CUSTOMER SERVICE AGENT INTERVIEW QUESTIONS & ANSWERS! (How to PASS a CUSTOMER SERVICE JOB INTERVIEW)
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- เผยแพร่เมื่อ 14 ก.พ. 2024
- CUSTOMER SERVICE AGENT INTERVIEW QUESTIONS & ANSWERS! (How to PASS a CUSTOMER SERVICE JOB INTERVIEW) By Richard McMunn of: passmyinterview.com/answers-t...
#interviewquestionsandanswers #customerservice #jobinterviewtips
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH CUSTOMER SERVICE INTERVIEW QUESTIONS:
passmyinterview.com/answers-t...
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In this video, Richard McMunn teaches you how to prepare for a customer service agent or customer service representative interview!
CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS
Customer Service Interview Question No. 1: Tell me about yourself. 01:45
Customer Service Interview Question No. 2: What does customer service mean to you? 04:20
Customer Service Interview Question No. 3: What skills do you think are most important in customer service? 06:16
Customer Service Interview Question No. 4: Describe a situation when you interacted with an upset customer and how you resolved their concerns. 08:13
Customer Service Interview Question No. 5: Tell me about a time you made a mistake? 12:14
Customer Service Interview Question No. 6. What does the word empathy mean in customer service? 11:00
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CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
/ richard-mcmunn-coach
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DOWNLOAD 100 SUPER ANSWERS TO TOUGH INTERVIEW QUESTIONS:
passmyinterview.com/100-inter...
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DOWNLOAD MY 21 ANSWERS >>> passmyinterview.com/answers-to-customer-service-interview-questions/
FREE INTERVIEW COURSE: www.how2become.com/free-online-interview-training-course/
WATCH THIS VIDEO NEXT: th-cam.com/video/a99gQn9pkOM/w-d-xo.htmlsi=YfJPv2Jn1IEOYE4y
Thank you so much for this, Richard. You quench my thirst.
You're most welcome! I hope it helps!
Very good
Thank you very much Richard, so helpful ❤
You're most welcome! When's your interview? :)
Richard i lived in Brazil, I recently applied for a selection process and your videos have helped me a lot, I reached the end of the selection process and tomorrow I have the last one! I feel confident. Thanks for share this content!!
Best of luck! You've got this! I do have these last minute interview tips for you: th-cam.com/video/6bJTEZnTT5A/w-d-xo.html and this one: th-cam.com/video/aVs_NnSoPtQ/w-d-xo.html
Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Hi Richard thank you for your videos It’s been really helpful in preparing for my interview, I have an NHS SPOA ADMIN interview Band 3, which is a fusion of customer service and Admin role, I would appreciate any further resource in aceing the interview.
Edit: I got the job, am so excited, I purchased the full set of questions and studied it meticulously, that’s was enough to land me the role, Thanks Richard and keep up the great work, you are truly touching lives.
I have this great video here to help: th-cam.com/video/xqNJ3lGj5GY/w-d-xo.htmlfeature=shared
Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thank you so much Richard, i subscribed the very minute I stumbled on your channel, thank you for the recommendation, I would let you know how it goes, I hope to share my good news soon.
Thank you so much!!
You're most welcome! :)
This is helpful. Thanks a lot Mr Richard
You're most welcome! When's your interview? :)
@@CareerVidz thanks sir, I was doing research for one of my students, her interview went well and hopefully she gets a feedback 🙏
thank you richard,
You're most welcome! When's your interview? :)
Thank you so much
You're most welcome!
THANK YOU SO MUCH 🌸
You're most welcome! Here are some more great customer service interview questions I recommend you prepare for:
1. th-cam.com/video/Dxlj0asjE4w/w-d-xo.html
2. th-cam.com/video/90vBHUlTxh4/w-d-xo.html
3. th-cam.com/video/YY7NFNMiQN4/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
It is the most important Interview Explain. That's why best video. 🎉
I hope the video helps! Do you have an interview coming up? :)
Please create content how to give interview for city bus driver job . My interview is on Monday 😊
Sure th-cam.com/video/LEodWvrVJo8/w-d-xo.htmlsi=7Ev1Yu9GT3_gkxza
Good luck!
Did you get the job? I am hoping you did and congratulations
Thank you so much Richard.. I have a interview of regarding customer service.. Your FAQ will help me😊
Here are some great customer service interview questions I recommend you prepare for:
1. th-cam.com/video/Dxlj0asjE4w/w-d-xo.html
2. th-cam.com/video/90vBHUlTxh4/w-d-xo.html
3. th-cam.com/video/YY7NFNMiQN4/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thank you 😊
You're welcome!
Thank youuu
You're most welcome! When's your interview? :)
I would be pleased and happy if you can create a content for Administrative asisstant or Executive assistant interview questions ans answers
Here it is: th-cam.com/video/GKOlkKKCaAc/w-d-xo.htmlfeature=shared
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thank you so much what about weaknesses regarding this position
I have this great video here to help: th-cam.com/video/UX_dxcjp5Gw/w-d-xo.htmlfeature=shared
Thank you 🙏 can I say these exact same things word for word?? Will they find out ??
Do be yourself and honest, just take inspiration and learn how you can best portray your skills from these answers :)
Hi richard, I have an interview for a csr role soon, and I hope that through these videos and the grace of God that I pass my interview!
I have one quick question, I applied to a job on a website, and when I went back to review the job description, it wasn't there anymore. Do you think it is okay to email and ask kindly?
Please let me know. Thanks!!
Yes you could do this :)
Here at the right time
I hope it helps!
Please give a video on the voice process interview. My interview is on Saturday pleaseeeee❤️
Hi, that is a great suggestion! Although I don’t currently have this, I’ll add it to my list :) For now, I recommend you watch these two videos:
1. th-cam.com/video/n9I8v9crQMg/w-d-xo.html
2. th-cam.com/video/o1sWr_uFpeg/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Can you please make a video for Services Advisor for interview
Here are some great customer service interview questions I recommend you prepare for:
1. th-cam.com/video/Dxlj0asjE4w/w-d-xo.html
2. th-cam.com/video/90vBHUlTxh4/w-d-xo.html
3. th-cam.com/video/YY7NFNMiQN4/w-d-xo.html
Thanks in deed, I appreciated it. Are these 3 videos working for automotive companies also
Hi Richard can you please help me with the IT developer interview question for NHS I have interview in next week
Thanks
I highly recommend you give this a watch: th-cam.com/video/CVk2dDkSxy8/w-d-xo.htmlfeature=shared
please can I have the answer for the following question?
what should I answer if interviewer ask me this...
< as customer service agent what will you do if you know the product have face some issue , but customer need to buy it? what will be your answer for the customer?>
You could say something like "If faced with the situation where I know the product has encountered issues but the customer still wants to buy it, I would prioritise transparency and honesty. I would inform the customer about the known issues with the product, explain any potential impact on their experience, and offer alternative solutions or products that better meet their needs and expectations. Ultimately, my goal would be to ensure the customer feels informed and supported in making a decision that aligns with their best interests."