Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S2:E11
ฝัง
- เผยแพร่เมื่อ 7 ก.พ. 2025
- SPONSOR: Thanks to Mailgun for supporting the channel! Head to mailgun.com/greg to try Mailgun today.
Why isn't this PC working?! Can it be saved? Let's try to fix it! By the way, if you live in the Orlando, FL area and have an issue with your rig, apply to have it (possibly) fixed for free today! gregsalazar.co...
⭐ Subscribe to our new Shorts channel! bit.ly/3HchXou
SPONSOR: Snag an OEM Windows 10 Pro key and use code 'SKGS' for a sweet discount: bit.ly/Win10SKGS
🛠️ My troubleshooting gear:
FLIR C5 Thermal Camera: geni.us/3ALEI
Skybasic Digital Microscope: geni.us/6zurf
YIHUA Soldering Station: geni.us/DbjS
Helping Hand Soldering Board: geni.us/7DDrL
Xool 80 Precision Tool Set: geni.us/1IfxDSw
🧼 My cleaning gear:
SYINE Respirator Mask: geni.us/V4uA
Scott Shop Towels: geni.us/rIy5O6Y
Electric Air Duster: geni.us/RALt4
ONSON Cordless Vacuum: geni.us/aABrFWE
Medical Grade 99.9% Isopropyl Alcohol: geni.us/tBVQ
Q-tips Cotton Swabs: geni.us/nQhVVQm
Xool 80 Precision Tool Set: geni.us/1IfxDSw
Hizek Black Disposable Gloves: geni.us/MBCJaf
🎬 My studio gear:
Sony a6600 (Primary): geni.us/k8VBToq
Sony a6400 (Secondary): geni.us/24nqw
2x Pixio PX277 Prime 165Hz IPS Monitors: geni.us/bCg4nD
Neewer LED Lighting Kit: geni.us/9VTXr0
Audio-Technica AT2035: geni.us/xvQc
Yamaha MG10XU Mixer: geni.us/d4VvGM
Neewer Microphone Arms: geni.us/1w5Sx2Y
Arrowzoom Sound-Damping Foam Panels: geni.us/EKFxZc
📱 Follow me on social media:
TWITCH: / gregsalazar
FACEBOOK: / gregsalazaryt
TWITTER: / gregsalazaryt
INSTAGRAM: / gregsalazaryt
💻 Join our public Discord server: / discord
DISCLOSURES: All Genius links are tied to our Amazon Associate account, from which we earn a small sales commission. Links containing a 'bit.ly' reference forwarding to Newegg are tied to our Rakuten account, from which we earn a small sales commission. All sponsored links and comments will contain the word "SPONSOR" or "AD." Any additional revenue stream will be disclosed with similar verbiage.
#FixOrFlop
Thanks to Mailgun for supporting the channel! Head to mailgun.com/greg to try Mailgun today. Also, be sure to let me know what you thought of this video and what you suspected the issue was! Thanks for watching!
Hi Greg, I'm curious. You just lost a 3900xt.
Does the owner send you the warranty so you can get a new 3900x?
4:26 - Something on the motherboard sparked
@@QuadPowerful motherboard LED
maybe u can get back the motherboard to life by FLASHING the bios Manually again by Gigabyte Bios Flash I had somewhat same issue I just reflashed bios and it came back to life.
Can you upgrade my hp pavilion
I just was wanna say thanks for doing these for the community! Not only is it informative but you are providing a service for free thats generally expensive.
I can only do this because of all of you! Without viewership, I'd have nothing to monetize and wouldn't be able to perform services like these for free.
@@GregSalazar Much appreciated, Greg. Keep doing what you love.
Do you still have that damaged cpu
He makes plenty from ad revenue, like those guys that mow random people lawns, some of them get millions of view per video. Its a good business model, win for the persons pc, win for this creator, and win for the viewer. Yay for adsense.
Hey this is my rig! Thanks again, Greg! Was cool to see the process on my PC. It’s been running great rendering videos since I got it back! 😍😃
Check and see if your Motherboard has a BIOS update - that it has the latest BIOS - just to be sure of that, too.
