I just bought a used 2020 Jeep Trailhawk with 51k miles at Huntley Ford (in my hometown). They tried selling it with: 1. "Dealer prep & delivery ($1,900). 2. Vin etching $500. 3. Three year/36000 mile Ford basic warranty $2,995. So, $5400 in worthless fees. The thing is, the Chrysler basic warranty was still in force :o and I couldn't get an explanation of what dealer prep/delivery actually was. I stuck to my guns & demanded those get removed. 3 hours later, I drove away with the Jeep at $517 a month instead of $800 a month. Having watched your channel for years, I knew it was a scam and told them so. As the car had been on their lot for 144 days I got the Jeep for $22,000 plus tax/title/license with $2500 down.
You did great. Government tax, title, and license are all you have to pay. The FTC has guidelines that all dealers have to abide by. Some didn't and have paid hefty fines. One large dealer paid like 10.4 million for not abiding by the rules. Enjoy your new ride
517 instead of 800? When you saved $5400 (+tax?) on a $22k vehicle? You reduced the price by ~19% yet saved 35% on payments? Is there more to the story that I'm missing?
I’ve never been pitched the BS insurance crap but I don’t finance cars either. Life is so much better and stress free when you pay in full and don’t have payments.
I had a friend that was a dealership finance manager and educated me on the add on that they try to sell a customer and how that money is split. When I bought my truck the finance manager tried to sell me Wheel Insurance and laughed in his face and told him that is what comprehensive insurance covers. Good up to date information Mike, thanks.
I have never ever bought any after sales products, like prepaid maintenance, extended warranties, wheel&tire insurance, GAP since I always pay cash…..those are all pure profit for dealers.
I feel tint and 3m protection may or may not be a rip off. It may cost a little more but will be done when you pick up the car. Meaning no missed work or time looking around and dropping off the car to get a better deal.
I just helped my inlaws secure their dream 2019 Jeep Grand Cherokee from a import dealership by using tips and tricks I’ve seen right here on your TH-cam page. The dealer tried to sell me a “non-negotiatable” $3000 car care package that included things like VIN etching, ceramic coating, nitrogen filled tires, and about 8 other bull crap sales pitches. I was able to call their bluff and save my family over 3 grand by educating myself on what the vehicle they were hunting was worth and since it was a cash deal, the dealer didn’t make any money on the backside. Thank you for sharing your insights.
I have dealt with several dealers over the years and always bought new vehicles. When I hit the sales manager, all we talked about is price difference, tax, title, and license. They have asked a couple of times, and I reminded them I could walk. Never walked yet. You are right. The add-ons are just another way to add to dealer profit.
Obviously, you don’t find videos like these until you’re shopping for a car or truck but I am happy to report I found them before I ever stepped foot into a dealership. I considered myself a better than average shopper based on my confidence in talking to strangers confidently and being able to ask tough questions and hold people accountable to the things they say. That said, You guys are putting out more S tier information that I’ve never even considered. I’m pumping the brakes on this deal and studying up now that I’ve stumbled on to your content, thanks so much!
This isnt a scam I’ve experienced, but every time I go test drive a dealers car on my own, the dealer texts and says “another salesman has a guy driving from the city to look at this same car…just so you know”. This happened twice in a row. I always respond with “that’s fine, I have some other cars to look at, at another dealer.”.
I did the same thing two weekends ago. They didnt want me to leave all of a sudden when I said the next family can take the car, I will just go next door to your competitor and give them my money.
I worked for a Chrysler Jeep Dodge dealer for years.The big scam they do is every new car gets wheel locks and nitrogen filled tires and most get a tape stripe all at inflated prices.They say you have to pay for it because the car already has these installed.They also charge a large doc fee and even charge an extra $25 for license plates because they don't have temp plates there,they give you a plate right away.
Most new car dealers in my area apply that kind of stuff to new vehicles upon delivery to the dealer, prior to the sale. Pure nitrogen, window tinting, VIN etching, paint sealant, 3M stone protection film, etc., are among the most common items.
@@g0989 That's nice, it's also easy to say "no". I bought a 2023 Kia Soul last month, prior to going into the store I talked through the deal over the phone and made it clear if ANY dealer add ons were already on the car and considered "required" fees I WOULD NOT consider buying anything from them. Funny, they pretty quickly dropped the dealer add on fees and, when I asked them to put it in writing they did. When I went into the store for the test drive and the purchase the sales rep, sales manager, general manager and F&I guy all individually confirmed "we know about your deal, you will not be charged any addon fees". The sales manager and gm each sought us out during the sales process. In the end, they did exactly what they said they would.
@@ficklefingeroffate Good to hear you stood up to them. Those add-ons always carry a hefty mark-up on the addendum window sticker, and some of them (nitrogen, for example), are almost pure profit. Some can't be removed without risking damage to the vehicle, so once they're on, they're on for good. Shopping another dealer will likely just get you more of the same kind of add-ons. Special ordering a factory-build with no dealer adds is another way to avoid that kind of stuff.
