The Josh Cahill Situation - Why Cabin Crew Got Fired?
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- เผยแพร่เมื่อ 28 ธ.ค. 2023
- In this video I'll talk in lenght about the reasons why cabin crew got redundant, as well as the cabin crew environment onboard. Do flight reports do benefit airlines? Hope you enjoy it.
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In and among this sadness and betrayal may I wish every person who works as Cabin Crew all over this world a very Happy New Year. My heart goes out to everyone concerned.
I always feel sad when anyone from an airlines loses their job. It’s an unappreciated job and I feel flight attendants put up with a lot more pressure than passengers realize.
They would still have their employment had Mr Cahill not reviewed the QR flight in such a negative, unwarranted way.
@@jslasher1 It's not Cahill's fault. Apparently ex-employees have exposed what that airline is like. People should have the right to know the truth. We need more people like Mr Cahill.
Meh, not true, the airlines are right in wanting to ensure the best service ever!!!
@@wendytsui0 Not true, we need less people like him, he is a spoiled af brat!!!
@@jslasher1 Exactly, he always acts so entitled...
The biggest issue is that people(probably even the airline operations upper management) don't understand how difficult cabin crew work is. Everyone can only see things from their perspective. So when passengers paid good money, they want all the service. Airlines have to make money so they fly with minimum crew. I think the crew is usually caught in the middle.
So the only solution is for passengers to be thoughtful and nice. For example in over a thousand flights I've never pushed the call button or gone to the galley. Crew dont need one more passenger taking up their time and energy.
Just think about it... how hard it is to be a passenger on a 13 hour flight. Now imagine working on that flight instead of just sitting in recline the whole time. Everyone just be nice and we will all get better service.
And cahill is spoilt, and no that's not true, you can go to the galley, the crew actually enjoy it, and you can press the call button, it is your right as a paying passenger to request and receive PROPER WORLD-CLASS CUSTOMER SERVICE with a genuine smile no matter the circumstances. Then, if you choose to limit yourself on a plane that is your choice but I will most certainly not be doing that and will avail guilty of the services and amenities provided to me without guilt and unapologetically! It's not about being entitled, but we ARE literally entitled to that service and we have rights to that. Also, QR doesn't fly with minimum crew. Your comment is so wrong, inaccurate, and full of imperfections. Cabin crew work is not difficult if you know what you're getting into. Shame and very sad tho to see people think this way!!!
@@milantehrandubai Spot on. Employed by TW and witnessed firsthand how their cabin crew performed, which in my opinion was always top-notch.
I like that you're so insightful in the way you discuss topics. Happy new year!
Josh is a type of person who just exist to complain at everything. You see almost all of his flight reviews nowadays he doesn't find peace, it's not the airline's problem but him.
If you know...even Emirates Airlines bans lots of people (weekly, I guess) the airline is not afraid of that. So if JC was banned from QR then it's a good riddance, but at the same time it also cost the job of the crew which was caused by him.
Josh is all about Josh himself, his standards are... I don't know 🤷🏻♂️ maybe Ultragalactic Standard? 🥴
IKR, yet he does no travel on the good airlines. He deliberately reviews the worst planes of any airline
JC is part German.... Any further explanations?!
@@theaccountant666 well as someone who is formerly working as a ground crew for an airline, I can say Germans were some of rudest pax we had, not all of them but there really are some 🥹👌🏻✌🏻
The bottomline is: Qatar treats it's employees very badly and there is no way around that fact. They should be exposed again and again. And they have to rehire those they used as human shield. They should have stayed behind their staff in a situation like this. Instead of throwing them under the bus.
Cabin Crew don’t have rights in Qatar. I feel sorry for those crew. I hope they are ok. Qatar should stand behind their crew and learn from the review.
That's not even true in the slightest bit. There is nothing wrong with a company wanting to ensurea good level of service onboard their aircraft and flights... and josh cahill is evil and contributed to all this, by proving this useless loss of jobs and continuously trying to discredit Qatar Airways! Shameful tbh, smh...
@@Kylieleon Um, no, they do have rights and know full well what they're getting into, lady.
Those saying here that cabin crew at Qatar have rights and are treated well: Perhaps..... watch Alexander George's last video: Qatar has a new CEO; he is relaxing the rules. And the staff is jumping with joy.
This kind of TH-camrs are like journalists till nineties......
All this was Qatar airlines firing the cabin crew to make Josh feel bad so he could take down the video. So mate stop tricking people into making Josh seem like a bad guy
A lot of gaslighting on display here. Team JC... bravoooo!
Reality is, nobody really knows why the crew got fired. If you like, go on speculating.
They got fired, that is fact. Their extented family takes a hit.
Also sth we know is, JC lives off drama, clickbait, selling merch, Patron etc... and has moved on.
This video here is very scincere, looking at things with a nuanced view.
@@theaccountant666buddy Nice to see some Alexander George fans bravoooo
@@nicciheath8051sorry mate, just somebody that is not after a tribal identity and sees things for what they are.
Jkjk
Nobody can make Cahill look bad worse than he does himself.
You mention the condition of the restrooms can really be aligned to the demographic of the passengers - absolutely right, Everyone knows which peoples are very clean and respectful with regards to how you use and leave a restroom, even a public one.................................and then we all know who are totally NOT like that, they know who they are.
