I MISSED YOU GUYS😭❤ Took a much-needed month and a half off, but I'm so excited to be back! As always, I'm so grateful when you support my sponsors, especially loyal ones like NordVPN. They help keep me objective, unbiased, and of course, in business! If you want, please check them out here: nordvpn.com/nonstopdan
Hello , hope you are doing amazing! I am Julie I was your service director on that flight 😀 I want to personally thank you for this lovely review. It really made my day and getting such good feedback during these challenging days of flying certainly felt very good. Very happy that my crew and myself could make your flight enjoyable and comfortable. It will be my pleasure to welcome you onboard again in the near future.
Hey Dan. I’m Super Elite on AC and can tell you that you got the Covid meals and service. Good news is that full meal service is back so the presentation is now way better than what you received. Although, in fairness to AC, during the height of Covid those fancy paper tray boxes were better than what many other airlines were serving.
@@dansmith1466 Flying 100,000 miles on Air Canada in a year OR 100 Air Canada flights Plus yup must spend more than $20,000 with them. AC SuperElite is awesome though. There is a Concierge Service, dedicated customer support, private dinning for International travel out of Toronto, Vancouver and MTL, Prosche Transfer service in Toronto (coming soon to YVR & YUL I hope) and a bunch of perks.
Air Canada seems to be the most bi-polar airline in North America. Sometimes it is pretty stellar and other times it lives up to is given motto of "We're not happy unless you're not happy." Thankfully, you got the good side of Air Canada on this flight.
For me its usually "We're not happy until your happy" Because unless your actually friendly to them, they don't really shine a smile or be nice to you, atleast my experiences here in Canada. And most of the time, almost everyboy on board are usually tired and just want the flight to e n d .
I’ve always had a good time with Air Canada so long as I was flying business class or premium economy, they treat their business class passengers fantastically, but it seems like the service doesn’t make its way to economy class.
exactly, air Canada is like a ticking bumb .anyway taking flight with air Canada waiting for the nightmare, two nightmares were enough for us, never again. we wont take their free tickets!
So, as a Canadian I admit the national pastime is bashing Air Canada. I've flown their business class a few times. I find the experience to be generally very good. I'm flying them early next year downunder and I am looking forward to it.
I've flown AC in Signature Class from Doha to Toronto (the end of a trip which also saw me in q-suite from Montreal to Doha). Whilst comparing Air Canada to Qatar Airways is difficult given how stellar QR is, AC has a great seat with amazing seat controls, the service was very good and the arrival into Toronto, contrary to what it is now, was very smooth. I'd still rather fly to Montreal and fly Qatar anytime I go to India though 😂
@@Evange Exactly, and whilst AC has their moments people tend to forget that the same issues are happening to so many airlines and airports around the world, unfortunately AC has become the scapegoat for Canadians and anyone flying them through Canada
Dan, thank you for being kind to Air Canada. This has been my primary airline for as long as I can remember (I live in Toronto) and while I've had some disappointing flights/service/delay, the majority of my experiences have been positive (even when I've been upgraded to business class). When I was flying business back in 2016-18, the food was really good and it was presented in a lovely fashion! I'm not sure why special meals were coming out in carboard boxes...that was a letdown to see. For me, it's the massage feature and the adjustable firmness of the seats that make AC business class worth it! I wanted to be in Greece so bad this year but I'm trying to live vicariously through others at the moment. I hope this means that the Oskar and Dan channel will have a vlog from Greece soon! Travel safe!
I think it's just a Toronto airport issue, I'm pretty sure it's North America's major airport that sucks the most at being an airport (especially right now with the staff shortages haha) Although it is Air Canada's hub, and the busiest airport in Canada, meaning most people do fly through Toronto at some point, and I'm guessing that's where their bad experience comes from I might be wrong on that, but personally I've never had major issues with AC✌
Classic….”sorry” LOL 🇨🇦 Thanks for the positive review of AC. I think they do many things right and also have much room to improve. Some SDs like Julie are amazing and it really makes the flight. I had such a Vancouver based SD who also made that personal connection to the passengers. I thanked her for a wonderful flight and she was almost brought to tears! They need to hear when they do a good job so make sure you thank great crews!
Hey Dan, I recently discovered your channel and I’m in love!! I’ve been watching your videos back to back for days now ❤️ I was wondering if you were able to do a review of Emirates new premium economy? I’m flying in that cabin class in a few months and would really appreciate review 🥰 Lots of love Millie xx
What a fantastic Air Canada flight report video and I see the Air Canada view and food is super great and delicious keep it up my friend @ Nonstop Dan!!
I recently flew transcontinental in AC business between YUL and YVR and I was pleasantly surprised. The purser went around and personally greeted every guest in the cabin. The service was personable and warm as well. Food was also very good. All in all, a great flight! The only downside was a late departure from YUL due to the previous flight being delayed...
Hi Dan! Being called by name has been my experience on all of the Air Canada flights I have taken in First or Business class. I can’t say it’s a policy as I am only a consumer, but that has been my experience.
The usual air canada food is actually decently good, as is their wine selection. And, importantly for people who travel often, they change out both selections regularly, but then also have some consistent favorites (the parsley omelet, or the smoked salmon salad appetizer snack). I fly the same domestic route semi regularly, and I don't think I've ever been served the same wine twice. Maybe because you ordered a special meal they just funneled you into the same system as the economy meals? I see people getting special meals all the time in economy, but never in business class. So two parallel systems for special ordering probably don't make sense for the volume. Also did you know, when the FA comes through and introduces themselves and then takes your order.... it's actually done in order of status? Aeroplan Super Elite are supposed to be guaranteed their meal choice, so they all get addressed first. Other status levels aren't officially supposed to be ranked, but anecdotally the FA has a list of every passenger and they're status level so when there's a limited number of meals on board, it's often done in descending status order. Which, in my opinion a fully cash paid business fare should trump someone who upgraded due to status, but the airlines have probably done the math to know a frequent flier is more profitable than occasional high-spender.
As a Canadian/American, I definitely looked forward to this one. Never flown Air Canada international business but your observations are right-on and even had me LOL a few times. AC has always had this weird mix of doing some things really well and then totally flubbing some others. I think that's what frustrates so many of us 🇨🇦. Hope you got some time to spend in Montreal (my hometown)... it's a fun place!
