🏆 Zoom vs. Teams vs. Webex: Who is the BEST?
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- เผยแพร่เมื่อ 27 พ.ค. 2024
- In this comparison video, find out whether Zoom, Microsoft Teams, or Cisco Webex has the best audio and video. I compare the audio and the video across all of these web conferencing providers and crown the best one at the end. Needless to say, it's definitely not what I expected.
👋 Additional resources:
- Zoom Video Conferencing: zoom.us/
- Microsoft Teams: www.microsoft.com/en-us/micro...
- Cisco Webex: www.webex.com/
- Microphone used in this test (Sennheiser MKH 50): amzn.to/2KUEXQY
- Acoustic panels (Primacoustic London 10): amzn.to/2Dk6XK2
⌚ Timestamps
0:00 Introduction
2:07 Zoom audio & video settings
6:06 Testing Zoom quality
6:45 Microsoft Teams audio & video settings
8:16 Testing Microsoft Teams quality
8:51 Cisco Webex audio & video settings
11:00 Testing Cisco Webex quality
11:45 Back-to-back comparison
11:58 The winner in audio
13:44 The winner in video
14:57 Overall winner
15:52 Wrap up
📃 Watch related playlists and videos
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- Playlist with all my videos on Zoom: • How to use Zoom
- Playlist with all my videos on Webex: • Webex
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My tuppence: Audio is more important than video, Zoom audio was utterly outstanding. Overall I would say (1) Zoom, (2) Teams, (3) Webex. I thought Webex audio was terrible, had a processing 'warble' to it, very grating. Which one would I pick? Teams, everyday and twice on Sunday. Far, far more collaborative features such as instant chat, threaded posts, files, SharePoint integration, persistent meeting components e.g whiteboard etc, integrated approvals, apps and so on and so on... Teams is just on a different level.
Agree with your comments overall. Generally speaking, the best tool depends on what a person is using it for (work, school, large or small group, etc). For collaborating in the work environment, I think Teams is best. If someone is just listening and watching content being shared by others, I would go with Zoom as well. As another commenter stated, Webex is ok but seems antiquated with its user interfaces and I've been disappointed several times by their ability to resolve technical issues.
@@bobgong7832 A very fair point.
Zoom has the best audio. Teams has the best video, but they are sacrificing frame rate for resolution. You can clearly see Teams running at a lower frame rate, but higher resolution. Zoom’s frame rate is smoother and more consistent, but the resolution is obviously lower. (And thank you for sharing this comparison!)
Kevin my boy. I love your channel. This is exactly what I wanted to know about. You delivered it, buddy. Many Thanks
Well, I love when comparing things which means this is a video for me as well as the explanation is clear short, and crisp! And I would love to see a little bigger intro! I think an intro like snippets of many of your good videos like in flash animation! It would just recollect your memories on this channel! And even the gold and old days of you when I used to watch u!
I think you should test these products on low quality Internet connection. It will be interesting to see the results - how do they perform.
That'd be a good follow-up!
@@KevinStratvert hi !!
💯💡🤜🤛💡💯
I appreciate the comparison and won't argue the result. Something that I appreciate about Zoom calls is that it's the smoothest when multiple persons are talking at the same time. I find that Teams and Webex give priority to the strongest bandwidth while I can hear the multiple voices with Zoom.
Great breakdown, thanks for the comparison. It's funny how people can hear people differently, though. After a couple of listens of the clips for the final verdict, I thought that the Teams audio sounded much better than the WebEx. I do have some hearing loss in the upper registers, so that may somehow be affecting my perception of it since you said Teams sounded "tinny", but I guess it is a little subjective.
I loved zoom couple of years back, before my company switched to teams... but zoom is still in my heart
Thank you man.. exactly the comparison i was looking for..
Great video, Kevin as usual. Possible to do an update video , reckoned between then and now there are definitely updates or improvement on features.
We did a big event in Zoom a couple of days ago, on a wifi connection with 300 participants and.....went Perfect, no lag, great sound, good video quality and so easy to understand for beginners!
Wow! What a great new professional introduction. I work with Teams all day long and because of the interaction and collaboration with Microsoft apps it’s the best in my opinion. But I believe Zoom is really friendly simplicity. Webex does the job.
