Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S2:E10
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- เผยแพร่เมื่อ 6 พ.ค. 2022
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I can't believe this PC is being so stubborn. Can we fix it?! By the way, if you live in the Orlando, FL area and have an issue with your rig, apply to have it (possibly) fixed for free today! gregsalazar.com/fix-or-flop
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#FixOrFlop - วิทยาศาสตร์และเทคโนโลยี
Just read through the comments and a common theme/request is a BIOS update. I will be revisiting this board in a future video. Didn't think to check BIOS update, but will remember this for the future 👍 This feedback is much appreciated!
I actually own that motherboard myself, so knowing some tips and tricks about it, and just motherboards in general would be very handy 👍
I find it interesting that it had to be this motherboard specifically. I remember trying to mitigate this issue myself and then seeing people on reddit complaining about the same issue, most of them having this exact motherboard.
I might test version 4005 and see if I can reproduce the same issue again. I'm still surprised that it would have been still present in a version nearly 2 years after the bug occurred. Then again, ASUS never really posted a changelog similar to this phrase "Fix inconsistent DRAM POST failure".
Why didn't you put 4 sticks of ram at one time to test ?
Hey Greg. I’m a professional IT systems analyst for the local government I live in. I also build computers on the side for supplemental income. Idk why but I have come across this Tuf series X570 board almost a dozen times and 7 of these boards were either defective, had a bad memory slot, corrupted BIOS out of the box or a CPU problem. I’m not sure why but these X570 Tuf boards are just horrible and not quite sure why. It’s the only series of boards that I have had a problem with. Just food for thought.
@@owboky102050 You test with one stick to find out which slot/channel is causing it to fail. also 4 stick could cause a false fail with xmp/docp causing memory errors.
Greg after 4 minutes of video: "I think I know what it is."
The Video:*Is 30 minutes long*
well...
Bahahah. Yeah. I'm always so confident going into these. Very humbling 😅
He said "Good luck sluttering if you bent the pin" Lol
Greg: "explains why he went in depth"
Dorado: "I STILL DON'T KNOW WHY IT'S 30 MINUTES LONG"
Me: Well...
@@GregSalazar
One thing I always do is slightly pull out on the board if one of the memory slots don't work. I've had it so that the back of the board contacts the case and causes this issue on more than a few PC's I've fixed. Usually because the person who built it left a standoff out or used wrong screws.
@@kainmexi8365 It was a joke. I wasn't criticizing the video length.
Need to check the spark plugs on the CPU, maybe low on RAM fluid.
The timing might be 180 out on the SSD
I'll take your advice with a pinch of salt.
Had to bleed my rgb fluid last week to get the air out of the system
@@keanumartin659 That's a good mention. People forget that once in a while. Its handy if you have a friend, one to hold the bleeder screw, and another friend to press on the CPU pedal.
forgot about refueling the psu
Always love it when the PC can’t decide if it’s broken or not
Great vid Greg!
🤣🤣🤣
broken't
yeah mine does this when i had my 5700xt in... would restart itself randomly 3x a day or 3x a week... so i gave up on it... back to the rx 580.
As long as the box is closed, it's broken and functional at the same time.
rgdrdgrgdrdg
Nothing fills me with more of a sense of dread than when my PC stops behaving. Doesn't happen often, but it's a day ruiner. I really enjoy this series, getting to see the troubleshooting process first hand... while simultaneously telling my PC that it better not dare try these shenanigans.
I am a system builder for 25 years and love how you troubleshoot every faulty pc. Love from Holland ^^
Great to hear!
do you still remember the first pc u built?
This can happen when internal traces have issues. The board flex when messing with it can cause traces to ever so slightly connect or disconnect. Makes it very difficult to track down the real issue.
bingo. every insertion/pulling was bending the board and sometimes end up in the lucky position. if you don't ever move your pc again it's probably fine forever
I like the fact that you go through each process methodically to determine the root cause of the problem. I have been watching your fix or flop videos on a regular basis, and hope that I will learn something from each one of them. Keep up the great work!
I literally had a DRAM no post for opening my PC and taking out the GPU to clean it up. Reseating one stick worked. Goes to show you PC problems can just happen for the sake of it.
