Last story, I have found people that spend that much time on their wedding usually end up divorced. The marriage is more important than the"perfect" wedding.
I'm working at a pharmacy. It's a small one and I work alone for the most of the times. Once I had multiple customers waiting patiently to be attended and the phone was ringing and ringing and ringing. Finally I managed to answer and a male karen started to berate me because I didn't answer immediately to His Majesty. I informed I was BUSY and I'm not giving excuses. He went ballistic so I just hung the phone. An hour or so this man came and tried this crap again. I asked three times what he wanted. He went ballistic again and demanded a formal excuse. I said nope and called the cops on him. "Go bother someone else with your questions".
If you wanted to keep your job you would. A good rule of thumb in CSR is the rule of three. If you hang up at the first sign of rudeness it is considered call avoidance and which is an automatic termination in most call centers. But with the rule of three what the people who listen to your calls hear is you engaging with the customer in a professional manner, attempting to help the customer and finally you informing the customer that if they continue to be abusive you will have to disconnect the call more than one. That is the thing about call centers, they DO NOT have your backs and will ALMOST ALWAYS side with the customer.
Story 2: Man, it sounds like Karen was hell to have as a principal. Deflected blame, harassed everyone, sounds like power got to her head and it hasn't left ever since
@@bradsmith8977 If they pay at the pumps, then they won't come into the store to harass anyone; and if they do, then the cops can be called for trespassing.
In 50 years when you're enjoying the memories of "YOUR special day", what's going to be more important? That everyone had matching hair or that you shared the day with people you love?
i think that if the hair looking all alike and bieng very important to the "vision", i would try to convince op to let me give her a natural hair wig that can have the special look and integrate completelly. If she refuses, well... too bad for my idea, needs to be adapted to reality. Even as a man that we tend to be a bit less sentimental with having people around, i would always prefer to have my friend even if he looks fresh out of homeless shelter than asking him out of an special event because he can't look a certain way.
Story 3: she didn’t have a second charge on her account she just wanted extra compensation. People do this when they feel like the amount that was given to them wasn’t enough and fully believe it.
Story 3: Either Karen was stupid and thought the $50 charge was from the policy instead of something else, the charge was actually the refund that the comment hypothesizes, or Karen was trying to scam an extra refund out of OP. Either way, she ended up losing more money from the ticket, maybe don't call and drive next time?
Also she's jumping up and down, risk her life and others to call the insurance company over FIFTY DOLLARS? Karen is obviously a complete moron. I mean, she probably could have just emailed the details of the 'charge' ie date and amount and asked for an explanation. Wasting 2 HOURS on the phone is ridiculous.
By the sounds of it, it wasn't that she was talking on the Hands-Free Phone while Driving that got her Pulled Over, it was driving VERY Aggressively and/or Dangerously because of her Rage at OP... I suspect Karen's Tickets included (or should have included) Speeding, Dangerous Driving, Reckless Endangerment, Following too Closely and Weaving (multiple lane changes within a few seconds)...there are undoubtedly a few driving related Crimes I've forgotten that Karen could have committed during her little Road Rage Call with OP... 😄😁😆😅😂🤣
@@HappilyHomicidalHooliganexactly along with failure to maintain her lane which could go with the weaving and changing lanes but if they can charge you for more they will especially if you're screaming at them for pulling you over😅
To me it sounded like she was definitely trying to scam money out of the company. Bc most people if they truly are missing money from a company that they canceled the policy and are told to send copy of bank statement and they will refund it, i don't care how pissed they are they will send the proof to get the refund not keep making excuses and demanding they just take their word for it bc of course no one ever lies you know😅
I will never understand people who value the "vision" for their special princess party over the actual people who will show up in those photos. They had already contributed so much and needed to lose their hair due to health reasons and all that person cares about is her "vision". Then has the gall to essentially steal the money put in for the position that the OP was unjustly ejected from. This idea that she can just disinvite her but doesn't have to return any of the money she put in just shows how awful this person was.
Honestly, and if she felt that strongly about it, she could've taken the L and bought OP a nice wig that would match...such a simple solution 😅Amazon has next-day shipping on a LOT of products & beauty supply stores exist...god forbid you accommodated a close friend who just went through a major health event & still managed to commit time and money into the cause...
I can sympathize with the last girl. I was in the end of a divorce when I met the man who is now my husband. Because of the stress, I had developed a bleeding ulcer that had put me into the hospital for a week and then my hair fell out. When we met, I was wearing a wig. When we decided to go have some private time, I knew that wig would come off so I told him that I was wearing it and I was terrified he would laugh...or worse. I slipped a finger under the wig and pulled it off. And the guy smiled the biggest smile and said "OMG, I'm dating Sigourney Weaver!" (a reference to her haircut in Aliens). That was the best response EVER and we ended up getting married six months later and it's now 30 years and I treasure that little episode. The Bridesmaid hopefully cast that KarenBridezilla to the wind and forgot about her. I hope her hair has grown back and is healthy. The nerve of that woman to be such a.....well....anyway, she was horrid to someone who should have gotten the love and acceptance that she deserved as a friend. My husband listened to this one with me and he just shook his head and said something I can't put here.
Bit of an FYI: some Australian scientists had won the Nobel Prize for finding the true cause for stomach ulcers. They proved it wasn't stress at all but a species of bacteria called Heliocobacter pylori. Another factor is chronically dosing up on ibuprofen over several days.
“I’m dating Sigourney Weaver!” has to be one of the best compliments ever, haha! I’m a 90s kid but DANG did I have the biggest girl crush on her in Alien when my dad eventually made me watch it lol.
Hopefully, she was just stressed out from the impending surgery and unable to provide the requested proof due to being in a moving vehicle. If that's the case, then once she had a chance to calm down and get the necessary proof, she got her refund. That said, sometimes the reason the caller is behaving like a karen is because they aren't entitled to that refund and are trying to bully the CSR into giving it anyway.
Third story update happened to me (debit rather than a credit) : I contacted my insurance company through email, freaking out (politely, may have used too many "!" and "?") about a charge for ~100$+... then, after the initial state of shock from discovering the charge and slightly woken up by it (had spent the better part of the week barely sleeping 4 hours and being sick), I realized it was a deposit rather than a withdrawal. I quickly replied to my first email and apologized for my confusion and thanking them for their time. I got a happy email saying they were glad the issue had been solved. Keep in mind one simple thing when contacting someone for help : Your issue is in their hands, if it's not, they (probably) know who to contact to solve it. Or at least nudge you in the right direction.
Story 3: Anyone who has ever worked at a call center that has anything to do with any type of $ transfer has had these calls. I was actually sick one day when I had one and had to throw my headset to my supervisor in the middle of a rant so I could go throw up 😅 Karen never took a breath long enough to notice (it came on suddenly - I had not come to work sick)
@@VeganLattei would be irate if i was working and was guilted into letting someone come in after closing on basis of a sick child just for them to come to register with a bunch of party supplies and alcohol.😡
@@kimmccarthy7747true but the woman didn't say it was a prescription that she needed to pick up, only that she needed medicine. Which i was thinking Walmart isn't the only place that sells children's medicine and she could've went there, that and her child just happened to get so terribly sick right before Walmart closed? Plus who forgets they are throwing a huge party on NYE and waits till last minute to get supplies
Story 3: Having worked in call centers doing tech support and customer service, I'd say different companies attract different amounts of "karens". The worst I ever dealt with was doing tech support for a major cellular service provider. Back then, massive data overage fees, huge penalties for ending contracts early, and other "delightful" fees were rather common, and customers would get sent to tech support with the vague promise that "If tech can find something wrong with your device, we can waive the fees". Now, you'd think if they're wanting tech to do them a favor, they're going to be nice, cooperative, maybe with $500 on the line, do an online search so they know the right lies to tell us to get the desired result. Nope. The majority seemed to think that they'd get their way by yelling, screaming, making threats, slinging insults, and basically being rotten human beings. I was able to get most to calm down and let me help them at least, but dealing with so much abuse every work day for years got old and I eventually switch to a call center with more civil customers.
Maybe it was one of those getaway wedding venues that serves as a weekend vacation for the participants? The actual ceremony could have been standard length.
The gas station Karen sounds like several levels of WTF. 1. How did a school principle get rich enough for all the lavish clothes and jewelry? Schools don't pay THAT well, even for principles. Many teachers barely make ends meet. Education is not a lucrative career below post-secondary. 2. How, at her age, did she not realize how the world works, how gas stations work? Even simple Full-Service stations have pretty much gone extinct, much less all the over-the-top service she was asking for, and for free no less. As if. 3. Why didn't she just call AAA? They have roadside breakdown service and will bring cans of gas if its a fuel call. Many auto insurance policies include AAA roadside service as part of the package, and for those that don't drivers can still utilize the service, though it costs more. If she called AAA, she could have gotten some fuel without leaving her car at the side of the road, skipped the taxi, had no need for towing, and would have spared herself the humiliation and ban.
