My CONTROVERSIAL United Business Class Opinion

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  • เผยแพร่เมื่อ 6 มิ.ย. 2024
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    Airline: United Airlines, UA
    Aircraft: Boeing 777-200ER
    Aircraft registration: N786UA
    Flight date: July 19, 2023
    Route: Newark Liberty International Airport - London Heathrow Airport
    Flight numbers: UA934
    Seat: 8A
    Contact for general questions and business inquiries:
    hi@nonstopdan.com
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    Music:
    share.epidemicsound.com/nqD7H
    This video is sponsored by CoPilot.
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    Timestamps:
    00:00 Intro
    01:47 Newark Airport + United Polaris Lounge
    04:52 United 777-200ER Seat Map
    05:54 United 777-200ER Business Class Cabin
    06:26 United 777-200ER Polaris Business Class Seat
    07:40 Departing Newark
    09:50 United Polaris Menu
    10:21 United Polaris Breakfast Meal Service
    11:34 Roasting European Airlines
    12:23 United Polaris Amenity Kit
    12:40 United Polaris Bed
    13:42 United Incredible Entertainment System + Wifi
    14:52 United Snack Bar
    15:09 United 777 Lavatory
    15:26 United Polaris Lunch/Dinner Meal Service
    15:50 Concluding Thoughts
    About United (from Wikipedia):
    United Airlines, Inc. is a major American airline headquartered at the Willis Tower in Chicago, Illinois. United operates a large domestic and international route network spanning cities large and small across the United States and all six inhabited continents. Measured by fleet size and the number of routes, it became the third-largest airline in the world after its merger with Continental Airlines in 2010.
    United has eight hubs, with Chicago-O'Hare being its largest in terms of passengers carried and the number of departures. It is a founding member of the Star Alliance, the world's largest airline alliance with a total of 28 member airlines. Regional service is operated by independent carriers under the brand name United Express.
    About Boeing 777 (from Wikipedia):
    The Boeing 777, commonly referred to as the Triple Seven, is an American long-range wide-body airliner developed and manufactured by Boeing Commercial Airplanes. The 777 is the world's largest twinjet and the most built wide-body airliner. The jetliner was designed to bridge the gap between Boeing's other wide body airplanes, the twin-engined 767 and quad-engined 747, and to replace aging DC-10s and L-1011 trijets. Developed in consultation with eight major airlines, the 777 program was launched in October 1990, with an order from United Airlines. The prototype was rolled out in April 1994, and first flew in June. The 777 entered service with the launch operator United Airlines in June 1995. Longer-range variants were launched in 2000, and first delivered in 2004.
    The Triple Seven can accommodate a ten-abreast seating layout and has a typical 3-class capacity of 301 to 368 passengers, with a range of 5,240 to 8,555 nautical miles [nmi] (9,700 to 15,840 km; 6,030 to 9,840 mi). The jetliner is recognizable for its large-diameter turbofan engines, six wheels on each main landing gear, fully circular fuselage cross-section, and a blade-shaped tail cone. The 777 became the first Boeing airliner to use fly-by-wire controls and to apply a composite structure in the tailplanes.
    This video and its sound are protected by TH-cam copyright, ​and any unapproved use in other videos will be reported.

ความคิดเห็น • 486

  • @NonstopDan
    @NonstopDan  8 หลายเดือนก่อน +15

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    • @swissneutrality9819
      @swissneutrality9819 8 หลายเดือนก่อน +1

      Hey Dan, I was wondering when you will or if you will be posting a SWISS review.

    • @HouseofHalal
      @HouseofHalal 8 หลายเดือนก่อน +1

      please do a video on your top 5 flight experiences! and top 5 worst

    • @hothotheat3000
      @hothotheat3000 8 หลายเดือนก่อน +1

      Literally gasped when you said you liked the seat more than Q suite🤣

    • @liamphilbin7256
      @liamphilbin7256 8 หลายเดือนก่อน +2

      ppppppp🔴

    • @bjmurray1842
      @bjmurray1842 8 หลายเดือนก่อน +1

      the food in polaris lounge wasn't great, either. Very crowded, no announcements,

  • @m0s3
    @m0s3 8 หลายเดือนก่อน +326

    Just applied for a job with United so I’m not gonna give my opinion right now 💀

    • @phantomjosh2148
      @phantomjosh2148 8 หลายเดือนก่อน +43

      Fr bro I just landed a job as an aircraft engineer for United so I’m keeping my mouth shut

    • @ajaymovva8738
      @ajaymovva8738 8 หลายเดือนก่อน +4

      Which position I was gonna apply United as well

    • @--julian_
      @--julian_ 8 หลายเดือนก่อน +4

      good luck!

