I DAMAGED MY CUSTOMERS CAR

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  • เผยแพร่เมื่อ 24 พ.ย. 2024

ความคิดเห็น • 117

  • @Phil-Sands
    @Phil-Sands 5 หลายเดือนก่อน +44

    You have my total respect showing the damage, as you said, you could have cut that out but your honesty will serve you well.

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน +3

      Cheers Phil 👍👍

    • @jonathanbew2434
      @jonathanbew2434 5 หลายเดือนก่อน +2

      We all have bad days. . Fair play for being honest! I’m the same I broke a small cable last week.. turns out throttle control signal.. it went through the bulkhead .. all sorted in the end

  • @Archiebold247
    @Archiebold247 4 หลายเดือนก่อน +10

    not many young lads with his pride and honesty left in this world great work 😉

  • @simonlawson2236
    @simonlawson2236 5 หลายเดือนก่อน +7

    Accidents happen and it's how we deal with them that counts, don't be hard on yourself your work always looks exemplary.

  • @BobBob-bn4os
    @BobBob-bn4os หลายเดือนก่อน

    Got to admire you for showing and explaining what happened with the bumper. We all make mistakes nobody is perfect.

  • @IloveMK
    @IloveMK 5 หลายเดือนก่อน +6

    100% Respect to you for coming clean to the client about the damage, I hope that the cost will be minimal and you get a good feedback from the client.

  • @Ianf1x
    @Ianf1x 5 หลายเดือนก่อน +9

    It makes your heart sink when something happens. I dropped my meter in a ford and in trying to catch it broke indicator stock. Your video are the best on TH-cam.

  • @MarkGriffiths-t2c
    @MarkGriffiths-t2c 5 หลายเดือนก่อน +4

    I really liked your honesty. Mistakes do happen and I’m glad your customer understood. Top marks to you sir for not only showing it on your video but in explaining it to your customer.

  • @danielharford-lyons948
    @danielharford-lyons948 5 หลายเดือนก่อน +16

    A lot worse could've happened there. You could easily have been crushed between them so I'm glad to see you learned your lesson well. It was a bump. That's why we call them bumpers and they're easily repaired/replaced. You on the other hand are not and you absolutely nailed that fault, fair play. Stay safe, pal!

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Thanks Daniel i appreciate your comment 👍👍

  • @stevemainwaring7598
    @stevemainwaring7598 3 หลายเดือนก่อน +2

    You are a person to trust, owned up when most wouldn't, credit to you, also credit to working in an area full of dog hairs, personally I would have walked once i saw the amount of dog hairs in the boot area, customer should have cleaned it for before hand in my opinion, hope the bill for the bumper is not to costly for you .

  • @bazmeredith
    @bazmeredith 5 หลายเดือนก่อน +10

    Epic video pal, nobody was hurt everything can be fixed. Accident's do happen to the best of us.. how you delt with it was a true professional 🤙🤙🤙

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน +4

      Thanks Baz, You are correct it could have been alot worse and not having my van infront of the car would have resulted in the car rolling on to a busy road
      Wheel chocks always from now on 👍👍

  • @kendom33
    @kendom33 5 หลายเดือนก่อน +2

    Sorry about the bumper. We've all had problems like that. Great video and honesty. All the very best

  • @toonmag50
    @toonmag50 29 วันที่ผ่านมา

    My daughter had a crappy kia picanto - fisrt version.
    Took it for an MOT and the bod finished the test and parked it outside on an inclined parking bay .
    I was in the waiting room and heard horn blasts and voices .
    Looked out of the window and saw the picanto rolling across a very busy road, bounce against the opposite kerb and come back into the road for a second go.
    Known fault on the early picantos- brakes hot metal expands, handbrake pulled on , metal cools ,contracts , handbrake fails to hold.
    No one injured,no damage and MOT man got the blame.

  • @ScrappyD1983
    @ScrappyD1983 5 หลายเดือนก่อน +4

    That scary that the hand brake just disengaged, luckily you weren't under the car, most important thing is no one got injured

  • @iaingreig2077
    @iaingreig2077 16 วันที่ผ่านมา

    Top man for your honesty. Mistakes happen.

