Updated information regarding playing your casinocade games offline. Ok, when you first buy the cabinet, you need a wifi connection to set up the cabinet and download the main games You also need the internet to unlock all the other games. But they have fixed it where you can play the games you have on your cabinet already downloaded. If your internet goes out or you don't have wifi. So yes, you can play the games you downloaded already to the cabinet without wifi. You just cannot: Get on leaderboards Earn gems while playing Spin to win the global jackpot Unlock and update games Change your email, handle, password, or avatar.
@Matunahelper It does it automatically when you boot up and it gets to the games screen while you are online. You never actually see it download anything.
Hello David, Yes, it really is. I really don't know what the company was thinking. I hope they will be able to change that with an update or something. Thanks for watching.
The easiest way to fix that for your 6 gig setup is to use a sub router, what do I mean ? I've done this before in the back of your router should be an ethernet port to plug devices directly in, get a 2.4 gigahertz wireless router and plug it into that. set it up normally and when you do your wireless network scan the 2.4 will show up on the casinocade. I also tend to use the 2.4s for a small devices like cell phones and wireless network gadgets like printers and whatever that way it keeps your big 6 gig free to use the full bandwidth because the 2.4 is plugged directly in using an ethernet cable it shouldn't slow down the 6 gig. But I agree needs wireless connection should have been clearly printed on their website I was a little ticked off when I got it and I had to go through the setup screen
Thank you so much for informing us on this. This is outrageous. I totally agree they completely have delt in fraudulent practices. Phoney giveaways, cabinets not working, failing. Making peoe pay to fix an already known quality issue. The list goes on and on. They should be reported and possibly sued at this point.
Hey T, I actually tried that. It would not connect to it. Unfortunately, it only works on certain modems. If you have a newer 6ghz modem it will not see a split signal. So you have to use an older modem. They really don't care.
Holy crap. This has to be one if not the top royal F-up from A1u. If anyone has one, return it and do not break or bend untill you get a refund. This is absolutely unexcuseable.
I absolutely agree. And I just got done handing them $130.00 for the replacement PCBA kit for the Star Wars pinball, which failed on me and many others. They claimed the warranty was up. But they knew about the pinball issues from the beginning. They knew many were going to fail at some point But they took the opportunity for an easy cash grab. It was that, and now this that sent me sailing. Thanks for watching, my friend. I appreciate the support.
They really need to be reported to the FTC. They have pulled too many of these now. Their products for the most part have sub par, stricken with problems. And they lay all the troubles in the consumers laps. I have never ever seen another company like them.
They only had a few cabs without flaws, Star Wars was one, maybe Ridge Racer, and the newer Street Fighter II Yoga and Hadoken cabinets, and the new Mortal Kombat II Deluxe which I got but didn't build yet.
@@robkrasinski6217 Yes, exactly. I am starting to believe the Star Wars cabinet and the few others were a lucky success. Because if they could do so well with that. Why, then, so many issues with everything else.
Man I think whats even worse then the cabinet issues. Is the letter they sent you. It literally was an FU. They didn't even say we will try and find a solution or anything. A complete brush off.
UPDATED STATEMENT FROM ARCADE1UP 10/13/2023 9:48 AM (EST) Hello from Arcade1Up, This past August, we released the brand new Arcade1Up Wheel of Fortune Machine featuring online leaderboards, gem currency systems, daily spin, unlockable playground games and avatars, for a feature-rich casino experience. It has been recently brought to our attention that an unintended issue persists that requires the product to be continuously connected for proper gameplay functionality. We are currently working on an update to all Wheel of Fortune Machines to provide an offline gameplay experience for all titles previously downloaded to the machine without the need for connected features after the initial Wi-Fi connected setup. We will provide updates regarding this process very soon. Thank you! ORIGINAL VIDEO POSTED 10/10/2023
And had you not made your video, they would never had done this. I'm still waiting for a Dragon's Lair attract mode fix. Thanks for doing this video, it put them on the spot and made them do what's right, for this case, at least.
@mattthearcadeguy Yes, I am very happy they addressed it. I just hope it works out ok. Yes and the Dragons Lair. I wish they would have addressed that attract screen also. The cabinet is so nice otherwise. The attract screen and the sound sync at later levels. Thanks so much for your support, my friend. I appreciate it.
@furiousgeorge00 That is hysterical. Yes, that is what I understand. Which defeats the whole purpose. The older generation who would want to play these games, many don't have any wifi. So, there are two issues. The first one is out of the box. You have to initially connect to wifi to set the machine up. Then, after it's supposed to work offline???? The other is the patch is going to be downloaded through wifi???? Both fixes defeated the original issue everyone complained about. Geez, this is the power brains we are working with at Arcade1up. Great comment, my friend. Thanks for stopping by.
Wow, this is crazy. I wish they had never tried to do all this online stuff (except for software patches) and just spent their resources on the cabs and games. So many resources and goodwill wasted in failed online fiascos.
Hey Paul, I agree completely. Their attempt for online play has been abysmal. They should have just focused on better gameplay and controls. Thanks for watching, my friend.
It's absolutely mind blowing to me that they continuously put these products out time after time and don't inform the consumers about SERIOUS information like this. You know DAMN WELL it was intentionally left out. I'm really starting to question the integrity of the people at the top of this company. Or the whole company for that matter. This isn't the first time they left out valuable information and won't be the last. And their lack of concern over helping valuable customers with their issues is pathetic. That response you got was a huge F you. They should have just took a picture of a middle finger and sent it to you. It would have saved everyone time.
Mike, that is hysterical. That is exactly what my wife and I said. It was basically a middle finger and a laugh with the comment, " It's your problem now sucker!"
Thank you Jester! This just con tinues to show how they con tinue to desrespect they're clients. I use to love Arcade 1 Up so much but it just continues to disappoint. I really wanted them to succeed. I think its not happening unless like you said somthing really changes.😢
Yes, I agree. I really wanted them to succeed also. But they now have proven they have absolutely no intention of doing the right things. Thanks for watching, my friend. I appreciate it.
Just bought this for my father for his birthday. I’m trying to set it up for him before delivering it to him, how do I get this thing to connect to my home network? I have an expensive Orbi mesh router system. I’m assuming it’s the 6ghz you’re referring to.
Hello, thanks for reaching out. You have to make sure you have a combo router. That sendsasignal on 2.4ghz and either 5 or 6 ghz. The machine must connect to the 2.4 ghtz signal. So you have to force it on that signal. If you have a button on your gateway/router, push it to pair on 2.4. If there is no button, you can go into settings in the and set it to connect to 2.4 ghtz signal. You can also set it up as a guest and use a hotspot through your phone to get online. You can also use a signal extender and set the extender to just find the 2.4 ghtz signal. Place the machine close to your gateway/router when first setting it up.let me know if any of that helps.
@@JesterTester thanks for the reply! I did they and finally got it to work at my house long enough to download all the games and set it up. Now I have to take it to my dad’s and pray his router is already 2.4, cause I don’t want to have to modify his WiFi also.
Oh, he'll no. What in the hell were they thinking. They sell a physical product that can't be used without wifi? So you basically have an empty cabinet for $700. Insanity!!!!
Hey buddy, yes, I'm sure this will. But I don't think it really matters. The company has shown they have no intention of doing better. Thanks for watching.
Mine after a few months is glitching. The daily spin just keeps loading or reloading then other times after the daily spin the background music just keeps playing. I've had issues with it not connecting to wifi too.