    • @markkaroo
      @markkaroo 8 หลายเดือนก่อน +22

      I just landed a job as a pilot for united so I'll keep my mouth shut

    • @niharnair36
      @niharnair36 8 หลายเดือนก่อน +4

      same 😂

  • @joannajohnson8749
    @joannajohnson8749 8 หลายเดือนก่อน +53

    We recently flew United Airlines for the first time from Vancouver to San Francisco and were incredibly impressed with their App. Couldn’t believe how comprehensive it was!

    • @jaymitchell2380
      @jaymitchell2380 5 หลายเดือนก่อน +2

      I agree the United app has impressive functionality and allows for quick booking and canceling of flights among other things.

  • @InstantLuc
    @InstantLuc 8 หลายเดือนก่อน +210

    Delta will always have my heart but United is not the worst option. American Airlines is truly horrific.

    • @maxsaviation9512
      @maxsaviation9512 8 หลายเดือนก่อน +29

      American is definitely better

    • @m0s3
      @m0s3 8 หลายเดือนก่อน

      American is HELL

    • @edward88881
      @edward88881 8 หลายเดือนก่อน +32

      Delta's depreciating loyalty program is too depressing for me to consider flying them.

    • @Aviation129
      @Aviation129 8 หลายเดือนก่อน

      110% true

    • @weihao524
      @weihao524 8 หลายเดือนก่อน +5

      Will agree as long as Delta retires their aged 767…

  • @CiprianDumitrascu
    @CiprianDumitrascu 8 หลายเดือนก่อน +185

    Finally an accurate review of this cabin. I fly it 10-12 times a year and you couldn’t have been more spot on about everything in this video.
    Every time people find out I mainly fly united they think I get harassed on board and have a horrible experience, but that seat is some of the best sleep I’ve ever had while travelling, and as long as you respect the crew you’ll always get treated well.
    Even more so, with the awful food, when they forgot to pack my plant based meal they immediately offered a $400 united voucher, so now I’m always hoping they forget the pre-selected meal haha.
    Awesome video, keep it up!

    • @iDontShareMyData
      @iDontShareMyData 5 หลายเดือนก่อน

      Thank you for choosing to eat a plant-based diet

  • @hykr5323
    @hykr5323 8 หลายเดือนก่อน +3

    I recently flew the same route in early September. I had a very good experience and the amenity kit was a fanny pack, which I find more useable than previous containers. I was also given a pair of slippers. However the Polaris lounge was so crowded that I left as soon as I saw no seats, and the buffet was struggling to keep up. I ended up in the club lounge which was so much better. Once I arrived into Heathrow, I tried out the arrivals lounge. What a great idea! I had a shower, was offered to iron my clothes ( I passed ) and then had a nice sit down breakfast while I waited for rush hour to end and headed onward to the city.

  • @ascotberks2018
    @ascotberks2018 8 หลายเดือนก่อน +7

    Just flew Polaris from TLV. Great experience. The seat was better than expected and I discovered the slot to increase seat size.
    I also love the option to add movies and tv shows to my list of favorites. When it comes to watching the next movie, it’s an easy option.

  • @Aviationfan2022
    @Aviationfan2022 8 หลายเดือนก่อน +1

    Lovely review NSD. Keep up the great work!!

  • @earlbluetea
    @earlbluetea 7 หลายเดือนก่อน +8

    One thing I miss about United (and formerly Continental) business class experience was how they used to serve food. They used to bring carts for each course (except main) and serve your salad/dessert from that. I remember getting so excited for the sundae cart to make my ice cream. Before COVID they had a cake tray as well. They stopped all that with COVID and never brought it back :(

    • @joshcrawford5287
      @joshcrawford5287 7 หลายเดือนก่อน

      I flew LAX to TOKYO and had the sundae cart just in February. So I don’t know if that’s fully accurate

    • @ChevyChen742000
      @ChevyChen742000 7 หลายเดือนก่อน

      dessert cart is back; meal service starts with drink service on drink cart; trialling app/salad cart starting nov 1 on select routes; to be rolled out soon :)

    • @CruisnChris
      @CruisnChris 4 หลายเดือนก่อน

      They have the dessert cart.

    • @earlbluetea
      @earlbluetea 4 หลายเดือนก่อน

      @@CruisnChris Weird. I was flying business a month ago to London and they didn't have it🤔

  • @KaplanRobert
    @KaplanRobert 8 หลายเดือนก่อน +7

    We flew United to Croatia from Houston in 2019, right before Covid, and we splurged on Polaris seats. It was a great experience. Lounge was amazing, the shower facilities luxurious, and the onboard service, seat and meals outstanding. I'd heard United was downgrading some aspects of Polaris a year or two ago. Not sure what happened there, but your trip looks pretty comparable to ours, Dan. United really is the best non-Asian or ME airline out there.

