Hi My name is Ali I am 47 years old I just start it at Chevy dealership i am going through my training. thank u for those great tips I learned a lot. Please keep up the good work
What is the best source to get a car business leads? I used to sale from 4 to 8 cars a month as a beginner and would like to increase my monthly sales. Any advices?
I've just recently started my career in the Car Sales industry and I greatly appreciate all the tips shared in this video. Fran, I'm writing down my 11 goals right now!
Asking the dead person does not work. But you could put some business cards in the fingers of the corpse so people can take one when they come up to view the body.
Good thought Jimmy! Something better, some of my best bird dogs are tow truck drivers. Three years ago a lady had a car accident in front of our deal, anyway, our lady manager had her come inside to keep the kids cool (we are a Florida deal). Anyway, no we didn't sell her a car, didn't even try but the lady wrote a nice letter to us and her husband had a electrical business as I recall. Anyway we do buy here - pay here, this gals husband remembered us and bought a employee who was down on his luck to buy a van from us. Don't remember how that deal ended up, they paid for it I guess. The point I am trying to make Jimmy is get to know tow truck drivers, body men etc. So many of the new cars that suffer collision damage are NEVER repaired if all the air bags deploy. BTW, I got fired from a AMC-Jeep dealer back in the day handing out cards at the scene of a accident (was thinking about becoming a lawyer after that scrape).
I made 5 pages of notes, hopefully starting a car sales position here soon!!!! This is very helpful for a starter and a person who is in the business for years! Thank you for the info and will gladly use it to the best of my ability to help my company and community for all it is worth! And thanks again!
I'm new to the car business and my closing ratio is pretty decent on new ups but I do have to improve on my phone game. This gave me the motivation to go harder and stronger. Thank you!
Hey Michael, thanks for checking out this podcast episode and for the question. An "Up" is how we refer to a new customer opportunity when a customer walks through the doors of the dealership. Many dealerships have a round robin approach to who gets the "up" so as to avoid a shark tank scenario.
I am a 20 year old female who just started selling cars within the last month. I am by far the youngest and newest here. I am great at rapports and relationships with customers but need to get stronger at closing the sale. The dealership i work at is kind of low volume and the guys i work with have a lot of clientele. What tips could you give me to be more confident at closing and tips to increase sales during downtime?
Hey man, thanks for checking out the show and for the question. If you don't mind me asking, what's the reason that they won't allow social media prospecting?
For every commenter bringing the negativity- Every car you see on the road was bought at least once. Somebody made money from that sale. It CAN be done with purposeful work and a positive attitude. Maybe you could sell a car a day if you'd stop whining and check yourself before you type nonsense.
Is it important to sell the customer on the features of the car? I’m just starting out an would love any great advise that will help me out on my first week
Most times if you put effort in selling yourself as the salesman and making a great experience for the customer you won't have to worry about features of the car or knowing everything although it does help.
Is not always the case, although is good to create value, focus on the customer needs “hot buttons”, most of the times the customers will tell you how to sell them a car you just have to ask the right questions. For example found out as much as you can about their current car(things they like, this they don’t like and things they would like to have on their new car). For example if the customer is looking for safety, show them the safety features, crash ratings, airbags, abs etc and do not kill yourself selling them the horsepower of the car. Key is listening to the customers and understanding their needs and execute.
Everything he said made sense however meeting 15 people a day thing may not apply in the luxury car Market. I work with a Porsche dealership in India, that league of clients are hard to catch, even for a hello. Does that mean the option for guys like me are limited to just making as many phone calls you can to get appointments?
Mayur Yadav I appreciate your efforts. the key to finding high end clients is to go places high end clients go . fancy hotels restaurants and night clubs are littered with clients .
I bought a lot of cars in my life, but no sales people send me any Birthday/Anniversary/Christmas/NewYears/Halloween/Valentine Cards. Or even call me or send me expensive gifts.
The biggest problem I see is getting to know all these families and people to call. People just arent gonna tell you their birthday because you stood within 10 ft of them lol. This guy just focused on networking. Thats it; thats how you sell 30 cars a month
Right I was like, Its gonna get uncomfortable when I ask for the kids birthdays and ask random people I said but two sentences to who they know is in the market for a new or used car. Idk how you're supposed to implement these tactics without making people feel uncomfortable. I'll take it with a grain of salt
I love the idea of getting referrals but know its illegal where im from. Is there a way around it like maybe donations? I don't have facebook but am opened to advice of any kind on here. Thank you and ill be keeping up with you on youtube.