Average principal in my state makes $116,000 a year. From what I can find, some are making around $150,000 a year. There's a former principal who moved in down the road from me. He has a decent spread of land, a fairly large house, a massive garage, and a bunch of toys - RV, boat, etc. It's not doctor money, but it's still pretty good, and if you spend all your money on jewelry and clothing rather than things like boats and RV's, I can see a former principal pulling that off easily.
@@robertc.9503 - Kind of tragic, given what a teacher's salary tends to be and what they have to endure day-to-day in the classroom. Hard working teachers that are vital to educating future decision-makers are struggling to get by while the pencil-pushers get 6 figures. And they wonder why the education system is failing.
I agree at that point it’s just a ego wank fest starring the bride that will lead the bride with less friends than when she started and a whole troop of pissed off family members not to mention the grooms friends and family, i’m guessing that the bride was left at the altar and the groom bounced to be with somebody else that cares about him
@@alchobumoh… the story didn’t really give context to where the wedding was taking place so I just assumed that the woman was American when she could’ve easily been Indian that’s kind of my bad😅
I don't know anyone who would burn that much vacation time to make it to all of the 3-day kiss-ass festivities before, during , and after the wedding. I also don't know anyone who could, or would, spend that much time and money on a wedding, and make those kinds of demands on their wedding party. I've only heard of Bridezillas that do this, and the groom is often not part of the planning, later to be blamed for something he had no part of because he was told not to have any part in the planning. Had my wife pulled that crap, she would not have become my wife. I dealt with a bridezilla when I was hired by her mom to be the photographer at her wedding. I think it was a combo of the heat of the day, about 90*, the church lighting was weird, the reception hall a/c wasn't working (we found a bunch of tall fans in a storage closet), the cake was delivered late and had reefer ashes all over it, and her grandpa was dying of cancer. I was able to get a few nice pics of her dancing with her grandpa, which her mom told me later were her favorite ones of all, as he sadly passed away just a few weeks later. Real bridezillas are only showing their true colors, but most bridezillas are that way because they're stressed out by everything going on that day.
There is actually an update to the last story. OP filed her claim in December 2021 and got a court date of Feb 7, a virtual small claims trial. OP created a file with her trail of evidence, and shared it with both the court and the bride a week before the hearing. The bride did show up, but hadn't shared her own file the way she was supposed to. The judge made the bride share it, and the format was copied exactly from what OP had shared the prior week. The session took just 10 minutes, but in OP's state they do not share the verdict for up to 90 days. It wasn't until May that OP finally heard that she had won the verdict and the bride had to pay her $808.94, and was crossing her fingers that the bride did not appeal the judgment. She also said that her hair and health are doing much better and that her formerly bald patches are growing back nicely.
incredible patience AND big heart. the fact he still felt bad after the verbal abuse he endured, hats off all around he is a LOT nicer than i would have been...
story 4: i will never understand ppl having a dream perfect day. Nothing in this universe is perfect nothing can be. there's gonna be hiccups on a wedding day. If i ever get married most traditions are going out the window and all the bridezilla demands are going in a fire pit
I'd trade a dream day for a dream decade by investing the money we would spend on a lavish wedding for an investment in a starter home for our new family.
That makes sense for reasonable or thoughtful people. But that bride was crystal clear that the only thing that mattered was how the photos turned out. Not the friendships ruined. Not the loss of respect. Not the doomed marriage. After all, photos are forever!
Sadly, most cultures tend to subtly (or not so subtly) imprint girls with the idea that their wedding is the biggest and most beautiful day of their lives. That, regardless of who she's marrying, or what plans the two of them hav for the future, the wedding itself is the most glorious thing that will ever happen to them. Some women never fully get over it.
@@annegrey6447my best friend had lost all her when she started treatment for her TTP and she would wear a wig at first so i was thinking the same thing. If it was such a big deal for her bridesmaids to all have the same hair why not let her do that, or better yet make them all wear the same wig that way there's absolutely no difference in any of their hairstyles
haha, I've been there (minus the raised voices). my bank doesn't charge late fees for scheduled same day transactions between accounts at the same institution, but it doesn't always make the transactions on the same day. For some reason, when this happens, they automatically credit you with the refund of the late penalty BEFORE the system actually charges the fee the account. The first time, I called in and I was upset because I was charged a fee even though I had scheduled a payment (lolol, I was 18/19 and I was freaking out because I thought a late payment meant that my credit would be rUiNeD 4EvER). I think I was prepared to have to escalate, to speak to a manager, write letters to the CEO, or whatever, and the rep gently told me to look down a few lines on my statement. 😅 She explained their weird system to me and didn't even call me a blind dumbass for missing the credit.😆
First story has been done before by you fluff. I’ve been binging your channel and I’ve already heard that story twice today. This makes the third time lol. I’ll listen no matter what. Thank you for your hard work.
@@drakofox1362 okay thanks for that at least I have an idea for where the story came from I actually thought that it would be on the I don’t work here series
Story 2: > letter of apology and resignation Cue malicious compliance: "I'm sorry you're so stupid and delusional to think you running out of fuel is somehow my fault. I resign from ever serving you again and will tresspass you next time you try to visit the station".
Story 3. Apologies, OP. Karens simply speak at a frequency that no one can understand, it's not your fault. Might I suggest investing in a Karen whistle? 😂😂😂
OP taking that customer service call was ridiculous. I would not have stayed on the phone for 2 hours trying to help someone with them swearing at me like that. We give callers 3 warnings not to swear or trash talk us. If the keep going we disconnect the call. I'm not paid to be abused like that.
Story 3: In what now seems like it could be a past life, I worked in the upper tiers of customer service for a large company, which meant we usually wound up with the customers that called wanting our CEO to fix their issue or such. While I was probably unique in this, and ultimately very good at it, I would always find the right combination of words to make what would seem a harmless comment, but one I was sure would push the angry, uncooperative customer over the edge. Why would I do this? Because, it was a choice of letting them blow up, after which they would almost always be calm, apologetic, and ready to work through whatever the issue was, or I could spend another hour or more letting them remain on the edge of blowing up. Of course, with OP in the story, it sounded like the customer already was digging in at them... but made me recall "fun times" from the now., happily distant past!
I have a line I use with first level customer service people when I'm not a happy caller, "You need to send me to the highest person in the company, preferably the guy in the corner office with the windows that is paid to take the type of abuse I'm fixing to hand out, you don't get paid enough for this." And usually I get a supervisor. I'm polite, but firm, and always manage to work it out. Having worked in customer service, I just recognize that the first line people can't make some of the decisions and I know when I call, it's going to be a doozy because 99% can be handled through email.
I wore my white satin, silk prom dress as my wedding dress it was beautiful! My sister's wore their's too! A small wedding was perfect for Me and my husband! None of this horrible perfect crap! We celebrate our 36th wedding anniversary this September ❤
1: if your son is so sick, take him to the hospital. Walgreens is open. 2: she's under the impression most gas stations are full service. Last story: I'll bet her marriage is a hot mess if it's still intact.
Re: Story 2: It is verboten in some U.S. states to pump your own fuel. Another scenario is the Karen was a senile old geezer whose mind was stuck in a time where the staff took a list and gathered the groceries for the customers.
Story 2---- I can't remember where or when I last saw a gas station that had its own tow truck service. Do they even exist anymore? I can remember when gas was $0.45/gal, when I was a kid, so maybe it goes back that far or farther.
I had a bridesmaid that was def. My only concern was how she could walk down the aisle in time to the music. She told me it wasn't a problem because she could feel the vibration of the organ music through the floor. She did wonderful and it was a beautiful wedding! 🥰🥰
A bunch of crazy stuff went wrong at our wedding. Nobody cared. For example, the guy who was supposed to unlock the fire hall where we had our reception got his signals crossed, so the guests and caterer had to wait outside in their cars (was raining) until I got there with my keys. So what? My Lady Wife was like the anti-Bridezilla. When the catering guy at the supermarket didn't return her calls, she got ahold of his manager and politely said, "We really want your store to cater our reception. But if your guy doesn't get back to us by X date, then I'm sorry, but we need to find somebody else." Manager apoligized and said "He WILL call you by X time tomorrow." And he did. Problem solved. Zero drama. Only real drama was when a coworker of my Wife's (not even a friend) tried to insert herself as wedding planner. My Lady Wife was doing the tiny amount of wedding planning that was needed, as her MOH lived in New Jersey (We're in upstate NY) and had two kids to look after. The coworker insisted that she should do the wedding planning, is it wasn't right the MOH wasn't doing it. Basically wanted to arrange our wedding the way she wanted it. No, my wife did NOT want fru-fru centerpiece thingys or any of that nonsense. Her MOH was already making custom silk flowers as a wedding present. I think coworker thought she could weasel her way into being MOH! My wife kept politely but firmly shutting her down. Last straw was when the coworker called me to tell me about the surprise bridal shower she was throwing for my wife, so I could get her there. WTF? First, my wife was already going to have a bridal shower. At our house. (FIL and I went down to the fire hall and watched baseball.) Second, my wife HATES surprise parties. Third, my wife would NEVER have picked that restaurant. An overpriced steakhouse is the absolute LAST restaurant we would ever pick. Fourth, who the heck was coworker planning on inviting? She didn't know any of my wife's friends! Wife shut that down HARD. Cue tears from the coworker. "Boo hoo hoo I was just trying to help." Nope. We joke that you need to keep my Lady Wife away from breakable objects when she's angry- cities, mountain ranges, that kind of fragile stuff. ;-) Drama over, and the wedding happened.