    • @jacksongennet967
      @jacksongennet967 5 หลายเดือนก่อน

      A lot of people would argue that Delta is better, which I agree with when it comes to shorter domestic flights. However, for much longer domestic/international flights, United really takes the crown.

  • @timduggan1461
    @timduggan1461 8 หลายเดือนก่อน +27

    Wait Dan. Regarding EWR. I'm retired, but for many years I was based there (pilot so yeah I'm legacy Continental). Newark Airport can operate smoothly at the levels scheduled EXCEPT for 3 main complications: Weather, ATC and the proximity of LGA and JFK. The last two are related because it is VERY complex airspace in that region. Adding that the FAA is terribly understaffed? ATC can slow things down based on experience levels.
    It is beyond the scope of the TH-cam comments to thoroughly explain this, and it is easier for pilots to grasp. Not throwing shade, but youre an AvGeek and shoukd understand.

    • @Gehtdoch2024
      @Gehtdoch2024 8 หลายเดือนก่อน +3

      I am a pilot too. Newark is the worst. By far. If you want a reliable connection don’t buy a ticket through EWR

    • @imanimyles7332
      @imanimyles7332 8 หลายเดือนก่อน

      @@Gehtdoch2024 What is weird - I have had great timing with Domestic Flights out of Newark. Out of 15 years - not major disrupted flight. (I fly two-three times a month).... HOWEVER ITS ALL MY INTERNATIONAL FLIGHTS that seem to have been a hot mess express with United and Newark Airport. June to September - Three United International flights from EWR / FRA - one delayed two hours, one diverted to a non-international airport (we sat for 6 hours in Albany), and one canceled in Frankfurt.
      .
      PS - @timduggan1461 --- I am a Continental Legacy Customer... lol. I used to fly to California to school on the Continental Student Passes!!!!

    • @Meyerc-yv2bi
      @Meyerc-yv2bi 8 หลายเดือนก่อน +2

      @@Gehtdoch2024 Compared to LGA or JF""K, I''ll take Newark. Far more reliable than the other NYC area airports, and much nicer Terminal. It's also super easy and fast to get in and out of the city with the best public transit options.

  • @noamgal4947
    @noamgal4947 8 หลายเดือนก่อน +17

    I fly a lot Middle East to east coast US, Polaris is my top choice. I also usually find the best prices compared to others. I avoid Lufthansa at all costs (until new seats)

    • @ssevya
      @ssevya 8 หลายเดือนก่อน +2

      Yea United connects tlv to most parts of the us it’s amazing

  • @oregonduc
    @oregonduc 8 หลายเดือนก่อน +2

    Your quinoa was also served in economy on the B777-200er from HNL to DEN. It was cold and the chicken was a rock lol.

  • @bryanward3327
    @bryanward3327 8 หลายเดือนก่อน +2

    Dan, I've really enjoyed your videos the past few months and thanks for giving UAL a little love. You are right, United has gotten a lot better and is better than most airlines around the world. Polaris seats are generally great, food average at best, but the real make or break part of the experience is the cabin crew. A good cabin crew that is enthusiastic, helpful (like finding you that amenity kit....wish I had seen this two weeks earlier), and honest really is the difference between an average trip and a memorable one. I also find that everything is just a little bit better on the 787 (maybe because of the lighting?), particularly the 787-10. I'm not sure if this is a rule or just my dumb luck. As for the food, on a recent -10 flight from Frankfurt I had a really good arrival meal (I skipped the departure meal) and when I told the FA that she was correct when she said I made a good choice when I ordered, we ended up having a discussion about the food onboard UAL. The long and short of it, the FA mentioned that the cabin crews were generally embarrassed to serve some of the offerings of late and to complete those surveys if you get them because UAL listens. Apparently the recent improvements to meal service was in direct response to complaints. Now I don't have too much hope that Polaris 2.0 will be an improved product other than the fully enclosed pod, but hopefully they continue the upswing in the food and beverage department. I'll also say that along the lines of a good cabin crew, I recently had a fairly disappointing trip on a Singapore A350 as they seemed to be mostly robotic in their duties. Completely opposite were two extraordinary flights on a Lufthansa 747-400 and -8 Upper Decks because the FAs, purser, and one Captain were truly amazing.
    BTW, the hate towards Mr. Kirby for taking a private jet is really shorted sighted by the media. During a summer that had a lot of cancellations and ATC disruptions, it isn't the worst thing to happen if he absolutely had to be to a meeting and at the same time freed up a seat to those that may have been stuck for a day or two. When you make the kind of money that Fortune 500 CEOs make, their productivity compared to cost of using a private jet is very tangible. It's reported that Mr. Kirby makes over $16M per year. For a 50 hour work week 50 weeks of the year, he makes $6,400 an hour. So every hour of productivity lost is more or equal to what a private jet costs per hour. My two cents anyway.
    Blue Skies

  • @MatteoMariano
    @MatteoMariano 8 หลายเดือนก่อน +2

    Fab video as always! I’ve only flown UAL on their domestic hops on the 757 and 737 and absolutely loved them! I totally agree with the Europe comparison on short haul especially. IFE, wifi, snacks on a 2 hour domestic flight? Yes please!

