EARLY GANG! Do you ever worry about banning viewers? Let me know in the comments! 👑Check out Eljayem Live Right now: bit.ly/eljayemtwitch OR👑 Subscribe to the channel for more -----> bit.ly/JoinTheStreamScheme 🕘Timestamps: 0:00 Why You Might Be Miserable While Going Live! 1:14 How To Get High-Quality Animated Stream Overlays 1:55 How Your Chat Reflects A Streamer! 3:10 Where Should You Draw The Line? 4:58 Who Should You Timeout, and Ban? 6:00 Why Small Streamers NEED To Close DM's! 7:26 How To Warn Chatters Before Timing Them Out! 10:13 Why Banning Is Reversable! 10:30 The One Thing EVERY Streamer Needs To Learn! 11:03 How Small Streamers Lose Viewers By NOT Banning!
Im sorry but its like these vids must be cap cause I have been doing all the steps and I used to be very good had an averge of ten and then had to take a mental break and now its like when I try to get out there no one comes through soooooo
Thanks for this video!! I was being harassed in my chat by a person I use to work with and who was also a subscriber. He ended up being one of my founders and with the new ability to change that I was able to ban him from my streams and also remove the founder's badge from him. I'm not a big creator but no matter what size you are.. you should never have to deal with that in your own space.
I AGONIZED over banning a viewer (I'm generally at like 10 viewers with 1-3 active chatters). This person was on EVERY stream chatting the entire time. But they kept making jokes and comments that made my uncomfortable. I felt like having an active chatter was a huge asset so I let this person stay for WAY to long. LET THE BANS FLY!
Some chatters ruin the experience for the other viewers so in the end it doesn’t matter if they’re giving you an extra view because that person could ultimately hold you back from getting even more viewers. You have to be able to read the room and decide what type of community you want to cultivate!
I had a similar experience! They didn't break any rules but made me super uncomfortable. I was told later by another viewer that they stopped chatting bc they didn't want to interact with this viewer. I didn't ban them, and fortunately they didn't come back, but I will in the future!
You made this video at just the right time for me, I started streaming a month ago and hit affiliate two-ish weeks ago. For the first time I had a chatter come in the other day whining about how bad I was playing, saying "lol imagine dying, couldnt be me", or that I should bring certain perks, and constantly begging to 1v1 me (on dbd??) or join my games. I've never had to ask someone to stop yet so I considered silently banning them because honestly it ruined the whole stream for me, I was actually starting to internally panic and I was doing even worse in game because I was thinking too hard about it. When I finally worked up the courage to gently be like "H-hey can you please stop..." They just say "Ok" and CONTINUE TO DO IT lmaooo. Thank you for the advice, I'll def be using it in the future I love streaming so much I never want to stop
Can confirm as a small, small streamer, even if you barely have any viewers you will feel so much better banning someone who makes you uncomfortable. I had a consistent chatter that randomly started being really weird talking about being violent, or their sex life...which like idk why you feel the need to tell me this stuff lol EVERY TIME they would join my chat the rest of my consistent chatters would immediately stop talking...and then they would ask why I have X amount of viewers but nobody is talking... (gee I wonder why)🤦♀I banned them and feel so much better. Like yes I want more chatters but man I cant be entertaining when someone makes me feel as awkward as this person did. I'd rather talk to literally nobody 😂
Another thing I feel is positive about banning people that are not behaving right is reinforcing the feeling of safety for the viewers. Some viewers need time to open up and be active in chat, and so having someone that makes them feel uncomfortable is a real detrament to your chat. While openly banning them and saying why you ban them can have the opposite effect of bringing out those more shy viewers to start chatting
I think it depends on the situation. Sometimes openly banning someone sets an example for the other viewers and shows them that you will not tolerate that kind of behavior.
@@tinox412 But at the same time, they know what lines not to cross. As long as you're firm, fair, and clear about what you want and don't want in your chat, it will all work out in the end. You have every right to fear if they have a dictator style rule where it feels like you're walking on eggshells just for writing something down.
Absolutely the truth. Ive had weird people come into chat and ruin the vibe and ruin it for the lurkers. That 1 viewer that makes things weird isn't worth keeping around, and the others that are in your chat may leave because of it
I thought I had this mindset down pretty well, but watching made me realise just how lenient I’ve been at times. Thank you so much for opening my eyes and explaining exactly why having a bad chat is so clearly worse than a small chat
First of all, I have learned so much from your videos, and I want to say thank you for all the amazing content that has helped me over the past 18 moths as a total newb stepping into streaming. Secondly, I appreciate you sharing your take on this important topic. I am all about good vibes and treating people with kindness and respect. But I've made the mistake of letting some regulars/supporters get away with these "not quite over the line" behaviors that are so frustrating to me. I'm going to watch this once more to make sure it all sinks in, and then start cleaning house! Namaste
Sometimes it’s difficult to decide when chatters are coming close to crossing the like and when they have actually crossed it. Good luck in your Twitch journey!
This made me think more about timing out/banning a certain person. That one have always been on "the edge" of going overboard, and never had "a reason" to timeout/ban that one. But good to know that if I feel they bring the mood down, that it is okay.
Thanks for this reminder. I need to be a lot harsher. I’ve had a bunch of unwanted scenarios because of letting people get away with too much. Thank you for giving me the resolve to put my foot down.
This is such an important part of being a streamer, and is definitely something I needed to do a few times to grow as well. This is such an important step that everybody needs to hear.
I am a tiny tiny streamer and fully agree with this. Had someone pop up the other day they said 4 things where not a fit and dropped the hammer on them and booted them out. I am streaming for fun and want to enjoy it not worry about someone dumb causing issues
I'm a music production streamer, and I've banned a few people trying to self-promo, by coming to my chat solely to ask "hey I was wondering if you could you check out my music". While I'm clearly mid-stream... And clearly working on something... I used to try and be polite and say "if you're that desperate for me to listen to it, just send it via SoundCloud or something", but yeah nah I just flat out say "no" now. I don't want to ruin my vibe/flow mid-stream by stopping to check out someone's dot mp3 on SoundCloud and nor do I want to open the floodgates and get spammed with requests for that if word got around that that's something I did...