Same
Dead MSI b550 mortar for me, haven't touched it in weeks, it worked fine and suddenly the board is dead.
i hope it doesnt happen to me when i do my first big cleaning in the future 😆
same. Had that on an ASUS H61 and MSI B450 board
Wierd that most pc's whit problems, dead mobo/cpu/ram happen on amd
I am finding your series on "fix or flop" to be very eruditus. I have learned a great deal throughout your process of diagnosis with each system. I thank you greatly for the time and effort you have put into making these series.
I feel like it could be fixed by a bios update, but that's kinda what I always lean on for intermittent issues. Either way, it was a fun video.
dealt with this same issue a few times. Bios updates never fixed it, it was always a dead memory channel on the board
I really love this series, the variety of issues and steps you go through to diagnose the problem
Still waiting for that magical episode when clearing the CMOS will actually work :')
Pretty sure it happened early in s01 of this playlist.
I've binged the whole playlist during the last few days and I love it! I'm building my own pc's for quite a few years now and have still a lot to learn. These videos are perfect to learn how to troubleshoot and fix your own pc (and even small details like proper cable management). Basically free education which helps you to save a lot of money AND it's entertaining! I'm really looking forward for more of FoF!
I have a dead channel memory issue i wished i watched earlier
Doesn't matter that it's X570; update the BIOS anyway. I do this on all my systems.
I would really love to see you get a test bench so you can eliminate misdiagnoses by testing individual components separate from the platform you're trying to debug.
Agreed, I feel like a dedicated test bench will help alot in diagnosing individual components.
He has a bunch
@@onememory6484 Yup, don’t understand why he doesn’t use one. Could have a couple intel and one amd one easily
Not everyone have a test bench. Would be good to do troubleshooting like a normal user - without access to test bench or spare parts.
@@paolopandas2103 bruh he literally swaps parts out all the time and uses his extensive hardware collection to troubleshoot, this has never been “teaching how to do it like a normal person”. Because, sadly, for a lot of things you just need another system to test stuff in.
Love your videos. Can clearly notice that you put a lot in making them. Thanks for the content and keep it up :)
I just wanted to say thank you greg thanks to your vids I managed to troubleshoot my pc yesterday after moving and i was troubleshooting for two days and just as i was about to give up thinking it was a dead cpu I remembered something from your vids did it and got the pc to post you made my week thank you greg ❤️!!
Whenever Im about to work on a computer, I always watch a couple of your videos for a troubleshooting refresher.
I'm well reminded of various times trouble-shooting PC's with issues, nice you offer these Fix or flop videos, to aid in giving viewers methods to try and use to deal with trouble-shooting and fixing their own PC's when needed, as have gained increased knowledge, Well Done!, and thank you.
love all the vids greg! quickly becoming one of my favorite tech channels on youtube. keep up the great content!!
Thanks a ton for the support!
No explanation was needed regarding the non-use of the upgrades. The user has a free MB and free labour by a superior professional computer tech. The cost at a PC shop would have been in the hundreds of dollars. And by being persistent in your diagnosis, you and he/she have the peace of mind knowing the system will run trouble free. Another great video!
This playlist is great. I was able to find an issue with my buddys pc thanks to watching so many of these videos. RAM not fully seated causing no picture. Thanks Greg!
I just love the way he does his intro man, the pause and all... Great content. 👍🏻
Great video as always!! I had predicted it was the mobo, funny I had considered this same one for my R7 5800x build but went with a B550 instead. Love these series of videos as usual!
I could feel your frustration with this system. I was leaning towards memory incompatibility with the processor. However, it turned out to be something I wasn't expecting
I was going through withdrawls from fix or flop and the cleaning vids... so happy you have come back to me Fix or Flop series.... Thanks greg!
No idea why I hadn't checked this series sooner... it's addictive! Bravo Greg!
There definitely needs to be an industry standard for the Dr Debug with the code LED’s on all motherboards. I won’t buy one without one now bc they are so helpful for troubleshooting.
I've never seen that either. If I had to make a guess though I'd say the bent pin possibly caused a intermittent issue with either the memory controller IC or one of the caps surrounding it.
