Hi Davenport! ✨🙋♀️✨ I’m Shelly! I am new to car sales. I appreciate your videos! I’m selling Subaru’s at Gallatin Subaru! Go Team Car Sales! My passion is I sell safety and adventure! I almost died in a car wreck in 2008. Getting people into a car that will keep them safe and their families safe is super important to me here in Montana!
Sometimes you are the bug, and sometimes you're the windshield!Anyone who crys about a salesman (car or otherwise) "ripping them off" is just an incompetent buyer that did NOT EDUCATE themselves before they spent money. If you do the basic research on the product and price, and you're not a complete moron, it's physically IMPOSSIBLE to be taken for a ride! Period! Being unwilling, incapable of, or too damn LAZY to do an hours-worth of research before you spend your money doesn't mean somebody lied to you. It means they're higher on the food chain and are strong enough to prey on the lazy and weak. That's business... in fact, THAT'S LIFE! Thats why some people are winners and some are the ones who cry "foul" and blame the world for their so-called "luck.READ SOMETHING! Do some research! You cannot be taken advantage of when you are prepared....
+Jason Roney thx for the comment! I know what you are saying! The way business is done today I think the only way a car buyer can get ripped off is by buying the wrong the car for sure.
Hi I'm a 47 year old female car salesperson and the hardest time I'm having is memorizing the training and getting past my nervousness. the day just drags by
I've been in the car business now for almost a year and a half... My first go-around was at a small town family owned dealership that never averaged any more than 40 sales per month all together. Thus leaving me only accountable for 4-6 of those. Never really had any real training, I was just shown the ropes and was thrown out to the wolves, along with a "good luck kid"... Now working at a relatively decent Toyota dealership in a more densely populated area, but somehow still only average 8-10 cars per month... It's been that way since I started 6 months ago, I can feel my managers losing their hope with me, and the fear of being canned for poor sales keeps hammering me... I feel that i can be great, I have a naturally likable personality, my only problem is getting more customers in front of me... Phone calls become demoralizing, sitting outside for hours on end waiting for a customer to pull onto the lot can be equally as terrible... However those are the only suggestions my management and coworkers have for me... Not selling enough cars? More phone calls! Tired of making phone calls? Go catch an up!... I've tried other things, i have posted ads on facebook, and other social media accounts, i have listed some of our inventory on sale sites like craigslist, yet ironically the only calls i get are marketing companies asking if they can help me sell the car i have listed. My question to you is: What in the hell am I doing wrong?
Mike, You just nailed it that most sales rep here in India as well don't even know the product they are selling. Car are getting more and more hi tech with ADAS, Android, Cockpits, Connectivity etc. Sales reps need to be tech savvy themselves to sell the product. I just picked up passat, infact I sold the passat to myself by reading about it on internet, sales rep just did the negotiation. I am sure that sales guy will never be able to sell Paassat to the buyer who is looking out for option in the market with 60k+ USD budget.
you're not in the car sales business. you're in the sexy business. Make it sexy out there. I'm going to sell some damn cars. Buy the damn car and get to work!
Hi! i am a 23 year old female new to the car business. ive been selling cars for 4 months now and i average 9 cars/ mo. My boss says he thinks i will be hell on wheels once i get the hang of it, which i am.. but im really wanting better and bigger results. I often feel in the back of my head that im looked down apon being that i am a younger female and people can push me around. Can you help?
+Kaylee Moore A 23 year old female selling cars? Wow, you are in a tough spot there. I hope you have a thick skin or can develop one because you are going to get some, shall we say, difficult situations to deal with.
Hey Tina, thanks for listening to the show! I'd recommend getting in with your local chamber of commerce and also networking through local business groups. The more relationships you can build in your community with influential people, the better (e.g., insurance brokers, business owners, construction foremen, union leaders, etc.) Also, having your own website is going to be a powerful thing, especially because it will provide your customer base a place to come and get to know you independent of the dealership you work at.
I consistantly made 9 to 12k a month for years......i can count on one hand the times i even popped a hood. they are buying me....a little neuro linguistic programming...and it off too the bank we go!
ShopBeautyMania I've been in used car sales for 5 years and getting my customers to buy is not the problem. it's getting them credit that kills my deals.
fierceeagle2003 qualify your customers and fill the credit app before land it them on a unit, if you are in a new car dealership that also sells used cars you are going to have a more clear perspective about your customer
The number one salesman at my dealership sales no more than 20 cars a month. I wasn't too sell 30+ while still having a home life. There is no advertising done at the dealership. Help?