Hey buddy, thanks so much for watching and commenting. Yes, I have been receiving the same reports from others also. I think Arcade1up has been working on things behind the scenes to get this update working. They may be causing some issues with the server . Hopefully, when the patch comes out, it will solve those issues. If it doesn't, this whole thing will be a hot mess. Thanks so much for reporting on it. I appreciate you watching.
Were having a blast with the cabinet but they should have put the dollar symbols next to the score for more fun. Also I agree I had no idea it needs wifi which I like for the online leadrboard part but it should be on the box or give us a offline family mode with offline accounts so local competition is easier and you can see how well everyone is doing. Also I hope they add more premium games like buffalo extc. Anyone thats been to a casino would expect way more variety. Its pretty fun and the sounds are nice though!
Hello Patrick. Thank you very much for watching and commenting. I agree with everything you have stated. Other than the mandatory wifi issue, Arcade1up did a nice job on the overall concept and cabinet design. The lights and sound really add to the casino feel. I also hope they can add a few other games. There are many that would be great. I am happy to hear you are having fun with it. It's what really matters, right? Thanks again for stopping by. Happy holidays to you and yours.
how about get the screen loaded with the right wi fi instead of turning off the machine after its running keep it on and then switch your wi fi signal see what that does the games should already be running before the split
Yes, I have tried that. And yes, if the machine is on and wifi, then you switch signal, and the games will stay on. But you, of course, can not access the leaderboard or the global jackpot. Which of course is fine. But as soon as you turn the machine off. You will not be able to connect again. But that was never the real issue. The issue is for the older folks or anyone who does not have wifi in their house at all. If they purchased the cabinet, they should immediately be able to play the games on the cabinet without ever connecting to a wifi connection. That's the issue. And it's the one Arcade1up never disclosed to the consumer.
And I thought it was bad enough with the problems with there pinball and the Tempest cab, now this...wow. Also, I have a gun that dont work on my T2. Submitted a ticket 6 months ago for a replacement and still nothing. Im done too
Wow, sorry to hear about the T2 guns. Yes, they are ridiculous now. I also had the Tempest issues. They made me pay just recently for a new PCBA power kit for Star Wars Pinball $130.00 for that. I had the Dragons Lair Numeric lcd screen blow out. The Pong countercade one side spinner was defective. Attack from Mars Pinball pcba and accelerometer failed I replaced those. It's really incredible what they are getting away with. Yeah, I really don't see myself getting any more of their products. Thanks for watching. I really appreciate it. I hope they get you the T2 gun soon.
Do you think a manufacturer update via WiFi to the current machines in the future will allow those to bypass the internet connection or the new series of machines being manufactured in the future may address this issue and those with older machines will be stuck?
Hello, thank you very much for the question and for watching. The last response I received from them Is they were currently working on the download to address all current machines to work offline. They still have not given a timeliness as to when that will be, though.
@amack8885 Congrats, the games on it are fun to play. I did reach out to Arcade1up once again a few weeks ago. They stated they were still working on it and did not have a release date as of now. But they will update the community when it becomes available. Have fun with your new Casinocade.
@@JesterTester I having reservations now. The more I look at different TH-cam videos on this the more I’m starting to become not as interested. I’m really disappointed in the small display screen. My iPad has a bigger screen at 12.1 inches. They definitely could have given the consumer a bigger display/playing screen. Do you think they would actually do an upgrade by improving and releasing a newer version of this arcade? You really don’t see manufacturers doing that to arcade machines. You kinda get what they give you and move on.
@amack8885 The screen size for the slot machine games is fine. Because the slot machine spinning reels look large. It's when you decide to play the other games such as roulette, card games, craps, and the others is when it becomes difficult to see. Also all those other games do not use any of the buttons like the slot machine games do. The other games rely only on the touch screen to make bets, choose numbers on the roulette wheel, pick your solitaire cards etc. It's with those games it becomes very difficult to see the games and play comfortably. Especially if you have large fingers. I have to use a stylus for those games because my fingers usually hit things I don't want to hit. So that definitely is an issue. The screens overall should have been larger.
Thank you for doing this. This is the same question I had. I was almost about to buy one but this convinced me to not buy one based on the same concerns you had (what if the company goes out of business).
Yes, that is a big issue. But the other issue also was there are many older generations who just want to play the games. They don't want to be bothered by wifi connection, or they don't even have wifi. It really was a deceptive move on their part. They never addressed this issue until we all put the heat on them regarding it. There was never any intention, in my opinion, of them ever making this not play without wifi connection. We will see, i suppose. Thank you so much for watching
Thanks for this vid! Was going to maybe see about getting this for Christmas time if there was any big sale, but the internet goes out everyday where I live. I prefer offline gaming anyway.
Yep, not on any mountains or in the sewer system either. Forget about it 40,000 leagues under the sea also. It won't work. Without wifi. There are a million other places also, but you got the point. Thanks for watching. 👍
Sorry you are dealing with this The letter is what really killed me. The arrogance is staggering. If I could point out one funny thing. The clip of Cyrus saying absolutely after you did was a needed comic relief for a second. Thank you for informing everyone of this. At least you aren't one of the shills. You have always proven that by always pointing out the problems.
It actually did me, too. My wife really liked this and it was for her. Yes, it's a disaster all around. Thanks for watching and commenting, my friend. I appreciate it.
Hey, brother. I appreciate you watching. Yes, I do have xfinity. But I do not use their modems. I have my own 6ghz high end modem to run direct set up for everything in the house. Hight speed computer equipment, cameras, etc, but that modems 2.4 ghz signal will not connect to the machine. I have to drop down to the older model 2.4/5 ghz modem and it has to be a specific model modems to work. This does not work on certain 2.4/5 ghz modems . But, the wifi is not the issue. The larger issue is the fact that this can not be played offline. Many of the older generation does not have wifi who were interested in this product. My mom was going to get one for Christmas. She is 79 years old. She doesn't have wifi. She thought she could just play the cabinet as it was. So that is the main issue. Arcade1up should have disclosed that info There have been many seniors that have purchased this that can't even use it. Thanks so much for your intended help. I appreciate it.
Hey buddy, honestly, I was not shocked either. I have easily come to expect issues with the products. I think the thing that boiled my blood was the letter they sent. I mean, they didn't even try to BS for a bit and say "thanks for bringing the issue to our attention. We will do everything we can to find a solution to the issue, bla bla bla. I mean, for $700, at least blow some smoke up my ( you know) No, they came right out basaicly saying yeah we knew about it and now it's your issue. See ya.🖐 I think that was where I lost it. Haha. I hope they can provide a fix, but from the letter, it seemed like a brush off to me. Thanks for watching, bud.
Yes, absolutely. I agree. They were intentionally not disclosing that. Or, more importantly, that Ithis particular cabinet can not work without wifi connectivity They left that important part of information out to be deceptive, in my opinion. Thanks for watching and commenting.
agreed, but they should label it "wifi internet connection required" so you know what the requirements actually are. unless it can also use a wired connection? (if so, remove 'wifi')
Yes, honestly, it is ridiculous. Those android games could have easily been downloaded for play offline. But, again, the company chose to be deceptive about the whole thing.