A great topic and well done video. Although I'd disagree as per the 2nd and 3rd place in the audio testing.
I'd rank them so:
1. Definitely ZOOM has the closest to natural sound
2. TEAMS sounds processed and not natural but still very clear
3. WEBEX has significant pitches which increase its loudness, but is very much like speaking through a tin box with sub echos.
Again that's my personal opinion and I might be totally wrong 🤷♀️
I use Teams at work, and it works really well. Good video!
Kevin, for an ex-Microsoftie, your honesty and content is much appreciated.
Thank you!
Yup, he is courageous.
He might have some aminosity 😀
I haven't even heard of Webex before this video. Being bound to using Teams in my work (school), I think Teams performed decently here. The visual aspect is very important in my case, so I am happy to have Teams.
For our international organization, the stability, features, and ease of use determine the platform we use. In this regard, Zoom Meetings and Zoom Webinar outrank WebEx. Teams is an application in a different category.
Great comparison video Kevin. I would like to see a comparison of other features of these 3, like security, call stability, support tools (like chat, slide sharing, whiteboards, etc), and screen usage (how well the app uses your screen for video and the aforementioned support tools. That last one may be more subjective, but at least comparing it would help viewers of your channel make their own decision. Thanks Kevin.
Thanks for the suggestion! I've added this to my list. Stay tuned. Cheers!
Yes. As people become more comfortable with the basics of dialling in, and being seen and heard, the presentation, feedback and collaboration features will be receiving more attention.
Another amazing video! Thank you so much!!! I totally agree with the ranks you made. We use WebEx for our online class in my university and it just sucks... sniff
Hey! Kevin a great video. I use zoom and teams main for office use.
For my personal use, I use Jitsi with my team of 80 members to play online games on a daily basis and it has been great.
The special thing is your thumbnail was very attractive after all! Keep it up!!!
Thank you so much 😀
@@KevinStratvert Your welcome! I really appreciate you replying to all my comments! It shows how much value and respect you give others time! Tysm!
Very well done for a short test. I think the user should be able to adjust if the conferencing software should prefer better audio or better video quality.
It‘s often interresting what happens if there is (suddenly) small bandwith or poor line quality. The audio should never be interrupted, but the video can „suffer“.
My personal favorite for poor bandwith is Whatsapp. For excellent video quality I like facetime 😊
Great video!
I'm curious around bandwidth using, and networking condition...
Nice comparison!👍👍
love these vids, thank you
Worth mentioning is that Zoom allows you to upgrade your license to Full Hd for both host and participants, upgrade to meeting for 1000 people on camera all with gallery views of up to 1000 people, pinning to second screen, virtual camera by default etc. So for performers Zoom is way ahead of Teams. Thanks for great videos!
I loved the way you picked the winner.
Nice job Kevin! I was at Cisco and now Microsoft and worked with both products closely. Recently did a similar video comparing these three products but from an architectural perspective.
Would love to check it out.
@@KevinStratvert very cool! Here it is, let me know what you think: th-cam.com/video/o_q6JHmbgpY/w-d-xo.html
Well done Kevin, would love to see a similar comparison of who has the best Room Systems and Hardware.
Just need to get my hands on some hardware 😁
@@KevinStratvert, it would also be great to see a comparison of who has the best cloud recording (quality and features). The different cloud recording options between each vendor is a very interesting battle ground.
@@KevinStratvert hi, you went with webex i'd love to hear from the second competition.
Loving the new features. Thanks for the share.
Great video Kevin! Cookie mode coming to Webex soon . . . . ??
Excellent information. Thank you
I would suggest a different category of comparison - ease of use.
Zoom skyrocketed in use since last March because it is so darn easy for a n00b to start using. It's also easy to share a meeting with the encoded URL.
So before you declare "THE BEST" please revisit this and add how easy it is to use in your consideration.
Hope someone didn't already mention this, but a test with a LOT of connections - like 300+ is needed to make a good judgement. At the company I worked for we had been using Skype, but large conference calls with over 250 people were unreliable without video and only one person presenting. We moved to Zoom and those large meetings became flawless. I'll admit we also used Teams, but I wasn't on any calls with more than 50 people although it certainly performed better than Skype.