Thanks for listening! Are you saying that your store doesn't advertise at all? What personal efforts are you taking to get your name out to the community?
well they do radio. they are also really aggressive on the internet. but not much traffic and i have a sales letter i talk to service customers and ask for referrals from previous customers
Amir Towns Do a favor and visit www.thedealerplaybook.com/contact and send us the link to your dealer website. We wouldn't mind have a look to see if there is any advice we can offer! Also, would you consider leaving a 5star review on iTunes for us? We would greatly appreciate it!!! itunes.apple.com/podcast/the-dealer-playbook/id857094979?mt=2
Amir - In your situation the best fix is learning how the dealer handles loyalty repeat sales and get some tech help to find customers that are lease maturity or warranty expiration and might be in-market - and orphans-
+Miss Approval yup and maybe tape it there with a note... Under the driver side sun visor or in the center console work as well. Thank you so much for listening.
Im still in my first month working in the car business...just started a fresh month 2 weeks ago and ive only got 2 cars out...we do get decent traffic, but most of the customers are here to see the 3 main vets...what am i doing wrong?
I just got done with my interviews I had 3 interviews 1 with sales manager 1 with finance manager 1 with hiring manager I wore a tie to all 3, had a resume for each of them and just was honest as possible with them. Don’t try to BS a BSer
I just got hired with no car sales experience, Just be honest sell yourself but make certain you have examples to back up your claims. Remember you have to live up to the hype you set so just prove you can sell yourself honestly if the manager is worth anything he will see that. I was told they hired three people the day before I applied so there was nothing available, I told the sale manager that while i understood that I wanted to be a part of this company and to learn a new field. I spoke to him or visited the dealership once a week for two months before I got job offered i was informed i was offered " over two applicants with car sales experience because I proved I was professional and proved I was driven and dedicated."
Hello. I'm new in the car business. I am female. Are there any special tips for female sales people? My boss says he sees so much in me. He said I can make this a career. Im a single Mom. I need all the help I can get.
Always know your product. Know how the specs in the vehicle and how it works. I sold for many years and did well. Confidence sells and know your target. Ask questions and make your script your own. Good luck
As a car guys wife I can tell you the industry can be intimidating but you need confidence, a thick skin, don't be afraid to ask for the sale and smile, be genuine, KNOW YOUR PRODUCT, have a GREAT walk around, know the lingo, get someone who you admire and will give you the time to properly train you and mentor you, be prepared to not spend a lot of time with family make sure you have a good sitter or someone in place to take care of the kids while you work, customer CSI is everything because if the client loves you they will come back to YOU no matter what dealer you work with. Make sure your closer and general manager work with you to close if they suck you better be prepared to learn to close your own deals. Learn to market YOURSELF you are a business not a salesperson if you treat it that way you will have appointments coming in and won't need to rely on the bdc or fresh us or spoons, if you don't know Spanish learn it so you don't have to turn any deals. Good luck !
Okay so I was on the road doing car sales, just hated the atmosphere so now I work at a dealer. In the last month I have only done 7 cars. What can I do to increase my sales quickly?
+The Dealer Playbook Actually no, we get a ton of Internet leads as we are priced highly competitive online. I want to be a 30 car a month guy and I am willing to learn...
hey i have an interview coming up and i really want to do well in the car industry ive seen my uncle do well and live well and ive seen some friends quit and say its like standing on a corner trying to sell drugs all day...lol..im determined and want to learn if anyone has advice or can help me feel free to contact.
I am new to the car business. I sold my first car on my second week to a friend. How do I get better at selling to people i don't know? Trying to stay calm but always seems to get little nervous. Also get customer that says they will call me back but never seem to call me back
Continue supporting the NADA. If you let the efficiency driven technologists in, salespeople will be purged with impunity. Adding 5% to the cost for virtually no value is unacceptable in my opinion.
If you sell 30 cars and only make 3k you're at the wrong dealership. Even if every car was a mini for your example that 100 bucks. They should have a volume bonus and at 30 cars it should be around 3-4k. So lets say on the low end 6000 total. Now as for you having all mini deals thats your fault. You need to hit people at full pop even if they come off the internet (you never know) flip them to a used car and name your price if you did your job and built report they'll bite. Spend 90% of your time selling yourself and 10% of your time selling the car and closing. You'll make a good amount of money even if you only sell 10
Selly Automotive crm is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever. Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from.Technical support is pretty much absent and non-responsive. Toll free number is not working.For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.
ABL! Always Be LYING!!!!!!!!!!!!!! Whether you lie outright or hold back the ugly truth! BE PREPARED TO SELL OUT YOUR CONSCIENCE AND YOUR SOUL TO THE DEVIL!!!!!!!!!