Hey Peter, I was wondering that also. I presume it all depends on if the pcba card actually has some sort of storage where the programs can be downloaded. There is a USB port on it, and what looks like an SD card slot. I couldn't see it too well. I have to take it apart more. So, the worst case is that they could download a program to a USB storage stick or an SD card. If there is just an ethernet card in the machine, it would only be able to go online to their server that hosts the games. From the letter, they never said they would work on a patch or anything like that. The tone seemed to suggest it is what it is. But I can't be sure. I'm still waiting for additional input from them. I haven't heard from them since.
I agree completely. The only games that you can comfortably play are the 4 slot machine games. All the other included ga.es like poker, roulette, craps, etc it's very hard to see the numbers and cards.
Thanks so much for watching. I appreciate it. You are right. They definitely should have disclosed it. Not many people are without wifi these days. But many older gen that may be attracted to this may not. My Mom for one. She doesn't have wifi. Just basic cable. She never wanted wifi. Many others in her community just use basic cable services also. And I think it's that age bracket this was appealing more for in the first place. But hopefully they do something about it.
Oh man... I remembered you saying that it had to be connected on a 2.4g. I had no clue that you couldn't play this without an internet connection?!!! That's garbage, a lot of older people that would be interested in this might not even have internet. 👴🏼🤦🏻♂️
Hey buddy, I am glad you brought that up. I was going to say that in the video. It was a main point. Honestly, they had my blood boiling so much I was finding it hard to think. I should have calmed down a bit before recording. Haha. Hope you are doing well tonight, bud.
@@JesterTester Yes! You too man, honestly last month we had tornadoes roll through and knock our power out for two days. No phone, no internet. I fired up my generator and played Pacman! I told my kids, see! You don't need internet to play games like this! 🤦🏻♂️
@DeputyVanHalen5150 Oh man, that's serious stuff there. I'm glad all went OK. We never really had many tornadoes here. But lately, they have been showing up more and more. Playing Pacman in a storm......I love it. 👍
@@JesterTester Yeah, well we played after the storm. Luckily our home was spared but the substation here in our town had damage. It took crews about a week to get state routes reopened. We're in Northern Ohio. Speaking of Pacman, my Arcade1up Pacman actually died last year. I took the control deck to this electronic genius nearby who owns an old TV repair shop and he fixed it. He said that he had to re-do some runs within the circuits. I tested the power supply and everything and narrowed it to the control deck. That was beyond what I could handle. $50 and it works again. Arcade1up for ya.
@DeputyVanHalen5150 I am very happy to hear no major damage came upon you, my friend. That was great he was able to repair your control deck for you. I assume he was referring to the encoder board that is in the deck. Because that's the only part the joystick and buttons connect to in the deck. Then, that signal is sent to the Pcba card behind the monitor. He probably found bad connections, or connector soldered points in the encoder board. It was great he could fix it.
Thanks so much for watching and commenting. I totally agree. It was purposely left off. Thankfully, they did Finally, revise it somewhat. You still need wifi connection at the very start up of cabinet. But now, after you get it going and download the games, they can be played offline now. So, I guess it's the best outcome they could come up with. Thanks again for your support.
Thanks so much for watching and commenting. Unfortunately, when I first realized this situation, I was not sure if it was a problem with just my unit or if it was on all units. Because no one else had addressed it. So I immediately asked Arcade1up about the issue. They danced around the final answer so long that my window of time to be able to return the machine back to BestBuy had expired. That was another reason why I was furious regarding this issue. They have stated after the video that they would provide a fix for it. That was in October. We still haven't heard a thing regarding it yet. It's really beyond disappointing at this point.
Jester Tester, For the ABSOLUTE LOVE OF PETE! What in the blue hell is Arcade1Up thinking... Oh wait... I put thinking and Arcade1Up in the same sentence. My Bad. Dude, sorry to hear this is how this machine functions. I have a feeling that you may not have bought it if you knew about "Always Online" mandatory. I know that if ANY new Arcade1Up machine comes out, this is yet a another question I will ask, "Does it always have to be online." If it does? No Buy! I haven't bought an Arcade1Up in quite awhile and things like this keep me away. I won't say Arcade1Up has done me dirty always, but they have often enough to make something like this par for the course. Thank you for this Public Service Announcement as I'm sure you just saved someone a bit of money. vgv
Hey brother, thanks so much for watching and your comment. You are absolutely correct. If that had been disclosed, we would never have purchased the cabinet for the obvious reason that eventually, it would be unplayable. I also wasn't always disappointed by Arcade1up. But I will definitely say the times there were issues, the manner in which they threw the problems into my lap. Telling me it's now my job to diagnose, report, and repair a new product myself was incredible. What other company does that? If you buy a new Sony TV and there are issues out of the box. Does Sony tell their customers, ok, please open up the back of the TV and check the wires. Do diagnostic tests, etc. They are the only ones who have gotten away with that nonsense. Thanks again for stopping by.
Jester Tester, I think you'd be surprised at my journey with these home arcade companies as far as customer support and having to fix their issues. This is why I purposely added a Customer Support category to my review criteria. AtGames, ArcadeModUp/Game Room Solutions, Dream Home Arcades/Extreme Home Arcades, and iiRcade have equally, if not more at times, been frustrating to work with. In fact, I spent over 4 months with iiRcade to get my expensive Gold Edition cabinet fully working. I think we can get caught up in the Sales Pitch when it comes to home arcade products. When someone tells us they have a product we can only dream of, it can be easy to chalk it up to, "Finally the solution I've been waiting for!," not really taking into account that reality may differ, and what they claim to have, really isn't what we expected. In other words, I want so much to believe the spiel, because I want my dreams to come true. Now what Arcade1Up did with the Casinocade, the mandatory online to even function, is a BS business practice no doubt, one that I won't support. I won't be buying any cabinet that has this limitation and I will be asking the question each time I consider something from them now. It can seem like an expensive mistake, but if something good can come from it, making people aware, that's powerful. That's why I'm on a mission to review all my cabinets, warts and all. I want people to know the good ones and which ones to avoid. Thank you again for reporting this and know that I appreciate it! vgv
we think alike. I was considering buying one for my mom if/when they are being closed out. (I'd prefer a tabletop version, but oh well.) Not gonna consider purchasing this even at a deep discount.
Wow seriously I just bought from best buy a few weeks ago glad you mentioned this to everyone including myself the way they going it's not looking good this my last cab as well you never know what the new cabs in 2024 would have an impact thanks for sharing this vlog
Hey buddy. It's a shame that it has to be that way. But enough is enough. They have shown no intention of improving. They have just doubled down on their nonsense. Thanks for watching.
Ok, when you first buy the cabinet, you need a wifi connection to set up the cabinet and download the main games You also need the internet to unlock all the other games. But they have fixed it where you can play the games you have on your cabinet already downloaded. If your internet goes out or you don't have wifi. So yes, you can play the games you downloaded already to the cabinet without wifi. You just cannot: Get on leaderboards Earn gems while playing Spin to win the global jackpot Unlock and update games Change your email, handle, password, or avatar. Hope that info helped.
@@JesterTester What a terrible design! Agreed that A1UP has made serious mistakes with this one. What a shame! Let’s hope Ollie’s ends up with them down the road.
@@nerdloungemaster84 I agree Todd. But even if Ollie's sold them for $100. I don't feel it would still be worth it. Unless they can provide a fix for it. It doesn't seem to be the case from the brush off letter they sent.
I thought your earlier review on this product with your daughter was fair and actually positive for arcade1up but then to hear them pull this shit again… it’s egregious and fraudulent.
