Whirlpool Washer Repair - How to Replace the Suspension (Whirlpool # W11130362)
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- เผยแพร่เมื่อ 15 ส.ค. 2019
- Do you need help replacing the Suspension (Part # W11130362) in your Washer? With this video, Steve will show you how easy it is to complete this repair yourself, by taking you through the process step-by-step. When you do the repair yourself, you can save time and money that you would normally spend on having an expensive repair technician come to your home. At PartSelect, we provide tools for success at every stage of the repair and have been helping do-it-yourselfers since 1999!
Do you need a replacement Suspension for your Washer? At PartSelect, we pride ourselves on selling only Original Equipment Manufacturer parts, so you know the part you buy will be compatible with your Washer. You can pick up an authentic OEM part sourced directly from the original manufacturer here:
www.partselect.com/PS12347546...
The information in this video is specific to Whirlpool, Maytag, Kenmore, and Crosley Washers. If you’re looking for a replacement Suspension for a different model Washer, simply enter your model number into our website here:
www.partselect.com/?...
For help with where to find your Washer's model number, use our handy model number locator here:
www.partselect.com/Model-Numb...
If you are having one or more the following issues with your Washer, replacing the Suspension may solve your problem:
1. Shakes and Moves
2. Noisy
For a list of other parts that could be causing one of these symptoms, visit our Washer repair page, for help troubleshooting the problem:
www.partselect.com/Repair/Was...
PartSelect.com is committed to providing you with high-quality parts, quickly and easily. Buy with confidence by learning about our Same-Day Shipping, Secure Shopping, and 30-Day Return Policy on our website.
www.partselect.com/Same-Day-S...
www.partselect.com/Thirty-Day...
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At PartSelect, we’re here to help at every stage of your repair. Our friendly Customer Service Representatives are happy to help with any questions you have about your repair, your appliance, or your replacement part. Visit our website to try our new LIVE CHAT feature, to speak to one of our customer service representatives.
Here is a list of tools you will need to complete this repair at home:
• 1/4" nut driver
• locking pliers
• broomstick or long pole
This Suspension Matches the Following Product Numbers:
PartSelect Part Number: PS12347546
OEM Part Number: W11130362
For more helpful repair videos, you can browse through the hundreds of repair videos on our TH-cam channel. For more help with your Washer, look at our Washer Repair playlist on our TH-cam channel:
• Washer Repair - Replac...
Stay safe during your repair! Be sure to check www.partselect.com/Repair+Saf... for proper safety procedures before you begin. Use of this video is at your own risk, without liability to PartSelect.com.
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Thank you so much for this video! We were quoted $500 to fix our washer, which is only $60 shy of what we paid for it. I'm still out $140 for the service call, but we bought the suspension rod kit for about $130 and were able to fix the washer ourselves in about 30 minutes. It did take three of us - my son held the tub out of the way while my husband held the flashlight and handed me parts. I did the actual work because my arms and hands are small enough to easily fit in there. The washer is only 2 years old, btw. I'm so glad we didn't give up on it.
This is excellent to hear, and glad you didn't give up on it!
Same here. I was throughly shocked when I was quoted 475 dollars, and then saw this video and realized I could easily do it myself 🙏🏻
$140 service call…. I only charge $65, good god.
I'm not sure if anyone else figured this out but rather than trying to fight with vise grips and cutting your arms up you can stick one of the new springs through the hole hook onto the old spring and pull it up and insert the new keeper very easily.
:-) wish I'd seen this a few days ago! GREAT idea. What I did was pop thr tub top piece off which gave all sorts of toom. Vice grip method sucked.
This tip made this so much easier, thank you, thank you, thank you!!!
That's what I did on the last two!! My forearm is tender from fighting with them grip pliers!!!
I wish I had read this before doing mine. Since I'm on blood thinners, my arms look like I was defending myself from a beating.
Mind is officially blown.! Thank u
Thank you! I followed the video, but had trouble getting the new rod through the support hole on the washer. So, I used the old rod, looped it to the new one and pulled it through! It was fast and I replaced all four suspension rods in less than 45 minutes!
I fixed mine, female age 73. Thanks
Pro tip, if you use the hook end of the old rod, in the hook end of the new rod it is a lot easier to orient it into the bushing lock.
Thanks for the amazing tutorial! I had two repairmen come to my house and they fixed the problem for a few weeks before it started to had the same problem, they told me i needed a new washer.. I decided to try and buy new absorbers and repare it my self because they never changed the absorber.. The washer is working great now, so thanks for saving me a few bucks on a new washer!
We just finished fixing our washer and I can't thanks you enough for this video
Thank you Steve and PartSelect. With the information in your video I was able to replace the suspension rods in my washer. My 11-year-old son was my second pair of hands and all I needed him to do was slide the top socket onto the rod for each corner while I pulled up the rod and drum. We are rnning a load now and the wobble is gone. Thank you again.
