha, I've had some of these

    • @Peter_739
      @Peter_739 3 ปีที่แล้ว +1

      Yes, it's always better to wait for a production bug report.

  • @TheMajorStranger
    @TheMajorStranger 3 ปีที่แล้ว +56

    Would you also repair a 1000$ limited edition Motherboard someone who's absolutely not Kyle from Bitwit bricked?

    • @Heinz76Harald
      @Heinz76Harald 3 ปีที่แล้ว +2

      XD

    • @taimoorshah8230
      @taimoorshah8230 3 ปีที่แล้ว +1

      😂😂😂

    • @sneezyrider1
      @sneezyrider1 3 ปีที่แล้ว +1

      Wait... video link?

    • @therealmotherphuck
      @therealmotherphuck 3 ปีที่แล้ว +1

      @@sneezyrider1 youtube @bitwit his most recent video.

    • @miarez93
      @miarez93 3 ปีที่แล้ว +2

      @@sneezyrider1 th-cam.com/video/gUF0aLzmOrc/w-d-xo.html

  • @jesta1865
    @jesta1865 3 ปีที่แล้ว +3

    i know not everyone is a computer tech, but it never ceases to amaze me when people don't do basics in way of trouble-shooting

  • @zackavious
    @zackavious 3 ปีที่แล้ว +16

    Protip: Hold shift and Right click in a folder to select "Open Powershell (or Command Prompt) here"

    • @paulwest84
      @paulwest84 3 ปีที่แล้ว +3

      Doesn't let you run it as administrator though. If you need it to run as admin, in Win 10, go to File > Open Windows Powershell > Open Windows Powershell as administrator.

  • @banana_rat96
    @banana_rat96 3 ปีที่แล้ว +25

    I was more focused on his wallpaper rather than the test itself, indeed a man of culture. 8:29

    • @scareyaf
      @scareyaf 3 ปีที่แล้ว

      Narita Dogfight and an FD. Perfect combo.

  • @slightlydazed9267
    @slightlydazed9267 3 ปีที่แล้ว +142

    Sounds like a PSU issue. I've had the same thing a few years back when I went from a GTX 750ti to a GTX 970.

    • @TheChudoviste
      @TheChudoviste 3 ปีที่แล้ว +2

      EXACTLY!

    • @hadesdragon
      @hadesdragon 3 ปีที่แล้ว +1

      Yup i had same problem few years back

    • @Dan-ij1jo
      @Dan-ij1jo 3 ปีที่แล้ว +1

      Happened to me last year, my radeon VII spiked under certin loads and it would restart

    • @legrowshow6155
      @legrowshow6155 3 ปีที่แล้ว +1

      same for me..happened last week and i bought a corsair650w and prob solved

    • @slightlydazed9267
      @slightlydazed9267 3 ปีที่แล้ว +2

      @@legrowshow6155 that's what I bought as well. The CV650. Great little PSU

  • @quinceya23
    @quinceya23 3 ปีที่แล้ว

    Great vid Jay. I'd not heard of the DDU program. It's going to get used when and if i finally get a 3080 FE. Also never seen a gpu getting flashed. Learnt a lot today. Cheers dude.

  • @thomasbogaerts5477
    @thomasbogaerts5477 2 ปีที่แล้ว

    love youre channel jay, keep up the good work :) greetings from Belgium

  • @Deliciousxix
    @Deliciousxix 3 ปีที่แล้ว +22

    Power Supply, older card doesnt draw as much, his psu is starting to fail. causes all these issues.

    • @CosmicApe
      @CosmicApe 3 ปีที่แล้ว +1

      That's what I thought immediately. Benchmarking GPU pulls power for the GPU, but when he loads up a game, the full system starts drawing power, overloading the failing PSU, and crashing.