Hey Mikey, thanks, brother. We did try to be fair. Honestly, the cabinet is fun for some, and I stand by the positives about the cabinet. But, we suspected this mandatory wifi connection the minute we had the original issue with the modem. I knew then in my mind it wouldn't be able to play offline, but i needed to confirm that with Arcade1up up before i could officially announce it. They ran me around for almost a month just for the answer. So they literally ran my window of time out to be able to return the cabinet to BestBuy. Then, to give me that BS reply was blood boiling. Especially after just coming off them charging me $130.00 for the replacement PCBA for the Star Wars pinball machine. That they knew from the beginning were all basically lemons from day one. They have consistently maintained deceptive and shady business practices from day one. It's great to hear from you. Hope you are doing well.
Yes, it doesn't even make sense. Cheap garbage android games, and they couldn't have the basic game downloaded for play offline? Unacceptable completely.
I purchased it from BestBuy. It has passed the time it is returnable according to them. So, unfortunately, no. I would have in a heartbeat. Unfortunately. Thanks for watching, I appreciate it.
Yes, I agree. It absolutely should have had larger screens. But we certainly know by now that Arcade1up will save money anywhere they can, unfortunately.
Sorry for the late reply. Sometimes, I don't get notifications on replies from TH-cam. Thankfully, yes, it has been addressed, and you can play the games you have downloaded offline. Thanks so much for watching and posting.
Yes, to be honest. I am a little past pissed. But I had to be somewhat sane and coherent for the video. But I can honestly say my blood pressure was rising as I made it.
Just because it requires an active wifi connection doesn't mean it won't work "if Arcade1Up goes down tomorrow or there servers go down". It might be perfectly happy if it can connect to your wifi and get an IP address but can't reach their servers. Unplugging your router from the wall doesn't simulate that. Just sayin'.
Thanks so much for your comment. I understand what you are saying. The issue is that they never disclosed it needed mandatory wifi. Some people, especially Seniors, who would be the target audience of this cabinet. May not, or does not have any internet service at all. Let alone specific bandwidth to connect to. The imperative point is that they should have disclosed the important fact and allowed people to make up their own minds whether it's good for them or not. They chose to be deceptive again. But I do appreciate your opinion and input. Thanks for watching.
This pisses me off, so I can only Imagine how you feel. Probably like the discount tire commercial where the lady throws the defective tire through the window. Remember the days of real customer service? Hope you’re able to get a refund or some type of compensation man🤬
Thanks, buddy. You know what, really boiled my blood? They didn't even try to give a BS letter saying thank you for reporting the issue. We will try and do everything we can to find a solution to this issue. Even if that was BS and they came back later and said we tried everything, we could bla bla bla.... No, they literally send back a letter that basically says, "Oh well, it's your issue now. This has been the mindset of the company all along. Thanks for watching, brother. I appreciate it.
@@JesterTester Yeah, you didn't even get the infamous virtual high five $25 discount. It was like, see ya sucka, we won't even buy you dinner after bending you over. I would think that you have legal grounds to stand on if you wanted to pursue compensation order refund but you shouldn't have to do any of that. Hey, at least we have new wave toys entering the larger scale market next year, and atgames coming out with some cool things. Don't want to see you lose that joy man. Thanks again for bringing it to our attention, and it's my pleasure supporting what you do 👊
@saiyanspirits Thanks, brother. No, I will never lose the joy. Not for the hobby, at least. I am very excited to see what New Wave Toys has to bring. That is a company I have been incredibly satisfied with.
Arcade 1up needed to make the down loader keep the game in the mainframe 😃 Even if they give you 5 games for free and you had to pay $ 5 to $ 9 per game at leased we get to pick what casino plays downloaded permanently in the mainframe forever (Nos) no wifi ... So yes grate idea 💡.. bad execution😢
I agree. Even if they wanted to implement leader boards for whomever has received the biggest jackpot to date. The idea that not one of the games can be played offline is ridiculous. Thanks for watching and commenting, my friend. It is sincerely appreciated.
Yes, sir, at least a few gigs. Haha Yes, exactly, this is the craziest thing they have pulled to date. You should have the games you paid for online or off. Thanks for watching, my friend.
Updated information regarding playing your casinocade games offline.
Ok, when you first buy the cabinet, you need a wifi connection to set up the cabinet and download the main games
You also need the internet to unlock all the other games. But they have fixed it where you can play the games you have on your cabinet already downloaded. If your internet goes out or you don't have wifi. So yes, you can play the games you downloaded already to the cabinet without wifi.
You just cannot:
Get on leaderboards
Earn gems while playing
Spin to win the global jackpot
Unlock and update games
Change your email, handle, password, or avatar.
Me again, just saw this comment. How do you initiate a software update to download this patch to allow offline play?
@Matunahelper It does it automatically when you boot up and it gets to the games screen while you are online.
You never actually see it download anything.
@@JesterTester gotcha. Thanks again!
@@Matunahelper Anytime. 👊
This is actually serious.....there's no other way to play....that's insane
Hello David, Yes, it really is. I really don't know what the company was thinking. I hope they will be able to change that with an update or something. Thanks for watching.
The easiest way to fix that for your 6 gig setup is to use a sub router, what do I mean ? I've done this before in the back of your router should be an ethernet port to plug devices directly in, get a 2.4 gigahertz wireless router and plug it into that. set it up normally and when you do your wireless network scan the 2.4 will show up on the casinocade. I also tend to use the 2.4s for a small devices like cell phones and wireless network gadgets like printers and whatever that way it keeps your big 6 gig free to use the full bandwidth because the 2.4 is plugged directly in using an ethernet cable it shouldn't slow down the 6 gig. But I agree needs wireless connection should have been clearly printed on their website I was a little ticked off when I got it and I had to go through the setup screen
Thank you so much for informing us on this. This is outrageous. I totally agree they completely have delt in fraudulent practices. Phoney giveaways, cabinets not working, failing. Making peoe pay to fix an already known quality issue. The list goes on and on. They should be reported and possibly sued at this point.
You are welcome. It is a huge disappointment as usual. Unfortunately.
You could buy a wifi extender that does the 2.4/5 and only connect this machine to it. It all goes back to what we been saying "They do not care".
Hey T, I actually tried that. It would not connect to it. Unfortunately, it only works on certain modems. If you have a newer 6ghz modem it will not see a split signal. So you have to use an older modem. They really don't care.
Holy crap. This has to be one if not the top royal F-up from A1u. If anyone has one, return it and do not break or bend untill you get a refund. This is absolutely unexcuseable.
I absolutely agree. And I just got done handing them $130.00 for the replacement PCBA kit for the Star Wars pinball, which failed on me and many others. They claimed the warranty was up. But they knew about the pinball issues from the beginning. They knew many were going to fail at some point
But they took the opportunity for an easy cash grab. It was that, and now this that sent me sailing. Thanks for watching, my friend. I appreciate the support.
They really need to be reported to the FTC. They have pulled too many of these now. Their products for the most part have sub par, stricken with problems. And they lay all the troubles in the consumers laps. I have never ever seen another company like them.
I agree completely, Kayleigh .
They only had a few cabs without flaws, Star Wars was one, maybe Ridge Racer, and the newer Street Fighter II Yoga and Hadoken cabinets, and the new Mortal Kombat II Deluxe which I got but didn't build yet.