@@PCFixer I’ll do that down the road. Since it’s working now, I’m nervous to do anything else to it. 😅😅
@@mason139 It'll be fine mate, just make sure you get the correct BIOS for your board (also note if the board has a revision number, where they've revised the PCB, revision 1.0/2.0 that sort of thing. i.e. Board Model is Gigabyte GA-XX-XXX, revision number is 2.0). Next, obviously, make sure you DO NOT update during a thunderstorm. Also, there's usually an option to back up the old BIOS before you go ahead; the backup gets written to USB Key. Flashing a UEFI/BIOS is super easy, these days.
@@PCFixer if it aint broke dont fix it
@@aussieguy1593 Flashing a BIOS can be a good thing even if it "ain't broke"; a BIOS flash can add support for newer CPUs down the road, resolve compatibility issues with newer memory DIMMs, and even increase system stability.
Love how when you flipped the switch at about 7:19 the whole screen when blank for a moment like you turned the power off the video. Was like, Oh, damn, there goes the breaker.
lol same
Hahaha
Well Greg that one certainly was a doozy, the mobo bricked and the CPU partially! Like you said one probably had something to do with the other, good job in your methodical troubleshooting! You rock!
That 3080 ti is absolutely awesome! Props to the owner of that system for waiting for one of those to be at a decent price and in stock!
Also props to you Greg for the educational insight on troubleshooting PCs. I may not live within a short drive from Orlando, but I still learn so much from your videos!
Greg, I had the exact same Gigabyte motherboard and also thought the motherboard was dead with very similar symptoms. I evened was approved for RMA and then disassembled my whole system. I read a forum post that told me to take the CMOS battery out for 10 or more minutes. Voila! The Aorus Pro Wifi resumed working again. If you still have the board to test please give that a try and see if it starts working again. Awesome video series by the way, and these fix or flop videos are by far my favorites.
Yep, this is a known problem with some Aorus B550 and X570 boards. I had the same issue with my Aorus Master. In any case, physically popping the battery is always worth the try with motherboard problems. It's not the same as shorthing the clear CMOS pins.
@@janvkn Also he didn't show if he disconnected power when he shorted the CMOS pins which is an absolute necessity!!
A BIOS Flash would rule out some things as well. But yeah, CMOS clear first.
@@wallychambe1587 no it is not "an absolute necessity!!", when you bridge the CLR_CMOS Pins it Performs the Reset by disconnecting PSU & Battery Power from the BIOS.
I have never done that in 30yrs of working with PCs.
The Best way to do CLR_CMOS if you do not have a button & need to use the Pins like Greg did is to not use a Screwdriver but a proper Jumper so it is properly Bridged & you can leave it for about 1min to make sure it drains all the Caps of residual Power to Reset Properly.
yep... had an issue with my x570 pro (non wifi) that after updating some motherboard software the board bricked, and the only way to solve it was to pull out the battery for 10 mins. doing the bios jumper trick didn't fix it.
Hey Greg. I faced the same issue on asus z490f board. Same led on motherboard. Try removing the CMOS battery and then shorting the clear CMOS pin. Keep the battery out for 5 to 10 min. And then try reinstalling and checking. It worked for me. Literally saved the day. Don't know how. But it did
By watching your fix or flop episodes, I've been able to rectify a long term problem one of my clients kept having. Appreciate these videos, and enjoy them.
Hook the user motherboard back up with the basic GPU/CPU turn on...
Use a thermal camera to see if the are any hotspots, that way you could see where the what part of the board is receiving power.
Maybe lightly clean the Dimm/CPU socket with a soft brush, might be unseen dust debris which could cause the problem.
Thanks for making these kinds of videos. They are very educating and makes me more comfortable that i can fix my pc if something should happen
Thanks for watching them!
This is just perfect, you don't even want a single cent and you ALSO upgrade them if one of their parts broken. You're really nice man.