This video gave me tons of inspiration ! Thank you !
Thank to Mike, Robert , and Grant I just got my first sales job at one of the nicest dealerships in my area around Philadelphia!
That's awesome! Congrats!
how has it been going?
Working on building my skills while selling some cars :)
What dealership do you work for?
Hi Davenport! ✨🙋♀️✨
I’m Shelly! I am new to car sales. I appreciate your videos!
I’m selling Subaru’s at Gallatin Subaru!
Go Team Car Sales!
My passion is I sell safety and adventure!
I almost died in a car wreck in 2008. Getting people into a car that will keep them safe and their families safe is super important to me here in Montana!
Sometimes you are the bug, and sometimes you're the windshield!Anyone who crys about a salesman (car or otherwise) "ripping them off" is just an incompetent buyer that did NOT EDUCATE themselves before they spent money. If you do the basic research on the product and price, and you're not a complete moron, it's physically IMPOSSIBLE to be taken for a ride! Period! Being unwilling, incapable of, or too damn LAZY to do an hours-worth of research before you spend your money doesn't mean somebody lied to you. It means they're higher on the food chain and are strong enough to prey on the lazy and weak. That's business... in fact, THAT'S LIFE! Thats why some people are winners and some are the ones who cry "foul" and blame the world for their so-called "luck.READ SOMETHING! Do some research! You cannot be taken advantage of when you are prepared....
+Jason Roney thx for the comment! I know what you are saying! The way business is done today I think the only way a car buyer can get ripped off is by buying the wrong the car for sure.
I am in my first full month. Im at 11 cars got one week left just got to bump it up
First 2 minutes haven’t sold a car
Hi I'm a 47 year old female car salesperson and the hardest time I'm having is memorizing the training and getting past my nervousness. the day just drags by
Don't give up! I believe in you.
Spend that down time getting to know your product
This was really helpful thank you!
I've been in the car business now for almost a year and a half... My first go-around was at a small town family owned dealership that never averaged any more than 40 sales per month all together. Thus leaving me only accountable for 4-6 of those. Never really had any real training, I was just shown the ropes and was thrown out to the wolves, along with a "good luck kid"... Now working at a relatively decent Toyota dealership in a more densely populated area, but somehow still only average 8-10 cars per month... It's been that way since I started 6 months ago, I can feel my managers losing their hope with me, and the fear of being canned for poor sales keeps hammering me... I feel that i can be great, I have a naturally likable personality, my only problem is getting more customers in front of me... Phone calls become demoralizing, sitting outside for hours on end waiting for a customer to pull onto the lot can be equally as terrible... However those are the only suggestions my management and coworkers have for me... Not selling enough cars? More phone calls! Tired of making phone calls? Go catch an up!... I've tried other things, i have posted ads on facebook, and other social media accounts, i have listed some of our inventory on sale sites like craigslist, yet ironically the only calls i get are marketing companies asking if they can help me sell the car i have listed.
My question to you is: What in the hell am I doing wrong?
Did u quit
Mike, You just nailed it that most sales rep here in India as well don't even know the product they are selling. Car are getting more and more hi tech with ADAS, Android, Cockpits, Connectivity etc. Sales reps need to be tech savvy themselves to sell the product. I just picked up passat, infact I sold the passat to myself by reading about it on internet, sales rep just did the negotiation. I am sure that sales guy will never be able to sell Paassat to the buyer who is looking out for option in the market with 60k+ USD budget.
you're not in the car sales business. you're in the sexy business. Make it sexy out there. I'm going to sell some damn cars. Buy the damn car and get to work!
Great info guys, all the aspects of cars sales in an amazing nut shell!
Thank you. Much appreciated.
Hi! i am a 23 year old female new to the car business. ive been selling cars for 4 months now and i average 9 cars/ mo. My boss says he thinks i will be hell on wheels once i get the hang of it, which i am.. but im really wanting better and bigger results. I often feel in the back of my head that im looked down apon being that i am a younger female and people can push me around. Can you help?
+Kaylee Moore hey this is Robert please shoot me an email at robert@flexdealer.com
+Kaylee Moore A 23 year old female selling cars? Wow, you are in a tough spot there. I hope you have a thick skin or can develop one because you are going to get some, shall we say, difficult situations to deal with.
+Gary Taylor yes.. Definitely have run into some crazy ones so far.
Message me on FB, Kaylee. I'm 22 and have been doing this for almost 3years. ☺️ sold over 600 so far and counting
+Miss Approval that's pretty strong! keep that up. I would love to know your secret.