I know Zoom is popular and probably not typically used with more than 20 people, but one would certainly want to know that before deciding on a product.
One other thing. I have no large meeting experience with WebEx, but have used it probably since it came out. These days it feels old in terms of its interface and its installation and interaction with the computer. Teams isn't as bad, but you know the Skype engine has to be underlying there. Not only was I impressed with Zoom at work, but now using it personally I find it smoother, and it feels fresher than the other two products. I have to say their public relations is pretty smart too allowing unlimited calls during the Holidays. Have to admit I'm a big fan of Zoom.
Your zoom.observations are bang on.
I loved that that new intro. A Stratvert rebrand is underway!!!
Thanks! 😁
Of course as an instructor I’m not just basing my choice just on audio or video but on features. And for me Zoom is the hands down winner.
I am a professor and I have used all teams, zoom, and webex, and for me, the most quick, easily to customize, complete, advance (for teaching usage) is zoom, with no doubts.
Very helpful, especially in giving separate ratings for video and audio.
Zoom has a large share in the public's eye, and I think that is warranted. First, it can be used for free with the only restriction being the length of a meeting. Second, it seemed to come out just when something like that was needed by the general public, i.e. outside of the corporate boardroom. And third, the company has scrambled to address concerns with numerous updates, especially regarding security issues. Online meeting functionality is only part of what the other companies offer, so they may be a bit less responsive to comments from a non corporate audience.
Most of the groups we meet with (a choir, two book clubs, three online open mics, and my own song circle) will likely stay with zoom because of the disruption of switching for all participants, and the small differences in quality as Kevin mentions.
In the meetings I attend, the sound quality is the most critical. It would be useless to see other participants rendered perfectly if it was difficult to understand what they were saying. Same thing, but even more so, for the musical activities.
very nice kevin
I GOT A LOT OF INFORMATION FROM IT
Hi Kevin. Any chance you can create one of these fantastic comparison videos for presenting/teaching in these three options? It's one thing to meet, but the requirements for interactive training sessions go beyond these features. The breakouts, the polling technologies, the ease of toggling a share between powerpoint, your browser, a video player, etc. Also - any chance you can do a video using Mac with these solutions vs just PC? There are some differences.
Thanks Kevin. This video is a great competition between the kings of conferencing. In my point of view Zoom has the best audio quality, Teams has the best video quality, But congratulations to Webex it maintained a balance in both of them. Great video Kevin😉 :)
For an enterprise solution I still think Cisco Webex is better overall especially for all the different points. The security aspect. just jump to the 12:00 mark. Great job Kevin!
Thanks for this great comparison Kevin. Cookies look good!
Wow! That's fantastic! This is a profesional explaination of how to compare things! Hats off! Amazing! Keep it up Kevin 😀
You are a genius it was so helpful thank you
Interesting comparison on quality. A sequel comparing reliability, ease of use and useful features would also be great.
Quite! Also many participants, as that will "turn on" (auto) / have to use compression, and then we'll see how good an algorithm each have for that challenge.
BTW I like a little audio compression - it's like radios of old when equipment wasn't that good and you needed to get the _info_ through, i.e. the words. Just sounding "nice" is a … nicety, for social, but not necessarily the best for getting messages across.
Excellent explanation. Thank you!
For me, Teams had a crisper look on the text in the video but overall, not as feature as the others. Also agree about the sound in Teams. Zoom video is not as good as Teams but the ease of use, additional features, and being most common. WebEx is the best overall despite the video but it gives the user/business the most flexibility in what it may want to deliver.
We use Skype, then added Zoom, and then are going to add Teams - thus, this is a relevant video for me! Thanks!
Teams is the best bang for the buck especially after they went to 1080p on their video if you have the pipe for it. Not only that, Teams integrates into just about any other app especially all MS programs.
