I have flown American transatlantic and found the crew to be very average! They usually look scruffy and just don’t really seem to want to be there, I know American carriers have the seniority piece and I’m not sure that’s the right approach. When compared to European, Asian and Middle Eastern carriers US Airlines seem to really lag behind on customer service and presentation.Great trip report and thanks for sharing.
Thanks for watching and your support! I agree. AA does many things right outside of the actual flight experience. Hard to see it changing. But hope springs eternal.
Great question. Not sure too many people overrate American these days. They do many things really well: Flagship Lounges and the ability to book flights and cancel for a full flight credit (excluding Basic Economy fares) if the price changes (or you need to cancel) is industry-leading, imho. Thanks so much.
I have flown American transatlantic and found the crew to be very average! They usually look scruffy and just don’t really seem to want to be there, I know American carriers have the seniority piece and I’m not sure that’s the right approach. When compared to European, Asian and Middle Eastern carriers US Airlines seem to really lag behind on customer service and presentation.Great trip report and thanks for sharing.
Thanks for watching and your support! I agree. AA does many things right outside of the actual flight experience. Hard to see it changing. But hope springs eternal.
Is American underrated or overrated?
Great question. Not sure too many people overrate American these days. They do many things really well: Flagship Lounges and the ability to book flights and cancel for a full flight credit (excluding Basic Economy fares) if the price changes (or you need to cancel) is industry-leading, imho. Thanks so much.
@@FirstTravelService Thanks for the detailed reply!
@@richy_Darksome Anytime! Thanks again.
@@FirstTravelService Looking forward to seeing more amazing travel videos!
Who monitors the performance of the flight attendants in flight?