Thank you for doing all the nitty and gritty work in troubleshooting pc problems!
These videos helped me diagnose a problem I was having with one of my computers that I built. If it wasn't for me stumbling onto these videos, I don't think I would have solved the issue. Thanks so much and great work Greg!
I had a similar problem with one pc. when I removed one of the rams I found a single drop of water. it ruined the B slot. whenever it had a ram inserted it wouldn't boot.
love this series, greetings from Argentina.
This exact thing happened to me a few months ago, I had a Ryzen 5 3600 and the exact same DDR4 and it would just randomly not boot. I would change the Ram orientation and it would work. In the end I got a little sick of having to do this every other time I used my PC and sent the Board back to the manufacturer and they confirmed it was the board at fault.
Same here, though had no warranty on the board as I bought it 2nd hand (no receipt). Seems like the 3rd generation Ryzen CPU's are a pain in the ass in terms of compatibility consistency with certain motherboards.
No it's just ryzen. I had the same issue with my b450 Asus strix gaming f with a 2600x, worked for 1 year fine then started having dram problems, thought it was my ram so a hammer tested, all fine. Then all of a sudden after the tests pc worked again for 2 weeks. Then again dram failure boot loop. Got a new board on warranty, no issues but I have 32gb if Corsair vengeance 3200 cl16 (4x8gb) and can only run at 2933mhz. I think sometimes the power delivery to the ram on ryzen boards are questionable.
@@SakiJura I built with a 3700X on a MSI B450 Tomahawk Max in 2020 with "MSI compatible GSkill memory and have not had 1 issue in two years! My opinion is that people are not using QVL memory recommendations from the board makers! Even for my board MSI has a different QVL list for AMD 1000 through 5000!
You're honestly so nice swapping out that mobo. Even if it was just a bios issue, it's safer this way since it was so inconsistent in posting. Very informative video. I always like seeing your process in diagnosing the issue.
This series is a great archive for future PC builders to look back on to figure out their issues more easily and see it in real time being diagnosed.
YOu are doing a great thing, shouldn't be "Required" to upgrade anything just because., clients should be happy they are getting there system working and looking nice for next to nothing
Also to note you are putting troubleshooting into simple terms so keep it up :) I religiously watch all your and jayz2cents videos at this point
Also try watching Carey Holzman
I ran into something similar about a month ago. Took my AIO out to clean it (lord, it was dusty!), and the CPU was damned near glued to the copper plate, and popped out with the cooler. System powered right up, but after a few days, noticed I was only seeing half the ram. Took it all apart again, same problem. Different ram, same problem. Eventually noticed a very, very mildly bent pin. Adjusted all the rows using a razor blade, and put it all back. Now I've got 32 gigs again. Weird shit.
Quick tip Ive learned whenever removing a CPU cooler (mostly on PGA or AM4 sockets) is to run a CPU stress test before removing it. It will heat up the thermal paste and make it easier to remove the CPU cooler from the CPU itself
@@BlastPKMN that's clever! I like it!
Thanks Greg for the video! I'm a new computer technician and your videos are such so helpful and a huge inspiration too! Especially you explaing in details the troubleshooting process even by speaking loud your mind is super helpful too!
And that's why I continue to watch and respect this channel. Awesome Job Mr. Salazar.
One of the PCB tracks from RAM to CPU must have cracked during installation and is making intermittent contact.
Please Update the BIOS to the latest version and re-test the Ram. It's quite common for Ram sticks not to work properly with old BIOS version. Has happened to me numerous times, when my Ram wouldn't work in dual channel or would only work at 2666mhz instead of 3800mhz and BIOS update fixed it all. Any Ram incompatibility issue is most likely from BIOS being out of date.
Just when weird stuff in the computer ' s history (viruses, ect...) causes some thing to do wacky things (like CPU capping at some usage and certain frequency) can be fixed with a BIOS update, despite no acces to any setting of that nature. Funny thing,, huh?
This is my favorite playlist. Keep 'em coming.