Personally, I made a choice where I will work as a flight attendant, at Etihad. Etihad is the best airline to work for. Here in Etihad all the flight attendants are very friendly. And the company is like a family ✈
Actually i sée that etihad iş thé best in thé middle east
More than Qatar ans Emirates cause this company knows how to treat the employees
No, Qatar and Emirates are the best!
As a flight attendant for more than a year now, this is really unfortunate for the crew 🥺 they don’t know how difficult our job is.. tbh there were times when I cried in our lavatory just to calm down myself, when I was in a situation such as disrespectful customer.. 😢
fact 1: the quality of service was not up to the mark on that flight
fact 2: the ban on Josh was unjust and unfair
fact 3: the loss of jobs of the crew was similarly unjust and unfair
fact 3: from a cabin crew perspective it should be all the same if a plane is filled up with youtube reviewers or ordinary people
fact 4*
But yes, I do almost entirely agree with you!!!
The ban on Cahill was fully justified by QR.
Im just happy that after 12 years in airlines, I found my path in corporate aviation where the passengers are paying way much more than first class passengers and they ask way lesser.. and they give good tips ❤️
I think there are a few things that we have to take into consideration here, this is not the first time Qatar Airways have done something negative towards their airline. Only in the recent months, I can recollect them firing a cabin crew whom the police accuse of prostitution because he wore makeup in his own private time, and there were stories of passengers being mistreated. I personally do not believe that firing crew members is the right way to approach this as it only creates a hostile work environment for the rest of the crew who will be either very aggressive when they spot a camera or overly compensate on their work load. As for people reviewing airlines, I think that is a great opportunity for airlines to see how their operations are doing through the lens of a regular passenger, this is great feedback that an employee or someone senior in the airline would not be able to see since their presence would most likely be known, a smart airline would use that opportunity to train and educate their workforce, make new/modify SOP if necessary to put their airline in the best possible position whether that is to compete with others or be a pride of their nation. It is unfortunate that Qatar chooses to be the hostile one and personally I wouldn't fly them after seeing all the negative feedback, even the best airline in the world would be able to learn something new and become even better, but their pride and ignorance would be the downfall.
Rightly said👍🏾
JC is not really known for diplomacy either. So they found each other and JC got the boot.
I hope we see less influencer types on planes. I do not want to be on any film or photo. Blurring will not cut it for me.
Cabin crew take a lot of disrespect from passengers. They are only humans and their job is very difficult especially when your in the air. Passengers need to respect them and they will respect you back. Especially on the long haul flights where children are screaming and there's loads of disgruntled passengers they have to put up with for hours on end. Thankyou to all the cabin crew for your dedication.
Well i think Josh is 100% correct. We flew from South Africa to Doha 2022. That flight was ok. But back was a nightmare. Very little food. Snacks stop in front of us and we never receive any. Service was BAD BAD. When you asked for something to drink it looks like they was asleep and dont do anything. No i will use Etihat next time.. and my husband bag was badly damaged. The ignore all emails.
Flight Attendants are an extension of the Company Customer Service whenever that person is in their uniform. They're expected to represent themselves as welcoming, engaging and 100% attentive toward the Customer. There are 100s of people like Josh Cahill, some far more powerful with respect to rating or reviewing airlines, restaurants, etc. I love when people review airlines about their service, especially how expensive air travel is. Customers look to people like Josh for reviews so that people can avoid bad air travel service.
I don’t think there’s a way to avoid bad service, coz you can get good service with an airline outbound, and then have a completely dismissive crew on the next. However, it good to know 👍🏾.
But no airline should fire their crew or bribe anyone, that’s a criminal offence. Or maybe some think they’re above people n think they can buy people? It’s just ridiculous how things can get this way.
Those who look to Mr Cahill for flight reviews are probably in need of a brain transplant.
I’ve just unsubscribed from Josh Cahill’s channel. I was an early subscriber of his. Never again. Josh Cahill is out of control.
Insightful analysis...
Josh hopefully you watched this next time think about how you review your experience and how it can impact. Just one bad experience don't sum up the true experience. Alex I completely agree with you and how you explained the situation about passengers and the route.
What a load of crap. I can’t tell you how many times I encountered situations where cabin crew don’t even greet or just blatantly ignore your call.. even as a business class passenger. I never made a fuss about it but it doesn’t mean cabin crew are angels and we should all mourn them for being fired for unprofessional behaviour. I even had a cabin crew drop a seatbelt extension on my back without an apology ON Qatar airways. Not to mention the pee on the floor and then gas lighting you saying it’s water. If you’re an a**hole, too bad, karma is a b*tch. Imagine being a cabin crew and lacking basic manners. It just means you’re an overall horrible person because you can’t even manage the most basic functions of your job.
ChatGPT
"Watching this video left me with mixed feelings. It's disheartening to think that the cabin crew faced termination for not meeting standards at Qatar Airlines. Everyone makes mistakes, and true leadership involves turning those moments into opportunities for positive change.
It seems like there might be a fear-based leadership style at play, where constructive feedback is not embraced for improvement but rather met with punitive actions. In any organization, fostering an environment where feedback is valued and used to make positive changes is crucial for growth.