@@g0989 It was about 7 years ago when I ordered a car because none of the dealers in the area had them equipped like I wanted. At the time of the order I got in writing a locked in prices and specific language excluding deal add ons and any additional equipment not specifically designated on the order. I paid them my REFUNDABLE deposit and started th waiting game. Fast forward roughly 4 months, the car was at the store ready for pick up ....aaaaaand the fun began. The car was as ordered....with dealer added tint, VIN window etching, paint protection, undercoating, fabric protection....the usual crap and a $4000 upcharge AND a new price! No conversation here, ultimatum time - remove everything you just added to the car or you are returning my REFUNDABLE deposit and I am walking. They refused and tried to refuse a refund. When they tried to refuse the refund I began talking about theft and calling the police. Suddenly I had the fedun in cash and them trying to "discount" the addons. Sorry no deal. On the way out the door the GM was crying about "what am I going to do with this car, I can't see it with your options". Not my problem, I was gone. No joke, 9 months later that very car was still on their lot...unsold. The problem? I put a manual in a car that 99% of the time sold as an automatic and it was a special premium color BUT also had steelies wheels cause I was planning to buy my own customer wheels. Play stupid games, win stupid prises.
I only paid $6200 for my last car, from a private seller, SEVEN years ago, and it's still running just fine. I expect to get several more years out of it. No tax, no fees, no scams, paid cash, no loans, no interest, no full coverage insurance. Stay FAR away from dealers. They aren't called stealers for nothing.
Was going to buy a Mercedes AMG SUV in December. When the car finally arrived at the dealer from the port in Baltimore and I went to buy it they had already added “paint protection” to the MSRP, $1340! Mercedes of all brands to pull this stunt…..I walked.
My son works for a large dealership in Charlotte, NC. Every single thing said here is absolutely true. Dealers are making an incredible amount of money on all of this add-on crap and at his dealership, they add multiple add-ons to every single car they sell.
Everything u mentioned in this video the dealership where I purchased my Escalade was asked of me to sign up for in 2018. Excellent content! Bravo👏🏼👏🏼👏🏼
When I was young and naive (23 year old - first new car) I bought 'rust protection' and tint from a dealer. I felt really stupid when I realized that you could get the same thing for about 1/3 the price elsewhere. I have bought 3 cars from dealers since then and I just zone out and start staring at the walls when the finance guy starts his sales pitches. Just to make sure he knows that he's wasting his time. If I ever buy a car from a dealer again (unlikely - I've become a shade-tree mechanic over the last 15 yrs and I'm happy to buy from a private seller now, once I inspect the vehicle), I would make the salesperson think that I am really interested in these add-ons so that the dealership will give me a better price on the car. "I want to ask - do you guys have paint protection or rust protection or extended warranty here? I want to make sure I get those and really protect my car. I plan to keep it for a long time and I want to make sure it's protected in EVERY way." and then when I get to the finance guy (i.e. the price of the vehicle has been agreed upon), just say I changed my mind. That way I'll be using the high markup of those products (by dangling those profits in front of them) against them!
Not only did you overpay but you financed it for X number of years. That's interest on your mistake. They try the same thing when you buy a house. They want to add the surveys, inspections, pest treatment, etc. into your loan. Nothing like financing several $300.+ items for 30 years. Always pay for that stuff out of pocket.
You forgot a couple for ever so popular tire and wheel coverage because you never know when you’re going to hit one of those pesky potholes and if you’re buying a Mazda you Gotta have that $400 SD card to get the navigation to work even though you can buy the same card on Amazon for $40 as I showed the sales man when he tried to push it on me.
Great content, I hope anybody out there who is doing their homework in order to prepare themselves for purchasing a used car from a used car dealership is paying attention to what you are sharing. It could potentially save then thousands. Thank you for taking your valuable time to share your knowledge.
Extended warranties are hit or miss. Just have to make sure the one you get is not trash. It's like any other insurance, sometimes you REALLY need it, and it saves $$$ from a big hit (Engine/Trans) and sometimes you never utilize it before expiration. I have personally purchased them a few times in my life, and once it saved me $15k...Which is more than I have ever paid in total for them in my life, so I am on the winning side so far.
I got Gap insurance through my credit union at the time of financing. I paid for it cash up front separately from the loan, so it didn't add to the bottom line of the lifetime of my loan. Y'all i studied Mike's videos. He has one where he actually shows the closing contract and papers and goes through the line by line...his education is invaluable If you're seriously in the market, take notes for real. I'm back in the market for an inexperienced cousin of mine. It's a grind re-educating myself and reviewing all this info. But I won't leave home without.
Easy Mike. You've been in the detail business a few months.Hearing you talk you show your greenness . those two "ceramic" coatings are only about 20.00 different in cost.
Even though I live in FL, I can’t see me buying a car there. Almost every dealer charges $1000 doc fee, and $1000 dealer prep, whether it’s a new or used car. Since my new car purchases are Toyotas, I never buy extended warranties. I have purchased 6 new toyotas, (2 Previas, 2 Rav4s, a Sienna and a Highlander). My total repairs on all of them combined has been less than 1 warranty package.
The problem I've run into is, I order a vehicle (eg, 2001 ford lightning), and when it arrives, the dealer added crap to it. WHAT THE F. I didn't agree to that, but they did sh!t you can't remove like "security window etching." Vandalizing the vehicle without my consent, then expecting me to pay for it! That was Five Star Ford, btw, in phoenix, and they unsurprisingly went out of business years ago. YAY.
It’s because those are never truly custom orders. All they do is line up the general attributes that you’re looking for and send the dealer something similar. Unfortunately this is very common.