Honestly Air Canada has really stepped up in the last 6-7 years or so. They USED to be the airline I would avoid and always opt to fly WestJet. But now? I’ve made a complete 180. WestJet seems more like a budget airline, in 2018 I flew first class with them from Toronto to London and it was extremely disappointing to say the least. Zero personalized service, meals on economy trays, etc. Just was truly awful, and that was BEFORE Covid! I’m excited to see that you enjoyed your Air Canada flight and also excited for the next video. Safe travels, Dan! 😊
WestJet has declined so much recently. It's disappointing to see how their focus on customer service has completely disappeared. I booked my next flight on Air Canada, betting on the fact that they are taking deliberate steps to improve their service.
@@teetertotter5787 with how airports and airlines are right now, westjet does seem to be doing better than air Canada at the moment so I hope yours isn’t cancelled mid air and you’re stranded somewhere like a recent air can flight 😭 but definitely agree with you!
Yeah, westjet calls it's domestic business class premium, has the same wide seat as Air Canada, but then there's no entertainment system and the food is just a snack box thing. But the cost is usually identical to AC. So like, they're trying to lure business travelers away from AC, but it's just not worth it unless you live in Calgary maybe. The Calgary Westjet lounge is solid.
I've only flown them once, on business class, and I have to say, even AA has better service... Their hard product was good though. Glad you had a better experience
Speaking of amenity kits: back around the turn of the century [yes, this one....] I flew Northwest a few times in 1st class and their amenity kit included a battery-powered electric razor [courtesy of Givenchy], which I still use to this day.
I flew Air Canada on business class last week just for the flight alone! I had more fun with the journey than the destination (nearly just did a round trip to the destination and back).. I love air travel so much.. you get a place to sleep and a place to eat quality food! I just love sipping champagne high up in the sky 😁
Your meals really surprised me. Every business class meal i’ve had, and even those i bought in economy came on actual plates. I’ve only flown their narrow bodies where i expected service to be even more spartan. Hell, i was astonished i got a hot towel service pre-meal. Maybe it was just a fluke…
Daniel. So happy to see you back!!! Glad you enjoyed some much deserved personal time! What a great video on Air Canada! That’s really first class service! I’m so happy to see you again! I’m impressed with Air Canada. Looking forward to your next video! Have a great rest of your week! Mark in Iowa.
Thank you for your videos and thank you for letting people share some ideas here , it has helped me reach over $240,000 in trading by age 24! Thanks NBonstop Dan. Keep the videos coming. 👍🏽
This summer I flew AC in C from AMS to YYZ together with my wife and two kids. I can totally confirm your comments about the excellent service, the Flight Attendants even helped my kids cutting their food - quicker than we got on my feet to do our job as parents.
The last time I read a review of an Air Canada flight (not this channel), the purser threatened to personally wrestle the camera from the reviewer, despite the fact that they'd previously sought permission to film inside the cabin. So I guess anything here is better than a threat of violence towards a passenger............
I encourage you guys to check under your seat even in business and see how grizzly it is. They never ever clean it. Seats are littered with dirt, grease, leftovers, nose and fecal miasmas. In addition, never ask for a tea or coffee since the boilers are never cleaned either. I keep the blanket beneath me as shield. 🤪
I think it's hilarious that you know Canadians would be hoping for you to trash our national carrier. They are legit one of the most hated brands in the country but, when you compare them to the other North American carriers I would say they are among the best, only Delta would come close. I agree the meal presentation was not great, usually in J class you get proper dinner wear not a box. Great review!
We flew AC YVR to YYZ on 19/06 and they were the worst business class ever. One hour and fifteen minutes lining up to check in and Very poor food offerings. On the positive side the seats were good and the staff friendly.
Thank you for making this. I watched this video before my business class flight with Air Canada. For you the food came in trays. For me, I had a table cloth and a beautiful presentation. I felt like I was at a restaurant. Only thing I didn't receive was the care bag. Also my seat had a chair massage option. Overall I enjoyed my business class with Air Canada. Thanks for making this video.
I'm from montreal, I often fly from montreal to europe . always use AirCanada and most of the time I really enjoy it. have 1 point to add to your video, on that plane, avoid seat 7k and 7a, they don't have the same view ( 1 windows missing, it's block ). also, your not talking directly on the flight, where you ask not to film in the plane ? and another point, in the montreal international lounge , before the pandemic, they use to have an Haagen Dazs ice cream freezer... I miss that !! thanks
The livery on the plane is so smart and classy!! Brilliant review! Been subscribed for two years now and still never disappointed! Thanks Dan for your refreshing, impartial, honest reviews :)
I flown AC Business Class both domestic & int'l several times; i get why Canadians don't have the nicest things to say about the airline because AC's domestic flights are rarely comparable to longhaul overseas. I had one out of 8 "not so fun" international experiences (without too much detail the food was the highlight) but the other 7 were really good. I was either addressed by my surname or first name (when they remembered my preference), the food was great (always choose the pancakes and ask for extra maple syrup!), the cabin crew were amazing and i completely agree with your comments on the seat. There are definitely better National carriers out there but I would still choose them over most Nth American airlines and many european National carriers too.
Honestly, a few months ago I took a business return flight to Bangkok with 2 legs on Etihad, 1 on Thai and 1 on Air Canada, and the AC flight was by far the most comfortable I was on any of them. It was quite shocking since I always hear people trash Air Canada, but in my experience it was quite great. Granted, it was 1 flight so I may have gotten lucky. Seems not though since you had a somewhat pleasant experience as well!
I feel like the AC signature suites have the best controls, including being able to adjust the firmness, but the seats are actually a bit smaller than other comparable airlines. As a side sleeper I do find ACs seats are not the easiest to sleep on. Whereas KLM and AirFrance, I can sleep on those planes as if I was home in my own bed, even if their cabin's are usually a lot more run down than AC's.
Thank you for your review we are flying to Brisbane Australia and chose to fly Business class!!! What a treat !! We are truck drivers but are doing a first class vacation for our anniversary ❤️❤️❤️❤️
Haha, thanks for reviewing air Canada business class. Being a Canadian and based in Toronto, I have flown quite a few their business class over the years. I must say your review is honest. Your meal experience at the lounge actually was the "best" in Canada, because at Toronto lounge you have to order out of bar code and there are only 3 hot meal options including a burger! The in flight service, I am surprised that it was served in plastic cutleries, usually it should be real knife and fork. The greeting by last name and personalized chit chat is very specific of this wonderful Julie, you definitely don't see that often on air Canada flight these days.