  • @charlottedlewis
    @charlottedlewis 5 หลายเดือนก่อน +3

    I am so so sorry to watch the car get damaged. But good for you for being pragmatic about it. Shit happens. Always will.
    If you get a moment, what are those piercing probes you have. They sound like something I need.
    Love the channel. Keep up the good technical content. Auto electricians that understand the job are rare.
    Best.
    Ted

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Very true, These are Ponomo 5913 probes
      They are expensive but i find they work better in my opinion
      Cheers for watching the videos 👍👍

  • @Nonodepannetout
    @Nonodepannetout 2 หลายเดือนก่อน

    Hi ! I'm French and I hate electric handbrake !
    it's always shit !
    I watch your videos and it helped me find my intake circuit temperature and pressure sensor fault !
    No crank on my automatic convertible peugeot 207 when the outside temperature exceeded 30 /31 degrees centigrade .
    You made a video on another car model and it guided me in my troubleshooting .
    Thanks for this video .
    I'm an electronics technician .
    Hello from France .

  • @stephenbeamis1151
    @stephenbeamis1151 5 หลายเดือนก่อน +1

    These things do happen good to see how honest you are most people can understand it's a genuine accident after all it can be fixed

  • @Highran56
    @Highran56 5 หลายเดือนก่อน +2

    Shows what an honest guy you are. I wish I knew you a year ago. I took my car for repair to a youtuber after seeing all the good comments he had, turned out he had been dishonest, had my car for ages, whenever i chased him up he would say he had other jobs to do, he then damaged electricals in my car causing a non start issue but would plead ignorance that the car was a non runner in the first place even though the car started up fine before. he then charged me for trying to fix his mistake which he didnt even do. This experience still angers me a lot but seeing honest people like you has restored my faith in humanity.

  • @ringstinga
    @ringstinga 5 หลายเดือนก่อน +2

    These things happen to the best !! Big up for owning it and sorting it out ! Well done young man.

  • @danielgreenbaum8875
    @danielgreenbaum8875 5 หลายเดือนก่อน +2

    Your honesty is a credit too you ull gain more customers and reputation by sticking to honesty than trying to hide it ive been in trade 30years and thats best way bud accidents happen

  • @teslatank00
    @teslatank00 5 หลายเดือนก่อน +3

    Great video and info. I have had little accidents on jobs over the 40 years I have worked on cars. Maybe have a dozen times and always owned up, and easily sorted. They never happen again .

  • @stevehayes6661
    @stevehayes6661 5 หลายเดือนก่อน +1

    I’m so proud of the way you accept and own the issue. On pre scan was EPB fault I guess was not related to parking brake failure

  • @iancurtis9967
    @iancurtis9967 5 หลายเดือนก่อน +1

    Totally gutted for you when the car got damaged. Also being in the trade I know how you feel when something like this happens.
    On the upside your creating some great videos, I always look forward to watching your content 👍

  • @fF-jb4gs
    @fF-jb4gs 5 หลายเดือนก่อน +1

    Fair play mate!! Honesty is the best policy!

  • @Joey-rp5vg
    @Joey-rp5vg 5 หลายเดือนก่อน +1

    Great work Ryan. Your only human bud, making mistakes are gonna happen. An honest name will go far. Thanks very much for the video.

  • @RobinHasler
    @RobinHasler 3 หลายเดือนก่อน

    I think in the motor trade we've all done similar things, but honesty is always best, if you make a mistake own up to it.

  • @gordy1961
    @gordy1961 22 วันที่ผ่านมา

    We all learn from our mistakes buddy, had the same issue on my drive which is on an incline, had been working on rear brakes, it was in gear but when I lowered the jack (too quickly) it jumped out of gear and belted down the drive straight accross the road, up the kerb stopping on the chain link fence/trees opposite. I nearly had a heart attack, there could have been a kid walking on the pavement or a car coming up/down the lane. I always use a 4" thick piece of oak now...

  • @MrFrankGallagher
    @MrFrankGallagher 4 หลายเดือนก่อน

    Honest People are hard to find in Motor Trade. You are clearly very honest and that is brilliant alone because Customers know they are in good hands . Accidents happen . This honesty just reinforced my faith in your buisness

  • @kevinpalmer7452
    @kevinpalmer7452 5 หลายเดือนก่อน

    It’s a horrible feeling when you accidentally damage a customer’s vehicle it’s happened to the best of us and you were right to fess up we all watching can see you were upset about it and so would the customer car will get repaired and your reputation will remain intact 👍

  • @andrewalexander4024
    @andrewalexander4024 5 หลายเดือนก่อน +3

    Accidents happen learn from the mistake and move on great vid

  • @gordonbarclay6106
    @gordonbarclay6106 5 หลายเดือนก่อน +1

    Shit happens mate as long as no one is dead, metal and paint can be repaired, keep up the good work..