I have never purchased any type of loan insurance, not even gap. The rule that I have always applied, and taught my children to apply when it comes to automobile purchases is fairly simple. It might mean you have to postpone a purchase but, in my humble opinion, you should not be putting yourself or, should you die an untimely death, your loved ones in a position where the value of the vehicle is less than what you owe on it. The most effective tool to accomplish this is your down payment.
PPF or any ceramic pro is the lowest quality you will ever receive at the dealership let alone the failure to prep it right!!! Spot on in the video....biggest scam ever. Take your vehicle to a proper detailing place where they spend the time needed to do the correct prep prior to PPF or ceramic pro.
Was at the Chevy dealer. Looking at a new 1500. The salesman was pitching the dent/ding package for 2k. I told him no, but the dude just steamrolled me with the pitch. This guy just sold a truck before I got there, so when it came to negotiating price, this dude skipped out twice to help the people he just sold a truck too. Talk about a customer hog. Funny thing, I think he forgot that the manager had given the invoice to me when I asked for it. This guy would only come $1500 of MSRP. Didn’t like the guy at all. I’m not buying a truck from him.
Toyota dealer said my loan app would have a better chance if i got disability insurance financed by Toyota of course. It was 1992 and i said ok. Then i had two brain surgeries and was down for several years. Toyota tried to scam me for a thousand dollars and ended up buying my entire new car for me except for first three payments. 😆
I never understood how dealers get away with all those silly upsells. More money is made on the back end of car sales than anywhere else. Unconscionable!!!
What do you mean "get away" with silly upsells?? Is it silly when after your meal a restaurant asks if you would like desert or an after dinner drink???? Perfectly within a dealers rights to offer accessories and you have the right of refusal. It's called business/commerce/free market.
Ceramic coatings are a scam from a dealer as well - you can buy the same stuff for cheaper and do it yourself very easily. You don't need to be certified or any of that nonsense.
I got talked into gap insurance once back in 2006 it was such a hassle totaled the truck and it was short 2 payments filed it still had to make payments. Forgot completely about than a year later wells Fargo sent me checks for the 2 payments. It cost me twice as much for gap as paid out never fell for that again.
I got caught in the gap insurance scam as well. Said it was required. Didn't know at the time that even if it's required i could have gotten it from my own insurance company for a fraction of the price they charged. Live and learn, that will never happen again.
In my last TEN car purchases, I have never been offered credit life, or disability insurance. Not sure what they do in Kentucky, but this is not a thing. Neither is unemployment insurance.
i try to by a used truck in a honda dealer and they try to charge me 1000 dlrs for paint proteccion and i sey on a 10 yr truck and the ansur was thas houwe do. i walk a wey from tha dealer.
I'm a little lost, why would I buy a "key replacement" when I'm buying the car? Is this to buy EXTRA keys? "Replacement" implies it was lost, and I'm definitely not buying a car with lost keys LOL that's what's throwing me off.
My father bought a brand new Silverado 2002 and he passed away in 2004 and the insurance company indeed paid off the vehicle....I know because I made every payment for the first 2 years.
Instead of Credit Life, just buy a decreasing term policy for the amount and term financed. Costs very little. Gap is good! Guy at work paid $500 for it. His car was a total, insurance paid him #3,000 less than owed. Spent $500 to not be on the hook for $3,000 sounds good to me!
I am currently car shopping and have been watching all your videos - so thank you! After researching on specific car online, I made an appointment to test drive the car. The online amount matched the MSRP on the car in the lot. However, there was an additional $10,000 in-demand fee added and a dealer Package of $2500. They would not budge on either, but to me it felt like a scam. I did walk away without buying the car. Is this common?
Common? Hit and miss. But should you pay it, no. Just bought a '23 Rav Limited, fully-loaded for $260 under MSRP, market adjustment removed, and a free ceramic tint added.
Chevy dealership near me “automatically” adds 2700 worth of these BS things on top of a 15K ADM for a C8 order. Salesman said its mandatory, no exceptions. Nitrogen tire fill, tinted windows, paint protection, and some other BS. WHY?
Wrong on the 3rd one I’m getting my payment’s covered right now, took 30 days and I’m covered, got hurt at work and payments are covered, buy this plan!!
Dealerships source their insurance products from legitimate insurance providers, available to the general public, which they repackage as a simplified policy. The cost of this policy, along with interest on your auto loan, likely exceeds $3,000 to $4,000. By exploring alternative insurance options in the open market, one can secure comprehensive coverage at a comparable price point, covering up to 80% of income, in addition to covering the costs of the vehicle.
Finance manager asks about the following: Key Replacement: Never lost a key and I get two keys with my new car. Paint Protection: It's a car, not an investment. Credit life insurance: I'll be dead. I don't care. Gap insurance: I gave you 15k down on a 40k car. Bi-Weekly car payments: laughs in 800 credit score. Nitrogen: Let it out and put air in, I'm not paying for that. Extended warranties: I drive 14 miles a day round trip and this is a Toyota Tacoma on its last year of a body/engine style.
I’m assuming a biweekly payment program is the same regardless if it for a car or a home. I know I had a mortgage on my house that would take the biweekly payment, but apply only the amount due on the loan, and the extra payments would sit in the account collecting interest in the bank until the next payment was due. Specifically, it needed to be a principal payment to make it work for you.