  • @Redwood_Distributions
    @Redwood_Distributions 8 หลายเดือนก่อน +16

    You know it’s a good day when Dan uploads a video🗣️🗣️🔥

  • @wehojm7320
    @wehojm7320 8 หลายเดือนก่อน +1

    I'm happy to hear you had a good experience flying Polaris class on United. I've been so used to you speaking in not so glowing terms about US carriers in general. I hope they listen to content creators like you to help them mend their ways. Perhaps United has. I flew from JFK on business / 1st class with CONDOR to Frankfort. Have you? I had a great experience.

  • @skolappacaguy
    @skolappacaguy 8 หลายเดือนก่อน +11

    I like how you carefully qualified your statement with "best non middle eastern and non east asian airline". East asian airlines are #1. Eva, Singapore, Cathay, ANA all are amazing and their lounge experience is the best.

  • @bewitched3912
    @bewitched3912 8 หลายเดือนก่อน +1

    I love your opinions on these services! Thank you Dan!! I hope you may fly everywhere you wish!!

  • @HawaiiDave
    @HawaiiDave 8 หลายเดือนก่อน +2

    Dan, thanks for all of your videos. I really enjoy watching them.
    I really like United’s Polaris seat because of the comfort and privacy(amazing how much without a door). The ability to lower the armrest widens your space only a little but it makes such a difference when sleeping on a long flight. Last year we flew on some Star Alliance carriers in business and the Polaris seat is better than Air Canada, Lufthansa, and Swiss Air.
    This year we flew on ANA, and their seats on the A380 and 787 have the least amount of privacy in my opinion. It feels like you can be seen by everyone.

  • @TheRareVideosXL
    @TheRareVideosXL 8 หลายเดือนก่อน

    Awesome content as always.

  • @mylesdias8453
    @mylesdias8453 8 หลายเดือนก่อน +1

    10:45 Dan, you're a menace!! HAHAH!!!

  • @TomCook1993
    @TomCook1993 8 หลายเดือนก่อน

    the intro piano music is the same from the FinAir video. I love it

  • @javdestiny
    @javdestiny 8 หลายเดือนก่อน +4

    We flew Polaris business last week, it was our first ever time flying business class. I wish i had known that the armrest folded down and that i could get a mattress pad. I too loved the entertainment selection but chose movies. I have to disagree with you about the oatmeal. I thought it was amazing maybe the best oatmeal I've ever had, but i love fruit in my oatmeal. Service was definitely inconsistent. On our way out the flight attendants were friendly, relaxed, and professional, on the way back they were tense, nervous, and flustered. Their obvious discomfort made me nervous.

  • @noamgal4947
    @noamgal4947 8 หลายเดือนก่อน +2

    The sundae cart in Polaris is sooooo fun! I love their sundae.

  • @N3oNvP4nda
    @N3oNvP4nda 8 หลายเดือนก่อน +1

    I was laughing for 10 minutes. Not the Boston tea party comment 😂😂😂

  • @chriswinchell1221
    @chriswinchell1221 8 หลายเดือนก่อน +14

    The U.S. big 3 hard products are pretty solid but they have a long way to go to get the soft products up to scratch, particularly Delta One international, in my opinion.

    • @larahowe1103
      @larahowe1103 8 หลายเดือนก่อน +1

      I'd say other than in flight catering being hit or miss, UA does a great job with soft product- at least until they change the bedding as they've proposed. The Saks Fifth Ave bedding is incredible as is the gel cooling pillow and regular pillow.

  • @skylineXpert
    @skylineXpert 8 หลายเดือนก่อน +16

    Big 3 isnt themselves anymore.
    But is the consumers quest for 9$ seat & the airlines un-bundling to blame?

  • @pcmacintyre
    @pcmacintyre 8 หลายเดือนก่อน

    The face you made with the oatmeal reminds me of my last airplane meal. Two or three bites and I was done.

  • @user-md4vd3ie8s
    @user-md4vd3ie8s 8 หลายเดือนก่อน

    Great video. I am very familiar with this product and will be on the same flight you took in 10 days. I agree with everything you said about UAL's Polaris class. It's a super comfortable ride to wherever I'm heading with abysmal food. I'm 1K so am allowed to pre-board, but do think UAL should allow Polaris/Business/First passengers to board first like other airlines do; there always seems to be a whole lot of folks with Group 1 assignments.

  • @jerrybenzl8843
    @jerrybenzl8843 8 หลายเดือนก่อน +20

    Dan, I know you order special meals on your flights, but can you also show us the standard fare as well?