I am a trans woman streaming on Latin American Facebook Gaming and the amount of hate I get everyday is nuts. At first I would be very tolerant and I was miserable. Now I permaban a bunch of people daily and things are so much better for me.
Another amazing video 👏 Thank you for teaching me about streaming, obs settings, how to use overlays and everything i need to know about Twitch. Your videos are so helpful 👏😊
I honestly wish I'd watched this video sooner. Over the past few days I've had to do two things. The first is tell someone that they were being rude and I didn't approve, to which they responded I had no sense of humour and that they were leaving. I actually encouraged them to leave and they did. This was the first time I've really handled anything like this and I felt so good about it - I really wish I'd started doing this a year ago when I first started streaming. But the second thing I did was create a private personal Discord because I've had people come into my DMs and expect me to be constantly available and respond instantly. There was one instance where someone asked if they could chat with me, to which I responded, if I'm ever in the Discord server's voice chat, they're welcome to join in and talk. They came into my DMs anyway and started asking tons of questions that I didn't feel comfortable answering You've produced a brilliant video here with tons of really useful advice and I have to say, I totally agree with the idea of banning viewers when needed, regardless of viewer count. I get about 8 viewers on average which isn't much but 1 wrong person can absolutely ruin that and I'd rather have 7 legends than 8 people where 1 person is consistently ruining the vibe
Yeah I needed to hear this. I'm way too hesitant to moderate chatters. While I was streaming my first Sekiro playthrough, I had someone who, while they seemed friendly enough, kept commenting spoilers. I did ask them to stop, but they claimed they didn't consider what they were saying to be spoilers, and kept doing it. It led me to using the "no spoilers" tag from then on, but that didn't make a difference. I did get mad eventually, telling him I just don't to hear it, but I really should have timed him out at least, and much earlier as well.
I watched your "Stream To Nobody" video and your refreshingly honest about improving and honing your skills to be better at interacting with the audience. I am just starting out and I am struggling with finding my voice sort of speak. Your tip about recording yourself to see what you can improve on is so simple yet brilliant. I have been just winging it and doing it wrong. It usually takes me a day to edit my videos and that part is improving. BTW I am a new subscriber now and I am going to be watching more. Thanks for waking me up
I will have to say this Vidoe is 100% true. I no longer tolerate crap thats creepy, and over all edgy as hell. Even user names, I've dealt with a doxxer for long time now and my security is high as hell. New ppl coming don't like it but oh well it's set up that way for MY community SAFETY and MY SAFETY. Till ik there gone gone they can bugger off. Thank you again EJ for everything that you do. You have helped me with more than just my Twitch Channel and content creation. You have helped with my own mental health and health by stepping back and looking at everything in a new way to say "I have a life outside of my channel. You can't take care of your community and your family and your self if you don't take care of your self at all."
I've been creating content for a while and this is all fabulous advice! I tell folks a lot of the same things when their comment sections on tiktok and insta turn toxic. A creator's platform is their house, you wouldn't let someone walk into your home and start making you uncomfortable right? Thanks for the great video!
I once got a DM from a first time viewer on twitch where they basically said “hey I unfollowed you cause your community is cringe” so that was I believe the first time I banned someone. If my tiny community was not for them then that’s ok, but you don’t need to DM me weird stuff ab it. Closed DMs after that, highly recommended👍
This came out at the perfect time. I had a pretty big supporter in my chat from day one just not vibing lately. He was always kind of annoying but now he's just obnoxious. Making chat with new viewers awkward and just making me uncomfortable. You're right. I need to draw a line.
Banning is a powerful tool it should only be used when they are a breaking TOS or be breaking your committee rules keep in mind that banning someone does so just banning people just the band them should never be an option
something i need more information on is a "Parasocial relationship" considering its quite a new term and if its a bad idea to connect with your community in that way, Why?
I had someone enter my chat and immediately say like "Aww, yes, time to troll!" and I instantly banned them and their unban request was something like "Hey, I was just joking!" and I was just like "If you don't want people to ban you, don't open like that. There are plenty of other streamers you can enjoy." done and done. Never be afraid to ban.
Thank you. I'm shocked how lenient most creators are. Rule with an iron fist. That will instill trust in your followers and fans, and help set the tone for the kind of stream/community you want.
a big part of community devolopment imo is nuturing them with honesty. if you dont want a specific demographic juust inform them nicely and why thats the case yall might think its naive, im just very honest and my life works out because of it
This is incredibly helpful, and I feel like people don't talk about this enough. I have a few kids in my stream, and for the most part, they behave and are nice to have around, but there's one that makes a lot of cringey jokes and posts a lot of weird stuff. It's a bit funny - while I was in the middle of watching this, they posted something super gross in the Discord. I finally felt comfortable enough to delete it and tell them to stop. Got a bit of push-back, but I'm glad it's not there anymore.
Even "friends" its okay to ban if they ruin your stream or the experience for you. I see this happen alot with small streamers. They make this toxic community then i look at the sub count and its maybe 2 or 5 at most subs. Then half the time those ppl dont come back cause the chat has just ruined the whole stream. This video is helpful to not let that happen. You cant be afraid to ban, the more welcoming a chat / stream is the more likely someone will chat. And if these ppl arent even subbed, following or active viewers then just think, do i really want this in my stream? Twitch is hard enough as it is
I recently got affiliate requirements reached and much more like getting 20 average veiwers returning veiwers and almost 500 followers however I don't think I'm big enough for all the things that come with it so I'm not going to claim it untill I'm sure I'm a engaging person that people like to watch.
I have agonized over banning people a few times (I've even given people second and third chances), but when I have banned them, the streams are so much better... so from now on, will be following this advice. I also agree very much with a "vibe ban"
I actually turned banning into an event in my stream ~ as someone who streams League of Legends, I'll see enemy team or allies who flame or harass me. I still link my stream after the game and I tell my chat "wait for it...." and inevitably the toxic players pop in and of course, be toxic - pop! Instaban. There's almost something cathartic about it and my chat gets a laugh of it as well, it's nice to have control over that situation. You can't ban them in league but you can absolutely ban them from your twitch!