If i was the op in story 4, after all the court stuff was said and done i would put them on BLAST. They made the op spend that much time and money and had the audacity to tell her to not attend is something EVERYONE that was planning to attend should know.
Story 3: As soon as the Karen said she was going to have her lawyer sue, OP should have said that in that case, he isn't allowed to talk to her any more due to pending litigation and have her lawyer talk to the company's lawyer. Have a nice day.
Karen didn't even pay attention to at least two warnings her car was giving off: one was failing to understand what the "E" stood for on the gauge and the other was the fuel warning light. A lot of cars built in the 21st Century even have audio cues that come with the visual warnings including the fuel light.
Call center karen either doesn't know the difference between red and green (I'm color blind so I know how easily it can happen) or she was actively trying to work a con and was upset she and her husband couldn't rattle O.P into giving them free money.
My husband's color blind too, when we travel I call the blinking lights so he can tell. If I'm not there, he just stops at all of them. Small towns usually have those type of things.
@charlayned that one is easy, top is green center is yellow bottom is red, right to left give me issues so I just watch traffic. It's rare I meet someone else who is or has close contact with someone who is color blind.
Story 4, what a bridezilla. There could have been a compromise, if OP wore a wig on some parts of the wedding it would have been better than bridezilla holding a tempertantrum over the support that OP gave her. Would the bridezilla want OP to not cut her hair and have patches of bald? I'm sure she would have said something about that too.
What? ... Compromise? That reeks of ... _consideration_ ... even *_compassion!_* Did you miss the part where the Most Important Bride In the World explained it was HER day and that she has *boundaries?* 🙄
@@larrywest42 if Bridezilla was a true friend, she would have been more fine with what was happening, or at least say something when they met up instead of later on.
Story 2 : The lady at the gas station, I didn’t understand why she needed a tow truck? She already had a taxi… all she needed was to fill an empty can, go back by her taxi, put the gas in her car (if she couldn’t do it herself she could have requested the taxi driver, politely, to do it for her), and go her way.
Story 2 - About 25 years ago, I was vacationing in Oklahoma, and I ran out of gas on the freeway. Fortunately, I caught a ride to the nearest town. The people at the gas station were kind enough to loan me a gas can (I paid for the gas) and give me a ride to the highway. It's strange, but not once did I even consider putting the blame on them. The truth is, I felt more than a little stupid for letting my vehicle run out, and I was glad to get the help. How can anyone be that self-centered? Story 4 - I have to wonder if "Karen" has planned her marriage as carefully as she planned her wedding? I'm no prophet, but it doesn't take a prophet to foresee a lot of heartache in the future for her and her poor sap of a husband. When I was a kid, I was the ringbearer in my cousin's wedding. The man who was scheduled to sing at the wedding came down with laryngitis a few days before the big event, so he had to cancel. Sure, my cousin's family had a bit of panic, and my Mom helped them in their scramble to find a substitute (thankfully, she found one). However, I don't recall anyone blaming the vocalist for getting sick!
Story 3 reminded me of the time I worked customer service for a bank to help people apply for a credit card over the phone. (Internet wasn't everywhere yet back then.) Me: can I have your name? Customer: no. Me: can I have your address? Customer: no. Me: um... how can I apply you for a credit card and mail it to you without your info? Customer: You figure it out.
God, I can't believe that bride. OP paid for everything, but the bride stole her dress and things to shame OP for having a health condition. OP also told her two weeks in advance, the bride could've just said "Is there any way we can get a wig? I'll pay for it." or something. That bride seriously is scummy, suing a girl for losing hair and then on top of it using the lady she was suing's fucking OUTLINE FOR COURT
Story 4 - I swear, the internet these days do not actually understand the concept of boundaries. "Boundaries" doesn't mean that everyone has to follow your demands to keep from upsetting you. Boundaries are there to be a barrier against putting up with negative or abusive behavior. Being upset that a bridesmaid (an actual separate human adult, not a doll) cut her hair without your permission, and now your "vision" is not what you think it is is NOT a boundary!
Story 3: As an ex-insurance agent I have seen instances where the policy was cancelled but for some reason the auto draft was not (or one policy ex: auto was cancelled however another ex: renters was not) however in those instances it is very obvious on our side what has happened as we can see the payments in real time. If OP wasn't able to see it then it probably WAS the refund or a charge from a different company all together.
I didn't even make my bridesmaids all wear the same dress. Just told them color and length and let them fond dresses that actually looked good on them. Requiring everyone to have the exact same hairstyle is unreasonable. That bride was insane
@kkcliffy2952 My dream wedding would be the same. I would only care about the color (rose pink), shoes optional (on the beach), and hair nicely done (style whatever).
As someone who has worked at the mart of walls, these people will say anything to get what they want no matter if the store is closed or not. And God forbid if you tell them no
Never shopped at such a mart because they don't exist in my country. If one does open up, I wouldn't be caught dead in such a place if it's a Karen magnet.
There's no such thing as a 'perfect wedding'. The day was cloudy, Jack got drunk, Jill wore a blue dress, are just a few of the things that can go wrong. EVERYONE needs to accept it.
Story 4 - OP was a wonderful friend to Bridezilla & Bridezilla reciprocated by taking a big old dump all over OP because OP dared to have health issues??? Yikes! Bridezilla didn't deserve even 1/10th of the kindness that OP showed her! Glad that OP won her court case, but I have a couple concerns: #1 How on EARTH does the court expect to OP to turn over to Bridezilla the items that Bridezilla is supposed to reimburse her for, when Bridezilla's already HAD all of those items for MONTHS because OP gave them to Bridezilla way back when OP first asked for reimbursement, & the case took forever to come to court? That stipulation in the court order seems to indicate the court is clueless about what had happened in the case! #2 I'm willing to bet anything that Bridezilla & her Hubzilla won't bother to pay what the court has ordered, & OP will have to take them back to court to get them to pay what they were ordered to pay her. Getting even a dime out of them will probably take years of time & energy from OP, but I hope OP makes all that effort anyway, because Bridezilla & Hubzilla are counting on getting away with never reimbursing OP due to it being so much trouble for her to make them, & I'd HATE for them to get away with it when they've treated OP SO shabbily after everything she did for them! IMO, some people (like this Couplezilla) don't deserve to have nice things OR nice friends in their lives...
Story 3: I wonder if 17:13 what Karen was telling this business, was "illegal and fraud..." was her being charged $50, or her actions in the matter for reimbursement?? sounds so Insane
Back in the 1940s and 50s gas stations did indeed provide those services but darn Karen didn't know how many years ago that was? I don't know if I feel bad for her or the poor employee
Some elderly people have stopped evolving with the times. I even heard about some elderly folks who have the mentality of Luddites from the First Industrial Revolution.
Story 3. Insult me, I hang up. Say you will sue, I say it is now a legal matter and I am required to refer you to our legal dept. Then give her legal's number and Good Day, Madam. Click!
Call center story: I my self work tech support, I would absolutely take getting yelled at for 2 hours, than have a 15 min call with a know it all, at least then I can tune out a dumbass. Dipshits that think they know what they are talking about, refuse troubleshooting, or have their head so far up the fourth point of contact that they can see daylight again are the worst. 2 hours of someone yelling at me means I can zone out once I get the jist of the problem and once in a while give an ummm or mmmhmmm or tkuc and put them back on mute... and if they say anything remotely legal its basically a day off for us, as then I have to have my supervisor, go over the recording, take their system build go over it, forward that to higher and see what is up.... The best part is 9 times out of 10 they either called the wrong company or voided their own warranty or service agreement.
Story 3: I worked in customer service and I actually do like helping people but it sours everything when customers think that they can't even have the decency to be polite to the person on the other end of the phone who wants to help them. It would be so much more helpful and efficient if they could just be nice and not scream obscenities to an innocent person just because of some mistake or because they had some inconvenience happen them. It taught me to be always polite to customer service no matter what happened, they are just trying to do their job. And it is so sad when they are surprised that I actually don't start shouting or insult them because something happened and try to find a hood solution with them.
Yeesh if that was me in story 3 I would’ve been so mad that I would’ve literally left a dent in the desk from the classic angry caller punch and turned into a cursing machine to the caller
I think I may have shared this story on this channel before but for my older sister's wedding she demanded that I cut off an entire foot of my hair. Just because. She never asked any of her other bridesmaids to change their hair, never demanded a specific style even. Yet I was the one to had to remove literally half my length. When I said no she physically assaulted me. She's quite a bit smaller so I just took the hits and then walked away. I didn't cut my hair though because screw that entitled brat.