    • @Simon-ui6db
      @Simon-ui6db 3 ปีที่แล้ว

      yup my thoughts too. Had it on an old GTX275 (so much so it popped the psu)

  • @charbo187
    @charbo187 3 ปีที่แล้ว +145

    Sounds like homie has a PSU issue to me

    • @M0nsterRipper
      @M0nsterRipper 3 ปีที่แล้ว +6

      psu issue would not blue screen would insta reboot

    • @stoneymahoney9106
      @stoneymahoney9106 3 ปีที่แล้ว +13

      @@M0nsterRipper only if it's OCP kicking in, Vdroop will cause BSODs

    • @kschaff2002
      @kschaff2002 3 ปีที่แล้ว +3

      Came here to say this, PSU could be unable to push the current the card is requiring and the card is crashing the test.

    • @M0nsterRipper
      @M0nsterRipper 3 ปีที่แล้ว +2

      @@stoneymahoney9106 i had psu that ocp kick in and it did just that , closed all the pc and restated with out blue screen

    • @DerangedScout
      @DerangedScout 3 ปีที่แล้ว

      Ok Simpsons fan

  • @jeremiahmason6127
    @jeremiahmason6127 2 ปีที่แล้ว

    So glad you made this video, just yesterday i woke up to my 2ed monitor not displaying anything and my GPU at 100% load at idle, turned out to be an old GPU driver conflicting with a windows update that happened when i was sleeping. Saved me from going and dropping close to $1k on a newer better GPU and throwing this perfectly good one out.

  • @Kiwing4lyfe
    @Kiwing4lyfe 3 ปีที่แล้ว

    Saw the owner of this card posted about Jay gave a replacement of this broken card in facebook like a week ago, good man Jay

  • @onlypvpcaterina-6669
    @onlypvpcaterina-6669 3 ปีที่แล้ว +78

    DDU has safemode in the options, That needs to be ticked, Then it will reboot into safemode for you, Then when its all done and reloads the pc again, It will load into normal windows right after.

    • @insanity-vr6vu
      @insanity-vr6vu 3 ปีที่แล้ว +2

      Good tip!

    • @MrCreativeHD100
      @MrCreativeHD100 3 ปีที่แล้ว +1

      Would you need to run it in normal windows to tick this option?

    • @jimsinnovations2737
      @jimsinnovations2737 3 ปีที่แล้ว +1

      thought everyone knew this LOL

    • @spencerford11
      @spencerford11 3 ปีที่แล้ว +2

      this is easy mode. i use ddu to get to safe mode for any reason i need safe mode for

    • @MrCreativeHD100
      @MrCreativeHD100 3 ปีที่แล้ว +1

      @@jimsinnovations2737 Is that a yes?

  • @gokaired4973
    @gokaired4973 3 ปีที่แล้ว +20

    Having a hard time focusing with that FD Dogfight wallpaper. As a new JayzTwoCars subscriber I must say...you are a man of good taste #datass

    • @SHOCK2944
      @SHOCK2944 3 ปีที่แล้ว +2

      the amount of time i've spent looking for that wallpaper is too much

  • @johnkeane320
    @johnkeane320 3 ปีที่แล้ว +62

    Would love to see follow up from owner of the card after he received it back.

    • @davidepannone6021
      @davidepannone6021 3 ปีที่แล้ว +7

      Exactly. Otherwise what's the point of this video lol.

    • @evengraintech1397
      @evengraintech1397 3 ปีที่แล้ว +2

      @@davidepannone6021 for me, trying to learn how to fix gpus

    • @grimfist79
      @grimfist79 3 ปีที่แล้ว

      @@evengraintech1397 what has he actually fixed? The card was working fine at 1st boot.

    • @evengraintech1397
      @evengraintech1397 3 ปีที่แล้ว +2

      @@grimfist79 I just looked up "how to fix gpus" and this came up

    • @jayritcher6509
      @jayritcher6509 2 ปีที่แล้ว +3

      @@grimfist79 What we can take away from this video and the following discussion is a diagnostic plan of attack . Respectfully , there's always something to be gleaned from every experience .