Yeah need more hands for that part for sure.
Thank you, the vice grips really helped, your instructions to include the little things on how to remove the black clips at the bottom really help.
Absolutely one of the very best DIY videos I have ever seen on TH-cam. Well done and Thank You !!
Glad you liked it!
Thank you very much for this video. I watched a few times before taking on this job. I spent $61.97 for the rod kit and took out the washer installed the rods and reinstalled it in a little more than an hour. Thanks again for your video.👍🏼
Perfect DYI tutorial, excellent editing as well!
I put a 4x4 block under the tub motor, it raised the tub so there was no weight on the suspension rods while I locked them in.
Do the suspension rods ever just come unhooked?
Nice work and help, thank you 👍
Wonderful video. Thank you so much for taking the time.
Well done and great video! Helps a lot!!
Excellent, the best video thank you
Thanks Steve, very helpful !!
Thank you for posting!!!!
Very helpful, thank you 🙏
Thanks . It's the best video
Thank you very much Sir! Very Good Video!
Thank you very much Sir!
Thank you sir.
Thank you!
EXCELENT video!
Are all four rods the same? I switched them out and now the tub is leaning. I noticed two rods seem to have more play although they’re new. I changed all four.
I did mine today, shakes more violently now than it did before..lol
What about the tub centering springs?
I have a Maytag model MVWC565FW1 The rod on the front left as your looking at it (by the liquid bleach dispenser). I had an issue getting that back in working around the dispenser
d
Same thing happend to me i dont know what else to do
Very good tutorial but why must everyone add distracting music in the background , why, someone please tell me why?
Man, lucky you. Mine didn't come with those holes, I had to have my husband help me lean the thing on its side so we could pull the rods out of the bottom and put the new ones in the same way.
Would worn suspension cause the entire wash basket to drop down about 3" when full of water?
Can't seem to find info on this issue. Just started happening.
No off balance or banging issues. The entire basket just drops down, almost to the floor when full.
will this fix my washer from stopping during spin cycle from excessive knocking and banging and leaving my clothes soaked?
I have same question...too bad you didnt get a reaponse
Very likely it will.
It should, but the rods have to be evenly balanced once placed.
Your tutorial was very helpful. However instead of locking pilers use the old rod to hook the new rod then pull it through the bushing sleeve then set new bushing around the new rod. A 15-minute fix saving you lost of money.
The video was very helpful but I did run into a couple of problems. 1. The hole at the bottom of the tub where the spring goes did not have a slot so that you could install it from the top, you had to first insert the assembly from the bottom therefore had to keep going from bottom to top. 2. I had to work in a very limited space. Between these two problems a job that should have taken less than an hour took 3 hours.
Did anyone notice that he didn't put the hook in the upper ball correctly? Look at it the way it was in the beginning at 2:55 and how he put it at 6:43. He did the same thing on the back one at 9:58. 🤣
I was about the post that! LOL Hilarious. Even a newbie would put it on the same as the old one.
Ya, yup, I was just about to mention that. Now, why would he do that?! lol
Is this the fix for a washer that sounds like the gates of hell are trying to get out of the washer when it goes into the spin cycle?
I dropped my pliers. Lol
👍
Lifting the drum and heavy motors with one hand is nearly impossible. On our machine you cannot do it without two people, one holding up the drama the other one to maneuver the rod into the plastic part.
Yeah gets difficult right at a couple inches left to go.
I tried all these fixes to get the washer to stop shaking. Here is how I fixed it. Take out the tub, it comes right out after removing the center bolt. Flip the tub upside down and shake it. Remove the $2.50 in coin trapped between the two parts of the tub. That's it, the shocks are fine, they slide on the rods, the springs are fine if not broken. Washer works like new.
Thanks I’m going to give this a try next
OMG. That's hilarious!
Just retired due to this tip.
Thank you!
All of the tops you didn't orient the ball right. The top hooks set down in the ball
I noticed you didn't recalibrate the machine to have it go back to its ordinal settings
Replaced mine and my washer shakes worse …
How do you know a rod is BAD??
With the lid open and washer empty, push back and forth on the center of the drum. If the whole drum moves around very easily, the spring rods are too loose = bad
If my suspension is worn out would that cause a fault with my machine resulting in it not turning on? I plug mine in and all it does is buzz please help?
No a worn out suspension will cause an Uneven Load error.
Most of these new Whirlpools don’t have suspensions.
Mine worked for a week or so then started banging again. Looks like I have to buy another one the New World Order machines that last for 3 to 4 years.
WHY SO UNNECESSARY BACKGROUND MUSIC ? ITS DISGUSTING .
Maybe I should go into the "service call" business, just charge people good money to come and look at it, but do nothing.
Hey, those aren't locking pliers that's clearly a vise grip