Another great video. And I definitely agree with the importance of checking symptoms and a quick once over at the beginning. As someone who used to be a PC tech in the early 2000s I learned alot of people will tell you the initial issue but out of embarrassment will forget to mention what they tried to fix it themselves.
One of my customers had this issue (one bad memory channel on the Ryzen CPU). During the inspection, I found that the CPU was not quite all the way into the AM4 socket but the pressure of the cooler pushed the pins in just enough for the CPU to work for a couple months until the memory channel burned out.
i had a pc that refused to post . clearing the cmos did nothing but after taking out the battery and putting it back in after 10 minutes all is good again. would never have thought of trying that if i didnt watch your videos. thanks greg.
This is the reason I subscribe , helping people with their PC's for free big respect Salazar, shoot out from Canada Toronto
Love the series, very educational even for an old man like me
Thanks so much for watching, Tony! I learn quite a bit from making these as well.
Such a great series and so great that Greg does this style of series.
This series is spectacular even if you aren't able to get your PC on it, just because it's such a good resource for people that don't know where to start with troubleshooting, etc.
Always learn something new Greg. Keep it up! Every vid gives a refresh on a different nuance of PC troubleshooting and repair. At 65 years old I'm still gaming and building!
and a student....
This series is really helping me out so when i build my PC soon, i will know what to look for to make sure it works properly
2 tips i can give you as a person who build his pc with no back knowledge is.
1. make sure you orient the cpu the right way.(got told this one by the vendor. could brick the cpu and void warrenty)
2. ram dims require more force to put in than you think. make sure they are properly seated
Also keep the motherboard manual. All the information you need is in there
I also want to leave some tips for you and to disregard how obvious these points remain for others that read over them.
* Make sure you build your PC in a room (or somewhere else) with plenty of light! Any small flashlight or flash from your phone can additionally be helpful to see what you're doing when working inside the case/chassis. It's even more convenient if you get one that attaches to your shirt, so you can use both hands whenever you need to, but that is more of a preference. Do what helps you out.
* Don't be shy to try different case orientations and positions for different situations. As an example, if you want to slot something into the board, having the case laid down makes this easier. Not only do you let in more light, but you can kind of let gravity take it with installing something like a graphics card or new RAM sticks. You can still install those same parts in a vertical position, but you may find it easier when you can simply focus to use both hands to push straight down into the slot without having to hold the case. The first time you build, you will likely install your RAM outside first, but if you ever want to do it in the case, think about what might make that process easier. In another situation, I would leave the case vertical for SATA storage drives, such as HDDs and SSDs. This is a very simple tip, but the position of the case can play an impact on your hand position as well, which affects the ease of installing certain parts, but this can also be a preference.
I would also like to reiterate what another two users have stated:
1. A CPU only installs into the socket one way. You don't have to worry about messing up and I will tell you why. You will learn by finding the corner arrow on the CPU and matching it with the one on the socket. If it does not sit still and placement is a little off (common to occur), then you can grab it from two sides or use a finger and move the CPU a bit to make sure it is seated properly. It is completely fine just to check the CPU and gently adjust its placement until you feel it is seated correctly (drops into place, not sliding, etc.) If there is no pre-applied thermal paste on the CPU cooler, make sure to not forget to apply thermal paste. A small drop in the middle is usually fine.
2. As for the RAM requiring the necessary amount of "force" (or pressure as I prefer) to go into a slot, this point is definitely important because the tabs need to come up, and the clicking noise is usually heard as an indicator that the RAM is properly seated. You don't necessarily want to hammer down your RAM. All you need to do after pushing the tabs down for the DIMM slots is to look underneath the RAM sticks and find the arch-shaped ridge near the middle, align it properly to fit with the line in the slots, and push straight down on both sides evenly. Push down until the tabs come up. If you feel a firm pressure kicking back, that is normal. You should not break anything from doing this, so apply pressure as needed. If your RAM is not seated properly, there may be a situation where you have no video/no POST, so be sure to check that the sticks have gone down completely. If you are installing more than one stick of RAM, be sure to check and see that the RAM sticks are evenly leveled and the tabs are up, so you have a further reference with one stick that they are well-seated.
