Hey there! We're currently putting the finishing touches on our "Klaviyo Email Marketing Mastery" course and want to make sure you're the first to know when it's ready. Click the link below to express your interest and be the first to receive updates on the course. Thanks for your support! shaun150.typeform.com/to/P7lm26Fk
Great video, thanks for supporting new business owners like me! You know your stuff and I also love the styling you created for this abandoned cart email. Do you create email flows for Shopify businesses? I'd like to hire you if possible?
If I once set up Abandoned Cart Flow march tag hep to automatically sent different customers who forgot to buy their products.Don't need to set up Abandoned Cart Flow again and again for different customers? Please reply🙏🙏🙏
Great explanation, thanks! Assumed gender would be really interesting. How would you set this up? Can’t think of a solution other than asking for there gender in the checkout
Awesome video. Instant subscribe. Keep up the good work! 👍 I'm curious if I'm doing drag-and-drop HTML email design outside Klaviyo, how do I add this dynamic block? Is that tag always the same or I need to log to Klaviyo to get mine? I'd greatly appreciate if you'd be able to answer this question, and once again thank you for making videos like this!
Thanks for the sub! A great question. Building the Abandon Cart through HTML is another beast, since it needs to repeat rows down. I’m sorry I can’t be more help, we’re trying to keep the channel lighter and easily accessible for entrepreneurs; but if we run out of content ideas, we might get to it one day.
Hi @DoeOne, we don't have much experience with dropshipping (our clients are typically D2C brands), and we are really focused on email and marketing, so we don't have much to contribute to this space sorry. Purely from an email perspective, there's very little difference for dropshipping vs D2C, our email videos should be just as relevant.
Damn, Klaviyo is depressing. Finally created an abandoned cart flow, and when I went to my website, entered all my details, and left a checkout.... IT DIDN'T WORK. Not a single email is received after 10 minutes (which is the time of the first one). Any idea?
Hi Howard, I’m not exactly sure what the cause of the problem is, but 1, make sure that you submit the first page of the checkout 2, look at your profile within Klaviyo to ensure the “started checkout” event has come through with all of the details of the checkout; this is the data that will drive and populate the abandoned cart email.
How does the welcomes series integrate with card abandend flow? Does the customer than get two mails. One of card abandend and one of the welcomes serie?
Hi Mitch, yes that's correct. And since they both have "has purchased zero times since starting this flow" as a flow filters, they will stop as soon as the customer buys.
I'm sorry, I'm not sure what you mean by 'details on this how to do to be fixed specially on klaviyo', could you please explain that to me more specifically?
@@emailexperts well you are missing the explanation on how to actually create an abandoned cart flow, as this is abandoned checkout flow. Basically. I think i great you customize by countries the shipping and purchase policies, that's a great idea to keep an international website with only with 1 klaviyo account !¡!
1:39, it's called Abandon Cart - we decided to follow Klaviyo's naming method to keep it consistent. Check out the other replies to my comments. After that, let me know if you have any other questions.
Hi Calum, Klaviyo has been under maintenance over the last day, which could be affecting your ability to integrate. Once it is integrated, the preview will only show checkout data if it is already flowing through on the store. Also make sure you preview from within the email editor to see placeholder data.
Hi Justan, I woiuldn't recommend doing so, because iOS 15 makes open data unreliable. Regardless, if you do, you just make a "Conditional Split" -> "Something someone has or has not done" -> "Opened email zero times since starting this flow". Cheers,
Great question Adaranijo! The trigger split is only on “Metric triggered” flows, which the abandon cart is one. It’s a split related to the original trigger, so you can split on the *metric’s attributes*. The abandon cart is triggered by “Started Checkout” metric, so you can make splits based on the checkout attributes. For example, you could split based on the checkout value, or specific items in the cart. This is different from “Conditional Split” which is a split based on customers past behaviour or *profile* attributes.
Hi Diviniti, Klaviyo sends them out automatically. However, if you want to send them 1 at a time on your own, you can set the flow to manual. This way, customers will queue up in the flow, and then you can manually initiate the emails.
Hi Ediz. There's a slight difference between Adding to cart, and Starting a checkout. The abandon cart flow is really an "Abandon *Checkout* Flow". It will only be triggered if someone starts the checkout but doesn't finish, which is where they submit their email address. That said, the *browse* abandon does work if you have a Klaviyo cookie on your site. I will explain that in a future video if anyone is interested.