The special meals are served in plastic wear regardless of whether or not you’re booked in business class. You can see in the video that other passengers that didn’t request a special meal were served metal cutlery.
Flew business class from Calgary to London in 2021 and the presentation was actually really nice and they brought out each course separately (i would have remembered otherwise because it's my pet peeve when I get dessert at the same time as my entree, something about the two smells comingling just absolutely disgusts me??). I don't know what the box situation was about but maybe something to do with dietary restrictions? still, they should have plated it for you! but just for the record, others should know that's not AC standard practice :) Also, I asked for a Coke when we were just about to take off and they gave it to me, they just couldn't put it in glassware because we were about to hurtle through the sky with the seatbelt sign on. honestly, it doesn't surprise me that Canadians hate AC and international travellers love it for two reasons: first, you don't always know what you've got if it's the norm; second, the international offerings are actually really impressive but the short- and medium-haul domestic Economy flights can be quite expensive, sometimes with few frills, and often without many other options for arriving to your destination. So if anything bad happens it's not "well that's air travel for you," it's "this is AC's fault." Between the virtual monopoly on certain routes, and the fact that you're just not in the same mood if you're flying somewhere to visit your ailing aunt/ see a medical specialist etc than if you're going on a vacation/an exciting business trip, I think it just changes the perception for Canadian travellers. And perception is a huge part of your experience.
I have flown the Cross-Atlantic on Air Canada in Business Class a couple of times and will do so again next week on my way to Australia. It's not Emirates but it's comparable in the size of the pods and lovely service. The main differences are, that the drinks aren't served until the flight takes off because Air Canada is to lousy to pay the tax on the drinks, the decor is grey not wood veneer and I can't remember if we got a little bathroom bag from them or not and no PJ's either, like on Qantas. United's Pods are better because they fully close off but I preferred Air Canada overall. Also, from what I've seen of my upcoming flight to NZ ion Air NZ in Business Class, Air Canada is going to be way better than them, too. Generally, Air Canada is a great choice in my opinion!
You missed the worst part of flying in Canada theses day…check in and security, be thankful you connected through Montreal and it wasn’t the origin of your flight.
I wish they hire nom canadian and offer them paper for them to apply for work permit and mvoe to canada… the problem with the west it is not as easy like gulf in employement even though they are on shortages.
You took your flight at the good time because since mid June, delays (and cancelations) at YUL are insane. On June 19th, I flew from YUL to CDG with Air France (my first A350 flight). I only had a carry on, so no bag in the belly of the plane... and no waiting at the airline's desk. Then, for the security... 1h45 of waiting. On my previous flight in May, it was less than 10 minutes. All flights were late to wait for passengers. I was lucky, the incoming flight was on time, so I had only a delay of 1h15 and no connecting flight at CDG. Major airports in Canada currently have big problems. They don't have enough people working. Same for Air Canada, where service can be different from a flight to another. I had a pathetic YYZ-ICN flight a few years ago while the return (to YVR) was perfect. But Air Canada is far better than US companies.
My recent Air Canada experience was dreadful. Business Class London-Toronto was ok, food was extremely poor and the service pleasant but unremarkable. Coming back was a nightmare. Last minute cancellation on the return flight, no compensation yet, little in the way of assistance, then back the next day, a 30 minute wait for entry to the lounge, dirty seat and tray table in economy, dreadful food and then lost baggage and no AC representative in London to deal with it. It took 3 more days for them to return the bag. My patience with these guys is warring extremely thin
Hi DAN, I have recently discovered your channel while i was watching videos similar to yours on another aviation channel. I really liked your channel after seeing few videos and I have subscribed the chanel. I would like you to travel with PIA and SERENE AIR and share your journey with us . Good work and keep it up
Finally you flew on Air Canada Signature Class. I had the opportunity to fly business class from Vancouver to Toronto and it was really amazing from the in-flight meals, drinks and especially the movies such as Turning Red and No time to Die.
My gripe about AC is not about the seats or the planes, or even the normal service /food, it's about how the airline deals with problems, any problem. At one stage I flew AC enough to get to "Super elite" and the one outstanding memory is the staff's most pressing need in every case where something had gone wrong was not to fix the issue not to help the customer but to take endless efforts to find who is to blame. It drives me to distraction. Made to share a hotel room because of a late flight/missed connection; three para email on storms in Seattle. Lost luggage: long conversation about badly trained LAX staff. Missing catering; lecture on the number of flights leaving YVR. And so on. Any airline can get you from Ato B,it's how they treat you when things go wrong that differentiates the bad from the best.
Hey Dan, I love your videos but cannot find any moment where you actually talk about the carbon offset or the impact on the planet that it is to fly around the world. I am sure many of us would like to hear what you are doing to offset all your flights and also feeling that you have a sense of care for the planet. What is your opinion on it? Can we expect you and other bloggers to actually raise awareness on the negative impact of what you are doing? Merci !
All this carbon compensations is only bullshit. You cannot say you are helping the planet by paying to have the wright to pollute... You have to assume your decisions, not thinking money can buy anything.
@@francisfleury6171 So what's your take? doing nothing at all? Not raising awareness at all? Not even a single word during the video? Nice man, that seems pretty interesting
Glad you’re back!!! Found you through Will’s video on SQ Suites, and have loved your content! Y’all are getting me motivated/inspired to find some biz/first for my Europe trip this winter! Looking at SQ business on their A380, enjoyed your vid on that :)
Air Canada's focus on the business class is better than its focus on coach. That being said, there is no way I can give this airline credit for good service. I've flown Emirates, Qatar Airways, JAL and Singapore Airlines and their business class puts AC's to shame. Their amenity kits are cheap in comparison to these other airlines. Their flight attendants are old, out-of-shape, cranky and tired. I know you flew business class and obviously AC needs to make an effort for better service; however, try flying coach to St. John's. Halifax, Regina, Winnipeg, etc. and your experience will be much different. These planes to these Canadian cities are older, dirty, require constant maintenance, sometimes they don't make it to their final destinations. Customer Service is inexistant, AC loses your luggage, you need to take them to court to get compensated based on the Canadian Air Passenger Bill of Rights. Your review seems to have been paid by Air Canada and its not genuine.