3. Read through all the manuals/documentation that comes with each individual part. It is important for learning how to install something more specific (like RAM slots to use) as well to identify certain parts or areas of a motherboard that help guide you on what to slot/plug in and where to do it. Even if you have videos like these on TH-cam, you should read the instruction manuals first (during installation) and then go to videos to use them as additional resources, especially considering that the manuals can cover plenty of information not seen in some videos.
I know that this is obvious for some others, but I feel like I have to say it anyway. There are some points that can make a first-time building experience easier just seeing or hearing as many other tips from others along the way. My only intent is to be helpful and not try to overwhelm anyone here.
Sorry for my wall of text above, but I hope it helps. There are too many tips I can give for building a PC, but some of the main important points are described here. Any documentation and video guides will carry you further to your goal. I am curious if you might come back and update the comments on your success. Oh, and let me just finish by saying that it is great to have you as another PC builder and someone that uses PCs in this community. I love it!
@@pdtrjck8068 If the RAM doesn't go click...keep pushin' is the old motto lol
your fix or flop episodes are super entertaining and interesting, but I'm also finding myself learning a lot about ways to troubleshoot my computer if or when it ever starts acting funny without needing crazy tools and such. I never even knew you could restart the cmos from the motherboard with pins, I'd heard of it but this series showed me how to do it if I ever need to. Thanks Greg :)
Thank you for keeping this series running! It is continually furthering my knowledge on diagnosing issues with systems so that I can possibly solve any that I encounter in the future. Awesome job, Greg. Looking forward to the next one.
13:36 the RGB halo of the FTW3 card perfectly aligned with the edge of the video its oddly satisfying
Yeah, I probably would have went down basically the same path you did. I don't think it would even be worth testing the motherboard further because if it cooked one cpu's memory channel it can do it again. Personally I lean towards the motherboard taking out the cpu's memory channel first, causing the first reported symptoms, then the motherboard cooked itself later.
I think it was to do how the board was fitted, if it was fitted with the AIO in place would had made it difficult to find the screw keys and you would have likely struggled putting them in straight as you could not get the angle required, i think one of the screws perhaps went into a cable running behind the mobo, or hit the uninsulated part of the case and not the stand-off and caused the short which ultimately killed the mobo, and the one memory channel in the CPU. Great video as always Greg very informative and a very generous service that you provide!
Computers, what a thrill........... Good work Mr S !
Your videos are awesome and a great opportunity for learning. Keep up the good work! I've built a few PC's and I am about to build a new one (ITX this time) and I've ran into a few problems which I fixed after watching one of your videos.
I had similar issue on my B550 MSI GAMING PLUS board with Ryzen 5600x that had bend pins, I bought it at an auction at decent price (around 175 usd), I fixed the pins in 10pins, all were good, but I came across same issue, it wouldnt want to post, and it was stuck at ram led, through trouble shooting I found out that it the cpu to blame. Fortunetly I could do a refund and I got my money back, few day later I bought fully working 5600x for like 12usd less than before, and have no issues ever since :D
I am so glad i re-found your series again. Been a sub for years, but been out of the hardware scene since 2020 after getting my 30 series card. Glad to just watch something fun and mysterious, like being a detective but for somethign i have a subtle passion for. Thank you for providing this service to people, and continue teaching us Greg!
thanks GREG, i am learning a lot from you by watching all of your Fix or Flop... i remember my younger years, doin like these... fixing my friends and families, electronics appliances, and their desktop pc's, i started with my wife's 80486 Computer, and so on, at my age, 62 yrs. old. i am still enjoying watching computer repairs etc. again, thanks GREG, GOD BLESS...
Nice, the same Lian Li case as mine. Only mine has lots of space inside.
Sounds like that short on the backside is the most likely cause of the issues. A damaged cable shorting, could cause the intermittent and gradually worsening symptoms. Especially in a PC that is moved around a lot.
