Why is everyone talking about the shirt?? ☠️💔 Really just looking for reasons to be mad fr. Great explanations and breakdown of the strategic plan btw ❤ you explained it much better than my textbook and gave so much more insight. I'm glad I found this channel, I'm definitely going to ace my final exam with your help. Thank you 🙏
Great question! The ideal ratio of WFM analysts to agents depends on factors like call volume and complexity. As a rule of thumb, aim for one WFM analyst per 30-50 agents for effective planning. Adjust based on your specific needs and always monitor performance to fine-tune the balance.
Why is everyone talking about the shirt?? ☠️💔 Really just looking for reasons to be mad fr. Great explanations and breakdown of the strategic plan btw ❤ you explained it much better than my textbook and gave so much more insight. I'm glad I found this channel, I'm definitely going to ace my final exam with your help. Thank you 🙏
Your buttons look fine
How many wfm analysts do you need to manage a certain # of agents?
Great question! The ideal ratio of WFM analysts to agents depends on factors like call volume and complexity. As a rule of thumb, aim for one WFM analyst per 30-50 agents for effective planning. Adjust based on your specific needs and always monitor performance to fine-tune the balance.
bro u gotta button up one more button
What is up with his shirt?
Bro what is up with your buttons?