I think the box was a result of Covid. On my last flight from LHR to YUL which was in Dec 2023 and also one before that in July 2023, my special meals were served on plates and bowls as regular meals. Awesome review as always.
we flight AC international every year. But on one trip AC took a year and half to refund a flight they cancel.................... First after they cancel AC say it will only goes to Aeroplan miles then after 6 month finally was able to get $$$ refund!! But it took ANOTHER YEAR with many phone calls to AC wondering where is my $$$!!! 🤣🤣 at least I got an email of apology in the end and 20% off next booking....... Virgin took 1 week........ AC really need to get better!!!
I love the occasional elbow checks you give Lufthansa. The German flag carrier is shopping Airlines all over Europe while treating pax like cattle. And letting it's good name go to waste to satisfy shareholders. BTW: Your LH review is not available from Germany "due to a privacy complaint" - and now we all riddle who might have complained here. Not.
Hi Non-stop Dan! Air Canada 🇨🇦 is so cool and as a airplane Carrier every Voyageurs must think choose them to fly. I like American Airlines as the best American passenger Company. Bye, Have a nice weekend! 😎 Hernan Andres Alcaraz 🌠💘🌠💘🌠💘
My dream it to go Vancouver as I’m lucky enough to have an uncle to live there and my cousin as well but she now lives in Glasgow Scotland and I want to the sites in Vancouver and to see their ice hockey team the Vancouver Canucks thanks for the re view of air Canada Dan 😍 😍😍😍
Air Canada is similar to American airlines. Nothing to write home about. If you're paying for business class the service and food should be much better. I would rate Emirates, Singapore Airlines, KLM, Air France, and Qantas on a better level of food and service for business class.
I can only agree the hard product and the service with Air Canada is amazing, but somehow they lack in presentation skills for the meals. That they have the skills for a perfect service and presentation is clearly visible in their Maple Leaf Signature Lounge in Toronto, one of the best lounges i ever visited. If they could transfer only 50% percent of this into the sky it would be amazing.
Hard product with AC is excellent - mainline aircraft and lounges. Service is good onboard BUT you better comply to cabin crew which is normally very strict on all flights even pre-pandemic…think constant back and forth down the aisles constantly looking for reasons to wag their fingers at everyone. I find this extremely unsettling on any airline. Now, during Covid, Canada and Air Canada has absolutely been one of the worst yet most compliant businesses to the government with mandates and rules. With that said, Air Canada is currently unbearable in my book as masks are required regardless of destination. Oh and how could I forgot about the complete monopoly they have on nearly all Canadian routes especially to small markets. They are taking advantage of their government caused pandemic losses by price gouging and people have no choice. All of this is just sort of stomach turning. I hope things turn around for the better with this unavoidable airline that doesn’t intend to be disliked, but need to become more self aware and treat passengers better.
Dan, I am finding Air Canada the least helpful airline for customer service. As an Air Canada Airplan member, I've been on the phone for twice for more than 50 minutes. Do you have a suitable customer service email?
Not sure if this is mentioned already but the Dreamline business seats are bigger - with seat pitch even 4-6 inches more . I wouldl like to measure but I don't find them totally comparable for very tall people.
News alert!!! Air canada has now been voted, along with West Jet the worst airlines in North America. I was shocked when they were voted the best a few years ago. This Canadian girl will never fly air Canada again. KLM all the way baby lol
Hey I’ve been watching ur videos for a while now and I’ve never seen you in a Saudi airline can you try it and tell us how is the experience BUT there is NO ALCOHOL cause of the country religion
I MISSED YOU GUYS😭❤ Took a much-needed month and a half off, but I'm so excited to be back! As always, I'm so grateful when you support my sponsors, especially loyal ones like NordVPN. They help keep me objective, unbiased, and of course, in business! If you want, please check them out here: nordvpn.com/nonstopdan
We were entertained with your Oskar & Dan channel. So glad I found that one too
We've missed you too mate, great to see you again
Hi Dan can you fly BRA One more time i relly like that company
You should do Thai new first class
We missed you Dan!
Hello , hope you are doing amazing!
I am Julie I was your service director on that flight 😀
I want to personally thank you for this lovely review. It really made my day and getting such good feedback during these challenging days of flying certainly felt very good.
Very happy that my crew and myself could make your flight enjoyable and comfortable.
It will be my pleasure to welcome you onboard again in the near future.
So awesome of you to say this as well. 💯
Noiceee
Omg julie, you should do vlogs from a canadian flight attendant, you seem like a really nice and lovable person!!
Any chance your lovely disposition could relay in an equally lovely way the need for the catering to improve in this expensive class of travel?
@@Tellyawhat4 Julie is just an FA, not responsible for AC’s catering choices.
Thank you Julie for the wonderful comment and service as always!
Hey Dan. I’m Super Elite on AC and can tell you that you got the Covid meals and service. Good news is that full meal service is back so the presentation is now way better than what you received. Although, in fairness to AC, during the height of Covid those fancy paper tray boxes were better than what many other airlines were serving.
He had an SPML. You could see the others guests had China service.
What does it take to qualify for Super Duper Elite?
@@dansmith1466 Flying 100,000 miles on Air Canada in a year OR 100 Air Canada flights Plus yup must spend more than $20,000 with them. AC SuperElite is awesome though. There is a Concierge Service, dedicated customer support, private dinning for International travel out of Toronto, Vancouver and MTL, Prosche Transfer service in Toronto (coming soon to YVR & YUL I hope) and a bunch of perks.
I got a 75K and I felt I heckuva flew every other week. I just cannot imagine the life of a super elite…
@@vitusyu658 you probably fly westjet 💀
You should do jet breeze it is good
“Eating pasta shaped cardboard, in tomato sauce” that’s hilarious
Air Canada didn’t surprise me! If your over 6 feet tall a coffin would be more comfortable than their lay flat pods!
One thing about Dan is he just doesn't stop.
He just. Doesn't. Stop.
😂😂😂
Love the editing :)
Air Canada seems to be the most bi-polar airline in North America. Sometimes it is pretty stellar and other times it lives up to is given motto of "We're not happy unless you're not happy." Thankfully, you got the good side of Air Canada on this flight.
Interesting… looking forward to trying it soon and creating a review as well ☺️
For me its usually "We're not happy until your happy" Because unless your actually friendly to them, they don't really shine a smile or be nice to you, atleast my experiences here in Canada. And most of the time, almost everyboy on board are usually tired and just want the flight to e n d .