    • @FSAviation
      @FSAviation 8 หลายเดือนก่อน +9

      it makes his thinkings on the catering irrelevant pretty much yeah

    • @user-vx6uv2im2t
      @user-vx6uv2im2t 8 หลายเดือนก่อน +1

      Can confirm the standard fare on Polaris is just as revolting as the vegan meal.

    • @SarahBanjoFrog
      @SarahBanjoFrog 8 หลายเดือนก่อน +3

      How could he without harassing some other random passenger for their food?

  • @6EKE
    @6EKE 8 หลายเดือนก่อน +1

    @NonstopDan in lounges how do you know the difference between what's included and what you have to pay for?,

  • @Aweson17
    @Aweson17 8 หลายเดือนก่อน +14

    Clicked faster than Dan can upload

    • @helperkhashane
      @helperkhashane 8 หลายเดือนก่อน

      😂😂😂😂

    • @SosgamingYT1
      @SosgamingYT1 8 หลายเดือนก่อน

      Duh he takes a week to upload.

  • @awesomeadamfrom2099
    @awesomeadamfrom2099 8 หลายเดือนก่อน +1

    Awesome job dan with the air plan review thumb up

  • @melisaprietoaboitiz7184
    @melisaprietoaboitiz7184 8 หลายเดือนก่อน

    The Boston Tea Party had me crying😂😂

  • @jackchen5290
    @jackchen5290 8 หลายเดือนก่อน

    Perfect timing, I’m just about to board the SFO-HKG flight. Polaris lounge in SFO is excellent. I wish you review the restaurant as well as the buffet

  • @aviationanalyticswansh2037
    @aviationanalyticswansh2037 8 หลายเดือนก่อน

    those are some awesome suitcases where the link to em?

  • @shxna
    @shxna 8 หลายเดือนก่อน +2

    United is primarily my first choice of airlines due to their main hub location but I agree totally about the food. I also eat at the lounge and pick up snacks there before the flight. I've only come across a few unsavory attendants otherwise, everyone has been very kind. Love their app too! I get a bit bummed out when I fly other airlines and I have to hunt down information on flights.

  • @jennyt7612
    @jennyt7612 8 หลายเดือนก่อน +1

    I have flown 4 lengthy trans Pacific & trans Atlantic trips with United in economy & I was very happy with them. I know many will disagree with me but I am only expecting safe travel that is not too uncomfortable - I tell myself it's usually less than 12 hours or so & I'm soon going to arrive at my destination. I don't sleep so well but do rest (watch a lot of movies!) & I bring plenty of snacks I enjoy. When I see the state of the business class cabin on exiting the plane I think it's left messier than economy & wonder if the cabin crew notice this. Also I feel glad I didn't spend many thousands on the flight!

  • @pint7333
    @pint7333 8 หลายเดือนก่อน

    I love your Videos Dan! Keep it up! 👏🏻👏🏻👏🏻

  • @MrJustforfun54
    @MrJustforfun54 8 หลายเดือนก่อน

    Boston Party Oatmeal🤣! Savage. Dan!😆

  • @Rockington402
    @Rockington402 8 หลายเดือนก่อน

    Would love to see you fly on Delta One! Taking a flight this Christmas with them and I’ve heard some pretty good things

  • @yaronsteinbuch3956
    @yaronsteinbuch3956 8 หลายเดือนก่อน

    Another great vid with the usual top-flight, entertaining commentary! Thank you! 😃👍

  • @Krysimmortal
    @Krysimmortal 8 หลายเดือนก่อน +2

    I feel the same about United vs European carriers, 5-10 years ago I always picked Euro carriers over US carriers. But now many Euro biz seats are inferior to Polaris and their service has gone downhill overall. The only thing some of them have going for them is the food. United's crew is hit or miss and the food is usually crap but I'd rather get the better seat when it comes down to it. If United would up their game with the food they could be more competitive.

  • @jared997
    @jared997 8 หลายเดือนก่อน +1

    I'm jealous. I took my first business class flight and was on Polaris which happened to be about 2 weeks after they pulled that suitcase amenity kit which I was definitely looking forward to lol. Asked them and on way back (also on Polaris) but neither had any :(

  • @adamdodson6873
    @adamdodson6873 8 หลายเดือนก่อน +2

    I work in corporate travel in the UK and we get incredible fares for United, sometimes 4-5000GBP less than BA, but you just can't sell it. People would rather spend that extra to avoid United, so it's nice to see some positives

  • @dansharpe2364
    @dansharpe2364 8 หลายเดือนก่อน +1

    On a 9am flight I imagine that almost everyone is craving a doughnut. Providing that is awesome.

  • @dgk42
    @dgk42 8 หลายเดือนก่อน +1

    I liked your comment about removing a panel so you can see/chat with your travelling companion. My biggest hate about any airlines business class, that I've looked into that service AKL, is the lack of seating for couples that don't want to be isolated from each other.