Leadership is about listening, learning, and growing together. I hope Qatar Airlines takes this as a chance to reevaluate their approach, opting for a more open and collaborative model. Building a supportive environment that encourages continuous improvement can lead to a stronger and more positive brand image in the long run."
Lol - chatgpt robotic response, meaning that you can't even formulate your own thoughts?! Hah - absolutely pathetic...
Josh Cahill should look at himself in the mirror -- before it cracks, that is. This self-centred individual, with the funny accent, has little, if any, concern for those who work in the aviation industry. QR was correct in banning him, hopefully, for life.
Oh, the mirror is Josh's best friend. He's very much in love with himself. And he wants everyone in the world to worship the ground he walks on in his sad attempt to become "famous".
@@madtownbbbear More like "infamous" as far as I am concerned.
anyway you want an opinion, for me pertaining to john Cahill and employees , Mr Cahill must consider that s a flag carrier of Quatar and they would suffer financial losses, if he is symphatehic to employees he can get them a lawyer to settle their differences
Keep this in mind Alex. Josh Cahill is not nice. I commented on a video of his where he commented the Flight Attendants were too old at a particular airline, the man has no concept of peoples right to work. He wants visually enjoyable cabin crew. He commented to me to mind my own business. What happened to Josh Cahill is Karma. His bad Karma.
I told him you post, you invite comments. But Josh is living in his own Karma
So JC is ageist too... For a 36yo that behaves like a teenager, very rich.
For someone complaining about being banned he bans people on his pages too that's why majority of his comments are in support of his statement.
JC did a video on sexual harassment in Vistara quite a while ago in which he seemed to care. I sent him a private message, but he never replied. Ever noticed his face dropping when he shuts down his recording, from a smiling face to a very cold one? He does it all the time...
Do you remember which video that was or which airline?
He did the same on his latest video with one of my comments... I was just pointing out my opinion on the video, and he replied in the manner of a 10 year old narcissist... However now I know so much more about him, his typical ways, also his very misleading ways... Did you know, on his LinkedIn, he has The University of Melbourne - Bachelor of Arts under Education. Maybe he started it, but he certainly never finished it, because no one under the name of Cahill or Wendholt graduated between 2012 - 2015. He also spent a maximum time of 3 years in Australia, so I'm wondering where his tragic, sporadic Australian accent comes from. He claims to be a Journalist (sorry, but I appreciate real journalism, which is NOT vlogging), but what I've seen every step of the way (failed Shanghai Walk, failed tertiary studies, failed Couch Surfing Ambassador, failed World Hitchhikers, failed 2nd channel on TH-cam...) he just tries each avenue to try to get 'famous'. And then he's trying to tell me how to behave...
Oh, his earliest videos on TH-cam are definitely paid for. He was a brand ambassador for Hainan Airlines and during that time (whilst overstaying his Chinese Visa) created at least 2 'behind the scenes' reviews of Hainan Airlines (the trip was clearly paid for by the company) and when he was asked how he had access to the cockpit or the crew area, he commented (mislead) by simply saying "I asked them, and they said Sure!"
Ahhhhhh, I can't believe you any more Aljoscha!
Josh Cahill is an uppity clown with an air of self importance. Nearly All his reviews are border line negative, his motives are questionable.
I agree. I just some parts of his videos. And its clear how is his behavior. Its sad people make God and rich everybody in internet. Have a box with some steps for win attention and garantee fan. In my country there are too much like him. 😢😢
I will never fly Qatar after its behaviour in this matter! Josh Cahill's initial review would not have made me choose not to fly with them but the airline's actions since then has. Its management clearly needs to be changed as it acts like its the 18th Century.
I just watched a great review of Qatar from a girl from Brazil that lives in NY. She showed us a lot of her two flights from Singapore to NY. I still wish to have the opportunity to fly with Qatar. You have to be greatful to be able to fly in first place. And to fly with Etihad too.
the most entitled employees of any industry come from the airlines .... all the laws protect them and they take advantage of that and push their rudeness to the limit. I'm not expecting any type of special treatment even though I used got pay for premium seats (I stopped paying for premium cabins .... the seats are great but the service is crap). My expectations are: a seat and general politeness .... THAT is impossible today
You must be from the US and referring to US airlines, cuz you seem to have a general lack of knowledge 😄 this is a middle eastern airline buddy
@@AlexanderGeorge ... yup ! for the exception of middle eastern ... my first Turkish flight (at that time THY) was in 1993 from Amsterdam to Istanbul ... and they have come a long way ... all the middle eastern airlines have .... and for the possible exceptions like Qantas or Singapore ... the majority are not that pleasant
I flew on a guitar flight from Doha to Dallas, and I could not get that crew member to smile for anything LOL she was not rude or anything, I just figured she had a lot to do, was dealing with difficult passengers, or she wasn't feeling well.
Had a supervisor, from QR, audited the flight, and observed the same formations, would the crew have been fired? So isn’t it that this is the pretext for not liking a bad review which was posted? Wasn’t this a shirt/haul flight and should it not have been cleaned properly by ground staff, prior to departure? Could it really have gotten that bad, that quickly, and for an unreasonable amount of time have passed, without crew checking the condition? How easy is it for Management to bring this crew in to the office and “accommodate” how they were wrong, require that they send the email to Josh (it slightly reminds me of the “confession” that Otto Warmbier provided, before the government of North Korea, in English he never would have used), in an airline with no union, contracts they can be easily terminated? Residency visas are rubber stamped in, and can as easily be pulled back, as they are not citizens and have little if any true rights. Let us observe how the government blocked the video within Qatar. Is this truly a separate entity or does this represent a means by which the company’s separate standing is smoke and mirrors and decrees can also be rubber stamped into order when things don’t got heir way. Let us also remen that Qatar airspace was not used by the rest of the Gulf carriers for quite sometime and vice-versa; Qatar has been known to be extremist, in some of their policies.