@@robkrasinski6217 Yes, exactly. I am starting to believe the Star Wars cabinet and the few others were a lucky success. Because if they could do so well with that. Why, then, so many issues with everything else.
Man I think whats even worse then the cabinet issues. Is the letter they sent you. It literally was an FU. They didn't even say we will try and find a solution or anything. A complete brush off.
Yes, it was that tone of the letter that absolutely boiled my blood. Thanks for watching.
UPDATED STATEMENT FROM ARCADE1UP 10/13/2023
9:48 AM (EST)
Hello from Arcade1Up,
This past August, we released the brand new Arcade1Up Wheel of Fortune Machine featuring online leaderboards, gem currency systems, daily spin, unlockable playground games and avatars, for a feature-rich casino experience. It has been recently brought to our attention that an unintended issue persists that requires the product to be continuously connected for proper gameplay functionality. We are currently working on an update to all Wheel of Fortune Machines to provide an offline gameplay experience for all titles previously downloaded to the machine without the need for connected features after the initial Wi-Fi connected setup. We will provide updates regarding this process very soon.
Thank you!
ORIGINAL VIDEO POSTED 10/10/2023
And had you not made your video, they would never had done this. I'm still waiting for a Dragon's Lair attract mode fix. Thanks for doing this video, it put them on the spot and made them do what's right, for this case, at least.
@mattthearcadeguy Yes, I am very happy they addressed it. I just hope it works out ok. Yes and the Dragons Lair. I wish they would have addressed that attract screen also. The cabinet is so nice otherwise. The attract screen and the sound sync at later levels. Thanks so much for your support, my friend. I appreciate it.
So they are working on an offline mode that you need to go online to get. 😜
@furiousgeorge00 That is hysterical. Yes, that is what I understand. Which defeats the whole purpose. The older generation who would want to play these games, many don't have any wifi. So, there are two issues. The first one is out of the box. You have to initially connect to wifi to set the machine up. Then, after it's supposed to work offline???? The other is the patch is going to be downloaded through wifi???? Both fixes defeated the original issue everyone complained about. Geez, this is the power brains we are working with at Arcade1up. Great comment, my friend. Thanks for stopping by.
Wow, this is crazy. I wish they had never tried to do all this online stuff (except for software patches) and just spent their resources on the cabs and games. So many resources and goodwill wasted in failed online fiascos.
Hey Paul, I agree completely. Their attempt for online play has been abysmal. They should have just focused on better gameplay and controls. Thanks for watching, my friend.
It's absolutely mind blowing to me that they continuously put these products out time after time and don't inform the consumers about SERIOUS information like this. You know DAMN WELL it was intentionally left out. I'm really starting to question the integrity of the people at the top of this company. Or the whole company for that matter. This isn't the first time they left out valuable information and won't be the last. And their lack of concern over helping valuable customers with their issues is pathetic. That response you got was a huge F you. They should have just took a picture of a middle finger and sent it to you. It would have saved everyone time.
Mike, that is hysterical. That is exactly what my wife and I said. It was basically a middle finger and a laugh with the comment, " It's your problem now sucker!"
Thank you Jester! This just con tinues to show how they con tinue to desrespect they're clients. I use to love Arcade 1 Up so much but it just continues to disappoint. I really wanted them to succeed. I think its not happening unless like you said somthing really changes.😢
Yes, I agree. I really wanted them to succeed also. But they now have proven they have absolutely no intention of doing the right things. Thanks for watching, my friend. I appreciate it.
Just bought this for my father for his birthday. I’m trying to set it up for him before delivering it to him, how do I get this thing to connect to my home network? I have an expensive Orbi mesh router system. I’m assuming it’s the 6ghz you’re referring to.
Hello, thanks for reaching out. You have to make sure you have a combo router. That sendsasignal on 2.4ghz and either 5 or 6 ghz. The machine must connect to the 2.4 ghtz signal. So you have to force it on that signal. If you have a button on your gateway/router, push it to pair on 2.4. If there is no button, you can go into settings in the and set it to connect to 2.4 ghtz signal. You can also set it up as a guest and use a hotspot through your phone to get online. You can also use a signal extender and set the extender to just find the 2.4 ghtz signal. Place the machine close to your gateway/router when first setting it up.let me know if any of that helps.
@@JesterTester thanks for the reply! I did they and finally got it to work at my house long enough to download all the games and set it up. Now I have to take it to my dad’s and pray his router is already 2.4, cause I don’t want to have to modify his WiFi also.
@Matunahelper Awesome, I'm glad you got it working. Hopefully it works at your Dads.👊
Wonderful share always
Oh, he'll no. What in the hell were they thinking. They sell a physical product that can't be used without wifi? So you basically have an empty cabinet for $700. Insanity!!!!
Yes, that is exactly what it is. An empty cabinet. Great way to say it. Thanks for watching.
It's actually a full, nonfunctional cabinet.
What????? This is insane. Hopefully this gets some traction in the community.
Hey buddy, yes, I'm sure this will. But I don't think it really matters. The company has shown they have no intention of doing better. Thanks for watching.
Mine after a few months is glitching. The daily spin just keeps loading or reloading then other times after the daily spin the background music just keeps playing. I've had issues with it not connecting to wifi too.
Hey buddy, thanks so much for watching and commenting. Yes, I have been receiving the same reports from others also. I think Arcade1up has been working on things behind the scenes to get this update working. They may be causing some issues with the server . Hopefully, when the patch comes out, it will solve those issues. If it doesn't, this whole thing will be a hot mess. Thanks so much for reporting on it. I appreciate you watching.
Were having a blast with the cabinet but they should have put the dollar symbols next to the score for more fun. Also I agree I had no idea it needs wifi which I like for the online leadrboard part but it should be on the box or give us a offline family mode with offline accounts so local competition is easier and you can see how well everyone is doing. Also I hope they add more premium games like buffalo extc. Anyone thats been to a casino would expect way more variety. Its pretty fun and the sounds are nice though!
Hello Patrick. Thank you very much for watching and commenting. I agree with everything you have stated. Other than the mandatory wifi issue, Arcade1up did a nice job on the overall concept and cabinet design. The lights and sound really add to the casino feel. I also hope they can add a few other games. There are many that would be great. I am happy to hear you are having fun with it. It's what really matters, right? Thanks again for stopping by. Happy holidays to you and yours.
How would you download a patch with no WiFi anyhow? Pretty much shit outta luck to anyone with no WiFi….
Exactly, my friend. Just ridiculous .
how about get the screen loaded with the right wi fi instead of turning off the machine after its running keep it on and then switch your wi fi signal see what that does the games should already be running before the split
Yes, I have tried that. And yes, if the machine is on and wifi, then you switch signal, and the games will stay on. But you, of course, can not access the leaderboard or the global jackpot. Which of course is fine. But as soon as you turn the machine off. You will not be able to connect again. But that was never the real issue. The issue is for the older folks or anyone who does not have wifi in their house at all. If they purchased the cabinet, they should immediately be able to play the games on the cabinet without ever connecting to a wifi connection. That's the issue. And it's the one Arcade1up never disclosed to the consumer.