I just started streaming and invited a few friends from my day job to watch. One of them instantly annoyed me and was breaking rules. I didn't ban them because we work together and figured it would create issues in person. After watching this, I will surely ban if they do it again.
My mod sometimes bans people faster than I can even react - especially if I'm in the middle of a lobby. I literally made a little jingle that would automatically play every time my mod bans someone so I can thank him for keeping on top of things lol So far my chatters REALLY love the jingle too, so thats a bonus 😂
Holy cow this video is a much watch 👏🏻👏🏻 I spent my first couple of months streaming filled with anxiety due to certain chatters who made me feel uncomfortable and unsafe before a mod had said exactly what you did!! Banning shouldn’t be a scary thing 👏🏻👏🏻👏🏻 #JusticeforPokimane 👀
I had this one viewer. Seemed normal, showed up very often, was very active. I thought it was all good. Trusted her enough so I made her a mod and that's when things went south. She really abused her mod powers. I messaged her saying I think she was going a bit overboard. She didn't stop, really made everyone else uncomfortable (and when I only have 3 or 4 active chatters losing those really hurts) so I stripped her of mod. She hasn't returned since. I know that's really not the same as banning but still. Since she's been gone everyone else has felt a lot more comfortable talking
Hi Eljay! Thanks for all the informative videos you put out! every night i always find myself at 12 at night watching stream scheme and taking notes and truly taking in what you say. i am a console streamer currently and i feel as if my way to be creative and really engage my viewers is hindered with no way to use overlays, lower quality streams etc. a video on this would really allow streamers like me with less options to choose from really start to see the light at the end of the tunnel. thanks!
Btw all 3 were being super toxic in my discord, I had to go back on a previous save of my Minecraft SMP due to griefers, all 3 of them started to freak out at me. I said to them “bye bye I don’t need people like you on my twitch, never watch me again” lolllll
From the title I thought the video was going to be something like "Active chatters ruin your twitch channel, you need to have none of those to grow." I came in prepared to disregard and be upset about the video's contents. Instead you provided a great video with a 100% valid point that I was already practicing, but now will probably feel a bit better in implementing. Thank you for another good video, sorry for misreading the intent from the title.
these are so true. but take for example if ur the viewer and u follow the rules and one of ur fav streamers ban you out of the blue for a reason you dont know and doesnt tell you why. Ofc its their channel but aswell not letting the person understand what they do wrong is wrong ofc aswell. you have to be clear on ur rules and make them clear for others.
Yeah I was just banned from someone's stream and they didnt give me a reason so I went on my alt account to ask what I did and they banned me there too :(
yes i feel tons of ppl nowadays are very sensitive and ban for no reason at all . but more kudos for you for at least trying forget bout those loser bannners@@yourgutzsmell7326
i have watched quite a bit of your videos and they are very helpful. i am a small streamer on twitch myself and i will remember all these tips for the future thank you so much!
Thank you for bringing this up- I feel like some of my friends could use this advice *cough* namely me *cough* It's also nice to see you mentioning warnings, being autistic I have a hard time identifying boundaries even when they seem obvious to others and this often discourages me from chatting in a lot of streams (especially after a streamer chose to talk bad behind my back for months rather than telling me when I crossed a line). Knowing that I'd be told straightforwardly if I did something wrong actually enables me to chat.
Small streamer here, I did ban a few peoples, most of them being view botting promotion bots, but 2 of them where regulars, including one that was a sub. It is hard, but very necessary in order to make your viewers feel safe in your chat.
Thanks for this! I had a viewer like a month ago that started sending paragraphs and paragraphs about his depression and suicidal thoughts and it got reaaally really uncomfortable and I didn't do anything because I felt bad and didn't want to be rude. This continued until I banned him and it made me enjoy streaming again and my 5 avg viewers too ❤️
I agree banning someone who steps over certain lines and be toxic in your community can upset not just the streamer but the community itself so you need to lay down the law on the toxic person and if they continue then you escalate to timing them out or banning them because they make everything uncomfortable.
Viewers have the right to speak their minds You as the streamer have the right to decide if you like what they said or not, it's your stream Thanks for reminding me that
Thank you for this. As a small streamer, I have a regular viewer that’s made me uncomfortable for quite some time now, even though they haven’t technically broken any of my rules. This makes me feel more confident in banning him.
Personally I believe that's the wrong way round.. I'm grateful to have chatters there and if someone's being weird the chat usually sorts them out.. if not, turn it into content
I started banning anyone under 18 back in January, when a lot of immature people were chatting on my streams...growth-wise, I'm frankly worse off than I was back then, since most Pokemon viewers are kids, but I'd rather have just one viewer if it's someone I can actually have serious conversations with.
I kind of agree with this. I just remember getting banned by a mod for telling the streamer he hadn't changed away from the just chatting screen and getting banned. I appealed explaining the situation and the mod that banned me was the one that replied and basically told me "no, you just don't like being called out..." like... what?
this is why everyone is not mod material.. its also why i refuse to be in some streams because their choice of mods are lets just say subpar... but some streamers as well.. they get this sense of I have the power.. and ban for the dumbest things.
Fantastic advice. When I hear the protest "but I only have a few viewers! I can't afford to ban one!" I am reminded of a nugget of wisdom I learned in tabletop RPG circles. "It is better to play in no game, than to play in a bad game." Perhaps it is not true for everyone, but in general in life I would think it would be better to not do a thing at all than do the thing, but have three crap-flinging howler monkeys making the experience of doing the thing absolutely wretched. Quiet chat is better than a chat full of assholes. Don't let your chat be full of what you consider to be assholes. Why would you want to hang out with assholes? There are plenty of not-assholes out there that'll come along if you make your stream a pleasant place to be.
One thing I always wonder for smaller channels. Does having a couple insanely chatty people in your chat ruin the experience for everyone else. Even if these people are helpful and mean well I always feel like new viewers will be put off by it.
I'm small and have a few word vomit-ers and I find that even if it's just one chatty person, that person can bring up topics that spark conversation from someone else. I think the problem is when it gets too personal or specific. If my irl friend pops in and wants to legit catch up, that's not good, but if one of my regulars is just sitting in chat bullying me or talking about an interesting topic it doesn't discourage people from chatting. Just my experience.