  • @tartanwallpaper
    @tartanwallpaper 5 หลายเดือนก่อน +4

    Credit for being honest… quite obvious you were gutted about it!

  • @Robbieminty
    @Robbieminty 5 หลายเดือนก่อน

    A reminder to keep yourself safe, safety first. Its easy to forget when your working alone. Just take extra care for that reason alone. Enjoying the videos very informative.

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Thanks Robbie i agree its easy to forget about the basic safety stuff before working away on a vehicle 👍

  • @howardatherton3889
    @howardatherton3889 2 หลายเดือนก่อน

    Respect to you. Thanks for another excellent video

  • @trekshogun
    @trekshogun 5 หลายเดือนก่อน

    Oh my god I feel for you ! But unfortunately these things happen, And you're an honest guy who owned up, weird why the parking brake came off! Great video,you certainly know your job👍

  • @daz3745
    @daz3745 5 หลายเดือนก่อน +1

    We've all had things like that happen. The secret is don't let it get to you, you seemed like you handled it well though.

  • @pda49184
    @pda49184 5 หลายเดือนก่อน +1

    Don't beat yourself up too much Ryan.. Ironic that you weren't working on anything connected to the braking system when it let go ! It's only a bit of paint and it could have been a lot worse. Brilliant bit of diagnostics and use of the scope to check the network.

  • @blutey
    @blutey หลายเดือนก่อน

    Handbrakes do fail sometimes. We had one in our road fail on a parked van and it rolled down the hill and hit a car outside my house.

  • @beetboob
    @beetboob 5 หลายเดือนก่อน

    Had a Vauxhall release the hand brake as I reved it.but was lucky I catched it in time .
    Great video, as always.

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Thanks Beet it seems like a common occurrence

  • @davidryan6616
    @davidryan6616 5 หลายเดือนก่อน

    I cracked a head lamp in a Opel Corsa many years ago installing a bonnet switch for a car alarm 🧐🙂🇮🇪☘️ Love this Channel.

  • @100SteveB
    @100SteveB 5 หลายเดือนก่อน +1

    Respect for not hiding the damage. But out of interest, do you know why the handbrake released? Is it one of these electronic ones controlled by the network? If so, could your probing of the network circuit have been the cause? Or was it a case of the handbrake just not being fully on, and you moving around in the back was enough for it to cause the vehicle to roll? Just would be interesting to know for the future. Luckily your van was there to catch it, otherwise it could have been a lot worse by it rolling out into the road.

  • @gaj1612
    @gaj1612 5 หลายเดือนก่อน

    Had similar happen on an insignia, I revved the engine and it released the handbrake....cost me a bumper respray and a new rear light. Shit happens but most folk are ok when you own up and cover the costs of repair.

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Its gutting when stuff like this happens as you know a good chunk of the profit is gone 🥲
      Cheers for watching

  • @samfriend8305
    @samfriend8305 5 หลายเดือนก่อน

    Really like all your videos, I use a topdon everyday I have noticed if you use the high speed scan it sometimes doesn't talk to some modules. 👍

  • @robertmobileman8304
    @robertmobileman8304 5 หลายเดือนก่อน

    great diag Ryan , i use the topdon scope on my topdon plus , so im pretty sure it will work on X LINK, I WOULD USE TOPDON SCOPE ON YOUR TOPDON PLUS , THAT WAY YOU CAN USE YOUR NEW SCANNER ALONG SIDE IT ...

  • @Thorpeman
    @Thorpeman 5 หลายเดือนก่อน

    I can feel wind being knocked out if your sails with tue shock but always look on tue bright side & don’t worry. What will be will be.

  • @kerbsidemobilemechanic
    @kerbsidemobilemechanic 5 หลายเดือนก่อน +1

    Another great fix mate, did you have your crystal ball out on the way to the car to know it was going to be that fault 😂😂 also not your fault with that handbrake disengaging 👍🏼

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      I did on the way mate, Sometimes not the best thing to do tho 🤣
      I only knew as i had a similar fault last month on the same make and model, Autoparts has lots of these units in stock so that says it all really 😆
      Cheers for watching mate I look forward to watching your next upload 💪

  • @jimmackie7843
    @jimmackie7843 5 หลายเดือนก่อน

    That was a common fault on early insignias, I had one that Electronic handbrake failed and then rolled into my new car

  • @TheAndythomnz
    @TheAndythomnz 5 หลายเดือนก่อน

    Sounds like the parking-brake released for the same reason the control module is on the underbody - more work for their repair centres 😅

  • @seamushand8439
    @seamushand8439 5 หลายเดือนก่อน

    You are very creative in your fixes. What diagnostic sscanner would you suggest for a private car mechanic ?