And I thought it was bad enough with the problems with there pinball and the Tempest cab, now this...wow. Also, I have a gun that dont work on my T2. Submitted a ticket 6 months ago for a replacement and still nothing. Im done too
Wow, sorry to hear about the T2 guns. Yes, they are ridiculous now. I also had the Tempest issues. They made me pay just recently for a new PCBA power kit for Star Wars Pinball $130.00 for that. I had the Dragons Lair Numeric lcd screen blow out. The Pong countercade one side spinner was defective. Attack from Mars Pinball pcba and accelerometer failed I replaced those. It's really incredible what they are getting away with. Yeah, I really don't see myself getting any more of their products. Thanks for watching. I really appreciate it. I hope they get you the T2 gun soon.
Do you think a manufacturer update via WiFi to the current machines in the future will allow those to bypass the internet connection or the new series of machines being manufactured in the future may address this issue and those with older machines will be stuck?
Hello, thank you very much for the question and for watching. The last response I received from them Is they were currently working on the download to address all current machines to work offline. They still have not given a timeliness as to when that will be, though.
@@JesterTester that’s good because I just purchased one today before I saw your video
@amack8885 Congrats, the games on it are fun to play. I did reach out to Arcade1up once again a few weeks ago. They stated they were still working on it and did not have a release date as of now. But they will update the community when it becomes available. Have fun with your new Casinocade.
@@JesterTester I having reservations now. The more I look at different TH-cam videos on this the more I’m starting to become not as interested. I’m really disappointed in the small display screen. My iPad has a bigger screen at 12.1 inches. They definitely could have given the consumer a bigger display/playing screen.
Do you think they would actually do an upgrade by improving and releasing a newer version of this arcade? You really don’t see manufacturers doing that to arcade machines. You kinda get what they give you and move on.
@amack8885 The screen size for the slot machine games is fine. Because the slot machine spinning reels look large. It's when you decide to play the other games such as roulette, card games, craps, and the others is when it becomes difficult to see. Also all those other games do not use any of the buttons like the slot machine games do. The other games rely only on the touch screen to make bets, choose numbers on the roulette wheel, pick your solitaire cards etc. It's with those games it becomes very difficult to see the games and play comfortably. Especially if you have large fingers. I have to use a stylus for those games because my fingers usually hit things I don't want to hit. So that definitely is an issue. The screens overall should have been larger.
Thank you for doing this. This is the same question I had. I was almost about to buy one but this convinced me to not buy one based on the same concerns you had (what if the company goes out of business).
Yes, that is a big issue. But the other issue also was there are many older generations who just want to play the games. They don't want to be bothered by wifi connection, or they don't even have wifi. It really was a deceptive move on their part. They never addressed this issue until we all put the heat on them regarding it. There was never any intention, in my opinion, of them ever making this not play without wifi connection. We will see, i suppose. Thank you so much for watching
Thanks for this vid! Was going to maybe see about getting this for Christmas time if there was any big sale, but the internet goes out everyday where I live. I prefer offline gaming anyway.
Well, they did put out the statement that they are going to update the machine to work offline. So hopefully it comes before the holidays.
Seriously?! I can’t play this in the woods? What’s the point???
Yep, not on any mountains or in the sewer system either. Forget about it 40,000 leagues under the sea also. It won't work. Without wifi. There are a million other places also, but you got the point. Thanks for watching. 👍
Sorry you are dealing with this
The letter is what really killed me. The arrogance is staggering. If I could point out one funny thing. The clip of Cyrus saying absolutely after you did was a needed comic relief for a second. Thank you for informing everyone of this. At least you aren't one of the shills. You have always proven that by always pointing out the problems.
Thank you for the positive and supportive comments. I really appreciate it Kimberly.
So glad the tiny screen turned me off to this - I would have been PISSED when I found out it had always-online DRM.
It actually did me, too. My wife really liked this and it was for her. Yes, it's a disaster all around. Thanks for watching and commenting, my friend. I appreciate it.
Switch to comcast . It has dual band modem 2.4/5 . You can hook this to 2.4 and stuff you need fast internet to the 5ghz
Hey, brother. I appreciate you watching. Yes, I do have xfinity. But I do not use their modems. I have my own 6ghz high end modem to run direct set up for everything in the house. Hight speed computer equipment, cameras, etc, but that modems 2.4 ghz signal will not connect to the machine. I have to drop down to the older model 2.4/5 ghz modem and it has to be a specific model modems to work. This does not work on certain 2.4/5 ghz modems
. But, the wifi is not the issue.
The larger issue is the fact that this can not be played offline. Many of the older generation does not have wifi who were interested in this product. My mom was going to get one for Christmas. She is 79 years old. She doesn't have wifi. She thought she could just play the cabinet as it was. So that is the main issue. Arcade1up should have disclosed that info
There have been many seniors that have purchased this that can't even use it. Thanks so much for your intended help. I appreciate it.
I would say I am shocked but I am not, sorry Jester, they need a firmware update to allow usage without a connection to wifi.
Hey buddy, honestly, I was not shocked either. I have easily come to expect issues with the products. I think the thing that boiled my blood was the letter they sent. I mean, they didn't even try to BS for a bit and say "thanks for bringing the issue to our attention. We will do everything we can to find a solution to the issue, bla bla bla. I mean, for $700, at least blow some smoke up my ( you know) No, they came right out basaicly saying yeah we knew about it and now it's your issue. See ya.🖐
I think that was where I lost it. Haha.
I hope they can provide a fix, but from the letter, it seemed like a brush off to me. Thanks for watching, bud.
Shocking, thank you for the information that Arcade1up won't give us.
No problem, brother. I wish there was no information to give.
If something requires On Line they should put "On Line" on the box and in the specs. You shouldn't find out when you turn it on.
Yes, absolutely. I agree. They were intentionally not disclosing that. Or, more importantly, that Ithis particular cabinet can not work without wifi connectivity
They left that important part of information out to be deceptive, in my opinion. Thanks for watching and commenting.
agreed, but they should label it "wifi internet connection required" so you know what the requirements actually are. unless it can also use a wired connection? (if so, remove 'wifi')
Wow! Shelling out that much money for a cab that don't work without internet is BS! That's a pretty big problem!
Yes, honestly, it is ridiculous. Those android games could have easily been downloaded for play offline. But, again, the company chose to be deceptive about the whole thing.
Why can’t an update fix this ?
Hey Peter, I was wondering that also. I presume it all depends on if the pcba card actually has some sort of storage where the programs can be downloaded. There is a USB port on it, and what looks like an SD card slot. I couldn't see it too well. I have to take it apart more. So, the worst case is that they could download a program to a USB storage stick or an SD card. If there is just an ethernet card in the machine, it would only be able to go online to their server that hosts the games. From the letter, they never said they would work on a patch or anything like that. The tone seemed to suggest it is what it is. But I can't be sure. I'm still waiting for additional input from them. I haven't heard from them since.
Also for that price, the screens are too freakin small.
I agree completely. The only games that you can comfortably play are the 4 slot machine games. All the other included ga.es like poker, roulette, craps, etc it's very hard to see the numbers and cards.
They should have disclosed it but admittedly who doesn’t have WiFi nowadays?
Thanks so much for watching. I appreciate it. You are right. They definitely should have disclosed it.
Not many people are without wifi these days. But many older gen that may be attracted to this may not. My Mom for one. She doesn't have wifi. Just basic cable. She never wanted wifi. Many others in her community just use basic cable services also. And I think it's that age bracket this was appealing more for in the first place. But hopefully they do something about it.