I'm actually learning a fair bit on motherboard PCB repair using these fix/flop vids. Especially the common failure points as i've found a fair few that have failed due to the 6 or 8 pin micro voltage regulator IC's and one or two via the Novuton chip or the caps/resistors around it on intel boards but it also seems to happen on AMD boards as well. Still unsure as to what causes it though. The biggest problem is replacing the chips as unless you have a doner board it can be very hard to get the exact one needed.
Greg , I really enjoy your videos , I built my first PC a year and half ago. MSI B450 and a AMD Ryzen 5 3600 6-Core Processor and 32 GB of Corsair DDR4 3200 memory., Zotac 1650 video card and a Seasonic 650 80+ gold power supply .A side note ,I did get a DOA power supply which Seasonic replaced eventually!
The build has been flawless ,I feel really blessed here as these contraptions can make you crazy. I feel this is an excellent video series for trouble shooting your PC!
I see myself stalking ur channel daily just to see if there is a new fix or flop.
You are an inspiration! Love the work✌🏼
18:09 You finally looked at the back of the mobo. Congrats.
Thanks for also telling what have been tried behind the camera to troubleshoot. That helps a lot,too. I would really missed a lot if i didn't find your channel.
Good job Greg. This one threw me for a loop. I thought it was going to be something else wrong. Good video.
This is like watching Greg fixing my own PC since I also have the Lian Li Lancool II Mesh, Gigabyte motherboard and Ryzen 9 3900XT haha. I love this series. ❤️
I know what you mean, he brought that out and I was like "it's my system". The same lancool 2 mesh case, 4 corsair rbg pro ram, corsair aio, and 3080ti but I have a asus rog strix x570 e mobo with a 5900x. I love this case btw yes its bulky and heavy but there's so much stiff you can do to it.
@@irellin7319 That case is so damn heavy LMAO wow you have a nice premium build. is that corsair AIO a 280 or 240 and is it top mounted? I can't fit my Arctic Liquid Freezer II 280 AIO top mounted at all. Drives me nuts as I prefer to cool GPU more than CPU.
@@ApexLodestar yes mine is a 280 corsair and it fit no problem. So I would expect the arctic freezer to fit
@@irellin7319 the best case! I picked up some of the upgrades for it a while back. The hot swap HDD board is OP haha
@@irellin7319 The Arctic Liquid Freezer II 280 AIO is a chunky one. I was unsuccessful last time I tried top mounting it.
Thanks for the hardwork Greg, and great video as always! I love this series. It is very educational and watching it has taught me how to troubleshoot my own PC when things goes awry instead of just panicking.
PS: Pepsi is always welcome to but in as far as I'm concerned. Such a cute ball of fur
When you flipped the new psu on and made screen go black. Worried me lol. Nice edit. Awesome video as usual have a great day Greg.
great video! love hearing the thought process of you troubleshooting
Hey, Greg. I was wondering if it's not too much to ask for if u could potentially list the specs of the builds you fix. Even maybe by just listing them in the description of the video if not in the actual video. Would be super cool since I'm always curious about that when watching these videos. None the less, been loving the series. Keep up the great work! 🙂
6:16 Is your rear fan set as intake there? Sorry, but it caught my attention and now I can't stop wondering about it. That aside another great video! :)
I would say some kind of power surge. I myself have had 2 Gigabyte boards go dead for no reason though and there are quite a few people that have had Gigabyte boards brick themselves and posted about them on Reddit. One of mine did also take my Ryzen 2700x with it when it died. AMD replaced it though under warranty
Thanks!
Finally a new fix or flop video! been loving this series since it started!
These videos are always fun to watch, and the more confounding the issue, the more entertaining they are.
Nice work! I like learning this way, keep going on more!
The dirty computers were interesting, but this was a nice build and clean, a nice change!
I love this series :) love your vids bro keep it up!
This series is brilliant. It gives you content to make, us content to watch and someone with their PC repaired for free. Everyone wins. We also get to learn how these damaged systems are repaired.