    • @larahowe1103
      @larahowe1103 8 หลายเดือนก่อน

      UA Polaris middle seats have the option to sit close together or put a partition up in every other middle row. It's only if you both want window seats that it is an issue. But since it is business class (not leisure) they cater a lot to business people who don't want to be near others.

  • @chrisgironde6669
    @chrisgironde6669 8 หลายเดือนก่อน

    Only thing I don’t like from the Polaris lounge is the tables and chairs are lined up in a neat line

  • @hongkongfoamflinging
    @hongkongfoamflinging 8 หลายเดือนก่อน +1

    Great video

  • @ZacharyBerger
    @ZacharyBerger 8 หลายเดือนก่อน +1

    Polaris lounge in SFO has taken a huge nose dive. Check the Flyertalk threads. Often out of food, 1h+ waits to get into the restaurant, no seats. The experience in EWR in AM is not a representative experience.

  • @qinisombili9751
    @qinisombili9751 8 หลายเดือนก่อน

    The scream I scrome when you said the seat is more comfortable than Q suite.
    😶😶

  • @Shakesandstones
    @Shakesandstones 8 หลายเดือนก่อน +1

    Just flew United Polaris from SFO to MEL, a 15 hour flight and I thought your review was spot on except for the Polaris lounge. Our flight left just before midnight and after connecting from Las Vegas we got to the lounge just before 10.00pm. The lounge shut at 10.30pm and when we got there the restaurant was closed, the buffet was messy and full of empty plates and the bar staff were quite aloof and dismissive. We were kicked out at 10.30pm to wander the terminal for an hour before our boarding. I get that they publish that the lounge shuts at that time but if you have scheduled flights leaving late at night, surely you should stay open to service those passengers as well as you would do at midday? I was looking forward to the restaurant and also taking a shower before my flight as it had already been a long day before we got to SFO. Sadly I got neither and instead got a one star lounge experience instead.

  • @Gehtdoch2024
    @Gehtdoch2024 8 หลายเดือนก่อน +3

    Nice review. Unfortunately the Polaris seats are awful for tall people. Anybody over 6feet its terribly uncomfortable. Not enough space for feet and laying on your side is impossible. AA and BA have the far better seats for anybody tall on the LHR route

  • @ianmoore9846
    @ianmoore9846 3 หลายเดือนก่อน +1

    the United Gold Flyer lounge in SFO served me crappy red wine in a plastic cup...

  • @douglasmorris142
    @douglasmorris142 8 หลายเดือนก่อน +1

    That was the PW 777. The GE ones do not have air vents :(

  • @LiviuXSA
    @LiviuXSA 8 หลายเดือนก่อน +1

    Copilot doesnt work. im from europe and i did the survey and put in my info then it returned an error 'Something went wrong on our end!' sad, seemed interesting.

  • @Blonde_Sky_Bunny
    @Blonde_Sky_Bunny 8 หลายเดือนก่อน

    I would love to have you on one of my flights! I work a lot of the LHR routes but must have just missed you dang it! I agree the app has all other airlines beat but definitely will be making improvements in other areas :)

  • @Ryan31310
    @Ryan31310 8 หลายเดือนก่อน

    United is one of my top ones solely because i have a 3 year old i fly around with points and the middle seating is great for that. everything else is mostly "ok" and at least meets the standard expectation when you book business class. oh the polaris lounges are awesome too

  • @kevinmanan1304
    @kevinmanan1304 8 หลายเดือนก่อน +1

    United Airlines is one of those airlines I avoid like the plague/covid. Thank you for reducing my FOMO on slightly cheaper flights. I mainly fly Delta & Alaska and will likely continue to do so.

  • @leeshadavis
    @leeshadavis 8 หลายเดือนก่อน

    ok I gotta know... what is the camera the person was asking about at 15:03 lol

  • @charlab.7838
    @charlab.7838 8 หลายเดือนก่อน +1

    We flew United Polaris a couple of months ago from Tel Aviv to Chicago. It was a lovely experience and I got 6 hours of sleep on the way home!

  • @teetertotter5787
    @teetertotter5787 8 หลายเดือนก่อน +1

    5 hours and 71 minutes. Love it.

  • @kusingh3749
    @kusingh3749 8 หลายเดือนก่อน +1

    i got a literal heart attack when he said the seat was better than q suite

  • @lw4820
    @lw4820 7 หลายเดือนก่อน +1

    For those that cant sleep in a warm cabin, United business on long hauls is the way to go. Doesnt matter how much nicer other carriers' products are if you land exhausted from lack of sleep. The personal air vents are also so rare in business with other carriers these days. Ive flown plenty of foreign carriers in business/first and its a pain asking them to lower the cabin temp all the time... sometimes to no avail.