Gee, I wish I lived in Karen #2's universe where it is a gas station's responsibility to fill up my tank for free and cover any type of taxi service I might require. But alas, we live in a universe where products and services require compensation, sigh.
I had someone lie to me to get me to open 4 hours early (lived above the store with a parcel counter which did get boxes with meds too) because they claimed they were there for meds. it turned out to be -censored- SHOES! needless to say that was the first and last time I threw someone a bone.
In regards to story #4, I myself would be so happy that my friend was still around to participate in the wedding day that she could attend dressed in a potato sack with a giant hat made of plastic fruit if she would so choose! That bridezilla was beyond ridiculous!
For the store Karen, tell her you CAN let her in, but there's a "personal shopping" fee beyond closing. its $500/hour payable in advance, minimum 4hours. Also she has to pay the employee checking her out's overtime. at $100/hr. again in advance. So that'll be $2400 in cash BEFORE you even start shopping.
The first is funny because most stores are closed at early times during holiday events and the only place I that know would be open longer is a gas station which is something I learned from experience on Christmas Eve.
Last story...I'll never understand why brides feel the need to be so controlling over the esthetics of the brides maids. You pick the dresses...let these women do everything else! They are INDIVIDUALS. Let their hair, makeup and jewelry reflect that! (Within reason)
Story 4 I had to "fire" one our bridesmaids. Not because of her hair but because her and my brother had broken up and we all thought it was best (even her) to remove her from the wedding party. Paying her for her expenses was without question, and we let her do what she wanted with the dress.
The bridal industry SALIVATES over crap like bridezilla was dishing out. Bridezilla was sold the idea that a wedding day HAS to be a. Expensive, b. Perfect, c. A power trip and possible deification of the bride. WRONG on all counts. Repeat this mantra for a better bridal experience, "I want a good MARRIAGE more than the wedding."
Story 1 I’ve always held the belief of “don’t lie about bad things happening to those you love, because it just might come true”. Something for that Karen to consider the next time she wants to claim her child is deathly sick, just so she can buy party snacks.
When OP said something about hair falling out and Bridezilla commenting on health issues, I thought OP might have been going through cancer treatments. That would have made me extra pissed at Bridezilla if it had been confirmed.
Story 3: Karen was trying to swindle the insurance company. There was no overcharge, which is why she couldn't provide evidence. The reason she was so angry is that she was balked and wouldn't be getting the $50.00 she was counting on.
Story 3 I do not pity this guy. If anything I think he was an idiot. I understand wanting to help, but when you get nothing but insults and zero information other than "trust me", I would of just ended the call. Keeping these idiots on call just wastes everyone's time! Sitting there taking all that abuse for ultimately nothing is stupid.
Bridezilla’s are crazy. They and their grooms seem to forget their wedding is only one day, their marriage is, hopefully, a lifetime. Unless they’re extremely wealthy, why become monsters while paying & expecting their family and friends to pay hundreds and sometimes thousands for a one day event when that money could be spent on their forever home? So wish they’d get a clue their special day isn’t as important as their special marriage that could last a lifetime if they could see beyond their “dream wedding” expectations.
Last story: Is this a thing? If you want me to wear three different suits and three different hairstyles (I have long hair, so lots of options) I'll buy one, but the rest is on whoever made this demand. Also pos friend.
Oh puke it’s one day. It’s not the whole marriage and within a few years there are bigger things that come down the road. Wasting money on expensive dresses etc is silly but to become bridezilla ridiculous
Story 4 - If your boundaries shame someone else for taking care of their health...your boundaries are sociopathic. Doubly so if you say you are just "tolerating " and "accommodating" their illness while being their friend.
The old lady at the gas station is still living in the 60's and full service gas stations. My husband has a hearing problem and sometimes the accents can really throw him off so if I am not there to help he can have a very hard time understanding the person and has been insulted by them because they assume he is being a asshat even after he explains.
Story 4: Yea no, i have wishes too but their not fullfilable. Maybe in 2205 they would but not nowday's. That said : Quit contact, go no contact, sue them over the dress and emotional damage she did (as this is actualy a form of assault and discrimination). You never EVER even REMOTLY insult me or my GF that way. Fastest way for me to just quit contact with a person, even my best friend : This.
For all those customer service peoples, erge, i empathise with that story so much. My trick was to pause juuuust long enough to let them speak, buy make them think i had gone😅😅
![[กูเพิ่งซื้อมึงปิดหนี] 20 นาที ผมรีวิวเกมที่แย่ที่สุดในโลก CONCORD](http://i.ytimg.com/vi/XhC-3q3Ii7I/mqdefault.jpg)
Last story, I have found people that spend that much time on their wedding usually end up divorced. The marriage is more important than the"perfect" wedding.
what i was thinking when she was going on about 'her' perfect day is "your man will hate you in 2 months"
Oh yeah, this bride wanted to have the extravagance of a celebrity marriage without realising that few of them last very long.
OP in the 3rd story has a lot more patience than I do. If I had the power to hang up at the first sign of rudeness, I wouldn't have thought twice.
I think you misspelt "doormat" Id have hung up in less than 5 minutes.
I'm working at a pharmacy. It's a small one and I work alone for the most of the times. Once I had multiple customers waiting patiently to be attended and the phone was ringing and ringing and ringing. Finally I managed to answer and a male karen started to berate me because I didn't answer immediately to His Majesty. I informed I was BUSY and I'm not giving excuses. He went ballistic so I just hung the phone. An hour or so this man came and tried this crap again. I asked three times what he wanted. He went ballistic again and demanded a formal excuse. I said nope and called the cops on him. "Go bother someone else with your questions".
If you wanted to keep your job you would.
A good rule of thumb in CSR is the rule of three. If you hang up at the first sign of rudeness it is considered call avoidance and which is an automatic termination in most call centers. But with the rule of three what the people who listen to your calls hear is you engaging with the customer in a professional manner, attempting to help the customer and finally you informing the customer that if they continue to be abusive you will have to disconnect the call more than one. That is the thing about call centers, they DO NOT have your backs and will ALMOST ALWAYS side with the customer.
@@socipathicgaming5914 the other problem is, they just immediately call back and abuse one of your colleagues.
@@dougodyssey50 - true. But that is why you also notate the order and let the sup know. A good sup will take the call when they call back.
Story 2: Man, it sounds like Karen was hell to have as a principal. Deflected blame, harassed everyone, sounds like power got to her head and it hasn't left ever since
It's Trunchbull from "Matilda"
Makes me wonder if they ban someone and how that would work for the paying at the pumps part that real trick to figure out?!!!!!!!!
@@bradsmith8977 Sounds like this was still back when you couldn't pay at the pump and had to pay at the window.
I had a 3rd grade teacher like that
@@bradsmith8977 If they pay at the pumps, then they won't come into the store to harass anyone; and if they do, then the cops can be called for trespassing.
In 50 years when you're enjoying the memories of "YOUR special day", what's going to be more important? That everyone had matching hair or that you shared the day with people you love?
I’ve been asking that question to myself. Every time I read a crazy Breadzilla story
Duhhh!! The matching hair that everybody loved of course...
Karens don't have friends, they have targets.
i think that if the hair looking all alike and bieng very important to the "vision", i would try to convince op to let me give her a natural hair wig that can have the special look and integrate completelly. If she refuses, well... too bad for my idea, needs to be adapted to reality. Even as a man that we tend to be a bit less sentimental with having people around, i would always prefer to have my friend even if he looks fresh out of homeless shelter than asking him out of an special event because he can't look a certain way.
The people the bride loves will definitely be there, given that herself is probably the only person she actually loves.
Story 3: she didn’t have a second charge on her account she just wanted extra compensation. People do this when they feel like the amount that was given to them wasn’t enough and fully believe it.
Story 3: Either Karen was stupid and thought the $50 charge was from the policy instead of something else, the charge was actually the refund that the comment hypothesizes, or Karen was trying to scam an extra refund out of OP.
Either way, she ended up losing more money from the ticket, maybe don't call and drive next time?
Also she's jumping up and down, risk her life and others to call the insurance company over FIFTY DOLLARS? Karen is obviously a complete moron. I mean, she probably could have just emailed the details of the 'charge' ie date and amount and asked for an explanation. Wasting 2 HOURS on the phone is ridiculous.
By the sounds of it, it wasn't that she was talking on the Hands-Free Phone while Driving that got her Pulled Over, it was driving VERY Aggressively and/or Dangerously because of her Rage at OP...
I suspect Karen's Tickets included (or should have included) Speeding, Dangerous Driving, Reckless Endangerment, Following too Closely and Weaving (multiple lane changes within a few seconds)...there are undoubtedly a few driving related Crimes I've forgotten that Karen could have committed during her little Road Rage Call with OP...