  • @HeathHarris
    @HeathHarris 3 ปีที่แล้ว

    Thank you sir, I did not know about DDU, I have used driver uninstallers in the past but now I have a new one to try.

  • @mironaukkarinen2500
    @mironaukkarinen2500 3 ปีที่แล้ว +51

    My friend had problem like this, idling was okey, randomly crashing in games. problem was faulty power connector. Contactors were black from bad connection.

    • @wescon3745
      @wescon3745 3 ปีที่แล้ว +2

      Similar issue and similar fix. Took me forever to figure it out.

  • @pepperfish_
    @pepperfish_ 3 ปีที่แล้ว +39

    His PSU is either dying/damaged or not strong enough....

  • @xzbit9069Davidson
    @xzbit9069Davidson 3 ปีที่แล้ว +1

    I would give my life to build a computer with you jay.. been watching you forever lol always great work and amazingly helpful videos

  • @averydaniel5582
    @averydaniel5582 3 ปีที่แล้ว

    Ha lol I typed driver issue a few seconds before you did in video love you Jay ur show is awesome

  • @taleg1
    @taleg1 3 ปีที่แล้ว +32

    maybe he has just a little bit to little psu power, so that when his whole system ramps up, it crashes.

    • @TheArsenalgunner28
      @TheArsenalgunner28 3 ปีที่แล้ว

      That’s what I was thinking, maybe the card spikes and hits the power limit and the PSU taps out...but then it wouldn’t reboot the system would it? Wouldn’t the computer just shut off immediately if it exceeded its power limit?
      The moment the GPU is issued a workload it just simply says nope. It could maybe be the motherboard, but then if the slot was defective then his other card wouldn’t have worked neither.
      I think Jay might have it right, it’s a software issue

    • @Nam3Iess
      @Nam3Iess 3 ปีที่แล้ว

      I was thinking the same

    • @PhoeniXfromNL
      @PhoeniXfromNL 3 ปีที่แล้ว

      sure is possible, happened to me in the past

  • @LoliLoveJuice
    @LoliLoveJuice 3 ปีที่แล้ว +77

    probably all that hentai corrupted the drivers. same with mine so i got an 8tb just for hentai so it doesnt crash

  • @Logic0914
    @Logic0914 ปีที่แล้ว

    By me watching you on how to install this freaking bios man. It look so easy because the prev vid that i have watched. It took me forever to figure it out.

  • @TheGtoXed
    @TheGtoXed 3 ปีที่แล้ว

    you are awesome jay!!! fucking love you bro, you keep it real regarding PCMR!!

  • @milkywxy241
    @milkywxy241 3 ปีที่แล้ว +5

    Saw the dude’s post on Reddit, been waiting for this one! :D

  • @punxnotdead185
    @punxnotdead185 3 ปีที่แล้ว +48

    As an auto mechanic I know exactly what you're dealing with lol, literally like you said sometimes stuff like this happens and its super frustrating when you can't replicate peoples issues no matter what you do.

    • @MrBrutalMachinee
      @MrBrutalMachinee 2 ปีที่แล้ว +4

      That's actually so common with cars, specially 2006-latest, older cars are much easier to troubleshoot, less electrical features, diesels been almost same tho

  • @robertkennedy229
    @robertkennedy229 2 ปีที่แล้ว

    That was totally cool he gavehim a working card, and is sending back his original card. Kudos!