Eljay, I like your mustache. It's not objectively good, but I think you look good in it, It brings your face together nicely :) Appreciate your videos and look forward to more content!
I cannot agree more as a small streamer. I never have an issue banning someone when warnings are not effective or they are just outright saying things I don't want in my chat.
if people don't fit the community you want to foster, then ban them instantly and let them know why after you did it. It helps set the tone and expectations of what you expect from the randoms, and how they should interact with you and other in chat. If they can't handle that, then good they won't be a person you want around.
Very good video. It is hard to ban someone that is a little questionable. I just ignore them. This is part of the well I need more viewers even if they are toxic. You need to timeout or ban if a chatter makes you or your chat feel uncomfortable. You want every viewer to be a good viewer, this way you can have a good and growing community. Thanks for the great video.
I'm a new Twitch streamer... I wanna start streaming more but I have a friend who follows me... That's a good thing but he kinda judges me so I wanna know how to block him from my streams so he thinks I quit streaming... 😥
This is without a doubt some solid, sound advice. Not what everyone wants to hear, of course not, but realistic and good for the overall health of yourself and your channel? Absolutely! I'll be implementing these when I get back to streaming! Thanks ElJay!
Hey Eljay! I was wondering how do you find moderators? If people know in real life aren’t a option how do you go about finding people you can trust? Thanks:))
I can try to answer this one. Are there people who come regularly into your streams and your chat? Do they seem like enthusiastic and trustworthy people? Do you feel like they’re the sort of people who won’t be too hard or soft on troublemakers? Do they have your ‘vibe’? If so, consider asking them to mod for you. Remember you can withdraw mod status from them at any time if it doesn’t work out.
Hey , Just wanted to thank you for helping me starting 2 stream . It's really just the pure beginning . I've been trying to follow some tips but it's super awkward still especcially watching myself back. Talking with no one to bounce of is the hardest part . i can't seme to stand the sound of my own voice when watching back also and i find it really cringe XP. I'm a shy person around new people and want to chalenge myself in this way to be able to be more open towards new people. Once i'm comfortable with people i'm really extrovert as a person . i'ma try planning some talking points in following streams but still talking to 0 viewers still feels off. I'm saving up to buy a camera and a capture card so i can stream ps5 via PC so i can tune everthing better. Just another thx for the tips . And if u have any advice on how to get over the awkwardness of talking to yourself basicly pls share XP Alltough i guess that comes with expierience.
Well, not really? If someone posts racial slurs or hatred, you don’t need to warn them. And things that aren’t bans are timeouts, those are the warnings.
I know this video is a year old but thank you so much. I have this issue ongoing right now, I have autism and I feel it makes it harder for me to realize that people are being inappropriate or are crossing a boundary, I really think I need more mods or something especially now that I’m affiliate.
I know of at least 3 people that were daily viewers in my chat who later said something out of line and I told them theres plenty of streams you can go and say things like that but this isnt one of them, and I guess they went and found some of those streams, because I havent seen them since. Even at less than 10 average viewers I believe in setting up the right vibes for my streams
Also important: be smart about choosing mods. And have a clear idea of what you expect of them and what gets warned, timed out, and banned. Have open and respectful communication with them, on and off stream. Be your own mod for as long as possible. I didn't have a mod until I was over 500 followers and a streamer friend offered to be my mod. I've seen terrible chats that I won't even chat in where the mods are the worst offenders in the toxic community
I was looking for this comment exactly. Thats 100% right. Ive seen and been in "communities" where everyone is basically a mod and those are the worst of them all. Anyone and everyone can say anything and for new chatters will someone join that? Hell no
EARLY GANG! Do you ever worry about banning viewers? Let me know in the comments! 👑Check out Eljayem Live Right now: bit.ly/eljayemtwitch OR👑 Subscribe to the channel for more -----> bit.ly/JoinTheStreamScheme
🕘Timestamps:
0:00 Why You Might Be Miserable While Going Live!
1:14 How To Get High-Quality Animated Stream Overlays
1:55 How Your Chat Reflects A Streamer!
3:10 Where Should You Draw The Line?
4:58 Who Should You Timeout, and Ban?
6:00 Why Small Streamers NEED To Close DM's!
7:26 How To Warn Chatters Before Timing Them Out!
10:13 Why Banning Is Reversable!
10:30 The One Thing EVERY Streamer Needs To Learn!
11:03 How Small Streamers Lose Viewers By NOT Banning!
Im sorry but its like these vids must be cap cause I have been doing all the steps and I used to be very good had an averge of ten and then had to take a mental break and now its like when I try to get out there no one comes through soooooo
but isn't the purpose of the stream chat to actually CHAT ??? u shud ban only the annoying not all chatters
Thanks for this video!! I was being harassed in my chat by a person I use to work with and who was also a subscriber. He ended up being one of my founders and with the new ability to change that I was able to ban him from my streams and also remove the founder's badge from him. I'm not a big creator but no matter what size you are.. you should never have to deal with that in your own space.
Sorry you had to deal with that! Glad it all worked out :)
I AGONIZED over banning a viewer (I'm generally at like 10 viewers with 1-3 active chatters). This person was on EVERY stream chatting the entire time. But they kept making jokes and comments that made my uncomfortable. I felt like having an active chatter was a huge asset so I let this person stay for WAY to long.
LET THE BANS FLY!
Did the same thing. They broke way too many chat rules but were my only chatter. Just banned them today. Maybe I'll finally start growing lol
100% this
Some chatters ruin the experience for the other viewers so in the end it doesn’t matter if they’re giving you an extra view because that person could ultimately hold you back from getting even more viewers. You have to be able to read the room and decide what type of community you want to cultivate!