Great cpractical comparison. I think that in community work with less able, often low income, computer users I see that available bandwidth has a big effect on user experience. A future video look at reducing bandwidth and seeing who gives up on video or sound first could be helpful. Thanks
As a meeting participant (vs. presenter), audio quality is most important to me -- especially since most presentations don't have captions enabled. Unfortunately, most people don't speak as clearly as you do, Kevin. Add the variable of someone speaking rapidly with an accent I am unaccustomed to, and comprehension becomes a huge challenge. In addition, when there's an image on the screen, and the narration is off-camera (where I can't even attempt to read lips), the audio becomes more important than video.
In the sample provided here, Zoom sounded best to me, followed by Teams, and then Webex. I'm listening on a Mac.
Interesting Kevin! I was really impressed by Teams video superiority; given that and with the audio being all "pretty good" (IMHO), I'd chose Teams. I also value Teams integration with the MS Office tools for easy of use. This was a missing component of the bake-off.
Actually, Webex App has much better MS Office tools integration than MS Teams, and secure collaboration within the company and external entities is superior in Webex.
Great videos, Kevin. Do you know of any open source or free Call Center like software/apps out there? I work for an organization that puts on big multi classroom style conventions at hotels and we normally have a physical helpdesk set up for questions throughout the convention. We're developing some risk mitigation strategies as we're getting closer to resuming these conventions again. It would be nice if we were able to use some basic software or an app that would allow us to support the convention goers telephonically, rather than have people sitting at a table talking face to face with folks. I was thinking about just setting up a TEAMS meeting with a phone number assigned and just leaving that active all day. Anyway, just curious if you knew of anything like that. I love all your videos, they are so helpful and I send people to your channel all the time. Keep up the great work!
For me, Webex is the best when I'm training. Great registration, reporting, Super easy to share the recording - a link anyone can click. For day to day status or check in calls. Teams is quickest.
Webex' s audio&video is the most stable in my internet.
Mine too. I use Webex and Zoom. Webex is better
Good video and I agree with your assessment. However, something I tell people is that the over-all experience of the meeting quality is influenced by things that are out of the control of the moderator. The other participants internet bandwidth, their computer/camera/microphone hardware, and the room they are in.
Great! Thank you Kevin ....
Hi Kevin. Thanks for your content. In your 3 way contest you did not include Skype (but I think Teams IS Skype. is it not?). The critical test is USEABILITY and here Zoom must score above the others. I haven’t come across WebEx in Europe ah all. But Zoom and Teams : for straight up video conferencing Zoom wins hands down. I have recently been running both with a team of 15 independent home-based freelancers of mixed IT skills. After six weeks we all concluded that Teams was far too complicated for the average user and we decided to hold all team meetings using Zoom. Previously we had held 1 or 2 meetings per day on Zoom (including a customer facing webinar) and two management meetings per day on Teams. Drop off rates on the Teams meetings clearly demonstrated that Teams was unnecessarily complex
Great video thanks. Would be awesome if you would do the same test with bandwidth limiting. To see how each is adapting processing/ compression when only lower bandwith is available.
That's something I would like to see!
@@samikozono8822 Me too, commented above under another comment, though used the example of many participants, i.e. low bandwidth available for each.
Fascinating analysis. I wonder how Google Meet compares?
I use Teams, because I'm in it all day, and it's more convenient that jumping back and forth between systems. Also, with Zoom I'm having to click links that open a tab in the browsers that then opens Zoom, or copy and paste a number into Zoom if the meeting doesn't have a passcode. Not the situation with Teams. I just click join when the reminder pops up and it opens the meeting in Teams. Also, really easy to just call someone as we are sending chat messages and realize we should figure something out in a call. Just click the call button that's already in our chat.
Also, Teams has built in cc/transcription (honestly I don't know the difference) and "together mode" is flippin awesome. I pretty much never use a background image, but I often use background blur, which Zoom surprisingly doesn't have.
Zoom has way more controls, which is awesome, and I'm jealous....but it's just not as integrated as Teams.
Great job, Kevin!!! Thanks for doing this! One question please: Is there a reason you are using the Loopback mose from your Motu, instead of the regular :Moti(1 and 2)"? I use all 3 of these programs and the Motu also, and am still struggling a little with Mot's "2 channel" design. Is the reason specific to any of these programs?
Hey Dan - I could only get the audio to flow through to Teams using the loop back. In Zoom and Webex, I didn't have that issue. I'll need to dig in more.