Hey! It's called "Selling From The Heart" - you can grab it in a variety of formats on his website: www.frantaylor.net/shop. Hope this helps. Thanks for checking out the podcast.
bigdogpete43 automobiles shouldn't be considered an investment, but a reasonable solution for transportation. Do you know anybody trying to buy a new or used car?
dryanp1981wilmywood When they cost $40K they definitely are an investment, just a really bad one. There are much better uses for your money, like spending it on assets that appreciate instead of things that lose 20% in value per year. Dealers should be upfront and figure in depreciation to their customers payment as their true cost of ownership. But then nobody would be fool enough to buy one.
First bigdogpete43, sure you can spend that money on appreciating assets, but first you have to make the money. In order to make the money you must have piece of mind that you are able to get to work reliably every single day. If you spend very little on a junker how many times are you going to have to make that phone call to the boss, "Sorry I need to replace my (insert part here), my car wouldn't start today." ? So it is not an investment in that piece of metal. It's an investment in yourself and your ability to make money. That vehicle is worth more than the $40,000 you're paying for because...... If you're paying 40, and making a smart choice with a $600/month payment then that means your income supports the purchase which means you're making at least $60-80,000/ year at least. So that $600/mo allows you to make $6,000/mo and over the term of the loan you've made $480,000 and you sell the car for $10,000 bringing your total investment to $30,000 and getting 5 years of reliable safe travel... Now as a salesman I would agree why do you want to spend $40,000 on a car? Who gives a shit, buy a cheaper one but bottom line is if you want to be successful in life, reliable transportation is key
It's illegal in many parts of Canada as well. Have you joined Fran's group on Facebook? That's a great place to get ideas from others who aren't permitted to Bird Dog as well! Search for 30 sales a month on FB!
Best "How To" sales advice I've heard. Nothing about pressuring into sales. All about showing genuine interest in customer's lives.
Hi My name is Ali I am 47 years old I just start it at Chevy dealership i am going through my training. thank u for those great tips I learned a lot. Please keep up the good work
I have sold Ag Equipment for 20 Yrs. And now switched to selling cars , this was Excellent Advise . Thank You 😊
Thank you!
will try everything this month. Good luck to me by the grace of God
howd it go?
John Bello amen
Any luck?
I think he did it wrong and died
Liam 😂😂😂
What is the best source to get a car business leads? I used to sale from 4 to 8 cars a month as a beginner and would like to increase my monthly sales. Any advices?
Good show. my pen was definitely on fire. just got back into the biz,this was a good boost for the morale.
Are yoy still selling?
Wow, where has this podcast been ALL MY LIFE. it feels like I just entered Sales heaven.
I've just recently started my career in the Car Sales industry and I greatly appreciate all the tips shared in this video. Fran, I'm writing down my 11 goals right now!
Dom Does Cars awesome!
Dom Does Cars how has it been for you being in the car business
How has it been? Did you stick with it?
Update?
This guy at a funeral:
"I'm sorry for your loss, by the way who do you that's looking to buy a car."
Haha!
😂🤣
hahahahahahahahah DIED.
Asking the dead person does not work. But you could put some business cards in the fingers of the corpse so people can take one when they come up to view the body.
The true gold is in the service department, there's a deal a day waiting
Good thought Jimmy! Something better, some of my best bird dogs are tow truck drivers. Three years ago a lady had a car accident in front of our deal, anyway, our lady manager had her come inside to keep the kids cool (we are a Florida deal). Anyway, no we didn't sell her a car, didn't even try but the lady wrote a nice letter to us and her husband had a electrical business as I recall. Anyway we do buy here - pay here, this gals husband remembered us and bought a employee who was down on his luck to buy a van from us. Don't remember how that deal ended up, they paid for it I guess. The point I am trying to make Jimmy is get to know tow truck drivers, body men etc. So many of the new cars that suffer collision damage are NEVER repaired if all the air bags deploy. BTW, I got fired from a AMC-Jeep dealer back in the day handing out cards at the scene of a accident (was thinking about becoming a lawyer after that scrape).
joe welnack 😂😂😂 🐐
@@joewelnack3283 you still selling cars? I’m a girl applying for Lexus ! I’m so nervous don’t have sale experience but I want to give it a try
Awesome thank you. Just did my first week on the floor. Definitely doing this. I am glad I found you guys.
Wishing you the best. Have fun with it! Get creative! Thanks for the comment.
How did it turn out?
Damn this really firing my will to sell, i just got in 1 month in car sell industry and I'm all fired up. thanks for the podcast guys!
Riyan Kobra thanks for the support. Glad there is value here for you!
Riyan P how has it been going thus far I am starting this month into the car sales field
@@mrmooreofhonda9254 sucks everyone who ever posts im going to try this never respond lmao
I’m a headshot photographer and this all applies to me. Any entrepreneur in sales should hear this. Great!
Awesome! Thanks for stopping by!
This is great information for any car salesman. Thank you for this interview.
Thanks for listening!