I had a similar experience! They didn't break any rules but made me super uncomfortable. I was told later by another viewer that they stopped chatting bc they didn't want to interact with this viewer. I didn't ban them, and fortunately they didn't come back, but I will in the future!
but isn't the purpose of the stream chat to actually CHAT ??? u shud ban only the annoying not all chatters
You made this video at just the right time for me, I started streaming a month ago and hit affiliate two-ish weeks ago. For the first time I had a chatter come in the other day whining about how bad I was playing, saying "lol imagine dying, couldnt be me", or that I should bring certain perks, and constantly begging to 1v1 me (on dbd??) or join my games. I've never had to ask someone to stop yet so I considered silently banning them because honestly it ruined the whole stream for me, I was actually starting to internally panic and I was doing even worse in game because I was thinking too hard about it. When I finally worked up the courage to gently be like "H-hey can you please stop..." They just say "Ok" and CONTINUE TO DO IT lmaooo. Thank you for the advice, I'll def be using it in the future I love streaming so much I never want to stop
If someone asks for a 1vs1 in DbD is an automatic ban hahaha
Can confirm as a small, small streamer, even if you barely have any viewers you will feel so much better banning someone who makes you uncomfortable. I had a consistent chatter that randomly started being really weird talking about being violent, or their sex life...which like idk why you feel the need to tell me this stuff lol EVERY TIME they would join my chat the rest of my consistent chatters would immediately stop talking...and then they would ask why I have X amount of viewers but nobody is talking... (gee I wonder why)🤦♀I banned them and feel so much better. Like yes I want more chatters but man I cant be entertaining when someone makes me feel as awkward as this person did. I'd rather talk to literally nobody 😂
Ewww people like that are so weird lol. They have no self awareness.
Dude I needed this video so bad, I couldn't find ANYONE else talking about this, until you came along. Thank you, THANK YOU
Another thing I feel is positive about banning people that are not behaving right is reinforcing the feeling of safety for the viewers. Some viewers need time to open up and be active in chat, and so having someone that makes them feel uncomfortable is a real detrament to your chat. While openly banning them and saying why you ban them can have the opposite effect of bringing out those more shy viewers to start chatting
I think it depends on the situation. Sometimes openly banning someone sets an example for the other viewers and shows them that you will not tolerate that kind of behavior.
@@tinox412 But at the same time, they know what lines not to cross. As long as you're firm, fair, and clear about what you want and don't want in your chat, it will all work out in the end. You have every right to fear if they have a dictator style rule where it feels like you're walking on eggshells just for writing something down.
Absolutely the truth. Ive had weird people come into chat and ruin the vibe and ruin it for the lurkers. That 1 viewer that makes things weird isn't worth keeping around, and the others that are in your chat may leave because of it
I thought I had this mindset down pretty well, but watching made me realise just how lenient I’ve been at times. Thank you so much for opening my eyes and explaining exactly why having a bad chat is so clearly worse than a small chat
First of all, I have learned so much from your videos, and I want to say thank you for all the amazing content that has helped me over the past 18 moths as a total newb stepping into streaming. Secondly, I appreciate you sharing your take on this important topic. I am all about good vibes and treating people with kindness and respect. But I've made the mistake of letting some regulars/supporters get away with these "not quite over the line" behaviors that are so frustrating to me. I'm going to watch this once more to make sure it all sinks in, and then start cleaning house!
Namaste
Sometimes it’s difficult to decide when chatters are coming close to crossing the like and when they have actually crossed it. Good luck in your Twitch journey!
This made me think more about timing out/banning a certain person. That one have always been on "the edge" of going overboard, and never had "a reason" to timeout/ban that one. But good to know that if I feel they bring the mood down, that it is okay.
If they ruin the experience for you just do what feels right
Chat reflects the streamer...looks at chat... just me watching... hey your 100% correct 😂😂😂😂😭😭😭
Thanks for this reminder. I need to be a lot harsher. I’ve had a bunch of unwanted scenarios because of letting people get away with too much. Thank you for giving me the resolve to put my foot down.
This is such an important part of being a streamer, and is definitely something I needed to do a few times to grow as well. This is such an important step that everybody needs to hear.
I am a tiny tiny streamer and fully agree with this. Had someone pop up the other day they said 4 things where not a fit and dropped the hammer on them and booted them out. I am streaming for fun and want to enjoy it not worry about someone dumb causing issues
I'm a music production streamer, and I've banned a few people trying to self-promo, by coming to my chat solely to ask "hey I was wondering if you could you check out my music". While I'm clearly mid-stream... And clearly working on something... I used to try and be polite and say "if you're that desperate for me to listen to it, just send it via SoundCloud or something", but yeah nah I just flat out say "no" now. I don't want to ruin my vibe/flow mid-stream by stopping to check out someone's dot mp3 on SoundCloud and nor do I want to open the floodgates and get spammed with requests for that if word got around that that's something I did...
I have a small audiance, but they are all super awesome. I feel lucky for that.
I am a trans woman streaming on Latin American Facebook Gaming and the amount of hate I get everyday is nuts. At first I would be very tolerant and I was miserable. Now I permaban a bunch of people daily and things are so much better for me.
Haces bien. No hay que tolerar a los trolls y fóbicos
I needed this and I'm glad I clicked on it! Thanks Eljayem!
Another amazing video 👏 Thank you for teaching me about streaming, obs settings, how to use overlays and everything i need to know about Twitch. Your videos are so helpful 👏😊
Thank you for the video! Great advice! I was wondering have you made a video going over ways to drive the direction of a channel's "moderation"?
I honestly wish I'd watched this video sooner.
Over the past few days I've had to do two things. The first is tell someone that they were being rude and I didn't approve, to which they responded I had no sense of humour and that they were leaving. I actually encouraged them to leave and they did. This was the first time I've really handled anything like this and I felt so good about it - I really wish I'd started doing this a year ago when I first started streaming. But the second thing I did was create a private personal Discord because I've had people come into my DMs and expect me to be constantly available and respond instantly. There was one instance where someone asked if they could chat with me, to which I responded, if I'm ever in the Discord server's voice chat, they're welcome to join in and talk. They came into my DMs anyway and started asking tons of questions that I didn't feel comfortable answering
You've produced a brilliant video here with tons of really useful advice and I have to say, I totally agree with the idea of banning viewers when needed, regardless of viewer count. I get about 8 viewers on average which isn't much but 1 wrong person can absolutely ruin that and I'd rather have 7 legends than 8 people where 1 person is consistently ruining the vibe
I need people to talk to ban them. Love these videos, The grind is real
Yeah I needed to hear this. I'm way too hesitant to moderate chatters. While I was streaming my first Sekiro playthrough, I had someone who, while they seemed friendly enough, kept commenting spoilers. I did ask them to stop, but they claimed they didn't consider what they were saying to be spoilers, and kept doing it. It led me to using the "no spoilers" tag from then on, but that didn't make a difference. I did get mad eventually, telling him I just don't to hear it, but I really should have timed him out at least, and much earlier as well.
this definitely gave me a big confidence boost to put my foot down during streams. really didn't even think about this stuff, thanks eljay !!