True I agree with you 100% Alex smile is very important work on my previous jobs we were working as team but when it comes to customers they were all rejected by customers because of not smiling
For cabin crew let new board members forgive those cabin crew and give them a chance to work again on board and I believe it won't happen again
For josh has to follow rules and regulation of the each country especially when it comes to middle east they don't just post and josh has to come out also and explain the period of time that those dirts on cabin where they during entering inside the flight or landing ,serving period when let him come out and explain and apologize for the seek of those cabin crew members and company brand at large.
Thank you for videos happy blessed new year to you Alexander George .🎉
I think the airline is understaffing the flights and nobody can provide good service when overworked. Also, a culture of fear amongst employees is terrible. The company should support its workers. If they need more training, give them more training.
Finally, I think there should be posted rules on the doors of bathrooms as many guests have uncivilized behaviours and need some type of instructions before the flight. Perhaps with the airline ticket! NO staff member should have to clean body secretions, wipe up wet sinks of guests. Dispensers with antibacterial wipes are readily available and the client should clean up after use. When on a 15 hour flight….it is terrible the passengers feel absolutely no ownership/responsibility to keep the aircraft clean. It’s a public health issue. The airline is to blame for not creating a different culture in educating the passenger. (Also, should be teaching the clients to shower, wear fresh clothing and not remove shoes during the flight).
It's not sad he got banned. I would hate to have him onboard any flight of mine. He is experienced at criticizing.
He did worse to Sri Lankan Airlines after previously glorifying them. I'm still wondering why they haven't banned him. Bloody freeloader he is.
And what's wrong with criticizing? Criticism leads to IMPROVEMENT.
he criticizes and critiques when necessary@@umbertlambert2113
Yup. It's like a youtuber coming to your place of work and suddenly pretending to be experts and telling what is right and wrong with your job and filming it for content.
@umbertlambert2113 WRONG. 1) Yelp reviewers don't get paid for reviews. 2) It happening "all the time" doesn't make it right. 3) I wasn't talking to you. BYE 👋🏻
All crew are victims of pax taking a shower in the toilet😹
How many destinations caters by Etihad?
The point that gets missed here is that Josh reviewed the flight against a benchmark Qatar themselves have set for their service standard. That standard fell short, of course the airline should be called out on this. The fact that Qatar went after the crew just goes to show how dysfunctional the organization is. The responsibility for what happened to the crew lies squarely at the doorstep of Qatar Airways.
Can’t argue with that!
Agree but there's a difference between a standard falling short and handled internally versus a standard falling short and filmed and put up on display for thousands of viewers of a youtuber and creating a hashtag to draw more attention.
@@mdml0 That's the whole idea with any product or service review, ie, to hold the company accountable for their claims. Publicity keeps both companies and governments honest.
@fairdragon79 True, but who reviews these reviewers? What standards or oversight do content creators have to ensure they create a fair and balanced review and aren't self-serving their own interests?
@@mdml0 Obviously they are motivated by their own track record and reputation. If their reviews turn out to be motivated by factors that are not transparent they will quickly lose credibility and by extension views and their source of income. This goes for big as well as small actors. A good example is Skytrax which has lost any and all credibility they may have once had. It's also fairly common knowledge which TH-camrs are out there doing paid for, or heavily sponsored reviews. And it's obvious Qatar knows that Josh is generally seen as a credible reviewer judging by the lengths they went to in their attempt to have the review censored.
Full support you guys 💪💪😄💯 IDOL ❤️❤️❤️💪💪😄💯😮🎉🎉🎉
I think it’s poor that you blame Josh Cahill here, he makes no apologies for keeping airlines honest and up to standard. The only people that should be blamed for being terminated is the management of Qatar Airlines. There is video evidence that the cabin was not at the standard we expect of the airline, for an airline that prides itself on being “the best” you would think they would hold a high standard for themselves. The fact they banned him rather than taking on the feedback that they can learn and grow from shows once again the poor management of Qatar airlines.
Agreed 👍
I disagree. Only about banned josh, I think its great banned him. Why not? But I think need qatar airways recognize problems.
Josh should first work as a cabin crew for at least 5-10 years.
Then, he can start doing reviews. You can't just jump in the airplane filmimg around then posting it and having jobs loss just for your YT content.
Josh will be the reason why video-recording on aircraft will be BANNED!
That would not be the worst thing to have. Things worked well before the mad dash of the influencer types.
I hate when I see them on planes. Always drama when they are on board... ALWAYS.. Any cabin.
Ban them all!
I concur.
@@theaccountant666
Some passengers are just rude and selfish. The crew could review rude passengers “anonymously”. That’s fair.