ROFL! Soo true! I'll have to remember that motto.
I’ve always had a good time with Air Canada so long as I was flying business class or premium economy, they treat their business class passengers fantastically, but it seems like the service doesn’t make its way to economy class.
exactly, air Canada is like a ticking bumb .anyway taking flight with air Canada waiting for the nightmare, two nightmares were enough for us, never again. we wont take their free tickets!
So, as a Canadian I admit the national pastime is bashing Air Canada. I've flown their business class a few times. I find the experience to be generally very good. I'm flying them early next year downunder and I am looking forward to it.
Air Canada is only bad to people who have never had the pleasure of flying United.
Also if you can avoid YYZ, most of the issues with delays, cancelations, and lost luggage, disappear.
@@Evange Same problems at YUL...
Australia welcomes you!!!
Air Canada sucks in Economy, because that's not what brings the profits.
Hey Dan I have a Recommended video Maybe another documentary for what happened to air berlin and why they went bankrupt also loved the video Dan!
Actually a good idea ngl
@@froggy251 same
I've flown AC in Signature Class from Doha to Toronto (the end of a trip which also saw me in q-suite from Montreal to Doha). Whilst comparing Air Canada to Qatar Airways is difficult given how stellar QR is, AC has a great seat with amazing seat controls, the service was very good and the arrival into Toronto, contrary to what it is now, was very smooth. I'd still rather fly to Montreal and fly Qatar anytime I go to India though 😂
Its a real shame that Air Canada gets such a bad rap for what is the Toronto Pearson Airport Authority's fault.
@@Evange Exactly, and whilst AC has their moments people tend to forget that the same issues are happening to so many airlines and airports around the world, unfortunately AC has become the scapegoat for Canadians and anyone flying them through Canada
Dan, thank you for being kind to Air Canada. This has been my primary airline for as long as I can remember (I live in Toronto) and while I've had some disappointing flights/service/delay, the majority of my experiences have been positive (even when I've been upgraded to business class). When I was flying business back in 2016-18, the food was really good and it was presented in a lovely fashion! I'm not sure why special meals were coming out in carboard boxes...that was a letdown to see. For me, it's the massage feature and the adjustable firmness of the seats that make AC business class worth it! I wanted to be in Greece so bad this year but I'm trying to live vicariously through others at the moment. I hope this means that the Oskar and Dan channel will have a vlog from Greece soon! Travel safe!
I think it's just a Toronto airport issue, I'm pretty sure it's North America's major airport that sucks the most at being an airport (especially right now with the staff shortages haha)
Although it is Air Canada's hub, and the busiest airport in Canada, meaning most people do fly through Toronto at some point, and I'm guessing that's where their bad experience comes from
I might be wrong on that, but personally I've never had major issues with AC✌
Why not fly United or delta
Classic….”sorry” LOL 🇨🇦 Thanks for the positive review of AC. I think they do many things right and also have much room to improve. Some SDs like Julie are amazing and it really makes the flight. I had such a Vancouver based SD who also made that personal connection to the passengers. I thanked her for a wonderful flight and she was almost brought to tears! They need to hear when they do a good job so make sure you thank great crews!
Hey Dan, I recently discovered your channel and I’m in love!! I’ve been watching your videos back to back for days now ❤️ I was wondering if you were able to do a review of Emirates new premium economy? I’m flying in that cabin class in a few months and would really appreciate review 🥰
Lots of love
Millie xx
What a fantastic Air Canada flight report video and I see the Air Canada view and food is super great and delicious keep it up my friend @ Nonstop Dan!!
Thanks - yes, they're not bad!
I recently flew transcontinental in AC business between YUL and YVR and I was pleasantly surprised. The purser went around and personally greeted every guest in the cabin. The service was personable and warm as well. Food was also very good. All in all, a great flight! The only downside was a late departure from YUL due to the previous flight being delayed...
Me too. This was from YVR to YYZ. The purser's greetings didn't occur on SFO - YYZ route though. I guess it does depend on which purser you get.
Plastic cutlery, still? Why oh why AC. Excellent video as always Dan
Hi Dan! Being called by name has been my experience on all of the Air Canada flights I have taken in First or Business class. I can’t say it’s a policy as I am only a consumer, but that has been my experience.
The usual air canada food is actually decently good, as is their wine selection. And, importantly for people who travel often, they change out both selections regularly, but then also have some consistent favorites (the parsley omelet, or the smoked salmon salad appetizer snack). I fly the same domestic route semi regularly, and I don't think I've ever been served the same wine twice.
Maybe because you ordered a special meal they just funneled you into the same system as the economy meals? I see people getting special meals all the time in economy, but never in business class. So two parallel systems for special ordering probably don't make sense for the volume.
Also did you know, when the FA comes through and introduces themselves and then takes your order.... it's actually done in order of status? Aeroplan Super Elite are supposed to be guaranteed their meal choice, so they all get addressed first. Other status levels aren't officially supposed to be ranked, but anecdotally the FA has a list of every passenger and they're status level so when there's a limited number of meals on board, it's often done in descending status order. Which, in my opinion a fully cash paid business fare should trump someone who upgraded due to status, but the airlines have probably done the math to know a frequent flier is more profitable than occasional high-spender.
For the cost of a business class ticket, they should never run out of meal choices.
So helpful seeing someone travel to document the current state of air travel in such a exciting and informal way!
As a Canadian/American, I definitely looked forward to this one. Never flown Air Canada international business but your observations are right-on and even had me LOL a few times. AC has always had this weird mix of doing some things really well and then totally flubbing some others. I think that's what frustrates so many of us 🇨🇦. Hope you got some time to spend in Montreal (my hometown)... it's a fun place!
Thanks for visiting Greece! I watch the air canada 777s every day from my window arriving from Toronto and Montreal.
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Honestly Air Canada has really stepped up in the last 6-7 years or so. They USED to be the airline I would avoid and always opt to fly WestJet. But now? I’ve made a complete 180. WestJet seems more like a budget airline, in 2018 I flew first class with them from Toronto to London and it was extremely disappointing to say the least. Zero personalized service, meals on economy trays, etc. Just was truly awful, and that was BEFORE Covid! I’m excited to see that you enjoyed your Air Canada flight and also excited for the next video. Safe travels, Dan! 😊
WestJet has declined so much recently. It's disappointing to see how their focus on customer service has completely disappeared. I booked my next flight on Air Canada, betting on the fact that they are taking deliberate steps to improve their service.