I watched your "Stream To Nobody" video and your refreshingly honest about improving and honing your skills to be better at interacting with the audience. I am just starting out and I am struggling with finding my voice sort of speak. Your tip about recording yourself to see what you can improve on is so simple yet brilliant. I have been just winging it and doing it wrong. It usually takes me a day to edit my videos and that part is improving. BTW I am a new subscriber now and I am going to be watching more. Thanks for waking me up
I will have to say this Vidoe is 100% true. I no longer tolerate crap thats creepy, and over all edgy as hell. Even user names, I've dealt with a doxxer for long time now and my security is high as hell. New ppl coming don't like it but oh well it's set up that way for MY community SAFETY and MY SAFETY. Till ik there gone gone they can bugger off.
Thank you again EJ for everything that you do. You have helped me with more than just my Twitch Channel and content creation. You have helped with my own mental health and health by stepping back and looking at everything in a new way to say "I have a life outside of my channel. You can't take care of your community and your family and your self if you don't take care of your self at all."
I've been creating content for a while and this is all fabulous advice! I tell folks a lot of the same things when their comment sections on tiktok and insta turn toxic. A creator's platform is their house, you wouldn't let someone walk into your home and start making you uncomfortable right? Thanks for the great video!
I once got a DM from a first time viewer on twitch where they basically said “hey I unfollowed you cause your community is cringe” so that was I believe the first time I banned someone. If my tiny community was not for them then that’s ok, but you don’t need to DM me weird stuff ab it. Closed DMs after that, highly recommended👍
This came out at the perfect time. I had a pretty big supporter in my chat from day one just not vibing lately. He was always kind of annoying but now he's just obnoxious. Making chat with new viewers awkward and just making me uncomfortable. You're right. I need to draw a line.
Banning is a powerful tool it should only be used when they are a breaking TOS or be breaking your committee rules keep in mind that banning someone does so just banning people just the band them should never be an option
Except he's telling people to ban for no reason or for petty reasons. Which shouldn't even be allowed in the first place.
something i need more information on is a "Parasocial relationship" considering its quite a new term and if its a bad idea to connect with your community in that way, Why?
I had someone enter my chat and immediately say like "Aww, yes, time to troll!" and I instantly banned them and their unban request was something like "Hey, I was just joking!" and I was just like "If you don't want people to ban you, don't open like that. There are plenty of other streamers you can enjoy." done and done. Never be afraid to ban.
Thank you. I'm shocked how lenient most creators are. Rule with an iron fist. That will instill trust in your followers and fans, and help set the tone for the kind of stream/community you want.
Oh! Hi David! Nice to see you here haha. :D
@@Gekkodox Oh hi!
a big part of community devolopment imo is nuturing them with honesty.
if you dont want a specific demographic juust inform them nicely and why thats the case
yall might think its naive, im just very honest and my life works out because of it
I drop the ban super often on trolls and people who say bad things for the stream, and I don't even mention them just silent ban.
This is incredibly helpful, and I feel like people don't talk about this enough. I have a few kids in my stream, and for the most part, they behave and are nice to have around, but there's one that makes a lot of cringey jokes and posts a lot of weird stuff. It's a bit funny - while I was in the middle of watching this, they posted something super gross in the Discord. I finally felt comfortable enough to delete it and tell them to stop. Got a bit of push-back, but I'm glad it's not there anymore.
Thank you. I really needed this.
These are real issues.
Thanks for addressing this mate.
Even "friends" its okay to ban if they ruin your stream or the experience for you. I see this happen alot with small streamers. They make this toxic community then i look at the sub count and its maybe 2 or 5 at most subs. Then half the time those ppl dont come back cause the chat has just ruined the whole stream. This video is helpful to not let that happen. You cant be afraid to ban, the more welcoming a chat / stream is the more likely someone will chat. And if these ppl arent even subbed, following or active viewers then just think, do i really want this in my stream? Twitch is hard enough as it is
I recently got affiliate requirements reached and much more like getting 20 average veiwers returning veiwers and almost 500 followers however I don't think I'm big enough for all the things that come with it so I'm not going to claim it untill I'm sure I'm a engaging person that people like to watch.
Your videos have helped me so much bro!
Happy to help!
@@StreamScheme Helping implies that you give good advice, which you never do.
I have agonized over banning people a few times (I've even given people second and third chances), but when I have banned them, the streams are so much better... so from now on, will be following this advice. I also agree very much with a "vibe ban"
I actually turned banning into an event in my stream ~ as someone who streams League of Legends, I'll see enemy team or allies who flame or harass me. I still link my stream after the game and I tell my chat "wait for it...." and inevitably the toxic players pop in and of course, be toxic - pop! Instaban. There's almost something cathartic about it and my chat gets a laugh of it as well, it's nice to have control over that situation. You can't ban them in league but you can absolutely ban them from your twitch!
I just started streaming and invited a few friends from my day job to watch. One of them instantly annoyed me and was breaking rules. I didn't ban them because we work together and figured it would create issues in person. After watching this, I will surely ban if they do it again.
I got banned for no reason on one streamer and I was permabanned and the last thing I said was goodnight I’m going to bed
My mod sometimes bans people faster than I can even react - especially if I'm in the middle of a lobby. I literally made a little jingle that would automatically play every time my mod bans someone so I can thank him for keeping on top of things lol
So far my chatters REALLY love the jingle too, so thats a bonus 😂
I admire how you talk about the things that need to be talked about. A truly unique video! I will definitely use this info in the future.