Very helpful indeed, as attempting to google/troubleshoot yourself only leads to a never-ending rabbit hole in most cases. A lot of I have the same issue please help but not much in the way of informed info or understanding of what's going on. And in most cases it's a lot of forum post with issues that might relate, but no be the exact same as what your experiencing, and most wind up telling you to do all the simple steps you've already tried. often it can be rather frustrating so thank you for this series Greg!
Top quality content as usual 👍😎
Thanks for watching!
I have this exact motherboard and encountered this issue multiple times, however not as common as you did. It seemed to be some BIOS issue from what I could tell as I was on version 1404 and went up to 4021 and have yet to encounter this since. Not sure why it's happening on 4005 though in your case.
Greg no need to caveat your videos. You're not making mistakes.
There is no mistake in applying a logical process of elimination to narrow down the issue.
Your videos are highly informative and helped me a ton already.
It's difficult when faced with an issue of your own and easier with hindsight / shoulder surfing.
Keep up the great work, we really appreciate you!!:-)
I like these. I don't watch every one, sometimes I don't have the time, and not always without skipping (because I have ADHD and am impatient :D), but I really appreciate that you do these vids, swapping parts, explaining troubleshooting 101, explain what you're doing and why.
Great video Greg! I love the methodical checking of everything, it's a great example for anyone looking to troubleshoot issues. One thing I would have done is test that the new motherboard is working with the CPU and RAM before mounting it to the case.
Great job figuring it out, I'm sure the owner will be very grateful!
I do enjoy watching these, I recently had to use your trouble shooting techniques to diagnose and fix my own pc, I installed nvme m.2s on my b450 aorus wifi pro and was attempting to get raid to work, sadly raid wasn't a good idea it slowed down the performance on my pc so we reverted back to individual drive and that's were the issues started, my system kept freezing on boot so I unplugged everything I didn't need, that didn't work then I jumped my pins and got it to fix, wasn't too big of an issue but if I hadn't watched your shows I don't think I would have gotten it fixed, thank you Greg keep up your good work
I think I binged all the seasons in a day or two love the videos keep em coming !
Great episode! Love when things don't just jump out at you. Had me thinking the whole time wondering wth is it!?
Nice informative video greg.
It was a bit funny when you replaced the ram slots hehe.
Great video.
Grats on 800k Greg!
Great video and also a great lesson for anyone that altought experience can guide you,
Similar syptoms can have different root causes
Keep up the stellar work!
Haven't watched these in order just random ones here and there for fun. Debated on subscribing for a while. You have earned the new subscriber. Thank you for the entertainment.
I've literally binge watched like 4 episodes so far and loving it. Especially since I own two of my own rigs (one for work and one for home) as a video editor. I've learnt how to assemble my own builds and load windows and its become somewhat addictive.
This is my favorite tech series on youtube. Always informative and extremely satisfying, keep it it up!
I fixed my own PC for the first time it had ram problem thanks greg couldn't do it without you
I have had the same issue when i built my pc, turns out one of the ram sticks corsair sent was broken, and it would light up and spin up, no picture, once i took out the broken ram it worked, crazy that many things can cause the same issue. I still find it fun to go through the process and check everything, despite expensive components being on the line. Great video, glad i could learn something!
I hope you'll be at the track on Sunday. It shaping up to be a great race.
Great video Greg. I love watching these videos.
Just ordered a nice displate for my parents for Christmas :) They will love it
I love this series! I think it's so cool what Greg is doing - the used systems I've flipped over time, I do the same, though I can afford giving away items, but the service is free for as long as you keep the system... Though, I can't do it for everyone (live in a city with 1,3 million inhabitants)...
One thing though, that case frontpanel is triggering AF... it's just, ARGH, I just wanna get the drill out everytime it's in the shot!
i love your content greg. always super educational . I love computers and i build them as a side job. so many differnt things can go wrong even with a brand new unit. it can be a bios update, the type of cables you use, and so much more. i remember one time i was using a radeon vii and the problem was i used a single plug off my modular power supply that had 2 6 pins. i had to use two plugs off the power supply so 1 6 pin off each plug because it was a cheap power supply
Great job Greg! Love your channel and video's. Thank you for your support to the community and insightful teachings.
Congrats with 800,000 Subscribers, Greg! :)
I love this series!