😄😁😆😅😂🤣
@@HappilyHomicidalHooliganexactly along with failure to maintain her lane which could go with the weaving and changing lanes but if they can charge you for more they will especially if you're screaming at them for pulling you over😅
To me it sounded like she was definitely trying to scam money out of the company. Bc most people if they truly are missing money from a company that they canceled the policy and are told to send copy of bank statement and they will refund it, i don't care how pissed they are they will send the proof to get the refund not keep making excuses and demanding they just take their word for it bc of course no one ever lies you know😅
OP definitely has the patience of Jove
I will never understand people who value the "vision" for their special princess party over the actual people who will show up in those photos. They had already contributed so much and needed to lose their hair due to health reasons and all that person cares about is her "vision". Then has the gall to essentially steal the money put in for the position that the OP was unjustly ejected from. This idea that she can just disinvite her but doesn't have to return any of the money she put in just shows how awful this person was.
Honestly, and if she felt that strongly about it, she could've taken the L and bought OP a nice wig that would match...such a simple solution 😅Amazon has next-day shipping on a LOT of products & beauty supply stores exist...god forbid you accommodated a close friend who just went through a major health event & still managed to commit time and money into the cause...
Story 4: as one of out former chancellors said: "If you have visions you need to consult a psychiatrist!"
Or join a monastery
I can sympathize with the last girl. I was in the end of a divorce when I met the man who is now my husband. Because of the stress, I had developed a bleeding ulcer that had put me into the hospital for a week and then my hair fell out. When we met, I was wearing a wig. When we decided to go have some private time, I knew that wig would come off so I told him that I was wearing it and I was terrified he would laugh...or worse. I slipped a finger under the wig and pulled it off. And the guy smiled the biggest smile and said "OMG, I'm dating Sigourney Weaver!" (a reference to her haircut in Aliens). That was the best response EVER and we ended up getting married six months later and it's now 30 years and I treasure that little episode.
The Bridesmaid hopefully cast that KarenBridezilla to the wind and forgot about her. I hope her hair has grown back and is healthy. The nerve of that woman to be such a.....well....anyway, she was horrid to someone who should have gotten the love and acceptance that she deserved as a friend. My husband listened to this one with me and he just shook his head and said something I can't put here.
Bit of an FYI: some Australian scientists had won the Nobel Prize for finding the true cause for stomach ulcers. They proved it wasn't stress at all but a species of bacteria called Heliocobacter pylori. Another factor is chronically dosing up on ibuprofen over several days.
“I’m dating Sigourney Weaver!” has to be one of the best compliments ever, haha! I’m a 90s kid but DANG did I have the biggest girl crush on her in Alien when my dad eventually made me watch it lol.
That last lady misusing the term 'boundaries'. 😡 Bridezilla.
“I don’t think it means what you think it means”
Now now...
Please don't Insult the Bridezilla's like that...
As bad as they are, even THEY don't deserve THAT Insult...
😄😁😆😅😂🤣
I know right! Some ol bullsh**
@@jamescaron6465inconceivable!
Story 3: Amazing how a little patients can save a lot of problems yet Karen's expect instant services while driving and while on the phone.
Absolutely. I learned long ago that sucking up like a toady to a CSR will complete your journey faster than being a Kevin.
Hopefully, she was just stressed out from the impending surgery and unable to provide the requested proof due to being in a moving vehicle. If that's the case, then once she had a chance to calm down and get the necessary proof, she got her refund. That said, sometimes the reason the caller is behaving like a karen is because they aren't entitled to that refund and are trying to bully the CSR into giving it anyway.
@@randomstuff-qu7sh She had a husband as a passenger that could have provided the evidence instead of joining in the insults.
Third story update happened to me (debit rather than a credit) : I contacted my insurance company through email, freaking out (politely, may have used too many "!" and "?") about a charge for ~100$+... then, after the initial state of shock from discovering the charge and slightly woken up by it (had spent the better part of the week barely sleeping 4 hours and being sick), I realized it was a deposit rather than a withdrawal. I quickly replied to my first email and apologized for my confusion and thanking them for their time. I got a happy email saying they were glad the issue had been solved.
Keep in mind one simple thing when contacting someone for help : Your issue is in their hands, if it's not, they (probably) know who to contact to solve it. Or at least nudge you in the right direction.
I figured that out once while I was on hold to complain.
Story 3: Anyone who has ever worked at a call center that has anything to do with any type of $ transfer has had these calls. I was actually sick one day when I had one and had to throw my headset to my supervisor in the middle of a rant so I could go throw up 😅 Karen never took a breath long enough to notice (it came on suddenly - I had not come to work sick)
18:38 - As soon as she mentioned different hairstyles for different days, that was your signal to run. That is full on bride-zilla indication there.
Karens throwing the "my son is sick" card. Disgusting.
Exactly and imagine if a fellow parent believed her and felt bad and decided to help?
Besides, most Walmarts' pharmacies would have closed long before the store did. The manager should have called her on that sooner.
@@VeganLattei would be irate if i was working and was guilted into letting someone come in after closing on basis of a sick child just for them to come to register with a bunch of party supplies and alcohol.😡
@@kimmccarthy7747true but the woman didn't say it was a prescription that she needed to pick up, only that she needed medicine. Which i was thinking Walmart isn't the only place that sells children's medicine and she could've went there, that and her child just happened to get so terribly sick right before Walmart closed? Plus who forgets they are throwing a huge party on NYE and waits till last minute to get supplies
I can't understand why they think this will work. My kid is sick so I will go to Wal-Mart. What?? I'd give her directions to the nearest ER.
Story 3: Having worked in call centers doing tech support and customer service, I'd say different companies attract different amounts of "karens". The worst I ever dealt with was doing tech support for a major cellular service provider. Back then, massive data overage fees, huge penalties for ending contracts early, and other "delightful" fees were rather common, and customers would get sent to tech support with the vague promise that "If tech can find something wrong with your device, we can waive the fees". Now, you'd think if they're wanting tech to do them a favor, they're going to be nice, cooperative, maybe with $500 on the line, do an online search so they know the right lies to tell us to get the desired result. Nope. The majority seemed to think that they'd get their way by yelling, screaming, making threats, slinging insults, and basically being rotten human beings. I was able to get most to calm down and let me help them at least, but dealing with so much abuse every work day for years got old and I eventually switch to a call center with more civil customers.
“For my friend’s 3 day wedding-“
Hold the phone! What!? Only one sentence into this story and we’re already in Crazy Town!
Maybe it was one of those getaway wedding venues that serves as a weekend vacation for the participants? The actual ceremony could have been standard length.
@@meh2510 Or as another commenter pointed out the wedding took place in India where multi-day wedding ceremonies are the norm.
The gas station Karen sounds like several levels of WTF. 1. How did a school principle get rich enough for all the lavish clothes and jewelry? Schools don't pay THAT well, even for principles. Many teachers barely make ends meet. Education is not a lucrative career below post-secondary. 2. How, at her age, did she not realize how the world works, how gas stations work? Even simple Full-Service stations have pretty much gone extinct, much less all the over-the-top service she was asking for, and for free no less. As if. 3. Why didn't she just call AAA? They have roadside breakdown service and will bring cans of gas if its a fuel call. Many auto insurance policies include AAA roadside service as part of the package, and for those that don't drivers can still utilize the service, though it costs more. If she called AAA, she could have gotten some fuel without leaving her car at the side of the road, skipped the taxi, had no need for towing, and would have spared herself the humiliation and ban.
Because what your saying would make too much sense
@@greenbeacon394 - Hahaha! IKR? Some people.
Average principal in my state makes $116,000 a year. From what I can find, some are making around $150,000 a year. There's a former principal who moved in down the road from me. He has a decent spread of land, a fairly large house, a massive garage, and a bunch of toys - RV, boat, etc.
It's not doctor money, but it's still pretty good, and if you spend all your money on jewelry and clothing rather than things like boats and RV's, I can see a former principal pulling that off easily.
Judging from her personality, she could have bought all that jewelry from 50 years of stealing her students lunch money.
@@robertc.9503 - Kind of tragic, given what a teacher's salary tends to be and what they have to endure day-to-day in the classroom. Hard working teachers that are vital to educating future decision-makers are struggling to get by while the pencil-pushers get 6 figures. And they wonder why the education system is failing.
3 HOURS for a wedding is a bit excessive; 3 *DAYS* is solidly in checkup-from-the-neck-up territory...
Turns out its a common thing in India, with multiple ceremonies even .