@@KevinStratvert Interesting, Kevin! Odd, I don't have that issue in Teams (using Motu 1-2), using the desktop app - I can't use the browser version. I do use Motu
s Loopback in Camtasia (which cannot mix the Motu's 2 channels down to one mono, while recording) to prevent "left side only" recordings. Love the Motu otherwise, but it "needs" an option to send out only one channel. Thanks for your reply.
All the tests were done on a Windows PC. An equivalent test needs to be done on a Mac as well, as these apps vary in performance and capabilities a bit between the platforms.
I’d also like to see a comparison of the actual conferencing features as well.
Thanks for the suggestion! I've added this to my list. Stay tuned. Cheers!
Maybe I'm the only one, but I think that this comparison with this "high-quality" equipment is not representative. If you have to deal with many customers or colleagues every day, the best you will be confronted with, is a built-in Camera and a 30$ USB Headset. With this keeping in mind, Teams probably does the best job in audio and video quality. I'm also a guest in weekly WebEX Calls and this performs way worse then Teams, especially in stability.
Hey Kevin, I love your videos! I teach a university class and use MSTeams and the camera via OBS Studio. For fun I tried to pre-record in OBS but the video was grainy (even the powerpoint capture) and the audio was out of synch with my jabbering jaw! What power is your machine? Do you have a separate video card? I'm using onboard video in my Dell Optiplex 390
One alternative - you can create the scene in OBS and then project the scene (right click on the scene and click on project)... you can then share the screen in Teams instead of using a virtual camera. You may get better quality that way.
@@KevinStratvert that's what I've been doing as per your previous suggestions here. It works fine, although there is some loss in the audio and video with the recording in teams. I did try some recording through OBS to make it look like your videos as sometimes my class is asynchronous and I thought it would be nice to up the quality, but I don't think my machine is up to the challenge.
Thanks for the reply- I feel special!!! :)
Kevin - what happens with the bandwidth - I was thinking if turning on the Music mode didn’t increase the overall bandwidth but just gave more bandwidth to audio, this would explain the results, perhaps rerun the test without the music mode
Yes, agree with you on the winner. I have noticed this pixelation in Zoom. Question for you - would using OBS Software make this better do you think? I've heard that it does, especially if you want to play live videos.
I would weigh "user friendly" more than the audio. And which one of these can multithread? For example if someone uses a MacBook Air (1.1 gig quad core) can it handle these when they are really using all functions? Love the videos and keep them coming please!
Great video as always. Can you compare webinar software? Zoom, livestorm, Adobe Connect, GoToWebinar... in terms of audio and video quality of course but also features.
Thanks for the suggestion! I've added this to my list. Stay tuned. Cheers!
I like the audio compression and processing in Teams actually. I think you did this so you don’t look biased, ex employee and all 😆 I do agree that WebEx is the overall winner though based on what I’ve seen in the video after 11:45 mark
Like the new intro, see your putting more info on linkedIn. Press on KS from KCC.
Thanks! Will do!
Hmm. Not sure about Webex for the 1st place. Maybe was my speakers but it sounded very metallic to me. I would say we have a tie between Teams and Zoom.
I have to say that I was surprised by the audio verdict as well. That said, if the audio were as good in our meetings as in this competition life would be so much better. People are not using real mics, and it’s just painful.
IMO: I from Indonesia with high speed internet in brochure but low speed in actual, I lots join online meeting using zoom, Google meet, but I choose Teams for best online meeting. With internet speed like I mentioned before, Teams has excelent audio when meeting, I feel no lagging when meeting, and I like talking with a person in front of me.
Cool Kevin.
I use Zoom a lot and I thought Zoom or Microsoft Teams would be first/second.
But My Mind was blown when I saw the ending.
When I used to use Cisco Webex, the audio and video quality was Horrible ( I had a good, stable internet connection at the time of the meeting).
Anyway Nice video and awesome intro.
Keep it up.
This is a different subject matter but your assistance will be greatly appreciated.