My first video I've watched of yours, and I apparently got to it within 2 hours of post. That was so interesting of a video. It was just a random video in my feed.
Cleaning the slots from time to time is good practice. Happened to one of my customers aswell. Cleaning the slots and the ram pins fixed it
It is amazing that you consider doing upgrades AT ALL. It is also amazing how quickly people can take a good deal for granted.
I would think the person who got their PC back in working order would be happy regardless of upgrades. It's great that you look at these for free and sort out the issues. As you say just diagnosing a PC costs money. So don't think anybody should be complaining that you didn't give the upgraded stuff, especially if it's not needed. It's a win win all round, person gets their PC back working, you get the content for your channel and we learn something!!. All good dude!!
You did right, just keep up the good work man.
The MoBo Memory Circuitry has severed continuity that closes after warmed.... it won't cold start but later will warm start.... we could test for that by trying to start it from cold with a hair blow dryer pre-heating.
Good job.
Awesome Video as Always Greg
Granted it’s an older video, I’d be curious to see if there was solder point issues with the connector or solder grounding out issues. It might make some sense with the pushing down of ram might make the board flex which could make the solder points touch/not touch.
you done what you could with the tools you had well done for doing your best
Had the same issue with a used z370 board. Seller claimed it works fine after I returned it. Bought a brand new board and boom all my problems gone. Good video!👍🏻
Did you got the refund for it?
THANK YOU FOR TEACHING US HOW TO DIGANOSE PROBLEMS WITH DIFFERENT PC SETUPS.
also never buy a Ryzen 3600
Very interesting indeed. One suggestion; whenever dealing with multiple power on/power off cycles during troubleshooting, I'd disconnect whatever drive has the o/s on it----repeated cycles can corrupt it
I had the same issues as well, DRAM no post! My issue was the standoffs not being on correctly and the board hitting the case, it was my first PC that I built. I also had an issue recently where I got scared and my new PC had the same issue, I just had to push in my GPU a bit to fix it. Just thought I'd share, thanks for the video. ❤️
Another great video. In my eyes you fixed
the problem
I had the same issue when I tried to install a vertical riser cable. It would work / not work intermittently. Gave up with the one that I was using and replaced. Worked a treat thereafter.
this video, or the entire fix of flop series for that matter, literally helped me fix my pc on my own
it stopped working after i cleaned it, turns out i had damaged a DIMM slot. i sent my old one back to the manafacturer (gigabyte), and they sent back a brand new one. after that my pc started working again
thank you so much for making videos like this
you got lucky with gigabyte, they always try as hard as possible to talk them self out of warranty claims. shitty scammers at gigabyte
A very good morning from Malaysia, Mr Greg. It's like watching CSI(que the Horatio intro!) - but it's about a pc mysteries problem solving 🤣
I've seen this happen on many boards, generally the fix fir me has always been to take out the 12pin power connecter, spam the power button to cycle anything elec out, re insert the 12pin and then it works. No clue why but that has fixed this exact same issue multiple times.
Nice !! sewing needle is an old trick i use a lot.
another good one for straightening pins is a exacto knife
I understand it's really hard to control your mind and temper when dealing with these kinds of troubleshootings, it's not easy to stay cool and rational, kudos to staying cool Greg
i like this series idk why so addicting
the Monaco print is simply awesome.
I mean I like your explanation of learning while doing and figuring things out from video to video.
Just a couple of days ago had the same issue with my PC after my psu died. It took me 3 or 4 hours to understand what was the problem. Thanks for the video.
As someone who runs a 5 3600 I gotta say I'm extremely happy that it wasn't another dead cpu. Also those stock coolers need to be taken out back and put down like old yeller.
800k greg keep grinding, love the video
Could be a cold/bad solder joint or a slight break in one of the traces. I have seen this type of inconsistent problems in mobile radios. Would work for a short time when the board was pressed on or messed with, then quit working again. Can make you feel like you are chasing your tail.
Hey man I just found you and subscribed will be coming back for more content keep up the great work
The struggle is real. Great videos Greg.
This video is deffo a learning experience for anyone.
no
Upgrades or no I think the owner is happy to just have a working system again. Awesome vids!