Holy love of God, get to it! So much fluff!
Lol. These are conversations. Fast forward is also a thing.
I've been doing this for a week only 19 ! Have not sold any cars and frustrated already 😒
how do i make well in used car bussiness ??
Great video guys.
I just started working at River City Hyundai and looking for any suggestions to help me become a great salesperson, so thank you for sharing.
Hey Tina, thanks for listening to the show! I'd recommend getting in with your local chamber of commerce and also networking through local business groups. The more relationships you can build in your community with influential people, the better (e.g., insurance brokers, business owners, construction foremen, union leaders, etc.) Also, having your own website is going to be a powerful thing, especially because it will provide your customer base a place to come and get to know you independent of the dealership you work at.
Success starts with basics , follow the steps , and never short cut .
Great video. Thanks.
I consistantly made 9 to 12k a month for years......i can count on one hand the times i even popped a hood. they are buying me....a little neuro linguistic programming...and it off too the bank we go!
Paul Pennestri I just started a few weeks ago and my manager keeps talking about NLP. I will def look into it! I want to do well in this industry.
some people consider NLP. UN-ETHICAL....NOT ILLEGAL JUST AN UNFAIR ADVANTAGE.SCREW THEM ..LEARN IT AND USE IT IT WILL TAKE YOU TO THE NEXT LEVEL.
@@Vinegarissweet Jordan belfort wrote a book on it called way of the wolf. It's probably the best sales book I've ever read
just started in
car sales. any more tips?
Do what you say you will for a customer
How do you get around the clients who have bad credit, how do you prevent unwinds etc? That is our main issue the client's credit it's a major issue.
ShopBeautyMania I've been in used car sales for 5 years and getting my customers to buy is not the problem. it's getting them credit that kills my deals.
fierceeagle2003 qualify your customers and fill the credit app before land it them on a unit, if you are in a new car dealership that also sells used cars you are going to have a more clear perspective about your customer
Find a co-signer
Look into subprime lending that will give u 100%
ShopBeautyMania We Approve Everyone
The number one salesman at my dealership sales no more than 20 cars a month. I wasn't too sell 30+ while still having a home life. There is no advertising done at the dealership. Help?
Thanks for listening! Are you saying that your store doesn't advertise at all? What personal efforts are you taking to get your name out to the community?
well they do radio. they are also really aggressive on the internet. but not much traffic and i have a sales letter i talk to service customers and ask for referrals from previous customers
Amir Towns Do a favor and visit www.thedealerplaybook.com/contact and send us the link to your dealer website. We wouldn't mind have a look to see if there is any advice we can offer! Also, would you consider leaving a 5star review on iTunes for us? We would greatly appreciate it!!! itunes.apple.com/podcast/the-dealer-playbook/id857094979?mt=2
Amir - In your situation the best fix is learning how the dealer handles loyalty repeat sales and get some tech help to find customers that are lease maturity or warranty expiration and might be in-market - and orphans-
Amir Towns b
Can you explain the $2 Bill tactic in full? You just stick a $2 Bill in their gas tank alone or..?
+Miss Approval yup and maybe tape it there with a note... Under the driver side sun visor or in the center console work as well. Thank you so much for listening.
People normally don't carry $2 bills, so it would be an attention getter, and it's not too expensive.
awesome vid. whats the best way to handle instagram or Facebook as far as Marketing cars for sale?
Star Bourne Post Old Used Cars In Groups And The New Ones On The Market
Star Bourne. on Instagram promote the cars on your storyline
Im still in my first month working in the car business...just started a fresh month 2 weeks ago and ive only got 2 cars out...we do get decent traffic, but most of the customers are here to see the 3 main vets...what am i doing wrong?
Hey My name is Xavian I'm new in the car sales business How Can I brand myself in a way to bring customers
There are so many ways to do this! Check out www.liftkit.io for starters.
I'm on my way for an interview with a car sales business. It's a whole new thing for me. I would love some tips to get me started.
Same here, how did yours go? I've got mine on thursday even though my experience with cars is quite small.
I just got done with my interviews I had 3 interviews 1 with sales manager 1 with finance manager 1 with hiring manager
I wore a tie to all 3, had a resume for each of them and just was honest as possible with them. Don’t try to BS a BSer
follow up and follow through
I just got hired with no car sales experience, Just be honest sell yourself but make certain you have examples to back up your claims. Remember you have to live up to the hype you set so just prove you can sell yourself honestly if the manager is worth anything he will see that. I was told they hired three people the day before I applied so there was nothing available, I told the sale manager that while i understood that I wanted to be a part of this company and to learn a new field. I spoke to him or visited the dealership once a week for two months before I got job offered i was informed i was offered " over two applicants with car sales experience because I proved I was professional and proved I was driven and dedicated."