Oh man... I remembered you saying that it had to be connected on a 2.4g. I had no clue that you couldn't play this without an internet connection?!!! That's garbage, a lot of older people that would be interested in this might not even have internet. 👴🏼🤦🏻♂️
Hey buddy, I am glad you brought that up. I was going to say that in the video. It was a main point. Honestly, they had my blood boiling so much I was finding it hard to think. I should have calmed down a bit before recording. Haha.
Hope you are doing well tonight, bud.
@@JesterTester Yes! You too man, honestly last month we had tornadoes roll through and knock our power out for two days. No phone, no internet. I fired up my generator and played Pacman! I told my kids, see! You don't need internet to play games like this! 🤦🏻♂️
@DeputyVanHalen5150 Oh man, that's serious stuff there. I'm glad all went OK. We never really had many tornadoes here. But lately, they have been showing up more and more. Playing Pacman in a storm......I love it. 👍
@@JesterTester Yeah, well we played after the storm. Luckily our home was spared but the substation here in our town had damage. It took crews about a week to get state routes reopened. We're in Northern Ohio. Speaking of Pacman, my Arcade1up Pacman actually died last year. I took the control deck to this electronic genius nearby who owns an old TV repair shop and he fixed it. He said that he had to re-do some runs within the circuits. I tested the power supply and everything and narrowed it to the control deck. That was beyond what I could handle. $50 and it works again. Arcade1up for ya.
@DeputyVanHalen5150 I am very happy to hear no major damage came upon you, my friend. That was great he was able to repair your control deck for you. I assume he was referring to the encoder board that is in the deck. Because that's the only part the joystick and buttons connect to in the deck. Then, that signal is sent to the Pcba card behind the monitor. He probably found bad connections, or connector soldered points in the encoder board. It was great he could fix it.
Man if I had to go thru that I’d sue them…leaving that disclosure out is false advertisement to me sure
Thanks so much for watching and commenting. I totally agree. It was purposely left off. Thankfully, they did
Finally, revise it somewhat. You still need wifi connection at the very start up of cabinet. But now, after you get it going and download the games, they can be played offline now. So, I guess it's the best outcome they could come up with.
Thanks again for your support.
Are you returning it? I'm thinking if people don't know this, then find out, and return them, they'll fix this.
Thanks so much for watching and commenting. Unfortunately, when I first realized this situation, I was not sure if it was a problem with just my unit or if it was on all units. Because no one else had addressed it. So I immediately asked Arcade1up about the issue. They danced around the final answer so long that my window of time to be able to return the machine back to BestBuy had expired. That was another reason why I was furious regarding this issue.
They have stated after the video that they would provide a fix for it. That was in October. We still haven't heard a thing regarding it yet. It's really beyond disappointing at this point.
@JesterTester They really messed up on this one for sure. Hopefully they'll make it right.
Thanks for sharing.
Jester Tester,
For the ABSOLUTE LOVE OF PETE! What in the blue hell is Arcade1Up thinking... Oh wait... I put thinking and Arcade1Up in the same sentence. My Bad.
Dude, sorry to hear this is how this machine functions. I have a feeling that you may not have bought it if you knew about "Always Online" mandatory. I know that if ANY new Arcade1Up machine comes out, this is yet a another question I will ask, "Does it always have to be online." If it does? No Buy!
I haven't bought an Arcade1Up in quite awhile and things like this keep me away. I won't say Arcade1Up has done me dirty always, but they have often enough to make something like this par for the course. Thank you for this Public Service Announcement as I'm sure you just saved someone a bit of money.
vgv
Hey brother, thanks so much for watching and your comment. You are absolutely correct. If that had been disclosed, we would never have purchased the cabinet for the obvious reason that eventually, it would be unplayable. I also wasn't always disappointed by Arcade1up. But I will definitely say the times there were issues, the manner in which they threw the problems into my lap. Telling me it's now my job to diagnose, report, and repair a new product myself was incredible. What other company does that? If you buy a new Sony TV and there are issues out of the box. Does Sony tell their customers, ok, please open up the back of the TV and check the wires. Do diagnostic tests, etc. They are the only ones who have gotten away with that nonsense.
Thanks again for stopping by.
Jester Tester,
I think you'd be surprised at my journey with these home arcade companies as far as customer support and having to fix their issues. This is why I purposely added a Customer Support category to my review criteria. AtGames, ArcadeModUp/Game Room Solutions, Dream Home Arcades/Extreme Home Arcades, and iiRcade have equally, if not more at times, been frustrating to work with. In fact, I spent over 4 months with iiRcade to get my expensive Gold Edition cabinet fully working.
I think we can get caught up in the Sales Pitch when it comes to home arcade products. When someone tells us they have a product we can only dream of, it can be easy to chalk it up to, "Finally the solution I've been waiting for!," not really taking into account that reality may differ, and what they claim to have, really isn't what we expected. In other words, I want so much to believe the spiel, because I want my dreams to come true.
Now what Arcade1Up did with the Casinocade, the mandatory online to even function, is a BS business practice no doubt, one that I won't support. I won't be buying any cabinet that has this limitation and I will be asking the question each time I consider something from them now.
It can seem like an expensive mistake, but if something good can come from it, making people aware, that's powerful. That's why I'm on a mission to review all my cabinets, warts and all. I want people to know the good ones and which ones to avoid.
Thank you again for reporting this and know that I appreciate it!
vgv
we think alike. I was considering buying one for my mom if/when they are being closed out. (I'd prefer a tabletop version, but oh well.) Not gonna consider purchasing this even at a deep discount.
Wow seriously I just bought from best buy a few weeks ago glad you mentioned this to everyone including myself the way they going it's not looking good this my last cab as well you never know what the new cabs in 2024 would have an impact thanks for sharing this vlog
Hey buddy. It's a shame that it has to be that way. But enough is enough. They have shown no intention of improving. They have just doubled down on their nonsense. Thanks for watching.
Most welcome I turned off my wifi and you were right no connection all I said is wow
punctuation is your friend. get to know him.
Did they ever fix the problem of playing the casinocade offline? Do you still have to be on the internet to play?
Ok, when you first buy the cabinet, you need a wifi connection to set up the cabinet and download the main games
You also need the internet to unlock all the other games. But they have fixed it where you can play the games you have on your cabinet already downloaded. If your internet goes out or you don't have wifi. So yes, you can play the games you downloaded already to the cabinet without wifi.
You just cannot:
Get on leaderboards
Earn gems while playing
Spin to win the global jackpot
Unlock and update games
Change your email, handle, password, or avatar.
Hope that info helped.
@@JesterTester Thank you very much and excellent review.
@raptorgames9 You are very welcome. Thank you for watching and for your kind words. It means a lot, my friend. 👊
Honest question: does it have an Ethernet port on pcb?
Hey Todd, no, it does not have an ethernet port. It does have a USB connection.
@@JesterTester What a terrible design! Agreed that A1UP has made serious mistakes with this one. What a shame! Let’s hope Ollie’s ends up with them down the road.
@@nerdloungemaster84 I agree Todd. But even if Ollie's sold them for $100. I don't feel it would still be worth it. Unless they can provide a fix for it. It doesn't seem to be the case from the brush off letter they sent.
I thought your earlier review on this product with your daughter was fair and actually positive for arcade1up but then to hear them pull this shit again… it’s egregious and fraudulent.