Biweekly payments have been a thing with home mortgages for years. You can do it on your own. People are lazy and dumb. The dealer will take advantage of that. All these products to “protect your investment” mean nothing if you don’t keep the vehicle for 8-10 years or longer. I wish I realized these things years ago. Now I keep my cars much longer and avoid buying new, so it’s less of an issue. Still there are dealers who conduct business like it’s decades ago, pressure and ripoffs.
What if they have added a PPF coating? Is it worth keeping or make them remove it? I did notice a few flaws in the application and if I keep it, should I make them reapply it to my satisfaction?
The applied coating may not exhibit durable longevity, as it is susceptible to being easily polished off by proficient detailing shops. It is reasonable to expect that automobiles may possess imperfections, as perfection is not attainable in reality. In the case of purchasing a pre-owned vehicle, negotiating power may be limited, as this is one of the primary reasons why used vehicles are comparatively less expensive than new ones. For optimal results, engaging the services of a reputable detailing establishment to execute a paint correction and implement a professional ceramic coating is recommended.
I watched some of your vids on your previous channel and also remember seeing you in the past on CarEdge (formerly known as YAA). It'd be nice if you would make appearance on their channel again and cross promote. And as always, thanks for education. World needs honest people like you.
Totally agree with this. For 14 years we bought BMW and Mercedes but recently moved to a smaller town so wanted a more local dealership for servicing so tried to buy an Escalade at GM. What a nightmare. Completely different experience than what we were used to. It was two hours of Jedi mind tricks and mental gymnastics that I thought to myself no wonder people cave and pay more just to get our of the experience.
I would have to take issue with your statement that vehicles never appreciate in value. 10 years ago I would have totally agreed but almost 8 years ago I purchased my very first and, as it turns out, probably my last EV (not because I'm unhappy with it, I'm just getting old enough that I will probably just drive it until I can't drive any more). Anyway, when I purchase the car in early 2016 I paid $6995 and it had 21k miles on it. I'm kinda anal about keeping track of my cars value so I check up on it several times a year. Year after year I watched in amazement as the blue book value kept increasing. It peaked out at a little over $8k and then a couple of years ago it finally began to devalue. According to kbb, it's currently valued at $6985. I've owned many vehicles in my lifetime but this is the only one that ever went up in value after I bought it. So, I personally cannot make the claim that automobiles always go down in value after you buy them.
Companies have policy’s in order to buy the products. For instance my detail company uses SB3. You can’t buy that from them as a consumer. You have to have a company and certified with them to be an installed. 😀
@@MikesCarStore Ok. But that's as much of a scam as any other car dealer.....and you know it. Just because a company won't sell to anyone who hasn't done their "training" course doesn't make the product better. You can buy equivalent products on Amazon or Ebay for a fraction of the cost. Paint Correction is also a scam. A name made up a few years ago to make polishing a car sound more exotic. HA! Don't claim you aren't the other guys when you actually are!
I just bought a used 2020 Jeep Trailhawk with 51k miles at Huntley Ford (in my hometown). They tried selling it with: 1. "Dealer prep & delivery ($1,900). 2. Vin etching $500. 3. Three year/36000 mile Ford basic warranty $2,995. So, $5400 in worthless fees. The thing is, the Chrysler basic warranty was still in force :o and I couldn't get an explanation of what dealer prep/delivery actually was. I stuck to my guns & demanded those get removed. 3 hours later, I drove away with the Jeep at $517 a month instead of $800 a month. Having watched your channel for years, I knew it was a scam and told them so. As the car had been on their lot for 144 days I got the Jeep for $22,000 plus tax/title/license with $2500 down.
You did great. Government tax, title, and license are all you have to pay. The FTC has guidelines that all dealers have to abide by. Some didn't and have paid hefty fines. One large dealer paid like 10.4 million for not abiding by the rules. Enjoy your new ride
@@glenshepard6960 I see you're a big Homework Guy fan
517 instead of 800? When you saved $5400 (+tax?) on a $22k vehicle? You reduced the price by ~19% yet saved 35% on payments? Is there more to the story that I'm missing?
@@philojudaeusofalexandria9556nope, he was just hopeful that we did learn basic math
Did you financed through your own bank?
I’ve never been pitched the BS insurance crap but I don’t finance cars either. Life is so much better and stress free when you pay in full and don’t have payments.
Aww little Boxer face. Just wanna squeeze it ☺🐶
I had a friend that was a dealership finance manager and educated me on the add on that they try to sell a customer and how that money is split. When I bought my truck the finance manager tried to sell me Wheel Insurance and laughed in his face and told him that is what comprehensive insurance covers. Good up to date information Mike, thanks.
I have never ever bought any after sales products, like prepaid maintenance, extended warranties, wheel&tire insurance, GAP since I always pay cash…..those are all pure profit for dealers.
Wait, Comprehensive insurance will replace your tire for free every time you get a flat??
Anything from the 'finance manager' is a scam.
-VIN etching
-Paint protection
-Rust proofing (especially electronic)
-tint
-3m film stone chip protection
-insurance
-doc fees
-extended warranties
-tire/wheel warranty
-appearance protection warranty
-overpriced accessories (mudflaps, roofracks, mats, hood deflector, door edge guards, etc.)