This the reality cabin crew is just staff number
The sad reality
Hopefully they will find another job inchallah 😢
As a person who works in this industry, I can confirm that's was Josh own experience and viewpoint
Every single passenger has their own viewpoint from the flight
We all known Qatar crews working under a lot of pressure from everyone and company (CEO)
Absolutely they are professional
Josh have to be more cefull with kind of airline like qatar
I would like to josh stay ban from qatar air ways
So what do you want Josh to do? Keep praising Qatar Airlines only?
I worked in the hotel industry and sometimes the personnel can face similar situations. Qatar Airways management could have used the feedback, free of charge, in a more constructive and professional way, if it is true that the airline strives for excellence. Josh is not too demanding or arrogant, on the contrary, he has both competence and experience and should be taken very seriously, as most airlines do already
I've also worked in the hotel industry. What experience does the guy have in the industry? A professional passenger? Just like in a hotel you want your guests to speak directly to front desk if there is any issue or concern but instead of doing that they film it and put it on youtube for thousands of people to see with a SHOCKING headline.
@@mdml0 LOL, if there was no issue, no need for a video.
regarding bribe that will says by john cahill he can report to law enforcer and get a lawyer
Bottomline is this: Qatar management blamed the crew and blamed Josh for a failing that was clearly theirs. They took no responsibility. Qatar should be avoided.
The problem is not Josh Cahill but Qatar as an employer feeling this was their only choice to deal with that situation... Instead they should invest more in their employees and implement improvement culture and safe working environment.
I personally think its 50/50, Josh does this a lot and highlights the negatives in airlines.
👀What??? This is insane...
I used to subscribe to Cahill. I don’t know much about his review of Qatar. But I remember his flight on El Al - someone knew that he’s a blogger, and they gave him extra special treatment. He loved it. Then he flew El Al again, and nobody knew who he was. So he got routine service, nothing special. He didn’t like that AT ALL! He wants to be treated like a VIP.
I feel sorry for the crew who lost their job. There is nothing like self employment in this stupid world, getting hired and working for others always sucks.
That’s the saddest part
Agree entirely. When I was a boy my father told me to work for yourself if possible, it has many problems but overall much more satisfying. That was in a time before these globalist monsters were just starting their take over of the World.
Josh did these people a massive favour getting them out of this tyrannical organisation
All corporations are more or less tyrannical nowadays, but flying for a living arguably enables a nicer lifestyle than most jobs, and most people need to work anyway. Now these people will have a very hard time finding a job in the airline or service industry again, so their dismissal is disproportionate in this case, particularly since nobody really seems to know on what grounds they were fired personally. They deserved to have the peace of mind to keep their jobs in any case. So no, JC didn't do anyone a favor.
Very nice explanatory video..however Josh Cahill is correct on most of his observances
It's not all the company and crew's fault. The passenger has bad days too where he finds everything to be bad, even the good things.
Your right it’s bad if you’re working for a arrogant airline as a gold member from Qatar the crew is in general good but the ground service and customer service is really bad solving complaints from business class customers so Qatar is doing lately a bad job hps
Too many ‘vloggers’ complaining about small things
unsatisfied services to john cahill
I just bumped into this story ,and went to check Mr Cahill's videos... So all I could see is spoiled brat trying to point out the worst he could see on the flight . I would ask the same question as the PR of airline asked:"What is your motive?" He accomplished to leave people jobless ,and maybe he'll get more money for so many views on his channel ,but the things that he is claiming he "stands for" are not the motive. Maybe he really wanted to show us that QR aren't as good as they are ranked - and that we have better options to fly with??? Whatever ,the video was not about their reputation,but mainly about lazy crew ,bad food options... etc. He said that this is his job ?! What college or high school you have to finish to go around the world and ruin other people's lives?
Been watching many TH-cam vlogger and i feel not only QR should ban him, many other airlines should do the same to him. His expectations are way over the moon. Always full of negativity and creating controversy previously at MH and SQ.
However you cannot deny the truth. No matter what.
What the airline did was wrong first and foremost.
And if having freedom of speech is wrong, then I’d like to see what your next experience with QR or any other airline for that matter will be.
There’s also been extremely bad work conditions at SQ, this was highlighted in a documentary a few years back. Not sure if this has changed however.
MH? I have flown them, and tbh I did a local
Flight between KUL-PEN return, and I dk, the crew outbound were ok, just seem non plussed. The crew on return.. far better👍🏾.
Every airline has its ups and downs, but I’m sorry to say that even from a professional standpoint, QR are atrocious.
**edit- this was based on how treatment of female staff, Channel 4 documentary from 4yrs ago on SQ**
@GA-ik6pi freedom of speech is very subjective today. Josh seems to be more of freedom to whine. In that case, you shouldn't be flying with any of these airlines. Don't complain when those airlines who advocate freedom of speech go on strike, which is always the case, and your travel gets disrupted. You should convey to Josh for affecting someone else rice bowl. Giving constructive feedback and being a toxic negative karen are two different things.
JC always seem to review the bad planes nowadays. I watched his other reviews from the past and then compared to the current ones, in recent years all his reviews are complaints and complaints
I like his videos too. But as many of your comments are saying here he has really high standards. That day the crew may have been overworked. Cabin crew get so much abuse! It’s unfair and ridiculously rude. Your job is to keep the cabin secure. Most cabin crew I meet are great! Business class crews are fantastic. I want to fly Etihad soon. Keep up the good work Alexander.