  • @normanboyes4983
    @normanboyes4983 5 หลายเดือนก่อน

    Complete bummer. Well done for showing it.😀⛵️👍

  • @MikeLe-Mmon
    @MikeLe-Mmon 5 หลายเดือนก่อน

    Judging by the comments it sounds like a Vauxhall issue regarding the handbrake. Don't beat yourself up on it. Great video as always.

  • @Nigelalmeida0408
    @Nigelalmeida0408 4 หลายเดือนก่อน

    You could have used your safety shoes to stop the back wheel . And wheel blocks either side is better than just one way .

  • @robertclarke8631
    @robertclarke8631 5 หลายเดือนก่อน

    Had an electric handbrake release on its own with me finnished up with me between the the car and the house that hurt luckily car was fine and house was always chock them now

  • @thindo
    @thindo 5 หลายเดือนก่อน

    Thanks to the misfortune I just learnt to not trust the electronic handbrake... From now on it's choking the wheels.. Cheers

  • @user-vj3wd3ge4l
    @user-vj3wd3ge4l 5 หลายเดือนก่อน

    Damn man sorry. Stuff happens and really just bad luck. Goes a long way though owning up and will work out in your favor. Respray should fix it up as good as new.

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Its a bummer but like people are saying it could have been alot worse 🙏
      Cheers for watching

  • @kieferste
    @kieferste หลายเดือนก่อน

    Awww mate I don't think the handbrakes were applied so it's just unfortunate you've come to this job in its state had a quick zoom in on the cluster can't see a brake symbol me for one would never of thought they weren't turning up to a job but I'll check from now on matie hope your well mate and it's not cost too much

  • @MotorwiseBromley
    @MotorwiseBromley 2 หลายเดือนก่อน

    ive had the handbrake release like that on an astra .... can't remember what caused it

  • @andrewyeo2353
    @andrewyeo2353 5 หลายเดือนก่อน

    It hapoens , in my work ive madr big mistakes too, your only human after all

  • @tam1381
    @tam1381 5 หลายเดือนก่อน +1

    Hey the person that has not made a mistake ,is the person that has done nothing.
    Good video and oops at the same time.

  • @Crabneedspony
    @Crabneedspony 5 หลายเดือนก่อน

    Shit happens, really enjoy your videos, life carries on 👍

  • @alant3840
    @alant3840 5 หลายเดือนก่อน +3

    Did you know that car has a recall from vauxhall for that exact reason.. I know this because I have same car and rac came to do firmware update on handbrake all through vauxhall.. ask see if that car has had its recall done .. not your fault mate

  • @dannyd2648
    @dannyd2648 5 หลายเดือนก่อน

    what would people recommend is the cheapest and top rated scope to use for a newbie?

  • @gman7692
    @gman7692 หลายเดือนก่อน

    I don't think the owner would be too concerned about a bit of damage, it looks like he ram raided Halfords & it looks terrible with all those stickers & things anyway.

  • @stuontwo677
    @stuontwo677 5 หลายเดือนก่อน

    fuck sake rybo, what a pain in the gentlemans vegetables that damage is!

  • @Ken_Dodds_Tickling_Stick
    @Ken_Dodds_Tickling_Stick 4 หลายเดือนก่อน

    Respect to you mate......In amongst aw they dug hairs. Must be rank in there 🤮🤮🤮

  • @ianmatterson5632
    @ianmatterson5632 5 หลายเดือนก่อน

    i had my daugher insignia on ramps when the same thing happened to me fella 3 bloody times it happened just as well their were no other cars around and i was'nt under it doing the broken nox sensor at he times it released..i actually thought i must have being doing something wrong for it to release..

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Thats scary Ian its as of they dont want to be fixed 🤣🤣👍

    • @ianmatterson5632
      @ianmatterson5632 5 หลายเดือนก่อน

      i was about 75% 'up'the ramps so the car was able to roll backwards when it some how auto released..staring at me otofix scanner i did not even have a clue until i shockingly seen the 'pavement'move..this is so so dangerious,it has to be a fault with these estate models..and i definatly did not touch the throttle and or clutch pedal when it released..