-key protection
-windshield coatings/protection
-car alarms/starters/gps trackers
-fabric protection/leather protection
-nitrogen-filled tires
-service and maintenance packages
I feel tint and 3m protection may or may not be a rip off. It may cost a little more but will be done when you pick up the car. Meaning no missed work or time looking around and dropping off the car to get a better deal.
I've had Subaru factory-backed service packages on 2 cars. In both cases, it has served me well.
Doc fees are never a scam unless they're asking an exorbitant amount beyond the cost of the docs. You can look up the proper fees online.
@@cats0182Then I would stop buying Subaru’s!! That’s a sign there buddy
Absolutely! Never buy a thing from the finance dude. shouldn't be talking to him anyway. Get your own financing.
I bought a used truck from a dealership and all I got was free air in my tires.
I just helped my inlaws secure their dream 2019 Jeep Grand Cherokee from a import dealership by using tips and tricks I’ve seen right here on your TH-cam page. The dealer tried to sell me a “non-negotiatable” $3000 car care package that included things like VIN etching, ceramic coating, nitrogen filled tires, and about 8 other bull crap sales pitches. I was able to call their bluff and save my family over 3 grand by educating myself on what the vehicle they were hunting was worth and since it was a cash deal, the dealer didn’t make any money on the backside. Thank you for sharing your insights.
I have dealt with several dealers over the years and always bought new vehicles. When I hit the sales manager, all we talked about is price difference, tax, title, and license. They have asked a couple of times, and I reminded them I could walk. Never walked yet. You are right. The add-ons are just another way to add to dealer profit.
Obviously, you don’t find videos like these until you’re shopping for a car or truck but I am happy to report I found them before I ever stepped foot into a dealership. I considered myself a better than average shopper based on my confidence in talking to strangers confidently and being able to ask tough questions and hold people accountable to the things they say. That said, You guys are putting out more S tier information that I’ve never even considered. I’m pumping the brakes on this deal and studying up now that I’ve stumbled on to your content, thanks so much!
The key replacement info is gold. Thanks
This isnt a scam I’ve experienced, but every time I go test drive a dealers car on my own, the dealer texts and says “another salesman has a guy driving from the city to look at this same car…just so you know”. This happened twice in a row. I always respond with “that’s fine, I have some other cars to look at, at another dealer.”.
I did the same thing two weekends ago. They didnt want me to leave all of a sudden when I said the next family can take the car, I will just go next door to your competitor and give them my money.
I worked for a Chrysler Jeep Dodge dealer for years.The big scam they do is every new car gets wheel locks and nitrogen filled tires and most get a tape stripe all at inflated prices.They say you have to pay for it because the car already has these installed.They also charge a large doc fee and even charge an extra $25 for license plates because they don't have temp plates there,they give you a plate right away.
Most new car dealers in my area apply that kind of stuff to new vehicles upon delivery to the dealer, prior to the sale. Pure nitrogen, window tinting, VIN etching, paint sealant, 3M stone protection film, etc., are among the most common items.
@@g0989 That's nice, it's also easy to say "no". I bought a 2023 Kia Soul last month, prior to going into the store I talked through the deal over the phone and made it clear if ANY dealer add ons were already on the car and considered "required" fees I WOULD NOT consider buying anything from them. Funny, they pretty quickly dropped the dealer add on fees and, when I asked them to put it in writing they did. When I went into the store for the test drive and the purchase the sales rep, sales manager, general manager and F&I guy all individually confirmed "we know about your deal, you will not be charged any addon fees". The sales manager and gm each sought us out during the sales process. In the end, they did exactly what they said they would.
@@ficklefingeroffate Good to hear you stood up to them. Those add-ons always carry a hefty mark-up on the addendum window sticker, and some of them (nitrogen, for example), are almost pure profit. Some can't be removed without risking damage to the vehicle, so once they're on, they're on for good. Shopping another dealer will likely just get you more of the same kind of add-ons. Special ordering a factory-build with no dealer adds is another way to avoid that kind of stuff.
@@g0989 It was about 7 years ago when I ordered a car because none of the dealers in the area had them equipped like I wanted. At the time of the order I got in writing a locked in prices and specific language excluding deal add ons and any additional equipment not specifically designated on the order. I paid them my REFUNDABLE deposit and started th waiting game. Fast forward roughly 4 months, the car was at the store ready for pick up ....aaaaaand the fun began. The car was as ordered....with dealer added tint, VIN window etching, paint protection, undercoating, fabric protection....the usual crap and a $4000 upcharge AND a new price! No conversation here, ultimatum time - remove everything you just added to the car or you are returning my REFUNDABLE deposit and I am walking. They refused and tried to refuse a refund. When they tried to refuse the refund I began talking about theft and calling the police. Suddenly I had the fedun in cash and them trying to "discount" the addons. Sorry no deal. On the way out the door the GM was crying about "what am I going to do with this car, I can't see it with your options". Not my problem, I was gone. No joke, 9 months later that very car was still on their lot...unsold. The problem? I put a manual in a car that 99% of the time sold as an automatic and it was a special premium color BUT also had steelies wheels cause I was planning to buy my own customer wheels. Play stupid games, win stupid prises.
I only paid $6200 for my last car, from a private seller, SEVEN years ago, and it's still running just fine. I expect to get several more years out of it. No tax, no fees, no scams, paid cash, no loans, no interest, no full coverage insurance. Stay FAR away from dealers. They aren't called stealers for nothing.