@@alchobum Huh, live & learn. Thanks 😁
I agree at that point it’s just a ego wank fest starring the bride that will lead the bride with less friends than when she started and a whole troop of pissed off family members not to mention the grooms friends and family, i’m guessing that the bride was left at the altar and the groom bounced to be with somebody else that cares about him
@@alchobumoh… the story didn’t really give context to where the wedding was taking place so I just assumed that the woman was American when she could’ve easily been Indian that’s kind of my bad😅
I don't know anyone who would burn that much vacation time to make it to all of the 3-day kiss-ass festivities before, during , and after the wedding. I also don't know anyone who could, or would, spend that much time and money on a wedding, and make those kinds of demands on their wedding party. I've only heard of Bridezillas that do this, and the groom is often not part of the planning, later to be blamed for something he had no part of because he was told not to have any part in the planning. Had my wife pulled that crap, she would not have become my wife. I dealt with a bridezilla when I was hired by her mom to be the photographer at her wedding. I think it was a combo of the heat of the day, about 90*, the church lighting was weird, the reception hall a/c wasn't working (we found a bunch of tall fans in a storage closet), the cake was delivered late and had reefer ashes all over it, and her grandpa was dying of cancer. I was able to get a few nice pics of her dancing with her grandpa, which her mom told me later were her favorite ones of all, as he sadly passed away just a few weeks later. Real bridezillas are only showing their true colors, but most bridezillas are that way because they're stressed out by everything going on that day.
There is actually an update to the last story. OP filed her claim in December 2021 and got a court date of Feb 7, a virtual small claims trial. OP created a file with her trail of evidence, and shared it with both the court and the bride a week before the hearing. The bride did show up, but hadn't shared her own file the way she was supposed to. The judge made the bride share it, and the format was copied exactly from what OP had shared the prior week. The session took just 10 minutes, but in OP's state they do not share the verdict for up to 90 days. It wasn't until May that OP finally heard that she had won the verdict and the bride had to pay her $808.94, and was crossing her fingers that the bride did not appeal the judgment. She also said that her hair and health are doing much better and that her formerly bald patches are growing back nicely.
I was just looking for someone to post the update. Thank you!! ❤️🤗
Story 1: No head-shaking, but I would have facepalmed if I hadn't been washing dishes while listening to this 🤣
Story 2…I’m confused, if she wanted everything for “free” how is that a customer????😂
She was just a panhandler that ran out of fuel and probably didn't have roadside assistance.
incredible patience AND big heart. the fact he still felt bad after the verbal abuse he endured, hats off all around he is a LOT nicer than i would have been...
story 4: i will never understand ppl having a dream perfect day. Nothing in this universe is perfect nothing can be. there's gonna be hiccups on a wedding day. If i ever get married most traditions are going out the window and all the bridezilla demands are going in a fire pit
I'd trade a dream day for a dream decade by investing the money we would spend on a lavish wedding for an investment in a starter home for our new family.
That makes sense for reasonable or thoughtful people.
But that bride was crystal clear that the only thing that mattered was how the photos turned out. Not the friendships ruined. Not the loss of respect. Not the doomed marriage.
After all, photos are forever!
@@larrywest42 Photos can also cause feelings of regret over time.
I can't get over these completely immature "women" that worry more about the ceremony than the marriage. No wonder the divorce rate is so high.
Not even the ceremony... just the pictures!
Sadly, most cultures tend to subtly (or not so subtly) imprint girls with the idea that their wedding is the biggest and most beautiful day of their lives. That, regardless of who she's marrying, or what plans the two of them hav for the future, the wedding itself is the most glorious thing that will ever happen to them. Some women never fully get over it.
So leaving her with possible chunks of hair missing would have made the pictures better? Aaaand I guess wigs also don’t exist?
@@annegrey6447my best friend had lost all her when she started treatment for her TTP and she would wear a wig at first so i was thinking the same thing. If it was such a big deal for her bridesmaids to all have the same hair why not let her do that, or better yet make them all wear the same wig that way there's absolutely no difference in any of their hairstyles
@@fdm2155with this bride the best karma would've been if the photographer had accidentally forgot to put film in the camera😅
haha, I've been there (minus the raised voices). my bank doesn't charge late fees for scheduled same day transactions between accounts at the same institution, but it doesn't always make the transactions on the same day. For some reason, when this happens, they automatically credit you with the refund of the late penalty BEFORE the system actually charges the fee the account.
The first time, I called in and I was upset because I was charged a fee even though I had scheduled a payment (lolol, I was 18/19 and I was freaking out because I thought a late payment meant that my credit would be rUiNeD 4EvER). I think I was prepared to have to escalate, to speak to a manager, write letters to the CEO, or whatever, and the rep gently told me to look down a few lines on my statement. 😅 She explained their weird system to me and didn't even call me a blind dumbass for missing the credit.😆
Last story: Of course, we can't end this video without a Bridesilla 👰♀️😈
People like to say that there is "No Honour among Thieves"
My Mind was thinking: "No Manners among Karens huh?"
First story has been done before by you fluff. I’ve been binging your channel and I’ve already heard that story twice today. This makes the third time lol. I’ll listen no matter what. Thank you for your hard work.
I thought that was the case! Glad to know I wasn't going crazier than usual.
Guess we better tell Fluff of the little goof
@@drakofox1362might i ask where did you hear this story on this channel
@@Jsquared-no5qd I believe it was on another of Fluffs Entitled people vid
@@drakofox1362 okay thanks for that at least I have an idea for where the story came from
I actually thought that it would be on the I don’t work here series
Story 2: That Karen reminds me of Agatha Trunchbull from Matilda.
Story 2:
> letter of apology and resignation
Cue malicious compliance:
"I'm sorry you're so stupid and delusional to think you running out of fuel is somehow my fault. I resign from ever serving you again and will tresspass you next time you try to visit the station".
Story 3. Apologies, OP. Karens simply speak at a frequency that no one can understand, it's not your fault. Might I suggest investing in a Karen whistle? 😂😂😂
OP taking that customer service call was ridiculous. I would not have stayed on the phone for 2 hours trying to help someone with them swearing at me like that. We give callers 3 warnings not to swear or trash talk us. If the keep going we disconnect the call. I'm not paid to be abused like that.
Im surprised fluff’s head hasn’t fallen off from constantly having to shake his head at the crazy stories
Story 3: In what now seems like it could be a past life, I worked in the upper tiers of customer service for a large company, which meant we usually wound up with the customers that called wanting our CEO to fix their issue or such. While I was probably unique in this, and ultimately very good at it, I would always find the right combination of words to make what would seem a harmless comment, but one I was sure would push the angry, uncooperative customer over the edge. Why would I do this? Because, it was a choice of letting them blow up, after which they would almost always be calm, apologetic, and ready to work through whatever the issue was, or I could spend another hour or more letting them remain on the edge of blowing up. Of course, with OP in the story, it sounded like the customer already was digging in at them... but made me recall "fun times" from the now., happily distant past!
I have a line I use with first level customer service people when I'm not a happy caller, "You need to send me to the highest person in the company, preferably the guy in the corner office with the windows that is paid to take the type of abuse I'm fixing to hand out, you don't get paid enough for this." And usually I get a supervisor. I'm polite, but firm, and always manage to work it out. Having worked in customer service, I just recognize that the first line people can't make some of the decisions and I know when I call, it's going to be a doozy because 99% can be handled through email.
I wore my white satin, silk prom dress as my wedding dress it was beautiful! My sister's wore their's too! A small wedding was perfect for Me and my husband! None of this horrible perfect crap! We celebrate our 36th wedding anniversary this September ❤
1: if your son is so sick, take him to the hospital. Walgreens is open.
2: she's under the impression most gas stations are full service.
Last story: I'll bet her marriage is a hot mess if it's still intact.
1. The 'sick son' excuse was a total lie! I'll bet she doesn't even have any kids
Re: Story 2: It is verboten in some U.S. states to pump your own fuel. Another scenario is the Karen was a senile old geezer whose mind was stuck in a time where the staff took a list and gathered the groceries for the customers.
Story 2---- I can't remember where or when I last saw a gas station that had its own tow truck service. Do they even exist anymore? I can remember when gas was $0.45/gal, when I was a kid, so maybe it goes back that far or farther.
@@markrahm6900 $0.45 per gallon? That must have been aeons ago.
@@JamesDavy2009 I’m 56, so yeah, it’s been a while.
I had a bridesmaid that was def. My only concern was how she could walk down the aisle in time to the music. She told me it wasn't a problem because she could feel the vibration of the organ music through the floor. She did wonderful and it was a beautiful wedding! 🥰🥰
Karen’s weddings never go smoothly coz they’re always so bloody demanding that something always goes wrong 😂😂😂
"Why is nobody but me smiling in any of these photos!?!?! I'll sue the photographer!!!!"
A bunch of crazy stuff went wrong at our wedding. Nobody cared. For example, the guy who was supposed to unlock the fire hall where we had our reception got his signals crossed, so the guests and caterer had to wait outside in their cars (was raining) until I got there with my keys. So what?
My Lady Wife was like the anti-Bridezilla. When the catering guy at the supermarket didn't return her calls, she got ahold of his manager and politely said, "We really want your store to cater our reception. But if your guy doesn't get back to us by X date, then I'm sorry, but we need to find somebody else." Manager apoligized and said "He WILL call you by X time tomorrow." And he did. Problem solved. Zero drama.