@@teetertotter5787 with how airports and airlines are right now, westjet does seem to be doing better than air Canada at the moment so I hope yours isn’t cancelled mid air and you’re stranded somewhere like a recent air can flight 😭 but definitely agree with you!
Yeah, westjet calls it's domestic business class premium, has the same wide seat as Air Canada, but then there's no entertainment system and the food is just a snack box thing. But the cost is usually identical to AC. So like, they're trying to lure business travelers away from AC, but it's just not worth it unless you live in Calgary maybe.
The Calgary Westjet lounge is solid.
I've only flown them once, on business class, and I have to say, even AA has better service... Their hard product was good though. Glad you had a better experience
I dont understand air canadas inconsistency of service, sometimes its amazing, sometimes its terrible and it also sometimes just serve and and yeah.
Is Air Canada the best airline in North America? No, but they're doing a wonderful job of selling rail as an alternative to air travel!!!
Speaking of amenity kits: back around the turn of the century [yes, this one....] I flew Northwest a few times in 1st class and their amenity kit included a battery-powered electric razor [courtesy of Givenchy], which I still use to this day.
I flew Air Canada on business class last week just for the flight alone! I had more fun with the journey than the destination (nearly just did a round trip to the destination and back).. I love air travel so much.. you get a place to sleep and a place to eat quality food! I just love sipping champagne high up in the sky 😁
"Is Air Canada the best airline in North America?" No, it is not. It's a total sh*t show!
Your meals really surprised me. Every business class meal i’ve had, and even those i bought in economy came on actual plates. I’ve only flown their narrow bodies where i expected service to be even more spartan. Hell, i was astonished i got a hot towel service pre-meal. Maybe it was just a fluke…
Daniel. So happy to see you back!!! Glad you enjoyed some much deserved personal time! What a great video on Air Canada! That’s really first class service! I’m so happy to see you again! I’m impressed with Air Canada. Looking forward to your next video! Have a great rest of your week! Mark in Iowa.
Thanks so much Mark! Great to be back🙏
Thank you for your videos and thank you for letting people share some ideas here , it has helped me reach over $240,000 in trading by age 24! Thanks NBonstop Dan. Keep the videos coming. 👍🏽
This summer I flew AC in C from AMS to YYZ together with my wife and two kids. I can totally confirm your comments about the excellent service, the Flight Attendants even helped my kids cutting their food - quicker than we got on my feet to do our job as parents.
19th comment 😂
I thik Canada’s airline is at least better than USA
The last time I read a review of an Air Canada flight (not this channel), the purser threatened to personally wrestle the camera from the reviewer, despite the fact that they'd previously sought permission to film inside the cabin. So I guess anything here is better than a threat of violence towards a passenger............
I got my parents business class and I am so happy for them! This is the first time they will travel business class
8:55 the lufthansa joke keeps hurting as a german but its true………..
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I encourage you guys to check under your seat even in business and see how grizzly it is. They never ever clean it. Seats are littered with dirt, grease, leftovers, nose and fecal miasmas. In addition, never ask for a tea or coffee since the boilers are never cleaned either. I keep the blanket beneath me as shield. 🤪
I think it's hilarious that you know Canadians would be hoping for you to trash our national carrier. They are legit one of the most hated brands in the country but, when you compare them to the other North American carriers I would say they are among the best, only Delta would come close. I agree the meal presentation was not great, usually in J class you get proper dinner wear not a box. Great review!
We flew AC YVR to YYZ on 19/06 and they were the worst business class ever. One hour and fifteen minutes lining up to check in and Very poor food offerings. On the positive side the seats were good and the staff friendly.
Thank you for making this. I watched this video before my business class flight with Air Canada. For you the food came in trays. For me, I had a table cloth and a beautiful presentation. I felt like I was at a restaurant. Only thing I didn't receive was the care bag. Also my seat had a chair massage option. Overall I enjoyed my business class with Air Canada.
Thanks for making this video.
I'm from montreal, I often fly from montreal to europe . always use AirCanada and most of the time I really enjoy it. have 1 point to add to your video, on that plane, avoid seat 7k and 7a, they don't have the same view ( 1 windows missing, it's block ).
also, your not talking directly on the flight, where you ask not to film in the plane ?
and another point, in the montreal international lounge , before the pandemic, they use to have an Haagen Dazs ice cream freezer... I miss that !!
thanks
The livery on the plane is so smart and classy!! Brilliant review! Been subscribed for two years now and still never disappointed! Thanks Dan for your refreshing, impartial, honest reviews :)
Nice flight report.
I flown AC Business Class both domestic & int'l several times; i get why Canadians don't have the nicest things to say about the airline because AC's domestic flights are rarely comparable to longhaul overseas. I had one out of 8 "not so fun" international experiences (without too much detail the food was the highlight) but the other 7 were really good. I was either addressed by my surname or first name (when they remembered my preference), the food was great (always choose the pancakes and ask for extra maple syrup!), the cabin crew were amazing and i completely agree with your comments on the seat.
There are definitely better National carriers out there but I would still choose them over most Nth American airlines and many european National carriers too.
I don’t understand how these airlines are still getting away with charging BC passengers for wifi, what a joke
Yayyy welcome back! Was not expecting this positive review! 😅
Just flew AC business YUL - LHR and back... 10/10 👍👍👍👍👍
You should fly syd to lax in the new delta one
Honestly, a few months ago I took a business return flight to Bangkok with 2 legs on Etihad, 1 on Thai and 1 on Air Canada, and the AC flight was by far the most comfortable I was on any of them. It was quite shocking since I always hear people trash Air Canada, but in my experience it was quite great. Granted, it was 1 flight so I may have gotten lucky. Seems not though since you had a somewhat pleasant experience as well!
I feel like the AC signature suites have the best controls, including being able to adjust the firmness, but the seats are actually a bit smaller than other comparable airlines. As a side sleeper I do find ACs seats are not the easiest to sleep on. Whereas KLM and AirFrance, I can sleep on those planes as if I was home in my own bed, even if their cabin's are usually a lot more run down than AC's.
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As a Canadian, happy you reviewed Air Canada, in my opinion Air Canada is the best North American airline
Yes it can be good internationally. However it does not hold a candle to most Asian companies except for China based airlines.