    • @willieho3056
      @willieho3056 2 หลายเดือนก่อน

      Don’t lies, the comments that you made is ignorant, you absolutely didn’t fly any other airline long haul business class, especially the Asian Airliners.

  • @hanj31
    @hanj31 8 หลายเดือนก่อน

    Any star alliance passenger in first or business gets access to this lounge so visit the lounge if you're flying any star alliance airline even if you have to take the shuttle to the lounge and back

  • @Carjamrac
    @Carjamrac 8 หลายเดือนก่อน

    I flew United Polaris in both a 787-10 (Athens - Newark in SEAT 8A!) and a 777-222 (EWR - LAX) last week.
    The amenities pack is now a Therabody gray fanny pack (international) and a sad little blue Asutra pouch for domestic.
    My chief complaint is the FOOD. It was awful. I did sleep okay but the interactive map wasn’t working on either flight.
    Last year I flew Turkish Airlines LAX - Istanbul and the service was fabulous, I highly recommend.

  • @KunalDebChandra
    @KunalDebChandra 8 หลายเดือนก่อน

    I'm excited to fly on United Airlines from Toronto to Newark Dan. Best part is that my ticket was upgraded to business class from Ottawa to Toronto to Newark (Air Canada and United Airlines) and the same route return to Ottawa.

  • @leanneli9892
    @leanneli9892 8 หลายเดือนก่อน +2

    How could the food look so bad...especially for an Asian seeing this after flying Singapore airline, it's just not quite edible.

  • @michaelwhitney4196
    @michaelwhitney4196 8 หลายเดือนก่อน

    I’ve seen 2 of your vlogs now..very informative, unbiased and interesting. Going on an 82 day cruise in Dec…flying IAH to DXB on Emirates Prem Econ.returning from Tokyo to Tapei to Houston IAH on Eva Air Business…any thoughts? My traveling companion is Flying back from Tokyo to Dubai to San Paulo,Brazil on Emirates Economy….She will appreciate the A388….your vlog really confirmed I made the right call.😎

  • @lisasummers1564
    @lisasummers1564 8 หลายเดือนก่อน

    Hi Dan from NYC!
    I watch all your videos, but this is the only one I felt inclined to comment on. Being a half American half British girl living in New York City I am very familiar with international and US carriers. This video showcase, a bit too much “American Airlines” or ‘American airports”. I live in downtown New York City, and always travel through JFK but a recent flight to Los Angeles had me leaving from Newark and boy was I surprised! JetBlue was my flight, and the new renovated terminal was all high-tech, easy to access, TSA was smooth sailing. It will now be my go to for any departure, both international and international.
    Have you been to CDG recently or other European airports? Those are dumpy. Newark airport is certainly not anywhere near that. Have you flown on the JetBlue flight New York to London in mint? That is a flight you should take and you will be blown away by the food/service. I will NEVER FLY UNITED AIRLINES, after a bad experience with their flight attendants, and no TVs on a flight, I am amazed that people are so committed to that airline & being employee owned, they relax on their standards. I can’t believe the meal that was brought out to you, typical for United. Please don’t bash too much on US carriers and airports next time, although I do agree with United comments.

  • @leodannyportal
    @leodannyportal 8 หลายเดือนก่อน +5

    I have always loved United Business and First Class.

  • @alohapeter
    @alohapeter 8 หลายเดือนก่อน

    We call it Untied in Hawaii where I live!

  • @mtspp5801
    @mtspp5801 8 หลายเดือนก่อน

    I'm an American living in Australia, and took United Business Polaris back to Australia in January - it was delightful. I was able to sleep for a whole 7 hours and was actually ready to work the same day I arrived. My only disappointment was they ran out of pyjamas before they got to my seat

  • @eriklua
    @eriklua 8 หลายเดือนก่อน

    Where would you rate KLM to the US carriers?

  • @martindalpe.photography
    @martindalpe.photography 8 หลายเดือนก่อน +1

    new york to london during day ??? never saw this, great !!

  • @joelstewartpa
    @joelstewartpa 8 หลายเดือนก่อน

    I had a bad experience westbound from Prague. Agreed the seats are really nice, but the service was atrocious with no hot mid flight snack (tomato soup and grilled cheese) and when I complained they brought me the snack instead of dinner as we arrived. Oh and earlier that week outbound to Budapest, no soup and no breakfast.

  • @sportswithKashy
    @sportswithKashy 8 หลายเดือนก่อน +1

    Emirates premium economy review please, you will enjoy and it will be useful(you are the only honest one who can give a good review)

  • @leahewing3707
    @leahewing3707 2 หลายเดือนก่อน

    I got upgraded to business class on a United flight from Brussels to Chicago. It was fantastic, because I was recovering from Covid and running on about 4 hours of sleep (not to mention exhausted and frustrated from being forced to stand in lines at the airport for nearly two hours even though I had just flown in from Germany). I didn't even know I was in business and walked the wrong direction when I boarded. Needless to say, business class was a treat. The only time I have ever gotten solid sleep on a plane. And the flight attendants were so nice to an obviously dazed and confused economy class grad student. I was happy with my meal even though I ended up with my second choice. Not gourmet, but enjoyable.