Hey Mikey, thanks, brother. We did try to be fair. Honestly, the cabinet is fun for some, and I stand by the positives about the cabinet. But, we suspected this mandatory wifi connection the minute we had the original issue with the modem. I knew then in my mind it wouldn't be able to play offline, but i needed to confirm that with Arcade1up up before i could officially announce it. They ran me around for almost a month just for the answer. So they literally ran my window of time out to be able to return the cabinet to BestBuy. Then, to give me that BS reply was blood boiling. Especially after just coming off them charging me $130.00 for the replacement PCBA for the Star Wars pinball machine. That they knew from the beginning were all basically lemons from day one. They have consistently maintained deceptive and shady business practices from day one. It's great to hear from you. Hope you are doing well.
This isn't ok at all. Almost $700.00 for basic Android games. And they couldn't just load them on to play offline. Wow, speechless.
Yes, it doesn't even make sense. Cheap garbage android games, and they couldn't have the basic game downloaded for play offline?
Unacceptable completely.
Excellent Video man!
Hey, thanks so much, brother. I appreciate you watching. 👍
Can/will you return it? Seems like the only reasonable outcome.
I purchased it from BestBuy. It has passed the time it is returnable according to them. So, unfortunately, no.
I would have in a heartbeat. Unfortunately. Thanks for watching, I appreciate it.
Sorry to hear that. Thanks for warning everyone else
The tiny displays are an insult.
Yes, I agree. It absolutely should have had larger screens. But we certainly know by now that Arcade1up will save money anywhere they can, unfortunately.
Dude, this is insane. You need to go full Jersey on these guys lol
Haha, yes. Joe Peci, Jack Nickelson type full Jersey. Haha.
@@JesterTester I’ve seen you go full jersey. Look out A1Up!
@outruntheneonsun Not my proudest moment, buddy. 😂😂
i dont know why anyone would use 5ghz, sure you get better speeds but range is shit and simple things interfere with the signal
This makes it A pass for me...ty
You're welcome. Thanks for watching.
This must have been fixed as I'm able to play mine offline. No problem...
Sorry for the late reply. Sometimes, I don't get notifications on replies from TH-cam. Thankfully, yes, it has been addressed, and you can play the games you have downloaded offline. Thanks so much for watching and posting.
I would be livid. Although, I can see you are definitely pissed yourself, and rightfully so. They better come up with something.
Yes, to be honest. I am a little past pissed. But I had to be somewhat sane and coherent for the video. But I can honestly say my blood pressure was rising as I made it.
I am shocked. Shocked!!
Well....not that shocked.
Hey buddy, haha, my sentiments exactly. Thanks for watching, brother
I appreciate it. 👊
Just like they knew Dragon's Lair had that audio/video issue but still released it and took our money.
Yes, it what they consistently do. Over and over again. Knowing people will cry about it, then just move on to the next release.
@@JesterTester 100% agree. I sent you an email
@arcadetalk Sorry bud, I just saw this, and I didn't receive your email. Try sending it again.
Just because it requires an active wifi connection doesn't mean it won't work "if Arcade1Up goes down tomorrow or there servers go down". It might be perfectly happy if it can connect to your wifi and get an IP address but can't reach their servers. Unplugging your router from the wall doesn't simulate that. Just sayin'.
Thanks so much for your comment. I understand what you are saying. The issue is that they never disclosed it needed mandatory wifi. Some people, especially Seniors, who would be the target audience of this cabinet. May not, or does not have any internet service at all. Let alone specific bandwidth to connect to. The imperative point is that they should have disclosed the important fact and allowed people to make up their own minds whether it's good for them or not.
They chose to be deceptive again. But I do appreciate your opinion and input. Thanks for watching.
Wow okay so it doesn’t work during an internet outage. Thanks for putting that I for out there for everyone!
Hey buddy, nope. No internet, no play. And the company seems to be fine with that. Thanks for watching.
This pisses me off, so I can only Imagine how you feel. Probably like the discount tire commercial where the lady throws the defective tire through the window. Remember the days of real customer service? Hope you’re able to get a refund or some type of compensation man🤬
Thanks, buddy. You know what, really boiled my blood? They didn't even try to give a BS letter saying thank you for reporting the issue. We will try and do everything we can to find a solution to this issue. Even if that was BS and they came back later and said we tried everything, we could bla bla bla.... No, they literally send back a letter that basically says, "Oh well, it's your issue now. This has been the mindset of the company all along. Thanks for watching, brother. I appreciate it.
@@JesterTester Yeah, you didn't even get the infamous virtual high five $25 discount. It was like, see ya sucka, we won't even buy you dinner after bending you over. I would think that you have legal grounds to stand on if you wanted to pursue compensation order refund but you shouldn't have to do any of that. Hey, at least we have new wave toys entering the larger scale market next year, and atgames coming out with some cool things. Don't want to see you lose that joy man. Thanks again for bringing it to our attention, and it's my pleasure supporting what you do 👊
@saiyanspirits Thanks, brother. No, I will never lose the joy. Not for the hobby, at least. I am very excited to see what New Wave Toys has to bring. That is a company I have been incredibly satisfied with.
The scam continues! They could get sued! 😂😂
Yes, brother. All they seem to know is scams. What tools.
Man, I didn’t know about this. Yikes… 😣
It's definitely a bad situation, my friend.
We will see if there can be a fix or something. I'm not holding my breath, though. Thanks for watching.
Wow I bought the game and I noticed there was a wifi only to play that's bullshit on there part I'm really going to sue them
Yeah, unfortunately, it was a really deceptive move with this. Thanks for watching and commenting. I appreciate it.
@@JesterTester yeah not kool what they hid smh
Is anyone really surprised.
No, you are correct. I guess you are fooling yourself at this point if you say you are. Thanks for watching.
Arcade 1up needed to make the down loader keep the game in the mainframe 😃
Even if they give you 5 games for free and you had to pay $ 5 to $ 9 per game at leased we get to pick what casino plays downloaded permanently in the mainframe forever
(Nos) no wifi ...
So yes grate idea 💡.. bad execution😢
I absolutely agree. It should have been like that. Thanks for watching and commenting. I sincerely appreciate it.
Why the hell would you need internet wtf
I agree. Even if they wanted to implement leader boards for whomever has received the biggest jackpot to date. The idea that not one of the games can be played offline is ridiculous. Thanks for watching and commenting, my friend. It is sincerely appreciated.
Wow, sickening to say the least.
Yes, Linda, it definitely sickened me. Thanks for watching and supporting as always.
Makes this buy even worse. Smh.
Yes, it absolutely does. 💯
He's definitely giga-hurt. That is some BS though. I want to be able to play my game in a shed in my backyard regardless of signals
Yes, sir, at least a few gigs. Haha
Yes, exactly, this is the craziest thing they have pulled to date. You should have the games you paid for online or off. Thanks for watching, my friend.
Wow, thats incredible. They have been a fraudulent company all along. Terrible bussiness practices.
I can not disagree, unfortunately.
Wow!
Yes, I repeated that to myself numerous times. Haha. Thanks for watching.
Heeeey, girlfriend. Can you confirm that you’re not wearing any pants in this review?
Lolol, I will not confirm, nor will I "DENY" Let your mind roam where it may. Thanks, Sharon. 👍
LOL. In the immortal words of Michael B...Is that your joystick or all you just happy to see me? @@JesterTester
@sharonpeters7723 LOL, Too funny!
Insane!
Yes, it absolutely is. Thanks for watching.
Yikes 😬 👎
I know, right? Thanks for watching, brother. It's good to hear from you. Hope you have been well.