Experienced something similar, just this week was reassembling my Ryzen 3900X into a Lancool and the same problem happened the ram orange led was on and no post took all the ram out and tried as you did populated one by one, two at a time to no post. I also thought one of the ram slot was fired, but eventually all four were working after some fiddling around. Its definitely the CPU.
TYSM for this video. I've been dealing with this same issue for months now and just gave up. I am running ram in a1 a2 slots just to get it going. Never would of thought it was the CPU and thats the only thing I did not have another version of!
I've been building computers for almost 25 years and you still teach me new things. Ona different note, isn't this like the 3rd time you have had a similar problem with Zen 2 chips?
I find entertaining and informative value watching this series. I appreciate your time to show the troubleshooting process done to isolate the root of problem.
Thanks, Greg.
The same symptoms happened on my Gigabyte X570 when I got thermal paste in the pins. Nothing happened to my ram sticks though, tough luck for him
Living in the Orlando area and having Greg work on your rig is like winning the lotto.
Greg once again you are just unreal. You do so much for regular everyday gamers. Thank you for the great videos and for all you give to make sure local gamers can do what they want...GAME!
having just built in a lian li I am really happy to see this person put the AIO in tubes to the rear rather than trying to make it fit in the front.
Meh, mine are at the front, ceiling mount means it isn't really an issue for anything aside from looks, at least with a 240mm. Especially with a liancool 2 mesh. That thing is nothing but airflow and isn't really bothered by the tubes hanging down in front.
@@jtnachos16 The issue for me was when I mounted it on top with the lines facing the front it was REALLY tight to that circuit at the top running all the lines down from the power/ usb and fan rgb.
This was one of the more difficult ones. Great you are doing this for the community. 👍👍👍
I really like these videos. Please keep them coming. I am curious if you routinely install the MB with the case standing up. I always lay the case on it's back to avoid having the MB fall out before I can get the screws in.
I keep on coming back to see if u uploaded another flip or flop. Today was the day. Really like this series. Lucky those who live nearby yoy
ah man that one Sunday morning I woke up and my computer wouldn't POST at all. X570 Aorus Master. Spent all day taking one thing out at a time before I realized the motherboard is dead, I ended up getting it RMA'ed. They sent a newer revision of the same board, and 2 weeks later had the same issue. Thank god I found the reddit thread that told me to take out the cmos battery
Once I saw the motherboard blinking orange like that I knew it was a dead board. Had an issue with an Aorus b550 board that I bought new from someone that was DOA and did the exact same thing. Surprised the 3900X had a dead memory controller as well. Nice stuff
Based off the issue - It is a known issue with this model if it's the same as a GIGABYTE X570 AORUS Master based off the appearance of the motherboard. It happened to me, with thankfully only the motherboard dying. However, it took a month to get it fixed by Gigabyte support.
I found this channel literally a week ago and your videos keep getting recommended to me but I can’t get enough of them lol, I’m no computer expert but I’ve learned so much from your videos
In my experience as an it guy those flashing leds is a sign of a short somewhere, the blinking is caused by the power supply periodically checking if the short is still there and if that's the case it shuts down again. I noticed you didn't inspect the usb ports or any ports on the back for debris stuck in there, i have seen this on numerous occassions in my career causing this exact issue.
my old Z97 motherboard had a memory issue, swapped it for an H97 no issues anymore. think my old PSU that fried messed it up.
Does it have a bios flash back feature? Maybe that would revive the board?
No, it doesn't have the feature. We mentioned this in the video, I believe.
@@GregSalazar oh I missed that! Great video and great work. Love the content!
Loving these videos and what you do to help people out. I have built several PC with used parts especially with Ryzen CPUs and I've had similar issues before and it's usually the CPU needed to be reseated. I've had 2 of 4 memory slots not working and BSOD from memory issues all usually fixed with the CPU being reinstalled.
I've replaced several power supplies with PCs at the local office (I am not IT.. just the only person at this location that has a basic understand of PC stuff so I became the default tech guy). I totally understand assuming a no turn on = bad power supply. Though I've never seen one flash any lights like that. One thing... I think that possibly grounded connection on the rear of the motherboard is a result of the cable management pressure on builds. Having all your wires crammed behind things to hide them may give you bonus points on the internet, but it isn't better for the actual hardware, is it? Yes, it may help with air flow a little bit. A little bit.