  • @Jpilgrim30
    @Jpilgrim30 2 ปีที่แล้ว +1

    Good video. As an automotive driveability and electrical technician you did the right thing by not touching the water block before checking the card. Any time you’re troubleshooting anything the first step is to verify the complaint and see how you can reproduce it. Also I never mess with wiring or connectors and disturb things as little as possible when looking for the problem. Just slightly moving a harness or a connector can make the problem go away for a considerable amount of time. If you suspect a connector having an issue then test on both sides of it without disconnecting it as something like a fretted terminal can temporarily be fixed by just unplugging and plugging a terminal back together. One of the biggest lessons to learn in diagnosing things is that you usually can’t diagnose a problem that doesn’t exist at the time. It’s funny because the local parts store with their cheap pocket code reader has a lot of people thinking you can plug something into their car and it just tells you exactly what’s wrong with it. 😂 Being a good diagnostician in any field requires a certain way of thinking and following a process.

  • @gffmac2
    @gffmac2 3 ปีที่แล้ว +13

    You would have thought Jay would have asked him to try DDU before going to the extent of sending that card out....

    • @mithshude
      @mithshude 2 ปีที่แล้ว

      as someone who has worked in customer support, 99% of customers have always done everything humanly possible to troubleshoot if you ask them. so even if jay did ask, he probably got a "yes" as response ^^
      i had someone who had "tried everything" to get wifi working on their phone like connecting to different networks, resetting network settings (i think they even claimed factory reset) when talking to them. the problem was that they had accidentally turned off their wifi by clicking it in the drop down menu.

  • @PorkRollActual
    @PorkRollActual 3 ปีที่แล้ว +7

    "it automotive mechanic-ed me"
    I felt that in the absolute depths of my soul, especially being a Volkswagen technician. ughhhhh lmao

    • @sosscarz
      @sosscarz 3 ปีที่แล้ว +1

      Vw😂 I feel for you.

  • @Abikuru
    @Abikuru 3 ปีที่แล้ว +1

    Thank you for the tip with using DDU. I cloned my boot drive recently after switching to Ryzen CPU, and suddenly Overwatch was hitching and microstuttering like crazy (and only that game had the problem) and this was the one thing that fixed it entirely.

  • @kelrune
    @kelrune 2 ปีที่แล้ว

    Dear Jay,
    I want to thank you for showing off the driver uninstall. i just used it for a possible failed driver update.
    it helped simmingly. It also worked.

  • @J-1410
    @J-1410 3 ปีที่แล้ว +9

    North Dakota? So there are at least two of us with computers that means

    • @smeuchel
      @smeuchel 3 ปีที่แล้ว

      At least with a dedicated GPU 😂+1

    • @J-1410
      @J-1410 3 ปีที่แล้ว

      @@smeuchel nah I think its safer to say with computers. We just got the telephone last month don't ya know?
      on a serious note, scammer still believe that people in North Dakota don't have computers and we are on a party line system still.

  • @EnvyKoi
    @EnvyKoi 3 ปีที่แล้ว +8

    when you send jay your broken graphics card, but it was actually your whole system OOF

  • @brian_dc2
    @brian_dc2 3 ปีที่แล้ว

    Ive seen your riser video and this. As an automotive tech, these diag troubles are all too familiar lmao
    Also; love the narita dogfight photo 👌🏼👌🏼

  • @bikedoc4145
    @bikedoc4145 2 ปีที่แล้ว

    Lmfao Jay I thought you was at GN's studio with the big liquid Nitrogen keg in the background 😂

  • @lardook
    @lardook 3 ปีที่แล้ว +16

    Jay: "I need to make a makeshift water loop"
    *Silence*
    *Liquid Nitrogen dewer & tank enters scene*

    • @nexxusty
      @nexxusty 2 ปีที่แล้ว

      *Dewar
      You're British... Do better.

  • @davedivesdeeper
    @davedivesdeeper 3 ปีที่แล้ว +5

    Maybe have him check his power supply. I had that issue when I was using an older power supply because it couldn’t supply the power fast enough, the sine waves were too long apparently to react fast enough for the new cards?
    Corsairs information at least

  • @user-mj2vz2ls9p
    @user-mj2vz2ls9p 3 หลายเดือนก่อน

    Seeing this video 3 years later... helped me out a lot believe it or not but been having GPU shutdown issues similar to this GPU symptoms and finally with testing and using apps in this vid helped me to discover a faulty power port on my PSU.... all that being said now it seems fixed but I already ordered a 4060 so I have a spare 3060...