High standards? He complains about every flight! Cavil Cahill, stay at home and keep your entitlement to yourself.
Not Josh need to be learn from this, but the crew. He telling the truth. Do your job accordingly or ready to get fired.
I used to be part of management at Asian regional airlines. Josh Cahill's pointing out about Qatar Airways mistakes is not wrong. Qatar Airways should embrace it and improve their quality of services. Firing the crew is a bit too much. I would introduce better training and retraining programs instead.
Josh Cahill has a huge tendency to knit pick which at times can be very annoying and assaulting to the cabin crews who are trying their best to keep passengers comfortable on their flights. Josh better be careful in the long run!
Do you remember when the Qatar checked female passages private parts to check who is the owner of the lost kid, and how they tried to cover-up that story.
Yes, I remember! It's a shame most people either don't pay attention to alarming signs, or forget about them, or both. Qatar is infamous for being a theocratic dictatorship, but because of its collusion with the West, people ignore it anyway. Just who is surprised by such feudal working conditions? They're well-known in the industry.
In defense of the Qatar cabin crew, I watched the negative video, and it clearly looks to me like JC intended beforehand to create a negative video. When the cabin crew turned their backs upon his arrival, it just looks like when someone is coming towards you pointing a camera in your face, that they simply turned to naturally avoid being on camera. Not everyone appreciates a camera pointed, coming at them. Who knows what else he did to provoke them to turn away as he was filming. As for water on bathroom floor etc, clearly, JC could have messed up the bathroom, staging it to look bad just for his video. I am not cabin crew. I am just commenting on what I viewed. Just saying people like JC will do anything to create controversy and therefore lots of views, and unfortunately he succeeded at that.
Cabin crew iş humain as well
So every humain make mistakes
Cabin crew iş not robot
İ hâte when people got fired for those silly reason
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Qatar behaved like a bully end of. Josh Cahill’s treatment was disgusting. Maybe we should be ban useless keyboard warriors.
Josh did a fair review and if you watch the video it was posted in August I believe. Qatar first bribed him and when that did not work they blackmailed him to take the video down or they would fire the crew. Personally maybe at that stage i would have taken the video down but also understand that it is Josh job and he would loose credibility with his followers if he did. I think this is on Qatar 100%. Also John is very understanding and kind with crew in general and he was reviewing the “best” airline in the world. Hope the new Qatar management gives the crew there jobs back.
THE AVIATION INDUSTRY IS LOOSING ITS GLAMOUR SO IF YOU THINK ITS TOO HARD FOR YOU GO FIND SOMETHING SOFT TO DO.
Qatar's treatment of it crew was reprehensible.Why are you defending the indefensible?Qatar has a well known poor record with its interactions with its passenger base and is losing custom because of it.Intimidation may be ok in the middle east but not ok in real world,not providing clean toilets and cabin maintenance is not the job of the cabin crew.
Does Qatar's cost cutting also apply to airframe maintainable?
I understand that you want to justify the work of a flight attendant. However, you have chosen that work and you know what is expected of you. A passenger is a paying guest, and in the case of Qatar Airways you pay a lot of money for these tickets. Service must always come first. That's what a passenger expects, especially with an airline like Qatar. It is not a budget airline like Ryanair or Easyjet.
Agree in that regard, good point.
No, it’s NOT Josh’ fault they got fired. Qatar Airways ridiculous policies in all aspects are to blame here. Josh or anyone can say whatever they want and that doesn’t have to fall on the people working, in a civilized place or company.
Josh Cahill is arrogant, narcissistic, ego-maniacal, entitled and expect the red carpet rolled out for him and everyone in the world to love him as much as he loves himself. He is very disrespectful towards...everyone except himself. He makes a point of being over dramatic with his complaining with big shocking headlines on his videos. I want him banned from every airline. His videos are useless except for stroking his ego. He has no tact when it comes to criticism. I think he believes that is some sort of big world celebrity...or a wannabe. The camera is focused on his face for an average of 75% of the video's running time. Now, tell me are his videos really about the airline or himself?
I, for one, will not fly Qatar again as a result of this occurrence.
I did not find anything wrong with. After the pandemics, Qatar service has decreased. I was a frequent flyer, till 2013 they had a really good economy class. This time I have flown Emirates and they have by far the best service and customer service in my opinion. If a customer pays for a certain service, he has the right to be offered that service and to point out the bad side. It has nothing to do with government or stuff, its BUSINESS. I expect a five star service, from the “best airline” in the world. If I do not get , I’ll not fly and advice other not to. It happens everywhere. And with all the respect to the crew.