  • @pierrewikberg
    @pierrewikberg 3 หลายเดือนก่อน +1

    Bizarre to charge for wifi when flying business.

  • @jacksongennet967
    @jacksongennet967 5 หลายเดือนก่อน

    My family has been flying United in business class since the DC-8. Having been on it on medium to long haul flights many times I have to say it is by far the absolute best experiences I have had on any US carrier. I still remember when I was 6, I was in a business class seat by myself on a 767, and the crew treated me like I was their own son. I felt like royalty (as it was my first time in a lie-flat seat). Great job, United!

  • @richat30
    @richat30 8 หลายเดือนก่อน +4

    The meals look like Economy Class or Cafeteria meals. Flew on Etihad earlier this year - presentation was a different story. The snacks look like cheap junk food, too.

  • @ilonaloha1
    @ilonaloha1 2 หลายเดือนก่อน

    How would you say the privacy difference is between even and odd numbered rows? Even numbered rows are closer to the aisle. Does that make much of a difference?

  • @bryceberger341
    @bryceberger341 8 หลายเดือนก่อน

    You should review delta one on the a350 it would be good to have a comparison of the big 3 U.S carriers

  • @paolofrancini1219
    @paolofrancini1219 8 หลายเดือนก่อน +1

    A delta review pls!!! ❤

  • @misternoam9037
    @misternoam9037 8 หลายเดือนก่อน +1

    Can you do Toronto to Tel Aviv in Air Canada Buisness? Or Tel Aviv to Newark with El Al?

  • @dani2g
    @dani2g 8 หลายเดือนก่อน +3

    EWR is such an embarassment of an airport. ATC has issues moving traffic in and out on a normal ops day. Add a little rain? Entire airport and all airline operations meltdown. United just opened the largest lounge in DEN, should check it out sometime!

  • @arnaldoluisn1
    @arnaldoluisn1 4 หลายเดือนก่อน

    Well done video. Love your honesty, and the food definitely does not look appealing at all.

  • @RTW_14
    @RTW_14 7 หลายเดือนก่อน

    I had a flight from Orlando to Newark on Polaris somehow but it got canceled

  • @jamesmatthews291
    @jamesmatthews291 7 หลายเดือนก่อน

    "5hrs and 71 mins" 😂
    Reminds me of a colleague who had an old 18 inch woodworking ruler.
    He would give measurements like "2 feet 15 and a half inches" 🙄

  • @jorgemorillo482
    @jorgemorillo482 8 หลายเดือนก่อน

    "Boston tea party" 😂😂😂😂

  • @Blank00
    @Blank00 8 หลายเดือนก่อน

    I do agree on the cabin colors. The generic white does not hit the same as the blue cabins that they inherited from Continental

  • @Grappapappa
    @Grappapappa 8 หลายเดือนก่อน

    Hälsningar från Finland! Jag är så stolt över Finnair!

  • @ouifh4o2ir37
    @ouifh4o2ir37 2 หลายเดือนก่อน +1

    My biggest issues with Polaris, the foot area on the beds narrows too much, they need to add about 2 - 4 inches in width, ANA has this pretty much nailed. A few other tweaks and Polaris could be world class.

  • @lordrobert12
    @lordrobert12 8 หลายเดือนก่อน +1

    Thanks! I ❤ Dan!! He has great hair!!❤❤

  • @irvingcordova1085
    @irvingcordova1085 8 หลายเดือนก่อน

    Greetings from New Orleans

  • @redeagle999
    @redeagle999 8 หลายเดือนก่อน

    I was on a long-haul in business class just two days ago and I have to agree about the food. It’s really sub-par and I don’t even have particularly high standards as far as airline food goes.

  • @gavinsamame5872
    @gavinsamame5872 8 หลายเดือนก่อน

    Hey Dan! just wondering when you took this flight? You may have been on board with my mom.

  • @Rynopb
    @Rynopb 8 หลายเดือนก่อน +1

    I can comfirm united polaris is fantastic and you can fly it cheap. On check in day pay an extra 500~1000 bucks depending on your route. Food, seat, cabin everything is great.

  • @melsilva1497
    @melsilva1497 8 หลายเดือนก่อน +2

    I flew United business class from San Francisco to Tokyo last year. It was incredibly good. My flight attendant greeted me by name and was there for me every second of the incredibly long flight. The food was pretty good, unlike what you had that did look awful. all And all I would definitely fly United business again.