Thank you for your review we are flying to Brisbane Australia and chose to fly Business class!!! What a treat !! We are truck drivers but are doing a first class vacation for our anniversary ❤️❤️❤️❤️
My mom is a flight attendant for air Canada lol
Haha, thanks for reviewing air Canada business class. Being a Canadian and based in Toronto, I have flown quite a few their business class over the years. I must say your review is honest. Your meal experience at the lounge actually was the "best" in Canada, because at Toronto lounge you have to order out of bar code and there are only 3 hot meal options including a burger! The in flight service, I am surprised that it was served in plastic cutleries, usually it should be real knife and fork. The greeting by last name and personalized chit chat is very specific of this wonderful Julie, you definitely don't see that often on air Canada flight these days.
The special meals are served in plastic wear regardless of whether or not you’re booked in business class. You can see in the video that other passengers that didn’t request a special meal were served metal cutlery.
Flew business class from Calgary to London in 2021 and the presentation was actually really nice and they brought out each course separately (i would have remembered otherwise because it's my pet peeve when I get dessert at the same time as my entree, something about the two smells comingling just absolutely disgusts me??). I don't know what the box situation was about but maybe something to do with dietary restrictions? still, they should have plated it for you! but just for the record, others should know that's not AC standard practice :) Also, I asked for a Coke when we were just about to take off and they gave it to me, they just couldn't put it in glassware because we were about to hurtle through the sky with the seatbelt sign on.
honestly, it doesn't surprise me that Canadians hate AC and international travellers love it for two reasons: first, you don't always know what you've got if it's the norm; second, the international offerings are actually really impressive but the short- and medium-haul domestic Economy flights can be quite expensive, sometimes with few frills, and often without many other options for arriving to your destination. So if anything bad happens it's not "well that's air travel for you," it's "this is AC's fault." Between the virtual monopoly on certain routes, and the fact that you're just not in the same mood if you're flying somewhere to visit your ailing aunt/ see a medical specialist etc than if you're going on a vacation/an exciting business trip, I think it just changes the perception for Canadian travellers. And perception is a huge part of your experience.
Awesome job dan thumb up
I have flown the Cross-Atlantic on Air Canada in Business Class a couple of times and will do so again next week on my way to Australia. It's not Emirates but it's comparable in the size of the pods and lovely service. The main differences are, that the drinks aren't served until the flight takes off because Air Canada is to lousy to pay the tax on the drinks, the decor is grey not wood veneer and I can't remember if we got a little bathroom bag from them or not and no PJ's either, like on Qantas. United's Pods are better because they fully close off but I preferred Air Canada overall. Also, from what I've seen of my upcoming flight to NZ ion Air NZ in Business Class, Air Canada is going to be way better than them, too. Generally, Air Canada is a great choice in my opinion!
You missed the worst part of flying in Canada theses day…check in and security, be thankful you connected through Montreal and it wasn’t the origin of your flight.
I wish they hire nom canadian and offer them paper for them to apply for work permit and mvoe to canada… the problem with the west it is not as easy like gulf in employement even though they are on shortages.
You took your flight at the good time because since mid June, delays (and cancelations) at YUL are insane. On June 19th, I flew from YUL to CDG with Air France (my first A350 flight). I only had a carry on, so no bag in the belly of the plane... and no waiting at the airline's desk. Then, for the security... 1h45 of waiting. On my previous flight in May, it was less than 10 minutes. All flights were late to wait for passengers. I was lucky, the incoming flight was on time, so I had only a delay of 1h15 and no connecting flight at CDG. Major airports in Canada currently have big problems. They don't have enough people working. Same for Air Canada, where service can be different from a flight to another. I had a pathetic YYZ-ICN flight a few years ago while the return (to YVR) was perfect. But Air Canada is far better than US companies.
My recent Air Canada experience was dreadful. Business Class London-Toronto was ok, food was extremely poor and the service pleasant but unremarkable. Coming back was a nightmare. Last minute cancellation on the return flight, no compensation yet, little in the way of assistance, then back the next day, a 30 minute wait for entry to the lounge, dirty seat and tray table in economy, dreadful food and then lost baggage and no AC representative in London to deal with it. It took 3 more days for them to return the bag. My patience with these guys is warring extremely thin
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Hey dan, i just got to my first business class on the turkish a321 its going amazing! I got the whole row to my self and the orange juice is amazing!
Hi DAN, I have recently discovered your channel while i was watching videos similar to yours on another aviation channel. I really liked your channel after seeing few videos and I have subscribed the chanel. I would like you to travel with PIA and SERENE AIR and share your journey with us .
Good work and keep it up
Finally you flew on Air Canada Signature Class. I had the opportunity to fly business class from Vancouver to Toronto and it was really amazing from the in-flight meals, drinks and especially the movies such as Turning Red and No time to Die.
My gripe about AC is not about the seats or the planes, or even the normal service /food, it's about how the airline deals with problems, any problem. At one stage I flew AC enough to get to "Super elite" and the one outstanding memory is the staff's most pressing need in every case where something had gone wrong was not to fix the issue not to help the customer but to take endless efforts to find who is to blame. It drives me to distraction. Made to share a hotel room because of a late flight/missed connection; three para email on storms in Seattle. Lost luggage: long conversation about badly trained LAX staff. Missing catering; lecture on the number of flights leaving YVR. And so on. Any airline can get you from Ato B,it's how they treat you when things go wrong that differentiates the bad from the best.
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Hey Dan,
I love your videos but cannot find any moment where you actually talk about the carbon offset or the impact on the planet that it is to fly around the world.
I am sure many of us would like to hear what you are doing to offset all your flights and also feeling that you have a sense of care for the planet.
What is your opinion on it? Can we expect you and other bloggers to actually raise awareness on the negative impact of what you are doing?
Merci !
All this carbon compensations is only bullshit. You cannot say you are helping the planet by paying to have the wright to pollute... You have to assume your decisions, not thinking money can buy anything.
@@francisfleury6171 So what's your take? doing nothing at all? Not raising awareness at all? Not even a single word during the video?
Nice man, that seems pretty interesting
@@Ouiz2 Exactly. I don't want to hear about this during a airline review, like 99,9 % of the population.
@@francisfleury6171Poor you 🤣
Great videos! Happy to see you back!