Only real drama was when a coworker of my Wife's (not even a friend) tried to insert herself as wedding planner. My Lady Wife was doing the tiny amount of wedding planning that was needed, as her MOH lived in New Jersey (We're in upstate NY) and had two kids to look after. The coworker insisted that she should do the wedding planning, is it wasn't right the MOH wasn't doing it. Basically wanted to arrange our wedding the way she wanted it. No, my wife did NOT want fru-fru centerpiece thingys or any of that nonsense. Her MOH was already making custom silk flowers as a wedding present. I think coworker thought she could weasel her way into being MOH!
My wife kept politely but firmly shutting her down. Last straw was when the coworker called me to tell me about the surprise bridal shower she was throwing for my wife, so I could get her there. WTF?
First, my wife was already going to have a bridal shower. At our house. (FIL and I went down to the fire hall and watched baseball.)
Second, my wife HATES surprise parties.
Third, my wife would NEVER have picked that restaurant. An overpriced steakhouse is the absolute LAST restaurant we would ever pick.
Fourth, who the heck was coworker planning on inviting? She didn't know any of my wife's friends!
Wife shut that down HARD. Cue tears from the coworker. "Boo hoo hoo I was just trying to help." Nope. We joke that you need to keep my Lady Wife away from breakable objects when she's angry- cities, mountain ranges, that kind of fragile stuff. ;-)
Drama over, and the wedding happened.
If i was the op in story 4, after all the court stuff was said and done i would put them on BLAST. They made the op spend that much time and money and had the audacity to tell her to not attend is something EVERYONE that was planning to attend should know.
Nothing like a gaggle of Stepford bridesmaids to make a “dream” wedding
Sounds like a freaking nightmare to me!😳
Yeah, ain't no way I'd have stayed on that phone call with nobody for 2 hours
Sounds like "Ms. Trunchbull" from story 2 got exactly what she deserved & I hope the lady in story 3 had a successful Lobotomy...😂😂😂
Story 3: As soon as the Karen said she was going to have her lawyer sue, OP should have said that in that case, he isn't allowed to talk to her any more due to pending litigation and have her lawyer talk to the company's lawyer. Have a nice day.
that damn bride? ex-friend, on the spot.
Any woman who says "its MY special day" deserves to be left at the alter 🥃🥃
Unless it's the bride you mean?
Yeah a bride is allowed to say it’s her special day. Because it IS. The psycho MIL though? Nah
@star-boltlover9609 especially if it's the bride, unless she's marrying herself of course
@@Stonedsheepu8906 is the bride marrying herself? No? Then it's not HER special day it's THEIR special day
@@UmamaGoblin you're right. It's both their special day.
First two stories: "Failure to plan on your part does not constitute an emergency on my part."
Karen didn't even pay attention to at least two warnings her car was giving off: one was failing to understand what the "E" stood for on the gauge and the other was the fuel warning light. A lot of cars built in the 21st Century even have audio cues that come with the visual warnings including the fuel light.
Call center karen either doesn't know the difference between red and green (I'm color blind so I know how easily it can happen) or she was actively trying to work a con and was upset she and her husband couldn't rattle O.P into giving them free money.
My husband's color blind too, when we travel I call the blinking lights so he can tell. If I'm not there, he just stops at all of them. Small towns usually have those type of things.
@charlayned that one is easy, top is green center is yellow bottom is red, right to left give me issues so I just watch traffic. It's rare I meet someone else who is or has close contact with someone who is color blind.
@@RunnyBabbitMom Top is green and bottom is red? That's railway signal lights in my country. For cars, top is red and bottom is green.
Story 4, what a bridezilla. There could have been a compromise, if OP wore a wig on some parts of the wedding it would have been better than bridezilla holding a tempertantrum over the support that OP gave her. Would the bridezilla want OP to not cut her hair and have patches of bald? I'm sure she would have said something about that too.
What? ... Compromise? That reeks of ... _consideration_ ... even *_compassion!_*
Did you miss the part where the Most Important Bride In the World explained it was HER day and that she has *boundaries?* 🙄
@@larrywest42 if Bridezilla was a true friend, she would have been more fine with what was happening, or at least say something when they met up instead of later on.
Story 2 : The lady at the gas station, I didn’t understand why she needed a tow truck? She already had a taxi… all she needed was to fill an empty can, go back by her taxi, put the gas in her car (if she couldn’t do it herself she could have requested the taxi driver, politely, to do it for her), and go her way.
Story 2 - About 25 years ago, I was vacationing in Oklahoma, and I ran out of gas on the freeway. Fortunately, I caught a ride to the nearest town. The people at the gas station were kind enough to loan me a gas can (I paid for the gas) and give me a ride to the highway. It's strange, but not once did I even consider putting the blame on them. The truth is, I felt more than a little stupid for letting my vehicle run out, and I was glad to get the help. How can anyone be that self-centered?
Story 4 - I have to wonder if "Karen" has planned her marriage as carefully as she planned her wedding? I'm no prophet, but it doesn't take a prophet to foresee a lot of heartache in the future for her and her poor sap of a husband. When I was a kid, I was the ringbearer in my cousin's wedding. The man who was scheduled to sing at the wedding came down with laryngitis a few days before the big event, so he had to cancel. Sure, my cousin's family had a bit of panic, and my Mom helped them in their scramble to find a substitute (thankfully, she found one). However, I don't recall anyone blaming the vocalist for getting sick!
Story 3 reminded me of the time I worked customer service for a bank to help people apply for a credit card over the phone. (Internet wasn't everywhere yet back then.)
Me: can I have your name?
Customer: no.
Me: can I have your address?
Customer: no.
Me: um... how can I apply you for a credit card and mail it to you without your info?
Customer: You figure it out.
That sounds like the customer was a fugitive on the run-crimson red flag.
God, I can't believe that bride. OP paid for everything, but the bride stole her dress and things to shame OP for having a health condition. OP also told her two weeks in advance, the bride could've just said "Is there any way we can get a wig? I'll pay for it." or something. That bride seriously is scummy, suing a girl for losing hair and then on top of it using the lady she was suing's fucking OUTLINE FOR COURT
Yeesh that bride was so shallow which begs the question why was the OP friends with that woman anyway?
That really highlights how dumb that women is
@@blitzwolfmon8297 no idea
Story 4 - I swear, the internet these days do not actually understand the concept of boundaries. "Boundaries" doesn't mean that everyone has to follow your demands to keep from upsetting you. Boundaries are there to be a barrier against putting up with negative or abusive behavior. Being upset that a bridesmaid (an actual separate human adult, not a doll) cut her hair without your permission, and now your "vision" is not what you think it is is NOT a boundary!
Story 3: As an ex-insurance agent I have seen instances where the policy was cancelled but for some reason the auto draft was not (or one policy ex: auto was cancelled however another ex: renters was not) however in those instances it is very obvious on our side what has happened as we can see the payments in real time. If OP wasn't able to see it then it probably WAS the refund or a charge from a different company all together.
I didn't even make my bridesmaids all wear the same dress. Just told them color and length and let them fond dresses that actually looked good on them. Requiring everyone to have the exact same hairstyle is unreasonable. That bride was insane
@kkcliffy2952 My dream wedding would be the same. I would only care about the color (rose pink), shoes optional (on the beach), and hair nicely done (style whatever).
As someone who has worked at the mart of walls, these people will say anything to get what they want no matter if the store is closed or not. And God forbid if you tell them no
Never shopped at such a mart because they don't exist in my country. If one does open up, I wouldn't be caught dead in such a place if it's a Karen magnet.
There's no such thing as a 'perfect wedding'. The day was cloudy, Jack got drunk, Jill wore a blue dress, are just a few of the things that can go wrong. EVERYONE needs to accept it.
The more perfect someone expects out of any system, the more prone it is to Murphy's Law.
Story 4 - OP was a wonderful friend to Bridezilla & Bridezilla reciprocated by taking a big old dump all over OP because OP dared to have health issues??? Yikes! Bridezilla didn't deserve even 1/10th of the kindness that OP showed her! Glad that OP won her court case, but I have a couple concerns: #1 How on EARTH does the court expect to OP to turn over to Bridezilla the items that Bridezilla is supposed to reimburse her for, when Bridezilla's already HAD all of those items for MONTHS because OP gave them to Bridezilla way back when OP first asked for reimbursement, & the case took forever to come to court? That stipulation in the court order seems to indicate the court is clueless about what had happened in the case! #2 I'm willing to bet anything that Bridezilla & her Hubzilla won't bother to pay what the court has ordered, & OP will have to take them back to court to get them to pay what they were ordered to pay her. Getting even a dime out of them will probably take years of time & energy from OP, but I hope OP makes all that effort anyway, because Bridezilla & Hubzilla are counting on getting away with never reimbursing OP due to it being so much trouble for her to make them, & I'd HATE for them to get away with it when they've treated OP SO shabbily after everything she did for them! IMO, some people (like this Couplezilla) don't deserve to have nice things OR nice friends in their lives...