Passengers should take an example from a famous British model who removes her cleaning kit from her designer bag once she takes a seat in the premium cabin and does all the cleaning by herself :-)
I always take wipes and clean my area every time. So sorry for the crew, I found them very helpful 😊😊
Hi Alex, thanks for making this video as it gives me a balanced overview of what happened without me feeding JC's bank balance by viewing his output. I've resisted the JC clickbait and will continue to boycott his channel as I've find his sensationalism quite off putting. Now with this situation it just goes to show how ignorant andnoutnof control he is for putting this infamous video out, putting his own personal greed and profit before those of others livelihoods. He's not stupid, he will be well aware of QR's strict regimes and policies put upon their employees before publishing his content. Of course any of us can argue for or against a culture/regime/belief/law/moral standard but his complete disregard for any of this via his channel had very real consequences which he's ultimately been extremely ignorant about. I'd like to think he has a conscience somewhere and has regrets for his part in their dismissal and with hindsight feels he may have played things differently but the damage that he's caused as a direct result of his video content and wide reaching global audience is already done. Those people affected aren't getting their jobs back even if JC gets his QR ban lifted (which no doubt will happen at some point). It's stil not a very good look from where I sit. The JC brand is forever tarnished as far as I'm concerned. It shows ignorance and disrespect for others. I'm sure my JC boycott will have zero impact to him (so many others watch his content for which he receives payment, not to mention his patreons but from my own perspective, he's crossed a line and lost any credibility he may have thought he had.
The toilet cleanliness in Qatar have declined, even in business class, and in economy is disgusting. That is not acceptable. Whilst some routes are less messy, than others,the airline needs to train and make the crew aware that cleanliness is paramount, which means more cleaning is required.
Maybe heavy fees for who be not polite and make dirty and messy in coletive place. That is better. People are disgusting. In their house probably its like hoarders series. So, impossible a human cabin crew clean and keep clean.
Look, my logic is this based on what I’ve heard. Qatar executives must have watched Cahill’s video, thought that an easy way to make Cahill change his mind about the airline was to fire the cabin crew, almost like an appeasement strategy. It was the easiest weak link for them to cut off given how a lot of the ME countries don’t have unions or extensive labour protection laws like they do in Europe or America.
I had issues with Qatar Airways in the past, quite a bit of inconsistency with their cabin crew even in Business class. I do not think they deserve the No.1 position. After finding out about the corruption in that country, and the tyranny in that airline, no longer do I fly it. Whatever the cabin crew are going through in their private lives, they have to leave that behind when on board. Just like in any other profession. If you're in customer service, you have to give your absolute best. Otherwise, find something else to do. I also feel that airlines are too easy with the recruitment of cabin crew these days. I remember flying in the 80s and 90s when the cabin crew were older, very professional, business-like and you could put your trust in them. No longer do I feel that way. A lot of young women from moderate to low socio-economic backgrounds go into this service thinking it's glamorous and I don't think they understand the complete accountability of that profession. Cabin staff in their early twenties with attitude does not cut it. Whatever the destination might be, professionalism is paramount as all customers deserve the same level of service.
Thank you for saying that, because I think some people have actually missed the bigger picture 👍🏾.
Its not josh fault. . That his work not only qatar airline he vlogging. Of course im a passenger i will know which airline is good and bad review. Its qatar dont accept constructive criticism.
Dang you better be careful Josh or they might force you to be the flight attendant 😂 edit: I actually thought that this was Josh
I am speechless 😂
Cahill is not responsible for this stupid action by Qatar. He made his review and it was a bad experience.... What Qatar should have done is to send the crew on more training and and make sure they do a better job... Qatar is getting a really bad rep out there now... Sad for the crew but its we as passangers who in the end pay for their salary so we expect at least a minimum of service. Hopefully those FA`s get better jobs at another airline
Someone who says Qatar airways is number 1 probably never travelled Singapore airlines… the hospitality the cleanliness are all much better.. probably u guys need to learn how they operate
Josh Cahill should've thought their job
I have to disagree Alex I’m afraid. So basically you’re saying that anyone that has an issue with a flight onboard a carrier, can’t give feedback or constructive criticism?😂 dude come on.
So you’re saying it’s fair to ban a passenger purely for freedom of speech? Is that it? Dude, you work for a competitor in that region, and you think that this is constructive? I’ve seen reviews of EY before that weren’t great! Same could be said about some EK flights onboard the B777 in Business! Or even BA, VS, UA ot AA to name but a few.
I don’t think it’s fair to say it was someone else’s fault those cabin crew members getting fired from their roles. QR blatantly tried to bribe him, didn’t want to discuss the matter, wanted to dismiss it.
The mentality at QR is not a good one. I dk if things have changed, but from experience I know I won’t fly them. I had this very same conversation with a colleague about this, and she shared the same sentiment.
QR didn’t have to fire their crew, this was a very VERY spiteful move by them. And if they can’t handle criticism and improve the way they do things, then that really shows what really is going on.
Like I’ve said before, service starts from the ground up.
There’s no such thing as a 5star airline, you’re not a hotel. If an airline’s service is crap, and crew are not on par, then yea you deserve to have feedback feed back to you so things can be improved 👍🏾.
No airline is immune.
I hope you do realise that you’ve actually contradicted yourself from one of your previous posts.
People are allowed to give feedback, and if you think this doesn’t extend to EY, then you are sadly mistaken.
In comparison to EK, EY are still in EK shadow, even though the hub is different.
I don’t doubt that EY is a good airline, but I would rather you look at this as a whole, rather than just seeing this from perspective of cabin crew.
Mate in general the aviation and travel industry suffered heavily from covid, I lost my job at a previous company because of it, so I know how those people feel too. It was hard for all of us.
I never liked Josh's videos, he is too harsh on people and what's worse is that he expects everything to be perfect in an imperfect world. He's like the only reviewer that keeps on getting into trouble with airlines and to me it speaks more about him than the airlines themselves.