Hey Dan can plz do a review on qatar airways Boeing 787-8 economy class👍
Glad you’re back!!! Found you through Will’s video on SQ Suites, and have loved your content!
Y’all are getting me motivated/inspired to find some biz/first for my Europe trip this winter! Looking at SQ business on their A380, enjoyed your vid on that :)
Air Canada's focus on the business class is better than its focus on coach. That being said, there is no way I can give this airline credit for good service. I've flown Emirates, Qatar Airways, JAL and Singapore Airlines and their business class puts AC's to shame. Their amenity kits are cheap in comparison to these other airlines. Their flight attendants are old, out-of-shape, cranky and tired. I know you flew business class and obviously AC needs to make an effort for better service; however, try flying coach to St. John's. Halifax, Regina, Winnipeg, etc. and your experience will be much different. These planes to these Canadian cities are older, dirty, require constant maintenance, sometimes they don't make it to their final destinations. Customer Service is inexistant, AC loses your luggage, you need to take them to court to get compensated based on the Canadian Air Passenger Bill of Rights. Your review seems to have been paid by Air Canada and its not genuine.
i love my national airline 🙌
Good review Dan. Air Canada does put up with some poor criticism from some people. I’m glad you rated it positively.
im working as FA on AC, thank you for the nice video, the guy who served you was the best and sweetest coworker! Hope to see you soon
I think the box was a result of Covid. On my last flight from LHR to YUL which was in Dec 2023 and also one before that in July 2023, my special meals were served on plates and bowls as regular meals. Awesome review as always.
This guy is actually very amazing
I really thing he deserves more subs
Btw nice video
Great review, but seriously, do you EVER fly economy? 😅
You and Oskar need to come down under to Australia and do a QANTAS review ☺️🙏
Thank you for this video.. I'm about to fly from lax to Manila...I will NOT book with Air Canada. Back to Philippines 🇵🇭 Airlines
we flight AC international every year. But on one trip AC took a year and half to refund a flight they cancel.................... First after they cancel AC say it will only goes to Aeroplan miles then after 6 month finally was able to get $$$ refund!! But it took ANOTHER YEAR with many phone calls to AC wondering where is my $$$!!! 🤣🤣 at least I got an email of apology in the end and 20% off next booking.......
Virgin took 1 week........ AC really need to get better!!!
I love the occasional elbow checks you give Lufthansa. The German flag carrier is shopping Airlines all over Europe while treating pax like cattle. And letting it's good name go to waste to satisfy shareholders.
BTW: Your LH review is not available from Germany "due to a privacy complaint" - and now we all riddle who might have complained here. Not.
Hi Non-stop Dan! Air Canada 🇨🇦 is so cool and as a airplane Carrier every Voyageurs must think choose them to fly. I like American Airlines as the best American passenger Company.
Bye, Have a nice weekend! 😎 Hernan Andres Alcaraz 🌠💘🌠💘🌠💘
Air Canada is a great airline. The only drawback is having to often go through the Toronto Airport.
My dream it to go Vancouver as I’m lucky enough to have an uncle to live there and my cousin as well but she now lives in Glasgow Scotland and I want to the sites in Vancouver and to see their ice hockey team the Vancouver Canucks thanks for the re view of air Canada Dan 😍 😍😍😍
Air Canada is similar to American airlines. Nothing to write home about. If you're paying for business class the service and food should be much better. I would rate Emirates, Singapore Airlines, KLM, Air France, and Qantas on a better level of food and service for business class.
LOL LOL LOL DON'T SAY NORTH AMERICAN, SAY CANADA, PLEASE!!!!!!! I LOVE YOUR VLOG, U AND JOSH CAHILL, BOTH 2 OF THE PROFESSIONALS GUIDES OF QULITY!!!!!
I can only agree the hard product and the service with Air Canada is amazing, but somehow they lack in presentation skills for the meals. That they have the skills for a perfect service and presentation is clearly visible in their Maple Leaf Signature Lounge in Toronto, one of the best lounges i ever visited. If they could transfer only 50% percent of this into the sky it would be amazing.
Very informative!! Wait, but did no one notice that they still called Podgorica "Titograd" on that map?? It's been like 30 years?! :O
Hard product with AC is excellent - mainline aircraft and lounges. Service is good onboard BUT you better comply to cabin crew which is normally very strict on all flights even pre-pandemic…think constant back and forth down the aisles constantly looking for reasons to wag their fingers at everyone. I find this extremely unsettling on any airline. Now, during Covid, Canada and Air Canada has absolutely been one of the worst yet most compliant businesses to the government with mandates and rules. With that said, Air Canada is currently unbearable in my book as masks are required regardless of destination. Oh and how could I forgot about the complete monopoly they have on nearly all Canadian routes especially to small markets. They are taking advantage of their government caused pandemic losses by price gouging and people have no choice. All of this is just sort of stomach turning. I hope things turn around for the better with this unavoidable airline that doesn’t intend to be disliked, but need to become more self aware and treat passengers better.
Dan, I am finding Air Canada the least helpful airline for customer service. As an Air Canada Airplan member, I've been on the phone for twice for more than 50 minutes. Do you have a suitable customer service email?
As a Canadian I would highly recommend Air Canada
Oh that's good to hear!
@@NonstopDan Surely better than the Calgary-based competition
Excellent and informative video. No yell talking like a lot of travel youtubers and youtubers, generally. Thank goodness lol
Not sure if this is mentioned already but the Dreamline business seats are bigger - with seat pitch even 4-6 inches more . I wouldl like to measure but I don't find them totally comparable for very tall people.
News alert!!! Air canada has now been voted, along with West Jet the worst airlines in North America. I was shocked when they were voted the best a few years ago. This Canadian girl will never fly air Canada again. KLM all the way baby lol
So I flew business to mexico with aircanada more recently and there was a pre-departure service, although it was just drinks.
Hey I’ve been watching ur videos for a while now and I’ve never seen you in a Saudi airline can you try it and tell us how is the experience BUT there is NO ALCOHOL cause of the country religion
I flew business class on air Canada 787 from Shanghai to Vancouver this past weekend, shit is so much better than economy
I will be on a Business Class from Vancouver to Sydney and from Bkk to Vancouver. I am looking forward to it.
I am going to fly business with my child on both these airlines this summer. Lufthansa and Air Canada. SO this is truly cracking my up.
That lounge looks like a combination of AA’s Flagship lounge and Alaska’s lounge