Holy cow this video is a much watch 👏🏻👏🏻
I spent my first couple of months streaming filled with anxiety due to certain chatters who made me feel uncomfortable and unsafe before a mod had said exactly what you did!! Banning shouldn’t be a scary thing 👏🏻👏🏻👏🏻
#JusticeforPokimane 👀
Never hesitate to lay down the law with toxic chatters!
@@tinox412 YOU SAID SOMETHING I DON'T LIKE! BAN FOREVER!
You give terrible advice.
@@jamierose9095 is that what I said though? You need to work on your reading skills buddy.
I had this one viewer. Seemed normal, showed up very often, was very active. I thought it was all good. Trusted her enough so I made her a mod and that's when things went south. She really abused her mod powers. I messaged her saying I think she was going a bit overboard. She didn't stop, really made everyone else uncomfortable (and when I only have 3 or 4 active chatters losing those really hurts) so I stripped her of mod. She hasn't returned since. I know that's really not the same as banning but still. Since she's been gone everyone else has felt a lot more comfortable talking
I was so afraid to ban people, I even did not ban people I knew I should have. This advice is very helpful 👍
Hi Eljay! Thanks for all the informative videos you put out! every night i always find myself at 12 at night watching stream scheme and taking notes and truly taking in what you say. i am a console streamer currently and i feel as if my way to be creative and really engage my viewers is hindered with no way to use overlays, lower quality streams etc. a video on this would really allow streamers like me with less options to choose from really start to see the light at the end of the tunnel. thanks!
Started streaming about a month ago, had to already ban 3 people 💀
Btw all 3 were being super toxic in my discord, I had to go back on a previous save of my Minecraft SMP due to griefers, all 3 of them started to freak out at me. I said to them “bye bye I don’t need people like you on my twitch, never watch me again” lolllll
From the title I thought the video was going to be something like "Active chatters ruin your twitch channel, you need to have none of those to grow." I came in prepared to disregard and be upset about the video's contents. Instead you provided a great video with a 100% valid point that I was already practicing, but now will probably feel a bit better in implementing. Thank you for another good video, sorry for misreading the intent from the title.
Is that Danny Devito hiding in a plant
That’s my dad, Manny Mavito
Very interesting video. Appreciate the content as always
these are so true. but take for example if ur the viewer and u follow the rules and one of ur fav streamers ban you out of the blue for a reason you dont know and doesnt tell you why. Ofc its their channel but aswell not letting the person understand what they do wrong is wrong ofc aswell. you have to be clear on ur rules and make them clear for others.
Yeah I was just banned from someone's stream and they didnt give me a reason so I went on my alt account to ask what I did and they banned me there too :(
yes i feel tons of ppl nowadays are very sensitive and ban for no reason at all . but more kudos for you for at least trying forget bout those loser bannners@@yourgutzsmell7326
i have watched quite a bit of your videos and they are very helpful. i am a small streamer on twitch myself and i will remember all these tips for the future thank you so much!
Glad I could help!
That red shaky part was hard to watch 😨 had to turn my phone away during that portion
Thank you for bringing this up- I feel like some of my friends could use this advice *cough* namely me *cough*
It's also nice to see you mentioning warnings, being autistic I have a hard time identifying boundaries even when they seem obvious to others and this often discourages me from chatting in a lot of streams (especially after a streamer chose to talk bad behind my back for months rather than telling me when I crossed a line). Knowing that I'd be told straightforwardly if I did something wrong actually enables me to chat.
hi ive tried everythng you have said and still have not hit AFFILATE and ive been streaming for 2 years
Because his advice is bad, and it's for the express reason of killing your stream. Why would he want to encourage competition?
Funny I ban people all days, because if I see a troll in another streamers chat I ban him too. Preventive banning, I call it 😂
Good video, but not super applicable when you have 0 chatters😂 hopefully ill be able to put this into practice eventually
Small streamer here, I did ban a few peoples, most of them being view botting promotion bots, but 2 of them where regulars, including one that was a sub.
It is hard, but very necessary in order to make your viewers feel safe in your chat.
Thanks for the video! It covered a lot of much needed info
Thanks for this! I had a viewer like a month ago that started sending paragraphs and paragraphs about his depression and suicidal thoughts and it got reaaally really uncomfortable and I didn't do anything because I felt bad and didn't want to be rude. This continued until I banned him and it made me enjoy streaming again and my 5 avg viewers too ❤️
I agree banning someone who steps over certain lines and be toxic in your community can upset not just the streamer but the community itself so you need to lay down the law on the toxic person and if they continue then you escalate to timing them out or banning them because they make everything uncomfortable.
Viewers have the right to speak their minds
You as the streamer have the right to decide if you like what they said or not, it's your stream
Thanks for reminding me that
Yep! Your community represents you as a streamer. It’s almost like your streamer reputation. So you should make sure the community isn’t toxic!
Thank you for this. As a small streamer, I have a regular viewer that’s made me uncomfortable for quite some time now, even though they haven’t technically broken any of my rules. This makes me feel more confident in banning him.
Personally I believe that's the wrong way round.. I'm grateful to have chatters there and if someone's being weird the chat usually sorts them out.. if not, turn it into content
I started banning anyone under 18 back in January, when a lot of immature people were chatting on my streams...growth-wise, I'm frankly worse off than I was back then, since most Pokemon viewers are kids, but I'd rather have just one viewer if it's someone I can actually have serious conversations with.
I kind of agree with this. I just remember getting banned by a mod for telling the streamer he hadn't changed away from the just chatting screen and getting banned. I appealed explaining the situation and the mod that banned me was the one that replied and basically told me "no, you just don't like being called out..." like... what?
this is why everyone is not mod material.. its also why i refuse to be in some streams because their choice of mods are lets just say subpar... but some streamers as well.. they get this sense of I have the power.. and ban for the dumbest things.
My community has timeout wars using the channel points ;)
really good points. a lesson that every streamer needs to learn preferably sooner than later. people like that can drag you down A LOT.
Thanks for the content! It's super helpful for me as a new affiliate. I've been unsure about when and who to ban.