You guys really do find the best and brightest in the industry. Great episode
+John Lyon Thank you! We appreciate the comment, John.
I made 5 pages of notes, hopefully starting a car sales position here soon!!!! This is very helpful for a starter and a person who is in the business for years! Thank you for the info and will gladly use it to the best of my ability to help my company and community for all it is worth! And thanks again!
Awesome! Thanks for stopping by and for the comment.
I'm new to the car business and my closing ratio is pretty decent on new ups but I do have to improve on my phone game. This gave me the motivation to go harder and stronger. Thank you!
So glad to hear it. Thanks for the comment!
that was awesome! thanks for this podcast it was amazing
Thank you!
After two days and 3 deals slipping by I want to be a student to sales and this is good stuff
Fran is awesome! Thanks for checking out the show!
What caused them to not close
I'm retired and thinking of the car business as a 3rd career. Forgive the basic/simple question. Is an "Up" a sale to a person who walks on the lot?
Hey Michael, thanks for checking out this podcast episode and for the question. An "Up" is how we refer to a new customer opportunity when a customer walks through the doors of the dealership. Many dealerships have a round robin approach to who gets the "up" so as to avoid a shark tank scenario.
Starting my day one of selling cars. This was the best to listen to while getting ready!
Congratulations! So glad that you got value from this. Fran is awesome.
Hows selling going allia
These videos are changing my career!
So glad that you're getting value from them. More coming soon!
I have been in the business for 5 years ... this was a very helpful tool...
+Kirtina Latimer - Thanks for stopping by Kirtina!
Wow! I'm so happy I found you guys and Fran. Fantastic!!!!!😎
+Eddie Goynes Jr Thanks for listening, Eddie!
It's really interesting. I have learned new ideas from this video.Great piece!
I am a 20 year old female who just started selling cars within the last month. I am by far the youngest and newest here. I am great at rapports and relationships with customers but need to get stronger at closing the sale. The dealership i work at is kind of low volume and the guys i work with have a lot of clientele. What tips could you give me to be more confident at closing and tips to increase sales during downtime?
Go to www.frantaylor.net
Work the service drive...close ratios are higher.
I just started a car sale but am into import sales instead of being on the floor, what do i do to retain more customers
I'm at a used car dealership that doesnt allow social media prospects what would you suggest I do to get more sales?
Hey man, thanks for checking out the show and for the question. If you don't mind me asking, what's the reason that they won't allow social media prospecting?
Go to another dealership.
This is very helpful, thank you guys for the tips !!
Thanks for checking out this episode, Sam!
For every commenter bringing the negativity- Every car you see on the road was bought at least once. Somebody made money from that sale. It CAN be done with purposeful work and a positive attitude. Maybe you could sell a car a day if you'd stop whining and check yourself before you type nonsense.
Can I go to Bars?
Is it important to sell the customer on the features of the car? I’m just starting out an would love any great advise that will help me out on my first week
Most times if you put effort in selling yourself as the salesman and making a great experience for the customer you won't have to worry about features of the car or knowing everything although it does help.
Christopher Pomatto thank you so much that helps a lot
@@Bosshog4541 make a friend then make a sale
Is not always the case, although is good to create value, focus on the customer needs “hot buttons”, most of the times the customers will tell you how to sell them a car you just have to ask the right questions. For example found out as much as you can about their current car(things they like, this they don’t like and things they would like to have on their new car). For example if the customer is looking for safety, show them the safety features, crash ratings, airbags, abs etc and do not kill yourself selling them the horsepower of the car. Key is listening to the customers and understanding their needs and execute.
yes this was an awesome podcast I learned a lot from Mr Taylor and I believe I will do very well thanks
Great! Thanks for the comment.
Great Info Thanks For Sharing! (Don't hate MOTIVATE!)
what book is he talking about?
Great interview !
Skip to 3:00.
Great stuff, keep it up!
Just started in the business and I love the tips, also the host sounds like h3h3
Awesome! Thanks for checking out the podcast! Also available on your favorite podcast app! Best to you!
How is it I’m looking to get into it
the 10 min mark is a game changer!!!!
Thanks for listening and commenting!
If you had to make a checklist for yourself what would be your step by step directions for your day if you need ABC steps like myself?
Hey Connor, thanks for the comment. I sent this to Fran and am hoping he can chime in directly with you!
The Dealer Playbook wonderful! Thank you!
Everything he said made sense however meeting 15 people a day thing may not apply in the luxury car Market. I work with a Porsche dealership in India, that league of clients are hard to catch, even for a hello. Does that mean the option for guys like me are limited to just making as many phone calls you can to get appointments?
Mayur Yadav I appreciate your efforts. the key to finding high end clients is to go places high end clients go . fancy hotels restaurants and night clubs are littered with clients .