Yep, you're right. Peter, this TH-cam channel is for beginners and to help brand owners get going rather than getting stuck trying to get it perfect. This video begins (1:26) with the default Klaviyo flow, which Klaviyo calls "Abandon *Cart* Reminder". When we wrote the script, we considered whether we should spend 30-90 seconds explaining the difference between cart, checkout and browse. We decided that it was overly self-serving and anally-retentive and didn't serve the audience and purpose of the video. We decided it was better to keep the naming that Klaviyo uses to keep it simple. Looking at the feedback to the video, we made the right choice. But also understand that other anally retentive people like yourself might not be 100% happy. If you want to learn the most advanced Klaviyo tactics, check out the Klaviyo academy, this channel might not be for you.
Heard such amazing things about Klaviyo! Looking forward to experimenting with this aspect specifically
dont stop making videos man! really helping me
Thanks @tyler, so glad this helped! Is there a particular video you want us to make?
Hi @Padmaja Sakthi , sure thing, is there a particular challenge you have that we can address? Or more from a strategic perspective?
your video is super helpful for me to start my first abandoned cart
Glad I could help! I hope it helps you grow your sales!
Hey there! We're currently putting the finishing touches on our "Klaviyo Email Marketing Mastery" course and want to make sure you're the first to know when it's ready. Click the link below to express your interest and be the first to receive updates on the course. Thanks for your support! shaun150.typeform.com/to/P7lm26Fk
Very sharp!
Do you have a tutorial about "matching the email to your brand". You went through that really fast. Would like more detail and instruction.
Hi Kamilah, we don't have one yet, but thanks for the idea.
Great video!!!!!!!!!!
Thanks!!
Great video, thanks for supporting new business owners like me! You know your stuff and I also love the styling you created for this abandoned cart email. Do you create email flows for Shopify businesses? I'd like to hire you if possible?
Hit that sun for you man 🔥🔥
Sub
I appreciate ya!
Hey! Great video. But my abandoned cart flow emails are landing in spam. Any tips on how I can avoid this?
Hi Shamaaz, yeah check out our video on deliverability and spam folders here: th-cam.com/video/wmKxNs9styE/w-d-xo.html
Perfect!
If I once set up Abandoned Cart Flow march tag hep to automatically sent different customers who forgot to buy their products.Don't need to set up Abandoned Cart Flow again and again for different customers? Please reply🙏🙏🙏
That's correct
Great explanation, thanks! Assumed gender would be really interesting. How would you set this up? Can’t think of a solution other than asking for there gender in the checkout
Hi Thijmen, assumed gender is just that, assumed. You don't ask for it, Klaviyo just assumes from their first name, you don't need to ask for it.
@@emailexperts do you work on flows for other brands and do you have contact details social etc?
Awesome video. Instant subscribe. Keep up the good work! 👍
I'm curious if I'm doing drag-and-drop HTML email design outside Klaviyo, how do I add this dynamic block?
Is that tag always the same or I need to log to Klaviyo to get mine?
I'd greatly appreciate if you'd be able to answer this question, and once again thank you for making videos like this!
Thanks for the sub!
A great question. Building the Abandon Cart through HTML is another beast, since it needs to repeat rows down. I’m sorry I can’t be more help, we’re trying to keep the channel lighter and easily accessible for entrepreneurs; but if we run out of content ideas, we might get to it one day.
Hey bro really appreciate the help! Could you do must have apps for shopify dropshipping video? Nobody is really doing that on youtube
Hi @DoeOne, we don't have much experience with dropshipping (our clients are typically D2C brands), and we are really focused on email and marketing, so we don't have much to contribute to this space sorry. Purely from an email perspective, there's very little difference for dropshipping vs D2C, our email videos should be just as relevant.
@@emailexperts Sweet! Thanks for the reply!
Damn, Klaviyo is depressing. Finally created an abandoned cart flow, and when I went to my website, entered all my details, and left a checkout.... IT DIDN'T WORK. Not a single email is received after 10 minutes (which is the time of the first one). Any idea?
Hi Howard, I’m not exactly sure what the cause of the problem is, but 1, make sure that you submit the first page of the checkout 2, look at your profile within Klaviyo to ensure the “started checkout” event has come through with all of the details of the checkout; this is the data that will drive and populate the abandoned cart email.
excellent video sir but what if we have funnel and then how do I trigger and connect abandoned email flow?
Thanks so much! I'd be happy to help, but i'll need more information. If you have a funnel through Shopify, then it's all the same.
Cheers!
How does the welcomes series integrate with card abandend flow? Does the customer than get two mails. One of card abandend and one of the welcomes serie?