Was going to buy a Mercedes AMG SUV in December. When the car finally arrived at the dealer from the port in Baltimore and I went to buy it they had already added “paint protection” to the MSRP, $1340! Mercedes of all brands to pull this stunt…..I walked.
My son works for a large dealership in Charlotte, NC. Every single thing said here is absolutely true.
Dealers are making an incredible amount of money on all of this add-on crap and at his dealership, they add multiple add-ons to every single car they sell.
Everything u mentioned in this video the dealership where I purchased my Escalade was asked of me to sign up for in 2018. Excellent content! Bravo👏🏼👏🏼👏🏼
My dealer wanted to sell me paint protection for a $1000 buck's no way, thank you 4 the content
Mike,you missed one! A Covid 19 cleaning fee?
When I was young and naive (23 year old - first new car) I bought 'rust protection' and tint from a dealer.
I felt really stupid when I realized that you could get the same thing for about 1/3 the price elsewhere.
I have bought 3 cars from dealers since then and I just zone out and start staring at the walls when the finance guy starts his sales pitches. Just to make sure he knows that he's wasting his time.
If I ever buy a car from a dealer again (unlikely - I've become a shade-tree mechanic over the last 15 yrs and I'm happy to buy from a private seller now, once I inspect the vehicle), I would make the salesperson think that I am really interested in these add-ons so that the dealership will give me a better price on the car.
"I want to ask - do you guys have paint protection or rust protection or extended warranty here? I want to make sure I get those and really protect my car. I plan to keep it for a long time and I want to make sure it's protected in EVERY way."
and then when I get to the finance guy (i.e. the price of the vehicle has been agreed upon), just say I changed my mind.
That way I'll be using the high markup of those products (by dangling those profits in front of them) against them!
Not only did you overpay but you financed it for X number of years. That's interest on your mistake.
They try the same thing when you buy a house. They want to add the surveys, inspections, pest treatment, etc. into your loan. Nothing like financing several $300.+ items for 30 years. Always pay for that stuff out of pocket.
Scamming the scammers
@@fauxque5057 I didn't finance it. I purchased the entire thing with cash including the junk addons.
You forgot a couple for ever so popular tire and wheel coverage because you never know when you’re going to hit one of those pesky potholes and if you’re buying a Mazda you Gotta have that $400 SD card to get the navigation to work even though you can buy the same card on Amazon for $40 as I showed the sales man when he tried to push it on me.
Thanks a lot for your energy and sincerity I appreciate You putting these videos out to educate and benefit us
Great content, I hope anybody out there who is doing their homework in order to prepare themselves for purchasing a used car from a used car dealership is paying attention to what you are sharing. It could potentially save then thousands. Thank you for taking your valuable time to share your knowledge.
Extended warranties are hit or miss. Just have to make sure the one you get is not trash. It's like any other insurance, sometimes you REALLY need it, and it saves $$$ from a big hit (Engine/Trans) and sometimes you never utilize it before expiration. I have personally purchased them a few times in my life, and once it saved me $15k...Which is more than I have ever paid in total for them in my life, so I am on the winning side so far.
Yes, same here, as much as the payment does costs a bit higher, who knows what will happen
My extended warranty saved me over 12k. I think it depends on the vehicle. I have a 2015 bmw 650i.
I got Gap insurance through my credit union at the time of financing. I paid for it cash up front separately from the loan, so it didn't add to the bottom line of the lifetime of my loan.
Y'all i studied Mike's videos. He has one where he actually shows the closing contract and papers and goes through the line by line...his education is invaluable
If you're seriously in the market, take notes for real.
I'm back in the market for an inexperienced cousin of mine.
It's a grind re-educating myself and reviewing all this info.
But I won't leave home without.
God bless you.
You are appreciated
Easy Mike. You've been in the detail business a few months.Hearing you talk you show your greenness . those two "ceramic" coatings are only about 20.00 different in cost.
23 years and a few months. I have been detailing car since 2000. This isn't anything new to me. just the business is.
@@MikesCarStore and car detailers don't use the term "buff"
Even though I live in FL, I can’t see me buying a car there. Almost every dealer charges $1000 doc fee, and $1000 dealer prep, whether it’s a new or used car. Since my new car purchases are Toyotas, I never buy extended warranties. I have purchased 6 new toyotas, (2 Previas, 2 Rav4s, a Sienna and a Highlander). My total repairs on all of them combined has been less than 1 warranty package.
Go in and write a check for the price you agree on. No other BS. No financing. No nothing.
The problem I've run into is, I order a vehicle (eg, 2001 ford lightning), and when it arrives, the dealer added crap to it. WHAT THE F. I didn't agree to that, but they did sh!t you can't remove like "security window etching." Vandalizing the vehicle without my consent, then expecting me to pay for it! That was Five Star Ford, btw, in phoenix, and they unsurprisingly went out of business years ago. YAY.
It’s because those are never truly custom orders. All they do is line up the general attributes that you’re looking for and send the dealer something similar.
Unfortunately this is very common.