I know how to set the scroll area so I won't fly down to row 1245. How do I save these changes. Whenever I close the workbook, the scroll range is deleted. I tried saving it as a excel macro enabled workbook but that did not work either. Thanks
I took classes using all three of these. Only team made me understand all the text in the screen include very small font. Other two was kinda blurry . Instructor had to send documents in out e-mail so we can understand what was written in the script. WebEx had a duration problem. Our class had to sign out and sign back in every 15 or 20 min. That's a big problem.
There's so many factors to consider here. Was Teams making a point-to-point link or was it routing via the Teams media server? Was Teams able to use the UDP protocol for realtime audio/video. Also the Teams adaptive system is quick to reduce bandwidth but slowly builds up if the network has the bandwidth? Comparing against two systems where you've forced 'music mode' to be on isn't a comparable test.
Great comparison. Very professionally done. Webex takes the cup.
Hi Kevin, If I schedule a meeting in teams but am not able to attend, is there a way to give access for anyone to record the meeting?
Would be great to see a VoIP phone review from the different products
Thank you very much
For internal uses such as inside an organisation I would prefer Microsoft Teams. Easier for me to do presentation and the video and audio quality was great. Probably for family gathering we will use Zoom which is more accessible.
Appreciate the completely unbiased analysis here but I think your interpretation of "original audio" for Zoom or "music mode" for Webex is incorrect. What those modes do is pass the raw audio, untreated by the conferencing client. That may not always be the "best," especially for users who are not acoustically treated spaces.
We use Teams as we are heavily into the Microsoft365 eco system. I agree that Webex is the best across the board.
0:04 - Hi Kevin! 👋
15:58 - 391st thumbs up from me! 👍
16:15 - Well, according to u, i also think Webex is the best. And as always enjoyed it! ☺️ Bye and cheers!
Oooh, just saw your new intro for the first time. DaVinci?
😁 Yeah, used Fusion in DaVinci Resolve to create the intro.
Kevin, do you use OBS for your test videos?
Yes! I used OBS to run a virtual camera so I could test the same video loop in each conferencing app.
Congrats to Cisco Webex!!!
Good video, but I think Webex has the best audio. In my experience I have had the best results with Webex.
A couple of other tests you could do are:
Test quality using Webex Video Endpoints vs Zoom and MS Teams capable endpoints and Endpoints vs PC for quality tests.
Test ease of use/usability. The biggest issue I see for usability is switching devices. Going from PC to Mobile and Mobile to PC. Good to compare switching between PC and Mobile. I am not going to name the vendors, but one is very easy to switch and another is difficult to switch, the third is somewhere in the middle. Perhaps even compare switching PC to Video Endpoint and back.
Compare audio and video quality over iPhone and android.
I realize that some of these are not easy to setup, but it would be a good comparison
A test multiple users and how it handles people talking at the same time vs intellegibility all that with bandwidth measurements would be great
I prefer Cisco’s Webex for reliability and security reasons.
i think there 1 one more thing to compare is remote control. i would like to know which one will better? i did using 3 of them.
We've been using Webex at work since COVID started and it's done really well. In fact we like it so much, we invested in several of thier room kits. They are a bit pricey but after using them a while, they are indispensable. No one else comes close to what Cisco's hardware provides.
I wish someone else made something similar that was cheaper and easier to multi-platform. Nonetheless these are amazing systems.
Zoom's audio is pretty great though. I don't know how they get around the latency issues. It seems impossible for musicians to be able to play together in real time from multiple places around the globe. Somehow Zoom pulls it off really well.
It must be an audio codec thing.
Thank you so much Kevin It was so helpful!
Interesting but you can't ignore comparative costs and how good are they when you have a lossy WiFi or internet connection. Also how easy to use? Not every user is an IT geek. Great starting point though.
Hi Kevin, our system has using Microsoft teams for a long time. I have followed you almost a year. Would mind make a video about teams how to do the weighted grade book. Thanks a lot.
Webex performs the best b/c it is the best. Most chose Zoom b/c they seemed to become a household name, or b/c their kids use it. Most use MS b/c of the perception they own it all with their E3 licensing. Incorporate room system endpoints into this mix and Webex leaves both MS and Zoom in the dust.
I had a couple of webex meetings today that worked well.
I have used Jitsi meet which seems good.