Hi Mitch, yes that's correct. And since they both have "has purchased zero times since starting this flow" as a flow filters, they will stop as soon as the customer buys.
there are so many details on this how to do to be fixed specially on klaviyo
I'm sorry, I'm not sure what you mean by 'details on this how to do to be fixed specially on klaviyo', could you please explain that to me more specifically?
@@emailexperts well you are missing the explanation on how to actually create an abandoned cart flow, as this is abandoned checkout flow. Basically. I think i great you customize by countries the shipping and purchase policies, that's a great idea to keep an international website with only with 1 klaviyo account !¡!
1:39, it's called Abandon Cart - we decided to follow Klaviyo's naming method to keep it consistent. Check out the other replies to my comments. After that, let me know if you have any other questions.
It won't let me integrate to my shopify store, and when I preview my abandoned cart email it doesn't show the product on it what do I do?
Hi Calum, Klaviyo has been under maintenance over the last day, which could be affecting your ability to integrate. Once it is integrated, the preview will only show checkout data if it is already flowing through on the store. Also make sure you preview from within the email editor to see placeholder data.
@@emailexperts Thanks a lot
Great video! How do you split based on whether they opened the first email
Hi Justan, I woiuldn't recommend doing so, because iOS 15 makes open data unreliable. Regardless, if you do, you just make a "Conditional Split" -> "Something someone has or has not done" -> "Opened email zero times since starting this flow".
Cheers,
@@emailexperts Ok, thanks
You didn't mention trigger split...what is the functionality of trigger split??
Great question Adaranijo! The trigger split is only on “Metric triggered” flows, which the abandon cart is one. It’s a split related to the original trigger, so you can split on the *metric’s attributes*. The abandon cart is triggered by “Started Checkout” metric, so you can make splits based on the checkout attributes. For example, you could split based on the checkout value, or specific items in the cart.
This is different from “Conditional Split” which is a split based on customers past behaviour or *profile* attributes.
Thank you! I am unable to edit emails. Do you have to pay to use Klaviyo?
Hi Keisha, that's odd. Klaviyo is free is you have fewer than 250 contacts.
Hello how can I see where is the error if I have a klaviyo syntax error?
Can you give me a bit more information of when you are seeing the error?
@@emailexperts it’s okay I found it out but thanks to answer
how do you send one to just one person or they just automatically do it for you?
Hi Diviniti, Klaviyo sends them out automatically. However, if you want to send them 1 at a time on your own, you can set the flow to manual. This way, customers will queue up in the flow, and then you can manually initiate the emails.
How did he get his logo there, also where did he get that photo.
If your haven’t yet, check out our video on email templates th-cam.com/video/i2qP_FQpNto/w-d-xo.html
How Can I Set Up Abandoned Cart flow emails to not send to Awaiting Payment orders (Bigcommerce) ?
If the data comes through as a “metric”. So when you set up the flow rules, if you can find it as “Something someone has (or has not) done”.
Is there any way we can connect, Id love to talk to you
Hi there, thanks for the comment. If you're a brand, check out our website. You can also find us on LinkedIn.
How will this flow will know the email adress of the costumer when he just puts the items into the checkout?
Hi Ediz. There's a slight difference between Adding to cart, and Starting a checkout. The abandon cart flow is really an "Abandon *Checkout* Flow". It will only be triggered if someone starts the checkout but doesn't finish, which is where they submit their email address.
That said, the *browse* abandon does work if you have a Klaviyo cookie on your site. I will explain that in a future video if anyone is interested.
I am interested
We finally got around to publishing the browse abandonment video here: th-cam.com/video/eFJW8HA17VY/w-d-xo.html
this is not a abandon cart flow, this is a started checkout flow.
Yep, you're right. Peter, this TH-cam channel is for beginners and to help brand owners get going rather than getting stuck trying to get it perfect. This video begins (1:26) with the default Klaviyo flow, which Klaviyo calls "Abandon *Cart* Reminder". When we wrote the script, we considered whether we should spend 30-90 seconds explaining the difference between cart, checkout and browse. We decided that it was overly self-serving and anally-retentive and didn't serve the audience and purpose of the video. We decided it was better to keep the naming that Klaviyo uses to keep it simple.
Looking at the feedback to the video, we made the right choice. But also understand that other anally retentive people like yourself might not be 100% happy.
If you want to learn the most advanced Klaviyo tactics, check out the Klaviyo academy, this channel might not be for you.
@@emailexperts do you have a training video on setting up atc scripts or do you guys have that offer as a service
You are going to fast bro
🤣