I live in a basic small city i see all kinds of exotics and super cars downtown.
What did "he" say in regards to acquiring the prospecting tools?
I bought a lot of cars in my life, but no sales people send me any Birthday/Anniversary/Christmas/NewYears/Halloween/Valentine Cards. Or even call me or send me expensive gifts.
The biggest problem I see is getting to know all these families and people to call. People just arent gonna tell you their birthday because you stood within 10 ft of them lol. This guy just focused on networking. Thats it; thats how you sell 30 cars a month
Right I was like, Its gonna get uncomfortable when I ask for the kids birthdays and ask random people I said but two sentences to who they know is in the market for a new or used car. Idk how you're supposed to implement these tactics without making people feel uncomfortable. I'll take it with a grain of salt
I love the idea of getting referrals but know its illegal where im from. Is there a way around it like maybe donations? I don't have facebook but am opened to advice of any kind on here. Thank you and ill be keeping up with you on youtube.
Send them a nice Birthday gift or Christmas present.
this is amazing
Great podcast
22.5 cars last month lets see what we can do!
Jordan kuphaldt congrats!
Ayyyyyy🔥🔥
🔥🔥inspired
What’s the name of his book
Hey! It's called "Selling From The Heart" - you can grab it in a variety of formats on his website: www.frantaylor.net/shop. Hope this helps. Thanks for checking out the podcast.
top earners making what a surgeon makes
+david henriquez - Crazy, right?!?
+The Dealer Playbook yes sir Lol
I start my first day selling cars tomorrow.
How has it been going? 2 months in!
I start next week!
How about now?
Hows it going?
was here!
What's the book Fran Taylor is referring to?
Daniel Vogt Selling from the heart
WWW.frantaylor.net
Hey do you have an one on one coaching program
We're pretty sure Fran does coaching. Hit him up on Facebook and he will definitely respond.
Joe call me and I will help you. 717 232 0494
#EricTheCarGuy was here !
What's Fran Taylor's book called?
Selling from the heart.
where do you get it?
Selling from the Heart. www.frantaylor.net
who is the best car sellsperson in the industry?
+Boris T well that would depend on your definition of best.
thanks guys
So you wear a mask? Oh.. absolutely! LOL TRUE 😁 you have to do that to sell anything lol
Now we're wearing them for different reasons
Its 2021, should I still call and ask to speak to kids? 🤔
I hope you know the answer! 😉
So regular folks opt to give out their families info?
Official TH-cam Commentator yep people like talking about themselves
The worst investment you will ever make is an automobile.
bigdogpete43 automobiles shouldn't be considered an investment, but a reasonable solution for transportation. Do you know anybody trying to buy a new or used car?
dryanp1981wilmywood When they cost $40K they definitely are an investment, just a really bad one. There are much better uses for your money, like spending it on assets that appreciate instead of things that lose 20% in value per year. Dealers should be upfront and figure in depreciation to their customers payment as their true cost of ownership. But then nobody would be fool enough to buy one.
First bigdogpete43, sure you can spend that money on appreciating assets, but first you have to make the money. In order to make the money you must have piece of mind that you are able to get to work reliably every single day. If you spend very little on a junker how many times are you going to have to make that phone call to the boss, "Sorry I need to replace my (insert part here), my car wouldn't start today." ?
So it is not an investment in that piece of metal. It's an investment in yourself and your ability to make money. That vehicle is worth more than the $40,000 you're paying for because...... If you're paying 40, and making a smart choice with a $600/month payment then that means your income supports the purchase which means you're making at least $60-80,000/ year at least. So that $600/mo allows you to make $6,000/mo and over the term of the loan you've made $480,000 and you sell the car for $10,000 bringing your total investment to $30,000 and getting 5 years of reliable safe travel... Now as a salesman I would agree why do you want to spend $40,000 on a car?
Who gives a shit, buy a cheaper one but bottom line is if you want to be successful in life, reliable transportation is key
So if he had 20 referrals he gave away $2000 of his income? I know some cars are losers so he would pay someone to lose money ?
too bad "bird dogging" is illegal in the state of virginia!!!
It's illegal in many parts of Canada as well. Have you joined Fran's group on Facebook? That's a great place to get ideas from others who aren't permitted to Bird Dog as well! Search for 30 sales a month on FB!
i live in miami and its completely ok over on dis side.i sold like 20 cars from my house
how?
9:46 didn’t age well
Never trust a salesman. Never trust anyone for that matter.
Hopefully we can do business in a trustworthy way, based on how the customer wants.
Lol
The car sales industry is terrible right now. Stay away!
you just suck
I have young men and women making over $200,000 a year selling cars working 45 hours a week.
@@FranTaylor Amazing. I'm just getting started and knowing that is possible is highly motivating.
Fran Taylor where are you located?