How Ratings Work | Uber Support | Uber
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- เผยแพร่เมื่อ 27 ธ.ค. 2018
- Wondering how ratings work? The rating system is designed to be open and upfront. Learn how the Uber rating system works, hear tips to get higher driver ratings, and how to see rider feedback in your profile.
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How Ratings Work | Uber Support | Uber
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Wondering how ratings work? The rating system is designed to be open and upfront. Learn how the Uber rating system works, hear tips to get higher driver ratings, and how to see rider feedback in your profile.Wondering how ratings work? The rating system is designed to be open and upfront. Learn how the Uber rating system works, hear tips to get higher driver ratings, and how to see rider feedback in your profile.
Uber needs to get more into Germany and whole Europe.
Riders need to be tipping opposed to Rating. Uber is communism at its best.
Drunk unruly passengers get to rate sober and professional drivers. Great system. The driver has to rate all passengers immediately at trip end, the passenger has a couple of weeks - therefore customer can logically deduct that driver gave him/her a low rating and retaliate. A driver has one choice. Give a passenger 5 stars even when they do not deserve it. Horribly designed system that encourages bad behavior to continue. When the driver gets 4 stars or lower he will never know why and what the context was, so there is no constructive feedback element that allows a driver to correct mistakes he may be unaware of. Most riders who give a low rating are too lazy to write a sentence out. Many may also believe 4 = good. It is not, 4 = fire the driver. A 4 star hotel or restaurant is really good, so this causes confusion imo.
Exactly. The few passengers I've given a lower ratings too. Seems to have retaliated with a lower rating back. Really unfair.
Never look at your rating. It will depress you.
The feedback section needs to be improved. It's not specific enough to let the driver know why that rating was given. There is no way for the driver to improve the service if they don't know what they did wrong LOL
Nice comment, I was going to write the same comment
I think Uber should require a rider leave feedback if the rating is 3
stars or less. It sucks to get a low rating and have no idea why. Plus,
it could actually be an issue that is out of the driver's control like
price, app issues, surge pricing, etc which we are not supposed to get
docked for. But, without feedback, it is assumed we did something wrong.
So many flaws in this system. Passengers have no idea how their ratings impact drivers.. A four star rating can compromise a drivers livelihood yet most passengers think 4 stars is good.. Customer fist business model is terrible for drivers! Treat people like people!
Uber sucks, drivers don't want points, drivers want dollars, Uber keeps lowering the fares more and more. Now they've come up with Uber Pro, it does nothing, just a bunch of features without extra paying.
Uber rating is messed up. A driver has to rate immediately whereas the rider has weeks to rate and they know how they been rated. This has to change. Uber is fked up.
Most the customer live smile on your face and statue phone behave
Ha this is a lie one star hits your rating fast but 3 five stars takes forever to increase your rating that's insane
What about if you live in town full of Karen’s
Bhai I lost my trust with uber driver left me and my friends in a hotel and ran away with our luggages I talked to them several times but now they are response from there side
Worse rating system uber av i will fire the guy from job who made this rating system
Hey UBER-if passengers give a driver a rating below 5 stars they should be REQUIRED to elaborate on why the rating was given-ANYBODY should know that!