Really enjoy your tutorials and diagnostic technics. I had a similar problem where the motherboard shorted and caught it in time to not destroy the chip. Going into the situation blind at the time I do not believe I would have had a clue how to fix it or what I would be looking for.
lol, heart skipped a beat at 7:19 thought it was my pc :)
can you explain the series while showing us some b roll or something because i always skip it given how many times i heard it but it would be easier to ignore if its just noise in the background for some b roll of the new patient
you added something to my knowledge i never thought a cpu could have an impact on memory channels
thank you
Wow Greg, talk about good timing. I am currently experiencing a very similar issue with my PC (Moved to a new case and it won't turn on) and my power supply is still working fine.
I originally had a Gigabyte B550M DS3H, so I can't tell if the issue was exactly the same since it has no LEDs, but I did buy an MSI MPG B550 Gaming Carbon WiFi to replace it and was having doubts if it would fix the problem, thank heavens for this video coming along and boosting my confidence and that I am hopefully not going hit a dead end.
Dead memory controllers in Ryzen CPUS seem unusually high. Could it be because they are paired with high mhz ram? e.g. 'overclocked' ram is contributing to the memory controller to fatigue quicker?
Could be an issue with RAM kits not being specifically validated for the ryzen platform. It's gotten better, but ryzen plays best with memory specifically meant for ryzen
While that could be a factor, the presence of what appears to be a shorted/blown power phase on the mobo means it would be quite silly to just blame it on the CPU.
On a side note, unless your RAM is oced so high that the memory controller is running out of spec and cooking itself, that shouldn't be an issue. Realistically, with how Zen architecture's 'infinity fabric' works, the diminishing returns mean it's not worth using stupid fast ram to begin with. You pretty much top out at 3600mhz for zen2, iirc. Past that you see pretty much no real measurable difference. While 'out of spec' ram could be causing failures, I find the odds on that to be pretty low without a pretty ridiculous speed on the RAM, because you'd have to be dumping a fair bit of extra voltage in to be causing problems, and theoretically the CPU should nope out before that point, without being damaged.
Far more likely is that the fail in power delivery caused a voltage spike that popped the controller and likely did damage elsewhere in the cpu.
Sounds like voltage issues.
When in doubt use the fastest memory with the lowest voltage.
DDR4 spec is 1.2V
I've been wondering about this. I'm running a ryzen 5 2600. It supports memory up to 2666mhz, or thereabouts. I'm running two 3200mhz 16 gb sticks of ram that as far as i can tell are running at 1333mhz. Is there anything that increases the memory controller speed? The cpu is auto OCd @ 13% (3.85mhz). Again, as far as I can tell the ram still runs at 1333 (max 2666mhz cpu memory controller?)
*edit for spelling
@@TheSinkingGarage 1333 x 2=2666Mhz Dual data rate, You have to get a 3000 series CPU to go higher, my 3700X runs at 1600mhz= 3200 mhz Dual data rate!
5:26 That just looks like the LED motherboard lighting, my Gigabyte X570 Aorus Ultra has something very similar which is configured with the awful software. They're probably on their own circuit with nothing to do with the rest of the motherboard. Does prove there's power coming out the PSU tho.
Great video once again Greg 🥰👍. Out of curiosity…. Do you RMA or get the pc owners to RMA their faulty parts in these series as many components appear to be within their 2-3yr warranty period 🤔🥳
Nah. Takes far too long. I replace if I can to get them back up and running as quickly as possible.
You might give this a try with the half-dead CPU:
Pour some IPA into a small waterproof box and put the Ryzen in the pins facing upwards. Use a strong brush (or toothbrush) to give the pins a good whipe while completely covered in IPA. Maybe there is some gunk on the pins that is not visible with the naked eye, for example thermal paste or corrosion from the socket contacts of the dead board. Since the pins are gold plated, they might be okay.