I have never purchased any type of loan insurance, not even gap. The rule that I have always applied, and taught my children to apply when it comes to automobile purchases is fairly simple. It might mean you have to postpone a purchase but, in my humble opinion, you should not be putting yourself or, should you die an untimely death, your loved ones in a position where the value of the vehicle is less than what you owe on it. The most effective tool to accomplish this is your down payment.
PPF or any ceramic pro is the lowest quality you will ever receive at the dealership let alone the failure to prep it right!!! Spot on in the video....biggest scam ever. Take your vehicle to a proper detailing place where they spend the time needed to do the correct prep prior to PPF or ceramic pro.
Was at the Chevy dealer. Looking at a new 1500. The salesman was pitching the dent/ding package for 2k. I told him no, but the dude just steamrolled me with the pitch. This guy just sold a truck before I got there, so when it came to negotiating price, this dude skipped out twice to help the people he just sold a truck too. Talk about a customer hog. Funny thing, I think he forgot that the manager had given the invoice to me when I asked for it. This guy would only come $1500 of MSRP. Didn’t like the guy at all. I’m not buying a truck from him.
How can I contact your dealership Sir?
Toyota dealer said my loan app would have a better chance if i got disability insurance financed by Toyota of course. It was 1992 and i said ok.
Then i had two brain surgeries and was down for several years.
Toyota tried to scam me for a thousand dollars and ended up buying my entire new car for me except for first three payments. 😆
Aweome video!
Thanks for the tips greatly appreciated.
I never understood how dealers get away with all those silly upsells. More money is made on the back end of car sales than anywhere else. Unconscionable!!!
Because consumers are dumb?
What do you mean "get away" with silly upsells?? Is it silly when after your meal a restaurant asks if you would like desert or an after dinner drink???? Perfectly within a dealers rights to offer accessories and you have the right of refusal. It's called business/commerce/free market.
Ceramic coatings are a scam from a dealer as well - you can buy the same stuff for cheaper and do it yourself very easily. You don't need to be certified or any of that nonsense.
I got talked into gap insurance once back in 2006 it was such a hassle totaled the truck and it was short 2 payments filed it still had to make payments. Forgot completely about than a year later wells Fargo sent me checks for the 2 payments. It cost me twice as much for gap as paid out never fell for that again.
I got caught in the gap insurance scam as well. Said it was required. Didn't know at the time that even if it's required i could have gotten it from my own insurance company for a fraction of the price they charged. Live and learn, that will never happen again.
It is very weird to me that an auto dealer would sell life and employment insurance. This just does not happen in my country.
"Yes, the $999 Donuts and Hotdogs fee is necessary, our salesmen are starving."
In my last TEN car purchases, I have never been offered credit life, or disability insurance. Not sure what they do in Kentucky, but this is not a thing. Neither is unemployment insurance.
i try to by a used truck in a honda dealer and they try to charge me 1000 dlrs for paint proteccion and i sey on a 10 yr truck and the ansur was thas houwe do. i walk a wey from tha dealer.
I'm a little lost, why would I buy a "key replacement" when I'm buying the car? Is this to buy EXTRA keys? "Replacement" implies it was lost, and I'm definitely not buying a car with lost keys LOL that's what's throwing me off.
My father bought a brand new Silverado 2002 and he passed away in 2004 and the insurance company indeed paid off the vehicle....I know because I made every payment for the first 2 years.
Instead of Credit Life, just buy a decreasing term policy for the amount and term financed. Costs very little. Gap is good! Guy at work paid $500 for it. His car was a total, insurance paid him #3,000 less than owed. Spent $500 to not be on the hook for $3,000 sounds good to me!
Awesome video as usual!!
I am currently car shopping and have been watching all your videos - so thank you! After researching on specific car online, I made an appointment to test drive the car. The online amount matched the MSRP on the car in the lot. However, there was an additional $10,000 in-demand fee added and a dealer Package of $2500. They would not budge on either, but to me it felt like a scam. I did walk away without buying the car. Is this common?
You did the right thing. There is no way I’m paying a”market adjustment.” That is a good way to get upside down in your car.
Common? Hit and miss. But should you pay it, no. Just bought a '23 Rav Limited, fully-loaded for $260 under MSRP, market adjustment removed, and a free ceramic tint added.
your a good guy Mike I learn a lot from you
Chevy dealership near me “automatically” adds 2700 worth of these BS things on top of a 15K ADM for a C8 order. Salesman said its mandatory, no exceptions. Nitrogen tire fill, tinted windows, paint protection, and some other BS. WHY?
Just walk and go to a different dealer.
Wrong on the 3rd one
I’m getting my payment’s covered right now, took 30 days and I’m covered, got hurt at work and payments are covered, buy this plan!!
Dealerships source their insurance products from legitimate insurance providers, available to the general public, which they repackage as a simplified policy. The cost of this policy, along with interest on your auto loan, likely exceeds $3,000 to $4,000. By exploring alternative insurance options in the open market, one can secure comprehensive coverage at a comparable price point, covering up to 80% of income, in addition to covering the costs of the vehicle.
Mine was through my credit Union, way cheaper
Finance manager asks about the following:
Key Replacement: Never lost a key and I get two keys with my new car.
Paint Protection: It's a car, not an investment.
Credit life insurance: I'll be dead. I don't care.
Gap insurance: I gave you 15k down on a 40k car.
Bi-Weekly car payments: laughs in 800 credit score.
Nitrogen: Let it out and put air in, I'm not paying for that.