Josh is unethical as they come. Manufacturing drama for views and messing with peoples way of earning a living.
Absolutely agree
Josh Cahill was not supposed to do so he had to think about the circumstances of what he did on the video
Did you watch the video? They were rude.
Hi, I have just stumbled accross your video now, I have watch Josh's video and to be honest Qatar Airways management's actions towards Josh, I was NOT SURPRISED, Typical Qatar Airways reaction when Josh refused their so called "offer" they banned him, also not Surprised, However I think they went too far firing those crew. I knew something would happen upon seeing Josh's review, but I wasn't expecting it to be this drastic. Qatar Airways isn't the first airline Josh had made negative comments about, nor will they ever be the last. The guy is just trying to be honest, what was said in that video, I think QR could have taken it with a grain of salt. They have loads of aircraft's flying, a huge fan base, I don't believe one little negative review would have made a dent in their "Perfect reputation",There's a lot, people don't know about this company, some things may even make people think twice about ever working for them, but I will not divulge any of what I know. What I would say is that I know enough about them now that will make me think twice about ever boarding one of their aircraft's again. I think I will rather fly with their competitors in that case.
Even with that He got enough attention😮
if someone doesn't believe that airline employees are the most self-entitled ..... look at the response left by this content creator to my comment below: That same level of vulgar condescending attitude, reflected in that comment, IS WHAT YOU CAN EXPECT AT THE AIRPORT TODAY ! .... if anybody reads this stuff, take a quick look .... the proof is right there ! I flew Pan Am first class in 1978 as a kid and I still remember it ... THAT WAS AMAZING SERVICE .... today it's full of whining self-entitled employees
Everyone has the right to express their opinion and Josh Cahill is right. I was a flight attendant myself and Josh has a fair review.
Qatar also have the right to ban him 🤷♂️
@@Qatari2007 ban him for?
@@Blueberrycookie7freedom of business. No business has an obligation to interact or to do business with a single individual.
Read it up yourself
@@Qatari2007Learn to deal with fair criticism. Qatar Airlines should ban YOU.
Funny thing is that this exact sentiment was explained by somebody in an article on LoyaltyLobby. That guy (John Acca) got a lot of abuse from others for his rather nuanced view. People even went that accusing him of being a QR person.
Yes, Josh Cahill is an "enterteiner", living off outrage. That is his stick and people fall for this, like reality TV shows.
Josh Cahill is totally to blame. No question. He was heartless and he doesn't care. He thinks he is an authority and took it too far. I hope he sleeps well at night.
I am shocked and cannot believe what you just said in your video, that Josh is (partially) to blame for the fact that these cabin attendants got fired. Yes, he gave Qatar Airways a bad review but he is a customer and Qatar Airways aims to be a 5 star airline, so its right of Josh to hold the airline (NOT the cabin attendants individually) to the highest standards. We are all paying to get the experience and service that these airlines are advertizing, so if the reality falls short of what is being advertized, we are ripped off really. Qatar Airways tickets cost quite a bit more than some low-cost airline, so its only logical to expect more from the Qatar Airways flight experience.
Complaints in general are opportunities for companies to learn, not excuses for the airline to fire their staff. What would airlines prefer, someone who bothers to complain but will travel with the airline again in the future, or someone who simply doesnt care and will not book with that airline anymore?
There could have been so many positive actions Qatar Airways could have taken from Josh's video but they only chose to act to get the video offline and fire the crew. In Joshes video it was also clear that his bad flight experience was not just caused by the cabin crew, for instance he also pointed out that the plane itself was quite old and not up to modern day's standards. A positive reaction of Qatar Airways could have been to post an official reaction to his video, apologizing for his experience, then going on to explain the efforts they are taking to modernize their aircraft and what procedures they have in place to ensure a clean aircraft, for instance. Or invite Josh for a discussion to get his views on how they could improve more, I am sure that, as a very very frequent traveller, he must have lots of ideas on that.
But no.... The airline banned the reporter of bad news and fired the crew. Problem solved..... Really? In the 21st century... And dont come either with the excuse that "working conditions in the middle east are like that" - it's simply not acceptable and needs to change. As a matter of fact, I think that customers should review when they purchase their ticket if they really want to fly with an airline who does not have good working conditions in place.. Is that where you want your money to go?
To give you one example of something positive airlines can do with complaints.... A big annoyance of many travelling people is that there always seem to be crying babies on board... Especially during a night flight, those little devils can really ruin your flight experience. Well, up to now it seems that all airlines just think that this is "part of the package" - or the customers risk, not theirs. But recently I heard of an airline where you can book flights with the assurance that there will be no small children on board. Obviously, this cannot be done for all flights to a certain place, but this gives people the option to choose. Pay a bit more for a non-crying experience? Or go with the regular devils flight. Just want to highlight this as a way to turn a problem into a solution even if it may seem at first glance something that just needs to be accepted.
JC is NOT a reporter. He is a clickbaiter, extracting as much money out of situations as possible.
He carbon footprint is disgusting. Shame on him!
Crew 10 years also worked for EK, I think Josh Cahill takes his « Reviewer job too seriously“ with his fake AUSSIE ACCENT.
How Much did you get paid to make this video?
Regular Adsense revenue 😂
🤑@@AlexanderGeorge
So this is how bad Qatar airlines treats their crew