Had a Ryzen 7 3700x of a friend that behaved rather strange - crashed on Windows installation. After that treatment and some insertions into the socket, it works fine now.
May be worth a shot since it does not cost anything except some time :)
Thank you for this I have the same problem so my 3600mhz ram now only runs at 2666 so massive sadness cause 5800x and I’m out of warranty because I thought it was my board and gigabyte’s customer service is awful and takes forever so by the time I got my board back the 30 days had passed so nothing I can really do now.
I love the ability to do this. I do a lot of kids sports as volunteer and it’s expensive. I thank you for your help. And what you do. I’m 18 hours north of you. I do this type of thing, but don’t have the parts to test with. How can I better setup without going in debt forever? I just got a dell that won’t post. No addon hardware except graphic. Pulled it and nothing. I’m going to see if I can find a dell ps to check again. I really want to know how to get test parts. Thanks
Great troubleshooting Greg, it highlights the value of having debug lights or a led on motherboards. You did say before that if you had more issues with AMD 3000 series CPUs, you might go and ask them directly about it. I'd also like to know if there is a way to transfer the Windows license over when you swap out a dead motherboard for a new one, if not using a Microsoft account.
The fact that both cpu and motherboard was bad is honestly surprising. obviously it can happen, but it's rare! well done picking up on it. I was so worried when you just popped the new mobo in with the original psu as I was still not 100% sure about that xD
The cpu socket looks like it might have thermal paste in the socket from some of the angles, which makes me wonder if there is a bit on the pins, just enough to be an issue. I wonder if using come CRC electronics cleaner on the socket and cpu and then some spray(can compressed) alcohol would clean it out. Ultrasonic cleaning machine would probably do a better job cleaning it out.
I love the content and was wondering if you would do a video on the good and bad of crossfire and SLI
Love watching your videos, I never miss one. I use your videos to fix my issues with my computer at has helped a lot
Great to hear! The support is greatly appreciated!
Love the Fix or Flop series. Educational and entertaining. Great work Greg!
I had a 3900x that went bad. It would not post at all and hung on 00. Ryzen tested it looking for faults of mine, and evertually sent me a new one. This one has been working well for 3 months now.
what was that popping noise at 4:14 ? the flash i know is the amber led from the motherboard and i dont think you clicked anything at that time
This is the 2nd video I am watching you swap a motherboard and you create so much work for yourself. Why not just test the motherboard en systen without the case before installing it all into the case?
A great video and diagnosing job to fix this system :)
Hey Greg !! In love with the all the series for quite a while ❤️❤️
I am a huge for of yours ❤️❤️
Love you alot from India
Love your content keep up the good work man 👍👍
Much appreciated! Thanks for watching :-)
awesome vid as usual.. wish you lived inthe UK
I would assume that, most likely, the power phase shorted, which was causing the initial issue where the system would power on but not post, and as the system was powered on and that damaged power phase was being activated over and over, it probably deteriorated and jolted the CPU badly enough to damage its memory controller at some point.
It seems like the most likely explanation.
I hope the PSU wasn't faulty and had a sudden spike taking out the mobo and CPU, could be intermittent, hope it won't fry itself in a few days after returning the system with the original power supply... If I see more than one component failed, I normally always advise to replace PSU too just in case.. or at least do a long term check, put it in a battery tester for 10+ hours see if it registers any fault
Ive just learned alot from all the videos Greg has posted. This is better than normal education.
viewer has a lovely pc hard to pick a fault in thier part choices great mix of performance and aesthetics!
Also great detective work as always Greg
🥰🥰
This is just what happened to me on my ryzen platform, something went out and took some other components with it, swapped back to an intel platform and so far is up and running again
Thank you ! Second no post video I watched and I also have the gigabyte x570 elite WiFi motherboard. After running all the test I've seen here I know it's my board smh😢 thanks for the help!!! Ordered a new one !!
had this kind of issue with a bad rail on my power supply. so power supply was a great place to start.