Extended warranties: I drive 14 miles a day round trip and this is a Toyota Tacoma on its last year of a body/engine style.
I’m assuming a biweekly payment program is the same regardless if it for a car or a home. I know I had a mortgage on my house that would take the biweekly payment, but apply only the amount due on the loan, and the extra payments would sit in the account collecting interest in the bank until the next payment was due. Specifically, it needed to be a principal payment to make it work for you.
How many times has anyone knocked the shit out of a car dealer?
Next think you will tell us is that snake oil doesn’t work!! Lol. Great video!!
There's a reason why I've never had a $400+ car payment. I always walk away when I don't like what they're offering.
Honda calls their protectorate ECP plus Graphene, at a cost of 1999.00.
Went to buick dealer n they put 10 grand worth of crap n 3 grand was that coating junk.
Good morning mike! From Bakersfield California.
You’re up WAY early. Good morning. ☀️
Work for the railroad. Just getting home! Great tips, gonna be looking for a new Silverado in the near future! Keep up the videos these help a lot👍🏼
The bi-weekly contract with it's administration fee is a truly evil sounding thing. Ugh!
All vehicle manufacturers should remove middleman or so called dealerships to eliminate unnecessary charges and extra cost to consumers (SCAMS)
Is the lifetime warranty real?
DOC fees!!!!!!!!
Stealership F&I dept 🤬 good morning Señor! Tell Ms Chevy Dudess howdy
Will do
What about tire protection?
junk! don't buy it .
@@MikesCarStoreSo who pays when you have a flat tire??
Financing, Insurance, and Extended Warranty is my guesses. Let's see if I'm right.
Lucky Lopez made a crack that dealers were going to add a "hooker and blow fee." LOL
Biweekly payments have been a thing with home mortgages for years. You can do it on your own. People are lazy and dumb. The dealer will take advantage of that. All these products to “protect your investment” mean nothing if you don’t keep the vehicle for 8-10 years or longer. I wish I realized these things years ago. Now I keep my cars much longer and avoid buying new, so it’s less of an issue. Still there are dealers who conduct business like it’s decades ago, pressure and ripoffs.
What if they have added a PPF coating? Is it worth keeping or make them remove it? I did notice a few flaws in the application and if I keep it, should I make them reapply it to my satisfaction?
The applied coating may not exhibit durable longevity, as it is susceptible to being easily polished off by proficient detailing shops. It is reasonable to expect that automobiles may possess imperfections, as perfection is not attainable in reality. In the case of purchasing a pre-owned vehicle, negotiating power may be limited, as this is one of the primary reasons why used vehicles are comparatively less expensive than new ones. For optimal results, engaging the services of a reputable detailing establishment to execute a paint correction and implement a professional ceramic coating is recommended.
@@MikesCarStore I found out yesterday that the wrap they apply is Skip Chip and they will not remove it once applied.
Not seeing your link for Tom's Keys. Tks!
tomskey.com/?ref=ChevyDude
I watched some of your vids on your previous channel and also remember seeing you in the past on CarEdge (formerly known as YAA). It'd be nice if you would make appearance on their channel again and cross promote.
And as always, thanks for education. World needs honest people like you.
Choke and croak policies.
Heyoo ChevyDoggo
I buy new luxury cars; thankfully the luxury car dealerships don't play these type of games (at least in my experience so far).
Totally agree with this. For 14 years we bought BMW and Mercedes but recently moved to a smaller town so wanted a more local dealership for servicing so tried to buy an Escalade at GM. What a nightmare. Completely different experience than what we were used to. It was two hours of Jedi mind tricks and mental gymnastics that I thought to myself no wonder people cave and pay more just to get our of the experience.
I would have to take issue with your statement that vehicles never appreciate in value. 10 years ago I would have totally agreed but almost 8 years ago I purchased my very first and, as it turns out, probably my last EV (not because I'm unhappy with it, I'm just getting old enough that I will probably just drive it until I can't drive any more). Anyway, when I purchase the car in early 2016 I paid $6995 and it had 21k miles on it. I'm kinda anal about keeping track of my cars value so I check up on it several times a year. Year after year I watched in amazement as the blue book value kept increasing. It peaked out at a little over $8k and then a couple of years ago it finally began to devalue. According to kbb, it's currently valued at $6985. I've owned many vehicles in my lifetime but this is the only one that ever went up in value after I bought it. So, I personally cannot make the claim that automobiles always go down in value after you buy them.
"Authorized to put ceramic coating"....AHAHAHHAAA! There is no law or certification required to put ceramic coating on your car!
Companies have policy’s in order to buy the products. For instance my detail company uses SB3. You can’t buy that from them as a consumer. You have to have a company and certified with them to be an installed. 😀
@@MikesCarStore Ok. But that's as much of a scam as any other car dealer.....and you know it. Just because a company won't sell to anyone who hasn't done their "training" course doesn't make the product better. You can buy equivalent products on Amazon or Ebay for a fraction of the cost. Paint Correction is also a scam. A name made up a few years ago to make polishing a car sound more exotic. HA! Don't claim you aren't the other guys when you actually are!
"We can get financing for anyone, even YOU"
RainX on steroids 🤣🤣😂
When bought my 2022 CX5 the dealer included in the price 1,000 dollars paint protection and they told me was no negociable.