  • @patrickhumphries1263
    @patrickhumphries1263 5 หลายเดือนก่อน

    Vauxhall have had handbrake problems for years on both electronic and manual versions on all their models , you were very unlucky on that one , accidents happen . . When I was doing my apprenticeship I managed to drop a ratchet on the wing of a Ferrari 412 when I was changing the battery ! . . Whoops

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน +1

      Oh dear £££, Thanks for watching Patrick

    • @patrickhumphries1263
      @patrickhumphries1263 5 หลายเดือนก่อน

      @@mrautoservices7354 I qualified as an auto electrician in 1983 with Lucas service . . Cars are a lot more complicated now ! But please keep posting your videos , I'm still learning ! All the best . . Pat from Bristol

  • @jackiemay9471
    @jackiemay9471 5 หลายเดือนก่อน

    underneath to keep cool maybe

  • @cabottaxi
    @cabottaxi 5 หลายเดือนก่อน

    Basher Milligan strikes again😀 Never mind , chin up these things happen .

  • @volt8684
    @volt8684 4 หลายเดือนก่อน

    Respect to you bloody shit happens

  • @paultaylor9652
    @paultaylor9652 5 หลายเดือนก่อน

    Still a very interesting video Scottie, and accidents do happen.

  • @leesmith10uk100
    @leesmith10uk100 5 หลายเดือนก่อน

    Nothing worse scraped a car taking it in as somebody had parked a van with a bike rack with a handle sticking out and I had to do a clutch and was raging the whole way through the Job

  • @Rik530D
    @Rik530D 5 หลายเดือนก่อน +1

    10/10. 👍 Well done 👏

  • @generaldisarray
    @generaldisarray 5 หลายเดือนก่อน

    Well, it is a Vauxhall, you're lucky it didn't just spontaniously catch fire...🤣🤣🤣
    I hate those automatic handbrake thingys, give me a good old handle that I can rip up. I always, always, park in gear just for extra piece of mind, even when I did have a proper handbrake.

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน +1

      I am not a fan of the electric handbrake to be fair, Especially when they do not work as intended
      Cheers for watching 👍👍

    • @generaldisarray
      @generaldisarray 5 หลายเดือนก่อน

      @@mrautoservices7354 No bother, loving the content. You do some excellent work 👏👏👏
      I also hate this whole stop/start system, there have been several times, in different cars/vans, when the light has gone green, I've shifted into gear and released the clutch to go and the engine is just starting up so stalls, making me look like an a-hole who stalls out.
      I guess I'm just too quick off the mark for start/stop to keep up.

  • @gixxercorona
    @gixxercorona 5 หลายเดือนก่อน

    Can you send a link for the probe please

  • @georgemclean12
    @georgemclean12 3 หลายเดือนก่อน

    Ha ha like yer hint to topdon on scope. Nudge nudge wink wink.

  • @stephenkelly5642
    @stephenkelly5642 5 หลายเดือนก่อน

    Been there and got the t-shirt mate. Unfortunately it does happen.

  • @brianfixit999
    @brianfixit999 5 หลายเดือนก่อน

    Great man a d honest

  • @letsfixit1594
    @letsfixit1594 หลายเดือนก่อน

    shit happens brother

  • @Christophergriffiths1972
    @Christophergriffiths1972 5 หลายเดือนก่อน

    Good job you wasn’t under the vehicle mate? 👍🏼

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Very true that would have been horrific
      Thanks for watching Christopher

  • @craigrice1960
    @craigrice1960 5 หลายเดือนก่อน

    Did it smell of 🐶 in the boot 😅

  • @772pcs
    @772pcs 5 หลายเดือนก่อน

    Electric parking brake?

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน

      Yes buddy

    • @772pcs
      @772pcs 5 หลายเดือนก่อน

      Unlucky ☹️
      Lesson learned as you say.
      Design fault if you ask me 🤔

  • @101thenuke
    @101thenuke 5 หลายเดือนก่อน

    I'd be slightly more worried why the electronic handbrake released having watched the video you appeared no where near it. Any ideas.. And like genuine people are saying in the comments, to me honesty does a long way because these things do happen.

  • @haggispakora8803
    @haggispakora8803 5 หลายเดือนก่อน

    🐐

    • @mrautoservices7354
      @mrautoservices7354  5 หลายเดือนก่อน +1

      Cheers for watching Pakora8803 👍👍

  • @stevemull1673
    @stevemull1673 4 หลายเดือนก่อน

    Shit happens .😒

  • @tonywatson1412
    @tonywatson1412 5 หลายเดือนก่อน

    All this shite just to build a effing car...

  • @Manxlad
    @Manxlad 5 หลายเดือนก่อน

    In fairness you never caused it, and in a fair would you should not have to pay for it.
    But reputation is worth more then not sorting it. Just hard luck.