Fantastic advice. When I hear the protest "but I only have a few viewers! I can't afford to ban one!" I am reminded of a nugget of wisdom I learned in tabletop RPG circles. "It is better to play in no game, than to play in a bad game." Perhaps it is not true for everyone, but in general in life I would think it would be better to not do a thing at all than do the thing, but have three crap-flinging howler monkeys making the experience of doing the thing absolutely wretched. Quiet chat is better than a chat full of assholes. Don't let your chat be full of what you consider to be assholes. Why would you want to hang out with assholes? There are plenty of not-assholes out there that'll come along if you make your stream a pleasant place to be.
great advice, i follow almost exactly this same routine. Great video I even picked up some tips from this good for any broadcaster
One thing I always wonder for smaller channels. Does having a couple insanely chatty people in your chat ruin the experience for everyone else. Even if these people are helpful and mean well I always feel like new viewers will be put off by it.
I'm small and have a few word vomit-ers and I find that even if it's just one chatty person, that person can bring up topics that spark conversation from someone else. I think the problem is when it gets too personal or specific. If my irl friend pops in and wants to legit catch up, that's not good, but if one of my regulars is just sitting in chat bullying me or talking about an interesting topic it doesn't discourage people from chatting. Just my experience.
Eljay, I like your mustache. It's not objectively good, but I think you look good in it, It brings your face together nicely :) Appreciate your videos and look forward to more content!
Surprised my paprika eggs havent caused u to ban me yet to be honest LOL
One day soon! damn you and your eggs!
I cannot agree more as a small streamer. I never have an issue banning someone when warnings are not effective or they are just outright saying things I don't want in my chat.
slowly helping my dreams bro, always appreciated and I'll take it to heart
if people don't fit the community you want to foster, then ban them instantly and let them know why after you did it. It helps set the tone and expectations of what you expect from the randoms, and how they should interact with you and other in chat. If they can't handle that, then good they won't be a person you want around.
I use mobile for banning but a while a go they removed the ability the ban on mobile so i can't even ban
Very good video. It is hard to ban someone that is a little questionable. I just ignore them. This is part of the well I need more viewers even if they are toxic. You need to timeout or ban if a chatter makes you or your chat feel uncomfortable. You want every viewer to be a good viewer, this way you can have a good and growing community. Thanks for the great video.
Tyvm, i already banned pokimane on my chat, don't want her to be toxic on my chat
Why I didn't think of this earlier?
I'm a new Twitch streamer... I wanna start streaming more but I have a friend who follows me... That's a good thing but he kinda judges me so I wanna know how to block him from my streams so he thinks I quit streaming... 😥
This is without a doubt some solid, sound advice. Not what everyone wants to hear, of course not, but realistic and good for the overall health of yourself and your channel? Absolutely! I'll be implementing these when I get back to streaming! Thanks ElJay!
Hey Eljay! I was wondering how do you find moderators? If people know in real life aren’t a option how do you go about finding people you can trust?
Thanks:))
I can try to answer this one. Are there people who come regularly into your streams and your chat? Do they seem like enthusiastic and trustworthy people? Do you feel like they’re the sort of people who won’t be too hard or soft on troublemakers? Do they have your ‘vibe’?
If so, consider asking them to mod for you. Remember you can withdraw mod status from them at any time if it doesn’t work out.
Totally I agree. I don't hesitate to ban bad behavior in chat. I don't mind losing viewers or chatters, I think quality is better than quantity.
Hey ,
Just wanted to thank you for helping me starting 2 stream .
It's really just the pure beginning .
I've been trying to follow some tips but it's super awkward still especcially watching myself back.
Talking with no one to bounce of is the hardest part . i can't seme to stand the sound of my own voice when watching back also and i find it really cringe XP.
I'm a shy person around new people and want to chalenge myself in this way to be able to be more open towards new people.
Once i'm comfortable with people i'm really extrovert as a person .
i'ma try planning some talking points in following streams but still talking to 0 viewers still feels off.
I'm saving up to buy a camera and a capture card so i can stream ps5 via PC so i can tune everthing better.
Just another thx for the tips .
And if u have any advice on how to get over the awkwardness of talking to yourself basicly pls share XP
Alltough i guess that comes with expierience.
0:52 yeah but you should give them 3 warnings first
Well, not really?
If someone posts racial slurs or hatred, you don’t need to warn them.
And things that aren’t bans are timeouts, those are the warnings.
If I get a chatter one day I'll remember this advice, lulz.
I know this video is a year old but thank you so much. I have this issue ongoing right now, I have autism and I feel it makes it harder for me to realize that people are being inappropriate or are crossing a boundary, I really think I need more mods or something especially now that I’m affiliate.
So you're gonna be a trigger happy banner? Great, I will never come to your stream.
@@jamierose9095 cool beans bruthur
@@jamierose9095 I have no obligation to allow someone to be a dickhead in my chat and I will keep my space ✨positive✨
I only get miserable when i get 5 viewers but nobody writes anything at all despite me speaking pretty much all the time
I know of at least 3 people that were daily viewers in my chat who later said something out of line and I told them theres plenty of streams you can go and say things like that but this isnt one of them, and I guess they went and found some of those streams, because I havent seen them since. Even at less than 10 average viewers I believe in setting up the right vibes for my streams
Awesome video 👍 stream scheme I was banned from a twitch game chat and I don't know what I did wrong it just happened
To anyone who saw comnts about torrenting it, I would strongly advise against doing that. Pirating a DAW can be a huge fine. Not
Also important: be smart about choosing mods. And have a clear idea of what you expect of them and what gets warned, timed out, and banned. Have open and respectful communication with them, on and off stream. Be your own mod for as long as possible. I didn't have a mod until I was over 500 followers and a streamer friend offered to be my mod. I've seen terrible chats that I won't even chat in where the mods are the worst offenders in the toxic community
I was looking for this comment exactly. Thats 100% right. Ive seen and been in "communities" where everyone is basically a mod and those are the worst of them all. Anyone and everyone can say anything and for new chatters will someone join that? Hell no
Not banning someone got me banned for 7 days…