Story 3: I wonder if 17:13 what Karen was telling this business, was "illegal and fraud..." was her being charged $50, or her actions in the matter for reimbursement?? sounds so Insane
Back in the 1940s and 50s gas stations did indeed provide those services but darn Karen didn't know how many years ago that was? I don't know if I feel bad for her or the poor employee
Some elderly people have stopped evolving with the times. I even heard about some elderly folks who have the mentality of Luddites from the First Industrial Revolution.
Story 2: "That's your job!" "No, it isn't. I'm a cashier, not a tow truck driver. Towing vehicles is *their* job. *points at business card*"
Story 3. Insult me, I hang up. Say you will sue, I say it is now a legal matter and I am required to refer you to our legal dept. Then give her legal's number and Good Day, Madam. Click!
Call center story: I my self work tech support, I would absolutely take getting yelled at for 2 hours, than have a 15 min call with a know it all, at least then I can tune out a dumbass. Dipshits that think they know what they are talking about, refuse troubleshooting, or have their head so far up the fourth point of contact that they can see daylight again are the worst. 2 hours of someone yelling at me means I can zone out once I get the jist of the problem and once in a while give an ummm or mmmhmmm or tkuc and put them back on mute... and if they say anything remotely legal its basically a day off for us, as then I have to have my supervisor, go over the recording, take their system build go over it, forward that to higher and see what is up.... The best part is 9 times out of 10 they either called the wrong company or voided their own warranty or service agreement.
Story 3: I worked in customer service and I actually do like helping people but it sours everything when customers think that they can't even have the decency to be polite to the person on the other end of the phone who wants to help them. It would be so much more helpful and efficient if they could just be nice and not scream obscenities to an innocent person just because of some mistake or because they had some inconvenience happen them. It taught me to be always polite to customer service no matter what happened, they are just trying to do their job. And it is so sad when they are surprised that I actually don't start shouting or insult them because something happened and try to find a hood solution with them.
For the last Reddit story, THAT entitled Karen bride was acting all bridezilla on OP. Looks like court will be in session!😅😅😂😂
Yeesh if that was me in story 3 I would’ve been so mad that I would’ve literally left a dent in the desk from the classic angry caller punch and turned into a cursing machine to the caller
I think I may have shared this story on this channel before but for my older sister's wedding she demanded that I cut off an entire foot of my hair. Just because. She never asked any of her other bridesmaids to change their hair, never demanded a specific style even. Yet I was the one to had to remove literally half my length. When I said no she physically assaulted me. She's quite a bit smaller so I just took the hits and then walked away. I didn't cut my hair though because screw that entitled brat.
Gee, I wish I lived in Karen #2's universe where it is a gas station's responsibility to fill up my tank for free and cover any type of taxi service I might require. But alas, we live in a universe where products and services require compensation, sigh.
Story 2 it’s Karen’s responsibility to make sure (her), car doesn’t run out of petrol. It’s solely her responsibility and no one else’s.
Cars give off fuel starvation warnings and the ones made in this century even give off audio cues. Karen had tunnel vision and get-there-itis.
@@JamesDavy2009 If that happened on a newzealand motorway she would have been fined.
Fourth story: I would also post on social media a copy of that email and an explanation of the health condition. Destroy the entitled bridezilla.
I had someone lie to me to get me to open 4 hours early (lived above the store with a parcel counter which did get boxes with meds too) because they claimed they were there for meds. it turned out to be -censored- SHOES! needless to say that was the first and last time I threw someone a bone.
I would have told her no go f*** off and then burst into laughter and continue to serve customers while ignoring her
In regards to story #4, I myself would be so happy that my friend was still around to participate in the wedding day that she could attend dressed in a potato sack with a giant hat made of plastic fruit if she would so choose! That bridezilla was beyond ridiculous!
For the store Karen, tell her you CAN let her in, but there's a "personal shopping" fee beyond closing. its $500/hour payable in advance, minimum 4hours. Also she has to pay the employee checking her out's overtime. at $100/hr. again in advance. So that'll be $2400 in cash BEFORE you even start shopping.
The first is funny because most stores are closed at early times during holiday events and the only place I that know would be open longer is a gas station which is something I learned from experience on Christmas Eve.
Last story...I'll never understand why brides feel the need to be so controlling over the esthetics of the brides maids. You pick the dresses...let these women do everything else! They are INDIVIDUALS. Let their hair, makeup and jewelry reflect that! (Within reason)
Planning a wedding should be fun. Why does it have to be the most stressful?
Exactly why I have no regrets in never being a bridesmaid in a wedding.
Story 4
I had to "fire" one our bridesmaids. Not because of her hair but because her and my brother had broken up and we all thought it was best (even her) to remove her from the wedding party.
Paying her for her expenses was without question, and we let her do what she wanted with the dress.
The bridal industry SALIVATES over crap like bridezilla was dishing out. Bridezilla was sold the idea that a wedding day HAS to be a. Expensive, b. Perfect, c. A power trip and possible deification of the bride.
WRONG on all counts.
Repeat this mantra for a better bridal experience,
"I want a good MARRIAGE more than the wedding."
Story 1
I’ve always held the belief of “don’t lie about bad things happening to those you love, because it just might come true”.
Something for that Karen to consider the next time she wants to claim her child is deathly sick, just so she can buy party snacks.
That's a Boy Who Cried Wolf scenario waiting to happen.
Last time I checked there's a thing called wigs she could have worn a wig for the wedding
When OP said something about hair falling out and Bridezilla commenting on health issues, I thought OP might have been going through cancer treatments. That would have made me extra pissed at Bridezilla if it had been confirmed.
....And who's paying for the wig?
The person who wanted a fifty $ refund... I'd have been like... hold, please... one eternity later...
checks to see if they are still yelling.
Story 3: Karen was trying to swindle the insurance company. There was no overcharge, which is why she couldn't provide evidence. The reason she was so angry is that she was balked and wouldn't be getting the $50.00 she was counting on.
Story 3
I do not pity this guy. If anything I think he was an idiot. I understand wanting to help, but when you get nothing but insults and zero information other than "trust me", I would of just ended the call. Keeping these idiots on call just wastes everyone's time! Sitting there taking all that abuse for ultimately nothing is stupid.
I hope that the lady who made her sick “friend” leave the wedding party lost all her other bridesmaids for her evil attitude.
Bridezilla’s are crazy. They and their grooms seem to forget their wedding is only one day, their marriage is, hopefully, a lifetime. Unless they’re extremely wealthy, why become monsters while paying & expecting their family and friends to pay hundreds and sometimes thousands for a one day event when that money could be spent on their forever home? So wish they’d get a clue their special day isn’t as important as their special marriage that could last a lifetime if they could see beyond their “dream wedding” expectations.
Last story: Is this a thing? If you want me to wear three different suits and three different hairstyles (I have long hair, so lots of options) I'll buy one, but the rest is on whoever made this demand. Also pos friend.
Thank you regional manager best regional manager ever I would have done the same thing
Oh puke it’s one day. It’s not the whole marriage and within a few years there are bigger things that come down the road. Wasting money on expensive dresses etc is silly but to become bridezilla ridiculous
Me here in 13 seconds?? This is an impossible occurrence
And you are the 5th to comment.
@@sergiom3988the youtube algorithm works in mysterious ways my friend
My favorite that I had was a new video that was - 40ish. seconds, 0 views, but had 5 comments already, lol.
13 seconds? *takes off sunglasses* That's an academy record!
Story 4 - If your boundaries shame someone else for taking care of their health...your boundaries are sociopathic.
Doubly so if you say you are just "tolerating " and "accommodating" their illness while being their friend.
The old lady at the gas station is still living in the 60's and full service gas stations. My husband has a hearing problem and sometimes the accents can really throw him off so if I am not there to help he can have a very hard time understanding the person and has been insulted by them because they assume he is being a asshat even after he explains.
Imagine being married to the bride in the last story. Now imagine having that woman as the mother of your children. This is the stuff of nightmares.
A Karen calls would be a great movie name!
Story 4: Yea no, i have wishes too but their not fullfilable. Maybe in 2205 they would but not nowday's. That said : Quit contact, go no contact, sue them over the dress and emotional damage she did (as this is actualy a form of assault and discrimination). You never EVER even REMOTLY insult me or my GF that way. Fastest way for me to just quit contact with a person, even my best friend : This.
I think it should be SELF-entitled because nobody is entitled to anything.
For all those customer service peoples, erge, i empathise with that story so much.
My trick was to pause juuuust long enough to let them speak, buy make them think i had gone😅😅
Story 3. Yeah, I'm going with that commenter's remark. She mistook the refund for another charge.
And here's hoping that a few year after Karen's dream wedding, the divorce ceremony and divorce reception also fulfilled all her dreams.