  • @switchlite8218
    @switchlite8218 3 ปีที่แล้ว

    Should definitely make a series out of this topic. Helping Thee Defeated!!!

  • @KalLanPIDT
    @KalLanPIDT 3 ปีที่แล้ว +3

    "With the block on" *slaps the backplate*
    Gotta like the video, I laughed :)

  • @johnboleyjr.1698
    @johnboleyjr.1698 3 ปีที่แล้ว +3

    The last time I was this early, I was about to watch some dude fix a GPU.

  • @mohsentabouna6401
    @mohsentabouna6401 3 ปีที่แล้ว

    Informative video jayz

  • @chronicalcultivation
    @chronicalcultivation 3 ปีที่แล้ว

    Jay attempting to do repairs is a hilarious concept

  • @annfranksus1531
    @annfranksus1531 3 ปีที่แล้ว +3

    I did not know about DDU, this will help me greatly one day in my IT job

  • @seasickcaptain5249
    @seasickcaptain5249 3 ปีที่แล้ว +21

    Im just going to state the obvious:
    Not again..

  • @StylinRed
    @StylinRed 3 ปีที่แล้ว

    Omg thanks for the bios flash tutorial!

  • @jeffmarshall4204
    @jeffmarshall4204 2 ปีที่แล้ว

    Great video and I love your channel! I'm a new subscriber!

  • @FiRem002
    @FiRem002 3 ปีที่แล้ว +5

    When Jay overwrites the BIOS with an older version

    • @FallenShamsiel
      @FallenShamsiel 3 ปีที่แล้ว

      It bugs me... What fixes to the bios did he loose? Will noone ever know?

  • @somethingsnowing
    @somethingsnowing 3 ปีที่แล้ว +3

    I’ve had problems with the drivers that windows’ installs. The old driver it chooses has prevented me from installing the updated drivers. Again, thank you DDU

  • @Xcizior
    @Xcizior 2 ปีที่แล้ว

    all the kudos points in the world for leaving the plastic alone

  • @SilentDave
    @SilentDave 2 ปีที่แล้ว +1

    This video saved me a lot of money. For the past 2 months, I would constantly crash in Destiny 2 and theHunter: Call of the Wild. Destiny 2 would give me "Broccoli" errors, and from a conversation with theHunter devs, crash reports would say that it was showing "DeviceRemoved". I downloaded DDU, wiped all drivers, and now everything is working fine again. Really not in a position to replace my 1080 Ti just yet. Hopefully this will buy me some time until I'm ready to build a new rig. Thanks Jay!

  • @archenemy24
    @archenemy24 3 ปีที่แล้ว +4

    I ran into bios issues when i built my step daughters computer with a card off ebay. Ad said lightly used but it turned out to have a mining bios and i had to reflash the stock bios in order to get the drivers to install.

  • @vccomputing
    @vccomputing 3 ปีที่แล้ว +9

    Oh ffs, tell him to check his Reliabilty History, go back a few weeks to when his card was installed, find the crashes and get a clue as to what is triggering the crashes before doing ANY of this. Could be anything.

  • @Cam1an
    @Cam1an 3 ปีที่แล้ว +1

    just updated my gpu bios and omg i was so scared lmao. everything is fine tho, i did not know that a GPU BIOS was a thing tbh. i dont know everything about PC's. LOVE THE CONTENT JAY.

    • @bobzor
      @bobzor 2 ปีที่แล้ว

      DDU didn't work for me, and I have tried new PSU. Guess it's time to try the bios thing.

  • @burnsage_
    @burnsage_ 2 ปีที่แล้ว

    jay you are hilarious I love it!