Hello. I'm new in the car business. I am female. Are there any special tips for female sales people? My boss says he sees so much in me. He said I can make this a career. Im a single Mom. I need all the help I can get.
+Erin Krezel email me robert@flexdealer.com. I would be happy to discuss your career with you.
Always know your product. Know how the specs in the vehicle and how it works. I sold for many years and did well. Confidence sells and know your target. Ask questions and make your script your own. Good luck
As a car guys wife I can tell you the industry can be intimidating but you need confidence, a thick skin, don't be afraid to ask for the sale and smile, be genuine, KNOW YOUR PRODUCT, have a GREAT walk around, know the lingo, get someone who you admire and will give you the time to properly train you and mentor you, be prepared to not spend a lot of time with family make sure you have a good sitter or someone in place to take care of the kids while you work, customer CSI is everything because if the client loves you they will come back to YOU no matter what dealer you work with. Make sure your closer and general manager work with you to close if they suck you better be prepared to learn to close your own deals. Learn to market YOURSELF you are a business not a salesperson if you treat it that way you will have appointments coming in and won't need to rely on the bdc or fresh us or spoons, if you don't know Spanish learn it so you don't have to turn any deals. Good luck !
Cyndie Hollister be very enthusiastic
Croptops
Okay so I was on the road doing car sales, just hated the atmosphere so now I work at a dealer. In the last month I have only done 7 cars. What can I do to increase my sales quickly?
+John Doe thx for the comment! I assume there is not a lot of foot traffic coming thru the store?
+The Dealer Playbook Actually no, we get a ton of Internet leads as we are priced highly competitive online. I want to be a 30 car a month guy and I am willing to learn...
+John Doe shoot me an email (this is Robert) robert@thedealerplaybook.com
hey i have an interview coming up and i really want to do well in the car industry ive seen my uncle do well and live well and ive seen some friends quit and say its like standing on a corner trying to sell drugs all day...lol..im determined and want to learn if anyone has advice or can help me feel free to contact.
What the $2 bill in the gas tank about?
I am new to the car business. I sold my first car on my second week to a friend. How do I get better at selling to people i don't know? Trying to stay calm but always seems to get little nervous. Also get customer that says they will call me back but never seem to call me back
manuel rodriguez Sell Them Value Not Price
Continue supporting the NADA. If you let the efficiency driven technologists in, salespeople will be purged with impunity. Adding 5% to the cost for virtually no value is unacceptable in my opinion.
Most I ever made was about 9k roughly 8800 in one month selling cars
How many cars is that to make that much ill be brand new to selling cars in about 1 week
Least I ever made was draw... draw sucks lol
These days if you sell 30 cars a month you'll make around 3,000. Every deal is a mini deal now thanks to the internet.
My Videos. 30 cars at my dealership is a minimum of 15 thousand
If you sell 30 cars and only make 3k you're at the wrong dealership. Even if every car was a mini for your example that 100 bucks.
They should have a volume bonus and at 30 cars it should be around 3-4k. So lets say on the low end 6000 total.
Now as for you having all mini deals thats your fault. You need to hit people at full pop even if they come off the internet (you never know) flip them to a used car and name your price if you did your job and built report they'll bite.
Spend 90% of your time selling yourself and 10% of your time selling the car and closing. You'll make a good amount of money even if you only sell 10
My Videos last saturday i made 1800 on one deal
Wow.. mine gives us $10,000 for 20 cars, $500 extra for every car sold after you've sold 20 in one month.
It's all about making that bonus now as opposed to gross; largely due to the internet.
Selly Automotive crm is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever. Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from.Technical support is pretty much absent and non-responsive. Toll free number is not working.For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.
He stutters a lot
He's Nervous
The best tip is lie and act good
you don't lie, you just "hide the truth".
HUH? How do you lie when everything is on the interwebs.. literally EVERYTHING..
people dont look
franktib lie and act
ABL! Always Be LYING!!!!!!!!!!!!!! Whether you lie outright or hold back the ugly truth! BE PREPARED TO SELL OUT YOUR CONSCIENCE AND YOUR SOUL TO THE DEVIL!!!!!!!!!
I would love to sell cars. Im good at manipulating and lying.
You don't have to lie and manipulate...This gives Cars a bad name.
It's All About Selling Value.
Never lie.